Hotel Reservation and Front Desk Clerk
20 days ago
Summit
Job Description We are seeking a Hotel Front Desk Clerk to become a part of our team! You will help book the reservation, accommodate patrons, Serving Breakfast, coordinating with housekeeping, as well as identify areas of improvement to increase efficiency. Responsibilities: • Phone and online reservations, • Respond to guest online reviews, answer guest messages/emails, • Check in and Check out guests, • Respond to guest needs, requests, and complaints, • Collect payment from guests, • Communicate with housekeeping department and maintenance department for daily requests, • Inventory management, • Social media Management, • Previous experience in hotel reservation, customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skillsCompany DescriptionWe are a boutique hotel in the affluent town of center/North NJ. Need to have valid work status in US. Computer skills are must, college degree preferred.We are a boutique hotel in the affluent town of center/North NJ. Need to have valid work status in US. Computer skills are must, college degree preferred.