Trabajos it support analyst en Buffalo, New YorkCrear alertas

Job DescriptionSalary: $22.00-$25.00/hr Come join a growing financial technology company thats leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Workforce Analyst to support our Operations team. The Workforce Analyst will be responsible for the daily call center's performance by effectively delivering real-time (intra-day) management to optimize resources to achieve business objectives. Key functional responsibility includes demonstrating a strong understanding of how planning/forecasting staffing requirements translate to optimizing schedules and real-time (intra-day) management to support a multi-vendor relationship. Strong communication skills will be critical in this role as it will involve providing feedback to CFC and multiple vendors. The position may require some evening and weekend availability as business needs arise. Essential Functions: Real-time Adherence Monitoring: • Utilize workforce management tools to monitor agent adherence to schedules in real time., • Manage and optimize dialer campaigns to maximize contact rates and campaign effectiveness., • Develop accurate forecasts for contact volume and staffing requirements based on historical data and business trends., • Analyze contact center performance metrics, including service level, average handle time, and agent productivity., • Identify opportunities to improve efficiency and effectiveness within contact center operations., • Collaborate closely with contact center supervisors, managers, and IT teams to ensure seamless integration of workforce management tools and systems., • Provide real-time support and guidance to operational teams to ensure alignment with workforce management strategies and goals. The ideal candidate will have the following: • Ability to work a varied schedule based on business needs- rotating nights and weekends., • A Bachelor's degree in Business Administration, Statistics, or a related field is preferred OR previous experience in a contact center environment, focusing on workforce management and dialer campaign management., • Proficiency in workforce management software (e.g., NICE, Aspect, Genesys), dialer systems, and Excel., • Strong analytical skills with the ability to interpret data and generate actionable insights., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams., • Detail-oriented with a commitment to accuracy and quality in all work activities., • Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities. Why Continental Finance? Continental Finance Company (the CFC) is one of Americas leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first.We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! #LI-HYBRID

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: As a Claims Business Analyst, you will be responsible for triaging operational issues and leading projects and tasks to completion. You will use your claims adjudication experience and TPA background to triage operational concerns, vendor issues, and related claims issues. Familiarity with Centivo’s claims systems (Javelina and HealthRules Payer) is preferred. You will coordinate with all business units and external vendors during client implementations and conversions to determine requirements. This role ensures seamless integration between internal and vendor systems to support client requirements and operational workflows. Additionally, you will lead key projects and tasks identified to improve efficiency of Centivo’s Claim team. This role will use data analytics and other tools to identify areas of improvement needed in the business, scope out the initiative, and then lead the project through to completion. Responsibilities Include: * Support the Centivo Claims Team with troubleshooting issues, identifying the root cause and magnitude, and then researching and recommending the best solution. * Effectively work with end-users and operational partners to identify business needs and to ensure implementations meet business requirements and appropriately address prioritized needs. * Assist with creating Process Flows on new initiatives and existing processes as needed. * Function as a liaison between business and technical resources to ensure people, processes, and solutions meet or exceed the needs of our Clients and Operational areas. * Work with business partners to identify and articulate business requirements in each area. Facilitate brainstorming sessions to review solution options that will solve business needs. * Assist and participate in the claims testing process for new technology, vendor, and processes. * Proactively keep abreast of vendor enhancements as well as how they integrate with existing solutions. * Collaborate with the Subject Matter Expert (SME) on all aspects of the functionality of the Claims systems and act as the primary liaison with the vendor for reported issues and enhancement requests. * Work with the team on oversight of the implementation of claims platform upgrades and supporting technologies. This includes coordinating user acceptance testing with the operational leads. * Proactively identify opportunities and recommend system solutions that increase automation, resolve system deficiencies, and enhance claims processing and reporting to meet and exceed business requirements. * Participate in the assessment of new technologies, new vendors, and any system enhancements being contemplated. * Participate in internal and external meetings for plan design, strategy, and setup. * Query data or create reporting to support analysis of issues, trends or specific reporting needs for clients or providers related to claim performance. Required Skills and Abilities: * Advanced problem-solving