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Job Description: This position is responsible for the ability to understand and abide by Federal Centers for Medicare and Medicaid Services guidance. Business Analyst With Medicare.

Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Administrative Assistant provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Administrative Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL JOB FUNCTIONS: • Responsible for overall office management keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems, to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develop and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Other related duties that may be assigned., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third-party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmits claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Committed to the active promotion of ICL values and goals., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to maintain program accounts., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Committed to the active promotion of ICL values and goals., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to maintain program accounts., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business., • AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred., • Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job Description Job Title: Senior Project Manager – Vulnerability Remediation (Healthcare Domain) Location: Onsite Experience: 10–15+ years Employment Type: Contract Rate: 60-65$/Hr. Role Summary The Senior Project Manager will lead and manage large-scale vulnerability remediation programs across healthcare application portfolios and infrastructure systems. This role will ensure timely identification, prioritization, and remediation of Critical and High vulnerabilities aligned to regulatory and compliance requirements (HIPAA, HITECH, CMS, HITRUST). The candidate must have hands-on experience driving remediation activities for both application development (code, libraries, APIs, and platform vulnerabilities) and infrastructure (patching, server configuration, network, and cloud security issues). Key Responsibilities • Lead end-to-end program execution for vulnerability remediation related to applications, databases, servers, cloud environments, and legacy healthcare platforms., • Prioritize and track remediation of CVITs, VITs, vulnerabilities in code, patch deployments, and configuration fixes across technical teams., • Work with security, DevOps, application development, enterprise architecture, and infrastructure teams to systematically remediate scan findings., • Conduct backlog grooming, sprint planning, release coordination, and delivery tracking for remediation activities., • Analyze vulnerability scan reports and dashboards from tools such as Qualys, Tenable, Rapid7, CrowdStrike, Microsoft Defender, etc., • Develop remediation plans aligned to exposure of PHI/PII, severity, exploitability, and system criticality., • Prepare and present weekly status decks, risk registers, and executive scorecards for senior leadership and audit teams., • Oversee SOW deliverables, team onboarding, cross-shore coordination, and stakeholder alignment., • Ensure remediation governance, compliance documentation, and closure of cyber audit findings., • 10+ years of IT project or program management experience, including 5+ years dedicated to security or vulnerability remediation., • Must have experience managing both application development and infrastructure-related vulnerabilities, including:, • Code vulnerabilities (OWASP, dependency issues, API weaknesses, encryption gaps), • Infrastructure vulnerabilities (OS patching, server hardening, cloud misconfigurations, IAM issues), • Deep understanding of healthcare systems and PHI security risks., • Strong knowledge of healthcare compliance frameworks such as HIPAA, HITECH, HITRUST, NIST CSF, CMS., • Experience working in distributed delivery models with offshore/onshore teams., • Proficient in Agile, Scrum, and hybrid methodologies., • Excellent communication, stakeholder influencing, and senior leadership reporting capabilities., • PMP, CSM, SAFe, • CompTIA Security+, CISSP, CISM, • Payer systems (Medicaid, Medicare, Marketplace, Commercial), • Claims processing, provider data, enrollment, pharmacy, member access systems, • Reduction in Critical/High vulnerability backlog, • SLA compliance for remediation (30/60/90-day closure), • Audit remediation closure rate, • Legacy backlog risk reduction, • Operational readiness and stability for healthcare systems

Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: Under the supervision of the SVP of Human Resources and Talent Management, and/or designee, the Credentialing Assistant will assist in organizing and maintaining all aspects of credentialing processes. The assistant is responsible for analyzing and evaluating provider credentials and maintaining files in accordance with accreditation and regulatory standards and according to the organization’s policy. Ensures appropriateness and accuracy of each document in credentialing file as it pertains to Licensed Independent Practitioners (LIP), Other Licensed Certified Practitioners (OLCP) and Other Clinical Staff (OCS). KEY ESSENTIAL FUNCTIONS: * Maintain communication with practitioners, Human Resources (HR), and program leaders to coordinate the receipt of information required all aspects of credentialing (i.e., initial, recredentialing, status changes, terminations and expiring credentials). * Coordinate and pursue the receipt of expiring/expired credentials with attention to expirations dates and matters that require escalation via verbal and written communication. * Perform primary and secondary source verifications of renewed licenses, registrations, and certifications. * Identify discrepancies and resolves them quickly, ensuring credentialing compliance. * Evaluate documents to determine if additional information is needed and follow up as appropriate to resolve. * Responsible for assisting Credentialing Coordinator and Credentialing Manager with maintaining the credentialing process for all LIP, OLCP and OCS. Perform thorough review and analysis of providers’ applications and/or documents. * Perform relevant primary source verifications as needed for all aspects of credentialing processes as needed, including, but not limited to, verification of licensure, registrations, certifications, * Office of Professional Medical Conduct (OPMC), Office of Addiction Services and Supports (OASAS), National Practitioner Data Bank (NPDB), Office of Inspector General (OIG), Office of Medicaid Inspector General (OMIG), Opt Out, System for Award Management (SAM) and New York State Education Department (NYSED) Office of Professions. * Track and pursue all annually required elements (i.e., talent reviews, job descriptions, competencies, health assessments, etc.) * Collaborate the exchange of information with credentialing team to ensure accurate updating of credentialing rosters. * Perform data entry, scanning and filing of all credentialing file elements. * Identify issues that require additional investigation and evaluation such as validating discrepancies, adverse reports, negative reviews or ratings, and undisclosed matters that arise through the process. * Ensure that those issues are brought up for review and discussion with the credentialing manager. * Interface with internal and external customers on day-to-day credentialing and privileging issues as they arise. * Generate re-appointment letters/forms as required for credentialing committee. Gather all relevant signatures needed (i.e., board representatives). * Responsible for monthly monitoring to include K-checks, OPMC, NYSED and Social Security Death Master File (SSDMF) as applicable. * Work collaboratively and professionally with Human Resources and department leaders as needed. * Participate in all regulatory, accreditation and managed care audits involving credentialed providers. * Provide timely responses to data requests. * Maintain systematic efforts to maintain data integrity. * Recommend and initiate ideas for process improvement. * All other duties as assigned by Credentialing Manager or designee, as it pertains to credentialing. REQUIREMENTS: • High School Diploma/GED required. Associates degree preferred., • Minimum of one (1) year of experience in an administrative capacity in a healthcare or human resources environment., • Moderate experience with Microsoft Office applications (i.e., Outlook, Excel, Word, and PowerPoint).and type 25wpm. · Agility to manage conflicting priorities; · Ability to deduce which priority is most important amongst competing deadlines; · Process mindset: approach problems, develop solutions, make suggestions for improvements; · Takes initiative and asks questions; · Capacity to organize and structure work load; · Capability to handle a large volume of emails on daily basis; · Ability to follow through and complete an activity or process that has been started. · Excellent verbal and written communication skills digitally or in person. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description The Social Services Supervisor is responsible for compliance with all federal, state, and accrediting agencies’ requirements to ensure the continuum of services necessary for each client in the Program. Assists the Program Director in the administration of mental health services within the authority of Executive Management. May be responsible for all or designated part of personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Within the Program Director’s guidelines, establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Within the Program Director’s guidelines ensures adherence to program philosophy and regulations. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. THIS IS A FIELD OPPORTUNITY ESSENTIAL JOB FUNCTIONS: Assists Program Director in Providing Clinical Services: • In the Program Director’s absence or with the Program Director’s authority directs clinical treatment services provided to clients, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness., • Maintains a safe and therapeutic environment., • Assists the Program Director with the intake and pre-placement process: In the Program Director’s absence or with the Program Director’s authority oversees the intake and pre-placement process: interviews clients, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff., • Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to clients to ensure the quality and that services meet or exceed regulatory guidelines. Provides counseling and crisis intervention to all clients, as required. Monitors counseling performed by staff either individually or with clients in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual’s situation, and that the staff is evaluating the client’s capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records and assists the Program Director in collecting, organizing, and submitting client information, e.g., CAIRS, ASFA., • Informs staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available., • Reviews crisis assessment of clients with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual client, and staff actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying clients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the client., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • In the Program Director’s absence or with the Program Director’s authority regularly directs meetings concerning clinical issues., • In the Program Director’s absence or with the Program Director’s authority coordinates the treatment team, which will include the client, family/support network, clinical staff, community mental health staff (community clinic and/or day treatment program), educational and vocational staff, and other collaterals as appropriate., • Coordinates treatment services between program and the day treatment or clinic treatment program and other community resources utilized by clients (i.e., schools, medical and dental care, vocational, recreational, and substance abuse programs)., • Maintains frequent contact with the client’s collaterals., • Coordinates and arranges transportation for home visits and client appointments, etc., • Coordinates discharge planning activities. Assists the Program Director in Directing and Supervising Personnel: • With the Program Director’s authority establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department., • Ensures staff compliance with the agency’s time and attendance policy; recommends disciplinary action to the Program Director for those out of compliance., • Assists the Program Director in managing the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Recommends disciplinary actions in accordance with agency and division policy. With the Program Director’s approval conducts disciplinary counseling and completes disciplinary action reports., • Reviews authorized staff positions and personnel budget. Recommends changes to authorized staffing patterns and personnel budget to the Program Director., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Program Director of the complaint, and may investigate the complaint (as directed by the Program Director)., • Assists in providing oversight in the area of administrative record keeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Assists in the management of the orientation of new personnel and adherence to program philosophy and regulations. Assists Program Director in Maintaining Property Accountability: • May assist in maintaining accountability and serviceability of all ICL property assigned to the program, to include vehicles. Reports lost stolen, missing, or damaged property to the Program Director. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of client rooms to ensure property accountability and serviceability. Establishes key control procedures. Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged Assists the Program Director in Providing Quality Assurance Oversight: • Assists in ensuring internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to clients., • Assists in the development of a program mission statement and program goals that support the division and agency mission statements and goals. Participates in the development of Quality Assurance and Improvement plans and in the oversight of outcome assessment consistent with these plans., • May be directed to coordinate with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends actions that are needed for improvement., • May be directed to provide oversight in submission of statistical data. Assists the Program Director in Assuring Fiscal Control and Accountability: • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Recommends approval/disapproval for all purchase orders and financial requests from staff and submits purchase orders and financial requests to the Program Director for approval., • Provides oversight of client funds program. Assists in the development of internal money management procedures., • Monitors census, entitlements, and collections to maximize revenue. Assists in maintaining census at expected occupancy levels. Ensures eligibility and subsequent payment from SSI, Medicaid, and other third party funding sources. Assists the Program Director in Assuring Client and Family/Support Network Involvement: • Educates staff in the benefits of client and family/support network involvement, levels of client and family/support network involvement, types of client and family/support network involvement, nature of client and family/support network involvement, and issues of working with clients and families/support networks., • May be directed to develop a program strategy for collaborating with clients and families/support networks and develops activities that foster program-client and family/support network cooperation, collaboration, and coordination., • Assists in fostering the development of consumer involvement committees. Assists the Program Director in Fostering Community Relations and Integration: • Assists in promoting Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness and client care., • Educates staff and clients on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in the development of understanding and interest participating in long-range plans for client program development., • Develops relationships and written agreements with community resources (i.e., schools, local departments of social services, mental health agencies, psychiatric centers, hospitals, courts, recreational agencies, police departments, etc.) to improve service access for clients in the program. Conducts Investigations: Conducts internal investigations of untoward incidents as directed by the Program Director in accordance with agency policy. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephones, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular and flexible schedule and has on-call responsibilities. ADDITIONAL TASKS: • May be directed to attend division meetings and planning meetings, as required., • May be directed to conduct regular inspections of client rooms and living space., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May assist the Program Director in hosting visitors from community, regulatory offices, and/or other agencies., • May be a member of an agency or division committee(s)., • On-call responsibilities., • Performs other job-related duties as assigned. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Minimum qualifications: Master’s degree in Social Work, Psychology, or other human services field plus at least two years’ experience working with individuals with serious mental illness. At least one year of supervisory or administrative experience required. Preferred qualifications: Experience working with young adults and/or families, and experience with trauma-informed and evidence based practices highly desirable REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment and rehabilitative services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks. - Ability to form teams to accomplish tasks., • Ability to serve as a role model to staff and clients., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned using computers and computer software assigned, • Ability to actively look for ways to help people, be compassionate and hopeful, • Ability to listen to what other people are saying and ask questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to understand and adhere to internal and external laws, rules, and policies, • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to collaborate with colleagues and other workers and outside parties, • Ability to report for work as scheduled on a consistent basis.

Job Description The Educator will be responsible for overall staff education, training and development. The staff will receive orientation and continuing education, in-services and training to further develop and maintain competence. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITES: 1. Knowledge of OASIS guidance, interpretation and time points, 2. Knowledgeable of CHHA Regulatory guidelines per the Center for Medicare and Medicaid, New York State Department of Health (DOH) and Joint Commission (JC), 3. Conducts Orientation and Educate the new staff on Girling Health Care’s Policies and Procedures, the NYSDOH and Federal Regulations that governors CHHA services., 4. Conducts field staff orientation and assist with the transition of the new staff with making home visits, time management and building their case load to meet required productivity., 5. Provide and educate the clinician in assessment, planning, implementation and evaluation of patient and family/caregiver response to care/services., 6. Perform random field visits to assess staff adherence with Agency’s Policy and Regulatory guidelines., 7. Conducts and Complete field staff annual performance evaluations, or more frequently if indicated., 8. Accompany the staff during survey visits as needed 9. Participate in the Development of Home Health Care Programs to meet the Agency’s patient population in disease management (Wound Management, Heart Disease/CHF, Diabetes, etc., 9. Knowledge of Strategic Healthcare Programs (SHP) reports and utilize and analyze the staff performance., 10. Participate in the Agency’s Emergency Preparedness Plan as needed, 11. Participate in Quality Assurance Performance Improvement (QAPI) activities., 12. Maintain Corporate Library including Medicare Learning Network and OASIS Answers Updates, 13. Participate in McKesson/Netsmart Software Upgrade, Testing and Staff Education., 14. Participate in Quality Assurance Performance Improvement (QAPI) record audits activities Note: The physical and mental demands of the position require the ability to perform the activities. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS : 1. An Accredited Records Technician Degree, Bachelor’s degree preferred., 2. At least three years’ experience in clinical records management preferably in home health care operations. Information systems knowledge required., 3. Demonstrated ability to supervise and direct clinical staff, 4. Knowledge of corporate business management, governmental regulations and Joint Commission standards., 5. Demonstrates good communication and public relations skills. Extended Home Care is one of the fastest growing Certified Home Health Care Agencies in New York and one of the largest in Brooklyn. Throughout Extended Home Care’s exceptional growth, we have always kept our primary focus on patient care. Our quality, patient-centered care is designed to meet the needs of our clients and their families so that they can maintain an independent lifestyle, while enjoying all of the comforts of home. Our caregivers are passionate about helping people and improving the lives of the people they touch. Our Nurses have consistently been rated among the best in New York based on patient satisfaction surveys. Our caregivers speak a variety of languages and come from a variety of cultural backgrounds. Extended Home Care’s services are available 24 hours a day, seven days a week. Our Registered Nurses are always on-call to answer any questions or concerns you may have. Our services are covered by Medicaid, Medicare, and most managed care plans.Valence Care is need of a, Certified Home Health Care Agency, serving New Yorkers since 1997. We specialize in providing home care services to patients and their families with PWDD. Extended Home Care has taken this unique level of comprehensive care and shared it with all New Yorkers in need.\r\n\r\nExtended Home Care is one of the fastest growing Certified Home Health Care Agencies in New York and one of the largest in Brooklyn. Throughout Extended Home Care’s exceptional growth, we have always kept our primary focus on patient care. Our quality, patient-centered care is designed to meet the needs of our clients and their families so that they can maintain an independent lifestyle, while enjoying all of the comforts of home.\r\n\r\nOur caregivers are passionate about helping people and improving the lives of the people they touch. Our Nurses have consistently been rated among the best in New York based on patient satisfaction surveys. Our caregivers speak a variety of languages and come from a variety of cultural backgrounds.\r\n\r\nExtended Home Care’s services are available 24 hours a day, seven days a week. Our Registered Nurses are always on-call to answer any questions or concerns you may have. Our services are covered by Medicaid, Medicare, and most managed care plans.

Job Description Build a Meaningful Career as a Treatment Coordinator in Manhattan Are you an experienced Dental Treatment Coordinator who thrives in a fast-paced, patient-focused environment? East Village Dental Center and Concerned Dental Care of the Upper West Side are seeking a confident, organized, and bilingual Treatment Coordinator to support our growing Manhattan practices. This is a highly visible, patient-facing role where you’ll serve as the bridge between clinical care and patient understanding - helping patients move forward with treatment confidently while supporting strong practice performance. Why Join Our Manhattan Practices? Competitive Pay • Monday-Friday schedule, • Continuing education (CE) support, • Mentorship from experienced providers and office leadership, • Fully staffed, multi-specialty offices, • Strong administrative and clinical collaboration, • Digital workflows that support efficiency and clarity Locations You’ll Support | You may work at one location or float between both, depending on operational needs and preference. East Village Dental Center 55 Avenue C, New York, NY 10009 • 6 operatories, • Digital charting (Denticon), • 4.9★ rating | 295+ patient reviews, • Modern, patient-centered office, • Multi-specialty services, • High patient demand and strong case acceptance culture Your Role as a Treatment Coordinator You will be responsible for guiding patients through treatment decisions with clarity, confidence, and empathy by: • Presenting treatment plans and financial options in a clear, patient-friendly manner, • Verifying insurance benefits and explaining coverage, estimates, and out-of-pocket costs, • Managing pre-authorizations and following up on pending treatment, • Scheduling treatment to support provider productivity and same-day starts, • Coordinating closely with dentists, assistants, and front desk teams, • Collecting payments and supporting billing-related workflows, • Maintaining accurate documentation and HIPAA compliance, • Building trust-based relationships that drive case acceptance What We’re Looking For • Dental office experience required (Treatment Coordinator experience strongly preferred), • Strong background in dental insurance, billing, and treatment planning, • Knowledge of PPO, HMO, and Medicaid plans, • Bilingual Spanish/English (required), • Excellent communication, organization, and follow-through, • Confident, professional presence with patients, • Experience with Denticon or similar dental software (preferred) Join a Team That Values Your Expertise At East Village Dental Center and Concerned Dental Care, Treatment Coordinators are essential partners in patient care - not just administrative support. You’ll work in respected Manhattan practices where your skillset directly impacts patient outcomes and practice success. Apply today and take the next step in your dental career with a team that recognizes your value. East Village Dental Center and Concerned Dental Care are proud affiliates of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All offers are contingent upon successful completion and passing of background and reference checks. {Dental Patient Coordinator, Dental Care Coordinator, Dental Office Coordinator, Dental Patient Care Coordinator, Dental Case Coordinator, Dental Treatment Plan Coordinator, Dental Administrative Coordinator, Practice Coordinator, Dental Insurance Coordinator} Compensation details: 28-28 Hourly Wage PI12dfe76f06cd-25405-40057175

Job Description Supervisor of Grievance & Appeals VillageCare MAX 112 Charles Street, New York, NY 10014 Salary: $68, 163.00 - $76, 683 annually Must reside in NY, NJ or CT The Supervisor of Grievances and appeal grievances oversees the investigations and resolution of complaints and grievances from members. Managing all aspects of the grievance system processes consistent with DOH and CMS requirements for members, and working to investigate and processes grievances for members in a timely, accurate manner consistent with law and contract requirements and terms. As the Supervisor, you will build and maintain an infrastructure to assure consistent resolution responses are accessible to all operational teams and business units and subject matter experts. You will be responsible to ensure that all regulatory reports and time frames are met by conducting on-going compliance audits to ensure compliance and member satisfaction. Manages team's productivity and resources, communicates productivity expectations and balances workload to achieve customer satisfaction through prompt/accurate handling of customer concerns. Identifies trends involving non-clinical & clinical issues and reports on and recommends solutions. We would like to speak to those who have a Bachelor's Degree in a related field along with 3-5 years of Managed Long Term Care experience. Knowledge of Medicare/Medicaid Grievance and appeals process. Proficient with general computer software including Microsoft Excel, Word and Outlook. There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys highly competitive compensation and benefits package, a 403(b) retirement plan and much more than we would love to speak with you! VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care. VillageCare is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job DescriptionDescription: The Manager of Licensing Services is responsible for completing licensing, medicare, medicaid registrations with accurate quick turnaround times on application submissions and approvals. This role requires consistent follow-up, strong problem-solving skills, and the ability to escalate issues when necessary to ensure registration processes are completed smoothly and efficiently. The Manager of Licensing Services oversees the Licensing Specialist and reports to the Director of Licensing. Key Results Area • Puts forth best efforts to learn and understand the full training provided upon onboarding., • Maintain a full understanding of Guided Care software for licensing workflow., • Follow processes set forth by senior leadership to successfully submit applications for clients., • Responds to client emails by EOD., • Prepare and send licensing and registration client updates to each client according to the cadence established by senior leadership., • Ensure the accurate and timely submission of Medicaid provider registrations in full compliance with state Medicaid guidelines and requirements., • Complete Medicare 855 applications with a high level of accuracy, ensuring all forms are filled out correctly the first time., • Submit forms, applications, and other requests as necessary to complete client requests including but not limited to, revalidations, NPI registration, Entity application., • Coordinate with internal teams and providers to obtain any missing or clarifying information required for the application process., • Maintain a comprehensive and up-to-date record of all missing information, ensuring clarity and accessibility for follow-up., • Set up and schedule phone meetings with providers to discuss missing or incomplete information after two follow-up attempts via email or other communication methods., • Escalate concerns related to licensing obstacles to Director within 48 hours., • Assist in documentation and refinement of SOPs, • Hold monthly 1:1 meetings with all direct reports., • Evaluate and assess personal performance on a routine basis., • Maintains Excellent attendance., • Maintains time clock, requests, and takes PTO according to HR policies., • Performs other related duties to benefit the mission of the company., • High School Diploma or GED, • Independent and self-motivated., • Innovative and detail-oriented professional with strong research and organizational skills., • Thrives in a fast-paced, high-pressure environment., • Strong time management with a proven ability to meet deadlines.

