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Maverick Currencies is a proprietary trading firm that has been funding and developing traders since 1997. We provide capital, structured training, and ongoing mentorship — so you trade our money, not yours. Keep a competitive share of every dollar you earn. If you have a disciplined approach to forex or crypto trading and want to scale up with firm capital behind you, this is the role. • Funded trading account — trade firm capital, not your own, • Profit splits of 60%-90% in your favor, • Flexible remote schedule — work from anywhere in the US, Canada, or UK, • Structured onboarding and proprietary training program, • Mentorship from experienced traders and coaches, • Access to multiple markets: forex (major, minor & exotic pairs) and cryptocurrency, • Clear path to increased buying power as you hit performance milestones, • No desk fees, no monthly charges — we earn when you earn, • Execute trades in forex and/or cryptocurrency markets using technical and/or fundamental analysis, • Follow Maverick’s risk management rules and position-sizing guidelines, • Maintain a daily trading journal and track performance metrics, • Continuously refine your trading strategy based on market conditions and performance data Required: • Genuine interest in trading forex and/or cryptocurrency markets, • Analytical mindset and comfort working with charts and price data, • Strong self-discipline and ability to follow a rules-based trading plan, • Reliable internet connection and availability during major market sessions, • Resident of the United States, Canada, or United Kingdom Preferred (not required): • Prior forex, crypto, futures, or options trading experience, • Familiarity with platforms such as MetaTrader 4/5, TradingView, or similar, • Background in finance, economics, mathematics, or a related field, • Experience with technical analysis, candlestick patterns, or price action strategies This is a performance-based independent contractor role. There is no base salary. Traders earn a share of their profits under a clearly defined profit split agreement. Top traders at Maverick Currencies have consistently grown their accounts and buying power over time. Estimated first-year earnings range widely based on effort, skill development, and market conditions. High-performing traders regularly achieve six-figure annual income. Maverick Currencies is the forex and crypto division of Maverick Trading, one of the longest-running proprietary trading firms in North America. Founded in 1997, Maverick has trained and funded thousands of traders. Our model is simple: we provide the capital and infrastructure, you provide the skill and discipline, and we share in the results together. We are not a copy-trading service, a signal provider, or a get-rich-quick program. We are a serious trading firm looking for motivated individuals who want to build a real trading career. Submit your application through this listing. Qualified candidates will be invited to complete a brief online assessment, which includes a trading aptitude evaluation and our trader personality profile. No trading history is required to apply — we train the right people from the ground up.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! TheManagerIT Compliance will oversee and manage our company's SOX, PCI, AI governance, and related IT governance, risk, and compliance obligations. The ideal candidate will have a mixture of security, risk management, AI governance, and IT compliance skills with a history of managing and delivering complex compliance projects on time and within budget. This role will supervise multiple teams of compliance specialists andacta central pointof contact for the organization for all compliance matters. • Provide leadership, guidance and direction to the Security & IT Compliance team and related stakeholders, • Act as a central contact person for the organization for all matters related to Security & IT Compliance, • Define and maintain the Security & IT Compliance framework for the various IT Compliance disciplines including people, process and technologies needed to maintain compliance, • Design, specify, implement, and monitor internal controls which help to ensure that AUSA is compliant with relevant laws and regulations, internal policies and standards, and other requirements, • Evaluate IT controls and drive the remediation of control weaknesses, communicate to respective compliance stakeholders, • Supervise the performance of risk assessments, self-audits and establish performance metrics against control-related policies and procedures, • Provide recommendations for meeting compliance requirements and manage any exceptions to closure, • Develop and deliver multi-faceted training/awareness programs to teach staff the importance of compliance, and the ways in which compliance is maintained with laws and regulations, internal policies and standards and other requirements, • Maintain an up-to-date and thorough understanding of all requirements which AUSA must comply, including laws and regulations, contractual commitments, internal policies and procedures, • Provide oversight to compliance activities when interacting with third parties/vendors. Review contractual agreements, ensuring IT compliance adherence is stipulated, • Prepare/perform/approve performance evaluations and development plans; Interview/approve personnel for hire, • Manage vendor relationships, ensures the vendors are responsive to company needs, • Negotiate with legal on all contracts, statements of work and maintenance agreements to ensure compliance, • Participate in budget planning and analysis, • Lead the design and operation of the company's AI governance and compliance program, aligning controls and policies with recognized frameworks such as the NIST AI Risk Management Framework (AI RMF), ISO/IEC 42001, and applicable AI-related regulations, • Perform compliance and risk assessments of internal and third-party AI/ML use cases - including generative and agentic AI - evaluating data privacy, security, bias, model transparency, and regulatory exposure prior to deployment, • Maintain the enterprise AI inventory and the accompanying policies, standards, and acceptable-use guidelines that govern responsible adoption of AI across the organization, • Partner with Legal, Privacy, Data Science, Engineering, and the AI Governance Committee (or equivalent forum) to operationalize responsible AI principles within existing GRC, change-management, and SDLC processes, • Drive automation of evidence collection, control testing, and continuous controls monitoring through modern GRC platforms (e.g., Archer, Vanta, Drata, AuditBoard) to reduce manual effort and audit