skills demonstrated by researching and resolving operational issues in a timely and accurate manner. * Demonstrated organizational skills and ability to work independently, problem-solve, and make decisions. * Demonstrated ability to work in a fast-paced environment managing multiple issues with the pressure of production schedules and deadlines. * Demonstrated ability to work collaboratively and influence others to drive results across multiple cross-functional teams. * Proficiency in Microsoft Office applications and other web-based software applications. * Demonstrated ability in running queries and performing data analysis to identify trends and issues. * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others, including but not limited to reimbursement policy standards. * Strong interpersonal skills, establishing rapport and working well with others Education and Experience: * Candidates must have at least 5 years of experience within healthcare claims * Candidates must have 3 years of experience working as a Business Analyst * Candidates must have prior experience with a highly automated and integrated claim adjudication systems * Understanding of health insurance benefits administration in a self-funded environment Preferred Qualifications: * Experience working with El Dorado-Javelina or HealthRules Payer * Experience working at TPA * Experience with self-funded plans * Proficient in SQL, Tableau and JIRA * Intermediate to advanced proficiency in MS Excel Work Location: * Preference for Buffalo Office * Open to Remote Centivo Values: ● Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. ● Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. ● Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $80K - $100K

Job Description Who We Are OneBridge Benefits was founded in 2013 by members of its current leadership team who had the vision to create better technology to support account-based health plans. Fast forward to today and we continue to be in growth mode as a premier Healthtech company, servicing over 260,000 participants with over 2 billion dollars in health accounts. Our team prides itself on bringing innovative products and technology to market. These products benefit our participants by helping them understand how to maximize their health benefits and plan for future health care costs. Our products include traditionally funded HRAs, ICHRA, FSAs, and HSAs. Our priority is serving our clients, their participants, our employees, and our community. In becoming part of the OneBridge Benefits team you would be joining a group of bright, driven, and creative individuals. We have built an environment that creates opportunities to be part of great teams while pursuing their individual passions. Each group's day-to-day responsibilities vary. However, you will find our team consistently values idea sharing, innovation, and tackling the challenges of achieving our mission. Your Opportunity with Us The Finance Operations Analyst is a focused and driven candidate who operates best in fast-paced environments. Reporting directly to the Director of Product Solutions, this role plays an integral part in overseeing daily financial operations for all of OneBridge Benefits, as well as providing analysis in troubleshooting a broad range of system and financial issues. This function is crucial to ensure our daily processing of transactions function at the highest level. Essential Functions • Develop and coordinate the execution of daily financial processing tasks, including running daily reports to pull transaction, deposit, and activity data., • Perform daily cash movement to ensure sufficient funds to pay claims and fund investment trades, • Perform daily cash reconciliation of all bank accounts., • Investigate and action daily debit card reconciling items between debit card vendor and the OneBridge system., • Perform adjustments within the OneBridge system for miscellaneous adjustment relating to the treasury function., • Manage and respond to helpdesk tickets relating to finance and cash management responsibilities., • Solve processing issues related to daily finance operations and follow up with the appropriate parties to complete the resolution., • Assist Product Solutions team with investment onboarding and financial process building tied to new corporate initiatives., • Assist Product Solutions team with troubleshooting various systematic issues, providing analysis and execution on short-term and long-term resolutions., • On occasion, respond to on-call overnight issues with daily processing tied to investment reconciliation. Required Qualifications • Demonstrated experience with problem solving and analyzing detailed information, • Comfortability to take initiative with various challenges as they arise, • Ability to communicate and follow-up to ensure resolution is complete, • High degree of organizational and interpersonal skills, • Eagerness for professional development, • Strong understanding of Excel and financial platforms The OneBridge Way At OneBridge Benefits, we believe that a thriving Company Culture is the foundation of meaningful work and memorable experiences. Our atmosphere is rooted in connection, purpose, and authenticity. We invite you to explore and discover what makes us unique and see if it feels like the right place for you to thrive! • We offer practical perks that makes a difference, like free covered parking just a short, easy walk away, as well as an on-site gym., • We embrace a casual dress code, welcoming comfort that fits your work style while supporting your day-to-day business activities. Job Type: Full-Time Pay Range: $22-$25/h per hour Apply today to learn more about building your career with our OneBridge Benefits team.

