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  • Shift Leader
    Shift Leader
    24 hours ago
    $18–$22 hourly
    Part-time
    Midtown East, Manhattan

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Front Desk Agent
    Front Desk Agent
    3 days ago
    $21–$26 hourly
    Full-time
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    26 days ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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  • Special Inspector
    Special Inspector
    2 months ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    Position Overview We are a provider of architectural, engineering, and consulting services. Willing to train candidate. This is not a design position. As engineers, architects, and project managers, we play a significant role in shaping our communities through the services we provide. We are looking for driven individuals to join our team focused on delivering professional services in a timely and efficient manner. Opportunity for advancement and grow with us! This position is expected to be 50% in the field and 50% from office. The Construction Inspector will be responsible for performing full-time field inspection services on an active construction project. The Inspector will ensure all construction activities comply with approved plans, specifications, contract requirements, and applicable codes, while supporting field coordination, documentation, safety enforcement, and quality control. Submit your resume via app You will be responsible including but not limited to: • Perform on call inspections of contractor work., • Verify compliance with approved plans, specifications, details, and contract documents., • Monitor installation or witness of construction when required., • Identify, document, and immediately report non-conforming or deficient work., • Maintain accurate daily field logs documenting work performed., • Prepare Inspection Reports, including photos and supporting documentation., • Communicate field issues, delays, conflicts, and resolutions to design professional., • Participate in coordination meetings and represent the inspection team as required., • Review contractor shop drawings, material submittals, certifications, and test results for compliance., • Ensure field work aligns with approved submittals, plans, and directives., • Coordinate specialty inspections and testing as required., • Organize and assign inspection tasks as directed by project leadership. Minimum Qualifications (MANDATORY) • Hold a Bachelors degree in any engineering or architecture., • Demonstrated knowledge of construction procedures., • Ability to read and interpret drawings, specifications, and contract documents., • Proficiency with Microsoft Office applications. What We’re Looking For This role is best suited for inspectors who: • Can operate independently with minimal training, • Take ownership of quality, safety, and documentation, • On the job training and tuition assistance available. Pay: To commensurate with experience. Benefits: • 401(k) matching, • Employee assistance program, • Employee discount, • Health insurance, • Paid time off, • Parental leave, • Professional development assistance, • Retirement plan, • Tuition reimbursement Work Location: In person

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  • Construction Project Manager – Bilingual (English/Chinese)
    Construction Project Manager – Bilingual (English/Chinese)
    2 months ago
    $100000–$160000 yearly
    Full-time
    Manhattan, New York

    Overview: US Facade Inc. is a leading curtain wall contractor specializing in high-end buildings in urban areas across the United States. We are currently seeking an experienced Project Manager to join our team. As a key member of our team, you will play a crucial role in managing and coordinating projects, ensuring their successful completion within specified timeframes and cost objectives. In this senior-level position, you will have the opportunity to work on a variety of projects, with the most typical scopes of work including Window Walls, Curtain Walls, Punched Windows, Storefronts, Point Supported Walls, Metal Panels, Railings, Louvers, and more. While working under the guidance of upper management, you will have the autonomy to handle daily tasks. From design to completion, you will be actively involved in all aspects of the projects, overseeing and guiding their progress. This role offers tremendous resources and career advancement opportunities for professional growth in the construction industry. Responsibilities: • Coordinate the shop drawing and submittal process by working with Architects, Engineers, Drafters, and Fabricators to ensure a solid foundation for the project. The process includes attending various design meetings., • Obtain up-to-date structural drawings from the General Contractor and relevant interface drawings prepared by other trades for site use., • Establish Schedules of Values for projects, and subsequently assist with monthly requisitions, change orders, and other project accounting duties., • Create project schedules based on clients’ needs, factual durations, and lead times., • Coordinate the release of materials for fabrication in a manner that coordinates with the project schedule., • Provide details and sketches to the project design manager of any conditions that do not comply with approved drawings including structural drawings and those of other trades that interface with the curtain wall., • Coordinate deliveries to job sites. This includes verifying hoist access with the site, ensuring BCG field personnel are notified and in place, and confirming vendor and trucking., • Perform routine site visits in order to 1) ensure work is being performed per approved details 2)check in with clients to ensure their needs are met 3)review open items with US Facade Inc. Site Supervisor 4)maintain daily contact with US Facade Inc. Field Personnel to ensure they have everything they need on-site to perform work in a thorough and efficient manner Qualification: • Bachelor’s degree in Architecture, Civil Engineering, Construction Management, or related fields. Master degree would be a plus., • Proficient with AutoCAD, Microsoft Office Word, Excel, and Project, with an aptitude to learn any required software., • General knowledge of the construction industry and its standard practices is preferred., • Knowledge of the facade industry would be a plus., • Excellent communication skills in both writing and verbal., • Project Management: 6 years (Required), • Construction Industry: 3 years (Required), • AutoCAD: 3 years (Required), • Language: English (Required), Chinese Mandarin (Required)

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