Job DescriptionMandatory Qualifications: 1. Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a Project Manager, 2. Minimum 12 years' experience as a PMO Project Manager and experience working in a PMO supporting Health and Human Services Eligibility system supporting at least one of the following domains: Medicaid, Public Assistance, SNAP, HEAP, or ChildCare with proven experience in data conversion and data modeling, Including working with Legacy systems, ETL teams, and validating data quality. Desirable Qualifications: • Minimum experience of managing a program Budget of a minimum of $100 million., • Seven years of experience in active management of resource-loaded project schedules and resource assignments using Microsoft Project, Microsoft Project Online and VBA scripting., • Understanding of data governance, Privacy, compliance standards, • Bachelor's degree in Business, Computer Science, Engineering, or a related field, • 1-7 years of experience working with technical teams, data analyst and integration partners. Comfortable leading technical discussions, • Current PMP or project management certification through Project Management Institute Flexible work from home options available.

Job DescriptionJob Posting Title: Team Leader- Not Licensed Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Team Leader-Not Licensed, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. PACT 5 Team: Salary: $67,000-72,000 Full time 40 hours per week; Monday - Friday 8:30 am - 5:00 pm Location: 506 3rd Street, Hoboken, NJ Position Overview: The Team Leader-Not Licensed assumes necessary supervisory, clinical and administrative responsibilities inherent in the role and acts as coach for the PACT Team, including clinical leadership, team building, appropriate utilization of resources, administrative oversight, quality assurance, and ensuring the involvement of all team members in all aspects of the team’s work. As part of a multi-disciplinary, core services team, the team leader also provides assessment and direct service to people with seriously and persistent mental illness enrolled in the PACT Program. [Per NJ PACT regulations, clinical supervision may be provided by a master's level mental health professional. Often, supervision is provided to the team by the PACT Team Leader (licensed or unlicensed) and wellness clinician (licensed or unlicensed) in conjunction with the. Psychiatrist and Director]. Essential Job Functions: Participates: in which the person receiving PACT services live. DMHAS/Medicaid standards. Provides: seeks out monthly supervision from own supervisor. and training goals, and teach of specific interventions/skills • Promotion of cross-training and education among various disciplines on the team, • Education and direction to the team to ensure compliance with applicable rules and regulations during ongoing face-to-face contacts • Medication education to both individuals and families/significant others with service recipient consent., • Consult and refer to other services beyond scope of PACT team’s expertise (with written waiver), • 24 on-call coverage at all times, with the ability to respond immediately to individuals by phone or in person, • Support to assist individuals to find and maintain employment and/or educational training, • Oversight of utilization of agency equipment and resources social stress associated with the illness, and achieve wellness. Will provide education to assist the service recipient and family to relate in a positive and supportive manner Responsible For: • Maintaining constant communication with PACT Director for team functioning and service delivery, • Empowering the team by modeling strong leadership and conveying the philosophy and principles of PACT, • Coordination of data collection and review of completion of all documentation, including clinical assessments, • Ensuring equal distribution of team responsibilities and focus to complete daily meeting efficiently/effectively, • Facilitating a productive decision-making process around individuals’ needs and the recovery planning process, • Oversight of billing and Units of Service goals/other DMHAS contractual and agency requirements, • Timely documentation and the inclusion of family and/or significant others as permitted by person served reinforcing skills learned in training programs. Creates with staff input learning/professional development goals and matches activities to those goals. Education and License: • Master’s Degree in Counseling, Psychology, Social Work or related area required;, • Valid driver’s license required, • No more than one moving violation within the past 12 months, • Vehicle required #HP Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law.

Job DescriptionStatus: Actively Hiring Interviews Starting Immediately Position Title: Technical Project Manager Location: Albany, NY (Hybrid 50% Onsite Required) Position Overview We are seeking an experienced Technical Project Manager to lead and manage complex IT initiatives within a structured, governance-driven State Government environment. This is not a general IT project management role. REQUIRED: Candidates must have direct, hands-on experience working on Integrated Eligibility Systems (IES) within a State Government agency. The ideal candidate must have demonstrated experience supporting large-scale state eligibility systems such as Medicaid, SNAP, TANF, Child Welfare, or other public assistance platforms. Candidates must understand the regulatory, policy, and operational complexities of state-administered eligibility programs. This role requires strong technical acumen, expert-level Microsoft Project scheduling skills, deep knowledge of SDLC methodologies, and the ability to communicate effectively with both technical teams and executive leadership. Key Responsibilities • Build, manage, and maintain comprehensive project schedules in Microsoft Project, including dependencies, critical path, milestones, and resource allocations, • Apply SDLC methodologies (Agile, Waterfall, Hybrid) across requirements, development, testing, and deployment phases, • Lead and support initiatives within a State Integrated Eligibility System (IES) environment, • Communicate technical concepts, system impacts, and project updates clearly to stakeholders at all levels, • Identify and manage project risks, issues, scope changes, and governance activities, • Prepare detailed status reports, dashboards, and executive-level briefings, • Partner closely with the Senior Program Manager to align timelines, priorities, deliverables, and strategic objectivesRequired Qualifications (Mandatory), • 710+ years of technical project management experience, • Direct experience working on Integrated Eligibility Systems (IES) for a State Government agency (Required), • Experience supporting Medicaid, SNAP, TANF, or other state-administered public assistance eligibility systems, • Experience working within state governance structures and compliance environments, • Expert proficiency in Microsoft Project schedule creation and maintenance, • Strong understanding of SDLC frameworks and project governance practices, • Ability to collaborate effectively with senior leadership and cross-functional teamsCandidates without State Integrated Eligibility experience will not be considered. Preferred Qualifications • PMP, PMI-ACP, CSM, PRINCE2, or equivalent certification, • Experience supporting large-scale system modernization or legacy system replacement initiatives Flexible work from home options available.

Job Description We are looking for a dynamic and compassionate Bilingual (Spanish speaking) Care Coordinator to support the youth in our Health Home program. In this role you will guide program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Good Shepherd Services is a leading youth development, education and family service agency with more than 80 programs that serve over 30,000 children, youth and families each year. We give vulnerable youth in New York City the opportunity to take ownership of their future. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be onsite as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range: $44,000-$49,000/Year Major Duties: • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Manager is able to:, • Coordinate the enrollee’s provision of services including as per their acuity level., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Meets client contact requirements (keeping in mind that caseloads may be “blended”):, • Care Managers serving children will be required to have some face-face visits on a consistent schedule as per the mandates of their acuity level (high, medium, or low)., • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Functions as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions., • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others., • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • All other duties, as needed Qualifications: Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner; Care Coordinator; Case Manager and/or Case Worker in a social service setting, • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description No experience needed. Willing to train the right candidate. Seeking individual who can work independently in a quiet, fast paced environment. Job Duties include: Billing- Medicaid claim submissions, answering calls, alphabetizing files, review of authorizations and other miscellaneous administrative tasks Company DescriptionFast Track Services is an approved Medicaid provider agency, servicing adults throughout Northern and Central New Jersey..Fast Track Services is an approved Medicaid provider agency, servicing adults throughout Northern and Central New Jersey..

