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PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you • Paid Weekly, • Health & Wellness Benefits, • 401k Plan with company match, • Paid Time off for full-time associates, • Associate discounts, • Tuition Assistance, • Career pathing PetSmart’s Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions., • Validates completion of assigned operational messages and engagement video compliance., • Supports the various Services businesses as needed when the Experience Leader is not available, • Delegate and validate completion of daily tasks., • Leads and directs associates when acting as the Leader on Duty, • Address and administer associate complaints and grievances., • Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns., • Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics., • Responsible for live pet sales and pet adoptions., • Supports with monthly live cycle counts, addresses discrepancies., • Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives., • Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience, • Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies., • Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics., • Ensures a safe environment for our associates, pets, and pet parents., • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed., • Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards., • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise., • Assists and works in other departments as required. Other duties may be assigned., • 2+ years of retail experience in a customer-focused environment., • Leadership experience preferred., • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed., • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • No direct reports, however, are expected to guide and support the development of other associates., • Provides feedback on associate performance to direct supervisor., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at ___ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

We're looking for a Key Holder to help lead the way at our Roosevelt Field store! This role is perfect for someone who thrives in a team environment, loves engaging with guests, and is passionate about sharing Little Words Project's mission. As a Key Holder, you'll play a huge role in bringing our b

We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day! Qualifications Our next Key Holder has: * 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store * 2 years + of sales or

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. The Key Holder position provides leadership for the staff by maintaining the highest level of store standards

Be proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keys.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: For our MANGO store located at the Roosevelt Field Mall in Garden City, New York we are currently recruiting for a Key Holder to join our team! Key Responsibilities: Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home. Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to. While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly. When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized. Key Holder Responsibilities: • Open and close the store, ensuring all security procedures are followed., • Handle cash management responsibilities, including deposits and safe counts., • Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment., • Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts., • Drive personal sales performance while actively contributing to team selling and overall store goals. Requirements: • Preferred 1+ years prior work experience in a retail sales environment, • Customer service oriented, • Independent work ethic, time management skills, • Self-motivated with a desire to achieve results and excel individually, and as a team, • High energy, enthusiastic, passionate, and upbeat attitude, • Fosters genuine connection through compassion, empathy, integrity and building trusting relationships, • Strong communication skills, • Ability to adapt – energy and speed, • Computer skills to operate point of sale system is a plus What makes us special? • As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!, • Insurance Benefit: You only pay a % of the value!, • Pet Insurance – Partnering with MetLife, covering up to 90% of veterinary expenses., • 401(K) Pension Plan, • Holidays + Wellness Days, • Vacation Days, • Commuter Benefits, • Bonus and/or Commission paid monthly, • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success., • Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. The pay rate for this position at commencement of employment is expected to be $17.50-19.50/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay rate at any time. You got it? We like you

Location This position is located at 630 Old Country Rd, Garden City, New York, 11530 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. Role

The Position Vince is seeking a dynamic, customer service driven Full-Time Key Holder. The Key Holder is responsible for generating sales and building customer relationships in our retail stores.

Position Location: Roosevelt Field The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service.

Do you speak fashion? We're hiring Key Holders! Let's chat! Born in Australia, loved around the world.

Key Holder Job Duties: Provides an amazing shopping experience that will encourage customers to return. Understands store sales plan and company sales goals and helps drive sales by increa