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Overview Coordinates/oversees a designated group of patients being treated by assigned Physical Therapy Assistants (PTA) and any related clinical supervision of such PTAs and provides appropriate therapy evaluations, treatments and modalities in accordance with established VNS health policies and procedures. Works under general supervision. Licenses and Certifications: License and current registration to practice, as a Physical Therapist in the State of New York Required Education: Bachelor's Degree or Master’s Degree in Physical Therapy from a program registered by the Department of Education or accredited by a national accreditation agency Required Work Experience: Minimum of two years experience as a Physical Therapist Required Minimum of one year supervisory experience Preferred Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: • Weekly Pay: Get paid every week so that you can manage your money on your terms., • Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*, • Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*, • Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*, • 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*, • Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. Job Summary Responsible for performing all the duties required of an optician, in addition to managerial duties. This position is responsible for managing, teaching, and coaching the optical team members, interacting with Members, confirming appointments, and department upkeep. The Optical Manager serves as the liaison between our members and the lab to ensure that orders are processed timely. The pay range advertised for this position does not include additional compensation paid out through our Manager Bonus and spiff programs. Leadership: • Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data., • Lead through change. Model leadership competencies, build credibility and act as a champion for business growth., • Communicate effectively. Provide the information teams require to be successful., • Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement., • Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: • Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance., • Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate., • Ensure a safe and positive environment and experience for the team members., • Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: • Guarantee service excellence through all points of contact., • Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern., • Ensure a safe and positive environment and experience for the members., • Daily commitment to GOLD Member Standards, • Greet, Anticipate, Appreciate (GAA), • Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. • Define and model GOLD- Grand opening look daily., • All items stocked and planograms executed., • Maintain visible accurate signage., • Clean and organized, inside and out. Know Your Business: • Acquire a deep knowledge of key metrics and reporting for total club and department performance., • Drive performance and profitability by using reporting to identify trends and areas of opportunity., • Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics., • Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets. Major Tasks, Responsibilities, and Key Accountabilities • Provides a high level of Member service, including answering all incoming calls, scheduling patients for eye exams, being open and honest in communication and maintaining a friendly, pleasant demeanor with Members at all times., • Provides support to Members in making eyeglass adjustments, taking measurements, reading prescriptions on the lensometer, timely notification of product readiness, proper handling of all money related transaction, and completing paperwork necessary to place and process orders., • Manages Optical department team members and ensures all team members diligently engage in person and over the phone with Members., • This position will have access to patient information therefore a high degree of discretion and adhering to all privacy and confidential/propriety company policies and procedures is required (i. e. Health Insurance Portability and Accountability Act, known as HIPAA)., • Manages all sales opening and closing procedures at the end of the shift. Must ensure that accurate funds are collected, and payments are made at the point of service., • Strives to deliver sales and metric goals by educating patients on the benefits of available products, and by recommending those that will improve their visual needs., • Spends downtime engaging with members in front of Optical., • Communicates and follows up with Club Manager and Regional Optical Manager regarding department performance, maintenance situations, team member’s performance, and doctor relations., • Ensure workstation/Optical department is always maintained and clean., • Supervises all team members in the Optical department and is responsible for training, separations, recommendation for promotions, and coaching., • Maintains all club policies and procedures., • Performs other duties as assigned., • Regular, predictable, full attendance is an essential function of this job. Qualifications • Must be licensed to work as an optician within the State and keep license up to date and active., • Knowledge of optical products and business practices preferred., • High school diploma, college degree, and/or big box wholesale, retail, optical, and/or management experience is preferred., • Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results., • Strong interpersonal skills, customer service skills, organizational skills and an attention to detail required., • Open shift availability required., • At least 18 years of age. Environmental Job Conditions • Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping., • Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance., • Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents., • Requires the use of Optical hand tools to adjust and repair Members’ eyeglasses, which includes the insertion and removal of nose pads and small screws. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $36.00-39.00.

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. We’re Hiring: Full time Medical Directors Centene Corporation is a leading provider of government-sponsored healthcare coverage, providing access to affordable, high-quality services to Medicaid and Medicare members, as well as to individuals and families served by the Health Insurance Marketplace. Looking for a compelling opportunity to move beyond patient encounters and drive meaningful change in the community? Qualifications for this role include: • MD or DO without restrictions, • Must be licensed in New York, • Board certified in Internal Medicine or Family Medicine, • Utilization Management experience and knowledge of quality accreditation standards., • Provides medical leadership of all for utilization management, cost containment, and medical quality improvement activities., • Performs medical review activities pertaining to utilization review, quality assurance, and medical review of complex, controversial, or experimental medical services, ensuring timely and quality decision making., • Supports effective implementation of performance improvement initiatives for capitated providers., • Assists Chief Medical Director in planning and establishing goals and policies to improve quality and cost-effectiveness of care and service for members., • Provides medical expertise in the operation of approved quality improvement and utilization management programs in accordance with regulatory, state, corporate, and accreditation requirements., • Assists the Chief Medical Director in the functioning of the physician committees including committee structure, processes, and membership., • Conduct regular rounds to assess and coordinate care for high-risk patients, collaborating with care management teams to optimize outcomes., • Collaborates effectively with clinical teams, network providers, appeals team, medical and pharmacy consultants for reviewing complex cases and medical necessity appeals., • Participates in provider network development and new market expansion as appropriate., • Asssts in the development and implementation of physician education with respect to clinical issues and policies., • Identifies utilization review studies and evaluates adverse trends in utilization of medical services, unusual provider practice patterns, and adequacy of benefit/payment components., • Identifies clinical quality improvement studies to assist in reducing unwarranted variation in clinical practice in order to improve the quality and cost of care., • Interfaces with physicians and other providers in order to facilitate implementation of recommendations to providers that would improve utilization and health care quality., • Reviews claims involving complex, controversial, or unusual or new services in order to determine medical necessity and appropriate payment., • Develops alliances with the provider community through the development and implementation of the medical management programs., • As needed, may represent the business unit before various publics both locally and nationally on medical philosophy, policies, and related issues., • Represents the business unit at appropriate state committees and other ad hoc committees. License/Certifications: Board certification in a medical specialty recognized by the American Board of Medical Specialists or the American Osteopathic Association’s Department of Certifying Board Services. (Certification in Psychiatry specialty Is required.) Current New York state license as a MD or DO without restrictions, limitations, or sanctions from government programs. Pay Range: $231,900.00 - $440,500.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Overview Coordinates/oversees a designated group of patients being treated by assigned Physical Therapy Assistants (PTA) and any related clinical supervision of such PTAs and provides appropriate therapy evaluations, treatments and modalities in accordance with established VNS health policies and procedures. Works under general supervision. Licenses and Certifications: License and current registration to practice, as a Physical Therapist in the State of New York Required Education: Bachelor's Degree or Master’s Degree in Physical Therapy from a program registered by the Department of Education or accredited by a national accreditation agency Required Work Experience: Minimum of two years experience as a Physical Therapist Required Minimum of one year supervisory experience Preferred Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Boro Park Center is hiring a Registered Nurse (RN) Unit Manager in Brooklyn, NY. Duties: • Handle all supervisory duties for assigned unit, • Help establish and implement employee policies and procedures, • Mentor less experienced nurses, offering clinical & career advice, • Maintain the standards of care for the unit, • Review Resident records & quality of care, • Monitor overall care & review individual Residents’ cases, • Address questions or complaints brought forward by Residents or their families, • Must hold valid State RN License, • 3 years Long Term Care Experience preferred, • 2 years Charge Nurse experience preferred, • Strong computer skills, • Excellent communication skills About us: Boro Park Center for Rehabilitation and Healthcare is a 510-bed rehabilitation and Skilled Nursing Facility in the heart of the Boro Park section of Brooklyn. Our warm and nurturing environment allows each resident to maintain his or her Rehabilitation and Healthcare, healthier, happier, and most of all, with the tools to succeed. Our staff is committed to ensuring the highest quality of life for all our residents, by maintaining each resident’s individuality. We want all residents to leave the Boro Park Center font’s dignity and independence. Boro Park Center is a proud member of the Centers Health Care consortium. Equal Opportunity Employer –M/F/D/V

Brooklyn Center is hiring a Assistant Director of Nursing (ADON) in Brooklyn, NY. DUTIES: • Assist the DNS with management responsibilities and in maintaining the quality of care, • Responsible for Wound/Skin Rounds weekly, • Assist with compliance and ensure effective communication with all levels of nursing staff, • Meet the nursing medical needs of all residents, • 24 hours on call, • Coordinate and direct the total planning for nursing services, • Maintain a comprehensive knowledge of general nursing theory and practice, • Responsible for the accurate and timely completion of medical records, • Assist with interviewing, hiring and orienting of new nursing staff, • Oversee daily staffing process, • infection control, • Current State RN license required, • Min. 3 yrs. exp. in Long-Term Care settings, • 2 years of management experience preferred, • 1-year staff education experience preferred, • Excellent Communication Skills required, • Evidence of basic leadership skills and supervision, • Flexible hours required About us: Brooklyn Center for Rehabilitation and Healthcare is a state-of-the-art 281-bed rehabilitation and skilled nursing facility located in the Crown Heights section of Brooklyn. It’s a 280,000 sq. ft. ultramodern facility with a 6,000 sq. ft. high-tech therapy suite and 14,000 sq. ft of exclusive rooftop and outdoor spaces. A recognized leader in short-term rehab and long-term care, Brooklyn Center is committed to ensuring the highest quality of life for all our patients and residents, helping each to get stronger, healthier, and happier. We’re a community of friends, neighbors, and family living life to the fullest. Brooklyn Center is a proud member of Centers Health Care—the largest post-acute health care network in the Northeast. Equal Opportunity Employer –M/F/D/V

