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PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you • Paid Weekly, • Health & Wellness Benefits, • 401k Plan with company match, • Paid Time off for full-time associates, • Associate discounts, • Tuition Assistance, • Career pathing PetSmart’s Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions., • Validates completion of assigned operational messages and engagement video compliance., • Supports the various Services businesses as needed when the Experience Leader is not available, • Delegate and validate completion of daily tasks., • Leads and directs associates when acting as the Leader on Duty, • Address and administer associate complaints and grievances., • Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns., • Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics., • Responsible for live pet sales and pet adoptions., • Supports with monthly live cycle counts, addresses discrepancies., • Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives., • Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience, • Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies., • Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics., • Ensures a safe environment for our associates, pets, and pet parents., • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed., • Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards., • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise., • Assists and works in other departments as required. Other duties may be assigned., • 2+ years of retail experience in a customer-focused environment., • Leadership experience preferred., • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed., • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • No direct reports, however, are expected to guide and support the development of other associates., • Provides feedback on associate performance to direct supervisor., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at ___ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Overview A Key Holder will develop professional skills that will contribute to the financial growth of the company. A Key Holder is expected to deliver on the company's

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.Whether you're working in our four global Home Offices, Distribution Centers or

As a Key Holder at Zadig & Voltaire, you are a trusted brand ambassador and an essential part of the store team. You are responsible for supporting day-to-day operations, including opening and closing the boutique, delivering exceptional client experience, and ensuring the boutique environment consistently reflects the elevated standards of the brand. You will contribute to the store’s success through expert styling, attention to detail and commitment to client satisfaction. This location is the White Plains Bloomingdale's. Responsibilities: • Act as a dependable point of contact when management is off-site by assisting with store, • opening/closing and overseeing daily operations., • Maintain a strong floor presence to drive individual sales and support the team in delivering, • seamless client experience., • Ensure a consistently positive and personalized client experience by prioritizing the customer, • and maintaining the brand’s luxury presence throughout every interaction., • Capture client data and support follow-up efforts to build lasting relationships and contribute to clienteling goals., • Replenish merchandise and ensure the sales floor is consistently organized, styled, and fully stocked., • Stay informed on key product launches and brand initiatives to educate customers and enhance selling conversations., • Demonstrate strong personal styling and product knowledge to elevate the shopping experience., • Utilize business reporting tools to identify opportunities, address challenges, and optimize daily performance., • Utilize the available marketing tools to engage current and new business and drive sales., • Embrace and utilize technology to enhance customer experience., • Demonstrate a passion for the luxury sector and knowledgeable of industry, market and fashion trends. Requirements: Sales and Service • Proven experience in client-focused retail sales with a strong track record of achieving personal sales goals., • Strong commitment to delivering excellent customer service and ensuring a memorable shopping experience., • Knowledge of retail sales techniques and a keen interest in providing personalized service. Leadership and Operations • Comfortable with basic store operations, including replenishment, stocking, and visual presentation., • Familiar with Retail POS systems, MS Office, and Google Docs., • Ability to manage time effectively, prioritize tasks, and maintain attention to detail in a fast-paced environment., • Excellent verbal, written, and interpersonal communication skills., • Passionate about the luxury retail sector with an understanding of market trends and industry dynamics., • Positive, flexible, and reliable, with a focus on contributing to the team’s success. Education and Training • Minimum 2-year experience working within retail sales environment; luxury retail experience a plus

As a Key Holder, you will also perform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the store. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.

Position Location: The Westchester The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service.

We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day! Qualifications Our next Key Holder has: * 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store * 2 years + of sales or

Role Responsibilities Brand Experience * Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer * Creates selling initiatives that enhance the customer experience; encour

Stand and/or move around for extended periods of time. For further information, please review the Know Your Rights notice from the Department of Labor. While in this role, you’ll get the opportunity to support store leadership in different strategic managerial tasks that it takes to successfully r

We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day! Qualifications: Qualifications Our next Key Holder has: * 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store * 2 years

Reporting to the Store Manager, Key Holders are consumer centric, open minded, proactive, and think beyond the task. We're looking for a Key Holder who shares our values:. Help lead a positive and engaging shopping experience for everyone while driving key initiatives.

Has a clear understanding of merchandising and retail operations. Preferred but not required: key holder experience within a retail environment. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.Whether you're working in our four global Home Offices, Distribution Centers or Retail Sto

Retail Key Holder-Westchester Shopping Center. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.

Key Holder Job Duties: Provides an amazing shopping experience that will encourage customers to return. Understands store sales plan and company sales goals and helps drive sales by increa

Key Holder Job Duties: Provides an amazing shopping experience that will encourage customers to return. Understands store sales plan and company sales goals and helps drive sales by increa