fatigue across control owners, • Develop and report compliance KPIs, control health dashboards, and AI-risk indicators to senior leadership, audit committee stakeholders, and external auditors, • Monitor the evolving regulatory and standards landscape (SEC cybersecurity disclosure rules, state and federal AI legislation, EU AI Act, sector-specific telecom obligations) and translate emerging requirements into actionable controls and roadmap items, • A bachelor's degree in Information Technology, Computer Science, or related fields., • 10+ years of experience in cybersecurity, IT compliance, or auditing, particularly in PCI and Sarbanes-Oxley (SOX) regulations, • 3+ years of direct leadership experience (ideally in a matrix environment), as well as managing external resources, • Strong communication, project management, and team collaboration skills are essential for working across departments and with auditors, • Knowledge of IT general controls (ITGC), access management, change management, and system development. Familiarity with security and compliance frameworks (e.g., SOC 1, SOC 2, ISO 27001) is essential, • Experience in assessing and managing IT-related risks that impact financial reporting and auditing, • Ability to design, implement, and monitor compliance programs, ensuring that IT systems and controls meet SOX and PCI regulatory requirements, • An in-depth understanding of process governance, risk and compliance discipline. Knowledge of the latest trends in the management of Security & IT Compliance, • Working knowledge of AI risk and governance frameworks (NIST AI RMF, ISO/IEC 42001, OWASP AI Security & Privacy Guide, MITRE ATLAS) and the ability to translate them into auditable controls within an enterprise GRC program, • Hands-on experience with GRC tooling for control testing, evidence management, policy lifecycle, and continuous compliance monitoring (e.g., Archer, ServiceNow GRC, Vanta, Drata, AuditBoard, MetricStream), • Familiarity with data-privacy and AI-related regulations (GDPR, CCPA/CPRA, state-level AI laws, EU AI Act) and the ability to translate them into operational controls and vendor-management requirements, • Ability to organize, plan, execute and supervise multiple major projects with minimal supervision, • Excellent communication and interpersonal skills Preferred Qualifications: • Experience leading AI-specific vendor risk reviews, building AI control catalogs, or operating an AI Governance Committee is strongly preferred, • Additional GRC and AI-governance certifications such as CGRC, CGEIT, IAPP AI Governance Professional (AIGP), or ISO/IEC 42001 Lead Implementer are highly desirable, • Experience operating within a telecom, media, or other highly regulated industry, including familiarity with CPNI, FCC, and customer-data obligations, is a plus, • Security certifications such as CISSP, CISM, CISA, and CRISC are a plus, • A current PCI ISA or QSA certification and recent experience is highly desirable, • Technical conference participation, paper submissions, and public presentations At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Job Description Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations. SCHEDULE: Monday – Friday, 8:00AM – 4:00PM SUMMARY: Family Service League is seeking a full-time Case Manager for a homeless shelter in Huntington, NY. The Case Manager will be responsible for conducting client assessments, developing Independent Living Plans, linking clients with community-based service. The Case Manager will assist clients in achieving self-sufficiency through advocacy, counseling, and resource referrals. $3,000 Sign-On Bonus! We offer a generous benefits package including the following: • $3,000 Sign-On Bonus!, • Health and Dental Insurance, • Vision Insurance, • Flexible Spending Account (FSA), • Retirement Savings Plan with a 5% employer contribution, • Life and AD&D Insurance, • Generous PTO (paid time off), • Up to 11 paid Holidays, • Paid Sick Leave, • Student Tuition Remission Program, • Employee Assistance Program (EAP), • Company paid Short-Term and Long-Term Disability, • May be eligible for Public Service Loan Forgiveness (PSLF), • Employee Discounts and more! RESPONSIBILITIES: • Complete new client intakes., • Meet with clients at a minimum of once per week for Face-to-Face meetings., • Develop Independent Living Plan for clients., • Work with clients in creating a budget to identify needs and obligations. Where applicable, incorporate upcoming shelter obligations., • Maintain and update the resource database of social service organizations relevant to the needs of the clients., • Provide ongoing support and counseling for clients in reaching their goals., • Provide assessment and crisis intervention., • Foster inter-agency collaboration to assist in client long-term stability and advocate for client needs., • Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community., • Maintain up-to-date documentation regarding client services in the client files., • Collect client housing logs weekly, complete monthly reporting in a timely manner, and submit documentation to DSS Housing Liaison., • Attend scheduled Case Management team meetings, individual supervision, staff meetings and trainings, as required., • Work in partnership with the Division Director and seek supervisory input, as needed., • Ensure rules, regulations, and policies of shelter and model professional behavior., • Maintain and update resource database of social service organizations relevant to the needs of target population., • Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols., • Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization., • This position is essential to the safe and continuous operation of the program. Essential employees are expected to report to work during inclement weather and other relevant emergency situations to ensure uninterrupted care and support for clients., • All other duties as assigned. QUALIFICATIONS: High School diploma required; bachelor’s degree in human services preferred. Minimum of 1 year of experience in human services or related field required. Knowledge of the Suffolk County Department of Social Services preferred. Knowledge of human services and previous experience working with at-risk population preferred. Excellent interpersonal and verbal and written communication skills required. Proficient computer skills, including Microsoft Office required; experience with HMIS, Google Apps, and web-based project management software preferred. Bilingual in Spanish preferred. Valid and clean NYS Driver's License required. Flexibility to work at different sites is preferred. PHYSICAL REQUIREMENTS: Sitting and standing for extended periods of time, as well as moderate lifting.

