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The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code, • Additional duties as assigned. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience, • Skilled knowledge of musical instruments and written music Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $17.50/hr plus commission depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code, • Additional duties as assigned. Why Music & Arts? Here's just some of the rewards: Pay Rate: $15.92phr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience, • Skilled knowledge of musical instruments and written music The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code, • Additional duties as assigned. Why Music & Arts? Here's just some of the rewards: Pay Rate: $16.00phr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience, • Skilled knowledge of musical instruments and written music The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code, • Additional duties as assigned. Why Music & Arts? Here's just some of the rewards: Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience, • Skilled knowledge of musical instruments and written music The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

We are hiring for a new world! We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people. We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an exciting journey. Are you looking to take your career to the next level? If you do, be with an organization that is growing and helping each new generation stay up to date with the most advanced solutions in integration. Position Summary: Commercial Service Technician As a Service Technician, you will play a critical part in within the Service Department. You will be the face of the company with our clients, providing support and ensuring the AV systems installed are working at optimal performance. You will effectively and efficiently execute on AVDG service calls, attend to escalated client needs, assist with operational requirements, projects, and other duties and tasks. Responsibilities will include, but will not be limited to the following: • Servicing and troubleshooting of commercial automation systems including distributed conference room video, audio, lighting, and shades, • Provide training to clients on the use of AV systems, • Engage in preventative maintenance visits to maintain client systems, • Perform equipment delivery and associated responsibilities, • Carry out service tasks in a timely and quality conscious manner including, but are not limited to pulling cable, install connectors, projector mounting / hanging (ceiling mounts), TV installation/de-installation, • Conduct field installation of control programs (AMX/Crestron/Extron/Firmware, etc.) – upload, download, make code changes, and troubleshooting, • Interface directly with clients or client representatives to determine the issue(s) and effectively communicate resolution, • Provide detailed reporting at the end of each service call for record- keeping, • Additional duties as assigned. About the Guitar Center Company The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the worlds largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musicians Friend and WWBW offer online sales of a broad selection of music products.The Music & Arts division operates more than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience. join our band, you'll need the following experience: • Minimum 2+ years of relevant experience in the Commercial AV industry environment., • Experience with Control systems (AMX, Crestron, Biamp, Q-Sys, Extron, Dante) is highly desirable, • Advanced computer skills with ability to navigate around PC and Mac and possess deeper understanding of Windows/Mac OS applications, • Familiarity with Apple IOS products (Apple TV, iPad, Airport Express, iPhone, IOS10, etc.) as they relate to daily use for interfacing with and controlling integrated networks, • Solid understanding of the pre-wire, trim, and final phases of a project, including proper use of all associated tools and job site safety Travel Requirements: • Travel may be required dependent on business needs Pay Rate: $45-$52/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Why Guitar Center Company? Heres just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to_.

Pay Rate: $15.75/hr - $25.13/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores. A few special characteristics that make our Operations Associates successful: • Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others., • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers., • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business., • Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines., • Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Operations Associate, you will: • Tasks related to inventory control, • Shipping and receiving of gear and other items, • Cycle Counting of Inventory (preparation and execution), • Stocking and merchandising to a planogram, • Printing and placing of signage and price signs (POP), • Cash Handling, • Shrink awareness and control, • Additional duties as assigned Requirements: • Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook), • Must be able to work in a loud environment for 5-8 hours, • Must be able to work weekends, holiday, and evenings, • Must be able to lift up to 40 lbs Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to _.

Pay Rate: $16.00/hr - $17.00/hr Non-Teaching Rate and up to $26.80/hr Total Teaching Rate depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? • You should love where you work. That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there’s more…, • If you booked that big tour, we've got you covered - take advantage of our Gig Leave program. And let's not forget the discounts you will receive anytime you purchase gear as an associate., • We’ll put money toward your continued education and ensure you have mental health access and support., • You’ll enjoy a few perks. Including free gifts and travel discounts., • We believe that our benefits should be inclusive. You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and we’d like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: • Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community, • Teach students utilizing the Guitar Center Lessons Curriculum, • Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience, • Additional duties as assigned Student & Parent Partnership: • Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher, • Communicate with students and/or parents of students on progress of each student, • Share students and/or parents’ goals and progress frequently Requirements: • Previous experience in Music, Education, or related field, • Ability to teach the instrument that they are proficient in such as Drums, Guitar, Keyboard, etc., • Skilled ability to demonstrate competency and proficiency in the area they will be teaching Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Pay Rate: $16.00/hr - $17.00/hr Non-Teaching Rate and up to $26.80/hr Total Teaching Rate depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? • You should love where you work. That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there’s more…, • If you booked that big tour, we've got you covered - take advantage of our Gig Leave program. And let's not forget the discounts you will receive anytime you purchase gear as an associate., • We’ll put money toward your continued education and ensure you have mental health access and support., • You’ll enjoy a few perks. Including free gifts and travel discounts., • We believe that our benefits should be inclusive. You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and we’d like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: • Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community, • Teach students utilizing the Guitar Center Lessons Curriculum, • Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience, • Additional duties as assigned Student & Parent Partnership: • Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher, • Communicate with students and/or parents of students on progress of each student, • Share students and/or parents’ goals and progress frequently Requirements: • Previous experience in Music, Education, or related field, • Ability to teach the instrument that they are proficient in such as Drums, Guitar, Keyboard, etc., • Skilled ability to demonstrate competency and proficiency in the area they will be teaching Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Pay Rate: $15.50/hr - $16.50/hr Non-Teaching Rate and up to $22.10/hr Total Teaching Rate depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? • You should love where you work. That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there’s more…, • If you booked that big tour, we've got you covered - take advantage of our Gig Leave program. And let's not forget the discounts you will receive anytime you purchase gear as an associate., • We’ll put money toward your continued education and ensure you have mental health access and support., • You’ll enjoy a few perks. Including free gifts and travel discounts., • We believe that our benefits should be inclusive. You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and we’d like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: • Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community, • Teach students utilizing the Guitar Center Lessons Curriculum, • Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience, • Additional duties as assigned Student & Parent Partnership: • Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher, • Communicate with students and/or parents of students on progress of each student, • Share students and/or parents’ goals and progress frequently Requirements: • Previous experience in Music, Education, or related field, • Ability to teach the instrument that they are proficient in such as Drums, Guitar, Keyboard, etc., • Skilled ability to demonstrate competency and proficiency in the area they will be teaching Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Pay Rate: $16.00/hr - $17.00/hr Non-Teaching Rate and up to $26.80/hr Total Teaching Rate depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? • You should love where you work. That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there’s more…, • If you booked that big tour, we've got you covered - take advantage of our Gig Leave program. And let's not forget the discounts you will receive anytime you purchase gear as an associate., • We’ll put money toward your continued education and ensure you have mental health access and support., • You’ll enjoy a few perks. Including free gifts and travel discounts., • We believe that our benefits should be inclusive. You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and we’d like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: • Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community, • Teach students utilizing the Guitar Center Lessons Curriculum, • Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience, • Additional duties as assigned Student & Parent Partnership: • Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher, • Communicate with students and/or parents of students on progress of each student, • Share students and/or parents’ goals and progress frequently Requirements: • Previous experience in Music, Education, or related field, • Ability to teach the instrument that they are proficient in such as Drums, Guitar, Keyboard, etc., • Skilled ability to demonstrate competency and proficiency in the area they will be teaching Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code, • Additional duties as assigned. Why Music & Arts? Here's just some of the rewards: Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience, • Skilled knowledge of musical instruments and written music The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer, • Additional duties as assigned Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00phr - $21.00phr depending on location, background and experience. This position is bonus eligible. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 2 years of relevant work experience Preferred Requirements: • 3-5 years retail experience, • Musical experience and interest Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer, • Additional duties as assigned Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 2 years of relevant work experience Preferred Requirements: • 3-5 years retail experience, • Musical experience and interest Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer, • Additional duties as assigned Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 2 years of relevant work experience Preferred Requirements: • 3-5 years retail experience, • Musical experience and interest Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

Pay Rate: $18.00/hr - $27.00/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores. A few special characteristics that make our Operations Associates successful: • Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others., • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers., • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business., • Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines., • Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Operations Associate, you will: • Tasks related to inventory control, • Shipping and receiving of gear and other items, • Cycle Counting of Inventory (preparation and execution), • Stocking and merchandising to a planogram, • Printing and placing of signage and price signs (POP), • Cash Handling, • Shrink awareness and control, • Additional duties as assigned Requirements: • Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook), • Must be able to work in a loud environment for 5-8 hours, • Must be able to work weekends, holiday, and evenings, • Must be able to lift up to 40 lbs Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to _.