Job Description We are recruiting for a MuleSoft Integration Developer in Buffalo, NY. The ideal candidate will be responsible for developing and maintaining integrations between various IT systems, applications, and data sources, particularly focusing on the unique needs and challenges. The salary range for this position is $100K – $125K. The rate may be negotiable based on experience, education, geographic location, and other factors. NO C2C OR THIRD PARTIES PLEASE !! Key Responsibilities: • Design and Implement Integration Solutions: Develop and implement robust integration solutions using MuleSoft platform. This includes integrating systems like Salesforce and NetSuite with other enterprise applications., • API Development and Management: Utilize MuleSoft Anypoint Platform for creating, managing, and maintaining APIs. Ensure these APIs facilitate real-time data exchange., • Data Transformation and Process Automation: Implement data transformation and mapping for seamless data flow between systems., • System Integration and Interconnectivity: Focus on integrating enterprise IT infrastructure, ensuring data coherence and real-time monitoring., • Performance Optimization: Ensure that the integrations are optimized for high performance and low latency, which is important for real-time decision-making., • Troubleshooting and Technical Support: Provide expert technical support for integration-related issues. Troubleshoot and resolve problems in a timely and effective manner., • Collaboration and Requirement Analysis: Work closely with stakeholders, including IT teams, and management, to understand and translate business needs into effective integration solutions., • Adherence to Standards and Best Practices: Maintain high standards for security and data governance, adhering to best practices in integration., • Documentation and Reporting: Document all integration processes, architectures, and designs. Prepare reports on integration project status, challenges, and outcomes. • Continuous Improvement and Learning: Stay abreast of the latest trends and advancements in MuleSoft integration solutions. Qualifications: • Bachelor's or Master’s degree in Computer Science, Information Systems, or a related field., • Proven experience in integration development, specifically with MuleSoft AnyPoint Platform., • Solid foundation in data processing, hardware platforms, and enterprise software applications., • Technical experience with databases, Web Services, API Management, and system integrations., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal skills., • Preferred Certifications: o MuleSoft Certified Developer - Level 1 (Mule ) o MuleSoft Certified Integration Architect - Level 1 If you are interested in this MuleSoft Integration role, then please click APPLY NOW. For other opportunities available at Akkodis go to . If you have questions about the position, please contact Mike Keegan at 585-465-1236 or Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, and a 401K plan. Pay Details: $100,000.00 to $125,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job Description Your Future as a BCBA Starts Here—And It’s Looking Bright Join the largest female clinician-led ABA agency in the country and work with people who just get it. At Autism Learning Partners, we’re all about growing together, learning from each other, and actually making a difference! Whether you're fresh in the field or leveling up, you'll find mentorship, career growth, and a whole community of BCBAs ready to cheer you on! What We’re Offering: What We’re Offering: • Total Annual Earning Potential: $112,000 including bonuses!, • Base Salary: $80,000 to $94,000 based on experience, skills, and geography, • Bonus: Attainable monthly bonus opportunity ($35,000+ in your first three years)!, • Hybrid Role: 50% supervision in-person support and 50% telehealth, • Initial Onboarding Support: 60+ hours of comprehensive training during the first 3-4 weeks of integration including topics such as clinical best practices, using Central Reach, goal writing, clinical problem solving, CPT codes, telehealth assessments. Our Clinical Development team also offers weekly office hours or 1:1 support, as needed., • Education and Mentorship: Monthly CEUs, annual in-house conference featuring leading researchers in the field, and opportunities to lead sponsored research initiatives, • Some Benefits Highlights: 23 days off annually between holidays including 1 floating holiday and 15 days of PTO that begins to accrue from Day 1, • Flexible Schedule: Opportunities to work from home that includes Mon-Fri flexibility in the mornings and afternoons up until 6pm most nights, with preferably one to two evenings per week of availability until 8:30pm. No expectation of Saturday work unless you want to schedule make-up sessions. You’re in full control!, • Our Promise: We don't require contracts or non-compete agreements because we value flexibility and trust. Your employment with us is fully at-will, allowing you to grow with us on your own terms. Why Choose Us? • An org chart of nothing but BCBAs between you and the CEO, Dr. Gina Chang, BCBA-D., • A clear path to make values-based clinical decisions based entirely on what is best for your client and family, • Generous health insurance package, 401(k) Retirement Program with employer match, and employer paid