Job DescriptionDescription: Position Summary: The Manager of Equipment Maintenance is responsible for supporting assigned production divisions to ensure equipment, documentation, plant, and support systems are repaired, maintained, up to date, and in good working order. Day and Night shift opportunities available. Requirements: Responsibilities: Responsibilities include, but are not limited to: • Develop, execute, and manage equipment maintenance department to meet all requirements and yield a greater than 90% first time right., • Communicate daily with cross-functional department directors and managers., • Troubleshoot and resolve complex equipment issues, driving root cause analysis., • Maintain and process paperwork (internal PO and Vendors) for Accounts Payable., • Evaluate and monitor spare parts to minimize downtime. Monitor and maintain spare parts database, submit requisition for equipment and parts as needed., • Manage relationships with cross-functional teams to install, rebuild, or replace production equipment., • Manage plant maintenance support personnel., • Ensure that technical staff are adequately trained, equipped, and motivated so that technical work can be accomplished in a safe, timely, and cost-effective manner., • Review the operation of plant equipment and systems constantly to minimize unplanned downtime, anticipate and solve problems in a timely manner, and identify opportunities for improvement., • Initiate and carry out projects that improve efficiency and/or reduce operating costs., • Track, analyze and improve key maintenance parameters such as asset utilization, maintenance cost, PM compliance, schedule compliance, etc., • Interface with all equipment monitoring, CMMS, BMS and production/project management software, to plan work activities, and develop interdepartmental feedback, ensuring proper record keeping for maintenance activities., • Perform center lining and 5S work to production lines, product contact parts, and change parts., • Maintain safety, health, and environmental policies and procedures., • Act as role model exemplifying superb ethical conduct and decision making, teamwork, integrity, agility, respect, and accountability., • Other responsibilities as assigned by senior management. Education and Experience: • High school or GED diploma required., • Bachelor’s degree in mechanical engineering, Industrial Maintenance, or related field, or equivalent experience., • 5 years of experience in mechanics and electrical, preferably in a pharmaceutical manufacturing setting; at least 1 year in supervisory or management role. Skills, Knowledge, and Abilities: • Proven leadership experience, with the ability to supervise and motivate a team., • Knowledge of safety regulations, compliance standards, and risk assessment procedures., • Expert knowledge of production equipment and facility’s support systems., • Excellent problem-solving, organizational, and communication skills., • Proficiency in maintenance management software (e.g., CMMS) and Microsoft Office Suite., • Proficient with test equipment, data managing leading to databased decision making., • Strong mathematical/analytical aptitude., • Willingness to lead by example, fostering a shared culture of efficiency with importance on meeting project commitments with on-time completion., • Ability to prioritize and multitask. Physical Demands: • Required to use hands to handle or feel objects, equipment, tools, computer controls and operational machinery., • May be required to lift and/or move up to 50 lbs., stand, bend, kneel, crouch, sit, talk, hear, and walk for a long period., • Specific vision abilities required include close vision, ability to focus. Work Environment: • Work environment in production operations facilities include close proximity to heavy machinery and pharmaceutical powders., • Required to be present in the office to collaborate with executive management, department directors, peers, and supervisors on an as needed basis., • Regular, ongoing travel throughout geographic areas on a continual basis as normal scope of role., • Employee travel/work hours/schedule/location and/or shift are subject to change based on business needs and Management discretion., • Regularly exposed to noise, dust and vibrations in a manufacturing environment; PPE may be required., • Responsible for compliance with all rules and regulations pertaining to safety policies and for leading by example with the proper attitude toward safety and health, helping to ensure that all department operations are performed with the utmost regard for the safety and health for all personnel. Supervisory Responsibilities: • Manage union and nonunion personnel Personal Protective Equipment or Attire Required for Position: • As needed. Pay Range: $80,000 - $100,000 per year