Job DescriptionIT Project ManagerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is looking for an IT Project Manager to assist with the design, development, and oversight of various ongoing efforts in the IT department of a large federal entity. The PM will participate in project design, assist with the development of project plans, assess available resources, and implement the management plans for new and ongoing projects. The candidate for this position should have a strong understanding of Agile project management principles for both large and small projects as well as be experienced and comfortable with acting as team lead or primary liaison for project information. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:-Define project scope and schedule while focusing on regular and timely delivery of value.-Organize and lead project status and working meetings.-Prepare and distribute progress reports.-Manage risks and issues; correct deviations from plans and perform delivery planning for assigned projects.-Define and develop initiatives for continuous business process improvements and monitoring.-Manage the team in making business decisions relating to system implementation, modification and maintenance.-Develop and update business process documentation for testing and training management.-Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for agile project management.-Deliver an agile transformation plan to move from current state to a desired state.-Use standard project performance metrics to assess and evaluate the program.-Aid in the implementation and facilitation of the use of agile tools, guidelines and metrics in order to achieve a standardized approach to agile team project execution.-Monitor the overall cost, control, adherence to schedules, and technical quality of work.-Prepare and provide technical analysis reports as directed by the Agency to support discussions. Qualifications:-Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.-5 years of experience in project management.-At least 5 years of experience in managing IT related projects and must demonstrate a leadership role in at least 3 successful projects that were delivered on time and on budget.-At least 5 years of experience in information system design and development experience in one or more general purpose programming language development such as JavaScript and Java.-Knowledge in system integration using Application Program Interface (API) management technologies, and a working knowledge of the RESTful APIs platform, API design, and development on the cloud as well as on-premise environments.-Experience in RDBMS and NoSQL database development experience with strong fundamentals in algorithm design, problem-solving, and complexity analysis.-At least 5 years of experience in managing an Agile scrum team with developers, testers and DevOps team using Agile processes and practices.-Experience working with public agency interfaces.-A Master’s Degree or project management certification.-At least 5 years of programming experience in Java, JavaScript, JBOSS Fuse, Angular JS. -Experience in health and human services domains such as eligibility, enrollment, Medicaid, child welfare, and child support systems.-Experience building complex software systems with one or more general-purpose programming languages.-Knowledge of best practices for the full Agile SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations.-Integration experience with financial management systems.-Experience working with two or more from the following: web application development, mobile application development, information retrieval, developing large software systems, and/or security software development. -Industry certifications/licenses. Ideally, you will also have:-Client-facing communication experience.-Federal Agency issued security clearance. Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.-Health, Dental, and Vision-Life Insurance-401k-Flexible Spending Account (Health, Dependent Care, and Commuter)-Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description JOB SUMMARY: The Associate Program Director is responsible for compliance with all federal, state, and accrediting agencies’ requirements to ensure the continuum of services necessary for each resident in the Program. Assists the Program Director in the administration of residential mental health services within the authority of Executive Management. May be responsible for all or designated part of personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Within the Program Director’s guidelines, establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Within the Program Director’s guidelines ensures adherence to program philosophy and regulations. ESSENTIAL TASKS: Assists Program Director in Providing Clinical Services: • In the Program Director’s absence or with the Program Director’s authority directs clinical treatment services provided to residents, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness., • Maintains a safe and therapeutic environment., • Assists the Program Director with the intake and pre-placement process: In the Program Director’s absence or with the Program Director’s authority oversees the intake and pre-placement process: interviews clients, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff., • Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Provides counseling and crisis intervention to all residents, as required. Monitors counseling performed by staff either individually or with residents in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual’s situation, and that the staff is evaluating the resident’s capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records and assists the Program Director in collecting, organizing, and submitting client information, e.g., CAIRS, ASFA., • Informs staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available., • Reviews crisis assessment of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • In the Program Director’s absence or with the Program Director’s authority regularly directs meetings concerning clinical issues., • In the Program Director’s absence or with the Program Director’s authority coordinates the treatment team, which will include the resident, family/support network, residential staff, community mental health staff (community clinic and/or day treatment program), educational and vocational staff, and other collaterals as appropriate., • Coordinates treatment services between program and the day treatment or clinic treatment program and other community resources utilized by residents (i.e., schools, medical and dental care, vocational, recreational, and substance abuse programs)., • Maintains frequent contact with the client’s collaterals., • Coordinates and arranges transportation for home visits and client appointments, etc., • With the Program Director’s authority establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department., • Ensures staff compliance with the agency’s time and attendance policy; recommends disciplinary action to the Program Director for those out of compliance., • Assists the Program Director in managing the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Recommends disciplinary actions in accordance with agency and division policy. With the Program Director’s approval conducts disciplinary counseling and completes disciplinary action reports., • Reviews authorized staff positions and personnel budget. Recommends changes to authorized staffing patterns and personnel budget to the Program Director., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Program Director of the complaint, and may investigate the complaint (as directed by the Program Director)., • Assists in providing oversight in the area of administrative record keeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • May assist in maintaining accountability and serviceability of all ICL property assigned to the program, to include vehicles. Reports lost stolen, missing, or damaged property to the Program Director. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Assists in ensuring internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to residents., • Assists in the development of a program mission statement and program goals that support the division and agency mission statements and goals. Participates in the development of Quality Assurance and Improvement plans and in the oversight of outcome assessment consistent with these plans., • May be directed to coordinate with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends actions that are needed for improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Recommends approval/disapproval for all purchase orders and financial requests from staff and submits purchase orders and financial requests to the Program Director for approval., • Provides oversight of resident funds program. Assists in the development of internal money management procedures., • Educates staff in the benefits of resident and family/support network involvement, levels of resident and family/support network involvement, types of resident and family/support network involvement, nature of resident and family/support network involvement, and issues of working with residents and families/support networks., • May be directed to develop a program strategy for collaborating with residents and families/support networks and develops activities that foster program-resident and family/support network cooperation, collaboration, and coordination., • Assists in promoting Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness and residential care., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in the development of understanding and interest participating in long-range plans for residential program development. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephones, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular and flexible schedule and has on-call responsibilities. ADDITIONAL TASKS: • May be directed to attend division meetings and planning meetings, as required., • May be directed to conduct regular inspections of resident rooms and living space., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May assist the Program Director in hosting visitors from community, regulatory offices, and/or other agencies., • May be a member of an agency or division committee(s)., • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment and rehabilitative services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to form teams to accomplish tasks., • Serves as a role model to staff and residents. This is a management position that reports to a Program Director. Required to coordinate activities within the program, cluster, division, and with departments in the Administration Division. MINIMUM QUALIFICATIONS: For smaller residential programs: Master’s degree in Social Work, Psychology, or other human services field plus at least two years experience working individuals with serious mental illness and in the case of MICA Programs, experience with co-existing substance abuse. At least one year of supervisory or administrative experience preferred. Must meet the qualifications for a Qualified Mental Health Staff (QMHS) as stated in Part 593 of the OMH regulations. For larger residential programs: Two additional years of experience as described above (total of 4 years experience) plus at least one year of supervisory experience. #ICLOTHER

Job Description JOB DESCRIPTION JOB TITLE: Program Director FLSA: Exempt DEPARTMENT: Supportive Housing REPORTS TO: Director of Supportive Housing LOCATION: Bronx, NY SALARY: $85000.00 - $90000.00 Annual SUMMARY: The Program Director oversees all operations, services, and staff within a supportive housing program. This role ensures high-quality, person-centered services that promote housing stability, safety, and overall well-being of the residents of the program. The Program Director is responsible for program compliance, staff supervision, budget oversight, community partnerships, and maintaining a supportive and healthy living environment for all residents. DUTIES & RESPONSIBILITIES: • Develop, implement, and monitor policies, procedures, and service delivery standards aligned with agency, funder, and regulatory requirements., • Oversee program budgets, contracts, reporting, and compliance requirements., • Ensure the program meets performance goals, quality indicators, and audit standards., • Recruit, train, supervise and evaluate program staff., • Provide regular supervision, coaching and professional development opportunities., • Ensure residents receive comprehensive supportive services that promote independence, safety and housing stability., • Oversee case management, service planning, wellness checks, crisis intervention and referrals to medical, mental health and other community service providers., • Ensure that services are culturally responsive, person-centered and align with best practices., • Work closely with property management to resolve safety issues, unit conditions, and tenancy concerns., • Support housing retention through eviction-prevention strategies, benefits access, and advocacy., • Monitor building environment, coordinate inspections, and ensure compliance with housing standards., • Build and maintain partnerships with healthcare providers, senior centers, HRA, APS, DSS, and community-based organizations., • Represent the program at meetings, community events, and stakeholder convenings., • Strengthen the program’s visibility and integration within the local aging services network., • Ensure accurate, timely documentation in accordance with agency and funder guidelines., • Oversee incident reporting, service plan reviews, assessments, and program records., • Prepare monthly, quarterly, and annual reports as required., • When necessary, carry a caseload and/or provide coverage. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s degree (Master’s preferred) in Social Work, Human Services, Psychology, or related field preferred; minimum 3–5 years of experience in supportive housing, working formerly homeless individuals, case management, or related fields, at least 2 years of supervisory or program management experience, strong understanding of public benefits (HRA, Medicaid, SNAP, SSI/SSDI), and community resources. Experience working with individuals with behavioral health needs, cognitive decline, or complex medical conditions. Excellent leadership, communication, crisis management, and organizational skills. Ability to collaborate effectively with property management, government agencies, and community organizations. Must have strong written and verbal communication skills and computer literacy and knowledge of systems. Provide good customer service (both in person and by telephone). Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of seriously recognized hazards.

Job Description TITLE: Administrative Assistant/Entitlements Specialist REPORTS: Clinical Supervisor SALARY: $40,000 - $50,000 LOCATION: Tinton - 880 Tinton Ave. Bronx, NY 10473 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: Establish a liaison with social service agencies to expedite and ensure that residents receive appropriate benefits and that all funding guidelines, policies and procedures are followed. SPECIFIC DUTIES & RESPONSIBILITIES: • Receive resident applications, schedule interviews, provide admission response and coordinate all admissions., • Interview new inductees for SSI/SSD eligibility; fill out applications/requests for benefits; if needed obtain interim PA/Medicaid., • Prepare daily census, weekly/monthly reports; forward to appropriate government offices., • Maintain tax credit files on tenants., • Coordinate and ensure appropriate escort/advocacy for benefit court hearings for residents and other related hearings, meetings, etc., • Coordinate medical documentation of resident impairment., • Submit copies of Medicaid cards to collaterals, clinics, hospitals, etc. as needed., • Maintain files on resident identification and other pertinent materials affecting entitlement., • Submit billing on resident’s fees to appropriate program participants., • Perform as bursar and distribute monthly resident PNA., • Maintain and update accounts on all active cases., • Educate residents regarding entitlements. Work closely with resident’s case manager to facilitate successful discharge planning., • Coordinate referral for all entitlements at time of discharge (i.e., SSI/SSD, Medicaid, Food Stamps) to ensure smooth transition to new address or program., • Organize and maintain all tax credit documentation., • Maintain minutes for staff meetings, case conferences, community meetings, etc., • Track and distribute employee paychecks., • Attend regular scheduled staff meetings., • Attend all required in-service training seminars., • Meet monthly for supervision with Clinical Supervisor, • Bachelor’s Degree or High School/G.E.D with two (2) years experience in the social service field., • Must have some administrative, clerical and accounting experience., • Must be knowledgeable in the area of third-party reimbursement systems (SSI, PA, Food Stamps and other insurance and benefits)., • Must be computer literate including knowledge of Microsoft Word and Excel., • Must demonstrate excellent written, verbal, interpersonal and organizational skills. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionJob Title: Front Desk Administrator Job Accountabilities: • Works directly with patients and staff to coordinate service delivery and office management, • Maintains cooperative attitude and support efforts to staff needs, • Greets patients and ascertains name and other pertinent information. Notifies appropriate employee of visitor's arrival., • Communicates directly with patients and healthcare professionals via telephone and face to face, • Answers telephone(s); Determine if caller can be helped by receptionist or need requires to be routed to another person; Routes calls for employees as appropriate, • Retrieves voice messages on general voicemail, accurately takes and delivers messages all within a one-hour time limit, • Maintains log of all calls requiring further action. Establish contact with Clinical, Billing, Medical, and/or Chief Operating Officer, or other staff member via email or telephone in cases of emergency, • Performs a variety of routine clerical tasks (may include processing of incoming and outgoing mail via electronic emails from counselors, sending and delivering FAX messages, arranging for and maintaining logs for clinic operations, photocopying and collating, etc.), • You will co-share the responsibility to for tracking, monitoring the detox assessment, daily sessions, 822 assessments and follow up appointments, • Completing the intake referral sheet which includes verifying insurance, referral source and accurate date for treatment, • Schedules, confirms, and documents appointments, • Collects deductibles and co-pays at the time of services rendered; Clarifies copayments with Operations Director and/or Billing department if needed; Notifies Billing and Clinical Departments including Operations Director and Clinical Director of patient payment issues. All information is added to the EMR, • Maintains Excel records including but not limited to copayment payment receipt, co-payment cards, referrals, and medications., • Assists with patient’s transportation requests, • Appropriately track MetroCard systems, medication distribution for the nurses from the pharmacy, • Confirm all Medicaid client’s eligibility on the 1st and 15th of each month, • Monitor a weekly attendance sheet for services provided at the clinic, • Ensures blood work and urine toxicology requisitions are printed, • Notifies Clinical staff, including Clinical Director, of any outstanding clinical issues, including complaints or grievances made by patients, • Assures that office opening protocols are executed, • Participates in relevant meetings and ongoing development of professional knowledge and skill, • Maintains punctual and reliable attendance, • Promotes a positive work ethic. Promotes a positive image and disseminates positive information about Parallax Center and avoids negative statements or implications about Parallax Center to staff and patients., • Staff will not use cell phone at the front desk, 1 hour lunch include– needs to be coordinated to ensure coverage at the front desk, • Assisting billing with verifying authorization for IOP and Detox clients, • Tracking all intakes for the outpatient, IOP and detox on daily basis via internal systems, • All other task assigned by management

