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  • Intake Specialist
    Intake Specialist
    23 hours ago
    $24–$26 hourly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Job description: The Intake Specialist/ Parent Educator serves as the first point of contact for clients, patients, or customers seeking services. This role is responsible for gathering initial information, verifying eligibility, completing documentation, and ensuring a smooth transition into the appropriate mental health services or programs. The ideal candidate is organized, empathetic, and detail-oriented, with strong communication and data entry skills. Mental Health Navigator Responsibilities: ▪ Conduct initial sales pitches to warm leads, engaging families and organizations to introduce them to our services. ▪ Manage high call volumes and provide clear, compassionate communication. ▪ Educate families on available mental health programs and services, providing clear information about treatment options, eligibility criteria, and program processes to ensure informed decision-making and improved access to appropriate care. ▪ Stay informed about each mental health program we provide, including services like one-on-one services and skill-building services, to guide families in accessing the appropriate support for their child’s needs. ▪ Enroll patients in our programs, ensuring a smooth and efficient onboarding process. ▪ Communicate effectively with both external clients (Patients, families) and internal departments (HR, coordination teams). ▪ Maintain accurate records of all intake-related activities. ▪ Taking initiative on tasks with a determination to follow up and achieve sales goals. ▪ Ability to take initiative and demonstrate responsibility in managing tasks. ▪ Navigate time-sensitive situations and multiple priorities under pressure. Ideal Qualifications: ● Strong communication skills, both verbal and written. ● Ability to multitask and stay organized in a fast-paced environment. ● Detail-oriented with a focus on accuracy in handling paperwork. ● Prior experience in customer service or administrative roles is a must. ● Empathetic and professional when interacting with families.

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  • Education Specialist
    Education Specialist
    25 days ago
    $24–$27 hourly
    Full-time
    Forest Hills, Queens

    We are seeking an Education Specialist to support the Queens Childcare Network (QCCN). The primary role of the Education Specialist is to build strengths-based relationships within our network of licensed in-home childcare providers. This role focuses on guiding and supporting our family or group family daycare providers by coaching them on play-based instruction in accordance with Department of Education (DOE) curriculum. PRIMARY RESPONSIBILITIES: • Serve on a team supporting a network of regulated in-home childcare providers serving 500+ children ranging in infancy to 12 years of age., • Assist in the launching of a new NYC DOE contract for the EarlyLearn and 3K Programs., • Provide effective guidance to ensure effective services to QCH's 45+ affiliated family and group family childcare providers., • Collaborate with the QCCN Education Director, Family Support Worker, and Health Monitors to meet the needs of all children and families., • Provide twice monthly strength-based practice-based coaching to up to 17 affiliated providers as they implement a mixed-age curriculum., • Adapt and provide guidance to affiliated providers on the implementation of an evidence-based curriculum for mixed-age group settings that meets the individual needs of all children., • Review and adapt appropriate curriculum with affiliated providers that foster hands-on developmentally appropriate and relationship-based interactions with all children., • Assist affiliated providers gathering observations of children and entering child assessment data in a timely manner and support its use for curriculum and lesson planning., • Document all coaching sessions aligned with the DOE’s Early Childhood Framework for Quality (EFQ)., • Assist in ongoing outreach, enrollment, and all other administrative tasks., • Support QCCN Education Director in coordinating all required professional learning days throughout the year., • Maintain relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families., • Participate in weekly Network team meetings and applicable NYC DOE Trainings and Meetings., • Assist in the facilitation of monthly Network Professional Learning/Development sessions., • BA/BS in Early Childhood or Infant/Toddler Studies; Master’s degree preferred; Comparable Social Work, Psychology or Human Service education also accepted;, • Bilingual English/Spanish: verbal, reading & written fluency (preferred);, • Computer literate: Microsoft Word, Excel, & Teams; and Zoom (required);, • Experience teaching or serving children under age 5 (required);, • As indicated, ability to work effectively from home or another remote location with consistent Wifi, privacy and utilization of agency communication and learning tools (required);, • As indicated, ability to efficiently travel within QCH Network (Queens, NY) catchment area and conduct on site coaching sessions at designated in-home daycares (required);, • Exceptional time management skills; Ability to multitask; Must be a team player (required);, • Cultural sensitivity; Respect for the unique backgrounds of all QCCN providers and families (required);

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  • Licensed Mental Health Counselor – Virtual/Telehealth
    Licensed Mental Health Counselor – Virtual/Telehealth
    2 months ago
    $50–$80 hourly
    Part-time
    Eltingville, Staten Island

    Position Overview As a Virtual LMHC, you will provide client-centered, evidence-based therapeutic support via secure telehealth platforms. You’ll work remotely, delivering individual (and potentially group or family) counseling to diverse clients. The role emphasizes strong clinical skills, virtual communication proficiency, documentation accuracy, and maintaining professional licensure/ethical standards. Key Responsibilities • Conduct initial intake assessments, clinical evaluations and diagnoses as needed (via video/phone)., • Develop individualized treatment plans, set goals with clients, monitor progress, and adjust plans accordingly., • Provide therapy sessions (individual, couples, family, or groups) using evidence-based modalities (e.g., CBT, DBT, ACT, trauma-informed care) in a virtual setting. (Telehealth.org), • Maintain accurate and timely clinical documentation in a HIPAA-compliant electronic health record (EHR) or telehealth platform. (Telehealth.org), • Collaborate with other clinicians, psychiatrists (when applicable), case managers or referral services to ensure continuity of care. (Telehealth.org), • Uphold professional licensure standards, confidentiality, ethics, and virtual best practices., • Optionally: participate in team meetings, supervision/consultation sessions, continuing education, quality improvement initiatives. Required Qualifications • Master’s degree in Clinical Mental Health Counseling, Counseling Psychology, Marriage & Family Therapy, or a related clinical field., • Active, independent LMHC or LPC licensure in state of practice (or multi-state licensure, depending on organization)., • Proficiency using technology: high-speed internet, webcam, private/quiet workspace, experience (or comfort) with telehealth platforms, EHRs, documentation systems., • Strong interpersonal, communication, and relational skills; ability to engage clients virtually and build rapport., • Experience or comfort with evidence-based treatment modalities and working with a diverse client population, including issues such as anxiety, depression, trauma, substance use (depending on role). Work Environment / Schedule • 100 % remote (work from home) via secure telehealth platform., • Flexible schedule (many virtual roles allow part-time, full-time, choose your own hours) but may require some set hours (e.g., evenings) depending on client population. (College Recruiter), • Must ensure a confidential workspace, reliable internet connectivity, and ability to maintain professional boundaries in a virtual setting., • Occasional team meetings, supervision, or training sessions via video conference. Compensation & Benefits • 1099 employment, • Salary/hourly rate varies depending on experience, licensure, and number of hours., • Administrative support for billing, client referrals, credentialing may be provided by employer/telehealth vendor.

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