Pay Rate: $17.50/hr - $26.25/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores. A few special characteristics that make our Operations Associates successful: • Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others., • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers., • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business., • Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines., • Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Operations Associate, you will: • Tasks related to inventory control, • Shipping and receiving of gear and other items, • Cycle Counting of Inventory (preparation and execution), • Stocking and merchandising to a planogram, • Printing and placing of signage and price signs (POP), • Cash Handling, • Shrink awareness and control, • Additional duties as assigned Requirements: • Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook), • Must be able to work in a loud environment for 5-8 hours, • Must be able to work weekends, holiday, and evenings, • Must be able to lift up to 40 lbs Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to _.

Job Description About the Brand: Malbon was born in Los Angeles during a transformative chapter in Stephen and Erica Malbon’s lives: parenthood. During this time, golf became more than just a game; it became a source of connection and purpose, providing a sense of grounding amidst a period of change. As their love for the sport deepened, they recognized both the beauty of its traditions and the opportunity to evolve them for a modern audience. Stephen and Erica sought to honor the heritage of golf while opening it up to a broader community, blending time-honored values with a fresh, creative spirit. Determined to push the game forward, they infused golf with the energy of fashion, music, art, and lifestyle sports. Their goal was to make golf inclusive and relevant to a new generation. About the Role We are committed to finding exceptional talent to represent our boutique in Soho. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor. Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties. As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport, is required., • Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships., • Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement., • Customer-first mindset with a passion for hospitality and creating memorable brand experiences., • Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure., • Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture., • Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns., • Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately., • Flexible availability to meet business needs, including days, nights, weekends, and holidays., • Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds., • Must be at least 18 years old. Hourly Pay Range: 19 to 23. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications. Key Performance Indicators (KPIs) • Golf Enthusiast: you're not only a fan of the sport but are on the course any chance you get! Your knowledge and interest expands far beyond just the players on tour and golf courses in your neighborhood., • Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement., • Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty., • Operational Execution: Completes tasks accurately and on time, maintaining brand standards and supporting overall store performance. About Leap: The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws, • Employee discount + wardrobe allotment for participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. 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Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook. Job Overview: The Licensing Senior Account Manager is responsible for driving new business and growing revenue by effectively communicating the need for and the benefits of an ASCAP license agreement to prospective new customers, closing deals with such customers as well as maintaining account relationships and concluding renewal deals with existing customers. The Licensing Senior Account Manager will communicate and collaborate with the Senior and Associate Directors, SVPs and work cross-functionally with others within the Licensing Department (e.g., Operations, Reactive, Customer Service). Additionally, they will work closely with other departments such as Business and Legal Affairs, Revenue Accounting, Distribution, and Global Technology Solutions. Areas of Responsibility & Accountability: • Identify, assess, and drive licensing efforts by generating and converting leads into both new license prospects and “click-through” licensees, • Negotiate with select prospective new customers, answering questions, following up and remaining engaged until deal closure, • Manage select accounts by answering customer queries, resolving issues and pursuing outstanding items, • Develop, maintain and strengthen relationships among licensee accounts, • Escalate matters/issues to senior team members when prescribed processes meet impediments and/or when otherwise necessary or appropriate, • Perform as the backup to the Licensing Business Analyst, gathering and disseminating news and business intelligence to ASCAP leadership when they are not available Qualifications & Requirements: • Bachelor’s degree required; music industry studies a plus, • Ability to work independently with guidance from senior team members, • A minimum of three years of sales, business development and/or customer service experience, preferably in the music and/or media industry, • Ability to effectively engage in revenue-generating activities to contribute to ASCAP’s revenue goals, • Ability to clearly and concisely explain detailed subject matter (i.e. ASCAP and the need/benefits of an ASCAP license) to prospective customers, • Knowledge of music/copyright, entertainment and technology industries preferred, • Ability to foresee and stay apprised of new licensing opportunities (i.e. products, services, platforms), particularly those utilizing new/emerging technologies, and the ability to synthesize this information into high-quality formats (emails, reports, PowerPoint) for presentation to senior management, • Proficiency with Salesforce and/or other CRMs preferred, • Ability to work cross-functionally on multi-faceted projects, • Ability to take direction and self-motivate; drive to master core responsibilities and to help a team maximize production and achieve goals, • Excellent organizational, verbal and written communication skills; professional demeanor; ability to interact effectively with all levels of management and external personnel, • Excellent attention to detail, organizational skills, and ability to meet deadlines under pressure, • Proven ability to multitask, assess and shift priorities around as needed, • Ability to work well both individually and on a team while sharing pertinent information, supporting colleagues, and encouraging participation, • This position requires three days per week in the New York office Compensation/Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match, • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowner’s insurance, • Voluntary employee, spouse, and dependent life insurance options, • Voluntary ID protection Coverage Occasional travel for in-person meetings may be required. The anticipated base salary range for this position is $80,000 to $87,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): Generate sales to exceed personal sales goals Promote the Music&Arts lesson program Create business by networking with teachers/schools, churches, and community organizations Develop customer relationships and provide compelling sales presentations based on sales training Demonstrate outstanding customer service to each and every customer Promote customer loyalty Participate in all areas of store's operation including merchandising, displays, and maintenance Maintain store security including: perimeter door keys, register keys and personal alarm code Additional duties as assigned. Why Music&Arts? Here's just some of the rewards: Pay Rate: $17.00 - $18.00/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music&Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music&Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Skills, Experience and Education: Minimum Requirements: High School Diploma or GED required. 2 years of relevant work experience Skilled knowledge of musical instruments and written music About Music&Arts The first Music&Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music&Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music&Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music&Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music&Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): Generate sales to exceed personal sales goals Promote the Music&Arts lesson program Create business by networking with teachers/schools, churches, and community organizations Develop customer relationships and provide compelling sales presentations based on sales training Demonstrate outstanding customer service to each and every customer Promote customer loyalty Participate in all areas of store's operation including merchandising, displays, and maintenance Maintain store security including: perimeter door keys, register keys and personal alarm code Additional duties as assigned. About Music&Arts Music&Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music&Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music&Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music&Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music&Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music&Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. Skills, Experience and Education: Minimum Requirements: High School Diploma or GED required. 2 years of relevant work experience Skilled knowledge of musical instruments and written music Why Music&Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music&Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $17.50/hr plus commission depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Additional Information: Music&Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): Generate sales to exceed personal sales goals Promote the Music&Arts lesson program Create business by networking with teachers/schools, churches, and community organizations Develop customer relationships and provide compelling sales presentations based on sales training Demonstrate outstanding customer service to each and every customer Promote customer loyalty Participate in all areas of store's operation including merchandising, displays, and maintenance Maintain store security including: perimeter door keys, register keys and personal alarm code Additional duties as assigned. Why Music&Arts? Here's just some of the rewards: Pay Rate: $15.92phr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music&Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music&Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Skills, Experience and Education: Minimum Requirements: High School Diploma or GED required. 2 years of relevant work experience Skilled knowledge of musical instruments and written music About Music&Arts The first Music&Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music&Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music&Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music&Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music&Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives Stay current on financial data, inventory, and other statistics Be sure that all products in the store are available for purchase and displayed appropriately Oversee and manage payroll, recruiting, hiring and training of store employees Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned. Promote the Music&Arts lesson program and assist teachers Demonstrate outstanding customer service to each and every customer Additional duties as assigned Why Music&Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music&Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00phr - $21.00phr depending on location, background and experience. This position is bonus eligible. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music&Arts Music&Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music&Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music&Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music&Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music&Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music&Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: High School Diploma or Equivalent 2 years of relevant work experience Preferred Requirements: 3-5 years retail experience Musical experience and interest Music&Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives Stay current on financial data, inventory, and other statistics Be sure that all products in the store are available for purchase and displayed appropriately Oversee and manage payroll, recruiting, hiring and training of store employees Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned. Promote the Music&Arts lesson program and assist teachers Demonstrate outstanding customer service to each and every customer Additional duties as assigned Why Music&Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music&Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music&Arts Music&Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music&Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music&Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music&Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music&Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music&Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: High School Diploma or Equivalent 2 years of relevant work experience Preferred Requirements: 3-5 years retail experience Musical experience and interest Music&Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job †related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): Generate sales to exceed personal sales goals Promote the Music&Arts lesson program Create business by networking with teachers/schools, churches, and community organizations Develop customer relationships and provide compelling sales presentations based on sales training Demonstrate outstanding customer service to each and every customer Promote customer loyalty Participate in all areas of store's operation including merchandising, displays, and maintenance Maintain store security including: perimeter door keys, register keys and personal alarm code Additional duties as assigned. Why Music&Arts? Here's just some of the rewards: Pay Rate: $16.00phr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music&Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music&Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Skills, Experience and Education: Minimum Requirements: High School Diploma or GED required. 2 years of relevant work experience Skilled knowledge of musical instruments and written music About Music&Arts The first Music&Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music&Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music&Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music&Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music&Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives Stay current on financial data, inventory, and other statistics Be sure that all products in the store are available for purchase and displayed appropriately Oversee and manage payroll, recruiting, hiring and training of store employees Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned. Promote the Music&Arts lesson program and assist teachers Demonstrate outstanding customer service to each and every customer Additional duties as assigned Why Music&Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music&Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music&Arts Music&Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music&Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music&Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music&Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music&Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music&Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: High School Diploma or Equivalent 2 years of relevant work experience Preferred Requirements: 3-5 years retail experience Musical experience and interest Music&Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