P&G PRO is a leading manufacturer and marketer of away from home products. P&G PRO Account Executives manage our business with Jan/San and Foodservice distributors, hospitality, healthcare, restaurants and other independent businesses. They develop business building ideas and sell these ideas to our accounts, as well as manage their implementation. They market products which will enable customers to meet their consumers' needs. P&G PRO Account Executives are part of a multi-functional Customer Team which includes experts in Finance, Logistics, Marketing, and Information Systems to provide the resources needed to develop a new and successful way of doing business. We are looking for individuals who are leaders and have a history of making things happen. We are seeking candidates who are analytical thinkers and problem solvers, as well as excellent communicators. We are looking for someone who can set priorities and follow through on commitments, as well as demonstrate creativity, innovation, and initiative. Previous experience in Jan/San sales area is a plus, but not required. Account Executives are expected to influence the customer's marketing, finance, logistics, and other critical business decisions. Our selling begins with developing a concept - a new way of looking at events or business - then pulling together the information to explain the concept and finally persuading our account to accept the recommendation for one or more specific courses of action. Account Executives are expected to become knowledgeable in advertising, promotions, finance, and merchandising, as well as develop expertise in areas such as product knowledge and technical support. THE ROLE: As a Sales Account Executive you will: * * Sell Healthcare, Hospitality and other Jan San customers * Develop collaborative partnerships with our distributor partners * Leverage product and technical service knowledge to partner with customers on program execution, compliance and finding solutions to grow the joint business * Use analytical tools and integrate various data systems to drive superior execution, compliance and find creative ways to improve partnership with a customer. * Develop customer specific solutions to meet or exceed our financial objectives * Developing and cultivating critical professional and personal relationships across all functions of key customers, partner distributors and industry influencers. * Work with Multifunctional Team to create and retain customer contracts.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, AI Strategy & Solutions Delivery As Director, AI Strategy and Solutions Delivery, on the AI Foundations team, you will drive foundational enterprise-scale AI strategy and execution. You’ll define roadmap, architect solutions, and lead cross-functional delivery to unlock and communicate measurable efficiency and innovation. Sitting at the intersection of product leadership, technical program management, and solutions architecture, you’ll deliver agentic and AI solutions from strategy and portfolio shaping to solution delivery and operating model design. You will work hands-on with data scientists, ML and platform engineers, and senior business leaders to deliver high-impact use cases. This role is designed for a leader who can move from whiteboard to working solution to scaled adoption, while keeping value capture, safety, and sustainability front and centre. This role plays a critical part in communicating impact and aligning delivery capabilities with business needs, prioritising scalable technical solutions across various domains by engaging business users, grasping the domain context, and matching capabilities to specific problem statements. Your role 1. Developing AI-driven strategies to support business value • Identify, qualify, and prioritize high-impact AI opportunities across business domains., • Quantify full value at stake and value levers (efficiency, augmentation, revenue lift, risk mitigation), with clear dependencies and path to realization., • Bring together expertise in AI, data engineering, solution architecture, and relevant business domains to design fit-for-purpose solutions leveraging LLMs, RAG, and agentic systems., • Translate ambitious north star visions into executable plans, building alignment among relevant executives and business stakeholders on timing and delivery., • Achieve maximum scale from AI solutions by proactively identifying and addressing barriers to scale and generalizing solutions to multiple applications. 2. Enabling rapid and iterative delivery of AI solutions with consistent value creation • Serve as solutions architect and product owner for critical initiatives—defining scope, non-functional requirements, SLAs/SLOs, and acceptance criteria., • Partner with AI and ML engineering leaders to manage versioning, iteration planning, and solution delivery, creating transparency for business stakeholders and proactively mitigating delivery issues., • Build productive relationships with key business stakeholders to help them co-own the AI solutions, enabling the business to provide feedback and guidance at all stages of development., • Bring business expertise and focus on value capture to AI problem-solving during development, helping the team to maximize impact and minimize unnecessary complexity., • Augment our business stakeholders’ teams with AI and change management expertise, helping them to realize maximum value from AI solutions., • Collaborate with cross-functional teams (Data & AI Ops, Privacy, AI Governance, Info Security, Architecture & Technonology, BizOps etc) to design development patterns fit for productionizing and scale. 3. Advancing our innovative operating model for AI teams • Lead interactions with AI and ML engineering teams to develop and codify more effective ways for AI and strategy teams to collaborate., • Monitor industry trends and emerging technologies to ensure the organization remains at the forefront of AI and automation advancements., • Oversee the needs for documenting knowledge, creating templates, and authoring playbooks to help the team scale., • Develop and maintain three synchronized roadmaps: stakeholder engagement & adoption, use case portfolio, and technical capabilities/platform evolution., • Conduct peer training and author thought leadership along with other members of the team to augment the full team’s skills., • Develop new delivery frameworks and help the team build new service offerings. All about you • 8–12+ years hands-on leadership of technology strategies, leveraging data and ML/AI to solve complex business problems and drive measurable impact in large, regulated environments., • Proven track record influencing and aligning executives and cross-functional teams to deliver outcomes at scale., • Strong communicator—executive presence, crisp storytelling, and the ability to translate complex technical concepts into actionable business strategy., • Prior experience in strategy, planning, or product roadmap management is crucial, as this role involves shaping strategic direction, rolling out capability roadmaps, and managing internal communications., • Highly competent problem solving and solutioning skills; able to demonstrate business need as well as technical solution discovery and design, • Proven experience in productionizing AI capabilities based on large datasets, and modern AI patterns (LLMs, RAG, vector databases, embeddings, prompt/response optimization, agents & tools)., • Knowledge of cloud computing (Databricks, AWS) and architecture, big data management, and ML platform tools is a plus, • Experience in the financial institutions or payments industry, • Familiarity with agile methodologies, • People leadership experience Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development, Optimization Solutions Overview: Mastercard is a global technology company. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making payment and data transactions safe, simple, smart, and successful. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Digital Transformation team is part of our Core Payments product organization. We are responsible for optimizing eCommerce solutions and for driving transaction authorization improvement for digital transactions globally. We do this by being consumer and merchant centric for our products and services, focusing on excellence in all payment flows. Role: We are looking for a top performer with deep product development and management experience, who will be responsible for identifying, analyzing, defining, developing, and bringing to market, digital solutions that address payment gaps and improve performance and helps merchants and acceptance partners expand to new geographies and markets. The ideal candidate should also hold experience across pricing, economics and revenue modelling and be able to build compelling business cases and scalable product strategies. This individual will leverage a strong understanding of acquiring and the payment’s ecosystem—including payment processing, checkout flows, clearing, and settlement and be able to analyze data to uncover global, regional and market-specific insights, assess industry trends in the digital space, and identify key opportunities to drive performance improvements. They will work cross-functionally with internal teams including Franchise, Product Teams, and Network teams, as well as with global customers and partners to develop impactful, digital solutions. Success in this role requires the ability to drive product development from concept through execution, manage complex customer deals that are global in nature and deliver polished executive leadership updates. Key responsibilities: • Lead cross-functional efforts to define customer-driven business requirements and partner closely with engineering teams in delivering phased, value-driven solutions., • Engage in idea generation, concept validation, business case development, and financial modeling and planning for new and enhanced products that drive measurable improvements in digital performance, • Manage the end-to-end studio process for product(s) in development, • Drive product innovation through discovery of high value use cases, defining compelling value propositions, and aligning offerings with customer and market demands., • Own the end-to-end product development lifecycle: from business case development and revenue modelling to launch and performance tracking., • Continually monitor the market landscape to get a view of competitive solutions and opportunities, as well as provide thought-leadership and market insights to support customers and guide product development, • Lead development of internal presentations, external thought leadership, training, sales materials and prepare and deliver executive-level presentations, clearly articulating strategy, performance, and product roadmap updates., • Ability to work in a matrix organization and influence various teams at the global and local level; key stakeholders include Finance, Market Development, Account Management, Customer Experience, Marketing, and other product teams, • Develop regional go-to-market strategies and lead execution to ensure maximum penetration of product and value delivered to customers. This includes aligning with regional teams and supporting customer-facing teams with go-to-market plans, material, pricing, and training. You will oversee pilots to propose and deliver new features/enhancements., • Create and maintain material in support of product development and management: business cases, market needs, product roadmaps, customer feedback, success metrics, marketing and sales material, guides, etc., • Identify, track and report regularly on performance metrics related to digital commerce transactions globally All about you: The candidate should demonstrate: • Passion for all things digital and intrinsic curiosity to understand new technology, • Entrepreneurial spirit and global mindset with a passion for learning and using data to solve large scale business problems, • Foundational background in product development and management, • Strong knowledge of acquiring and payments, including processing workflows, checkout flows, clearing, and settlement., • Strong analytical skills with a track record of translating data into compelling insights, market assessments and business cases, • Sound business judgment with established strategic/conceptual thinking and strategic planning skills to ideate, design, and deliver on solutions, • Excellent communication & influencing skills to work with internal and external stakeholders; ability to articulate problem statements, opportunity areas and complex data models, • Excellent project management and execution skills, with strong problem solving, highly analytical, quantitative communication and organizational skills. #LI-MF1 $170,000.00 - 273,000.00 USD Annual Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Small Business - US Small Business Core Product Optimization Overview: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Mastercard’s North America (NAM) Small Business Segment team is responsible for advancing Mastercard’s efforts to address the needs of small businesses. Employing a holistic, needs-based approach, we partner with banks, fintechs, and governments to equip small businesses in the U.S. and Canada with the carded and non-carded solutions that can help them thrive. The Director of U.S. Small Business Core Optimization will be responsible for the day-to-day of defending and growing our business. With significant expansion of our reach over the least several years, we are seeking a high-caliber leader with strong payments and card/core knowledge who can craft the frontlines of our business, collaborating with sales and account teams, customers, and cross-functional partners to win new deals, optimize card portfolios, and scale the launch of new card programs. • Are you a payments/card expert who is passionate about the concept of leveraging Mastercard solutions to help small businesses thrive?, • Do you have a strong understanding of Mastercard customer pain points?, • Serve as a subject matter expert and provide ongoing product support to key small business customer segments, including Nationals, Regionals, and Specialty, with a focus on U.S. Credit, Debit, and Prepaid., • Drive the launch of major small business card programs and serve as an embedded small business segment expert, overseeing program design and optimization, and represent these workstreams to senior leadership., • Work in close coordination with cross-functional teams to customize and integrate Mastercard solutions and services into these wins where possible., • In partnership with the Sales and Account teams and the Services arm of Mastercard, design and lead an always-on optimization strategy across all customer segments that creates top-of-wallet cardholder loyalty and delivers in-year Gross Dollar Volume (GDV) and revenue impact to meet optimization goals., • Partner within the NAM Small Business team and cross-functionally to evolve the core product line and deliver synergies across Commercial and New Payment Flows (CNPF)., • Oversee small business card economics – both strategy and technology – and conduct proactive analyses to drive strategic insights., • You have a sense of urgency and know how to navigate a matrixed organization to drive results., • You have a deep understanding of the payments ecosystem and extensive experience working on card programs and/or with issuers or fintechs; small business experience is a plus., • You have a track record of building strategies that drive business impact and optimization., • You are familiar with card economics and have experience working with data to conduct analyses and build business cases., • You excel working in cross-functional teams and are passionate about helping our customers better serve small businesses., • You are an excellent communicator with experience presenting to customers and senior executives., • You are a team player who embodies the Mastercard Way and enjoys working with more junior members of the team to drive mentorship and upskilling opportunities., • Bachelor’s degree required; Master’s degree is a plus. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, U.S. Small Business – Core Product Innovation and Acceptance Director, U.S. Small Business – Core Product Innovation and Acceptance Overview: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Mastercard’s North America (NAM) Small Business Segment team is responsible for advancing Mastercard’s efforts to address the needs of small businesses. Employing a holistic, needs-based approach, we partner with banks, fintechs, and governments to equip small businesses in the U.S. and Canada with the carded and non-carded solutions that can help them thrive. The Director of U.S. Small Business Growth will be responsible for designing and executing key strategic priorities for our business. This high-visibility role will be responsible for owning our acceptance strategy and merchant acquirer/processor optimization; scaling new payment tools within small business; and driving secular shift, i.e., converting small business transactions from check and cash to card. We are looking for a motivated, nimble leader who will deliver tangible business impact and help to craft the horizon of our fast-growing business. Are you a self-starter who can bridge strategy to execution and effectively influence others? Do you have broad knowledge of the payments and card landscape, including knowledge of the latest trends in acceptance and digital payments? Are you passionate about supporting small businesses? In this role you will: Own the end-to-end U.S. small business acceptance strategy, including acceptance partnership, narratives, and solutions with a focus on driving secular shift and increasing market share. Design and execute a proactive processors and acquirers strategy focused on addressing this segment’s unique needs and delivering Gross Dollar Value (GDV) / revenue for Mastercard. Partner closely with the sales and account teams to provide ongoing product support to processors and acquirers, address customer inquiries, and identify and scale strategic optimization initiatives. Partner closely across the SME team and with key cross-functional partners across the organization such as Commercial Product, Legal, Loyalty, Data and Services. Oversee the overall product line strategy for SME, with a specific focus on card and beyond card product differentiation across small business, mid-market, and large-market product tiers. Work with cross-functional partners to ensure that the small business segment is prioritized in new product development roadmaps and own the commercialization of those initiatives in the region. Identify and execute upon net new growth / innovation opportunities for small business – within Commercial and New Payment Flows (CNPF), Mastercard overall, or externally – and evaluate the strategic and financial impact of those opportunities. Represent your initiatives across Mastercard, including with senior executives, and bring them to market through strong influencing, analytical, and strategic skills. All about you: You have a sense of urgency and know how to navigate a matrixed organization to drive results. You are a data-driven, curious, strategic thinker with a passion for understanding complex topics and applying them to your business. You have a proven track record of designing and delivering end-to-end product strategies. You have extensive experience in the areas of card, payments innovation, or acceptance; small business, fintech, or processor / acquirer experience is a plus. You can build trust through strong relationships with both internal and external stakeholders, and you have a track record of delivering business impact through cross-functional collaboration. You are an excellent communicator with superb presentation skills. You are a team player who embodies the Mastercard Way. Bachelor’s degree required; Master’s degree is a plus. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Technical Product Management, B2B Acceptance About Mastercard At Mastercard, we power economies and empower people by enabling secure, simple, and smart payments. Through our Commercial Solutions, we deliver smarter payments and enable stronger business across a rapidly digitizing economy. Our Corporate Solutions Acceptance strategy is focused on scaling B2B card payments globally—helping issuers, acquirers, buyers, and suppliers connect seamlessly to unlock the full potential of commercial payments. About the Role We are seeking an experienced Product Manager to drive forward our B2B Acceptance capability within Mastercard Corporate Solutions Team. This critical pillar is focused on B2B commerce, designing and delivering solutions that enable suppliers and acquirers to process commercial card payments efficiently, reconcile transactions seamlessly, and reduce operational friction across complex B2B supplier lifecycle. This is a global role, working closely with Mastercard’s regional product and market teams to understand local requirements, align on priorities, and deliver solutions that scale across diverse markets. You will: • Define and deliver the vision and roadmap for B2B Acceptance capabilities across the supplier lifecycle., • Build tools and services that simplify supplier onboarding, enable straight-through processing, and support automated reconciliation for B2B transactions. Key Responsibilities • Contribute to the global product strategy and roadmap for B2B Acceptance, with a focus on solving B2B commercial payment challenges., • Define product requirements and partner with technology teams to deliver scalable, modular solutions for B2B Acceptance., • Collaborate with regional teams to capture market-specific needs, integrate insights, and ensure successful in-market deployment., • Engage with acquirers, suppliers, and ecosystem participants to gather feedback and validate product designs., • Track product performance against KPIs and iterate based on input from internal and external stakeholders., • Ensure solutions comply with Mastercard’s high standards for security, privacy, and regulatory requirements., • Monitor market trends and competitive offerings in B2B payments to drive continuous innovation and differentiation. About You • Proven experience as a Product Manager in payments, fintech, or enterprise SaaS., • Strong domain expertise in acquiring, B2B card payments, or AR/AP platforms (essential)., • Familiarity with the complexities of B2B payment flows, supplier onboarding, and reconciliation processes., • Experience delivering APIs, integrations, or reconciliation tools in complex global ecosystems., • Skilled at collaborating with regional teams in matrixed organizations to align global strategy with local execution., • Excellent stakeholder management skills, able to engage effectively with technical and non-technical audiences across markets., • Outcome-focused, with a strong sense of ownership and accountability. Why Join Us? This is your opportunity to shape the Integrated Payment & Reconciliation capabilities at the heart of Mastercard’s Commercial Acceptance strategy. You’ll work globally and regionally to design solutions that help acquirers and suppliers overcome complexity and scale B2B card payments worldwide. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $143,000 - $228,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Small Business Product and Partnerships Mastercard’s North America (NAM) Small Business segment team is responsible for advancing the company’s efforts to address the needs of small businesses through innovative and business-centric solutions, alleviating small business pain points while driving stickiness and utility for bank, merchant, and fintech customers. The NAM Small Business ‘core’ is comprised of credit, debit and prepaid card solutions. Within the core, debit and prepaid cards represent a significant share of the NAM small business card portfolio and a large opportunity for growth. We are searching for a Director of US Small Business Debit, Prepaid, and Partnerships to lead the implementation of Mastercard’s growth strategies in these areas. This fast-paced, high-profile leadership role will own these two products and lead the merchant partnerships pillar for the NAM Small Business core team. The position will be responsible for the day-to-day management of product operations for business debit and prepaid including the management of the value propositions on these cards (a selection of merchant-led and Mastercard-led benefits). With support from the team, he/she will oversee the negotiation, launch and ongoing management of merchant partnerships related to benefits on all core cards. The successful candidate will be a highly motivated, analytical, and independent thinker with a proven track record in product management, partnerships management, and cross-functional partnerships. • Are you passionate about the prospect of supporting small business owners through the right card solutions?, • Do you have a solid understanding of card payment products- including the network payments landscape (specifically pertaining to debit & prepaid) and the fundamentals of issuer economics in payments?, • Do you have experience negotiating and managing partnership deals? Do you have experience putting yourself in the small business’ shoes to create seamless customer experiences that work for them?, • Are you an out-of-the-box thinker with strong attention to detail who can execute autonomously? Role – Director, Product Management, US Small Business Debit, Prepaid and Partnerships: Product Management – Business Debit and Prepaid • Drive growth for US Small Business Debit and Prepaid through the development of a core product roadmap that delivers against the team’s targets, evolves the product line, and meets the needs of small businesses., • Own the day-to-day operations of debit and prepaid including the card value propositions, participate in business development efforts and in new product launches with Mastercard issuer, alternative distribution and fintech customers, • Partner with colleagues on NAM small business product team to articulate and execute the SMB narrative and forward-looking strategy for the products, including merchant benefit partnerships, • Leverage “Beyond Card” capabilities to develop compelling value to issuers and businesses that grow the small business book, • Track and analyze key Debit and Prepaid performance indicators (KPIs), including Gross Dollar Volume (GDV), revenue growth, and interchange trends. Merchant Benefit Partnerships • Oversee card benefit partnerships for small business credit, debit and prepaid with support from members of the team, • Lead merchant negotiations for prospective and renewing small business card benefits. Collaborate with cross functional stakeholders to take deals from concept to completion., • Oversee business case development and implementation of benefits or enhancements, • Maintain a pipeline of prospective merchant partners, • Stay abreast of competitive trends and relevant, fast-growing merchants that may be good partnership candidates, • Contribute to and execute Mastercard’s small business merchant benefit strategy for the short and longer term Job Specific Skills: • Expertise in U.S. Payments & Debit Ecosystem – Deep understanding of Single Message and Dual Message transaction flows, interchange structures, and regulatory impacts. Prepaid knowledge a strong plus., • Partnerships – Minimum 2 years experience in negotiating with third party partners including in contract negotiations for consumer-facing deals and ongoing relationship management, • Industry Experience – Minimum 5 years in product management, strategy, consulting, or a related field in the payments industry., • Analytical & Data Skills – Strong proficiency in Microsoft Excel (pivot tables, data modeling) and PowerPoint (storytelling, presentations)., • Regulatory & Compliance Knowledge – Familiarity with payment regulations, interchange pricing models, and issuer processing., • Small Business Passion – Enthusiasm for Mastercard’s focus on supporting the needs of small business owners., • Strategic Execution – Ability to interpret complex data, manage multiple projects, and drive business impact., • Collaboration & Communication – Strong interpersonal skills to work cross-functionally and influence stakeholders at all levels, both internal and external to Mastercard., • Adaptability & Ownership – Self-starter mindset, proactively solving challenges and driving results., • Bachelor’s degree required; MBA or Graduate degree preferred., • Location is flexible between Purchase, NY or New York City; limited travel may be required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Blockchain and Crypto The Mastercard Blockchain and Crypto team, part of Mastercard’s global Core Payments division, is focused on the rapidly evolving blockchain technology and stablecoins, related ecosystems and their impacts to consumers, merchants, and other market participants. The team leads the development, management, and commercialization of compliant crypto solutions with the goal of providing a wide range of payment products and value add services to our stakeholders and aligning closely with Mastercard’s multi-rail strategy and commitment to consumer choice. The Blockchain and Crypto team is looking for a Director, Product Management to support the execution of Mastercard’s crypto roadmap by consistently innovating and collaborating with multi-functional teams worldwide. The individual will drive the development of key products and solutions, including focusing on enabling stablecoins and its related uses cases on Mastercard’s network. The ideal candidate is passionate about the payments and the crypto space, has experience managing payment products and has working knowledge of B2B payments and card networks. Role In this product management role you will, • Work closely with customers, Mastercard global and regional teams and sales colleagues to engage in concept validation, business case development, financial modeling and planning for new products or enhancements, • Engage with treasury, franchise, legal, regulatory teams and external partners to build and launch capabilities and services for crypto transactions and settlement, • Partner with platform and engineering teams by providing a clear product vision, well-defined product roadmap and initiatives; define and prioritize product features, • Provide support to sales and customer facing teams with communication and training on product functionality and enhancements, • Provide support to other product and commercialization areas on the team as needed, • Ideally based in Purchase, New York or London. All about you • Strong interest in blockchain and crypto space, • Experience in the payments industry and ability to adapt new technologies to existing use cases; prior knowledge of payment networks and processing is a plus, • Knowledge of the card authorization, clearing and settlement process and systems is a plus, • Experience in product development and product management, including concept definition / validation, and business requirements definition, • Strong written and verbal communication skills; ability to communicate your vision and roadmap effectively to a wide variety of stakeholders, • Entrepreneurial attitude, self-starter, ability to work independently, • Strong analytical skills, problem solver with the ability to take thoughtful risks Total Base Pay Range 170,000.00 - 273,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management, B2B Acceptance About Mastercard At Mastercard, we power economies and empower people by enabling secure, simple, and smart payments. Through our Commercial Solutions, we deliver smarter payments and enable stronger business across a rapidly digitizing economy. Our Corporate Solutions Acceptance strategy is focused on scaling B2B card payments globally—helping issuers, acquirers, buyers, and suppliers connect seamlessly to unlock the full potential of commercial payments. About the Role We are seeking an experienced Product Manager to drive forward our B2B Acceptance capability within Mastercard Corporate Solutions Team. This critical pillar is focused on B2B commerce, designing and delivering solutions that enable suppliers and acquirers to process commercial card payments efficiently, reconcile transactions seamlessly, and reduce operational friction across complex B2B supplier lifecycle. This is a global role, working closely with Mastercard’s regional product and market teams to understand local requirements, align on priorities, and deliver solutions that scale across diverse markets. You will: • Define and deliver the vision and roadmap for B2B Acceptance capabilities across the supplier lifecycle., • Build tools and services that simplify supplier onboarding, enable straight-through processing, and support automated reconciliation for B2B transactions. Key Responsibilities • Contribute to the global product strategy and roadmap for B2B Acceptance, with a focus on solving B2B commercial payment challenges., • Define product requirements and partner with technology teams to deliver scalable, modular solutions for B2B Acceptance., • Collaborate with regional teams to capture market-specific needs, integrate insights, and ensure successful in-market deployment., • Engage with acquirers, suppliers, and ecosystem participants to gather feedback and validate product designs., • Track product performance against KPIs and iterate based on input from internal and external stakeholders., • Ensure solutions comply with Mastercard’s high standards for security, privacy, and regulatory requirements., • Monitor market trends and competitive offerings in B2B payments to drive continuous innovation and differentiation. About You • Proven experience as a Product Manager in payments, fintech, or enterprise SaaS., • Strong domain expertise in acquiring, B2B card payments, or AR/AP platforms (essential)., • Familiarity with the complexities of B2B payment flows, supplier onboarding, and reconciliation processes., • Experience delivering APIs, integrations, or reconciliation tools in complex global ecosystems., • Skilled at collaborating with regional teams in matrixed organizations to align global strategy with local execution., • Excellent stakeholder management skills, able to engage effectively with technical and non-technical audiences across markets., • Outcome-focused, with a strong sense of ownership and accountability. Why Join Us? This is your opportunity to shape the Integrated Payment & Reconciliation capabilities at the heart of Mastercard’s Commercial Acceptance strategy. You’ll work globally and regionally to design solutions that help acquirers and suppliers overcome complexity and scale B2B card payments worldwide. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $143,000 - $228,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Job Overview: Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships, • Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings, • Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets, • Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning, • Execute business plans which promote the value and profitability of MasterCard acceptance, • Enhance the development and design of product-marketing strategy from product decision through product life cycle, • Coordinate the execution of advertising, promotional, and sales programs to meet objectives Education:, • Bachelor’s degree in business or equivalent work experience Knowledge / Experience: • 5-8 years prior related work experience with at least two years of management experience desirable, • Extensive experience in new product development, • Must have strong business/market/financial analysis and project management skills Skills/ Abilities: • Ability to interact and coordinate effectively with internal and external business partners, • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard, • Self motivated with a proven track record of delivering success while operating within a team Work Conditions:, • Some travel required, • General office environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Assets & Crypto - Product Management Overview The world is shifting digital – and that shift is only accelerating. To bring solutions that help our financial institution, merchant and fintech partners navigate the ever-evolving digital payments landscape and new emerging technologies, we are seeking seasoned product manager. The Digital Assets – Product Manager will play a key role in North America Product organization with a focus on integrating Mastercard’s network and payment products with the digital assets and digital currencies space. The ideal candidate combines deep expertise in payments and product management with a strong grasp emerging trends in Digital Payments & Stablecoins. The individual will be a “go-to” contact for education, thought leadership, and regional product knowledge, and should understand the nuances of card networks, issuer, program managers, acquirer and merchant dynamics, be able to contextualize new trends within established payment frameworks. In this role, the Director of Product Management will: • Act as subject matter expert and represent the product portfolio in executive-level customer conversations, delivering clear, compelling narratives to stakeholders., • Lead go-to-market (GTM) and regional development of innovative digital asset and tokenized payment solutions that have strategic fit and value to Mastercard's customers and partners, including evaluation of the business value of solution concepts for Mastercard and its customers, • Manage cross-functional teams, and internal stakeholders ranging from regional and global product teams, franchise, legal, sales and account management to ensure seamless execution throughout the product lifecycle, from readiness to deployment., • Understand customer feedback and help translate that into actions that advance our products, go-to-market strategies and to inform ongoing enhancements and regional adaptations., • Follow technology trends and provide insight & analysis of implications to internal stakeholders and channel partners All About You • Strong expertise in payments, digital commerce, and card issuance with demonstrated understanding of Stablecoins, the ability to bridge emerging technologies with traditional payment systems., • Demonstrated understanding of blockchain infrastructure with immersion across the digital assets ecosystem, spanning emerging L1/L2 networks, self-custodial wallets, and novel decentralized applications., • Exceptional communication and presentation skills, with experience engaging senior executives and external partners., • Strong business acumen, with the ability to identify, capture and deliver business results, • Forward thinking, with ability to develop creative approaches to solve business situations, • Strong ability to act as a team player and create trust and relationships across the organization,, • Strong organizational agility and stakeholder management capabilities., • Experience in digital payments and/or management consultancy with ability to develop strategic points of view Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Overview The Director of Product Management for Cardholder Services (CHS) will lead a team of product managers focused on developing, scaling, and commercializing Mastercard’s optional benefit offerings across North America. This role is pivotal in driving strategic roadmap execution, optimizing product performance, and ensuring CHS offerings deliver differentiated value to issuers and cardholders. Key Responsibilities Strategic Roadmap & Product Leadership • Own and evolve the strategic roadmap for CHS benefits for North America including airport services (lounge, fast track etc.), concierge, global data roaming, and digital benefits presentment platforms, • Translate issuer feedback and consumer trends into actionable product strategies that drive customer engagement, and revenue acceleration., • Lead cross-functional planning to ensure alignment across product, program management, finance, and global teams, • Manage and mentor a team of product managers, fostering a culture of ownership, innovation, and accountability., • Partner with finance, billing functions, and program management to manage purchase orders, revenue tracking, and forecasting., • Drive process improvements in reporting, and vendor management to ensure scalable and efficient product operations., • Collaborate with regional and global teams to ensure CHS offerings are positioned effectively across the region, • Bachelor’s degree or higher in Business, Finance, or related field, • 8+ years in product management, with at least 3 years in a leadership role within financial services, prior people leadership experience is required, • Proven experience managing and scaling complex product portfolios and cross-functional teams., • Strong analytical, communication, and stakeholder management skills., • Familiarity with CHS domains such as travel & lifestyle benefits, and digital presentment platforms. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD Purchase, New York: $170,000 - $273,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management, Agentic Commerce Director, Product Management, Agentic Commerce Locations: New York City, San Francisco Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Mastercard Checkout Solutions team is looking for a Director, Product Management, Agentic Commerce to bring Mastercard’s flagship agentic commerce product, Mastercard Agent Pay, from concept to market and scale. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. Our team leads Mastercard's efforts to build and scale digital payment products that enable commerce across devices, contexts, and geographies. We work with the biggest names in tech, ecommerce and financial services to leverage Mastercard's technological capabilities to solve partner business problems, create new propositions, and ensure seamless, secure and inclusive payments. Role The Director, Product Management, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI. This individual will drive components of Mastercard’s agentic commerce product suite from concept to market launch and scale across global markets. Success in this endeavor will mean delivering a familiar and accessible consumer payment experience using a combination of Mastercard's technology platforms, driving adoption of secure digital payments to new contexts, interfaces, and market segments. • Act as the business owner for a key pillar of Mastercard’s flagship agentic commerce product and lead its journey to market. Collaborate with internal stakeholders, building a coalition to progress the product through the first phases of its lifecycle with a vision and objective of rapidly achieving scale. Interface regularly with external customers and stakeholders, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers, to ensure challenges and opportunities are fully understood and captured., • Help to develop and refine product value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions with different consumer-level considerations. Build enthusiasm around this value proposition among key stakeholders and work with the communications & sales teams to create corresponding sales and training materials., • Lead the commercial strategy for the product, including pricing at the global and regional level, ongoing P&L, and long-term revenue projections., • Define and execute the strategy for development, pilot, go-to-market, and scaling of the product. Act as the central, global point of contact for strategic coordination among your counterparts in each target region. Provide direct support as each of these teams drives product adoption among customers in their market. Build and maintain a global customer pipeline and support regional delivery teams to onboard customers., • Plan & track product performance and develop product enhancements to address emerging customer requirements or scale customer adoption., • High level of fluency in AI, including deep technology foundations and thorough industry awareness. The ideal candidate for this position will have personal experience and a network in the industry, as well as the ability to build and deploy an agent., • Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets., • Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants., • Comfortable rapidly absorbing large volumes of complex business and technical knowledge. You seek out daunting intellectual challenges as a pastime., • Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems., • Comfortable communicating strategy, project status, and complex ideas to executive leadership., • Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes., • Bachelor's degree required., • Strong written and verbal communication skills. #LI-MF1 Total Base Pay Range 178,000.00 - 284,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD San Francisco, California: $178,000 - $284,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Innovation / New Product Development Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Mastercard Foundry is the innovation engine of Mastercard and a hub for new product development. We do this by driving product innovation in emerging technologies and interfaces while focusing on developing a point of view to enhance existing solutions and new use-cases. We also focus on building revenue generating ecosystems and flywheels that can be standalone in adjacent segments and markets. Examples of focus areas include Consumer value propositions, Digital payments, Tokenization / Privacy enhancing technologies, Payment Acceptance and Processing, and applications of Artificial Intelligence. Within Foundry, the Manager, will be a critical driver of new product development, including identification, execution, and in-market delivery of new Digital products and solutions. The responsibilities will include execution of near-term opportunities that drive significant in year revenue and strategic differentiation for Mastercard, as well as scoping, identification, in-market testing of longer-term product concepts and solutions. Role: • Uncover new trends and identify relevant opportunities in the future of payments., • Present findings that translate complex concepts into simple, compelling narratives., • Experiment quickly with proposed solutions via development of prototypes and proofs-of-concept., • Develop go-to-market plan to deploy pilots and commercial solutions in market, in partnership with regional leads and sponsoring business units., • Coordinate strategic, tactical efforts, and planning to facilitate execution and deployment of key priorities globally, partnering with cross-functional teams., • Drive thought leadership and the learning agenda across key opportunity spaces and emerging technologies (e.g., Social Commerce, Generative AI)., • Build analytics and business cases to prove commercial value of products launched., • Partner with cross-functional teams (e.g., Technology, Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc.) to develop concepts and navigate the product development lifecycle, from early-stage concept ideation through commercialization., • Analyze and translate information into actionable insights and recommendations to drive business strategy and innovation., • Manage assigned initiatives and compile updates to share progress with executive leadership., • Mentor and provide guidance to junior team members. All about you: • Passion for innovation and emerging technology, • Strong problem solving, research, analytical and quantitative skills, with the ability to build business cases that articulate commercial value, • Experience in product management, fast prototyping and design thinking, • Experience in the evolution of digital payments, including key trends market, competitive and regulatory trends, • Excellent project management and organizational skills, • Strong track record of driving tangible business results, • Excellent presentation and communication skills, both drafting and presenting, oral and written, • Prior consulting, banking or emerging payments experience a plus, • Abide by Mastercard’s security policies and practices;, • Ensure the confidentiality and integrity of the information being accessed;, • Report any suspected information security violation or breach, and, • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $143,000 - $228,000 USD Purchase, New York: $137,000 - $219,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Development Overview: Mastercard’s North America (NAM) Small Business segment team is responsible for advancing the company’s efforts to address the needs of small businesses through innovative and business-centric solutions, alleviating small business pain points while driving stickiness and utility for bank, merchant, and fintech customers. The NAM Small Business ‘core products’ are comprised of credit, debit and prepaid card solutions. We are seeking a Senior Specialist, Small Business Partnerships sitting within the NAM Small Business Core team to be responsible for supporting and driving the delivery of the partnership strategy for merchant card benefits and will support benefit innovation and implementation overall on the core. Merchant benefits are critical to the way small business cardholders engage with their cards, their bank, and our brand. The candidate will support the negotiation and management of strategic partner relationships, working alongside the Director of Core & Partnerships and the head of Core Management & Partnerships. They will be responsible for leading the Easy Savings small business offers program within the U.S and helping to drive customer enrollment as well as the acquisition of new merchant offers. They will also support the overall core product strategy as it evolves to continue to meet the needs of businesses. Role and Responsibilities: Manage relationships with merchant partners on our U.S. small business card propositions and oversee key initiatives including benefit UX development and implementation, performance reporting to issuers and leadership, contract amendments, optimization, and more. Support the identification, negotiation, and launch of net new merchant benefits in the core product line. Work with the small business data analyst and Core Product team leads to develop business cases, manage budgets, and gain approvals for new merchant deals. Lead go-to-market efforts with the merchant partners and Mastercard product marketing teams to develop and disseminate marketing materials related to benefit launches and sunsets – including issuer bulletin announcements, B2B2C marketing materials, sales materials, press releases and more. Serve as the main point of contact in the U.S. for the Easy Savings offers program; support new customer enrollment and merchant offers, and partner with Global to define the program roadmap in the region. Serve as a subject matter expert on the core product line and support customer efforts to promote and optimize card benefits. Support the core product team on furtherance of forward looking strategies to grow the business and market share Represent the business narrative and card value propositions to issuing and fintech customers to drive customer promotion of and cardholder engagement in small business core benefits. Work with the team to identify, scope, size, and implement innovative card benefits that alleviate business pain points and drive card engagement All About You: You are passionate about small businesses and are deeply engrained in the card, payments and issuer landscape. You have a solid understanding of network dynamics. You are a team player who thrives in a fast-paced environment, and who can work both independently at times in addition to across large cross-functional teams. You are an excellent written and verbal communicator with superb analytical skills; you are comfortable synthesizing complex information and presenting to senior audiences. You have experience managing partners or external clients, supporting contract negotiations, and building business cases. You have experience navigating data platforms and are comfortable gleaning insights from raw data to build a strategy or narrative. You have strong organizational and project management skills, with the ability to execute against a vision while balancing priorities. You are adept at mobilizing support and soliciting input from cross-functional partners to bridge strategy into execution. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $119,000 - $190,000 USD Purchase, New York: $114,000 - $182,000 USD

Overview Provides direct psychosocial services to mentally ill individuals in the community who are experiencing, or are at risk of, an acute psychological crisis or are in need of mental health treatment. Provides assessment, linkage, coordinates with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of VNS Health. Assists in the overall administrative and clinical functioning of the program. Works under general direction. Licenses and Certifications: Valid driver's license required Current registration to practice as a Licensed Social Worker in New York State preferred Education: Master's Degree in Social work, or other Human Services-related field required Work Experience: Minimum three years experience as an MSW working with patients in a mental health setting required Pay Range USD $70,200.00 - USD $87,700.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

GenAI Solution Architect, Senior Consulting Manager About the role As a GenAI Solution Architect you will make an impact by translating early-stage innovation ideas into structured, scalable solution proposals that align with enterprise architecture and governance standards. You will be collaborating with cross-functional business and technical stakeholders to assess feasibility, define high-impact GenAI use cases, and drive proposal development with clarity and velocity. In this role, you will: • Translate Innovation into Execution – Convert GenAI innovation concepts into structured solution proposals and development plans that align with enterprise architecture and governance frameworks., • Provide Architectural Leadership – Deliver hands-on solutioning and architectural guidance across GenAI use cases, ensuring feasibility, scalability, and measurable business impact., • Collaborate Cross-Functionally – Partner with business and technical stakeholders to drive alignment, clarity, and momentum throughout the innovation lifecycle., • Demonstrate AI Breadth & Depth – Apply deep knowledge of AI/ML concepts, including supervised learning, transformers, embeddings, and GenAI orchestration frameworks., • Apply Strategic Contextualization – Frame GenAI capabilities within broader business strategy and innovation governance, incorporating responsible AI principles, model evaluation, and RAG architectures. Work model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. What you must have to be considered: • Proven experience architecting and deploying GenAI solutions in enterprise environments., • Deep understanding of AI/ML concepts including transformers, embeddings, supervised learning, and model evaluation., • Hands-on experience with GenAI tooling, orchestration frameworks, and deployment patterns., • Familiarity with prompt engineering, RAG architectures, and responsible AI governance., • Strong communication and collaboration skills to work across business and technical teams. These will help you succeed: • Experience in innovation or enterprise architecture roles., • Ability to contextualize technical solutions within broader business strategies., • Demonstrated success in driving innovation from ideation to execution., • Familiarity with cloud platforms (e.g., Azure, AWS, GCP) and MLOps practices., • Passion for emerging technologies and continuous learning. We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter—help us see how you are the right person for this role. Cognizant will only consider applicants for this position who are legally authorized to work in the Unites States without requiring employer sponsorship, now or at any time in the future. Salary and Other Compensation: The annual salary for this position is between $98,853- $158,500 depending on experience and other qualification of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/Vision/Life Insurance, • Paid holidays plus Paid Time Off., • 401(k) plan and contributions., • Long-term/Short-term Disability., • Paid Parental Leave., • Employee Stock Purchase Plan.

