Level 2 Technician
15 days ago
New York
Job Description Do you want to work for a well established, fast growing MSP? Do you like fast-paced, hands-on work that allows you to learn new technologies? Haber Group is looking for a Level 2 Technician who will tackle issues for a variety of clients, helping them solve technical problems quickly and efficiently. This is a hybrid position located in New York, NY. We'll Provide: * Robust benefits package including PTO, 401k, healthcare, dental, and vision * Salary range of $70,000-$80,000 * Hybrid work split between client sites, remote, and in-office * Support/mentorship from supervisors and other team members * Opportunities for continued growth and learning What You'll Do: * Travel to office and client sites in midtown Manhattan 2-3 times per week * Provide onsite and remote support for hardware, software, and networking issues * Install and configure networking hardware, including Ubiquiti APs, switches and gateways, and Sonicwall firewalls (VPN configuration, and WAN/Local subnets and policies) * Create accounts, groups, and policies in Microsoft core business apps (Windows Server, Office 365, SharePoint) * Support VMware and Microsoft Hyper-V environments * Create, update, and troubleshoot issues with servers * Handle disaster recovery solutions and breaches in local and cloud environments * Document troubleshooting steps and system reviews * Communicate clearly with clients and provide excellent customer service * Participate in projects Skills You'll Need: * Ability to commute into midtown Manhattan 2-3 times per week and comfort using the transportation system * BA/BS in computer science, technology, or a related field * 3+ years of IT experience * Strong troubleshooting and problem-solving skills. * Working knowledge of security best practices. * Excellent communication and client-facing personality. * Ability to work independently and in teams in a fast-paced environment. * Adaptability to new technologies and tools. * Calm and professional under pressure. Next Steps: * Quick apply with your resume here * OR * Get a head start on our application and aptitude testing process here: