Clinical Operations Coordinator - SUD Network
7 days ago
Toms River
Job Description Avenues Recovery Center is a nationwide network of drug and alcohol rehabilitation centers with eighteen locations across seven states. We provide individualized, evidence-based treatment across detox, residential, PHP, IOP, and outpatient levels of care in clean, modern environments. We are seeking a Clinical Operations Manager to support and scale clinical excellence across our multi-site behavioral health network by improving systems, strengthening programming, and ensuring consistency in care delivery, documentation, and compliance. Position Overview Location: Corporate office based in Lakewood, NJ Travel: Occasional travel to facilities preferred Hours: Full-time Key ResponsibilitiesClinical Quality, Compliance & Oversight • Ensure consistency in clinical care delivery across all levels of care, • Oversee documentation standards, chart quality, and clinical compliance, • Conduct audits, site visits, and quality reviews to maintain regulatory and internal standards, • Partner with utilization review and leadership on clinical and compliance needsSystems, EMR & Workflow Optimization, • Improve and standardize clinical workflows and systems across facilities, • Ensure EMR templates and processes meet clinical, billing, and authorization requirements, • Identify gaps in operational processes and implement scalable solutionsTraining & Workforce Development, • Lead onboarding, training, and ongoing development of clinical staff and leadership, • Implement clinical curriculum, tools, and training resources across sites, • Strengthen crisis response training including prevention, de-escalation, and interventionMulti-Site Clinical Operations & Strategy, • Support new facility openings and ongoing operational clinical initiatives, • Develop and track clinical performance metrics to improve outcomes and retention, • Research and integrate best practices in substance use and co-occurring treatment, • Collaborate cross-functionally with operations, leadership, and clinical teamsQualificationsRequired / Preferred, • Master's degree in Behavioral Health, Psychology, Social Work, or related field (preferred), • Active clinical license (LCSW, LPC, LMFT, or equivalent) preferred, • Experience in substance use treatment strongly preferredExperience, • Multi-site clinical operations, program leadership, or systems-level clinical work, • Experience in audits, compliance, quality assurance, or regulatory oversight, • Background in training, curriculum development, or clinical supervision preferredCore Skills, • Strong clinical systems and operational thinking, • Ability to manage multiple priorities across locations, • Data-driven approach to quality and outcomes, • Excellent communication and cross-functional collaboration, • Leadership mindset with strong organizational skillsWhy Join Avenues? At Avenues, our people are our greatest strength. We foster a culture that values collaboration, professional growth, and compassion. Our employees are supported with the tools and resources they need to excel-both personally and professionally. Comprehensive Benefits: • 401(k) with employer match, • Eligible for HRSA STAR federal student loan repayment, • Medical, Dental, and Vision Insurance, • Accident, Critical Illness, and Hospital Indemnity coverage, • Voluntary Short- and Long-Term Disability, • Employer-Paid Life and AD&D Insurance, • Lifetime Benefit Term Insurance with Long-Term Care, • Legal Coverage and Identity Theft Protection, • Pet Insurance, • Employer-Paid Employee Assistance Program (EAP), • Flexible Spending Account (FSA - Medical), • Dependent Care FSA (DCF) Join our mission. Transform lives. Discover the Avenues difference. Apply today! #LP Job Posted by ApplicantPro