Job Description We are looking for a dynamic and compassionate Bilingual (Spanish speaking) Care Coordinator to support the youth in our Health Home program. In this role you will guide program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Good Shepherd Services is a leading youth development, education and family service agency with more than 80 programs that serve over 30,000 children, youth and families each year. We give vulnerable youth in New York City the opportunity to take ownership of their future. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 503 Fifth Avenue Brooklyn NY, 11215 Hours: 35 hours, Non-Exempt (Staff are expected to be onsite as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary: $44,000-$49,000/Year Major Duties: • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Manager is able to:, • Coordinate the enrollee’s provision of services including as per their acuity level., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Meets client contact requirements (keeping in mind that caseloads may be “blended”):, • Care Managers serving children will be required to have some face-face visits on a consistent schedule as per the mandates of their acuity level (high, medium, or low)., • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Functions as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions., • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others., • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • All other duties, as needed Qualifications: Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner; Care Coordinator; Case Manager and/or Case Worker in a social service setting, • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description Managers for a Managed Care Plan servicing New York. The RN Care Manager position works as a Hybrid - Remote Case Manager, working primarily from home, with 1 day of Field Case Management visits per week, in designated areas. Bilingual Spanish, Chinese and Bengali needed for Manhattan, Bronx or Brooklyn visits. Qualified candidates will be able to work from their home and will make Field visits 1 day per week in field. Qualified candidates will have prior RN Case Management experience within Managed Care, CHHA Home Care or Hospital Case Management, bilingual language ability a plus. Qualified candidates will have a NYS RN License or NYS NP, and prior RN Case Management, Coordination of Care experience within a multi-disciplinary team. Patient visit areas available are: Bilingual Spanish in Manhattan or Bronx visits, Bilingual Chinese in Brooklyn or Upper Manhattan and Bilingual Bengali in the Bronx. Remote / Hybrid - RN Care Manager - Bilingual - Responsibilities: Reporting to the Supervisor of Care Management, this position will provide telephonic and in-person case management to our members including medical, social, psychological, physical and spiritual needs by developing, implementing and monitoring the member's care plan in conjunction with the PCP, caregivers and other team members in order to help meet the member's needs. managed care nurse, managed care rn, nursing, rn, nurse, care management Qualifications: * NYS RN license required * CCM preferred * At least 2+ years of RN Case Management experience in managed care, home care, acute care, hospital or nursing home preferred * Ability to make patient visits 1 day per week, ability to work remote from home the remaining days (In Office during Probation period, remote work begins after Probation period) * Reliable transportation * Covid19-Vaccination * Bilingual Spanish, Bilingual Chinese (Cantonese/Mandarin) & Bilingual Bengali & English in demand! * Prior experience in an interdisciplinary service delivery environment, required. * Working knowledge of Medicare and Medicaid regulations Excellent Salary $105,000 - 115,000 based on relative experience and great Benefits! Medical/Dental/Vision, Matching 401k, PTO & More! Qualified Candidates Please Apply Now for Immediate Consideration! Company DescriptionPermanent Placement Recruitment Services for New York Health Care companies!Permanent Placement Recruitment Services for New York Health Care companies!

Job Description Overview The Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure information specific to requested services; accurately documenting the discussion and other registration/scheduling activities in the encounter. Responsibilities Patient Registration and Scheduling* Demonstrates ability to navigate web-based products or system applications required for registration or scheduling. • Accurate identification of patient for direct data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned diagnostic procedures., • Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting diagnostic medical services., • Ensures system documentation specific to the patient visit is entered and accurately reflects activities related to patient or provider contact, order documentation, insurance verification, financial education, and payment., • Provides explanation of legal forms and secures signature of patient/authorized party as required for services., • Demonstrates basic understanding of compliance standards required within a healthcare environment including EMTALA and HIPAA-Privacy Patient Confidentiality regulations.Insurance Verification* Accurate identification and selection of insurance carrier in the patient medical record for specified dates of medical services., • Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements., • Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented., • Demonstrates basic knowledge of CPT and ICD10 diagnosis coding documentation as required for medical services.Financial Counseling* Demonstrates basic knowledge of regulatory or Third Party Payer insurance requirements including Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payers., • Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s)., • Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps.Revenue Cycle Support* Performs PBX Switchboard functions as required for answering and routing of internal/external calls; paging codes and fire alarms; handles department call volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments., • Acts as a resource for clinical departments for registration/scheduled services related to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance.Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner., • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility., • If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates., • Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications Education • High School Diploma or GED- Required, • 1 year in a customer service role- Required, • Proficiency in Microsoft Applications (Excel, Word, PowerPoint)- Preferred, • 2 years experience in a medical facility, health insurance, or related medical field- Preferred Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

Job DescriptionSOMOS Innovation, LLC is the organization that has been built to deliver on a simple promise – to provide the administrative infrastructure to enable our physicians to deliver high-quality community healthcare to our vulnerable Medicaid and Medicare patients in a culturally appropriate manner. The physician leaders of Corinthian Medical, Excelsior Medical, Balance Medical, SOMOS Your Health, SOMOS, and Eastern Chinese IPA have seen that to succeed in a VBP world the IPAs and physicians must be supported by an integrated management services organization. The MSO must deliver a portfolio of managed care contracts and the infrastructure to manage the financial risk attached to those contracts. The MSO must deliver administrative simplification for the PCPs and IPAs that generates more patient time and enables the PCPs to deliver the right care, at the right time in the right setting. The MSO must deliver clinical innovation that moves “population health” from theory to practice. The following grid highlights the functionality delivered to each of the IPAs. Patient Assessment and Coordination • Conduct initial and follow-up assessments focused on patients’ medical, psychological, and social support needs under the direction of the RN Care Manager., • Assist in developing and implementing individualized care plans in collaboration with the RN Care Manager and interdisciplinary team., • Monitor patient status through telephonic and in-person outreach to ensure continuity of care., • Support Care Management face-to-face assessments in the home, community, or clinical setting as directed by the care team.Patient and Family Education, • Provide patient-centered education on care plans, medications, chronic disease management, and preventive health practices., • Support families in understanding available health plan resources and empower them to make informed decisions about care., • Reinforce patient self-management goals identified by the care team.Care Transition Management, • Assist in care transition activities by coordinating follow-up appointments, medication reconciliation support, and patient/family education after discharge., • Communicate patient status and needs effectively to providers, RN Care Managers, and other team members to support safe transitions between settings (e.g., hospital, rehab, home).Resource Coordination, • Identify patients in need of social services or community-based resources and route referrals to the appropriate non-clinical coordinators or social workers., • Act as a liaison between patients, caregivers, and the healthcare team to promote access to needed medical and social supports., • Provide ongoing support to clinical staff by tracking progress toward care plan goals and reporting barriers or successes.Documentation and Reporting, • Maintain timely, accurate, and comprehensive documentation in the electronic health record (EHR) in accordance with organizational standards and regulatory requirements., • Prepare and maintain tracking logs for outreach, education, and follow-up activities., • Contribute to reporting on patient progress, barriers to care, and program outcomes.Clinical Risk Escalation, • Identify potential clinical concerns, deterioration in condition, or risk issues during patient outreach., • Promptly escalate concerns to the RN Care Manager or Supervisor for higher-level intervention., • Collaborate with the interdisciplinary team to address clinical issues and prevent avoidable adverse outcomes.Other Responsibilities, • Participate in mandatory in-person team/company meetings, ongoing training, and case reviews., • Provide updates on assigned patients at interdisciplinary team meetings., • Perform other duties as assigned in support of patient care and program objectives.Qualifications, • Current and valid LPN license in the state of practice., • Strong clinical knowledge of chronic disease management, preventive care, and medication adherence., • Prior experience in care management, managed care, community health, or ambulatory care preferred., • Excellent communication, interpersonal, and organizational skills., • Compassionate, patient-centered approach with the ability to build trusting relationships., • Proficiency in EHR systems and intermediate computer skills (Excel, Outlook, Teams, Word, etc.)., • Ability to manage multiple priorities, meet deadlines, and work both independently and as part of a multidisciplinary team., • Skilled in motivational interviewing and patient engagement strategies., • Demonstrated time management and critical thinking skills.Job Type: Full-time Pay: From $75,000.00 per year Benefits: • 401(k), • Health insurance, • Life insurance, • Paid time off, • Vision insuranceLanguage:, • Spanish (Required)License/Certification:, • LPN (Required)Work Location: Hybrid remote in Bronx, NY 10463

The Assistant Director of Medicaid and Integrated Products is primarily responsible for guiding the planning, execution, and administration of Medicaid Managed Care, as well as supporting the MLTC & Integrated Products lines of business. State on behalf of the organization Lead and/or support Medica

A healthcare provider in New York is seeking a Social Work Care Manager to provide telephonic assessments of members' medical and psychosocial needs. Key qualifications include a Bachelor's degree in social work, clinical social experience, and knowledge of Medicare and Medicaid regulations. The can

White Glove Consulting is seeking a motivatedMedicaid Outreach Specialistto support our growing team. The position involves outreach to nursing home facilities, hospitals and assisted living facilities throughout Long Island NY. Qualifications Strong interpersonal and communication skills Experien

Bachelor's degree social work or related field required, MSW or LMSW preferred. Minimum three to five years clinical social experience in long term care, managed care, home care, geriatrics or hospice preferred. Working knowledge of Medicare and Medicaid regulations preferred.

