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  • School Monitor
    School Monitor
    2 months ago
    $17.5 hourly
    Part-time
    Midland Beach, Staten Island

    Job Title: School Monitor Schedule: Approximately 20 hours per week Job Type: Part-Time, Non-Exempt, Hourly Pay Rate: $17.50 per hour JOB DESCRIPTION United Activities Unlimited, Inc. (UAU) is a Staten Island-based community organization providing youth development, education, and community support services. The School Monitor supports Beacon, Cornerstone, COMPASS, and SONYC afterschool programs by maintaining safety, order, and security during program hours. This role focuses on supervising common areas such as hallways, stairwells, and restrooms to ensure a safe and orderly environment for youth participants and staff while supporting overall program operations. REQUIRED JOB QUALIFICATIONS · Must be at least 18 years of age · High School Diploma or GED required · Matriculated college student or higher from an accredited college or university preferred · One or more years of experience working with adolescents preferred · One or more years of experience in a school-based setting · Commitment to working from a strength-based perspective · Cultural competence and the ability to effectively engage diverse populations · Strong verbal and written communication skills · Strong organizational, time management, and problem-solving skills · Ability to work independently and collaboratively · Willingness to take initiative and demonstrate flexibility · Must pass required reference checks and background clearances as required by DOH, DOE, DYCD, and UAU PHYSICAL REQUIREMENTS · Ability to work both indoors and outdoors based on operational needs and weather conditions · Ability to sit, stand, walk, and occasionally run based on program needs · May require prolonged standing and walking during scheduled hours · Ability to remain in a stationary position for portions of the day · Ability to communicate clearly and exchange accurate information · Ability to observe details at close range EQUAL OPPORTUNITY EMPLOYER United Activities Unlimited, Inc. is an Equal Opportunity Employer (EOE). UAU is committed to creating an inclusive work environment and encourages candidates from diverse backgrounds to apply.

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  • Insurance Coordinator - ABA
    Insurance Coordinator - ABA
    15 minutes ago
    Full-time
    Brooklyn, New York

    About Lighthouse ABA Lighthouse ABA provides Applied Behavior Analysis (ABA) services to children and families, delivering high-quality, individualized care across our service areas. Behind every child who receives services is a coordinated effort to make sure care is authorized, covered, and never interrupted. The Insurance Coordinator sits at the center of that effort. Position Summary We're looking for a detail-driven Insurance Coordinator to own the eligibility and authorization side of our ABA services. In this role, you make sure every client has active insurance coverage and valid authorization in place before and throughout their care --- verifying benefits, securing initial authorizations, and staying ahead of re-authorization deadlines so that no child's services lapse. You'll be the connective tissue between payers, our clinical team, and families, translating insurance requirements into clear next steps and keeping our authorization pipeline accurate and current. This is a role for someone who is organized, persistent, and detail oriented --- someone who takes real ownership of deadlines and follows through until each authorization is confirmed. Position is full-time and compensation is based on experience ranging between $25-30/hr. Key Responsibilities Eligibility & Benefits Verification • Confirm that referrals, diagnoses, and required documentation meet each payer's criteria for ABA services., • Confirm new coverage whenever a client's coverage changes. Authorization & Re-authorization Management • Prepare and submit initial authorization requests for ABA assessments and treatment, ensuring each packet is complete and payer-compliant., • Track every active authorization --- units approved, units used, and expiration dates --- and initiate re-authorizations well ahead of deadlines to prevent any lapse in services., • Coordinate with BCBAs and the clinical team to gather assessments, treatment plans, progress reports, and supporting documentation required for authorization and continued-care requests., • Monitor authorization status through submission, follow-up, and approval, escalating delays and resolving payer requests for additional information. Payer & Internal Coordination • Serve as the primary point of contact with our insurance team, • Keep clinical, intake, and billing teams informed of authorization status, upcoming expirations, and any coverage issues that could affect a client's schedule., • Communicate coverage and authorization details clearly to families when needed, in plain, supportive language. Records & Compliance • Maintain accurate, up-to-date authorization records in our systems (client management platform and payer portals), ensuring dates, units, and documentation are always current., • Track key dates and maintain a reliable tickler/reminder system so re-authorizations are never missed., • Handle all client and health information in accordance with HIPAA and organizational privacy standards. Qualifications Required • 1+ years of experience in insurance verification, prior authorizations, or a related healthcare administrative role (ABA, behavioral health, or pediatric therapy experience strongly preferred)., • Working knowledge of insurance concepts --- eligibility, benefits, authorizations, medical necessity, and payer requirements., • Strong organizational skills and exceptional attention to detail, with a proven ability to manage many deadlines at once without letting anything slip., • Clear, professional written and verbal communication., • Comfort working in insurance portals, EHR/practice-management systems, and standard office software (spreadsheets, email)., • Persistence and comfort with payer follow-up --- including phone calls and appeals of incomplete or delayed requests., • A discreet, professional approach to confidential health information (HIPAA). Preferred • Direct experience with ABA authorizations and continued-care/re-authorization workflows., • Familiarity with Medicaid and commercial payer requirements in our service areas., • Experience coordinating with BCBAs or clinical teams to assemble authorization documentation. Skills & Attributes • Highly organized and deadline-driven, • Detail-oriented and accurate, • Proactive and self-directed --- you chase down answers rather than wait for them, • Collaborative and responsive across teams, • Calm and professional under pressure Department:

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  • Assistant Store Manager - NYC
    Assistant Store Manager - NYC
    1 day ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY As an Assistant Store Manager, you are responsible for assisting the Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. Jointly you will be responsible for adhering to market-specific legal requirements, company policies, cleaning, and compliance structures. You are expected to have a full overview of the store and lead your team members when your Store Manager is not present ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. KEY RESPONSIBILITIES Value-Based Leadership • Support the Store Manager in leading team members in alignment with the company Manifest and operational principles, • Provide guidance and support to team members to ensure a positive and high-performing store culture, • Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles Employee Engagement & Development • Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training, • Support initiatives that maintain and improve the store's employee engagement levels, • Encourage open communication and contribute to a collaborative team environment Guest Experience • Champion a guest-first mindset in all store activities, • Build and maintain strong guest relationships within the local community in alignment with brand behavior principles, • Contribute to increasing overall guest satisfaction and loyalty Operational Excellence & Compliance • Help maintain a safe, secure, and healthy work environment, • Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines, • Ensure brand standards and local regulatory requirements are consistently upheld Stock & Inventory Support • Assist in stock handling processes, including inventory counts and ordering, • Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets Performance & Financial Contribution • Support initiatives to drive sales growth and optimize store profitability, • Assist in achieving company-defined financial and non-financial KPIs, • Monitor performance metrics and escalate opportunities or risks to the Store Manager as needed Qualifications • At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation: $22.25 hourly plus tips Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Direct Support Professional
    Direct Support Professional
    1 month ago
    $18–$19.5 hourly
    Full-time
    Hackensack River Waterfront, Jersey City

    Hudson Milestones is searching for reliable and dedicated Direct Support Professionals (DSP). The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Benefits: We offer a comprehensive benefits package for *full-time employees* that may include: • Health, dental, and vision insurance, • 401(k) with company match after one year of employment, • Paid time off (vacation, sick days, & personal time), • Family Medical Leave Other Compensation (if applicable): • Bonuses and/ or incentives at the discretion of the Agency. Job Description: The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Responsibilities: • Responsible for reading, knowing and complying with all appropriate governing documents to include contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external., • Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual., • Completes and submits in a competent, and timely manner all reports, forms, and documentation as required by the agency and Division of Developmental Disabilities., • Understands basic developmental disabilities and learning styles, using motivation techniques to help clients improve in areas with behavioral or medical challenges., • Must complete all CDS trainings and refreshers as directed., • Attend staff meetings, all other relevant meetings and training as directed., • Assist clients with goal outcomes established on the Individual Service Plan (ISP)., • Responsible for reading the ISP and working within the documented expectation for client development., • Provides a consistent means of relaying accurate and complete information to direct supervisors., • Implement behavior management strategies to promote positive behaviors and reduce challenging behaviors according to plans that are in place., • Provides training and supervision to clients in all aspects of community experience living., • Serves as a positive role model for clients and other staff., • Provides safe transportation in agency vehicles for clients as necessary., • Maintains confidentiality and professionalism when communicating with family members or group home staff, Support Coordinators and any outside agency personnel., • Maintains active, positive engagement with clients at all times., • Always ensures the safety and well-being of clients., • Provide direct care and support to individuals with disabilities or special needs., • Proactively accompany and support clients during medical appointments, ensuring relevant information is provided to the healthcare professional. Clearly and accurately communicate details from the appointment to the Residential Coordinator, Medical Compliance Officer, and/or designee., • Follow and demonstrate understanding of medication policy and procedures in the monitoring and administration of the client’s medications. Completes Medication Error Report when needed., • Ensures home, grounds, yard and van are maintained in clean, safe, and sanitary condition., • Ensures meals are prepared and planned based on clients’ individual diet, client input, and the planned menu for the month., • Ensures that the Recreation Calendar is carried out as per client input and as per the planned calendar completed each month., • Responsible for competing all required documentation to include but not limited to, daily logs, communication logs, and behavior reports., • Ensures line of sight for the individual(s) being supported is maintained and completes reports accordingly., • Responsible for adequately and completely cleaning the home during any shift worked., • Ensures that a client’s dignity is not compromised in any way., • Responsible for reporting all emergencies or unusual incidents to direct supervisor., • Cooperates with the licensee and Department staff in any inspection, inquiry or investigation. Qualifications: • Valid New Jersey Driver’s License, • High School Diploma or Equivalency, • Minimum 21 years of age Skills: • Experience with developmentally/intellectually disabled individuals, • American Red Cross CPR & First Aid Trained a plus Note: • We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status., • The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