Overview Provides care management through a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet member's health needs through communication and available resources, while promoting quality cost-effective outcomes. Maintains members in the most independent living situation possible; ensures consistent care along entire health care continuum by assessing and closely monitoring members' needs and status. Provides care management services and authorizes/ coordinates services within a capitated managed care system. Communicates and collaborates with primary care practitioners, interdisciplinary team and family members. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Assesses, plans and provides intensive and continuous care management across acute, home, and long-term care settings. Develops and negotiates care plans with members, families and physicians., • Assesses a person’s living condition/situation, cultural influences, and functioning to identify the individual’s needs; develops a comprehensive care plan that addresses those needs., • Assesses an enrollee’s eligibility for Program services based on his or her health, medical, financial, legal and psychosocial status, initially and on an ongoing basis., • Plans specific objectives, goals and actions designed to meet the member’s needs as identified in the assessment process that are action-oriented, time-specific and cost effective., • Implements specific care management activities and or interventions that lead to accomplishing the goals set forth in the plan of care., • Coordinates, facilitates and arranges for long term care services in the home and community-based sites, such as adult day care, nursing homes, rehab facilities, etc. Arranges for on-going nursing care, service authorization and periodic assessment., • Collaborates and negotiates with interdisciplinary teams, health care providers, family members, and third party payors, as applicable, across all health settings to ensure optimum delivery and coordination of services to members., • Monitors care management activities, services, and members’ responses to interventions, to determine the effectiveness of the plan of care and the utilization of services., • Evaluates the effectiveness of the plan of care in reaching desired outcomes and goals; makes modifications or changes in the plan of care as needed., • Identifies trends and needs of groups in the community and plans interventions based on these identified needs., • Provides care management services across sites and collaborates with appropriate facility discharge planner and/or HCC when members are transitioned between settings., • Manages expenditures to ensure effective use of covered services within a capitated rate. Fiscally responsible in providing services based on members’ needs., • Provides social work services in accordance with NASW code of ethics, VNS Health policies, practices, and procedures., • Participates in outreach activities to promote knowledge of the Program and its services and to coordinate Program activities with outside community agencies and health care providers (e.g., community health screening, In Services)., • Participates in the development of programs to meet the specialized needs of this selected patient population., • Documents services in accordance with Health Plans Community Care standards and Managed Long Term Care (MLTC) and Licensed Home Care Services Agency (LHCSA) regulations. Licenses and Certifications: • License and current registration to practice as a Licensed Social Worker in New York State preferred Education: • Master's Degree in Social Work required, • Case Management Certification preferred Work Experience: • Minimum of three years of Social Work experience required, • Minimum of two years in a case management and/or community based environment preferred, • Bilingual skills may be required, as determined by operational needs. USD $70,200.00 - USD $87,700.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers. Position Overview Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. The nurse Care Manager (CM) is responsible for reviewing, and approving Plans of Care, CANS-NY assessments, and UM review for HCBS services. The CM is also responsible for care management for medically fragile children and supporting the coordination of services related to inpatient, homecare, specialty medications, and DME according to UM requirements set forth by the “office of Health Insurance Programs Principles for Medically Fragile Children. The CM works with Health Home Coordinators, community providers, and LDSS/VCFA to ensure proper access, level of care, level of need and continuation of care for Medically Fragile and Care at Home children. 9:00 A.M – 5:00 P.M • Coordinates with Health Home Coordinators and LDSS/VFCA Care Managers to ensure that patient comprehensive treatment needs are met., • Coordinates member’s service needs with community agencies., • Provide education and coaching to members’ family., • Conducts follow up quarterly assessment calls to Health Home Coordinators., • Provide clinical guidance and support to assist members with achieving their goals., • Have extensive knowledge of community resources/services., • Prepares for and participates in all clinical rounds., • Interacts with physicians and other members of the Providers’ Clinical Teams for discharge planning and required DME., • Coordinates with UM team to determine appropriate level of care., • Consults with Clinical Peer Reviewers when requests for services do not meet medical necessity criteria., • Interacts with Clinical Peer Reviewers to discuss clinical/authorization questions, alternative treatment options and concerns regarding specific cases., • Provides information to members’ families, Health Home coordinators, LDSS/VFCA, clinical and HCBS providers regarding medical benefits., • Provides telephone triage and crisis intervention to callers and, when necessary, assists with ensuring members have access to local services and resources., • Recognizes quality of care issues and reports them appropriately through internal and external processes., • Perform other duties as assigned by Medical Director for Medically Fragile Children, Senior Director of Children’s Special Services, and the Director of Children’s, • A minimum of a bachelor’s degree, • A minimum of two years’ clinical experience in an acute care setting, • Experience using InterQual Guidelines required., • Clinical skills and subject matter knowledge., • Must be able to learn and master UM/CM MetroPlusHealth systems and procedures., • Customer Service, • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers. Position Overview Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. The nurse Care Manager (CM) is responsible for reviewing, and approving Plans of Care, CANS-NY assessments, and UM review for HCBS services. The CM is also responsible for care management for medically fragile children and supporting the coordination of services related to inpatient, homecare, specialty medications, and DME according to UM requirements set forth by the “office of Health Insurance Programs Principles for Medically Fragile Children. The CM works with Health Home Coordinators, community providers, and LDSS/VCFA to ensure proper access, level of care, level of need and continuation of care for Medically Fragile and Care at Home children. 9:00 A.M – 5:00 P.M • Coordinates with Health Home Coordinators and LDSS/VFCA Care Managers to ensure that patient comprehensive treatment needs are met., • Coordinates member’s service needs with community agencies., • Provide education and coaching to members’ family., • Conducts follow up quarterly assessment calls to Health Home Coordinators., • Provide clinical guidance and support to assist members with achieving their goals., • Have extensive knowledge of community resources/services., • Prepares for and participates in all clinical rounds., • Interacts with physicians and other members of the Providers’ Clinical Teams for discharge planning and required DME., • Coordinates with UM team to determine appropriate level of care., • Consults with Clinical Peer Reviewers when requests for services do not meet medical necessity criteria., • Interacts with Clinical Peer Reviewers to discuss clinical/authorization questions, alternative treatment options and concerns regarding specific cases., • Provides information to members’ families, Health Home coordinators, LDSS/VFCA, clinical and HCBS providers regarding medical benefits., • Provides telephone triage and crisis intervention to callers and, when necessary, assists with ensuring members have access to local services and resources., • Recognizes quality of care issues and reports them appropriately through internal and external processes., • Perform other duties as assigned by Medical Director for Medically Fragile Children, Senior Director of Children’s Special Services, and the Director of Children’s, • A minimum of a bachelor’s degree, • A minimum of two years’ clinical experience in an acute care setting, • Experience using InterQual Guidelines required., • Clinical skills and subject matter knowledge., • Must be able to learn and master UM/CM MetroPlusHealth systems and procedures., • Customer Service, • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers. Position Overview Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. The nurse Care Manager (CM) is responsible for reviewing, and approving Plans of Care, CANS-NY assessments, and UM review for HCBS services. The CM is also responsible for care management for medically fragile children and supporting the coordination of services related to inpatient, homecare, specialty medications, and DME according to UM requirements set forth by the “office of Health Insurance Programs Principles for Medically Fragile Children. The CM works with Health Home Coordinators, community providers, and LDSS/VCFA to ensure proper access, level of care, level of need and continuation of care for Medically Fragile and Care at Home children. 9:00 A.M – 5:00 P.M • Coordinates with Health Home Coordinators and LDSS/VFCA Care Managers to ensure that patient comprehensive treatment needs are met., • Coordinates member’s service needs with community agencies., • Provide education and coaching to members’ family., • Conducts follow up quarterly assessment calls to Health Home Coordinators., • Provide clinical guidance and support to assist members with achieving their goals., • Have extensive knowledge of community resources/services., • Prepares for and participates in all clinical rounds., • Interacts with physicians and other members of the Providers’ Clinical Teams for discharge planning and required DME., • Coordinates with UM team to determine appropriate level of care., • Consults with Clinical Peer Reviewers when requests for services do not meet medical necessity criteria., • Interacts with Clinical Peer Reviewers to discuss clinical/authorization questions, alternative treatment options and concerns regarding specific cases., • Provides information to members’ families, Health Home coordinators, LDSS/VFCA, clinical and HCBS providers regarding medical benefits., • Provides telephone triage and crisis intervention to callers and, when necessary, assists with ensuring members have access to local services and resources., • Recognizes quality of care issues and reports them appropriately through internal and external processes., • Perform other duties as assigned by Medical Director for Medically Fragile Children, Senior Director of Children’s Special Services, and the Director of Children’s, • A minimum of a bachelor’s degree, • A minimum of two years’ clinical experience in an acute care setting, • Experience using InterQual Guidelines required., • Clinical skills and subject matter knowledge., • Must be able to learn and master UM/CM MetroPlusHealth systems and procedures., • Customer Service, • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers. Position Overview Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. The nurse Care Manager (CM) is responsible for reviewing, and approving Plans of Care, CANS-NY assessments, and UM review for HCBS services. The CM is also responsible for care management for medically fragile children and supporting the coordination of services related to inpatient, homecare, specialty medications, and DME according to UM requirements set forth by the “office of Health Insurance Programs Principles for Medically Fragile Children. The CM works with Health Home Coordinators, community providers, and LDSS/VCFA to ensure proper access, level of care, level of need and continuation of care for Medically Fragile and Care at Home children. 9:00 A.M – 5:00 P.M • Coordinates with Health Home Coordinators and LDSS/VFCA Care Managers to ensure that patient comprehensive treatment needs are met., • Coordinates member’s service needs with community agencies., • Provide education and coaching to members’ family., • Conducts follow up quarterly assessment calls to Health Home Coordinators., • Provide clinical guidance and support to assist members with achieving their goals., • Have extensive knowledge of community resources/services., • Prepares for and participates in all clinical rounds., • Interacts with physicians and other members of the Providers’ Clinical Teams for discharge planning and required DME., • Coordinates with UM team to determine appropriate level of care., • Consults with Clinical Peer Reviewers when requests for services do not meet medical necessity criteria., • Interacts with Clinical Peer Reviewers to discuss clinical/authorization questions, alternative treatment options and concerns regarding specific cases., • Provides information to members’ families, Health Home coordinators, LDSS/VFCA, clinical and HCBS providers regarding medical benefits., • Provides telephone triage and crisis intervention to callers and, when necessary, assists with ensuring members have access to local services and resources., • Recognizes quality of care issues and reports them appropriately through internal and external processes., • Perform other duties as assigned by Medical Director for Medically Fragile Children, Senior Director of Children’s Special Services, and the Director of Children’s, • A minimum of a bachelor’s degree, • A minimum of two years’ clinical experience in an acute care setting, • Experience using InterQual Guidelines required., • Clinical skills and subject matter knowledge., • Must be able to learn and master UM/CM MetroPlusHealth systems and procedures., • Customer Service, • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. Position Overview The Director of State Product Compliance, reporting to the Vice President of Compliance, plays an integral role in the oversight and management of product regulatory compliance activities, for State products offered by MetroPlusHealth including Medicaid, HIV SNP, HARP, CHP, EP, QHP, and Large Group. Overseeing a team of regulatory compliance specialists, this role is responsible for monitoring all related regulatory guidance and implementations for compliance, supporting the organization with corrective actions and regulatory disclosures, contributing to the annual compliance risk analysis and work plan. 9:00 A.M – 5:00 P.M • Oversees a team of regulatory compliance specialists for State products offered by MetroPlusHealth., • Contributes to the annual Plan risk assessment, collaborating with the various Compliance teams, to assist the enterprise in identifying areas with potential compliance issues., • Supports the completion and presentation of the Annual Compliance Work Plan and oversees completion of auditing and monitoring projects assigned to the State Product Compliance Department., • Developing, implementing and revising policies and procedures for the Product Compliance Department., • Responsible for the day-to-day operations of the State Product Compliance Department., • Preparing and updating materials for compliance committees including the Vendor Delegation Oversight Subcommittee, Compliance Committee, and Audit and Compliance Committee of the Board of Directors., • Provide implementation oversight by ensuring regulatory requirements have been effectively implemented by the internal and external business areas for Medicaid, HIV SNP, HARP, CHP, EP, QHP, and Large Group., • Ensures open lines of communication, both internally and externally, so any reports of potential noncompliance are received and investigated., • Assisting in the identification and resolution of noncompliance issues. Upon identification, will provide support to business areas in conducting a root cause analysis and corrective actions, including guidance on methodology, identification of relevant regulatory requirements and any regulatory compliance context, and Compliance review. If self-disclosure is required, will compile and prepare necessary information., • Assist business areas in creating and updating monitoring metrics to assess continued compliance with regulatory requirements., • Serves as a voting member of the Delegation Oversight Subcommittee; providing Compliance advisement and ensuring all delegate related non-compliance issues/trends are reported. Participates in auditing and monitoring functions of downstream entities., • Other duties as assigned or requested., • Bachelor's Degree required, Masters in Health Care or JD preferred., • 5-8 years of experience in managed care operations, health care administration or quality improvement with direct oversight and leadership experience in auditing, delegation oversight, regulatory requirements specifically NYS DOH., • Proven leadership as evidenced by 3-5 years of experience in leading and directing teams with divergent experience and goals from different departments, including managing multiple projects with various priorities and deadlines., • Integrity and Trust, • Customer Focus, • Functional/Technical skills, • Outstanding interpersonal and human relations skills; ability to organize and lead work teams, establish and maintain strong positive working relationships., • Strong problem solving, analytical, negotiating, and independent decision-making skills paired with strong attention to detail., • Ability to make independent decisions with Plan department leaders, external vendors, regulators, and accreditation bodies., • Exceptional and creative troubleshooting skills with a keen ability to expediently analyze situations and implement process improvements and effective solutions., • Proficient in understanding and speaking the English language, with strong written communication verbal in person and telephonically and presentation skills., • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs #LI-remote #MHP50