A Medicaid consulting firm is seeking a motivated Medicaid Outreach Specialist to support outreach efforts in New York. The successful candidate will conduct outreach to nursing homes, hospitals, and assisted living facilities, building relationships in the healthcare industry.

Job DescriptionDescription: ESSENTIAL FUNCTIONS: • Greets patients and their families in a courteous and professional manner., • Schedules patients in person and over the phone for Medical, Dental and Mental Health Providers., • Verifies insurance: Medicaid status, co-pays, deductibles, authorizations, and TFH PCP assignment., • Collects co pays., • Calculates and collects sliding fee scale charges., • Provides and collects all necessary HIPAA documents to patients. Follows all HIPAA, compliance, privacy and confidentiality standards., • Provides thorough and accurate information to all callers. Communicates appropriate preparation(s) in a clear, concise manner, • Confirms appointments for following day; verifying insurance and PCP, co-pays, self-pays or balance due, correct address and phone number on file., • Recalls patients who missed prior day’s appointments to attempt to re-schedule appointment; mail letters to those who were not contacted via phone call., • Rectifies cash box at the end of shift; Fill out cash receipt with patients’ information and type of payment made, including insurance type., • Obtains daily rosters from Insurance Companies of patients who have listed TFH Providers as their PCP. Contact these people via phone or mail inquiring if they would like to make an appointment with one of our Providers at TFH., • Maintains an organized and clean work and reception area., • Registers and obtains all patient demographics with up-to-date information., • Works with patients regarding insurance options, including selecting a primary care provider., • Ensures that eligibility and billing-related data are current., • Determines patient’s insurance eligibility using epaces and/or insurance web portal., • Follows-up to ensure that patient’s insurance enrollment or status change has been processed., • Tracks patients reported barriers to receiving all services needed., • Answers phones with TFH greeting and relay messages to the appropriated personnel., • Works closely with the Billing Department and Medical, Mental Health and Dental teams. High School degree/associate degree or an equivalent in training and/or experience; minimum of two years front desk/registration experience; valid NY state drivers or non-driver ID/license; knowledge of the New York City area; knowledge of current of health insurance plans and verification insurance eligibility; customer service experience; attention to details; reliable; resourceful; great work ethics; bilingual Spanish speaking required. COVID-19 and Flu Vaccines are required.

Job Description As a Customer Care Representative, you will interact directly with patients, assisting them with their medical equipment needs, processing orders, verifying insurance, and providing general administrative support. You will play an essential role in ensuring patients receive the right equipment on time while maintaining excellent customer service and a high level of professionalism. Wage: Competitive and negotiable, based on experience Key Responsibilities: * Patient Interaction & Front Desk Support: Greet and assist patients in a friendly, professional manner, both in person and over the phone. Address patient inquiries regarding product availability, insurance coverage, and order status. * Patient Registration & Information Collection: Collect and verify required patient information, including insurance details, medical history, and prescription information to ensure compliance with all Medicare/Medicaid requirements. * Medicare/Medicaid Verification & Authorization: Verify patient insurance coverage and eligibility through Medicare/Medicaid portals. Assist with obtaining prior authorizations as needed to ensure patient coverage for durable medical equipment. * Order Processing & Coordination: Assist patients in selecting appropriate medical equipment, process orders, and coordinate delivery schedules. Ensure all required paperwork is completed accurately and promptly. * Insurance & Billing Support: Work closely with the billing department to ensure accurate submission of claims, following up on any rejected or unpaid claims. Ensure all billing information aligns with Medicare/Medicaid regulations. * Patient Education: Provide clear instructions to patients on the proper use and care of their medical equipment. Address any concerns regarding warranties, returns, or troubleshooting of equipment. * Problem Resolution: Proactively address any patient concerns or issues regarding products, billing, insurance, or service delivery, and escalate matters to the appropriate department if necessary. * Documentation & Record Keeping: Maintain accurate, up-to-date patient records, ensuring all information is in compliance with HIPAA and other regulatory requirements. Document all interactions and updates in the patient management system. * Collaboration with Internal Teams: Collaborate with sales, billing, and delivery teams to ensure smooth communication and fulfillment of patient needs. Qualifications: * Experience: • Experience working with Medicare/Medicaid policies, billing procedures, and insurance verification is strongly preferred. Education: • High School diploma or equivalent; Associate's or Bachelor’s degree in healthcare administration or a related field is a plus. Knowledge & Skills: • Knowledge of Medicare/Medicaid billing and coverage policies, specifically related to Durable Medical Equipment (DME)., • Familiarity with DME products, healthcare regulations, and compliance standards., • Ability to manage patient inquiries efficiently and with a high level of empathy and professionalism., • Proficient in using office software (Microsoft Office Suite) and Electronic Health Records (EHR) systems., • Strong verbal and written communication skills, with the ability to clearly explain complex healthcare processes to patients. Customer Service Focus: • A patient-centered approach with a strong ability to handle sensitive situations with compassion and professionalism., • Excellent organizational and multitasking skills with a keen eye for detail. Problem-Solving Abilities: • Capable of resolving patient issues and concerns quickly and effectively while maintaining a positive experience.

Job Description Summary: Streetwork Project is the oldest street outreach program for homeless and street-involved youth in New York City. The program has grown from its beginnings in 1984 as a storefront project to encompass both outreach and comprehensive harm reduction services. The core service is long-term, one-on-one counseling, which is offered in a non-judgmental and holistic manner utilizing a harm reduction approach that focuses on building trust, fostering self-esteem, exploring options and choices, and empowering youth to change their high-risk behaviors. The Public Benefits Coordinator will work with clients on accessing emergency and long-term benefits. The core of the benefit assistance will include advocacy for acquiring and navigating cash assistance, food stamp (SNAP), Medicaid and disability-income programs (SSI and WeCARE). The Public Benefits Advocate will also provide trainings to Streetwork staff and provide technical assistance on individual cases with Case Managers and other staff members. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti- oppressive lens, into your work with clients., • Provide supportive advice and recommendations to target population., • Provide intakes as needed., • Carry a small caseload and perform short- and long-term benefits advocacy., • Prepare case records and compile daily statistics., • Write up documentation of summaries of medical records for disability benefits applications (SSI)., • Provide in-house individual crisis intervention and emergency assessments., • Advocate for clients in the social service system to obtain benefits: SSI, Public Assistance, Medicaid, SNAP., • Coordinate referrals for psychiatric evaluations; work with psychiatrist to assist in creating documentation for client applications for disability benefits., • Work in collaboration with the Housing Coordinator, Case Managers, Directors, and consulting psychiatrist to assist clients in applying for supportive income., • Provide strong advocacy and coordination of care and services., • Support drop-in daily flow as needed., • Provide in-house trainings on public benefits for clients and staff, • De-escalate and mediate conflicts on site., • Support the oversight of daily program activities., • Escort youth to appropriate services and provide transportation as part of case planning., • Streetwork Uptown Site, • Streetwork Lower East Side, • Streetwork Overnight Crisis Shelter Qualifications: Required: • Three (3) years’ experience providing public benefits related case management and advocacy, or three years’ services to at-risk youth preferred and/or at least 1 year with Streetwork providing direct service care., • Experience with youth and/or homeless population, utilizing harm reduction philosophy preferred, • Understanding of harm reduction perspective., • Compassionate approach to others and openness to new ideas., • Dynamic energy, ability to multi-task and negotiate multiple demands on attention., • Non-judgmental approach and ability to empathize with others., • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills., • Strong writing skills for summarizing medical records and written advocacy. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $26.93-$29.12 per hour Full-time Hours: 35 Hours per week Full-time Benefits: Paid time-off, Medical, Dental, Vision, and Life Insurance, 403(b) Retirement Plan, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Tenant Coordinator – Part-Time Location: 1323 Boston Road, Bronx, NY Schedule: Tuesday to Friday, 9:30 AM – 5:00 PM (28 hours/week) Hourly Rate: $25.75 Status: Non-Exempt About HANAC: HANAC, Inc. (Hellenic American Neighborhood Action Committee) is a multi-faceted nonprofit organization founded in 1972 to serve vulnerable populations throughout New York City. We are committed to providing high-quality social services to improve the lives of those in need. Position Summary: The Tenant Coordinator will provide comprehensive social services to residents in a newly constructed Senior Affordable Rental Apartment (SARA) development. This includes older adults aged 60+, some of whom were previously homeless. The Coordinator will work collaboratively with the Program Director and Social Work Supervisor to promote housing stability, facilitate aging in place, and build a positive, inclusive community culture through programming and support. Key Responsibilities: • Conduct initial tenant intakes, assessments, and consent documentation, • Develop individualized care plans and update as tenants’ medical or social conditions change, • Maintain consistent tenant contact and coordination with external service providers, • Facilitate counseling sessions and care plan meetings as needed, • Provide advocacy, benefits enrollment (e.g., Medicaid, SNAP), and resource referrals, • Support tenants with healthcare coordination, benefit renewals, and rent payments, • Organize community-building activities and tenant engagement programs, • Educate building staff on the needs of senior residents, • Conduct home visits and wellness checks for tenants with special circumstances, • Maintain accurate progress notes, daily case logs, and monthly HPD reports, • Bachelor’s Degree in Social Work or a related field, OR at least two years of college with demonstrated experience working with aging populations, • Knowledgeable in public benefits and entitlements for low-income seniors, • Proficient in Microsoft Office, • Strong interpersonal, organizational, and problem-solving skills, • Detail-oriented, dependable, and capable of working both independently and collaboratively kvJwEtKjxW