Job Description RiseWell Community Services is looking for a Licensed Practical Nurse for our Methadone Clinic in our Clinical Department. In this role, you will be providing health management and counseling, in conjunction with the psychiatrist, registered nurse as a member of a treatment team for persons with substance abuse disorders. Ensure medical standards as per program regulations are being provided. QUALIFICATIONS: Currently licensed as a Licensed Practical Nurse by the New York State Education Department. A valid and clean NY State driver license. Minimum 1 year of experience in a treatment or rehabilitation setting preferred. Fingerprinting, criminal record check, approval from OASAS. ESSENTIAL FUNCTIONS: • Responsible for medication management, education and administration, • Responsible to attend assigned meetings, • Responsible to conduct all assigned visits, • Responsible to oversee the accurate completion of all documentation, • Maintain compliance with incident reporting guidelines, • Responsible to comply with agency Compliance Plan and False Claims Policy by preventing, detecting and reporting any potential healthcare abuse and fraud. Report any potential non-compliance and comply with all other federal, state and local regulations applicable to this job description., • Responsible for proficiency in all agency based IT applications, • Provide education to clients and staff regarding standards of medical care, • Responsible to perform all other job duties as assigned COMPETENCIES: • Ability to relate to others in a positive and supportive manner., • Understanding of psychiatric disabilities., • Ability to utilize a team approach to problem solving., • Good written and verbal communication skills., • Ability to work within peer-support self-help model., • Willingness to accept supervision and utilize learning opportunities., • Remain current on changing developments in individual field of expertise, • Maintain licensing credentials, • Good computer literacy skills BENEFITS INCLUDE: • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Long and Short Term Disability, • Life Insurance, • Pet Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Encourage Education Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children. For more information about RiseWell Community Services, please visit www.risewell.org. Mon, Tues, Wed, Fri, Sat 6am - 2pm

Job Description Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations. SCHEDULE Saturday & Sunday 8:00 AM-4:00 PM Monday 5:00 PM-9:00 PM SUMMARY Family Service League is seeking a part-time Case Manager for a homeless shelter in Smithtown, NY. The Case Manager will be responsible for conducting client assessments, developing Independent Living Plans, linking clients with community-based service resources. The Case Manager will assist clients in achieving self-sufficiency through advocacy, counseling, and resource referrals. $1,500 Sign-On Bonus! RESPONSIBILITIES • The Case Manager will complete new client intakes, explain shelter rules and regulations to clients., • Meet with clients at a minimum of twice per week for Face-to-Face meetings., • Develop Independent Living Plan for clients., • Complete Independent Living Plan bi-weekly., • Complete Mental and/or Physical Impairment form with Independent Living Plan Violations., • Complete SPA applications for eligible clients., • Work collaboratively with Housing Specialists in finding permanent housing options for clients., • Conduct twice weekly client safety inspections., • Address any issues of safety in unit, remove any dangerous items., • Address unit cleanliness and client hygiene. Assist client in daily living skills development., • The Case Manager will collaborate with the Office Manager on client shelter obligations., • Work with clients in creating a budget to identify needs and obligations. Where applicable, incorporate upcoming shelter obligation., • Review, complete follow up and submit FSL Client Incident Report to the Compliance Supervisor., • Maintain and update resource database of social service organizations relevant to the needs of client., • Provide ongoing support and counseling for clients in reaching their goals., • Provide crisis intervention to shelter clients., • Foster inter-agency collaboration to assist in clients’ long-term stability., • Maintain up-to-date documentation regarding client services in the Homeless Management Information System (HMIS) and client files., • Complete monthly reports in a timely manner. Submit documentation to DSS Housing Liaison., • Attend scheduled Case Management team meetings and individual supervision., • Enforce rules, regulations and policies of shelter., • Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols., • Provides assessment, crisis intervention, individual, family, and group services to children, youth, and families., • Advocate for client needs., • Provide transportation as needed., • Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community., • Model professional behavior., • Attend staff meetings and trainings as required., • Collaborate with the Security to discuss and resolve client incidents., • Each employee is responsible to read and understand the Policy and Procedure Manual. If you have and questions, contact your supervisor for clarification., • Each employee is responsible to arrive at their workplace on time and ready to work. Any changes to one’s schedule are to receive prior supervisor approval., • Each employee is expected to read their email daily., • All other duties as assigned. QUALIFICATIONS Bachelor’s degree in Human Services required. Master’s degree in Social Work preferred. Minimum of 1 year of experience in human services or related field preferred. Knowledge of the Suffolk County Department of Social Services preferred. Knowledge of human services and previous experience working with at-risk population preferred. Excellent interpersonal, verbal, and written communication skills required. Proficient computer skills, including Microsoft Office required; experience with HMIS, Google Apps, and web-based project management software preferred. Bilingual in Spanish preferred. Valid and clean NYS Driver's License required. PHYSICAL REQUIREMENTS Sitting and standing for extended periods of time, as well as moderate lifting. Must be able to go up and down stairs.

Job Description RiseWell Community Services is looking for full-time Peer Counselors to provide peer services in the Sunken Meadow Residence. In this role, the Peer Counselor will provide a positive role model of community functioning, informal counseling, peer support and ADL training in a licensed residential program providing transitional housing to people with psychiatric disabilities. RiseWell’s Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more. QUALIFICATIONS: Personal experience with mental health and/or substance abuse issues. Ability and desire to assist others in mastery of independent living skills. Understanding of peer support self-help philosophy. Clean, valid driver’s license, Fingerprinting, Criminal record check, Approval from NYS Office of Mental Health. If you are passionate about making a difference in the lives of others and want to be part of a dedicated team at RiseWell Community Services, we invite you to apply today. BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children. For more information about RiseWell Community Services, please visit our website: https://www.risewell.org/

Job DescriptionPosition Overview The Manager, Revenue Operations serves as the operational leader responsible for end-to-end billing operations and revenue integrity across the organization. This role ensures accurate, timely revenue recognition and billing processes while maintaining rigorous controls and compliance standards. The position requires a strategic operator who can balance operational excellence with process innovation, driving both billing accuracy and operational efficiency. This role partners closely with Accounts Receivable, Accounting, Client Delivery, and IT teams to ensure seamless revenue operations and provide critical insights that support business decision-making and financial planning. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities • Own and execute the complete monthly billing cycle, including invoice generation, approval workflows, and customer delivery., • Manage and oversee a fully remote team of approximately 15 team members, with 2 supervisors reporting directly, establishing clear expectations, driving accountability, and supporting ongoing team member development., • Ensure 100% on-time completion of billing cycles aligned to month-end close timelines., • Manage billing operations for multiple revenue streams., • Partner with Client Delivery to resolve billing disputes, invoice corrections, and customer escalations., • Maintain operational excellence through standardized processes, comprehensive documentation, and continuous monitoring., • Investigate and resolve billing discrepancies, revenue variances, and system integration issues., • Monitor unbilled accounts receivable and deferred revenue balances to ensure accuracy and completeness., • Execute monthly close activities including journal entries, account reconciliations, and variance analysis., • Maintain detailed audit trails and supporting documentation for all revenue transactions., • Develop and maintain revenue recognition policies aligned with ASC 606 and the company's business model., • Own billing system configuration and data integrity rules., • Lead cross-functional initiatives to improve revenue operations, including system implementations, process automation, and workflow optimization., • Collaborate with FP&A, Accounting, and Client Delivery teams to ensure seamless revenue operations, • Provide training and guidance to stakeholders on billing policies, system capabilities, and operational proceduresCompetencies, • Strategic Thinking., • Ownership mindset., • Results Driven., • Exceptional verbal and written communication skills., • Ability to foster collaboration within multiple teams., • Proactive and detail/results-oriented., • Ability to handle multiple projects in a fast paced and complex environment with short deadlines.Minimum Qualifications, • 3-7 years of Leadership Experience in revenue operations, billing operations, or financial operations roles., • Strong understanding of ASC 606 revenue recognition principles and practical application., • Proficiency with billing systems, ERP platforms, and CRM tools., • Advanced Excel skills including complex formulas, pivot tables, and data analysis., • Ability to manage competing priorities and meet strict deadlines.Education, • BS degree in Finance, Accounting, Business Administration or equivalent.Position Type and Expected Hours, • This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Evening and weekend work may be required as job duties demand. Currently, the company offers a hybrid schedule of 3 days in the office and 2 days at home.Supervisory Responsibility, • 3-7 years of Leadership Experience, • Manage and oversee a fully remote team of approximately 15 team members, with 2 supervisors reporting directly, establishing clear expectations, driving accountability, and supporting ongoing team member development.Travel, • Not RequiredWhat’s In it for You, • Opportunity to leverage strong analytical and problem-solving skills to identify gaps, uncover insights, and drive continuous process improvements., • Health, dental, and vision insurance, • Competitive 401(k) matching, • Paid Time Off Compensation, • Good faith annual salary range for this position is $110,000 to $130,000 USD and is commensurate with experience and location. This position is eligible for a 10% discretionary bonus. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR SNMUS8kZJY

