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  • Direct Support Professional
    Direct Support Professional
    5 days ago
    $18 hourly
    Full-time
    Springfield Gardens, Queens

     Assists in the development, implementation, and evaluation of service and support plans based on individuals' preferences, needs, and interests.  Observes and documents individuals' behavior and responses to programs, support services, and treatments.  Participates in treatment team meetings, communicates and discusses observations, and may suggest alternative programs and services based on individuals' personal preferences.  Helps individuals lead richer lives, participate in the community and recreation programs that strengthen life skills, and develop and maintain positive relationships with peers, family members, and others in the community.  Assists in teaching and reinforcing social skills and acceptable means of dissipating frustration or anger and resolving conflicts and acts as a role model for positive behavior.  Encourages individuals to participate in social, recreational, and leisure activities; and organizes, participates in, and/or supervises such activities.  Transports and/or arranges for the transportation of individuals to social events and accompanies individuals to community activities.  Supports individuals' career, education, and/or employment goals; and may assist in developing educational and vocational skills according to service plans.  Helps individuals keep track of their finances and assists with banking and financial transactions.  Supports individuals' health and wellness, and safety in everyday situations.  Assists and/or instructs individuals in performing personal care and hygiene tasks, such as bathing, toileting, grooming, dressing, dental care, nutrition, and daily living activities.  Teaches individuals basic food preparation, safety, and sanitation skills; supervises and assists in meal planning, food selection, and preparation activities; and feeds or assists in feedings individuals who require assistance. Rev. 10/2021  May administer medications and basic treatments as prescribed; observe and monitor individuals in the self-administration of medication; and take and record individuals' temperatures, blood pressures, pulse rates, and weight.  Monitors and reports significant changes in health status or concerns.  Accompanies individuals to medical, dental, and health-related appointments.  Responds to and assists in crisis and emergency situations following established guidelines, procedures, and first aid techniques.  Maintains and ensures a safe, clean, and comfortable environment for individuals.  Performs, assists, and/or instructs individuals in routine housekeeping, cleaning, and minor maintenance tasks.  Monitors and maintains household supplies and inventories.  Teaches and reinforces fire and safety procedures to individuals; and maintains basic fire and safety equipment. QUALIFICATIONS  High School or equivalent diploma  Basic computer knowledge in all Microsoft Suite applications preferred  Excellent interpersonal and flexibility skills required  Valid, unrestricted NYS Driver’s License in accordance with Agency Standards  Bi Lingual a plus but not required

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  • Office Manager
    Office Manager
    5 days ago
    Full-time
    Whitestone, Queens

