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Job Description EPIC Physician Billing Analyst Hicksville, NY Must be a US Citizen or Green Card holder • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player. Required Knowledge, Skills, and Abilities: (Companies ATS Questions): 1. Do you have a Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., 2. Do you have Certified in Epic Professional Billing., 3. Do you have 3+ years of experience and expertise in Epic's Professional Billing module, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates., 4. Do you have Experience with system configuration and troubleshooting tools., 5. Do you have Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., 6. Do you have Familiarity with the differences between professional billing and hospital billing., 7. Do you have Knowledge of medical coding systems like CPT and ICD-10., 8. Must be a US Citizen or Green Card holder.

Job Description The Epic Physician Billing Analyst is responsible for configuring, maintaining, and optimizing the Epic Professional Billing module to ensure accurate patient billing, claims processing, and reimbursement. Key Responsibilities: * Configure and maintain Epic Professional Billing workflows, charge routers, and benefit engines. * Analyze and optimize revenue cycle workflows in collaboration with IT, finance, and clinical teams. * Provide end-user support, troubleshooting billing/claims issues, and maintaining claim scrubbers and payment processors. * Train and educate staff, develop documentation, and ensure compliance with billing standards and regulations. * Stay current with Epic updates, certifications, and industry changes in billing/coding systems. Qualifications: * Bachelor's degree in IT, Computer Science, or related field. * Epic Professional Billing Certification required. * Expertise in Epic billing configuration, workqueues, and collection workflows. * Strong knowledge of healthcare revenue cycle, medical billing codes, and insurance processes. * Excellent communication, analytical, and problem-solving skills.

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player.

Job Description Are you an experienced Epic Professional Billing Analyst looking to make an impact in healthcare IT? We are seeking a skilled EPIC Physician Billing Analyst to join our team in Hicksville, NY (moving to Garden City, NY). In this role, you'll configure, maintain, and optimize the Epic Professional Billing (Resolute PB) module to ensure accurate billing, claims processing, and reimbursement for physician and provider services. This position requires 5 days onsite during training, then transitions to a hybrid schedule: Mondays, Tuesdays, and Fridays in-office. Key Responsibilities • Configure, customize, and maintain the Epic Professional Billing module (Resolute PB)., • Manage charges, benefit engines, workqueues, collection agency workflows, and statement processing., • Analyze and improve revenue cycle workflows to optimize efficiency and compliance., • Act as the primary Epic PB support contact for end-users, troubleshooting billing and claims issues., • Provide end-user training and education on Epic PB features and workflows., • Maintain compliance with Epic updates, coding standards (CPT, ICD-10), and claim formats (X12 4010 to 5010)., • Bachelor's Degree in Computer Science, IT, Computer Engineering, or related field., • Epic Professional Billing Certification required., • 3+ years of hands-on Epic PB experience including charge router, workqueue configuration, benefit engine, and estimates., • Strong knowledge of healthcare revenue cycle, medical billing codes, CPT, ICD-10, and insurance procedures., • Proficiency in system configuration and troubleshooting tools., • Excellent communication, problem-solving, and analytical skills., • Experience with both professional billing and hospital billing workflows., • Ability to collaborate with IT, finance, and clinical staff to improve billing processes., • Medical, Dental, and Vision Insurance (BCBS), • 401(k) Retirement Plan, • Flexible Spending Account (FSA), • Tuition Reimbursement Program, • Location: Hicksville, NY (transitioning to Garden City, NY), • Schedule: Onsite during training, then hybrid (3 days in office), • Interview Process: On-site interview with the President and the VP/CFO

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. Key Responsibilities: • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10). Essential skills and qualifications: • Education and Certification:, • Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player.&

