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Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/29/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey, • Desktop or Laptop with Intel Core i5, 8GB RAM (No Celeron, Pentium, Mac/iOS), • Minimum 256GB hard drive, Windows 10 or 11, • USB Gen 2 (or newer) port for wired headset, • Wired headset with microphone (USB Gen 2 or newer), • Video camera capability (required for training), • No Chromebooks, tablets, or iPads

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/22/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey, • Desktop or Laptop with Intel Core i5, 8GB RAM (No Celeron, Pentium, Mac/iOS), • Minimum 256GB hard drive, Windows 10 or 11, • USB Gen 2 (or newer) port for wired headset, • Wired headset with microphone (USB Gen 2 or newer), • Video camera capability (required for training), • No Chromebooks, tablets, or iPads

Job Description We are seeking a motivated and results-driven salesperson to join our team. In this role, you will be responsible for generating new business opportunities, managing existing client relationships, and driving revenue growth. This is a hybrid position with opportunities to work in the field and remotely. Key Responsibilities: • Respond promptly to inbound leads and follow up with potential clients., • Contact existing customers to upsell or cross-sell additional products and services (with management approval if another salesperson manages the account)., • Generate new business opportunities through networking, referrals, and cold calling., • Maintain accurate records of sales activities using CRM software., • Collaborate with team members to ensure smooth client onboarding and account management., • Conduct all sales activities ethically and in compliance with company policies. Territories Covered: This position covers a wide-open territory, including: Brooklyn, Queens, Bronx, Manhattan, Staten Island, Nassau County, Suffolk County, Westchester County, Rockland County, Orange County, and the greater tri-state area (NY/NJ/CT). Compensation & Benefits: As a valued member of our team at Abstract Enterprise Security Systems, you’ll enjoy: • Base Salary: $50,000 per year., • Commission Structure:, • $25,001–$50,000 in revenue: 5% commission., • $50,001–$75,000 in revenue: 7% commission., • $75,001+: 10% commission., • Quarterly Bonuses: Up to $5,000 for exceeding revenue targets by 20%., • Paid training during a 3-month probationary period (monthly revenue quota of $15K during probation)., • Mileage reimbursement for business-related travel at the current IRS rate., • Flexible work schedule with hybrid options (fieldwork + remote work). Qualifications: We’re looking for candidates who have: • minimum of 2 years of experience in sales (experience in security systems or low-voltage industries is a plus)., • Strong communication and interpersonal skills., • Ability to build relationships with clients and close deals effectively., • Self-motivation with a results-driven mindset., • Familiarity with CRM tools (e.g., Salesforce or HubSpot) is preferred but not required., • Basic understanding of security systems technology is an advantage. Additional Requirements 1. Ethical Sales Practices: Candidates must conduct all sales activities ethically and in compliance with applicable laws., 2. Exclusivity Clause: This is a full-time position; candidates must not engage in other employment or business activities that compete with Abstract Enterprise Security Systems., 3. Probationary Period: The first three months will serve as a probationary period during which performance will be closely monitored (monthly quota: $15K)., 4. Confidentiality Agreement: All candidates must agree to maintain strict confidentiality regarding client information., 5. Drug Testing Policy: Employees are subject to periodic random drug tests throughout their employment. Passing these tests is a condition of continued employment., 6. Driver’s License & Insurance Requirement: Candidates must have a clean and valid driver’s license as well as active auto insurance since travel across assigned territories is required. Company Culture AT Abstract Enterprise Security Systems fosters a collaborative environment where innovation and teamwork are encouraged. We value integrity, customer satisfaction, and continuous improvement. Why Join Us? At Abstract Enterprise Security Systems: • You’ll work in one of the most dynamic industries with cutting-edge technology., • You’ll have access to uncapped earning potential through commissions., • You’ll be part of a supportive team that values collaboration and innovation., • You’ll play an integral role in helping businesses and homeowners secure their properties. How to Apply: If you’re ready to take your sales career to the next level with Abstract Enterprise Security Systems: 1. Submit your resume in PDF format via email to Your Email Address., 2. Include a brief cover letter detailing your relevant experience and why you would be a great fit for our team. Applications will be reviewed on a rolling basis until the position is filled. Join Our Team Today! Don’t miss out on this opportunity to advance your sales career in a thriving industry! Help us secure homes and businesses across the NYC Tri-State Area while building your career in one of the most rewarding industries. This version now includes all necessary details about responsibilities, qualifications, compensation structure (including commission breakdown), additional requirements like drug testing and driving license requirements while highlighting company culture and providing clear application instructions. Company DescriptionAbout Abstract Enterprises Security Systems Abstract Enterprises Security Systems is a leading provider of innovative security solutions dedicated to safeguarding homes and businesses throughout New York. With a commitment to excellence and customer satisfaction, we specialize in designing, installing, and maintaining advanced security systems, including CCTV, access control, intercoms, and alarm systems. Our team of experienced professionals leverages the latest technology and industry best practices to deliver tailored security solutions that meet each client's unique needs. At Abstract Enterprises, we believe in creating safer environments through proactive security measures and exceptional service. Trust us to protect what matters most to you.About Abstract Enterprises Security Systems\r\n\r\nAbstract Enterprises Security Systems is a leading provider of innovative security solutions dedicated to safeguarding homes and businesses throughout New York. With a commitment to excellence and customer satisfaction, we specialize in designing, installing, and maintaining advanced security systems, including CCTV, access control, intercoms, and alarm systems.\r\nOur team of experienced professionals leverages the latest technology and industry best practices to deliver tailored security solutions that meet each client's unique needs. At Abstract Enterprises, we believe in creating safer environments through proactive security measures and exceptional service. Trust us to protect what matters most to you.