It support analyst jobs in Oceanside, New YorkCreate job alerts

Job Description Seeking an ONSITE Epic Medical Analyst to work onsite in Garden City, NY. Ideal candidates must be Epic Certified with 2 years of experience with the build and/or maintenance of Epic modules. As an Epic Medical Analyst, also referred to as an Epic Analyst or Epic Clinical Analyst, is an IT professional in healthcare specializing in the Epic Electronic Health Record (EHR) system. Their primary responsibilities revolve around implementing, optimizing, maintaining, and supporting Epic modules to enhance patient care and streamline workflows within healthcare organizations. Here's a breakdown of the key responsibilities, qualifications, and skills typically found in an Epic Medical Analyst job description: 1. Key responsibilities and duties • System Configuration and Maintenance:, • Configuring Epic systems, troubleshooting technical issues, and ensuring optimal system performance., • Business Analysis and Workflow Improvement:, • Analyzing current workflows, identifying areas for improvement, and implementing Epic solutions to enhance efficiency., • Collaborating with clinical and administrative teams to understand their needs and develop solutions within Epic., • User Training and Support:, • Providing training to users on how to effectively utilize Epic, offering ongoing support, and addressing user inquiries., • Documentation and Reporting:, • Creating and maintaining documentation, training materials, and user guides., • Utilizing Epic's reporting tools to extract and analyze data for decision-making and quality improvement purposes., • Collaboration and Communication:, • Working closely with clinical, IT, and administrative teams to ensure system requirements are met and to facilitate smooth implementation and ongoing support., • Testing and Quality Assurance:, • Conducting system testing, quality assurance, and ensuring system updates and patches are properly implemented., • Process Improvement: Participating in process improvement projects to enhance efficiency and accuracy. 2. Required qualifications • Education: Typically requires a Bachelor's degree in a related field such as Computer Science, Healthcare Information Technology, or Health Information Management. A Master's degree may be preferred., • Experience: Minimum of one year of experience with the build and/or maintenance of Epic modules is often required. Some positions may prefer two or more years of relevant experience., • Certification: Epic Certification in relevant modules (e.g., EpicCare Ambulatory, EpicCare Inpatient, Clinical Documentation) is usually a requirement or highly preferred. 3. Necessary skills Key skills for an Epic Medical Analyst include strong communication, organization, attention to detail, and the ability to multitask and work independently. Technical expertise in healthcare IT and troubleshooting is essential. Analytical and problem-solving abilities are important, as is the capacity to collaborate with diverse teams. A solid understanding of healthcare operations, clinical workflows, and proficiency in Microsoft Office Suite are often required. Knowledge of HIPAA and other healthcare data privacy regulations is necessary. Staying current with industry trends and advancements in Epic applications is also valued. Overall, an Epic Medical Analyst is crucial for ensuring the Epic EHR system effectively supports a healthcare organization's operations, leading to improved patient care and efficiency.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Tuition assistance Location: Hicksville, NY (initially onsite during training), transitioning to Garden City, NY Schedule: Onsite five days per week during training. After training, hybrid schedule with in-office work required Mondays, Tuesdays, and Fridays. Visa Sponsorship Eligibility: Not available. Candidates must be U.S. Citizens or Green Card holders. Compensation: $121,000 $150,000 annually, based on experience. Employment Type: Full-time, permanent role An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player Flexible work from home options available.

