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Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are looking for a self-motivated Senior Revenue Analyst with both technical and operational knowledge of ASC 606, specifically in the SaaS/Software industry. This role reports directly to the Senior Revenue Manager and will focus on the day-to-day operations of revenue accounting and assist with various system implementation projects. This role requires strong analytical skills to ensure timely and accurate reporting of revenue under ASC 606. Your Mission • Review customer contracts for potential revenue impacting terms and document accounting conclusions and considerations., • Assist in the preparation of monthly revenue reconciliations for internal reporting requirements and analytics., • Prepare journal entries relating to adjustments and true-ups based on revenue analysis and variances., • Research revenue accounting guidance and assist with documentation of the Company's accounting conclusions., • Assist with the optimization of revenue automation tools (e.g. Zuora Revenue) and related systems., • Maintain and improve internal controls related to revenue accounting and contract review processes. You Have, • Bachelor's degree in Accounting, CPA preferred., • 4-6 years of relevant accounting experience. 2 years focused on revenue accounting in a SaaS or software environment is preferred., • Working knowledge of ASC 606 and its application to multiple performance obligation arrangements, specifically in the SaaS/Software industry. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionArmand Corporation, an award-winning M/WBE Construction Management firm celebrating over 33 years in the industry, is seeking a full-time Construction Accounting Analyst for a federal construction project related to complex rail, transit, and other transportation projects in NY & NJ. The ideal candidate has 5+ years of fulltime experience in accounting relating to construction, as well as a Bachelor's Degree from an accredited college or university with a major in accounting, finance, or a related field. This position will be full-time, hybrid. Candidates are expected to live in or near the New York metropolitan area. Roles and Responsibilities • Manage the entire full-cycle accounting process, including contract administration, cash management, job cost accounting, and financial statement preparation, • Assist with government contract administration by reviewing and analyzing contract terms and conditions, tracking contract modifications and change orders, and ensuring compliance with contract billing and revenue recognition requirements, • Create and review invoices for proper GL account selection, authorization for purchases or billing; resolve accounting issues with vendors, clients, and subcontractors., • Ensure accurate reconciliation of cash transactions and effectively manage cash flow for the construction projects., • Assist in maintaining fiscal files and records to document transactions for annual audit., • Ensure that payments for reimbursable operational expenses are properly coded to matching revenue accounts., • Prepare invoices for submission to clients., • Support project management and contracts teams to ensure deliverables are met., • Bachelor’s Degree in Accounting, Finance, or related field required, advanced degree is a plus., • Minimum of 5 years of accounting experience; at least 2 - 3 years of construction experience strongly preferred., • Strong understanding of principals behind government invoicing, purchase orders, driving payment required., • Experience with SAGE or other relevant software preferred., • Understanding of the general ledger, review of journal entries, and maintenances of account reconciliations., • Understanding of Governmental Accounting and ability to review and reconcile payment breakdowns are required., • Computer literacy including advanced proficiency with Microsoft Excel is a prerequisite for the position; and experience with standard ERP systems is required., • Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations., • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail., • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrates the highest level of customer/client service and response., • · Must be fluent in English (both written and spoken)., • · Must be authorized to work in the United States. Powered by JazzHR Z6y5JPGJ3j

Job Description General Summary We are currently seeking an experienced IT professional to handle desktop support incidents and service requests submitted by users across our organization. As a Service Desk Analyst, you will be responsible for installing and troubleshooting all hardware, software, and network related equipment. Though some work may be done remotely, there is a heavy emphasis on deskside and onsite support as issues assigned are escalated from our Level 1 call center. Essential Job Functions/Responsibilities: • Customer Satisfaction: Maintain high level of customer service by receiving and handling all tangible issues in a courteous professional manner., • Incident and Service Management: Handle assigned Service Desk incidents or service requests. Escalate and collaborate with our other internal IT groups such as Network, Infrastructure, and Applications accordingly., • Asset Management: Maintain inventory of computer equipment during the process flow of new hire, transfer or termination requests., • Knowledge Management: Actively