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  • Patient Care Coordinator
    Patient Care Coordinator
    hace 1 día
    $20–$30 por hora
    Jornada completa
    Manhattan, New York

    Our multidisciplinary psychology and psychiatry group practice in Midtown Manhattan is seeking a Patient Care Coordinator to join our administrative team. This role is central to the patient experience and supports both clinical care and practice operations. We are looking for a detail-oriented, organized, and compassionate professional who can manage multiple responsibilities while upholding high standards of professionalism, confidentiality, and patient service. What You’ll Do • Schedule and coordinate patient appointments across multiple providers., • Conduct patient intake and screening calls with clarity and empathy., • Collect copays and patient balances in accordance with practice policies., • Verify insurance benefits and eligibility, including Medicare plans., • Maintain accurate, HIPAA-compliant patient records., • Coordinate closely with our billing team regarding coverage, authorizations, and follow-ups., • Communicate effectively with clinicians and administrative staff to support continuity of care., • Manage multiple tasks in a fast-paced clinical environment. What We’re Looking For • Experience in a medical or behavioral health office (preferred)., • Knowledge of insurance verification and Medicare rules., • Strong understanding of HIPAA and patient confidentiality., • Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets)., • Excellent organizational, multitasking, and time-management skills., • Strong written and verbal communication skills., • Ability to work collaboratively in a team-based environment. Education (Helpful, Not Required) This role is well-suited for individuals pursuing or holding degrees in: • Healthcare Administration, • Health Information Management, • Business Administration (Healthcare concentration), • Public Health, • Psychology or Premedical studies Why Join Us • Supportive, professional, and collaborative team culture., • Stable, physician-led practice with experienced leadership., • Meaningful patient-facing role in a respected mental health setting., • Opportunity for growth and long-term development within the practice. Location: Midtown Manhattan, NYC Position Type: In-person | Full-time Compensation: Competitive and based on experience.

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  • Intake Specialist
    Intake Specialist
    hace 15 días
    $24–$26 por hora
    Jornada completa
    Bedford-Stuyvesant, Brooklyn

    Job description: The Intake Specialist/ Parent Educator serves as the first point of contact for clients, patients, or customers seeking services. This role is responsible for gathering initial information, verifying eligibility, completing documentation, and ensuring a smooth transition into the appropriate mental health services or programs. The ideal candidate is organized, empathetic, and detail-oriented, with strong communication and data entry skills. Mental Health Navigator Responsibilities: ▪ Conduct initial sales pitches to warm leads, engaging families and organizations to introduce them to our services. ▪ Manage high call volumes and provide clear, compassionate communication. ▪ Educate families on available mental health programs and services, providing clear information about treatment options, eligibility criteria, and program processes to ensure informed decision-making and improved access to appropriate care. ▪ Stay informed about each mental health program we provide, including services like one-on-one services and skill-building services, to guide families in accessing the appropriate support for their child’s needs. ▪ Enroll patients in our programs, ensuring a smooth and efficient onboarding process. ▪ Communicate effectively with both external clients (Patients, families) and internal departments (HR, coordination teams). ▪ Maintain accurate records of all intake-related activities. ▪ Taking initiative on tasks with a determination to follow up and achieve sales goals. ▪ Ability to take initiative and demonstrate responsibility in managing tasks. ▪ Navigate time-sensitive situations and multiple priorities under pressure. Ideal Qualifications: ● Strong communication skills, both verbal and written. ● Ability to multitask and stay organized in a fast-paced environment. ● Detail-oriented with a focus on accuracy in handling paperwork. ● Prior experience in customer service or administrative roles is a must. ● Empathetic and professional when interacting with families.

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