Job Description Onsite Epic Billing Analyst to work in Hicksville, NY onsite. An Epic Billing Analyst is a healthcare IT professional specializing in the Epic electronic health record (EHR) system, focusing specifically on billing and revenue cycle functions. Must be Epic certified with experience with revenue cycle processes, clinical workflows, data analysis and training. Key responsibilities • System Configuration and Optimization: Configure and maintain Epic's Resolute Professional Billing or Hospital Billing module to manage charges, benefit engines, claims, and payment processors., • Workflow Analysis and Improvement: Analyze workflows, data collection, and report details to identify areas for improvement and implement application solutions., • Support and Troubleshooting: Act as a primary support contact for end-users, resolving application issues and providing technical assistance., • Implementation and Upgrades: Lead or participate in the implementation of new systems or features, support system upgrades, and ensure compliance with industry standards (e.g., ICD-10)., • Collaboration and Communication: Liaise between the IT department, billing office, finance, and other stakeholders to tailor systems to meet organizational needs., • Testing and Documentation: Design, build, test, and document system changes and workflows., • Reporting and Data Analysis: Develop and generate reports to extract and analyze healthcare data., • Training: Collaborate with trainers on application changes and new features to develop training materials and strategies., • Technical Expertise: Deep knowledge of Epic's Resolute Professional Billing or Hospital Billing modules, including charge router, work queue configuration, collection agency workflows, statement processing, and claims processing operations., • Analytical and Problem-Solving Skills: Ability to analyze complex issues, troubleshoot problems, identify root causes, and develop effective solutions., • Communication Skills: Excellent verbal and written communication skills to interact professionally with diverse stakeholders, including IT teams, clinicians, billing staff, and vendors., • Project Management Skills: Ability to lead meetings, prioritize tasks, resolve conflicts, maintain issue lists, and manage project plans., • Attention to Detail: Meticulous approach to documentation, system configuration, and data integrity., • Education: Bachelor's degree in Information Technology, Information Systems, Healthcare Informatics, or a related field is typically required. An Associate's degree with equivalent work experience may also be considered., • Experience: Minimum of 2-3 years of experience in supporting healthcare information systems, particularly in a hospital billing environment, is required. Experience with Epic or similar healthcare applications is beneficial., • Certification: Epic certification in relevant modules, such as Resolute Hospital Billing (HB) or Professional Billing (PB). Obtaining certification within a certain timeframe (e.g., six months of employment) may also be a requirement., • An Epic Billing Analyst position can be an entry point into various healthcare IT careers., • Experienced analysts can advance to roles like Epic Project Manager, Clinical Informatics Specialist, or even Chief Information Officer (CIO) positions.

Job DescriptionHybrid/Garden City, NY Salary Range: $65,000 - $75,000 The Digital Projects Implementation Analyst specializes in facilitating the deployment of new software applications and business tools, as well as services for digital projects that support Apple Bank’s digital banking strategy. The Analyst is responsible for reviewing business requirements, creating user acceptance test scripts, conducting user testing, collaborating on training documentation, and educating staff on new systems and processes. This position interfaces with the Information Technology group during all certifications and testing phases and supports projects across all department landscapes, including but not limited to digital banking, digital account openings, call center tools, debit card/disputes, and products/processes. The incumbent is accountable for linkages between technical/systems implications and anticipating changes/resolving barriers and works across business lines by building and leveraging strong relationships to achieve business objectives, resolve issues, and meet implementation schedules. ESSENTIAL DUTIES & RESPONSIBILITIES • Design test scenarios with business partners that reflect “real-life” situations; document and arrange resources and execute user acceptance testing (UAT) to reflect these scenarios and provide signoff to IT prior to promotion to production., • Establish and maintain documentation to support application testing and provide reporting on results; develop and execute regression testing for regular quality assurance testing and ensure certification across digital devices, operating systems, and browsers., • Create trouble tickets to report on issues found during UAT testing and provide required documentation for investigation., • Interface with IT and vendors on project calls and post implementation meetings; ensure product is delivered in accordance with documented requirements., • Conduct testing and validation of systems and new features during implementation., • Use data analysis skills to research, identify solutions for implementation, and conduct postproduction issue remediation., • Assist with customer issue resolutions and troubleshooting of production issues., • Collaborate closely with internal developers throughout implementation phase to complete deliverables., • Coordinate and follow up on implementation activities, project tasks, and deliverables in accordance with project plans and schedules., • Ensure customer complaints are logged and remediated by IT/Vendor partners; escalate concerns accordingly., • Manage multiple competing products/projects with effective prioritization and eye for detail., • Assume accountability for end results, serve as product expert, and leverage all resources available to achieve objectives., • Support product implementation installs (evening/weekend/off hours) and must be available 24/7 for incident management events (infrequent)., • Perform other duties as requested. SKILLS, EDUCATION, & EXPERIENCE • Bachelor’s degree in a relevant field, or commensurate work experience., • 2-4 years of experience in financial services or digital banking; project coordination experience a plus., • Knowledge of digital banking platforms and money movement services (BillPay, P2P, and A2A etc.)., • Experience with banking products, account opening processes and CIP/compliance requirements preferred., • Vast knowledge of digital and mobile devices, operating systems, and browser configurations., • Requires ability to be innovative and resourceful in collaborating on solutions., • Dedication to delivery of quality products and outstanding customer experiences., • Detail oriented, persistent and manages to timelines and product performance., • Must be willing to learn techniques, programming languages and design patterns as needed. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

IT Governance Analyst role with responsibilities spanning reports, reconciliations, technical support, vendor collaboration, training, and project management.Generate, manage, distribute reports to appropriate parties.Utilize Google and/or Microsoft search engines to produce solutions quickly and ef