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers. Position Overview Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. The nurse Care Manager (CM) is responsible for reviewing, and approving Plans of Care, CANS-NY assessments, and UM review for HCBS services. The CM is also responsible for care management for medically fragile children and supporting the coordination of services related to inpatient, homecare, specialty medications, and DME according to UM requirements set forth by the “office of Health Insurance Programs Principles for Medically Fragile Children. The CM works with Health Home Coordinators, community providers, and LDSS/VCFA to ensure proper access, level of care, level of need and continuation of care for Medically Fragile and Care at Home children. 9:00 A.M – 5:00 P.M • Coordinates with Health Home Coordinators and LDSS/VFCA Care Managers to ensure that patient comprehensive treatment needs are met., • Coordinates member’s service needs with community agencies., • Provide education and coaching to members’ family., • Conducts follow up quarterly assessment calls to Health Home Coordinators., • Provide clinical guidance and support to assist members with achieving their goals., • Have extensive knowledge of community resources/services., • Prepares for and participates in all clinical rounds., • Interacts with physicians and other members of the Providers’ Clinical Teams for discharge planning and required DME., • Coordinates with UM team to determine appropriate level of care., • Consults with Clinical Peer Reviewers when requests for services do not meet medical necessity criteria., • Interacts with Clinical Peer Reviewers to discuss clinical/authorization questions, alternative treatment options and concerns regarding specific cases., • Provides information to members’ families, Health Home coordinators, LDSS/VFCA, clinical and HCBS providers regarding medical benefits., • Provides telephone triage and crisis intervention to callers and, when necessary, assists with ensuring members have access to local services and resources., • Recognizes quality of care issues and reports them appropriately through internal and external processes., • Perform other duties as assigned by Medical Director for Medically Fragile Children, Senior Director of Children’s Special Services, and the Director of Children’s, • A minimum of a bachelor’s degree, • A minimum of two years’ clinical experience in an acute care setting, • Experience using InterQual Guidelines required., • Clinical skills and subject matter knowledge., • Must be able to learn and master UM/CM MetroPlusHealth systems and procedures., • Customer Service, • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. Position Overview The Senior Director of IT Core Systems is responsible for evaluating operational processes and procedures for process improvement of MetroPlusHealth Core Applications. This position will work with our application vendors as well as Claims Operations, Utilization Management, Network Management, and other operational areas to optimize the use of core systems supported by IT. 9:00 A.M – 5:00 P.M • Oversee development and implementation of short/long term business objectives, • Direct and support initiatives to focus on projects with plan wide benefit in accordance with corporate budgetary objectives, • Ensure continuous delivery of IT services through oversight of service level agreements and monitoring of IT systems vendor performance, • Oversee functions performed by delegated vendor as it relates to benefit configuration, claims processing, provider setup and account payable system, • Manage activities and communications between key business stakeholders and Core System Vendor for implementation of new systems and optimization of current systems, • Develop and oversee SDLC methodology, including business requirements creation and sign off, Quality Assurance, User Acceptance Testing, Production and Postproduction activities, • Address operational matters by working with business units to identify system solution to operational issues, • Participate and advise in new business/operational initiatives, • Provider guidance on current and future system capabilities, • Collaborate with operational areas and the system vendor to create system enhancement road map, • Identify areas of operational improvement, promote strategic relationships with business areas, vendor, governmental and partner organizations, • Work with claims editing vendors, Claims Operations, Utilization Management, and Network Management to set up system edits to increase medical cost savings, • Facilitate improvement of the payment transaction process by interacting with providers and finance team, • Manage project implementation of upgrades and new products as it relates to Core Systems, • Manage production processes, regulatory reports submission and provider directory activities, • Bachelor’s Degree from an accredited college or university in Information Systems, Computer Science, Healthcare IT or related field, • A minimum of 10 years’ systems/operations management-related experience, • Healthcare IT experience required, • Integrity and Trust, • Customer Focus, • Functional/Technical skills, • Written/Oral communication #LI-Hybrid #MPH50 NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. Position Overview: The Assessment Nurse may be the first person that the potential member/member and family meet from the MLTCP programs. The Assessment Nurse conducts the UAS assessment to determine the level of care needed to support applicants/members in their own homes. The Assessment Nurse also completes the UAS assessment tool on members already enrolled in the MLTC programs upon program enrollment, semi-annually and when there is a significant change in condition. 9:00AM-5:00PM • Meets with applicant, family, and caregiver in person to determine if MLTC program applicants meet the clinical qualifications for enrollment. (i.e., UAS score 5 or greater, needing 120 days of care, safe in-home environment)., • Meets with member, family, and caregiver in person to conduct the UAS tool for MLTC program enrollees or prospective enrollees., • Documents outreach attempts in care management data system.(i.e. Bookings platform), • Conducts a minimum of 13 UAS assessments on a weekly basis which may include initials, significant change in condition, return assessments and/or semi-annual/re- assessments; at least 60% of them should be in-person., • Extracts information from the member as well as from other sources such as DCMS and other quality reports as needed to complete the UAS., • Conducts “pop-up/drive-by” visits for members/applicants who are unable to reach via phone or family member; these visits are scheduled around the expected minimum UAS assessment per week and will not change the completion rate expectations., • Completes the Task Based Tool from the Lenavi, and after clinical review the Assessment Nurse shares potential hours and services with applicant and family., • Discusses other options for applicants that do not meet the clinical qualifications for the MLTCP., • Reviews handbook and enrollment documents with applicants who meet the criteria for enrollment in the MLTCP. ARNS will obtain electronic signatures for all new enrollment visits they conduct. And will respond to questions and obtain wet or electronic signature on all necessary documents., • Reviews findings of assessments with Team Lead after interview with applicant and family member., • Conducts reassessments in-person of member pursuant to schedule and in cases when Care Manager request re-assessment due to change in condition of the member., • Participates in MetroPlusHealth quality management activities related to MLTC as needed., • Provides information to the MLTC management teams, • Performs other tasks assigned by the MLTC management teams, • Bachelor’s Degree required, • A minimum of two (2) to three (3) years clinical experience in Certified Home Health Agency (CHHA), Lombardi program and MLTC experience., • Licensure and/or Certification Required:, • Registered Nurse, Currently New York State license., • Integrity and Trust, • Customer Service Focus, • Basic working knowledge of computer systems., • Excellent communications, written and analytical skills