    Job Summary We are seeking a dynamic, patient-focused, and highly organized Office Manager to lead the daily operations of our chiropractic clinic and ensure an exceptional experience for every patient. This vital role is responsible for overseeing front-office and administrative functions, optimizing patient flow, supporting providers and staff, coordinating vendor and facility needs, and maintaining smooth clinic systems. This is a hybrid position, combining on-site clinic leadership with remote administrative responsibilities. The ideal candidate is proactive, detail-oriented, and confident in a fast-paced healthcare setting—someone who can balance hospitality with precision, communicate clearly with patients and team members, and uphold compliance standards. This position offers an exciting opportunity to shape clinic culture, drive operational excellence, and directly contribute to superior patient outcomes and practice growth. Responsibilities Oversee daily clinic operations on-site to ensure an efficient and welcoming environment, including front desk workflow, multi-line phone systems, patient check-in/check-out, and appointment scheduling. Manage remote administrative duties such as reporting, billing follow-up, staffing coordination, vendor communication, and system updates during scheduled hybrid/remote days. Manage patient scheduling and provider calendars, coordinating new patient intakes, follow-up care plans, re-exams, and therapy/rehab visits while helping maintain a full and well-balanced schedule. Supervise and support administrative and front-office staff, providing training in customer service, clinic procedures, EHR use, and role-specific performance goals. Maintain accurate patient records and clinic documentation in accordance with HIPAA and clinic policies, including intake forms, consent paperwork, care plan documents, and communication logs. Oversee billing and financial operations, including bookkeeping, budgeting, payroll processing, and financial recordkeeping using tools such as QuickBooks. Coordinate insurance and payment processes, including benefits verification, authorizations (when applicable), claim submission/management, patient balances, and clear financial communication with patients. Manage vendor relationships and clinic supplies, negotiating contracts, ordering equipment/office/clinical supplies, and ensuring cost-effective, uninterrupted service delivery. Support clinical flow and patient experience, troubleshooting scheduling conflicts, addressing patient questions or concerns professionally, and maintaining a calm, solution-oriented atmosphere. Organize clinic meetings, patient education events, trainings, and team initiatives that enhance engagement, retention, and clinic culture. Assist with HR functions, including onboarding new employees, maintaining employee records, coordinating trainings, and facilitating communication between providers, staff, and leadership. Monitor and improve office systems, tracking operational metrics (e.g., scheduling efficiency, collections, patient retention), and implementing process upgrades to support practice growth and patient satisfaction. Skills Proven experience in office management or healthcare/medical administrative roles, with strong organizational and multitasking capabilities. Ability to work effectively in a hybrid role, staying responsive, organized, and self-directed during remote administrative days while maintaining strong on-site leadership presence. Supervisory experience with the ability to lead, coach, and motivate a front-office team in a patient-facing setting. Proficiency in QuickBooks for bookkeeping, payroll, budgeting, and financial tracking. Excellent communication skills with warm, professional phone etiquette, strong customer service orientation, and confidence handling patient concerns. Familiarity with electronic health records (EHR/EMR), patient documentation systems, and maintaining accurate clinical files. Working knowledge of HIPAA compliance and healthcare privacy standards. Understanding of insurance verification, authorizations, billing, and claims workflows (chiropractic/rehab or medical billing experience strongly preferred). Strong event and schedule coordination skills for provider calendars, team meetings, trainings, and clinic events. Knowledge of vendor management practices and contract negotiations. Experience with clerical tasks such as filing, data entry, and recordkeeping in a regulated environment. Ability to remain calm, adaptable, and solutions-focused while supporting a busy clinic and high patient volume. Pay: $22.00 - $25.00 per hour Expected hours: 40.0 per week Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Whitestone, NY 11357 (Preferred) Work Location: Hybrid remote in Whitestone, NY 11357

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  • Education Specialist
    Education Specialist
    1 month ago
    $24–$27 hourly
    Full-time
    Forest Hills, Queens

    We are seeking an Education Specialist to support the Queens Childcare Network (QCCN). The primary role of the Education Specialist is to build strengths-based relationships within our network of licensed in-home childcare providers. This role focuses on guiding and supporting our family or group family daycare providers by coaching them on play-based instruction in accordance with Department of Education (DOE) curriculum. PRIMARY RESPONSIBILITIES: • Serve on a team supporting a network of regulated in-home childcare providers serving 500+ children ranging in infancy to 12 years of age., • Assist in the launching of a new NYC DOE contract for the EarlyLearn and 3K Programs., • Provide effective guidance to ensure effective services to QCH's 45+ affiliated family and group family childcare providers., • Collaborate with the QCCN Education Director, Family Support Worker, and Health Monitors to meet the needs of all children and families., • Provide twice monthly strength-based practice-based coaching to up to 17 affiliated providers as they implement a mixed-age curriculum., • Adapt and provide guidance to affiliated providers on the implementation of an evidence-based curriculum for mixed-age group settings that meets the individual needs of all children., • Review and adapt appropriate curriculum with affiliated providers that foster hands-on developmentally appropriate and relationship-based interactions with all children., • Assist affiliated providers gathering observations of children and entering child assessment data in a timely manner and support its use for curriculum and lesson planning., • Document all coaching sessions aligned with the DOE’s Early Childhood Framework for Quality (EFQ)., • Assist in ongoing outreach, enrollment, and all other administrative tasks., • Support QCCN Education Director in coordinating all required professional learning days throughout the year., • Maintain relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families., • Participate in weekly Network team meetings and applicable NYC DOE Trainings and Meetings., • Assist in the facilitation of monthly Network Professional Learning/Development sessions., • BA/BS in Early Childhood or Infant/Toddler Studies; Master’s degree preferred; Comparable Social Work, Psychology or Human Service education also accepted;, • Bilingual English/Spanish: verbal, reading & written fluency (preferred);, • Computer literate: Microsoft Word, Excel, & Teams; and Zoom (required);, • Experience teaching or serving children under age 5 (required);, • As indicated, ability to work effectively from home or another remote location with consistent Wifi, privacy and utilization of agency communication and learning tools (required);, • As indicated, ability to efficiently travel within QCH Network (Queens, NY) catchment area and conduct on site coaching sessions at designated in-home daycares (required);, • Exceptional time management skills; Ability to multitask; Must be a team player (required);, • Cultural sensitivity; Respect for the unique backgrounds of all QCCN providers and families (required);

