Agent's Executive Assistant - State Farm Agent Team Member
1 month ago
Elizabeth
Job DescriptionROLE DESCRIPTION: Angel Rodriguez - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support the agency in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. We look forward to incorporating your energy and perspective into our team as we build success together. RESPONSIBILITIES: • Ensure accuracy of team member production and commission data within FrontRunner., • Compile comprehensive high-level summary reports including BOD, CLAIMS, PFA Recon, Miscellaneous Recon, and weekly reports., • Conduct call report activities to facilitate effective communication and engagement., • Utilize ECRM analytics to derive actionable insights for strategic decision-making., • Address defector issues to enhance customer retention and loyalty., • Manage responses to customer reviews to maintain a positive online reputation., • Support general marketing efforts to drive brand awareness and growth., • Perform miscellaneous duties as required to contribute to team success.QUALIFICATIONS:, • Dedicated to customer service, • Exceptional communication skills, • Eager to learn, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needsBENEFITS:, • Hourly plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office