short-term disability, • As a CASP Provider, ALP will grant you access to CASP’s entire CEU library which includes over 75 CEU-approved courses (plus 10 CEUs annually via ALP events such as our IMPACT Conference and monthly live sessions), • Clear promotion framework from BCBA, Sr. BCBA, Assistant Clinical Director, Clinical Director, and Senior Clinical Director, • For any new BCBA certificants – we offer the 8-hour supervision course as approved by the BACB, • Unlimited referral bonuses, • Reasonable expectation of billable hours, • Opportunity to partner and/or serve with our internal DEI council, • Study support for BCBA candidates and in-house RBT courses to help ensure your team is fully prepared, • Support Center resources designed to address your administrative needs, including client intake, recruiting, payroll, HR, billing, credentialing/contracting, and scheduling What You’ll Be Doing: • Lead by Example and Be a Pillar of Support: Inspire and guide Behavior Technicians through effective supervision and support, ensuring that they are implementing treatment plans with a high degree of reliability and fidelity., • Drive Positive Change: Conduct FBAs and develop innovative ABA programs that include continuously evaluating client needs, providing parent education, and problem solving, to help each client reach their potential., • Embrace Challenges with Grace: Stay calm and professional in challenging situations, adapt to change with flexibility, and continuously seek opportunities for growth., • Lead with Initiative and Openness: Proactively communicate, take initiative, and welcome learning to create a safe environment for collaboration and knowledge sharing. What We’re Looking For: • Certification as a Board Certified Behavior Analyst (BCBA) with the Behavior Analyst Certification Board (BACB), • Active LBA Certification in the state of New York as issued by the New York State Education Department, Office of the Professions At Autism Learning Partners, we understand that culture is the foundation of who we are as a company and how we serve our clients, families, and employees. We are one of the nation's leading full-service ABA providers specializing in the treatment of autism and other developmental disabilities. Our broad thinking approach addresses the whole child by collaborating with doctors, therapists, families, schools, and specialists. Our goal is to work together to achieve the best possible outcome and progress through our commitment to Diversity, Inclusion, and Equity, which includes forming a DEI council, monthly trainings for senior clinical staff, national trainings, a monthly DEI newsletter, continual updates to our email signatures, education on topics like generational trauma and trauma-informed care, and always striving to provide the best care and comfort for our clients, families, and employees. #BUFBACR101

Job Description We are seeking a Design Engineer to join our client’s team in Buffalo, NY. The Design Engineer will support product development activities to ensure that the desired design performance is achieved meeting the applicable customer, regulatory, and company policies. The Design Engineer will ensure a successful transfer of newly developed product to production, while supporting design concept phases through launch. This is a team oriented effort within the department and other parts of the organization for success. The salary range for this Design Engineer role is 90K - 110K. The rate may be negotiable based on experience, education, geographic location, and other factors. NO THIRD PARTIES FOR THIS ROLE PLEASE Responsibilities for this Design Engineer role in Buffalo, NY include: • Creates and revises designs (Interface, Detail, Assembly), with Designer; computes angles, weights, surface areas, dimensions, radii, clearances, tolerances, and locations of features, • Makes final decision on drawings, checking dimension of parts, materials to be used, relation and interaction of one part to another, and relation of various parts of whole system or project., • Utilizes knowledge of various machines, engineering practices, mathematics, materials, plating, and other physical sciences to complete system design., • Execute the design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, and procedures, • Utilize prior mechanical design experience and apply on-the-job training to meet product deliverables within schedule budget constraints and to solve tasks through technical skills and analytic thinking., • Communicate with Manufacturing, Quality and Project Engineers, on changes, concerns and collaboration needs for the product, • Generate development, qualification plans (verification and validation) and compliance methods based on customer and regulatory specifications, • Prepare and present technical data to internal and external customers, • Share engineering information and promote open dialogue, • Assure proper documentation of technical data generated and the communication of results for the assigned projects and/or tasks consistent with engineering policies and procedures Qualifications for this Design Engineer role in Buffalo, NY include: Education - Required - Bachelor degree (BS) or equivalent from a four-year college or technical school - Mechanical, Aerospace Engineering Preferred – MS in Mechanical or Aerospace Engineering Experience – Required – 4-7 years related experience and/or training, or equivalent combination of education and experience in design engineering Preferred – Experience in gaseous products and safety equipment Special Knowledge/Skills – Required - • Understanding of and experience with engineering testing methods, • Ability to work both independently and as part of a team, • Able to perform simulation using Solid works or Matlab simulink and validate with performance testing, • Experience with RTCA DO-160 and/or MIL-STD-810G environmental test standards All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. *Candidates must be legally authorized to work in the United States without company sponsorship. *All applicants must be a US citizen or US Permanent Resident (i.e., Green Card Holder) If you are interested in this Design Engineer job, then please click APPLY NOW. For other opportunities available at Akkodis go to . If you have questions about the position, please contact Kevin Sindle at 574-596-2362 or Pay Details: $90,000.00 to $110,000.00 per year Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job Description About the Role: We are looking for a proactive and detail-oriented Business Analyst / Agile Lead to support a strategic Digital POS transformation project. This role is ideal for professionals with 2–5 years of experience in business analysis, agile delivery, and hands-on involvement in data mapping and testing activities. You will work closely with cross-functional teams and third-party vendors to ensure business requirements are accurately captured, mapped, and validated through testing cycles. Key Responsibilities: Facilitate Agile ceremonies and support sprint execution Gather, analyze, and document business and functional requirements Perform data mapping between systems and ensure accuracy of data flows Collaborate with QA teams to define test cases and support UAT Work with developers and vendors to ensure proper implementation of requirements Maintain documentation in Jira, Confluence, and MS Office Ensure alignment with compliance and regulatory standards Required Qualifications: 2–5 years of experience as a Business Analyst or Agile Lead Strong understanding of Agile/Scrum methodologies Hands-on experience with data mapping and testing processes Proficiency in Jira, Confluence, and MS Office Suite Excellent analytical, communication, and stakeholder engagement skills Experience in the mortgage or financial services domain is a strong plus Must be authorized to work in the U.S. Nice to Have: Experience with Digital POS systems or similar platforms Background in vendor coordination and integration projects Technical aptitude or education in IT, data analysis, or software development

Job Description Overview Analyze, design, and optimize enterprise-wide systems and processes to improve efficiency, scalability, and integration. Engage in cross-functional collaboration to align system solutions with business objectives, ensuring sustainable and data-driven improvements. Support the mission, vision, and values of Heritage Christian Services, Inc. by driving strategic system enhancements that enable operational excellence. Pay rate for this position: $81882 / yr - $97458 / yr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting Responsibilities • Design and optimize enterprise-wide systems and processes to improve operational efficiency and scalability., • Develop system roadmaps and frameworks to align with business goals and ensure sustainability., • Analyze and refine complex workflows, integrating Lean Six Sigma methodologies to enhance performance., • Lead process reengineering efforts to eliminate inefficiencies and enhance system functionality., • Ensure seamless integration of business systems (i.e. EHR, ERP, and existing operational platforms to support strategic objectives., • Develop key performance indicators (KPIs) to measure system effectiveness and process improvements., • Partner with Business Process Analysts (BPAs) to translate operational requirements into scalable system solutions., • Partner with Data Analyst to determine key performance metrics, data trends, and analytical insights that drive process improvements and system optimizations., • Facilitate cross-functional collaboration between operations, finance, IT, and leadership to align system strategies., • Standardize documentation and governance models to support system-wide consistency and continuous improvement., • Engage in change management efforts to ensure smooth implementation of system enhancements and upgrades., • Reviews, updates and develops documentation including but not limited to: requirements, process workflows, user stories, use cases, data mapping/validations, business rules, scripts, and procedures for future reference or use. Qualifications Interpersonal Skills • Build strong relationships across teams and stakeholders., • Work seamlessly with cross-functional teams to design, analyze, and optimize business systems., • Clearly communicate complex system and process concepts in both written and verbal formats., • Analyze intricate processes, identify inefficiencies, and implement data-driven solutions., • Apply process improvement methodologies such as Lean and Six Sigma to optimize workflows., • Identify root causes of operational challenges and develop innovative solutions., • Adjust strategies and system designs to accommodate changing business needs., • Familiarity with Excel (advanced functions) and Power BI for data visualization, • Master of Science required in Mechanical, Industrial, or Systems Engineering, or Business, • Lean Six Sigma Methodologies, including DMAIC, value stream mapping, and root cause analysis., • Workflow Design and Optimization for business process efficiency. We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. #IND123 #ZR