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  • Behavior Technician
    Behavior Technician
    1 month ago
    $24–$32 hourly
    Part-time
    Jamaica, Queens

    Job Overview We are seeking a compassionate and dedicated Behavior Technician to join our team. In this role, you will work closely with individuals, particularly children, who are on the autism spectrum or have other behavioral health challenges. You will implement individualized care plans based on Applied Behavior Analysis (ABA) principles to promote positive behavior changes and enhance the quality of life for our clients. Your ability to educate clients and their families about behavior management techniques will be essential in this position. Responsibilities Implement and monitor individualized behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA). Educate clients and families on behavior management strategies and techniques. Collect and document data on client progress, ensuring accurate medical documentation and adherence to care plans. Work collaboratively with other professionals to develop comprehensive treatment strategies tailored to each client's needs. Maintain organized medical records and ensure confidentiality of all client information. Assist in the development of new care plans based on ongoing assessments and evaluations. Provide support during therapy sessions, reinforcing learned skills in various settings. Participate in team meetings and training sessions to enhance skills in Applied Behavior Analysis and behavioral health practices. Qualifications Must be willing to work after 2:30pm Experience working with children, particularly those with autism or behavioral health issues, is required. Knowledge of medical terminology and experience with medical documentation is beneficial. Familiarity with behavior management techniques and principles of Applied Behavior Analysis is a plus. Strong communication skills, both verbal and written, to effectively educate clients and families. Ability to work collaboratively within a multidisciplinary team environment. Compassionate demeanor with a genuine desire to help others improve their lives through effective behavioral strategies.

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  • Paralegal
    Paralegal
    2 months ago
    Full-time
    Fresh Meadows, Queens

    Personal Injury Paralegal 📍 Location: Queens, NY 🏛️ Employment Type: Full-time | In-office 💼 Experience Level: Mid-level (5+ years preferred) About Our Firm We are a respected and fast-paced personal injury law firm based in Queens, New York, representing clients in motor vehicle accidents, premises liability, construction accidents, and general negligence matters. Our team is committed to providing personalized, results-driven legal representation with integrity, professionalism, and compassion. Position Overview We are seeking an experienced Personal Injury Paralegal to support our attorneys in managing a high-volume caseload. The ideal candidate will be organized, detail-oriented, and able to work independently while maintaining excellent client communication and file management. Key Responsibilities • Manage personal injury cases from intake through settlement or trial preparation., • Conduct client intakes and maintain regular communication to provide updates and gather documentation., • Draft and file pleadings, discovery demands, bills of particulars, and motions., • Request, review, and summarize medical records and police reports., • Schedule depositions, IMEs (Independent Medical Examinations), and court appearances., • Prepare settlement packages and assist with negotiations and disbursements., • Maintain accurate case files and monitor critical deadlines., • Assist attorneys in trial preparation as needed. Qualifications • 3+ years of experience as a personal injury paralegal (plaintiff’s side preferred)., • Strong understanding of New York State court procedures and NYSCEF e-filing., • Proficiency in Microsoft Office and case management software (e.g., SmartAdvocate, Needles, or TrialWorks)., • Excellent written, verbal, and organizational skills., • Ability to multitask and prioritize in a fast-paced environment., • Bachelor’s degree or Paralegal certificate preferred., • Bilingual in English and Spanish — strongly preferred. Compensation & Benefits • Competitive salary (commensurate with experience), • Opportunities for professional development and career growth, • Supportive, team-oriented work environment

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