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  • Franchise Business Consultant (NJ/NY)
    Franchise Business Consultant (NJ/NY)
    hace 9 horas
    $100000–$115000 anual
    Jornada completa
    Moonachie

    Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As a Franchise Business Consultant, you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Management Trainee – Sales & Events
    Management Trainee – Sales & Events
    hace 10 horas
    $3200–$5200 mensual
    Jornada completa
    Jersey City

    Description: Looking to start a career with real growth into management? Join our team and learn the business from the ground up! NY Events is a direct marketing and sales company representing Fortune 100 brands at retail locations and pop-up events across NYC. We’re hiring motivated people who want to build leadership skills. What you’ll do: • Start in face-to-face sales, representing Fortune 100 brands at events and retail stores, • Engage customers, present products and services, and help them sign up, • Work with your team to hit daily and weekly sales goals, • Learn how events are run, from setup and team coordination to results, • As you grow: train new team members, lead your own team and help manage operations Your growth path: • Sales Representative: learn sales, marketing and customer service, • Team Trainer: coach and develop new team members, • Team Leader / Manager: lead your own team and manage operations Promotions are based on performance and leadership ability. Who we’re looking for: • Ambitious, outgoing and comfortable talking with new people, • Coachable, organized and eager to learn, • Interested in leadership and management, • Experience in retail, customer service, hospitality or sales is a plus but not required, • Recent grads and career changers welcome Pay: $800–$1,400/week Schedule: Full-time, Mon–Fri, 9am–6pm Location: Office in Midtown Manhattan What we offer: • Paid, hands-on training and daily coaching, • A clear path to management based on performance, • Energetic, team-oriented environment, • Experience working with Fortune 100 brands No experience needed. We’ll train you every step of the way. Apply now!

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  • Cafe Development & Construction Project Manager (NJ/NY)
    Cafe Development & Construction Project Manager (NJ/NY)
    hace 4 días
    $100000–$115000 anual
    Jornada completa
    Moonachie