Job Description Medicare Benefit Advisor Travel Required Must reside in NY, NJ or CT. Bilingual Cantonese/Mandarin Required COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE! VillageCareMAX is looking for a motivated individual for this Full Time role as the Medicare Benefit Advisor. The Medicare Benefit Advisor is part of the VCMAX Business Development Team, and will be responsible for keeping the organization visible through new community and provider based referral sources. Some of your responsibilities will include: • Identify new business opportunities for the Medicare product lines to create referral pipelines and organization collaboration., • Maintain referral source accounts through profiling and strategic account reviews, understanding key needs of the account, and developing a written plan for the organization to meet the needs of the new potential referral source., • Serve as a liaison between all referral sources under the Benefit Advisors management, and VCMAX intake and operations department to ensure highest quality of service. Must reside in NY, NJ or CT. There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you! VillageCare is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job DescriptionDescription: Founded in 1866, The Floating Hospital (TFH), is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was more than 150 years ago: unrestricted healthcare to all who walk through our doors, regardless of immigration and insurance status, or the ability to pay. The Floating Hospital welcomes individuals of all ages, from infants, school age children (5+), youth and adults. TFH is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. • Receives electronic coded claims for all Medical and Dental services rendered from all locations in the Practice Management System. • Review Accounts Receivable reports and provide feedback on a weekly basis to the billing supervisor and include common trends that impact the revenue cycle such as coding or eligibility issues. • Contact supervisor to escalate issues that require resolution by the PM Vendor, • Work closely with the supervisors to ensure denials are corrected and appealed as appropriate in a timely manner., • Review the Athena worklist and Dentrix AR report for initial claims submission or denied claim., • Handle follow-up and appeals with assigned payers for unpaid, denied, and underpaid claims., • Contact payers directly and work with the supervisor to resolve issues., • Determine the reasons for the denials, correct the issue, and resubmit the claims., • Contact the payer for additional information about non-payment., • Utilize the various insurance portals to obtain additional information for rebilling claims., • Reviews and submits all billable claims to insurance payers, third-party payers, and self-pay services in Dentrix system., • Prepare daily batches of claim submissions in the Dentrix system and review the clearinghouse batch report., • Review Athena worklist queue daily and follow up on denied claims., • Assist with the maintenance of the daily claim submission tracking log., • Receives and properly posts all electronic and manual payments and adjustment from insurance companies and patients into Dentrix system., • Reviews and sends patient statements in Dentrix coordinating with the Billing Manager prior to submission., • Analyzes electronic and paper remittances received for Dental: a. Determines reasons for claim denials and makes corrections for resubmission. b. Determines managed care plan payment for Medicaid Wrap claim submission. c. Determines reasons for other claim errors and reports to the Billing Manager for review. • Reviews self-pay accounts for medical and dental and locate id numbers for billing and assist with the retroactive review and billing for self-pay patients. • Assists with billing claims project and appeal submission to the insurance companies., • Sort and categorize incoming mail for delivery to the contacts at various sites., • Maintains Athena correspondence dashboard., • Reconciles Cash received in the Athena and Dentrix system., • Prepares deposit for cash and check received., • Retrieves/obtains capitation rosters from the various insurance companies and updates the capitation file on the shared drive., • Retrieves/obtains PCMH rosters from the various insurance companies and updates the file on the shared drive., • Retrieves/obtains per member per month rosters from the various insurance companies and update the files on the shared drive for UDS and MCVR reporting. • Maintains the unpotable dashboard in Athena., • Maintains the Unapplied credit dashboard in Athena., • Processes Credit card payments and HIM Receipts., • Processes patient refunds., • Maintain a current knowledge of payer guidelines including Medicaid, Medicare, and Third Party., • Maintain a system knowledge of the practice management systems – Dentrix and Athena., • Attends meetings and training with the approval of the Supervisors., • Complete special projects and report findings to management., • Must comply with all HIPAA laws regarding electronic health records and patient information., • Any other duties as assigned. This is a Hybrid position. Requirements: The Billing Associate position requires two to five years of experience in the medical billing environment. Some college backgrounds in health care or a financial field are highly recommended. The Associate must be familiar with medical and coding terminology and have excellent analytical and meticulous organizational skills. The candidate must possess strong skills in MS Office, MS Excel, and use of the various insurance portals. Must have experience working with Athena Practice Management System. Must be able to work effectively in a remote environment.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under the general supervision of senior leadership, the Billing Manager is responsible for overseeing the revenue cycle for OPWDD programs and Article 28 clinical services. This position ensures accurate, compliant, and timely billing in accordance with ADAPT Community Network policies and procedures, applicable federal and state regulations, payer requirements, and professional standards. The Billing Manager leads billing operations, monitors compliance with regulatory requirements, optimizes reimbursement, resolves billing discrepancies, and supports financial reporting and revenue integrity initiatives in collaboration with Finance, Compliance, Quality Assurance, and Program leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES The key duties and responsibilities of the Billing Manager include but are not limited to: OPWDD Billing & Compliance • Manage billing processes for OPWDD services including but not limited to Community Habilitation, Day Habilitation, Respite, Supported Employment, Care Coordination / Health Home Care Management, Residential Services, Assistive Supports, and Representative Payee Unearned Income, • Ensure compliance with OPWDD, DOH, Medicaid, and HCBS waiver billing requirements., • Oversee accurate service documentation, encounter data, and billing submission timelines., • Conduct routine audits to ensure clean claims and correct service authorizations (e.g., DDP-2, LOCs, TABS/CHRC consistency)., • Track and resolve billing edits and rejections in eMedNY and managed care portals., • Manage billing for clinics licensed under Article 28, including primary care, behavioral health, specialty services, rehabilitation services, and ancillary testing., • Oversee claims submission for Medicaid FFS, Medicare, Medicaid Managed Care, and commercial payers., • Verify patient insurance eligibility, authorizations, referrals, and required documentation., • Ensure compliance with Article 28 billing standards, APGs (Ambulatory Patient Groups), and DOH regulations., • Oversee coding (ICD-10, CPT, HCPCS) accuracy and collaborate with clinical staff on documentation improvement., • Supervise billing team members, establishing clear performance expectations and productivity standards., • Develop workflows, SOPs, and KPI dashboards for improved billing efficiency and revenue performance., • Train staff on OPWDD and Article 28 billing practices, system updates, and compliance requirements., • Maintain proficiency in billing and EHR systems (e.g., eMedNY, EPaces, billing software, clearinghouses, and EMRs)., • Generate monthly revenue cycle reporting on AR aging, collections, denial rates, and payer trends., • Partner with the Finance team to support month-end close and revenue forecasting., • Identify billing risks and opportunities, recommending process improvements and system enhancements., • All other duties as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIRED • Bachelor’s degree in Health Care Administration, Accounting, or related field required., • Minimum five (5) years of healthcare billing experience required., • Minimum three (3) years of supervisory experience required., • Demonstrated experience with OPWDD and Article 28 billing required., • Knowledge of Medicaid, Medicare, Managed Care, and regulatory billing requirements., • Knowledge of CPT, HCPCS, and ICD-10 coding standards., • Experience with electronic medical record and billing software systems., • Strong analytical, organizational, communication, and problem-solving skills., • Experience with OPWDD billing and compliance platforms., • Familiarity with state billing portals and encounter reporting systems., • Experience with value-based payment or quality incentive programs., • Advanced spreadsheet and financial reporting skills. COMPENSATION: $70,000 - $80,000 Annually + Industry-Leading Benefits! At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job DescriptionHealthPlus Staffing is assisting a well established organization with their search for a Ophthalmologist to join their team in Long Island, NY. With over 35 clinics and over half a million patients across the 5 boroughs and Long Island, the growth potential is exponential. Job Description: • Location: Long Island, NY (Babylon), • Position: Ophthalmologist, • Structure: Outpatient, • Credentialing: 60 days Days, • Schedule: Full-Time, • EMR: Epic, • Support: Full Office Staff and APP, • Duties:, • Diagnose and treat a wide variety of eye disorders., • Perform surgical procedures weekly., • Compensation: 285-375K, • Benefits: Full Package Qualifications:, • Unrestricted NY license, • BE/BC in Ophthalmology, • Active DEA registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enroll, • One to three years of ophthalmology clinical experience in an outpatient settingIf interested in this position please apply immediately and someone will be in contact within 24 hours of submission.

This role is ideal for someone with strong knowledge of Medicare/Medicaid , medical insurance coverages, and Epic EMR who thrives in a fast-paced healthcare environment. Key Responsibilities Submit and follow up on primary and secondary insurance claims Perform insurance carrier follow-up on outstan

Physician Billing Specialist (Epic | Medicare/Medicaid | Insurance Follow-Up) Experience: 1–2 Years | Healthcare Revenue Cycle Job Summary We are seeking a detail-oriented Physician Billing Specialist with hands-on experience in insurance billing, claims follow-up, and denial management. This role

Job DescriptionHealthPlus Staffing is assisting a well established organization with their search for a non-invasive Cardiologist to join their team in Brooklyn, NY. With over 35 clinics and over half a million patients across the 5 boroughs and Long Island, the growth potential is exponential. Job Description: • Location: Brooklyn, • Position: Cardiology, • Structure: Outpatient, • Start: 30-60 days Days, • Schedule: Full-Time (40 hours), • Duties:, • Consultations and Physician Examinations, • Evaluate, Diagnose, and provide proper treatment plan, • Perform wide range of non-invasive procedures, • Echocardiography and Stress Echo testing, • Pacemaker and Defibrillator monitoring, • EMR; Epic, • Support: Full Office Staff and APP, • Compensation: 375K - 575K + Sign-On Bonus, • Benefits: Full Package, • Malpractice Insurance, • CME Reimbursement, • Medical/Dental/Vision, • 401K Retirement PlanQualifications:, • Unrestricted NY license, • BE/BC in Cardiology, • Active DEA registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enroll, • Must have 1 year of experience or moreIf interested in this position please apply immediately and someone will be in contact within 24 hours of submission.

Job DescriptionHealthPlus Staffing is assisting a well established organization with their search for a Neurologist to join their team in Queens, NY. With over 35 clinics and over half a million patients across the 5 boroughs and Long Island, the growth potential is exponential. Job Description: • Location: Queens, NY (Forest Hills), • Position: Neurologist, • Structure: Outpatient, • Start: 30-60 days Days, • Schedule: Full-Time (40 hours), • Duties:, • Comprehensive neurological exams, • Treat conditions including headaches, stroke, dementia, Alzheimer's, Parkinsons, MS, Sleep disorders, epilepsy, etc., • Order and interpret EEG, EMG, MRI, CT, • EMR; Epic, • Support: Full Office Staff and APP, • Compensation: 300K - 350K, • Benefits: Full Package, • Malpractice Insurance, • CME Reimbursement, • Medical/Dental/Vision, • 401K Retirement PlanQualifications:, • Unrestricted NY license, • BE/BC in Neurology, • Active DEA registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enroll, • Must have 1 year of experience or moreIf interested in this position please apply immediately and someone will be in contact within 24 hours of submission.