Beyond TalentEdge has a direct hire opportunity for a Systems Engineer. Our client is a human services agency serving communities across New York state. The Systems Engineer role will analyze, design, and optimize enterprise-wide systems and processes to improve efficiency, scalability, and integration. Engage in cross-functional collaboration to align system solutions with business objectives, ensuring sustainable and data-driven improvements. Responsibilities • Design and optimize enterprise-wide systems and processes to improve operational efficiency and scalability., • Develop system roadmaps and frameworks to align with business goals and ensure sustainability., • Analyze and refine complex workflows, integrating Lean Six Sigma methodologies to enhance performance., • Lead process reengineering efforts to eliminate inefficiencies and enhance system functionality., • Ensure seamless integration of business systems (i.e. EHR, ERP, and existing operational platforms to support strategic objectives., • Develop key performance indicators (KPIs) to measure system effectiveness and process improvements., • Partner with Business Process Analysts (BPAs) to translate operational requirements into scalable system solutions., • Partner with Data Analyst to determine key performance metrics, data trends, and analytical insights that drive process improvements and system optimizations., • Facilitate cross-functional collaboration between operations, finance, IT, and leadership to align system strategies., • Standardize documentation and governance models to support system-wide consistency and continuous improvement., • Engage in change management efforts to ensure smooth implementation of system enhancements and upgrades., • Reviews, updates and develops documentation including but not limited to requirements, process workflows, user stories, use cases, data mapping/validations, business rules, scripts, and procedures for future reference or use. Qualifications • Build strong relationships across teams and stakeholders., • Exhibit empathy and active listening to foster collaboration and drive alignment., • Work seamlessly with cross-functional teams to design, analyze, and optimize business systems., • Facilitate workshops and discussions to gather diverse input and achieve consensus on system improvements., • Clearly communicate complex system and process concepts in both written and verbal formats., • Translate technical ideas into actionable insights for non-technical stakeholders., • Analyze intricate processes, identify inefficiencies, and implement data-driven solutions., • Apply process improvement methodologies such as Lean and Six Sigma to optimize workflows., • Conduct requirements analysis and solution design to align systems with business objectives., • Identify root causes of operational challenges and develop innovative solutions., • Improve efficiency and streamline workflows using business process analysis and redesign., • Adjust strategies and system designs to accommodate changing business needs., • Make informed decisions in dynamic and evolving environments., • Proficiency in Visio or similar software to create detailed process maps and workflow diagrams., • Familiarity with Excel (advanced functions) and Power BI for data visualization, • Ability to design and monitor key performance indicators (KPIs) using advanced analytical methods., • Expertise in creating clear and comprehensive documentation for technical workflows, including standard work. Education • Master of Science required in Mechanical, Industrial, or Systems Engineering, or Business, • Lean Six Sigma Black Belt certification from ASQ, IASSC, or an accredited university. Experience (5-7 years minimum in one or more of the following): • Lean Six Sigma Methodologies, including DMAIC, value stream mapping, and root cause analysis., • Workflow Design and Optimization for business process efficiency., • Implementation of business process mapping tools and process improvement strategies. Salary: $81,000 – 97,000 “Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”

IT Help Desk Analyst – Your Opportunity as the Analyst IS Support Services.As a Support Services team member you provide insightful advice and friendly technical support to users in need.You diagnose hardware and software issues, explain situations with patience and empathy, and offer solutions to