Assistant Store Manager NYC Vans is hiring for an Assistant Store Manager position in Midtown, New York City. Base pay starts at $21/hr. Vans is about a state of mind. Thinking differently. Embracing creative self-expression. Authenticity and progression. Choosing your own lineon your board and in your life. Vans holds 50 years of youth culture connectivity, Vans continues to advance its roots in action sports while recognizing the global 'Off the Wall' connection between the brand and art, music and street culture enthusiasts. Today, the Vans brand evolution continues- from its foundation as an original skateboarding company since '66, to a leading action sports brand, to defining its anthem of living 'Off the Wall' as youth culture. From its birthplace on the West Coast, Vans has grown beyond a shoe. It's a global movement- reaching from Barcelona to Beijing, Sao Paulo to Sydney, Orange County to New York. Vans goes to market through its network of deeply rooted wholesale partners and its direct-to-consumer platform with more than 450 owned retail stores worldwide. Given this amazing platform to connect with consumers, we're constantly looking for better and more creative ways to amplify the brand's in-store presence. And equally strong is the Vans' extraordinary e-commerce and social media presence, inclusive of its digital video platform, OffTheWall.tv. Through its various online channels, Vans has access to over 14 million brand loyalists at any given time. As the Assistant Store Manager, you provide leadership and direction to the store team while successfully executing the company's vision and values under the direction of the Store Manager. You assist in maximizing store profitability by achieving store sales goals. You ensure that store standards and processes for merchandising, operations, staffing and community engagement are well executed. As needed, you will assume responsibility for the store in the Store Manager's absence. You create an inclusive environment, always putting our internal and external customers first. If you are looking for a company dedicated to your personal development, continuing your growth into a leader of tomorrow, then Vans is for you. Join the Vans Family Vans® is the original action sports footwear company, rooted in authenticity and creativity. Founded in 1966, we have thrived on a legacy of impacting our greater community through four pillars: action sports, music, art and street culture. We are constantly inspired by the expressive creators within our company and community as they bring new and innovative perspectives to shape and transform the future of our business. At Vans, our culture sets us apart and influences everything we do. We are driven by our five values: We are Determined. We are Connected to our consumers and to each other. We are Inclusive. We are Expressive and Fun. Most of all, we are a family. Our purpose to enable creative expression and inspire youth culture is fostered through our inclusivity. We welcome anyone and everyone into our global family and proudly celebrate and environment where individuality is embraced, equal opportunities thrive, and everyone is empowered to reach their greatest potential. By joining our family, you will be immersed in an environment of incredibly supportive and collaborative people. We work hard across a multitude of initiatives to bring the Van Doren Spirit to life. We live for what we do. How You Will Make a Difference What you will do: Maximize store sales, achieve store sales goals and monitor sales progress & results against key targets. Inspire and model a consumer centric mindset by exemplifying selling behaviors through genuine interactions with customers for the teams to emulate. Support the Store Manager with networking, attracting, recruiting, and interviewing high caliber talent. Provide direct coaching, feedback, training and supervision of the associates, ensuring that all company policies and procedures are followed and in compliance. Demonstrate clear communication, training, and coaching to assist in setting expectations on customer engagement, store policies and procedures as well as fostering a strong team. Assist in managing expenses to maximize sales and profitability. Cultivate an environment of productivity by ensuring the store team has the knowledge and skills to meet store goals for sales and customer engagement. Qualifications: 3+ years of related professional/retail management experience Ability to meet business goals by driving results through store teams Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Ability to coach and motivate a team to excel at sales and profit results Proven communication skills, both written and verbal Solution oriented Ability to be flexible in a fast paced-environment A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements NOTE - Tax withholding is calculated using Federal and New York State 2022 income tax guidelines. For simplification, we've assumed "single" marital status and no additional income. This does not represent any legal authority and is just an estimate used for approximation purposes.