Job Description$80,000 - $100,000 + VIP Bonus $80000 - $100000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION Employees in this role design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards. As a Vertafore Sr. QA Analyst, you will be instrumental in Vertafore’s ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: * Identifies functional and product strategic risk through analysis and how it applies to test planning and test case creation * Assesses risk for business/customer and technology risk * Identifies and communicates risks not mitigated by testing to engineering leadership and updates local processes * Reviews risk and test case prioritization of team, and makes clear and thoughtful tradeoffs of prioritization in test planning activities * Leads test planning and coordinates with Software Engineers, Software Engineers in Test, and managers to determine user acceptance criteria, prioritize tests, clarify ownership to avoid redundancies, and determine plan for feature or product release * Provides feedback to Software Engineers on features or changes and usability metrics to enhance the user experience * Creates and maintains test scenarios, test plans, test cases, and requirement matrices for features or aspects of the product and/or multiple products and ensures coverage of all aspects of the product for a quality user experience * Writes and checks own test cases for quality and participates in test case reviews * Creates test systems, conducts systems set-up, and maintains test environments (varies by product) * Completes manual and automated front-end user testing and back-end code-based testing of more complex features or aspects of products and product integration; identifies opportunities for and performs test case refactoring * Participates in code reviews and collaborates with Software Engineers and Software Engineers in Test to identify issues and potential enhancements to code based on front-end and back-end test results to ensure a quality user experience * Identifies patterns of bugs or defects using the backlog, troubleshoots more complex issues, and verifies bug fixes that span multiple product features and/or multiple products; coordinates with Product Management to highlight risks or issues and suggest enhancements to product features and/or products to ensure quality user experience * Opens bugs based on issues found during testing and troubleshooting * Organizes and participates in triage sessions, prioritizes problems to help resolve bugs or defects in new code or during production; investigates customer requests as needed; serves as a technical reference for complex problems/issues * Monitors overall testing process and uses results to create test summaries or reports and provide results to team and stakeholders; provides recommendations for sign-off and release * Provides feedback on, uses, and updates documentation on user stories and work items * Reviews support materials and documentation as provided by others and collaborates with support or documentation teams on customer documentation * Other duties as assigned Knowledge, Skills and Abilities: * Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions * Ability to manage a broad range of deliverables in an ever-changing environment * Ability to communicate and work effectively with cross-functional teams * Ability to comprehend documentation clearly and effectively * Excellent verbal and written communication skills * Working knowledge of OOP coding concepts * Strong time management and organizational skills * Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy * An inherent drive to solve problems, collaborate with others and mentor team members * Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations Qualifications: * Knowledge of Insurance Industry * Knowledge of IntelliJ and/ or Visual Studio IDE * Experience with CA Agile (Rally), SAFe, qTest * Used and implemented Smartbear TestComplete Additional Requirements and Details: * Travel required up to 10% of the time. * Located and working from an office location. * Occasional lifting and/or moving up to 10 pounds. * Frequent repetitive hand and arm movements required to operate a computer. * Specific vision abilities required by this job include close vision (working on a computer, etc.). * Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities: • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player., • Additional Information, • Highly prefer someone local to the Hicksville, Garden City NY area no relocation package and interview is in-person/onsite, • Benefits:, • Medical, Dental, Vision BCBS, • 401k, • FSA, • Tuition reimbursement, • PTO, 9 paid holidays, 12 sick days

Epic Inpatient Orders Analyst This position is a full-time/salaried Hybrid opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of Epic Inpatient Orders applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor’s degree preferred, or equivalent experience. Experience: • Requires at least 1+ years of related experience:, • EPIC Inpatient Orders proficiency/certification required, • Clinical lab experience and/or knowledge of EPIC build associated w/3rd party Lab vendors (SoftLab, Quest, LabCorp, Sunrise, etc.) preferred, • Experience w/HOD’s a + Knowledge and Skills: • Possess clinical application knowledge and experience, • Positive attitude, detail oriented, self-motivated, critical thinker, • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base, • Basic presentation skills, • Ability to interact and develop relationships with intra-departmental teams, • Effectively communicate in both oral and written form to a widely diverse audience, • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies, • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight, • Excellent customer service skills, • Ability to multi-task effectively in a rapidly changing environment Salary range: $75,000 - $120,000 Work Schedule: Hybrid with 2 remote days, after 90 days from hire date Location: 111 Stewart Avenue, Hicksville, NY

Job description EpicCare Ambulatory Analyst This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor’s degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: • Ambulatory proficiency/certification required, • MyChart experience a +, • Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience, • Positive attitude, detail oriented, self-motivated, critical thinker, • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base, • Basic presentation skills, • Ability to interact and develop relationships with intra-departmental teams, • Effectively communicate in both oral and written form to a widely diverse audience, • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies, • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight, • Excellent customer service skills, • Ability to multi-task effectively in a rapidly changing environment