Senior Vice president, POM Product Management At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Vice President, Product Owner to join our Loans Enablement team. This role is located in New York, NY In this role, you’ll make an impact in the following ways: • Product Ownership of a loan product, including product strategy, annual roadmaps, and quarterly initiatives, • Contributes to the platform’s strategic objectives and key results through the use of product-specific data, metrics, and goals, • Collaborate with cross-functional teams in operations and client teams to translate the business needs into epics and stories, • Responsible for prioritization of the work based on business value, using estimated new revenue, operational KPI and KRIs, and other metrics, • Provide day-to-day direction to guide the pod for clarification of story details and acceptance criteria, • Knows when to escalate to managers. Able to identify and triage issues with specific features, but understand how multiple features are interrelated and catch more complex problems., • Customer Insights: Effectively defines proper measurement and instrumentation for a product to analyze results post-release/launch., • Assesses the quality of existing UX to make recommendations on how to improve user experience, • Ability to create wireframes independently and in coordination with the design team, • Signoff on stories through active participation in validation and Sprint Reviews, • Facilitates handoff of stories requiring operational readiness, training, or adoption, continuing to track metrics to drive future stories, • Fosters agile ways of working, DevOps, and automated testing. To be successful in this role, we’re seeking the following:, • Experience in the syndicated loan market, private wealth loans, administrative agent, or other loan-type asset classes, or money movement, reconciliations, trading., • Ability to break down highly complex loan initiatives into small epics and stories that deliver incremental business value, • Effective collaboration skills. Ability to influence, make hard decisions, and problem solve., • Passion for changing the status quo, driving out of the box thinking., • Ability to adapt and lead through change., • Bachelor’s degree in accounting, finance, computer science engineering or related discipline, or equivalent work experience required. Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $102,000 and $230,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Amsterdam Nursing Home is hiring a Director of Social Work in Manhattan, NY. DUTIES: • Directs, establishes & plans the overall policies/goals for the Social Services Dept, • Responsible for assessments, care planning & helping residents adjust, • Supervision of Department Staff, • Discharge Planning at start of admission, • Occasional Community Outreach, • Familiar with a variety of concepts, practices & procedures, • A wide degree of creativity and latitude is expected, • 2+ years of Management Experience in LTC settings, • LSW – MSW, • Knowledge of applicable State & Federal guidelines, • Exceptional interpersonal & leadership skills About us: With Columbia University and the Cathedral of St. John the Divine among its neighbors, Amsterdam House is located on Amsterdam Avenue at 112 street in New York City. The essence of Amsterdam includes a unique combination of old-world charm, comfortable surroundings, and a state of the art clinical care. Our longstanding tradition of caring is carried out by an exceptional staff who are dedicated to the healing arts, providing each resident with the opportunity to thrive and achieve maximum comfort. Our reputation tells the story of our success. Having consistently earned a 5-star rating from CMS, we are proud to be ranked among the best nursing homes by the US News and World Report. CentersHealthCare.com/careers Equal Opportunity Employer –M/F/D/V

Zurich is seeking an experienced Executive Underwriter OR AVP, Underwriting Director- National Accounts Excess Casualty. We are looking for talented professionals to join our Atlanta, New York, or Chicago offices. While this position will be based out of Zurich office location, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week. As an Executive Underwriter OR AVP, Underwriting Director- National Accounts Excess Casualty you will have the opportunity to grow and develop your career as a member of seasoned and dynamic team. You will be underwriting National Account new and renewal business, under limited direction, utilizing The Zurich Way of Underwriting Framework within delegated authority levels on highly complex accounts. We focus strongly on our customers and are seeking someone with the ability to develop exceptional relationships and a strong market facing presence. Experience with National Account excess casualty and umbrella lines is preferred. This role filled at either the Executive Underwriter OR AVP, Underwriting Director- National Accounts Excess Casualty level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Our National Account Excess Casualty Underwriter is responsible for: • Proactively seeking renewal and new account opportunities., • Demonstrating specialized knowledge and expertise in underwriting National Account business., • Completing detailed opportunity assessments with key distributors to identify growth opportunities., • Contributing to the development and completion of proposals. Provide technical guidance, assistance, and training to lower-level underwriters., • Qualifying accounts that meet the organization's appetite, balanced with sound business opportunity., • Making agent/broker/customer and on-sight calls with a planned and well-prepared purpose., • Negotiating Terms & Conditions and closing deals., • Cross-Selling other lines of business to increase product density with the account., • Participating in Sales Team meetings as related to assigned brokers and / or territory., • Proactively engaging in the target account process, managing a qualified list of opportunities 90 to 120 days prior to effective date., • Developing strong broker and client networks as related to industries underwritten by Business Unit. Executive Underwriter Qualifications: • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business, • Experience working in a team environment OR AVP, Underwriting Director Qualifications: • Knowledge of Microsoft Office, • Experience working in a team environment, • Experience with Umbrella underwriting Preferred Qualifications: • Bachelors Degree, • CPCU, • Advanced knowledge of National Account Excess Casualty product lines, • Knowledge of National Account Primary Casualty and loss sensitive programs and accounts, • Strong broker/customer relationships, • Excellent communication skills, • Excellent skills in relationship building, • Strong presentation skills, • Results oriented At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click ___. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The combined salary range for this position is $98,300.00- $213,000.00. The proposed salary range for the Executive Underwriter level is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%. For the AVP, Underwriting Director level is $130,000.00 - $213,000.00, with short-term incentive bonus eligibility set at 20%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click ___ to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - New York, AM - Atlanta, AM - Chicago Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-KH1 #LI-DIRECTOR #LI-HYBRID

Zurich is seeking an experienced an Executive Underwriter OR AVP, Underwriting Director- Energy, Power Gen to join our National Accounts team in Zurich’s New York or Houston office. While this position will be based out of our New York or Houston office, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week. We may, at the sole discretion of the hiring manager, also be open to hiring talent remotely. This role will be filled at either the Executive Underwriter OR AVP, Underwriting Director Level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. As a Senior Energy Oil, Gas & Power Gen Underwriter, (Sr. Level III or AVP Level IV) you will handle complex new and renewal domestic Energy Oil & Gas and Power Gen accounts and serve as a Subject Matter Expert on the team. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with Select Brokers focused in the New York area. In this role, you will: • Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating annual rules., • Develop, maintain & collaborate with Line of Business representatives on referrals and other business related needs, as appropriate., • May provide guidance to lower level associates., • Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions., • Supports the sales culture by being a Help Point for agents, brokers and customers., • Proactively seek renewal and new account opportunities., • Complete detailed opportunity assessment with key distributors to identify growth opportunities, • Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity., • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business Basic Qualifications, AVP, Underwriting Director: • Experience with Microsoft Office Preferred Qualifications (Both Levels): • Bachelor’s Degree, • Technical knowledge of Energy Oil, Gas & Power Gen Underwriting, • Established broker relationships (retail brokers) within the New York region., • Sales execution mindset, • Creative problem solving skills, • Strong verbal and written communication skills At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click ___. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The combined salary range for this position is $122,900.00 - $266,300.00. The proposed salary range for the Executive Underwriter level is $122,900.00 - $201,300.00, with short-term incentive bonus eligibility set at 15%. The proposed salary range for the AVP, Underwriting Director Level is $162,500.00 - $266,300.00, with short-term incentive bonus eligibility set at 20%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click ___ to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - New York, AM - Remote Work (US), AM - Houston Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-BN1 #LI-DIRECTOR #LI-HYBRID