participate in the development and documentation of the technical and public Knowledgebase and Training. Qualifications: • Bachelor’s degree in computer science or information systems., • 3-5 years minimum experience in a related IT position (Service Desk/Deskside Support, Systems Administrator, etc.), • Excellent customer service skills and ability to maintain a high level of customer satisfaction, • Outstanding verbal and written communication skills, • Strong knowledge of Windows operating system, • Strong knowledge in Microsoft Office 365 applications, • Strong knowledge in mobile platforms (Android and Apple iOS), • Knowledge of network hardware and concepts (switches, routers, TCP/IP, DNS, WAN, LAN, SMTP, SMB, VOIP), • Experience with Azure, Active Directory, Exchange, and Teams, • Experience using any kind of incident management systems (ServiceNow (preferred), BMC Footprints/Remedyforce, HEAT), • Experience with Citrix Workspace and supporting thin clients in a Citrix environment, • Familiarization with PC imaging and deployment processes (Image, Inventory, Deploy, User Orientation), • Experience working in a corporate environment including supporting C-level executives, • Experience managing or taking team lead on IT related projects, • Maintain a clean, neat, and organized environment in our offices, • Must be self-motivated and reliable

Job Description Our client, a start-up in the insurance industry, is searching for a Senior Accountant & Operations Analyst to join their growing team. The focus will be on providing support in accounting and finance, but will also offer operational assistance as needed. Key functions include Financial Management: Generate/maintain financial reports and records, including but not limited to income statements, balance sheets, cash flow statements budgets and expense reports. Prepare supporting schedules and documentation for financial audits. Conduct audits to ensure accuracy and compliance. Data Entry and Reporting: Assist in maintaining the GL by recording financial transactions, JE's, and adjustments. Execution of month-end close process, ad-hoc reporting, and variance analysis. Generate/distribute financial reports to stakeholders. Accounts Receivable / Accounts Payable / Billing: Coordinate billing processes including invoices, payments, and receipts related to insurance premiums, commissions, and other financial transactions. Collaborate w/ underwriting and policy issuance teams to ensure accurate premium calculations and billing. Resolve billing discrepancies, reconcile accounts, and address inquiries regarding invoices. Operational Support: Provide support cross-functionally to finance, compliance and operations teams. Coordinate directly with licensing and compliance vendors and assist with broker and agent licensing processes and serve as the primary POC for inquiries. Assist in the implementation and maintenance of operational procedures. YOU might be the RIGHT person if YOU have: Bachelor’s degree in finance, Accounting, Business Administration, or a related field. Proven experience (3+ years) in finance, accounting, or a similar role, in the insurance industry. Familiarity with insurance industry practices, terminology and accounting as it relates to insurance premium/commission transactions is a plus. Strong proficiency in financial software, Concur and MS Office Suite (especially Excel). Base salary 80-110K, bonus, plus excellent benefits Master Search Solutions is a direct hire recruiting firm that specializes in the New Jersey marketplace. We have over 30 years of experience connecting top talent with leading businesses. We are committed to (and celebrate) diversity, equity, and inclusion.

Job Description Rapidly growing NYC-based internet provider looking to hire Senior Accountant to join our team. Working closely with leadership, this position will play an integral role in supporting and building out the successful financial operations of the organization. This role will also work collaboratively with the Accounts Receivable analyst, Accounts Payables analyst, Senior Finance Director and future Financial Planning & Analysis Analyst. The ideal candidate will be based in the NY metro area with the ability to work from Honest HQ in lower Manhattan approximately 2-3 days per week. Candidates in NJ, CT & PA are also encouraged to apply. Requirements • Produce and manage financial statements and other bookkeeping matters, • Prepare financial reports for management and external stakeholders, • Reconcile cash accounts to close books, • Pay sales taxes, other taxes or fees necessary, • Work collaboratively with senior finance director, FP&A and AR analyst on cash collection and other financial matters, • Spot errors and suggest ways to improve efficiency and spending, • Ensure compliance with GAAP principles Qualifications: • 1-2 years at a leading accounting firm, • 1-2 years experience in industry (working outside of an accounting firm) as a Controller, Accounting Manager or Director of Finance, • Advanced MS Excel skills, • Advanced skill using Quickbooks Online, • Strong analytical skills and attention to detail, • A desire to take on new challenges and learn in a fast-paced working environment Benefits $100,000-$125,000 target salary range, depending on skill set, experience and location. The role includes a target 10% bonus at the company’s discretion, as well as equity upside. This role provides significant opportunity to grow within the finance function over time.