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  • Assistant Store Manager - Brooklyn
    Assistant Store Manager - Brooklyn
    2 days ago
    Full-time
    Brooklyn Heights, Brooklyn

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY As an Assistant Store Manager, you are responsible for assisting the Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. Jointly you will be responsible for adhering to market-specific legal requirements, company policies, cleaning, and compliance structures. You are expected to have a full overview of the store and lead your team members when your Store Manager is not present ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. KEY RESPONSIBILITIES Value-Based Leadership • Support the Store Manager in leading team members in alignment with the company Manifest and operational principles, • Provide guidance and support to team members to ensure a positive and high-performing store culture, • Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles Employee Engagement & Development • Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training, • Support initiatives that maintain and improve the store's employee engagement levels, • Encourage open communication and contribute to a collaborative team environment Guest Experience • Champion a guest-first mindset in all store activities, • Build and maintain strong guest relationships within the local community in alignment with brand behavior principles, • Contribute to increasing overall guest satisfaction and loyalty Operational Excellence & Compliance • Help maintain a safe, secure, and healthy work environment, • Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines, • Ensure brand standards and local regulatory requirements are consistently upheld Stock & Inventory Support • Assist in stock handling processes, including inventory counts and ordering, • Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets Performance & Financial Contribution • Support initiatives to drive sales growth and optimize store profitability, • Assist in achieving company-defined financial and non-financial KPIs, • Monitor performance metrics and escalate opportunities or risks to the Store Manager as needed Qualifications • At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation: $22.25 hourly plus tips Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • MA, LPN, RN VIRTUAL Hiring Event
    MA, LPN, RN VIRTUAL Hiring Event
    1 month ago
    $24–$52 hourly
    Full-time
    Manhattan, New York

    Date: Tuesday, August 25, 2026 Time: 11:00AM- 3:00PM Positions: MA, LPN, RN Medical Assistant Locations: Bronx, Brooklyn, Manhattan, Queens Job Description: Patient Care: Manage patient intakes, ensuring accurate information is recorded, including vital signs, medical history, and patient concerns. Venipuncture & Specimen Collection: Perform blood draws, urine dipsticks, stool collection, and rapid tests such as Strep, Flu, COVID, and RSV, ensuring proper labeling and handling of all specimens. Diagnostic Testing: Perform EKGs and point-of-care testing, and assist in other diagnostic procedures under the direct supervision of a Physician or APP. Clinical Assistance: Prepare patients and exam rooms for visits and procedures, and assist providers during physical exams and in-office treatments. Instrument Sterilization: Clean, sterilize, and maintain medical equipment and instruments to ensure patient safety and infection control. Laboratory Support: Operate and maintain lab equipment such as CBC analyzers and urinalysis machines; prepare, process, and store specimens appropriately (room temp, refrigerated, or frozen). Requirements: High School Diploma or equivalent. Valid Medical Assistant Certification. Current Basic Life Support (BLS) certification. At least 1 year of relevant experience in outpatient care or lab settings. Proficient in EMR/LIS systems (e.g., LABDAQ). Reliable transportation to travel between NYCBS locations. TRAVEL REQUIRED FOR FLOAT POOL Strong attention to detail and ability to multitask in a fast-paced environment. Pay: Salary: Starting at $24 per hour Benefits from Day One: Health, Dental, and Vision Insurance, Life Insurance, Short- and Long-Term Disability, 401(k) Plan with Company Contributions, Generous Paid Time Off (PTO) and 8 Paid Holidays (2 Floating) Shift: Five 8.5 hour shifts, Mon-Fri between 7:30am-7:00pm Licensed Practical Nurse (LPN) Locations: Staten Island, Brooklyn, Manhattan, and FLOAT POSITIONS Job Description: Update and maintain the electronic medical record with up to date vital signs, patient demographics, medication reconciliation, allergies and medical diagnoses Manage Physician inbox messages and prioritize tasks assigned via the electronic medical record Assist in maintaining the medical inventory; place orders for new materials and stock rooms to ensure adequate supplies for physician staff Clean and prepare examination rooms prior to patient appointments Escort patients to exam rooms Requirements: Current NYS LPN license required. Basic Life Support (BLS) certification is required. Consistent professional conduct and meticulous attention to detail. Excellent verbal and written communication skills as well as excellent interpersonal skills with patients, staff, and other health care professionals. Experience with EMR’s Reliable transportation to any of NYCBS location for patient care needs Pay: Salary: Starting at $35.75 per hour based on experience Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, Paid Time off (PTO), 8 paid holidays (2 floating) Shift: Five 8.5 hour days, Mon-Fri between the hours of 7:30am-7:00pm Registered Nurses Locations: Manhattan, Bronx, Queens, Brooklyn, Long Island Job Description: Administer chemotherapeutic and biologic agents, as well as supportive care medications as prescribed by a physician Recognize and treat cancer-related and treatment-related issues. Monitor and chart vital signs, document in the medication administration record Requirements: Valid New York State RN License Basic Life Support (BLS) certification is required Excellent assessment, communication, and organizational skills Proficiency with an EMR (preferred) Prolonged periods of sitting at a desk working on a computer, standing, bending and reaching Knowledge of standard precautions and the ability to utilize appropriate PPE when administering cytotoxic agents and handling bloodborne pathogens and bodily fluids Must be able to lift up to 50 pounds at times Reliable transportation to travel to NYCBS locations for patient care needs At least 1 year of experience in an oncology outpatient center or at least 1 year of experience in administering medications preferred. At least 1 year of patient care experience REQUIRED Pay: Starting at $52 per hour + Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long- 401k Plan, Paid Time Off (PTO), 8 paid holidays (2 floating)term disability, Shift: Monday to Friday (7am-7pm); 10 Hour Shift X 4 Workdays | NO Weekends Sample Work Week: 10 Hour Shifts Mon, Tues, Thurs, Fri from 8:00am-6:00pm, RDO Wednesday Salary or Hourly Rate Multiple roles paying $24- 52/hour +