    Report to: Director of Construction With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The role manages all facets of Paris Baguette development projects, including initially coordination purchases, construction activities, coordinates internal teams and external partners, and works closely with franchisees to ensure projects stay on track, within budget, and aligned with Paris Baguette standards and the Café Development Roadmap. This position connects Development, Operations, Marketing, Training and other support center departments to Franchise teams to ensure clear communication, accountability, and timely execution. The ideal candidate will have strong construction and project management experience, business acumen, franchisee relationship skills, and an understanding of café or retail operations. KNOWLEDGE AND RESPONSIBILITIES Project Development & Construction • Manage all facets of the development process for new, relocated, and remodel café projects, from initial test-fit and design development through permitting, construction, final completion, and opening., • Consult and guide construction activities to ensure projects are delivered in accordance with Paris Baguette design standards, specifications, approved scope, budget, and timeline., • Manage Paris Baguette preferred general contractors, millwork vendors, sign vendors, and other project partners, including the development of new vendor relationships as needed., • Develop and manage project scopes of work, budgets, cost estimates, delivery requirements, project schedules, and risk mitigation plans., • Review project progress regularly and identify potential delays, cost issues, construction risks, or other obstacles that may impact the opening., • Develop and implement action plans to address project delays and ensure timely completion., • Provide recommendations for prototype, design, construction, and development process improvements., • Provide construction and design guidance to franchisees and internal teams to ensure new cafés and redevelopments meet Paris Baguette standards., • Ensure all construction-related requirements are coordinated with franchisee markets and internal stakeholders., • Maintain strong communication with architects, contractors, vendors, franchisees, Operations, Development, and Support Center teams throughout the project lifecycle. New Café Opening & Franchisee Management • Establish and maintain credible, collaborative relationships with franchise owners and General Managers throughout the development and opening process., • Serve as a primary point of contact for assigned franchisees during new café openings and transfers, providing guidance and ensuring expectations are clearly communicated., • Lead franchisees through the café development and opening process, including applicable onboarding and orientation programs., • Coordinate the transition from construction completion to operational readiness and grand opening., • Ensure each café is set up and ready to operate in accordance with Paris Baguette standards, including merchandising, station setup, wall items, signage, and other opening requirements., • Support franchisees in identifying and resolving questions, concerns, and issues that may impact the development or opening of the café., • Provide support and direction to Teams assigned to new café openings., • Establish a post-opening support plan and coordinate follow-up to help ensure continued café success. Cross-Functional Opening Coordination • Coordinate with Marketing, Supply Chain, Purchasing, Training & Development, HR, Finance & Accounting, Information Technology, Real Estate, Legal, Field Operations, and other departments to ensure opening requirements are met., • Hold internal and external stakeholders accountable for assigned deliverables, follow-up, and ownership., • Maintain visibility into the complete opening timeline and identify interdependencies between construction, operational readiness, staffing, training, technology, supply chain, marketing, and other opening activities., • Support franchisees with vendor account setup, opening orders, smallwares, food, paper, office supplies, and other opening requirements as appropriate., • Support franchisees with manpower planning, staffing, scheduling, and operational readiness in partnership with the appropriate internal teams., • Coordinate with Marketing to support soft-opening and grand-opening plans., • Train and support franchisees on applicable systems and processes, including FranConnect and the Café Development Roadmap. Budget, Timeline & Risk Management • Track project and opening milestones against approved timelines and objectives., • Provide regular status updates regarding project progress, budget, risks, outstanding decisions, and potential delays., • Identify opportunities to improve project delivery, reduce unnecessary costs, and increase efficiency., • Escalate significant project, construction, budget, or opening risks to Development Leadership in a timely manner., • Ensure projects progress in accordance with approved business policies, programs, specifications, procedures, and development standards. Brand & Process Excellence • Ensure all new cafés, transfers, and applicable remodels reflect Paris Baguette design, brand, operational, and construction standards., • Stay current with relevant bakery, café, retail, franchise, construction, and development practices., • Provide feedback and recommendations regarding café development, construction, opening, and franchisee processes., • Identify opportunities to improve the Café Development Roadmap and overall new café opening experience., • Help identify, cascade, and implement global programs and regional development initiatives., • Serve as a Brand Ambassador with a strong understanding of and commitment to Paris Baguette's Mission, Vision, Brand Values, and Culture., • Perform other duties as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree in Architecture, Construction, Business, Hospitality, Operations, or a related field preferred., • At least 5 years of progressive experience in construction project management, café/restaurant development, retail development, operations, or a related field., • Experience managing commercial construction and/or architectural projects in QSR, restaurant, retail, hospitality, or similarly fast-paced environments., • Experience managing multiple projects simultaneously across a geographically dispersed portfolio., • Experience with franchise development and/or supporting franchisees preferred., • Experience with high-volume, multi-unit café or restaurant openings strongly preferred., • Bakery/café construction and/or operational experience preferred., • Strong understanding of project budgets, construction schedules, permitting, design, vendors, and project risk management., • Strong business acumen, including an understanding of operations, production, P&L considerations, and the factors that contribute to successful café openings., • Exceptional organizational and communication skills with the ability to balance competing priorities and deliver results in a fast-paced, ever-changing, entrepreneurial environment., • Ability to establish credibility and effectively communicate with franchise owners, General Managers, contractors, architects, vendors, and internal leadership., • Strong project management skills with demonstrated ability to hold stakeholders accountable for deadlines and deliverables., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to current Corporate and Franchise locations, as well as proposed openings as needed. SWEET BENEFITS • Competitive compensation, • Medical, Dental, Vision benefits, • 401(k) Retirement Plan, • Paid time off and paid Holidays, • High-Performance Culture, • Free Cake for your Birthday!

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  • Team Member – Fresh Food & Hospitality
    Team Member – Fresh Food & Hospitality
    hace 11 días
    $17.02–$17.5 por hora
    Jornada parcial
    Manhattan, New York