Job Description Elementary School Special Education Compliance and Billing Analyst Bronx, New York Seton Education Partners seeks a mission-driven, detail-oriented leader to serve as the Elementary School Special Education Compliance and Billing Analyst for the Brilla Public Charter Schools Network. This position reports directly to the Elementary School Director of Student Services and is based in the Bronx, NY. About Seton Education Partners Co-founded in 2009 by KIPP pioneer Scott W. Hamilton and Teach for America alumna Stephanie Saroki de García, Seton Education Partners is a response to the dramatic decline of urban Catholic schools which have historically been the greatest equalizing factor for economically underserved children, families and communities in America for decades. Specifically, Seton expands opportunities for parents in underserved communities to choose an academically excellent, character rich, and—for those who seek it—vibrantly Catholic education for their children. As a national non-profit, Seton partners with (arch)dioceses and others across the country to implement innovative and sustainable new models that bridge the best of Catholic education's rich tradition with new possibilities. Seton was born of the belief that a tremendous opportunity exists to revitalize urban Catholic schools in America and strengthen the education they provide. The challenges are significant, to be sure, but with an entrepreneurial and innovative spirit, much can and should be done, not only to preserve this national treasure but also to build on its foundation for the benefit of thousands of children in America’s most underserved neighborhoods. Seton has pioneered multiple innovative and high-impact solutions to the shuttering of Catholic schools in underserved communities. Seton is working to take these remarkable achievements to scale by managing a network of schools and programs that ensure that thousands of underserved children whose Catholic schools close—and other local children—have access to an academically excellent, character-building, and, for those who choose it, faith-nurturing education. Seton provides a national model for how other cities facing the shuttering of Catholic schools can continue to serve children and families with limited educational options. For more information on Seton Education Partners, please visit . About the Brilla Schools Network Brilla Public Charter Schools is a network of K-8th grade schools that currently serves nearly 1,600 students from Mott Haven, University Heights and Highbridge in the Bronx. The network plans to grow from a current four elementary and two middle schools to four elementary and four middle schools educating some 4,000 students in the Bronx. Core to our mission is that our students become young men and women of good character and spirit and be prepared for excellence in high school, college, and beyond. Brilla combines a classical approach to education -- an emphasis on virtue formation, Truth, Beauty, and Goodness, and direct instruction of a content-rich curriculum that has stood the test of time -- with co-teaching practices and individualized online learning.* We approach the formation of our students holistically and also set high academic expectations. Ours is a joyful community that honors the dignity of each student, family member and staff. About El Camino Network El Camino, which means “The Way” in Spanish, is an optional, privately-funded Catholic after-school faith formation program that is closely partnered with Brilla charter schools. El Camino helps children, their families and their catechists to know, love and serve Christ and His Church; develop the habits, dispositions and beliefs that are indispensable to human flourishing and happiness; and live as disciples in this world and saints in the next. El Camino honors the teaching authority of the Catholic Church. Since 2013, over 260 children have been baptized through our program. El Camino currently serves approximately 40% of Brilla’s students for 90 minutes a day, Monday through Thursday. Children receive homework help from experienced teachers, a nutritious snack, and 30 minutes each of catechism and physical fitness. Additionally, children and families have opportunities for shared and personal prayer and character formation. This video provides a snapshot of El Camino. El Camino will grow to serve children through 8th grade, growing a grade level at a time each year. About the job of Elementary School SPED Compliance and Billing Analyst This role is responsible for ensuring the highest levels of compliance and programmatic integrity in services for students with disabilities across Brilla's K-8 schools. The Special Education Compliance and Billing Analyst ensures the accurate and timely submission of special education billing and compliance reports while developing data-driven systems to support student services. This role requires meticulous attention to detail, strong organizational skills, and collaboration with internal teams and external agencies to ensure compliance with the NYC Department of Education (NYC DOE) and New York State (NYS) reporting requirements. The Special Education (SPED) compliance and Billing analyst is the foundation of the network Student Services Team, which builds compliance and data systems that allow seamless communication between our Brilla campuses and the Network Team. The analyst directly supports campuses by monitoring the case management process for initials, annual, and re-evaluation IEP meetings. Another key responsibility is to support the Elementary Schools Director of Student Services by recruiting related services professionals through partnership with the Committee on Special Education to provide mandated services to Students with Disabilities. The Analyst develops and maintains data systems that track the academic outcomes of students with disabilities aligned with our assessment cycles. This role works closely with the campus Student Services teams and provides compliance systems training as requested. This role is ideal for a detail-oriented professional passionate about ensuring compliance and improving outcomes for students with disabilities. Main Responsibilities • Submit bi-monthly special education billing claims to the NYC DOE by verifying the accurate implementation of IEP services at elementary campuses, • Monitor and support the IEP case management process for initials, annuals, and re-evaluations at K–4 schools, ensuring meetings are held and documented on time, • Prepare and submit monthly ATS verification reports in collaboration with the Data Team, ensuring elementary schools are fully compliant with NYC DOE and NYSED reporting requirements, • Develop and maintain systems to track service mandates, provider assignments, and student encounter attendance for all students with disabilities in elementary grades, • Collaborate with the Committee on Special Education to support the recruitment, onboarding, and credential tracking of related service providers (e.g., Speech, OT, PT) serving elementary students, • Ensure that all new elementary Student Services staff have access to SESIS, internal compliance tools, and shared network folders aligned to Brilla protocols, • Create data dashboards and tools to track academic progress of students with disabilities at the elementary level, using assessment data such as NWEA, Amplify, and interim results, • Conduct monthly audits of service implementation data and provide feedback to campus-based Student Services Coordinators to improve accuracy and fidelity, • Provide targeted compliance training and systems support to K–4 Student Services teams, updating them on regulatory changes and best practices for documentation and service delivery, • Support the Director of Student Services by identifying areas for improvement in compliance systems and contributing to the continuous development of network-wide special education practices Candidates for the position must possess the following personal characteristics: • Unquestioned integrity and commitment to Seton’s mission and values, • Personal responsibility with humility, • A relentless drive for excellence, • A strong belief that all children can achieve both moral and academic excellence, • Strong knowledge of federal and state regulations and NYSED reporting requirements, including IDEA, and Section 504, • Demonstrated success in improving outcomes for students with disabilities in urban education., • Strong data analysis skills, with experience using student performance data to drive programmatic improvements., • Experience with billing and compliance audits for special education services., • Experience with special education compliance, billing, or data management in an educational setting, • Knowledge of NYC DOE special education policies, ATS, and billing reimbursement processes., • Strong proficiency in data analysis and reporting tools (e.g., Excel, Google Sheets, and student information systems)., • Exceptional organizational skills and attention to detail., • Ability to collaborate effectively with school leaders, data teams, and service providers., • Strong problem-solving and project management skills., • Experience working with students with disabilities or in special education administration., • Familiarity with special education case management systems and IEP tracking software., • Understanding of state and federal special education funding regulations., • Ability to travel approximately 10-20% of the time, primarily within the US To Apply Initial application materials include a cover letter, contact information for three references, and a resume that contains information about your background and leadership experience. Resumes without cover letters will not be reviewed. Seton Education Partners provides equal employment opportunity for all applicants and employees. The base salary range for this position is $65,000 to $85,000 per year, along with a comprehensive benefits package that includes medical, financial, and other benefits. New hires will typically start at the lower end of this range, depending on their relevant experience, job-related knowledge, skills, and internal equity considerations. Compensation is determined based on our salary scales. Powered by JazzHR KAMIh6busv