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  • Virtual Assistant (Remote – NY)
    Virtual Assistant (Remote – NY)
    2 months ago
    $20 hourly
    Part-time
    Manhattan, New York

    Virtual Assistant (Remote – NY) Location: Remote (Candidates do not need to be residing in NYC; however, close proximity to the NYC area is preferred for occasional in-person events and team activities.) Hours: Approximately 5 hours per week to start, with opportunities for additional hours and growth About Us Palmer Concierge Physical Therapy is a concierge physical therapy practice dedicated to providing exceptional, personalized one-on-one care throughout New York City. We pride ourselves on delivering a premium patient experience from the first point of contact through every step of care. We are seeking a highly organized, reliable, and detail-oriented Virtual Assistant to support our administrative operations, assist with patient communication, and contribute to the continued growth of our practice. This is a remote position. While candidates do not need to live in NYC, individuals located within close proximity to the NYC area are preferred to allow for occasional in-person events, team gatherings, and social media content days. Travel time for approved in-person activities will be compensated. Key Responsibilities Manage incoming calls, patient inquiries, and new patient leads with professionalism and warmth Schedule consultations and physical therapy appointments Follow up with prospective and current patients via phone, email, and text Monitor and respond to emails and voicemails promptly Assist with insurance-related administrative tasks as needed Provide general administrative support to the clinical team Maintain accurate records and assist with administrative tracking Support marketing initiatives and social media content creation Assist with special projects as the practice continues to grow Qualifications Excellent verbal and written communication skills Strong organizational skills with exceptional attention to detail Ability to work independently and manage priorities in a remote environment Proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets, and Google Docs) Professional, friendly, and patient-focused demeanor Strong customer service skills and a proactive approach to problem-solving Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required Schedule & Growth Opportunities Approximately 5 hours per week to start Opportunity for additional hours and responsibilities as the practice continues to grow and while primary VA is on vacation Requirements Remote position; candidates may live outside of NYC but should be within reasonable proximity for occasional in-person events when needed Availability to attend occasional in-person team meetings or practice events in NYC Reliable internet connection and a quiet, professional workspace for handling patient communication Strong understanding of professionalism, confidentiality, and exceptional customer service If you are proactive, organized, detail-oriented, and passionate about creating exceptional patient experiences while supporting a growing healthcare practice, we would love to hear from you. We look forward to meeting you and hopefully welcoming you to the Palmer Concierge Physical Therapy team! Pay: $20.00 per hour Work Location: Hybrid remote in New York, NY 10001

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