Senior Director Of Merchandising Universal Music Group is seeking a strategic and commercially driven Senior Director of Merchandising to lead product strategy and assortment planning for UMG Stores. This role will define and execute a cohesive merchandising vision that aligns with Universal's global priorities, label initiatives, and artist activity, including album releases and tour cycles. The Senior Director will be responsible for curating compelling, profitable assortments that reflect both artist brand integrity and the preferences of the New York consumer. This role requires a strong balance of strategic planning, creative merchandising, and financial discipline, with a focus on driving retail performance while delivering a best-in-class fan experience. This role serves as the central merchandising lead for UMG Stores, bridging global product strategy with localized retail execution. The Senior Director partners closely with Famehouse to leverage existing artist merchandise while ensuring assortments are curated specifically for the physical retail environment and NYC consumer. Responsibilities include: Establish a clear merchandising strategy for UMG Stores that aligns with global priorities while resonating with local consumers. Translate artist moments, label priorities, and cultural trends into commercially successful in-store assortments. Drive profitable growth through disciplined assortment planning, pricing strategy, and inventory management. Build strong partnerships across labels, Famehouse, and internal teams to ensure seamless product integration and execution. Define and execute the overall merchandising strategy for UMG Stores, aligning to Universal, label, and artist priorities. Develop seasonal and event-driven assortment plans tied to key artist moments, including album releases, tours, and cultural events. Curate a balanced assortment across categories (apparel, accessories, physical music, collectibles) that drives both revenue and brand storytelling. Ensure assortments are tailored to the NYC consumer, incorporating local trends, tourism dynamics, and cultural relevance. Partner closely with labels and artist teams to align merchandising plans with release calendars and marketing priorities. Work with Famehouse to identify and integrate relevant products from existing artist merchandise lines into store assortments. Identify opportunities for exclusive or localized product offerings that enhance the in-store experience. Own revenue, margin, and inventory performance for UMG Stores. Establish pricing strategies and assortment frameworks that balance accessibility, premium offerings, and profitability. Partner with planning and finance teams to forecast demand, manage inventory levels, and optimize sell-through. Monitor performance and adjust assortments based on sales trends and consumer insights. Partner with Retail Operations, Marketing, Creative, and Visual Merchandising teams to deliver cohesive in-store experiences. Ensure product storytelling and visual presentation align with merchandising strategy and artist narratives. Drive execution of product launches, in-store activations, and key retail moments. Leverage sales data, consumer insights, and market trends to inform merchandising decisions. Maintain a strong understanding of the NYC retail landscape, including competitive positioning and consumer behavior. Continuously evolve assortment strategies to reflect emerging trends and fan preferences. Required experience includes: 1015+ years of experience in merchandising, buying, or retail strategy within music, fashion, lifestyle, or consumer products. Proven ability to develop and execute retail merchandising strategies that drive revenue and profitability. Strong understanding of assortment planning, pricing strategy, and inventory management. Experience working with artist brands, entertainment properties, or culturally driven products preferred. Strong financial acumen and analytical skills. Excellent cross-functional collaboration and stakeholder management skills. Deep understanding of consumer trends, particularly within urban and tourism-driven retail environments. Core competencies include: Retail merchandising strategy Assortment curation and storytelling Financial ownership (revenue, margin, inventory) Consumer and market insight Cross-functional leadership Artist and brand alignment Operational execution Perks Playlist: Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just valuesthey're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer): Comprehensive medical, dental, and vision coverage Including 100% coverage for out-patient in-network mental health services Fertility coverage for eligible medical plan participants Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) Student Loan Repayment Assistance and Tuition Reimbursement 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3-weeks PTO for non-exempt employees 2-weeks paid Winter Break 10 Company Holidays (including Juneteenth and Wellbeing Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer. We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook. Job Overview: ASCAP technologists live our mission; we are passionate about what we do for our users, and we practice what we preach. Our technologists serve with humility and a deep respect for their responsibility in helping our business partners and members achieve their goals and realize their dreams. We have an infectious, lively culture, we stand behind our mission, and are committed to delivering as planned. As our VP, Software Engineering, you will provide leadership and technology vision for ASCAP’s Licensing and Finance Engineering team. You are passionate about building a high-performance team, mentoring Engineers, and optimizing the Engineering delivery process, all while regularly collaborating with various business teams to ensure orderly and efficient Engineering delivery. Reporting directly to the Head of Engineering, you will be responsible for Engineering product delivery and for setting the strategy for a team working on customer-facing and internal applications, developed using platforms and technologies such as Salesforce, AWS, Java, Boomi, RDBMS, ERP, and data management and integration tools. In essence, you will manage and oversee our complete technology landscape for the Licensing & Finance Engineering team. The VP, Software Engineering, is within the Global Technology Solutions (GTS) department and based in the New York office. Areas of Responsibility & Accountability: • Provide strategic and technical leadership for the Licensing & Finance Engineering team., • Drive the overall vision, delivery, and technical implementation for projects on the roadmap., • Partner with Talent Acquisition on the hiring process to recruit and retain top Engineering talent, driving cultural contribution and long-term impact., • Enhance the team's Agile processes to achieve faster time-to-market., • Continuously improve Software Engineering practices and the security posture of applications., • Promote excellence in the craftsmanship, availability, resilience, and scalability of your solutions, • Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the Engineering community., • Lead and mentor the Engineering team through hands-on technical collaboration, providing regular feedback, and participating in technical discussions to solve problems., • Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity., • Drive accountability for delivery among team members., • Provide continuous career development for your Engineering team, ensuring that high-level vision and strategy are established while meeting the day-to-day needs of the team., • Monitor and update the team structure based on the evolving needs of the business., • Forecasting, budgeting, and planning infrastructure and headcount., • Maintain strong relationships with peer functions: Product Management, stakeholders, Program Management, Customer Success, and Licensing., • Design and continuously improve our Engineering delivery process., • Effectively communicate the state of the delivery pipeline to all relevant parties., • Key Technologies: Salesforce, Apex transactions, Apex/trigger code, declarative programming, AWS (EC2, S3, AppFLOW, Lambda, RDS, SQS), Java, Integration systems (e.g., Boomi), ERP systems (Netsuite, Great Plains or similar), Business Objects, Database (SQL Server, Oracle, RDS), Windows development platforms (.NET). Qualifications & Requirements: • Bachelor’s Degree in a related field (e.g., Computer Science), Master’s Degree desirable., • AWS, Azure, or GCP certifications, as well as SFDC certifications, are desirable., • 15+ years of experience building enterprise-grade products., • 7+ years of experience in a leadership role, managing and leading an Engineering team of approximately 25+ Engineers., • Ability to operate independently in a fast-paced environment, delivering projects to completion., • Experience driving accountability within team members for project deliverables., • Passion for designing teams and developing people, coupled with excellent conflict management and resolution skills., • Excellent leadership and communication skills with an ability to influence team members, peers, senior leadership, as well as business stakeholders., • Ability to break down a strategic roadmap into a series of wins., • Hands-on experience driving Salesforce implementations using technologies such as APEX and declarative programming., • Good understanding of secure RESTful and SOAP-based web services., • Experience with integration tools such as Boomi, Workato, Mulesoft, etc., • Data management and analytical experience for large volume transactions and reporting., • Experience with Java technologies., • Experience with DevOps / DevSecOps practices to lead engineering teams in delivering scalable, secure, and highly reliable applications., • Experience with AWS services such as EC2, S3, AppFlow, Lambda, RDS, and SQS, or other similar cloud offerings/services., • Expert in agile methodologies and technologies, ideally Jira or other similar project tracking software., • Good understanding of the latest technology trends and AI technologies., • This position requires the incumbent to be in the office three days per week. Compensation/Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match, • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowner’s insurance, • Voluntary employee, spouse, and dependent life insurance options, • Voluntary ID protection Coverage Occasional travel for in-person meetings may be required. The anticipated base salary range for this position is $240,000 to $260,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.

Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook. ### Job Overview: The TV Analyst is responsible for assisting both the TV Team Leader and other TV Distribution team members with the processing of audio and visual programming, sharing in the overall responsibility of ensuring that ASCAP members are properly credited for the performance of their works in audio/visual media. Successful completion of these efforts requires the careful analysis of television performance, promo, and cue sheet data. TV Analysts will associate programs and promos with performances, verify the accuracy of any data provided, procure and upload any missing data, identify and reconcile discrepancies, and participate in quality assurance procedures to ensure that ASCAP members are accurately paid. The TV Analyst position reports to the TV Team Leader, is situated within the TV Distribution department, and is based out of ASCAP’s New York City office. Areas of Responsibility & Accountability: • Identify and match cue sheets to performances., • Request missing or incomplete cue sheets from suppliers., • Upload missing performances to the performance database., • Reconcile the station count and any informational discrepancies within performance data., • Verify cue sheet content., • Assign and create work records for cues., • Control check work records and performances that have been matched by 3rd party vendors., • Integrate music video programming into distribution., • Assist with the timely resolution of member-initiated inquiries. Qualifications & Requirements: • Bachelor’s degree preferred, relevant work experience accepted., • 1+ years of relevant work experience., • Strong analytical skills and basic research adeptness., • Highly organized with the ability to prioritize., • Skilled at handling multiple tasks and projects simultaneously., • Proficient with Microsoft Office (Word, Excel, Access) and internet applications., • Excellent written and verbal communication skills., • Self-starter, independent, and self-sufficient., • Ability to work and interact with team members on a remote basis., • Ability to connect and communicate with people at all levels of business and management., • Performs with both a positive attitude and commitment to being a team player., • Interest in music, music licensing, and/or the TV and Film industry is preferred., • This position requires the incumbent to be in the office one day per week. Compensation/Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match, • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowner’s insurance, • Voluntary employee, spouse, and dependent life insurance options, • Voluntary ID protection Coverage Occasional travel for in-person meetings may be required. The anticipated base salary range for this position is $50,000 to $50,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.

Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook. # # Job Description: ASCAP technologists live our mission; we are passionate about what we do for our users, and we practice what we preach. Our technologists serve with humility and a deep respect for their responsibility in helping our business partners and members achieve their goals and realize their dreams. We have an infectious and lively culture. We stand behind our mission and are committed to delivering results. Bottom line? We outthink the ordinary. Discover what you can do with technology at ASCAP! The Director will play a critical role in organizing and integrating ASCAP technology services models across all business units. The individual in this position will be responsible for developing and managing best-in-class IT Support functions and ensuring superior technical support and service across the organization. They will evolve the support organization, making it more user-friendly and delivering seamless IT services. This individual will also be responsible for measuring and reporting against predefined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). The Director will be responsible for the strategy, execution, and continuous improvement of the underlying services to ensure operating metrics and SLAs meet or exceed our commitments. This role requires a technology enthusiast with strong relationship-building skills who can effectively organize a team of experts to meet company needs and make decisions that support our mission. They will need to communicate effectively with senior executives across the company, be user-focused, and possess strong problem-solving skills. The Director will be open, think outside of the box, and not be afraid to challenge the status quo. The individual will work to develop their team members and provide guidance. The Director, IT Services within the Global Technology Solutions department is based in the New York office and reports to the AVP, Infrastructure & Platform Services. Areas of Responsibility & Accountability: • Lead and motivate Support Technicians to ensure that overall output and service quality meet business requirements and align with predefined SLAs., • Manage and coordinate urgent and/or complicated support issues., • Lead optimization efforts, service integration, and service improvement across business units., • Experience supporting conferencing systems or AV related events., • Act as the escalation point for all business-critical requests and incidents., • Train, coach, and mentor Support Technicians, including both technical skills and career development., • Provide data and regular reporting on KPIs and trends to the Department and others., • Drive optimization efforts by identifying the correct problems to solve and actively developing improvement strategies., • Regularly analyze support calls to ensure quality of service and propose/implement changes to drive better outcomes., • Develop and maintain procedural documentation for use by Service Desk and Support Teams., • Oversee all process improvements, audit preparation, and documentation practices., • Build and maintain a strong working relationship with key stakeholders., • Engage with vendors and manage relationships., • Establish IT policies and systems to support the implementation of strategies set by upper management., • Develop your team's roadmap, informed by the business requirements of other departments., • Be a driver for changes to bring in process, procedural, and support efficiency. Qualifications & Requirements: • A Bachelor's degree in a technology field is required., • Demonstrated knowledge of ITSM (Information Technology Service Management)., • Minimum 8 years of professional working experience with at least 3 years in a management role., • Prior experience managing a team with a minimum of four (4) direct reports., • Experience managing teams who support conferencing systems and AV events., • Ability to work independently, with little to no supervision., • Excellent organizational and leadership skills., • Strategic and analytical thinking, problem-solving skills, sound judgment, and a strong drive to resolve issues and problems in a timely manner., • Outstanding communications skills, including the ability to develop rapport and credibility across the organization, promote ideas and proposals persuasively, and communicate with key stakeholders., • User-oriented, has a positive attitude, and leads by example., • Process-driven with experience following ITIL practices., • An ability to work under tight deadlines and within varying technical and non-technical constraints., • Superior program and project management skills that will drive excellence on the team., • Experience with inventory systems such as Flexera is preferred., • This position requires the incumbent to be in the office three days per week. Compensation/Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match., • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowners insurance, • Voluntary employee, spouse, and dependent life insurance options, • Voluntary ID protection Coverage Occasional travel for in-person meetings may be required. The anticipated base salary range for this position is $135,000 to $155,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.