    TEAM MEMBER – SWEETGREEN ABOUT SWEETGREEN At sweetgreen, we’re on a mission to build healthier communities by connecting people to real food. We believe in serving fresh, high-quality ingredients while creating an exceptional experience for every guest. We’re looking for passionate, dependable, and motivated individuals to join our Meatpacking team! WHAT YOU’LL DO: • Provide outstanding hospitality and create memorable guest experiences., • Prepare fresh ingredients and meals while following sweetgreen’s recipes and standards., • Maintain cleanliness, organization, and food safety throughout the restaurant., • Work across different stations, including the salad line, hot line, prep, and cashier., • Follow proper food handling, portioning, and shelf-life procedures., • Support daily restaurant operations and help the team achieve its goals., • Communicate effectively and collaborate with teammates and leadership., • Maintain a positive attitude in a fast-paced environment. WHAT WE’RE LOOKING FOR: • A positive attitude and strong work ethic., • Reliable, punctual, and accountable individuals., • Strong communication and teamwork skills., • A passion for hospitality and delivering excellent customer service., • Ability to work in a fast-paced environment., • Willingness to learn, receive feedback, and grow., • Previous restaurant experience is a plus but not required. WHAT WE OFFER: • Opportunities for career growth and development., • Hands-on training and continuous learning., • A collaborative and supportive team environment., • Opportunities to develop leadership skills and take on additional responsibilities., • The chance to be part of a company making a positive impact through food. JOIN OUR TEAM! We’re looking for people who take pride in their work, support one another, and want to make a difference every day. If you’re motivated, dependable, and excited to grow with a team that values hospitality, we’d love to meet you! Apply today and become part of sweetgreen!

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  • Visitor Services Assistant
    Visitor Services Assistant
    hace 1 mes
    $20 por hora
    Jornada parcial
    Manhattan, New York

    About the Role: The primary goals of this position is to welcome visitors, sell daily admission, memberships, check-in guests, and aid visitors while they explore the Museum during Museum hours, special events, and programs after hours. Greeting visitors and monitoring timed entry into the ticketed exhibitions requires a welcoming presence and excellent communication skills. The ideal candidate can multitask with ease and possesses strong hospitality, organizational, and teamwork skills. The ability to maintain a positive attitude while working in a fast-paced, team-oriented environment is crucial. Knowledge of the Italian American Experience is preferred. Availability Thurs- Sat is required especially in the month of November, a minumum of 2 shifts a week. Tuesday and Wednesdays, especially weekday mornings, and a willingness to work holiday weekends is strongly preferred. Responsibilities • Greet all visitors with warmth and kindness while effectively communicating exhibition guidelines, ticketing policies, day-of events, and offer guidance., • Manage visitor traffic for the exhibition through strong organizational skills and effective communication with staff and visitors., • Check in guests and monitor timed entry into exhibitions and program spaces., • Sell daily Museum admission, event tickets, Memberships, and store items; process credit cards and ring up cash., • Demonstrate holistic knowledge of the Museum’s exhibitions, programming, Membership benefits, events, facilities, and operational changes (all staff members will be given time to become familiar with the Museum)., • Provide directions so visitors can navigate the building with ease., • Availability primarily on Thursday, Fridays and Saturdays, up to 18 hours a week., • Attend scheduled staff meetings., • Other tasks as assigned. Qualifications A successful candidate will meet many of these requirements, and have the desire and capacity to learn the rest on the job. • High school diploma or equivalent., • Experience cash handling and the ability to maintain an organized cash drawer., • Ability to learn nuanced ticketing policies and effectively communicate them to visitors., • Ability to provide excellent visitor experience in a fast paced environment., • Commitment to the Museum’s mission to provide customer service that is welcoming and inclusive to all., • Comfortability in leading groups of all ages., • Ability to work well within a team., • A positive attitude, • Ability to lift up to 25 lbs. and work on your feet., • Ability to implement Museum policies in a manner that is friendly but firm in order to maintain the safety of artifacts, artwork, and visitors. Preferred skills • Proficiency in language(s) other than English including but not limited to Italian, Spanish, Mandarin and Cantonese,, • Interest in Italian Culture and American History and/or related fields Museum overview: The new Italian American Museum (IAM) will serve as a cultural hub and community nexus for Italian Americans and the Little Italy neighborhood. Through permanent and temporary exhibits, robust educational and cultural programming, and collaborations with the community, the IAM will become the preeminent center for learning about and engaging with Italian culture/history as a platform for sharing Italian American voices and celebrating Italian American achievements. The Italian American Museum preserves, promotes, and celebrates the culture and history of Italian Americans, serving as a living record of their contributions to America and a bridge between the remarkable past and the evolving future of the community. By allowing Italian Americans to share their story in their own voice, the Museum will encourage a full appreciation of what it means to be Italian American. The IAM is committed to creating and cultivating a diverse community of talented, passionate people who are inspired to provide a premiere resource on Italian American culture and history. Our staff have the opportunity to grow their professional skills and work collaboratively with colleagues they admire and respect. To apply: Please send a copy of your resume and a letter of interest to the Museum’s Head of Education, Marie Palladino

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