Job DescriptionHealthPlus Staffing is assisting a well established organization with their search for a non-invasive Cardiologist to join their team in Forest Hills, NY. With over 35 clinics and over half a million patients across the 5 boroughs and Long Island, the growth potential is exponential. Job Description: • Location: Queens, NY (Forest Hills), • Position: Cardiology, • Structure: Outpatient, • Start: 30-60 days Days, • Schedule: Full-Time (40 hours), • Duties:, • Consultations and Physician Examinations, • Evaluate, Diagnose, and provide proper treatment plan, • Perform wide range of non-invasive procedures, • Echocardiography and Stress Echo testing, • Pacemaker and Defibrillator monitoring, • EMR; Epic, • Support: Full Office Staff and APP, • Compensation: 375K - 575K + Sign-On Bonus, • Benefits: Full Package, • Malpractice Insurance, • CME Reimbursement, • Medical/Dental/Vision, • 401K Retirement PlanQualifications:, • Unrestricted NY license, • BE/BC in Cardiology, • Active DEA registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enroll, • Must have 1 year of experience or moreIf interested in this position please apply immediately and someone will be in contact within 24 hours of submission.

Job Description Why work at Greenwich House? At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion. Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at . The Opportunity The Supervising Case Manager will provide individual case management and informational services to senior citizens within Greenwich House’s Older Adults Network. This role will carry a case load of short- and long-term clients, while supervising other Case Managers and OAN staff. The Supervising Case Manager will be responsible for working alongside Senior Center Directors and other agency staff to identify and assist clients in need, with an end goal of enabling seniors to live with independence and dignity in the own homes. This individual will be required to interact with all levels of personnel, customers and clients of Greenwich House, as well as maintain cordial business relationships with the organization’s other programs. Responsibilities • Conduct client intake and assessments to determine their needs., • Provide information, case assistance, referral, supportive counseling, and follow up to assist with financial, social, health, and mental health needs., • Facilitate applications and renewals for benefits including SNAP, Medicaid, Medicare, Access-a Ride; assist with referral and connections to legal services, medical care, mental health services, home care, housing, and advocacy with public and private systems., • Timely documentation of services provided and client status in agency records and online data base (STARS), according to DFTA and Greenwich House guidelines., • Supervise, mentor and lead direct reports, as assigned by supervisor/program director., • Supervise MSW students., • LMSW with SIFI, • Experience working with the elderly and/or with at-risk populations, • Fluency with benefits and entitlements, • Must have interpersonal skills, ability to engage clients and families, • Capacity to assess functional, cognitive, social status of clients, • Must be able to work at other Greenwich House senior centers, off-site, and occasional home visits, • Ability to identify and intervene in crisis situations, • Ability to work collaboratively with interdisciplinary team to accomplish program goals and adapt to changing environment, • Excellent written and verbal communication skills; proficient computer skills including Microsoft Word, Excel, • Working knowledge of Spanish or Chinese, preferred. Russian or French, a plus Employment Details Department: Older Adults Network Location: Onsite at Greenwich House OAN sites; In-Field Schedule: 35 hours/week FLSA Classification: Exempt Employment Type: Full-Time Reports To: Director of Older Adult Community Services Union Representation: Non-Union Compensation The base salary for this position is $64,645.56 per year. This rate reflects the anticipated need for this role and may be adjusted based on experience, education, and organizational needs. Benefits Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. Equal Employment Opportunity & Accessibility Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or an accommodation during the application or interview process, please contact us.

Job Description Job Title: Registered Nurse Job Summary: The Mobile Behavioral Health (MBH) programs at CASES provide evidence-based, community-based mental health services through Assertive Community Treatment (ACT) and Intensive Mobile Treatment (IMT) teams. These multidisciplinary teams serve adults with serious mental illness, often with co-occurring substance use disorders, histories of criminal legal involvement, and frequent use of crisis services, shelters, and hospitals. Services are highly individualized and focused on promoting recovery, wellness, and successful integration into the community. The Registered Nurse provides medication management and administration, health assessment, counseling, and psychoeducation to support participant stability and recovery. At least 80% of services are delivered in the community, in alignment with the core principles of ACT and IMT, professional nursing ethics, and regulatory standards. Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM. Salary: The salary for this role is $100,940 per year. Location Address: We have ongoing openings for Registered Nurses across our offices in New York City located in the Bronx, Brooklyn, and Manhattan.. Our offices are easily accessible by public transportation. Workplace Flexibility: Flexible - Staff have the flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. What You Will Be Doing: • Deliver at least 80% of nursing services in the community, including medication administration (oral and injectable), health assessments, psychoeducation, and monitoring of medication side effects and adherence., • Conduct health screenings and coordinate care with primary care, specialty providers, hospitals, shelters, housing providers, and other service systems., • Collaborate with prescribers, Licensed Practical Nurses (LPNs), and multidisciplinary team members to support participant health and recovery goals., • Complete timely and accurate documentation, including progress notes, assessments, and incident reports, in compliance with OMH, DOHMH, and Medicaid standards., • Use trauma-informed, culturally responsive, and recovery-oriented approaches in all services., • Participate in team meetings, case conferences, and on-call rotations as assigned., • Promote integrated care and improved health outcomes for participants with complex medical and behavioral health needs., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in the hallway, to the appropriate facilities staff member or supervisor., • Any other duties as required by Team Leader and senior clinical leadership. What We Are Looking For: • Current New York State Registered Nurse (RN) license., • Minimum of 2–3 years of experience working with adults with serious mental illness, co-occurring substance use disorders, trauma, homelessness, and/or criminal justice involvement., • Knowledge of community treatment models, support services, and resources for justice-involved and high-need populations., • Proficiency with electronic health records and basic computer skills., • Strong organizational skills, self-motivation, and ability to work independently in the field., • Commitment to recovery-oriented, trauma-informed care and social justice principles., • Individuals with lived experience are encouraged to apply. Preferred Skills: • Fluency in Spanish. Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. This position is full-time Monday - Friday from 9:00 AM - 5:00 PM 35 hours per week

Job DescriptionHealthPlus Staffing is assisting a well established organization with their search for a Primary Care Physician to join their team in Manhattan, NY. With over 35 clinics and over half a million patients across the 5 boroughs and Long Island, the growth potential is exponential. Job Description: • Location: Manhattan, NY (Upper East), • Position: Internal Medicine, • Structure: Outpatient (No call), • Start: 30-60 days Days, • Schedule: Full-Time (40 hours), • Duties: Consultations, Follow up, Physical exams, • EMR; Epic, • Support: Full Office Staff and APP, • Compensation: 225-260K + RVU bonus (TBD), • Benefits: Full Package Qualifications:, • Unrestricted NY license, • BE/BC in Internal Medicine, • Active DEA registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enrollIf interested in this position please apply immediately and someone will be in contact within 24 hours of submission.

Job DescriptionHealthPlus Staffing is assisting a well established organization with their search for a Primary Care Physician to join their team in Queens, NY. With over 35 clinics and over half a million patients across the 5 boroughs and Long Island, the growth potential is exponential. Job Description: • Location: Queens, NY (Flushing), • Position: Internal Medicine, • Structure: Outpatient (No call), • Start: 30-60 days Days, • Schedule: Full-Time (40 hours), • Duties: Consultations, Follow up, Physical exams, • EMR; Epic, • Support: Full Office Staff and APP, • Compensation: 225-260K + RVU bonus (TBD), • Benefits: Full Package Qualifications:, • Unrestricted NY license, • BE/BC in Internal Medicine, • Active DEA registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enrollIf interested in this position please apply immediately and someone will be in contact within 24 hours of submission.

Job DescriptionHealthPlus Staffing is assisting a well established organization with their search for a Primary Care Physician to join their team in Washington Heights NY. With over 35 clinics and over half a million patients across the 5 boroughs and Long Island, the growth potential is exponential. Job Description: • Location: Manhattan, NY (Washington Heights), • Position: Family Medicine, • Structure: Outpatient (No call), • Start: 30-60 days Days, • Schedule: Full-Time (40 hours), • Duties: Consultations, Follow up, Physical exams, • EMR; Epic, • Support: Full Office Staff and APP, • Compensation: 225-280K + RVU bonus (TBD), • Benefits: Full Package Qualifications:, • Unrestricted NY license, • BE/BC in Internal Medicine or Family Medicine, • Active DEA registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enrollIf interested in this position please apply immediately and someone will be in contact within 24 hours of submission.

Job DescriptionHealthPlus Staffing is assisting a well established organization with their search for a Primary Care Physician to join their team in Brooklyn, NY. With over 35 clinics and over half a million patients across the 5 boroughs and Long Island, the growth potential is exponential. Job Description: • Location: Brooklyn, NY (Crown Heights), • Position: Internal Medicine, • Structure: Outpatient (No call), • Start: 30-60 days Days, • Schedule: Full-Time (40 hours), • Duties: Consultations, Follow up, Physical exams, • EMR; Epic, • Support: Full Office Staff and APP, • Compensation: 225-260K + RVU bonus (TBD), • Benefits: Full Package Qualifications:, • Unrestricted NY license, • BE/BC in Internal Medicine, • Active DEA registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enrollIf interested in this position please apply immediately and someone will be in contact within 24 hours of submission.

Job DescriptionHealthPlus Staffing is assisting a well established organization with their search for a Primary Care Physician to join their team in their Upper East Side clinic. With over 35 clinics and over half a million patients across the 5 boroughs and Long Island, the growth potential is exponential. Job Description: • Location: Upper East Side, NY (Manhattan), • Position: Internal Medicine, • Structure: Outpatient (No call), • Start: 30-60 days Days, • Schedule: Full-Time (40 hours), • Duties: Consultations, Follow up, Physical exams, • EMR; Epic, • Support: Full Office Staff and APP, • Compensation: 225-260K + RVU bonus (TBD), • Benefits: Full Package Qualifications:, • Unrestricted NY license, • BE/BC in Internal Medicine, • Active DEA registration, • Must possess active Medicare/Medicaid Enrollment or be eligible to enrollIf interested in this position please apply immediately and someone will be in contact within 24 hours of submission.