Job Description Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including: • Paid holidays and PTO, • Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees, • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results, • Benefits package also includes Health, Dental, Vision, and Life Insurance, • Retirement Savings Plan / 401(k) employer match, • Tuition reimbursement (U.S Based Communities) *Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! Responsibilities • Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls; answering questions about activities, outings, and appointment times; putting residents in contact with appropriate dept. managers; providing stamps; making change)., • Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services; following up after services were rendered to confirm that they were satisfactory)., • Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services; tracking residents’ and family members’ concerns and complaints and immediately making department managers aware)., • Answers questions regarding local stores, attractions and services., • Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming (includes, but not limited to making sure that background music is appropriate and in keeping with residents’ tastes; ordering fresh floral arrangements and changing the water daily; doing a 1st floor walk through at the start of shift and every 2 hours afterwards and communicating with housekeeping and maintenance staff persons regarding any areas of concern)., • Coordinates the community’s transportation schedule (includes, but not limited to being aware of Engage Life outings and coordinating medical transportation that does not conflict; scheduling appointments for residents and, when Atria transportation is not available, assisting residents in coordinating alternative transportation; providing written confirmation of appointments for residents; making reminder calls to residents prior to medical appointments and Engage Life outings to help insure that transportation leaves on-time)., • Serves as a liaison between the dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining room manager; making reminder calls to residents who are not in the dining room at their scheduled meal time; maintaining R.S.V.P. lists for community events, family events and holiday meals)., • May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed., • May drive company vehicle from community to social and other various destinations (only if required by community)., • May perform other duties as assigned. Qualifications • High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience., • Basic First Aid and CPR certification where required., • Must successfully complete all Atria specified training programs., • Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's., • Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations., • Able to work various schedules and shifts as needed., • Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.

Job DescriptionDescription: Summary/Objective The General Manager Sets tone in café and brings energy in everything they do. The GM is responsible for the overall profitability of the store and delivering a daily escape to our locals. They drive the sales, efficiency and hospitality in the café with a high performing stable team, quality food & a beautiful store environment. With keen awareness of the store’s financial performance, the General Manager drives store performance in the café to maximize and meets sales targets & average customer spend, reduce waste and achieves operational excellence in all store activities. The General Manager leads by example and trains, coaches and develops their teammates to deliver the Steps of Service every day. Positioning: The General Manager is typically positioned at the front of the store, positioned so that they can see locals coming into the café to welcome them and can see them at their tables to assess needs and ensure the Steps of Service are executed & sales achieved. The GM floats from front of house to back of house to ensure direction and support across the business. Essential Functions/Responsibilities: Ownership: ? Financial Targets: meets the sales revenue and average check targets regularly. Manages labor costs and optimizes productivity of teams by having aces in places ? Employee Development with high performance standards: holds high performance team standards and helps them to achieve by creating a coaching environment with a focus on improving every day, every moment ? Connection through effective communication; keeps the team connected and engaged by consistently communicating expectations and holds teams accountable ? Leads by example – sets high standards for yourself and your team ? Ensures orders are placed timely and accurately. Manages COGs to ensure minimized waste ? Leads by example and reflects the company’s competencies & behaviors at all time ? Communicates clearly and consistently, shares successes, needs and opportunities to Operations Manager & BLHQ as needed ? Ensures accuracy and timeliness of schedules & payroll Spend through Service: ? Drives sales in the café, with a stable, efficient, high performing staff that drives spend with service following the Steps of Service ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals ? Provides regular feedback to team on performance and standards ? Onboards and develops new team members. Has clear understanding of what good looks like in café ? Ensures teammates are always performing to expectations, works with line manager and People Operations to create action plans to address performance needs General Manager Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship Human Connection: ? First point of contact for locals and displays optimism and energy ? Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language ? Makes locals feel appreciated and valued throughout interactions ? Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape ? Understands locals’ community. Awareness of trends and competition in the area – builds relationships with community and are involved with local events & activities ? Participates in projects to increase guest count, daily sales, and operational profitability and develop a loyal local base ? Set tone in café – displays optimism and brings energy in everything they do Premium Broad Product: ? Ensures ordering of appropriate stock levels ? Escalates any issues with suppliers to Supply Chain in a timely manner ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality ? Follows implemented systems, to avoid wastage of food and beverage product ? Leader of accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage Beautiful Spaces: ? Ensures environment is to standard (physical set up, music volume, cleanliness, etc.) so that a beautiful environment is experienced by our locals ? Maintains Department of Health (DOH) standards at all times and perform timely reviews, follow ups and establish action plans as needed for: sanitation, shop scores and DOH inspections ? Drives cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly ? Maintains an organized and clean working environment ? Ensures team completes store opening and closing procedures accurately and efficiently ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to Facilities Measures of Success: ? Meets sales, average check & labor percentage targets of store ? Achievement of stores sales revenue & average check of $30 ? Average table turn in 30 minutes or 1 hour with alcohol (<25 minutes on the weekend) ? 7 minute walk to build community engagement (5 business per week) ? Café staff understand and follow direction; stable, high performing team ? Food quality & speed and a beautiful store environment are on display consistently ? Beautifully presented food General Manager Cafes 07.2019 Page 2 of 3 happiness ambassador – fair go – ride the wave - mateship Skills, Knowledge & Experience: ? You have a minimum 2 years’ experience as a manager in a quick service or full-service restaurant or a 2 years’ experience as a Team Captain ? You have worked in various roles in hospitality, have a passion for service and understand what is needed to provide a high level of hospitality ? You have a passion for working with and developing teams ? You have proven achievement of key performance indicators and can articulate which key actions you implemented to drive performance. ? You have the ability to work in high-pressure environments; and can lead and keep teams calm and focused ? You are well-organized and detail-oriented ? You have experience in, and an ability to use a Point of Sale (POS) system ? You demonstrate the 5cs of leadership: Competency, Commitments, Courage, Candour & Consistency ? You have strong interpersonal and communication skills Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements:

Pay Rate: $15.50/hr - $16.50/hr Non-Teaching Rate and up to $22.10/hr Total Teaching Rate depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? • You should love where you work.That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there's more..., • If you booked that big tour, we've got you covered - take advantage of our Gig Leave program.And let's not forget the discounts you will receive anytime you purchase gear as an associate., • We'll put money toward your continued education and ensure you have mental health access and support., • You'll enjoy a few perks.Including free gifts and travel discounts., • We believe that our benefits should be inclusive.You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and we'd like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: • Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community, • Teach students utilizing the Guitar Center Lessons Curriculum, • Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience, • Additional duties as assigned Student & Parent Partnership: • Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher, • Communicate with students and/or parents of students on progress of each student, • Share students and/or parents' goals and progress frequently Requirements: • Previous experience in Music, Education, or related field, • Ability to teach the instrument that they are proficient in such as Drums, Guitar, Keyboard, etc., • Skilled ability to demonstrate competency and proficiency in the area they will be teaching Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email torecruiting@guitarcenter.com.

Pay Rate: $15.75/hr - $25.13/hrdepending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores. A few special characteristics that make our Operations Associates successful: • Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others., • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers., • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business., • Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines., • Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Operations Associate, you will: • Tasks related to inventory control, • Shipping and receiving of gear and other items, • Cycle Counting of Inventory (preparation and execution), • Stocking and merchandising to a planogram, • Printing and placing of signage and price signs (POP), • Cash Handling, • Shrink awareness and control, • Additional duties as assigned Requirements: • Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook), • Must be able to work in a loud environment for 5-8 hours, • Must be able to work weekends, holiday, and evenings, • Must be able to lift up to 40 lbs Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to _.