Heritage Abstract Company is hiring a Title Closing Advisor in Hudson County, NJ.The Title Closing Advisor will play a vital role in expanding the Company’s client base and promoting the title insurance services.The position is responsible for engaging potential clients, building relationships and

Come work for a stable organization with a solid plan for growth. Well known Life client has a great opportunity for a talented Actuary who will lead rate-setting and manage pricing for current MYGA/FIA products as well as ensure profitable growth of the company’s annuity book through collaboration with corporate functions. The ideal candidate is an FSA or near-FSA with 7+ years of actuarial experience in life and annuity insurance. Must have a strong understanding of annuity products, the ability to solve complex & ambiguous problems, and proficiency in MG ALFA and Python. Individual annuity pricing experience is a plus. (#57884) Compensation: • Salary range of 170-190K Locations:, • Austin, TX, • Remote

No room to grow where you are? This role presents clear opportunities to advance in knowledge and responsibilities. Well-established health client is in search of a Manager, Actuarial Services. This individual will manage a team that performs actuarial research, experience studies and statistical analyses. Additional responsibilities include developing recommendations to management, providing support for financial forecasts, and evaluating the government reimbursement process to determine areas of risk & opportunity. The ideal candidate will be an ASA or FSA with 4+ years of experience, including Medicare / Medicaid / MediCal knowledge. Must have strong leadership skills and proficiency in SQL. (#57813) Compensation: • Salary range of $154-173K Locations:, • Rancho Cucamonga, CA / Hybrid, • Remote in CA

Qualifications: MD or DO degree with board certification in Adult Congenital Heart Disease (ACHD) Completion of an ACGME-accredited Adult Congenital Heart Disease fellowship, or “grandfathered” pathway. Newark Beth Israel Medical Center (NBI), part of RWJBarnabas Health—the largest academic he

More Information about this Job: IMMEDIATELY HIRING! Event EMS Supervisor PART-TIME Opportunity Starting at $21/hr. - $30/hr. Location: 244 W 54th Street New York, New York 10019 We’re hiring Event EMS Supervisors to work with the Manager of Operations to ensure that all Field Supervisors, Support Services Department, Field Personnel, vehicles, and equipment operate in an efficient and effective manner. This person must be able to educate, comply, and enforce company policies and procedures. Our Event EMS Supervisors are responsible for making managerial decisions that affect the positive outcome of the company’s operations and taking appropriate disciplinary action when required. Responsibilities: • Resolve issues/inquiries from field personnel regarding work assignments, vehicles, equipment, etc., • Respond on an ambulance as part of the EMS system to meet compliance standards and provide quality care., • Develop coordinated teamwork between field crews as part of an integrated operation – clinical performance plan., • Investigate and resolve incoming customer service inquiries from fire departments, hospitals, nursing staff, and patients pertaining to field employee performance and patient care., • Approve or disapprove shift exchanges when proper notice of request has been given after normal business hours and forward the changes to the scheduling coordinator., • Coordinate EMS system availability of ambulances during disaster situations or MCI incidents and assist as directed by the incident commander., • Respond as necessary to Haz-Mat calls, calls involving unusual circumstances, or calls with more than two units responding., • Resolve scheduling conflicts that may occur during shifts to ensure continuation of the highest level of service and forward those changes to the scheduler., • Maintain knowledge of all company policies and regulations ensuring consistency in interpretation of such when dealing with employees and the public., • Maintain knowledge of current EMS Protocols and Regulations that govern the EMS system., • Maintain an “open door” policy to field employees and encourage crewmembers to discuss any issues and make suggestions for improvement., • Participate with new employee orientation., • Coordinate with the field training officers and clinical manager to identify clinical opportunities for improvement and provide follow-up as necessary., • Act as a liaison between field personnel, Manager of Operations, and the General Manager., • Meet with each Supervisor to schedule platoon meetings quarterly, with their crews while off duty at a designated restaurant. Provide a list of topics and meeting minutes for crew follow-up., • Oversee day-to-day operations, resolving daily issues that may arise. Support and encourage field personnel, ensuring the standards of GMR Ambulance are carried out in the field., • Oversee the Operations Supervisors and maintain continued training in administrative duties and daily operations., • Assist in the oversight of Support Services and Dispatch., • Oversee Investigations and Employee Performance issues., • Oversee employee uniform accounts., • Adhere to all company policies and procedures., • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems., • Mentor employees, conduct performance evaluations, counsel, and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results. Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc., • Responsible for compliance with and enforcement of company/department policies and procedures. Minimum Required Qualifications: • High School Diploma or equivalent required., • Current and valid EMT/Paramedic certification, state-approved CPR certification, BLS card, and Driver’s License are all required., • 2 to 3 years field experience as EMT/Paramedic required with prior EMS supervisory or leadership experience preferred., • Minimum of 3 years supervisory experience., • Effective oral, written, and inter-personal communication skills, proficient understanding of county/state geography, protocols, procedures, and policies as well as CrowdRx's policies, procedures, and health and safety manual. Why Choose CrowdRx? As a leader in event medical services, ___ is one of ___’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ___. Learn how our ___ are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at ___. EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing ___for individuals with a disability. More Information about this Job: Starting compensation: $21.00 - $30.00/hr. Check out our ___ to learn more about our benefit options.

Essential Functions • Conducts face-to-face initial and periodic recreational therapy reassessments of participants. Determines participant recreation potential and needs for ongoing assistance to participate in social activities and recommend courses of action for treatment plan. Communicate with other interdisciplinary team members, as needed to coordinate appropriate follow up for a recreation and socialization plan in the home and within the participant’s community., • Develops and implements the recreational components of the Interdisciplinary team plan of care to promote socialization and independent recreation and maintain the participant’s optimum level of functioning., • Monitors effectiveness and outcomes regularly and keeps the team informed as to participant progress and level of independence. Remains alert to pertinent input from other team members, participants and family members/caregivers, • Provides direct social, musical and recreational activity as needed as part of the care plan., • Travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options to deliver direct care to the patient., • Regularly informs the interdisciplinary team of the medical, functional, and psychosocial condition of each participant. Remains alert to pertinent input from other team members, participants and caregivers., • Documents change of a participant’s condition in the participant’s medical record consistent with documentation policies established by the medical director, • Provides care in accordance with Agency policies, practices, procedures and standards, including professional practice standards of care, which may require standing, stooping, sitting, crouching, twisting, reaching, bending and stretching to perform duties., • Evaluates the need for recreational assistance and works with Occupational therapy and others on the IDT as needed to evaluate the need for adaptive equipment. When appropriate, instruct participants/caregivers/family members and other staff members in the safe use of adaptive recreational equipment. Education of staff members will include but not be limited to evaluating and documenting the competency of staff on use of equipment where appropriate., • Manages assigned caseload and maintains productivity per program expectation; provides recreation services to participants as per plan of care., • Supervises and schedules Recreation Assistants and oversees the work of Geriatric Caregivers in the recreation department by assigning and supervising work, evaluating performance (contributing to the evaluation of geriatric caregivers) and assuring and documenting competency for the completion of recreation tasks and assignments where appropriate, • Participates in PACE and ARCHCARE SENIOR LIFE meetings including but not limited to, interdisciplinary team meetings, family meetings, staff meetings, in-service and training programs, meetings and Quality Improvement activities., • Maintains flexibility in schedule and responds to unexpected emergencies and changes in workload in order to fulfill responsibilities, • Assumes responsibility for continued professional growth through attendance/participation in conferences, training and continued education., • Works with Rehabilitation Therapists and Recreation/Activities staff to create and coordinate walking, group exercise, and other programs that can be coordinated by the Activities staff for appropriate participants., • Participates in special projects, and performs other duties as needed., • Meet a standardized set of competencies for the specific position description established by the PACE organization and approved by CMS before working independently. Education Requirements • Bachelor’s Degree in recreational or activities therapy, music therapy or other therapeutic activities area preferred. Experience Requirements • Two years of experience in a social or recreational setting providing and coordinating services for frail elderly populations within the last 5 years, one of which was full time in a patient activities program in a health care setting. Bilingual skills maybe required, as determined by operational needs., • Have 1 year of experience with a frail or elderly population

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Overview: The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: • Establish hotel pricing levels in all segments and all room types., • Responsible for the daily room inventory management process and daily pricing process., • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Analyze local events and activities and project the effect of opportunities they create., • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts., • Perform unconstrained demand analysis to determine optimal business mix., • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts., • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits., • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system., • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis., • Prepare annual Rooms revenue budget., • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning., • Prepare and present monthly and or quarterly presentations to ownership., • Ensure all distribution channels have correct content and pricing., • Develop and maintain a close relationship with the market manager of all OTAs to maximize the opportunities with these channels., • Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community, • Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events., • Responsible for Digital Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc., • Establish and communicate sales strategy for day, week, month and rolling 12 months., • Communicate any strategy changes or update any calendars for the sales team to use., • Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Manage and communicate group cut off dates and verify pick up to actual block and cut-off dates., • Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance., • Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue., • Review Agency 360 reports for trends, booking windows and sources of business as well as rates compared to competition., • Review volume account production with Transient Sales Manager and Director of Sales., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 4 years experience in the Revenue Management field, • Bachelor’s Degree, • In-Depth knowledge of all industry reports such as STR, Agency 360, Demand 360, OTA Insights etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location: Overview: The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency. Responsibilities: • Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B, Housekeeping and Engineering), • Provide strong lobby presence to assist front desk agents and guest, • Provide all aspects of shift coverage in F&B operations as needed, • Balance the hotel room type inventory, • Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards), • Monitor and action Nor 1 upsell program, • Handle guest’s special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc. during shift, • Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed, • Coach, train, counsel hourly associates and administer discipline as needed, • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports., • Prepare, copy, and distribute reports as required., • Handle special guest requests., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required. Qualifications:, • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field., • Previous supervisory responsibilities, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by manager

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location: Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine. Overview: The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location: Ace Hotel is a collection of individuals held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energized, human. We believe that hospitality is compassion, that it is not servility but genuine concern for others’ well-being. We like the stories that come with things and think that wherever you are, you should feel like you’re there. Work can be a beautiful thing when done beautifully, and it’s a lot more fun done together than apart. This, more than anything else, is why people want to sleep with us. Overview: Due to our continued growth in the New York market, we are seeking an experienced Lifestyle Hotel General Manager to lead one of our dynamic, design-forward properties.The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: • Tour the operating departments daily, making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees., • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.’s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President or Regional Director of Operations., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. Qualifications: • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location: Overview: Due to our continued growth in the New York market, we are seeking an experienced Hotel General Manager to lead one of our dynamic, design-forward properties.The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: • Tour the operating departments daily, making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees., • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.’s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President or Regional Director of Operations., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. Qualifications: • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location: New York City, NY Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: • Tour the operating departments daily, making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees., • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.’s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President or Regional Director of Operations., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. Qualifications: • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.