Job Description Make your next career move count. Hope for Youth is seeking dedicated, driven individuals who are committed to supporting youth and families through high-quality services. If you're looking for a rewarding role in a mission-focused organization, we'd love to meet you. Hope for Youth is looking for a Full-Time Family Connection Specialist. Are you a passionate, mission-driven professional looking to change lives? At Hope For Youth, we believe every child deserves a permanent, loving home. Through the Wendy's Wonderful Kids program, we use an evidence-based Child-Focused Recruitment Model to help children in foster care-especially those most at risk of aging out-connect with adoptive families. Key Responsibilities • Manage a caseload of 12-15 youth in active recruitment status requiring monthly in-person visits., • Develop individualized recruitment plans to help each child find a forever family using diligent searches for potential adoptive families., • Collaborate with local DSS staff, caseworkers, therapists, and adoptive families to advocate for each child's needs., • Split time between the County DSS office, our Amityville main office, and the community with a flexible schedule., • Maintain accurate case records and reports using our database system., • Attend educational opportunities provided by HFY and DTFA, including, but not limited to: classroom training, online modules, database training, webinars, and must be available to attend the Annual WWK Summit held in Ohio (all expenses paid), • Perform other resulting and necessary work to meet the needs and requirements of the clients, the program, Hope for Youth, oversight agency and any other regulatory obligations To qualify for this job, you need to be or have a minimum: • Bachelor's degree in Social Work or a related human services field, • 2-4 years of experience in child welfare, preferably in adoption or foster care., • Valid NYS driver's license in good standing and access to a reliable vehicle for visits., • Strong communication, organization, and problem-solving skills., • Passion for advocacy and a commitment to making a lasting impact., • Competence in planning, organizing, scheduling, case documentation, plus strong oral and written communication abilities with capabilities of learning databases and technology, • Physical Requirements: read/write reports and log entries, walking/standing/sitting for prolonged periods, bending/stooping, kneeling/squatting, climbing stairs, reaching overhead, repetitive wrist/finger movements, ongoing access to reliable vehicle and driving own vehicle for work This opportunity is being offered as a full-time position, 35 hours per week, Monday-Friday, 9 AM - 5 PM (flexible). Only candidates selected for an interview will be contacted. Please include a resume, cover letter and salary requirements. Excellent training and leadership opportunities available throughout employment and more. Here are some of the other benefits of working for Hope for Youth. • Meaningful work that makes a difference in the lives of children and families of Long Island!, • Supportive like-minded, mission-driven co-workers, • Diverse Culture that promotes recognition and belonging, • Advancement and supplemental pay opportunities, • Free Training programs, Free Tuition Credits, Scholarships and Tuition Assistance, • Employees may be eligible for Student Loan Forgiveness Programs, • Special Events and Recognition Awards, • Volunteer and Internship opportunities available within, • Benefit eligibility commences on the first of the month following the first 30 days of employment - Medical, Dental, Vision - HRA with HSA and Co-pay options available., • 91% Employer-paid medical premiums, • Generous paid time off, • Agency-funded Pension Plan, • Pre-tax savings plans: self-directed 403(b), 529, Aflac, • Agency-paid life insurance and disability, and for some positions, long-term disability Learn more about Hope for Youth at: http://www.hfyny.org Additional Pay Range Information The salary range and/or hourly rate range listed for this position is a good faith determination of potential compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., years of relevant experience, education, licensing, certifications, other credentials, negotiated contracts, budget and internal equity, etc.) Job Posted by ApplicantPro

Job Description RiseWell Community Services is seeking a full-time Vocational Specialist to join the Clinical Department. This is a mobile position where travel is required between both Suffolk and Nassau County. The home office to report to would be West Babylon. In this role, you will utilize the Individual Placement and Support (IPS) Model for individuals enrolled in ACT and CORE services. Responsible for vocational and career assessment, benefits counseling, job development and placement, and job retention support for individuals with mental health diagnoses. Spend a minimum of 50% of work hours off-site, in the community, participating in job development activities. Our Clinical Services are designed to empower both adults and children/adolescents on their journey to recovery, RiseWell offers comprehensive outpatient mental health and addiction services to individuals in need. Our mission is to provide unwavering support and guidance to individuals seeking assistance through individual and group therapy, medication-assisted treatment, and comprehensive support services. Qualifications: High School Diploma or equivalent. Bachelor’s Degree preferred. Minimum 6 months of professional or personal experience in human services. Fingerprinting, criminal record check, approval from NYS Office of Mental Health, and a Clean NYS Driver’s License. BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit www.risewell.org

Job Description RiseWell Community Services is seeking a Part-time Recreation Peer Counselor to join the Residential Department . This is a part time role scheduled for 20 hours per week. RiseWell’s Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more. In this role, you will provide a positive role model of community functioning, informal counseling, peer support and ADL training in a licensed residential program providing transitional housing to people with psychiatric disabilities. QUALIFICATIONS: Personal or shared experience with mental illness and/or substance abuse issues. Ability and desire to assist others in mastery of independent living skills and the personal recovery process . Understanding of peer support, self-help philosophy. Clean, valid NY State Driver’s License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/