Epic Research Analyst I JOB DESCRIPTION The Epic Research Analyst I will be the principal analyst for the Epic Research module and the Research departments systems that might interface into Epic. They should have a thorough understanding of available technology, tools, and existing designs. This position is a full-time/salaried opportunity based in Hicksville, Long Island. Onsite schedule for the first 90 days, hybrid thereafter with 2 remote days. Duties and Responsibilities: 1. Provides guidance, expertise, and solutions related to available system options for build requests throughout all phases of the project development cycle., 2. Works closely with client management, clinical end users, operations, and leadership to identify and specify the complex business needs and processes for diverse development of workflows within the EHR as it applies to Research., 3. Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions for the systems design., 4. Performs analysis and system design. May code new or modified programs, reuse existing code with program development software alternatives and/or integrates purchased solutions., 5. Documents, tests, implements, and provides on-going support for the applications., 6. Provides highly technical consulting and leadership in identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives., 7. Acts as expert technical resource to development staff in all phases of the development and implementation process., 8. Performs related duties as assigned or requested. Requirements: · Education: Bachelor’s degree, or an equivalent combination of education and work experience. · Epic proficiency or certification in Epic Research module · Strong understanding of Epic integration with various external platforms and systems · Strong communication, organizational and leadership • skills

Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude. Job Responsibilities: • Provides application, workflow build and process expertise through knowledge sharing, guidance and training., • Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities., • Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions, • Performs work that is complex and cross functional in nature., • Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards., • Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed., • Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Required Education: BS Degree Experience: Requires at least 1+ years of related experience: EPIC Cadence, Grand Central and/or Prelude proficiency/certification required Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K – $120K

This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island.The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications.Perform basic analysis of the daily use and administration of assigned IT

This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island.The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications.Perform basic analysis of the daily use and administration of assigned IT

Job DescriptionAbout Us Lincoln IT is a leading provider of IT solutions and managed services, supporting organizations across finance, legal, healthcare, and other industries. For over 25 years, we’ve built our reputation on technical expertise, exceptional client service, and a commitment to delivering secure, reliable, and scalable IT solutions. Our Network and Security Operations Centers play a critical role in protecting our clients’ infrastructure and ensuring operational excellence. By joining our team, you’ll be part of a collaborative environment that values innovation, accountability, and professional growth. Position Overview We are looking for a motivated Junior NOC/SOC Analyst to join our operations team. This entry-level role is ideal for someone with a strong interest in IT infrastructure and cybersecurity who is eager to learn in a fast-paced environment. The Analyst will provide first-line monitoring and support for network performance and security events, escalating issues as needed to senior engineers. Key Responsibilities Network Operations (NOC): * Monitor network, server, and system health using monitoring tools. * Identify and escalate performance issues, outages, or service interruptions. * Perform basic troubleshooting and document findings in the ticketing system. * Assist with scheduled maintenance and routine operational checks. Security Operations (SOC): * Monitor SIEM dashboards and security alerts. * Conduct initial analysis of suspicious activity and escalate confirmed incidents. * Assist with vulnerability scanning and reporting. * Follow documented playbooks for common security events. Qualifications * Associate’s degree or coursework in Information Technology, Cybersecurity, or related field (or equivalent hands-on experience). * Basic understanding of networking concepts (IP addresses, firewalls, VPNs, DNS). * Familiarity with common cybersecurity threats (phishing, malware, brute force attacks). * Knowledge of or exposure to monitoring tools or SIEM platforms a plus. * Strong communication and documentation skills. Preferred Certifications (Nice to Have) * CompTIA A+ or ITF+ * CompTIA Network+ or Security+ * Any relevant vendor certifications (Microsoft, Cisco, etc.) Core Competencies * Eagerness to learn and grow in IT operations and cybersecurity. * Ability to follow processes and escalate issues appropriately. * Detail-oriented with strong problem-solving skills. * Team player with good interpersonal skills. What We Offer: * Competitive base salary + performance-based incentives * Comprehensive benefits package * Opportunities for career advancement and professional development * A collaborative and fast-growing team environment Powered by JazzHR bs4djSr9CY