Job DescriptioneSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects, and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we’re continuing to build this team of experts. We’re seeking an Senior Legal Technology Integration Specialist who will report to the Director, DMS and Network Information Systems, and be responsible for leveraging their knowledge and integration skills to help our clients implement innovative solutions, drive business insights, and inform strategic decision making. The primary goal will be to collaborate closely with the tech and legal teams of our Am Law 200 clients to design and implement complex solutions to business problems. Every member of the eSentio team is a professional and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. At eSentio you’ll… • Develop and implement integration solutions for different software platforms in alignment with IT and business objectives., • Leverage your knowledge of the legal industry to design and strategize business processes and solutions that cater to our client's specific needs., • Drive data management initiatives, ensuring optimal data quality, security, and compliance across the organization., • Work closely with our practice areas to identify opportunities for the application of generative AI technologies in our product offerings and operations., • Use SQL, Python, and PowerBI to extract, analyze, and interpret data from various sources to support business decision making., • Collaborate with cross-functional teams to understand business requirements and deliver customized integrations across multiple technologies., • Stay abreast of the latest trends and technologies in the legal tech space, particularly with respect to generative AI and advanced data management., • Develop, maintain, and manage against complex multi resource, multiyear project plans, implementation timelines, and application distribution schedules., • Present at trade shows and CIO Roundtable, author articles and white papers for industry trade publications.We need you to have…, • 5+ years of substantial law firm or legal tech consulting experience., • 5+ years proven experience in a business analyst or practice solutions role within a law firm or legal tech industry., • High proficiency in Python and SQL for data analysis and manipulation., • Solid integration skills with experience in developing and implementing solutions across diverse software platforms., • 3+ years of experience with M365., • 3+ years of experience with PowerBI., • 2+ years of experience with a leading Data Management platform (Snowflake, etc.), • Familiarity with emerging technologies like generative AI and advanced data management strategies., • Deep understanding of the legal industry's needs, challenges, and opportunities., • 7+ years of experience with complex, large-scale implementations and product rollouts is required., • We’re a remote-forward company, and this position can be located in or near any major city in the US., • We provide a competitive compensation plan with a generous bonus program., • We offer health, vision, and dental insurance., • Regular team informational and celebrational check-ins, and semi-annual in person events. Powered by JazzHR jmu8bz7Ssv

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job Description The Technical Support Analyst will provide technical knowledge and support in the installation and operation of networked computers and network resources and the Telecom systems. This role will also be responsible for: • Installing and maintenance of software and hardware on workstations., • Providing Technical assistance to MMC Community and affiliates., • Maintains records of work activities and documents recurring, difficult or complex problems; identifies trends, recommends solutions and resources., • Maintaining work tickets with Help Desk ticketing system., • Implementation of network and systems security posture., • Performing Imaging and restoration of systems., • Asset Management and Inventory tracking., • Performing Networking, WIFI, and VOIP systems support., • Maintaining classroom technologies. Education Requirements: • Knowledge of network infrastructure and facilities, • Ability to maintain and troubleshoot computer network hardware, software, and peripherals., • Knowledge of Operating Systems, Windows, MAC, and Linux., • General knowledge of Audio/Video systems and Academic related software packages, • Familiarity with POS systems., • Supporting supervisors with Technical and related matters., • Ability to establish and maintain effective working relationships., • Knowledge of current technological developments/trends in area of expertise., • Knowledge of Communication Systems such as MS Teams, ZOOM, etc., • Knowledge of Productivity and Creative Software: MS Office suite, Adobe Suite, etc., • Knowledge of storage systems: Box, MS Onedrive, Local File servers., • Independently solve and document hardware/software problems., • Detail oriented and organized., • Knowledge of basic mobile and smart devices, • Familiarity with the fundamental principles of ITIL and ITSM., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on support building, listening, and questioning skills.