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Job Description Title: Per Diem Shelter Advocate Department: Residential Salary Range: $20-$22 per hour Status: Per Diem Grade: Non-exempt JOB SUMMARY The Per Diem Overnight Shelter Advocate will provide services under the supervision and direction of the Director of Residential & Senior Shelter Advocate. The Per Diem Overnight Shelter Advocate will incorporate Housing First Models as the primary modality in the home, to assess and match the client's needs. The Client Advocate is expected to participate and coordinate within a team setting including but not limited to the Shelter Coordinator, the Child Advocate, and Residential Counselor. EDUCATION REQUIREMENTS & ADDITIONAL QUALIFICATIONS • BA/BSW or commensurate experience., • Bilingual (Spanish-English) required., • Must demonstrate cultural competency through either experience or education., • Must have some knowledge and understanding of domestic violence and trauma. ADDITIONAL REQUIREMENTS • Excellent verbal, written, and public speaking skills., • Knowledge of computer programs including but not limited to Microsoft Office Suite (Word, Excel, Power Point, Outlook)., • Valid Driver's License and reliable transportation., • Ability to work with diverse communities., • A highly motivated self-starter., • A Per Diem Shelter Advocate must maintain a reasonable presence and be available for emergency situations. ESSENTIAL JOB DUTIES • Answer and help the 24-hour domestic violence hotline., • Refers clients to YWCA internal programs providing counseling, workforce development, children's services, legal services, and other needed services, as well as appropriate community resources for services not covered by YWCA Union County., • Refer and link clients to appropriate services in the community that promote greater self-sufficiency. Monitor the client's follow-through with these services., • Maintain Client's files., • Perform client intake and needs assessment including completion of all required paperwork for residents., • Conduct initial pre-screen of clients to determine the need for support in all domains of client's life to deliver affirming, inclusive, and survivor-centered case management services as well as an in-stabilization housing plan., • Coordinate clients' participation in community events as needed., • Attending staff meetings, conferences and training as directed., • Represent agency as required at community events, health fairs, etc., • Conduct outside presentations as required., • Responsible for modeling healthy boundaries, respectful behavior, and open communication, • Provide Director of Residential Services and Shelter Coordinator with information on potential problems and assist in the development of solutions and/or innovative approaches to problems., • Responsible for cleaning client's room and preparing for new clients., • Other duties as assigned by Director of Residential and Shelter Coordinator. Desired Skills, Knowledge, and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Ability to always project a professional demeanor., • Possess strong interpersonal skills., • Ability to work independently and as part of a team. Exercises mature judgment, • Proficient knowledge in processing confidential information, • Ability to effectively coordinate multiple projects/tasks., • Good problem solving and conflict resolution skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. While performing the job, this position typically involves sitting, standing, climbing stairs, walking, carrying (25lbs), lifting (25lbs), bending, stooping, and reaching. This position also requires operating a computer keyboard, firm/strong grasping, and repetitive hand control. The position also requires the ability to complete forms in personal writing, make and receive telephone calls, and operate office machines (copier, fax, and printer). This position is also subjected to outside environmental conditions. PERSONAL TRAITS • A person of unquestioned honesty and integrity; values transparency., • A person who values substance in their work., • Self-assured, yet self-effacing in support of an effective team., • Willing to provide extra effort whenever necessary to accomplish goals., • Well-developed political skills and personal diplomacy., • Self-directed and goal-oriented, while remaining flexible as needed., • An individual with a passion for serving the public good. The YWCA is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. YWCA Eastern Union County Core Values Commitment to the mission and working together for the well-being of the community Integrity in relationships, practices, and decisions. Respect for each one's roles, diversity, and viewpoints. Compassion in understanding, attitude, and action. Empowerment to create positive choices, recognize potential, and reach goals. Excellence in practice and expectation.

Job DescriptionWorld Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World now has over 2,200 employees in over 260 offices across North America. With a billion dollar investment and significant growth plans in the months ahead, there has never been a better time to join a great team that is changing the industry. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. This individual will play a key role in the overall management and growth of our mid-large market clients. In addition to managing the day-to-day service on an assigned book of clients, this individual will bring middle/large market employee benefits client management experience to help implement new solutions with clients and prospects. Key Responsibilities Include • Manage and support middle and large market clients, ensuring quality service delivery within established scope of work, workflow, standard operating producers, and professional excellence standard., • Provide strong Employee Benefits technical expertise to clients and service team members through advanced knowledge of plan design alternatives, underwriting and funding concepts., • Drive utilization and ensure accuracy of all agency management system information for marketing, benchmarking, policy, premium and commission detail, updates system with ongoing client activities., • Participate in new business presentations for middle and large market clients promoting our value proposition, scope of services and product offerings to prospective clients/new client contracts., • Participate in building strong client relationships for strong client retention and satisfaction from both a strategic and tactical client management perspective., • Project manage the client service plan, collaborating with internal team members and external carrier partners to execute on scope of services, key initiatives, and project timelines; coordinate a smooth transition process for onboarding new clients., • Deliver proactive day to day client service and consulting, collaborating with the team to resolve issues (eligibility, carrier coverage and claims issues, compliance; health care reform, HIPAA)., • Lead the delivery of enrollment, benchmarking, financial and utilization data based on financial review standards and make recommendations as appropriate., • Support the renewal process, including marketing activities, underwriting and renewal development, and negotiating on behalf of client and providing program recommendations., • Educate clients on the regulatory and compliance environment within employee benefits., • Maintain relationships with internal and external business partners and carriers., • Oversee renewals and marketing efforts of clients, act as an advisor to teams in carrier selection, financial negotiations and client service planning and recommendation.Qualifications, • Minimum of 5+ years' experience with mid-large broker experience and self-funded knowledge., • Bachelor's degree in a business-related program or equivalent education and/or experience in the insurance industry., • Active Life/Health insurance license required., • Strong Project Management skills, comfortable leading client strategy and benefit plan recommendations., • Demonstrated understanding of carrier implementation and the full scope of service deliverables for mid/large clients, including some exposure to benefit harmonization with M&A activities., • Advance knowledge of group benefits in multiple product lines (i.e., medical, dental, life, AD&D, disability) and innovative vendor solutions including knowledge of federal/state legislation related to the insurance industry., • Strong financial acumen, with the ability to manipulate and interpret financial data for effective decision making and plan performance., • Demonstrate knowledge in plan design, underwriting and funding concepts with experiences in delivering benchmarks, plan design modeling, pricing/budget setting., • Strong knowledge of industry trends and internal and external third-party products/solutions, beyond traditional insurance products., • Strong negotiation and relationship management skills, supported by technical knowhow., • Strong project management skills to develop client service plans and execute on the implementation and management of multiple external and internal resources and deadlines., • Ability to participate in leading client decision makers through the development of a multi-year strategic plan that includes tactics, solutions, and program recommendations., • Advanced skills in Excel, PPT and EB analytical tools, models, and capabilities., • Strong verbal and written communication and presentation skills, with the ability to build rapport. present with clarity and impact and adapt communication style at various levels. This position is located in New Jersey. The base salary for this position at the time of this posting may range from $120,000 to $125,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. To Executive Search Firms and Staffing Agencies World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-MA1 #LI-Hybrid Powered by JazzHR OfvBjkceCr