Job Description RiseWell Community Services is seeking a Part-time Peer Counselors to join our Apartment Treatment Residential in Brentwood, NY. RiseWell’s Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more. In this role, you will provide a positive role model of community functioning, informal counseling, peer support and ADL training in a licensed residential program providing transitional housing to people with psychiatric disabilities. QUALIFICATIONS: Personal or shared experience with mental illness and/or substance abuse issues. Ability and desire to assist others in mastery of independent living skills and the personal recovery process . Understanding of peer support, self-help philosophy. Clean, valid NY State Driver’s License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/

Job DescriptionDescription: The Academy Charter School offers a creative art curriculum in an environment where students are highly motivated in acquiring new skills. The academic program focuses on preparing students to use the acquired skills in the real world – college, work and beyond. The Academy employs caring and committed staffs who promotes excellence in the classroom to ensure that students can achieve at high levels. Position Overview The Academy Charter School Dean of School Culture understands and promotes the school’s mission, vision, objectives, and policies both within and outside the immediate school community. The Dean will demonstrate the qualities expected of all academy teachers in the areas of curriculum, instruction, assessment, classroom management, professional responsibilities, professional relationships, family involvement, and school community. Responsibilities & Duties Instructional Planning • Assists students in establishing high standards of conduct, • Properly addresses the improvement of student attendance and discipline, • Reports illegal acts to the proper authorities, • Coordinates with other deans to ensure coverage at all school events at which coverage is necessary., • Confers with students and parents on security matters, • Coordinates with outside organizations and agencies, • Assists in developing and administering practices dealing with campus control and security, • Patrols buildings and grounds Student Assessment • Investigates student complaints and grievances., • Interviews students and witnesses in disciplinary investigations, • Investigate, adjudicate, and monitor minor infractions of the school code in the form of, • progressive discipline such as detentions, classroom referrals, Saturday detention, and in-school, • suspension, • Suspends students from school in accordance with Board policy and state law, • Re-enters students upon completion of out-of-school suspensions, facilitates student/teacher reentry, • meetings, and provides Peer Mediation to resolve student conflicts, • Maintains disciplinary records required by policy, regulation, law or good practice, • Presents the school’s case in due process proceedings for suspension and expulsion, • Provide ongoing and timely feedback to students on their progress towards meeting expectations and achieving goals, • Completes all reports in a timely manner Learning Environment • Create, and manage a responsive learning environment that enables students to feel safe, to be creative, and to develop to their full potential, • Establish, model, practice and reinforce age-appropriate rules and discipline using school approved procedures; create and consistently use individual behavioral management plans as needed, • Ensure smooth operation of all classroom instructional functions without exceptions Student and Extracurricular Activities • Create a sense of community and belonging for the students in their school, • Establish connections and relationships among their students and the larger community that support the academic and social development of the student and contribute to achievement of overall school goals Student Support & School Culture • Communicates with parents and teachers on student attendance., • Investigates attendance issues, • Assigns students appropriate consequences for truancy, • Decides if absences are excusable under state law and board policy, • Advises students and parents on ways to improve attendance, • Oversees student attendance record to ensure all absences are adjudicated, • Compares information or data with other records for verification, • Communicate effectively and maintain strong relationships with students, families, colleagues and administrators, • Establish, involve, and assist students in the development, maintenance, and evaluation of portfolios, • Oversee and assist with student arrival / dismissal, • Work closely with all members of school community modeling citizenship, collaboration and support of one another, • Counsels' individual students and, when necessary, works with administration to make appropriate referrals for testing, guidance or psychological counseling, • Other tasks as assigned by the Administration Pay Transparency: The salary range for this role is $62,500 - $97,500. Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location. The Academy is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Requirements: Academic & certification qualifications • Bachelor’s Degree required, Master’s Degree preferred Work experience & skills • Minimum of 2 years of urban teaching experience required, • Experience working with at-risk student population in some capacity preferred, • Educational experience after college (fellowships, summer study, or graduate course work to pursue greater depth in a subject area, specific instructional methodology, curriculum development, special education, technology, etc.) preferred, • Working knowledge and comfort level with instructional technology, • Strong written, grammatical, presentation, and verbal communication skills, • Strong analytical and problem-solving skills required to develop rubrics, examine data and metrics that will enhance student knowledge and promote performance of superior work products, • Proven ability to work collaboratively and flexibly with a diverse team of teachers and administrators, • Knowledge of childhood development and demonstrated experience with executing planned lessons to meet the differential needs of each child

Assist Enterprise Risk Financial Manager in the identification and evaluation of various financial risks faced by the organization, such as market risk, credit risk, liquidity risk, model risk, capital risk, price risk and regulatory and controls across the credit union and CUSO's. The Enterprise Ri

Job DescriptionDesktop & Imaging Solutions Engineer We're seeking a highly skilled and self-motivated Desktop Engineer to play a pivotal role in our IT operations. This is a hybrid role based in Melville, NY, with a critical focus on remote imaging solutions, while also serving as a key resource in end-user support and service delivery. This role combines Level 1 (L1) end-user support via Jira Service Management (JSM) tickets with Level 2 (L2) technical escalation support, ensuring a seamless, high-quality support experience for our global workforce. You will be equally comfortable managing frontline user requests as you are solving complex technical issues. In this hardware-centric role, you'll be the expert behind our imaging solutions, from building and deploying new images to ensuring software security and optimal functionality across our enterprise. You'll also play a critical role in triaging, resolving, and escalating service requests, ensuring timely resolution and excellent user satisfaction. What You'll Do:Deliver End-User Support Excellence (L1 & L2): • Serve as a primary point of contact for L1 end-user support via Jira Service Management (JSM), handling ticket intake, triage, and resolution., • Provide prompt, professional, and customer-focused support for hardware, software, and access-related issues., • Resolve L1 issues independently and escalate more complex problems appropriately, while maintaining ownership through resolution., • Deliver Level 2 support for escalated issues, including in-depth troubleshooting across desktops, laptops, mobile devices, printers, and applications., • Ensure adherence to SLAs and ticket quality standards, including proper documentation, categorization, and communication.Own Our Imaging Solutions:, • Lead the creation, maintenance, and deployment of primary images from bare metal as new hardware models emerge., • Ensure secure, standardized, and efficient software distribution across the organization.Master Remote Troubleshooting:, • Diagnose and resolve issues using advanced remote support tools and techniques, minimizing downtime for remote employees., • Support a distributed workforce with a strong focus on first-contact resolution where possible.Be the Go-To for Support:, • Act as a trusted escalation point for complex technical issues beyond L1 capabilities., • Partner with other IT teams to resolve cross-functional issues efficiently.Fortify Our Security:, • Respond to alerts from SIEM and endpoint protection platforms., • Assist in endpoint hardening, patching, and vulnerability remediation.Optimize & Improve Service Delivery:, • Identify trends in ticket volume and recurring issues and recommend improvements to reduce incidents., • Continuously improve support workflows, automation opportunities, and knowledge base content.Maintain Precision:, • Track and update all incidents and service requests in Jira Service Management., • Maintain accurate documentation, asset inventory, and system records.Empower Our Users:, • Provide support for Office 365 applications, including CoPilot, Entra and Intune., • Manage user accounts, permissions, and access requests (Active Directory experience required), • Develop and maintain end-user documentation and self-service knowledge articles.Collaborate & Grow:, • Work effectively under pressure in a fast-paced environment., • Collaborate across IT and business teams., • Provide occasional after-hours support when required.What You'll Bring:, • 5+ years of progressive experience across desktop support, end-user support (L1), and advanced troubleshooting (L2)., • Proven ability to manage high-volume ticket queues in a structured ITSM platform (JSM or similar)., • Strong experience balancing user-facing support responsibilities with backend engineering tasks., • Proven expertise in remote imaging tools (e.g., AutiPilot, MECM/SCCM, Ivanti, SmartDeploy)., • Strong knowledge of Office 365 administration, including Intune, Entra and Exchange., • Strong knowledge of Active Directory, • Solid understanding of Windows 11 deployment and management., • Experience with:, • Software distribution and patch management, • Endpoint security tools, • Remote support technologies, • Strong working knowledge of ITIL-based service delivery principles (incident, request, escalation management)., • Excellent communication skills, with a focus on clarity and user experience., • A customer-first mindset with strong problem-solving and multitasking abilities., • Ability to operate effectively in a hybrid support model (L1 + L2)., • Experience with AWS Workspaces / Virtual Desktop is a plus., • CompTIA A+ preferred.Key Differentiator of This Role This position blends hands-on engineering (imaging, endpoint management) with direct end-user engagement, offering a unique opportunity to shape both technical solutions and the user support experience. Compensation: $75,000 - $85,000 USD, commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR 5xTCAUMQdA

You will collaborate with stakeholders across Risk Management, Model Risk Management, Front Office, Finance, Compliance, Internal Audit, and Technology functions to design and implement sustainable model governance processes and controls. This role is focused on model risk governance, framework enha