IT Support Technician will be responsible for providing IT and technical customer service to end users in an enterprise environment. Some other responsibilities IT, Service Desk, Technical Support, Analyst, Support Technician, Customer Service, Technology.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of Role: Under the guidance of the Plan Documents Manager, the Plan Documents Specialist, Jr. will work cross functionally with the Configuration, Implementation, Client Success, and Product teams to ensure best-in-class output, client experience and satisfaction, which can include regular interaction with brokers, agents, TPAs, stop loss carriers, and other applicable vendors and clients. The Plan Documents Specialist, Jr. is a key member of the delivery team, facilitating client onboarding for document preparation, client changes, document management, and other duties related to requirements for employer-sponsored welfare benefit plans under the following federal and employment laws: * Employee Retirement Income Security Act (ERISA) * Internal Revenue Code (Code) * Health Insurance Patient Portability and Accountability Act (HIPAA) * Medicare Secondary Payer Act (MSP) * Consolidated Omnibus Budget Reconciliation Act (COBRA) * Affordable Care Act (ACA) * Women’s Health and Cancer Rights Act (WHCRA) Responsibilities Include: * Assisting in client implementation and client plan changes, defining clients’ benefits and structure for document preparation/completion for required plan document creation. * Managing benefit plan documentation processes including: Conducting and managing a complete, section-by-section review of prospective conversion plan documents, including, but not limited to, Summary of Material Modification (SMM), plan amendments, and Summary of Benefits and Coverage (SBC) Conducting and managing a complete, section-by-section review of prospective conversion plan documents for a Summary Plan Description (SPD) with some feedback/assistance from Senior team member(s) and/or Plan Documents Manager, if needed Drafting, finalizing, and maintenance of standard benefit plan documents (i.e. SBCs, standard to intermediate level plan amendments) by identifying/understanding change requests and their requirements. Must have ability to identify more complex tasks and request assistance from Senior team member(s) and/or Plan Documents Manager when needed Drafting standard SPDs (or those that require minimal customization) with some assistance from Senior team member(s) and/or Plan Documents Manager. Must have ability to work with and take instruction from Senior team member(s) and/or Plan Documents Manager in order to complete SPDs that may become more involved during process Identifying missing items needed for document preparation Submitting finalized plan documents and any changes to stop loss carriers or Stop Loss team as well as PDM vendor Determining changes to plan documents to ensure accuracy, seamless coverage, and any additional updates as necessary * Managing and maintaining a book of business primarily relating to Mid-Market accounts and/or assigned projects at direction of Plan Documents Manager * Stay current on requirements under ERISA, PPACA, and other related laws/regulations as it relates to plan benefits * Elevating client issues and concerns to appropriate to leadership and or Client Success team members when necessary * May assist in training process of Analyst and newly hired Junior team members at the direction of Plan Documents Manager * May support client communications, including, but not limited to, introductory calls with assistance/feedback from Senior team member(s) and/or Plan Documents Manager * Performing other miscellaneous projects, assignments, and duties as assigned Qualifications: Required Skills and Abilities: * Strong organizational and multi-tasking skills, attention to detail * Excellent written, verbal, and interpersonal communication skills; including ability to identify and communicate clearly on inconsistencies and issues found during drafting process * Ability to manage time effectively, set priorities effectively and meet deadlines * Intermediate to advanced knowledge of Microsoft Office products (Excel, Power Point, Word) * Demonstrated ability to meet performance goals, including accuracy and productivity * Ability to take initiative and be self-motivated while exercising proactivity and creativity in problem solving and appropriate decision-making * Display, at minimum, an intermediate level of understanding for compliance principles as it applies to document drafting and client communication * Team player and willingness to take instruction when necessary * Must be able to adapt, be flexible, and have the ability to function efficiently during fast-paced work environment * Have passion and drive in delivering quality documents * Ability to work independently with minimal supervision * Typing speed of at least 60-70 WPM Education and Experience: * 1-3 years of employee benefits paralegal or similar job experience required * 1-3 years of experience in Health and Welfare benefit consulting in ERISA & Non-ERISA plans * 3 years of experience in client management in self-funding document creation and management Preferred Qualifications: * Bachelor’s degree or equivalent job experience required * A paralegal or related degree * Phia Group’s PDM online portal document management experience or similar use of a portal for document creation and management is a plus * Worked with DOL Summary of Benefits and Coverage (SBC) templates and SBC Coverage Examples Calculator * Exposure to plan/policy documents, including amendments/SMMs, in prior work environments is a plus Work Location: * An ideal candidate would be able to work from home * This position is remote Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $60K - $82.5K