Pay Rate: $16.00/hr - $17.00/hr Non-Teaching Rate and up to $26.80/hr Total Teaching Rate depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? • You should love where you work.That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there's more..., • If you booked that big tour, we've got you covered - take advantage of our Gig Leave program.And let's not forget the discounts you will receive anytime you purchase gear as an associate., • We'll put money toward your continued education and ensure you have mental health access and support., • You'll enjoy a few perks.Including free gifts and travel discounts., • We believe that our benefits should be inclusive.You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and we'd like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: • Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community, • Teach students utilizing the Guitar Center Lessons Curriculum, • Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience, • Additional duties as assigned Student & Parent Partnership: • Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher, • Communicate with students and/or parents of students on progress of each student, • Share students and/or parents' goals and progress frequently Requirements: • Previous experience in Music, Education, or related field, • Ability to teach the instrument that they are proficient in such as Drums, Guitar, Keyboard, etc., • Skilled ability to demonstrate competency and proficiency in the area they will be teaching Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobarelated requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1a818-735-8800 ext. 2862 or by sending an email torecruiting@guitarcenter.com.

Pay Rate: $16.00/hr - $17.00/hr Non-Teaching Rate and up to $26.80/hr Total Teaching Rate depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? • You should love where you work.That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there's more..., • If you booked that big tour, we've got you covered - take advantage of our Gig Leave program.And let's not forget the discounts you will receive anytime you purchase gear as an associate., • We'll put money toward your continued education and ensure you have mental health access and support., • You'll enjoy a few perks.Including free gifts and travel discounts., • We believe that our benefits should be inclusive.You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and we'd like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: • Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community, • Teach students utilizing the Guitar Center Lessons Curriculum, • Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience, • Additional duties as assigned Student & Parent Partnership: • Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher, • Communicate with students and/or parents of students on progress of each student, • Share students and/or parents' goals and progress frequently Requirements: • Previous experience in Music, Education, or related field, • Ability to teach the instrument that they are proficient in such as Drums, Guitar, Keyboard, etc., • Skilled ability to demonstrate competency and proficiency in the area they will be teaching Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobarelated requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1a818-735-8800 ext. 2862 or by sending an email torecruiting@guitarcenter.com.

Job DescriptionDescription: Summary/Objective The General Manager Sets tone in café and brings energy in everything they do. The GM is responsible for the overall profitability of the store and delivering a daily escape to our locals. They drive the sales, efficiency and hospitality in the café with a high performing stable team, quality food & a beautiful store environment. With keen awareness of the store’s financial performance, the General Manager drives store performance in the café to maximize and meets sales targets & average customer spend, reduce waste and achieves operational excellence in all store activities. The General Manager leads by example and trains, coaches and develops their teammates to deliver the Steps of Service every day. Positioning: The General Manager is typically positioned at the front of the store, positioned so that they can see locals coming into the café to welcome them and can see them at their tables to assess needs and ensure the Steps of Service are executed & sales achieved. The GM floats from front of house to back of house to ensure direction and support across the business. Essential Functions/Responsibilities: Ownership: ? Financial Targets: meets the sales revenue and average check targets regularly. Manages labor costs and optimizes productivity of teams by having aces in places ? Employee Development with high performance standards: holds high performance team standards and helps them to achieve by creating a coaching environment with a focus on improving every day, every moment ? Connection through effective communication; keeps the team connected and engaged by consistently communicating expectations and holds teams accountable ? Leads by example – sets high standards for yourself and your team ? Ensures orders are placed timely and accurately. Manages COGs to ensure minimized waste ? Leads by example and reflects the company’s competencies & behaviors at all time ? Communicates clearly and consistently, shares successes, needs and opportunities to Operations Manager & BLHQ as needed ? Ensures accuracy and timeliness of schedules & payroll Spend through Service: ? Drives sales in the café, with a stable, efficient, high performing staff that drives spend with service following the Steps of Service ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals ? Provides regular feedback to team on performance and standards ? Onboards and develops new team members. Has clear understanding of what good looks like in café ? Ensures teammates are always performing to expectations, works with line manager and People Operations to create action plans to address performance needs General Manager Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship Human Connection: ? First point of contact for locals and displays optimism and energy ? Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language ? Makes locals feel appreciated and valued throughout interactions ? Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape ? Understands locals’ community. Awareness of trends and competition in the area – builds relationships with community and are involved with local events & activities ? Participates in projects to increase guest count, daily sales, and operational profitability and develop a loyal local base ? Set tone in café – displays optimism and brings energy in everything they do Premium Broad Product: ? Ensures ordering of appropriate stock levels ? Escalates any issues with suppliers to Supply Chain in a timely manner ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality ? Follows implemented systems, to avoid wastage of food and beverage product ? Leader of accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage Beautiful Spaces: ? Ensures environment is to standard (physical set up, music volume, cleanliness, etc.) so that a beautiful environment is experienced by our locals ? Maintains Department of Health (DOH) standards at all times and perform timely reviews, follow ups and establish action plans as needed for: sanitation, shop scores and DOH inspections ? Drives cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly ? Maintains an organized and clean working environment ? Ensures team completes store opening and closing procedures accurately and efficiently ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to Facilities Measures of Success: ? Meets sales, average check & labor percentage targets of store ? Achievement of stores sales revenue & average check of $30 ? Average table turn in 30 minutes or 1 hour with alcohol (<25 minutes on the weekend) ? 7 minute walk to build community engagement (5 business per week) ? Café staff understand and follow direction; stable, high performing team ? Food quality & speed and a beautiful store environment are on display consistently ? Beautifully presented food General Manager Cafes 07.2019 Page 2 of 3 happiness ambassador – fair go – ride the wave - mateship Skills, Knowledge & Experience: ? You have a minimum 2 years’ experience as a manager in a quick service or full-service restaurant or a 2 years’ experience as a Team Captain ? You have worked in various roles in hospitality, have a passion for service and understand what is needed to provide a high level of hospitality ? You have a passion for working with and developing teams ? You have proven achievement of key performance indicators and can articulate which key actions you implemented to drive performance. ? You have the ability to work in high-pressure environments; and can lead and keep teams calm and focused ? You are well-organized and detail-oriented ? You have experience in, and an ability to use a Point of Sale (POS) system ? You demonstrate the 5cs of leadership: Competency, Commitments, Courage, Candour & Consistency ? You have strong interpersonal and communication skills Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements:

Job Description The Sales and Artistry Coordinator is responsible for representing the authority in the industry through sales, education and artistry for a large multi-retailer territory. The Sales and Artistry Coordinator is responsible for the effective and efficient operations of the Charlotte Tilbury account in both Department and Specialty stores. An ambassador for the Charlotte Tilbury brand, the Sales and Artistry Coordinator is always reflecting the brand values with the Charlotte Tilbury 5 P’s Professional, Proactive, Passionate, Prescriptive, and Potential. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Overseeing the day-to-day operations on counter, the Sales and Artistry coordinator is also responsible for strategizing future needs while executing with excellence - sales, brand engagement, merchandising, operations, training, and retail relationships. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer and in store support teams, which results in achievement of overall territory sales and strengthened Brand awareness. Location- Preferably based in the Central or North Jersey Area. Reporting Relationships- Reporting to the Sales & Artistry Executive Role Responsibilities- Sales • Drive financial results in store to meet and exceed plan including Key Performance Indicators (KPI’s) – examples; Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking, and product ranking., • Determine individual and team sales targets to meet and exceed plan., • Communicate agreed targets and work with direct reports to identify and deliver sales objectives., • Identify and execute key and incremental Eventing opportunities to bring Tilbury theater to the in-store experience to drive brand awareness and engagement., • Inspire and motivate CT door teams to drive sales via the “Tilbury Touch” when Sales & Artistry Coordinator is not in door., • Participate in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs., • Analyze business performance and proactively suggest improvement opportunities through artistry, education and operations., • Responsible for being a specialist amongst the retail artistry brands, demonstrating an entrepreneurial spirit within the parameters of the company guidelines., • Think creatively to ensure business growth year over year. Customer Service • Lead by example at all times to promote the Tilbury Touch and exceptional customer service to drive brand awareness in door., • Identify ways to improve Charlotte Tilbury service extending through retail employees via in store support, training and eventing., • Manage customer queries, using sound judgement and a goal of achieving positive outcomes., • Work collaboratively with the Education team to provide continuous, relevant, and effective training and development. This ongoing development should be both internal and external to ensure Charlotte Tilbury standards are achieved in areas of service, artistry and product knowledge., • Drive the omni journey by promoting Charlottetilbury.com and our Virtual Services, when appropriate., • Proactive use of the Retailer customer database for direct clientele opportunities in the air and on the ground., • Provide an atmosphere that motivates and inspires MAGIC service, both internally and externally., • Lead by example through continuously improving and evolving personal artistry skills., • Personally maintain a professional appearance and ensure the team aligns with the CT dress code including both makeup and attire. Team Development • Proactively anticipate staffing and support needs for driving sales., • Create a positive, cohesive, cooperative team culture in store., • Facilitate high impact trainings that include key in-store Retailer trainings (ie Sephora Sales + Training visits / Nordstrom Stay and Play)., • Create and maintain an atmosphere of open and positive communication, professionalism, and creativity through team meetings, trainings and a collaborative leadership style., • Recognize and celebrate great performance., • Encourage completion of LMS courses and provide follow-up on retention checks., • Attend and participate in Seasonal School and partner with Area Trainer on at counter follow-up plan., • Assist Area Trainer with Start of a Dream/CMA new hire onboarding. Operations • Implement door development plans and schedule support to address business growth needs., • Ensure that the counter is ‘customer ready’ from open to close of business., • Maintain the required inventory levels and accurate stock files; escalate inventory needs as directed by channel to optimize sales., • Schedule to optimize coverage according to customer flow and business needs., • Control store expenses (i.e. counter consumables) within budget guidelines., • Implement visual merchandising, new launch displays, and collateral placement as directed by the Magic office., • Maintain excellent counter hygiene standards., • Maintain technology on counter, to include screens, iPad and music., • Raise operational and VM issues for resolution in a timely manner., • Ensure the timely submission and accuracy of expenses, financial tracking of expenditures and other company owned asset forms., • Accountable for completing all administrative assignments by their due date. Store and Retail Partner Relationships • Establish and develop a cooperative and mutually respectful relationship with the entire store team., • Maximize ROI by scheduling time in store during peak business hours, including weekends., • Build relationships that are meaningful through strong communication, reliability, and partnership, • Maintain the store standards and policies at all times., • Proactively suggest win-win opportunities to drive sales within store. Requirements Key Selection Criteria • 2+ years of Beauty industry experience., • 2+ years of Beauty retail management., • Intermediate skills in MS Office including MS Word, Excel, and Outlook., • Excellent numerical and analytical skills., • Ability to influence others., • Excellent communicator, both written and oral., • Demonstrated ability in creating sales strategy and consistently achieving sales plan., • Demonstrated success in developing winning teams., • Must possess strong strategic thinking and decision-making skills., • Must be able to create winning partnerships with retailers. Benefits Base Salary Range $65,000.00 - $75,000.00** Company Benefits • Generous staff discount to use on all products, • Medical, dental, and vision benefits, • Commuter Benefits (Pre-tax), • Flex Spending Account (FSA), • Employee Assistance Program (EAP), • 401(k) with Company match, • Paid Time Off, • Birthday PTO Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM…APPLY TODAY! About the Charlotte Tilbury Brand Charlotte Tilbury understands the power of beauty like no-one else. With over 25 years at the forefront of the makeup industry working with the world’s A-list models, celebrities and designers, Charlotte has poured her best-kept secrets into an edited but ‘all you need’ skincare, make-up, and fragrance collection. She knows more than anyone that when you look good, you feel good and project confidence. You carry yourself differently and, in turn, the world reacts to you in a different way. At the age of thirteen, Charlotte personally discovered the transformative power of makeup. Since then, she has been helping others – starting with her school friends, to the most discerning women around the world today – look their most beautiful. Charlotte believes that beauty is not an exclusive club and makeup is every woman’s secret weapon! Charlotte has created an uncompromising collection for all modern women who are as likely to do their makeup on the run with a mobile phone in hand as they are to sit down at a vanity table. She has decoded her expertise into essential makeup tricks, tips and tools that are EASY TO CHOOSE, EASY TO USE and IRRESISTIBLE, Charlotte is determined to revolutionise beauty. At Charlotte Tilbury, we love what we do and strive to be the best. Dare to dream, make it happen, break all the rules - join us in our revolutionary journey and challenge the status quo of the beauty industry.

Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook. # # Job Overview: In an effort to provide superior service to our internal and external stakeholders, the Repertory Representative is responsible for the analysis, research, reconciliation and maintenance of the ASCAP repertory. As a result, ASCAP members and foreign-affiliated parties are payable with each quarterly distribution. Repertory Representatives report to the Repertory Team Leader, are part of the Repertory Department, and are based out of ASCAP’s New York City office. Areas of Responsibility & Accountability: • Perform research and update work records based on quality reviews of works at first performance., • Take appropriate action related to works and agreements for the purpose of resolving member inquiries, which includes (but is not limited to) processing work updates, resolving registration discrepancies, and submitting royalty-based adjustments., • Follow-up on inquiry assignments and respond to all phone calls and emails in line with department guidelines., • Participate in quality control checking projects., • Identify and recommend quality-based improvements, • Occasionally provide assistance outside of regular duties, identifying and recommending quality-based improvements when applicable., • Assist with general administrative tasks across the Repertory Team by preparing team totals, facilitating meetings, taking minutes, supporting new team members, etc. Qualifications & Requirements: • Bachelor’s degree preferred, related work experience acceptable., • 1+ years of relevant work experience., • Strong computer skills, including experience with MS Word, Excel and Access., • Ability to follow written guidelines to resolve routine copyright-related questions and refer uncertain matters to more senior team members., • Customer service-oriented approach to both general work and correspondence., • Comfortable utilizing basic math skills., • Ability to leverage both ASCAP data and general problem-solving skills to resolve various inquiries., • Consistent commitment to professional communication, both in writing and on the phone., • Interest in music, music licensing, and/or music business is preferred., • This position requires the incumbent to be in the office one day per week. Compensation/Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match, • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowner’s insurance, • Voluntary employee, spouse, and dependent life insurance options, • Voluntary ID protection Coverage Occasional travel for in-person meetings may be required. The anticipated base salary range for this position is $50,000 to $50,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.

Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook. ### Overview of Role: The Director, Program Manager – Distribution, under the supervision of the SVP, Distribution Innovation, supports cross-departmental oversight for the ASCAP royalty distribution cycle and helps ensure continuous operational alignment, risk management and process optimization throughout the cycle. This is an office-based role. Responsibilities: Below is a representative (not exhaustive) list. • Stakeholder Management, • Facilitate delivery of necessary tools, processes, role descriptions and documentation for cross-departmental teams to successfully complete their tasks and deliver consistently., • Communicate effectively with stakeholders., • Manage expectations and build consensus among stakeholders with varying interests and perspectives., • Risk Management, • Identify, evaluate, prioritize and manage risks and issues., • Problem-solve, innovate and find practical solutions to risks or issues proactively and efficiently., • Should escalations or issues arise, support triage efforts to ensure timely resolution., • Communication, • Build strong relationships and rapport across teams to understand their business challenges and guide them on best practices and paths to success., • Support development of communication plans and regular status updates to stakeholders to manage expectations and communicate timely and relevant information., • Process Optimization & Innovation, • Collaborate with the Product and Project Management Teams on distribution-related discovery and project planning to promote successful operationalization of that team’s recommendations and deliverables., • Collect data, interview stakeholders and map workflows as needed to drive successful planning, coordination, execution and delivery of the distribution cycle., • Help design the framework, processes, playbooks and toolkits within which the distribution cycle and all related processes are planned, managed and completed., • Maintain and operationalize the distribution cycle RACI analysis and ensure that all stakeholders are identified and aligned on roles, responsibilities, accountability, schedules and milestones., • Leverage third party tools to manage, monitor, and optimize distribution cycle processes., • Assist with establishment of metrics to measure the effectiveness of processes and continuously monitor performance to identify further opportunities for improvement., • Support annual and periodic reviews of processes and documentation as needed., • Implement feedback loops and processes to implement continuous improvement., • Continuously monitor the distribution cycle from start to completion, including deadlines, milestones, dependencies, and processes., • Analytics & Reporting, • Efficiently extract insights and translate them into actionable optimizations., • Leverage data to drive process improvements and decision-making., • Generate reports and socialize them in a standardized and meaningful manner to provide transparency., • Determine and establish Key Performance Indicators to ensure that status and progress can be measured and reported effectively across the distribution cycle. Qualifications: • Education:, • Bachelor’s degree in a related discipline., • MBA/Advanced degree is desirable., • Experience:, • At least 8 years of experience in business, operational, or program/project management, including being accountable for delivery of program/project- wide milestones., • Strong knowledge of process analysis/improvement and program management frameworks and methodologies., • Track record of participation in corporate-wide process improvement/program management/change management efforts is preferred., • Analytical Skills:, • Strong research, data gathering, analytics and reporting capabilities to drive improvements and influence data-based decision-making., • Communication Skills:, • Excellent interpersonal skills and ability to communicate convincingly and effectively (verbally and in writing) across stakeholders., • Problem-Solving Ability:, • Strong knowledge of process analysis/improvement, program management and related frameworks and methodologies., • Ability to successfully cross departmental lines to organize the development and delivery of programs/projects., • Adaptability and Resilience:, • Strong process orientation and ability to build repeatable processes that create value., • Proven ability to work well under tight deadlines in a fast-paced environment., • Personal resilience and strong ability to work through complex issues. Occasional travel for in-person meetings may be required. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. Compensation/Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match., • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowners insurance, • Voluntary employee, spouse, and dependent life insurance options, • Voluntary ID protection Coverage ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws. The anticipated base salary range for this position is $150,000 to $170,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.

Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook. Job Description: The Social Media Specialist or Senior Specialist is a key player on ASCAP’s fast-paced Marketing & Communications team and assists with the successful execution of digital marketing and social media campaigns and support for virtual, live and hybrid events. The Specialist plays an active and direct role in ideating, curating and designing social media assets; managing digital marketing service partnerships and platforms; writing succinct and targeted copy for posts in alignment with the ASCAP brand; and utilizing social analytics and audience research to make recommendations and guide marketing strategy and future social media campaigns in ways that drive impressions across our platforms, with a particular focus on TikTok, IG Reels and YouTube shorts. The individual in this role is curious, self-motivated, proactive, and passionate about music and pop-culture. The role requires excellent communication, organizational and technical social media platform skills, passion and enthusiasm for music, and the ability and drive to go the extra mile. The Specialist, Social Media reports to the Senior Director, Marketing & Communications and is based in the New York office. Areas of Responsibility & Accountability: • Ideate, creative direct and manage social media assets while also writing succinct and targeted copy for posts in alignment with the ASCAP brand and social media strategy across all platforms., • Help oversee the creation, production and development of video content for social platforms with an increased focus on growing engagement with our TikTok, YouTube and IG Reels content., • Cultivate, develop and manage influencer marketing initiatives, building partnerships that align with ASCAP's brand and promote its members., • Manage relationships with digital marketing partnerships and platforms at TikTok, Meta, YouTube, Sprout and Crowd Surf., • Leverage data insights to make recommendations for future social media campaigns and ways to drive impressions across our platforms., • Develop and curate social highlights documents for large scale campaigns, capturing screenshots of high-level members, press and community engagement and reporting/ presenting findings to ASCAP’s marketing, membership, and executive team., • Research and inform trends and insights from the community, creators and brands, sharing learnings and recommendations for ASCAP to take part in viral moments., • Lead live social media coverage at experiential events, ensuring real-time coverage and alignment with ASCAP’s brand., • Manage timelines and deliverables of social media assets for live, hybrid and virtual events, experiential programs and integrated digital marketing and social media campaigns., • Manage logistical communications to campaign for event stakeholders, including creative consultants, staff, talent and others., • Write copy and create social tags., • Draft and propose social media copy across multiple social media platforms., • Monitor ASCAP’s social media presence and promptly, tactfully, and accurately interact and engage with our members, influencers, and employees to sustain and enhance ASCAP’s brand., • Elevate and manage day-to-today community management across social media platforms, • Compose, consolidate, coordinate, and edit written materials, such as briefing documents, emails, social messages, talking points and creative assets (photo, videos, animations)., • Brainstorm, generate, and propose big ideas on upcoming campaigns and projects., • Monitor consultant budgets and campaign expenses for accuracy and appropriateness, • Work exceptionally well and cross-functionally across the marketing, membership, repertory, finance, licensing, and legal departments on the successful execution of projects. Qualifications & Requirements: • Bachelor of Arts Degree in a related discipline from an accredited four-year college required; experience in an entertainment related job or internship a plus, • 3+ years of experience in marketing, social media or a related field, • Advanced skills on all social media platforms and digital marketing platforms, • Ability to travel to event if required / Must be available to work evenings, and some weekends as needed, • Proficiency with Microsoft Word, Excel, PowerPoint, Google Workplace, Google Drive, Google Analytics, and all applications, • Basis knowledge of Content Management Systems, HTML a plus, • Passion for music of all genres and the music industry at large, • Background and familiarity with standard experiential marketing and marketing practices, • Excellent written and verbal communication skills, • Superb organizational skills with high attention to detail, • Ability to prioritize multiple projects and work in a fast-paced environment and transition seamlessly from project to project with great attention to quality, detail, and execution, • Proactive and self-motivated with a strong work ethic, • Passionate about experiential marketing, social media, the music industry and wants to change the world with us, • Driven and ability to go above and beyond, • Ability to leverage data to drive insights, • This position requires the incumbent to be in the office three days per week., • Occasional travel to other ASCAP offices and outside events are required. Compensation/Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match., • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • 16 hours to volunteer with ASCAP Notes the Cause Volunteer Program, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowners insurance, • Voluntary employee, spouse, and dependent life insurance options, • Voluntary ID protection Coverage Occasional travel for in-person meetings may be required. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws. The anticipated base salary range for this position is $75,000 to $84,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.

Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook. # # Job Overview: Reporting to the SVP, Product & Project Management, as a Senior Project Manager, you will assume the role of project execution expert from discovery to launch across a wide variety of strategic initiatives within ASCAP for the Product Team. This includes establishing, refining, and maintaining project management processes and methodologies that align with the needs of complex and time-sensitive initiatives. You will own the overall project timelines, risk mitigation strategy, and change management process. The incumbent will serve as the cross-team connector/main point of contact to ensure that roles are clear, project transparency is maintained, and subject matter expertise is leveraged to launch successful initiatives. The Senior Project Manager will lead meetings (agendas, meeting notes), memorialize key decisions, and follow up on identified action items. Additionally, they will ensure that all pertinent due diligence with stakeholders, various ASCAP departments, and formal sign-off is achieved. Areas of Responsibility & Accountability: • Assume the role of project execution expert, which would include project timelines, change control risk mitigation, and status reports., • Ensure that overall project goals and critical project milestones are created, documented, and communicated to all cross-team project contributors., • Establishes and maintains key project management processes and methodologies - project kick-off deck, project plan, project documentation., • Ownership of project plan, including proactive escalation and mitigation recommendations for any deliverables that are “at risk” or “missed” targeted dates., • Primary responsibility for meeting scheduling, planning, and execution - setting clear agendas, providing detailed meeting notes, memorializing key decisions, and following up on action items., • Ensure due diligence is completed with the ASCAP Business and Legal Affairs team, Security teams, stakeholders, Senior Leadership, Client Services, Marketing, and Technology teams (as required)., • Lead requirements Management flow, including creating documents, JIRA tickets, and ensuring deliverables align with strategic objectives and ASCAP strategic needs as outlined within the Product Roadmap., • Complete detailed test plans and success criteria in collaboration with the ASCAP Technology team and/or subject matter experts as needed., • Collaborate with the project lead, project managers, and designers throughout the product development lifecycle, including training materials and analytics reports., • Facilitate vendor vetting process (as needed), including initial drafts and approvals for the SOW in conjunction with the Product Lead. Qualifications & Requirements: • Bachelor’s degree preferred., • PMP certification preferred., • 5+ years of experience managing complex, cross-functional initiatives., • Extensive experience working with Product Management and Design teams., • Experience working on complex, time sensitive projects with Senior Executive stakeholders., • Experience facilitating and working with cross-functional teams., • Experience presenting to a variety of project stakeholders in a meaningful and influential manner., • Experience with and exposure to Agile Development environments desired, but not required., • Must have excellent multi-tasking, organizational, written, and verbal skills., • Must have high standards for completeness and accuracy of all work products as well as an obsessive attention to detail., • Experience with project management software (e.g. Smartsheets)., • This position requires the incumbent to be in the office 3 days per week. Compensation/Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match., • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowners insurance, • Voluntary employee, spouse, and dependent life insurance options, • Voluntary ID protection Coverage Occasional travel for in-person meetings may be required. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. The anticipated base salary range for this position is $130,000 to $142,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.