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  • Sales Assistant / Customer Service
    Sales Assistant / Customer Service
    2 days ago
    $3000–$5000 monthly
    Full-time
    Manhattan, New York

    Welcome to NM Group. We’ve recently taken on a new client in Manhattan and are building 2–3 marketing teams around top performers. While this role begins at the entry level, we’re focused on longevity—we want to internally train select candidates from an assistant role into a managing director position within 12 months. It may seem fast, but that’s the speed our clients expect, and we never back down from a challenge. We’re especially interested in candidates with an athletic background (Yankees fans preferred) or a competitive mindset. Athletes understand discipline, resilience, and teamwork—and those qualities are exactly what drive success here in NYC’s fast-paced market. Our ideal candidate: • Passionate about the causes we represent, • Puts integrity above all else, • Strong team player, with a competitive edge, • Comfortable communicating with diverse demographics, • Excited to take on leadership responsibilities, • Thrives in fast-paced, challenging environments, • Bachelors in marketing, MBA preferred, • Local to NYC or able to relocate within 2–3 weeks Responsibilities include: • Set up and execute marketing presentations on behalf of our clients, • Provide daily feedback to team leads and weekly reports to account managers covering KPIs, • Build and manage site relationships, • Travel for networking events once every 2–3 months, • Conduct monthly team presentations to track progress, • Stay current with client initiatives, • Prepare market research prior to new events, • Suggest new revenue opportunities We’re new to NYC and looking to build a strong foundation to grow from. All employees receive paid training, a base salary, and the opportunity for bonuses and benefits after 90 days. We’re looking to fill this role immediately and will prioritize local candidates who can attend in-person interviews.

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  • Marketing Assistant
    Marketing Assistant
    4 days ago
    $3200–$5600 monthly
    Full-time
    Manhattan, New York

    Marketing Assistant – Entry Level | Weekly Pay + Growth! 📍 Midtown, Manhattan 💰 Average Weekly Pay: $800 – $1,400 🚀 Full Training Provided | Growth Opportunities Available Are you eager to start a rewarding career in marketing and promotions? Join FollowUS Global, one of the fastest-growing direct marketing firms in New York, as a Marketing Assistant! We’re looking for driven individuals who are passionate about communication, brand awareness, and personal development. No prior experience? No problem — we provide full hands-on training! Your Day-to-Day: • Assist in planning and executing marketing campaigns and brand promotions, • Support event coordination and on-site marketing activities, • Engage with customers to promote products and brand awareness, • Track and report campaign results to the management team, • Collaborate with team members to deliver exceptional marketing experiences We Offer: ✅ Paid training – learn while you earn ✅ Weekly pay ($800 – $1,400 on average) ✅ Clear paths for advancement into leadership or management ✅ Fun, team-oriented culture ✅ Travel and networking opportunities You Are: • Outgoing, energetic, and a great communicator, • Organized and dependable, • Motivated by growth and new challenges, • Ready to take initiative and learn fast 🎯 If you’re ready to launch your marketing career and grow with a dynamic company — apply today and join the FollowUS Global team!

    Immediate start!
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  • Workshop Instructor (Part-Time, Flat-Rate Contract)
    Workshop Instructor (Part-Time, Flat-Rate Contract)
    11 days ago
    $750–$800 monthly
    Part-time
    Dumbo, Brooklyn

    Workshop Instructor (Part-Time, Flat-Rate Contract) Location: Brooklyn, NY Dates: January 2026 – June 2026 Training Starts: January 2026 About Us: Founded in 2014, The Dinner Table Doc is a non-profit organization that partners with schools and community organizations to provide college and career readiness workshops for girls of color. Through live events and targeted programming, The Dinner Table Doc has engaged thousands of students nationwide, creating affirming spaces for young women to define success on their own terms. About the Role: We are seeking a Workshop Instructor to lead after-school programming for middle school girls in Brooklyn from January–June 2026. This role includes one weekly workshop session and one weekly prep/planning session. Training and onboarding begin in January 2026. Weekly Schedule • Workshop: Tuesdays, 2:00 PM – 3:30 PM (in person), • Prep/Planning Session: Thursdays, 2:00 PM – 3:30 PM (virtual or in person based on program needs) Key Responsibilities • Facilitate after-school workshops every Tuesday from January through June 2026, • Lead weekly prep sessions every Thursday to plan lessons and materials, • Build supportive, trusting relationships with students and school staff, • Implement and adapt The Dinner Table Doc’s curriculum, • Support coordination of field trips and special events, • Attend onboarding and training sessions beginning in January 2026, • Submit session attendance and feedback reports Ideal Candidate • Experience working with middle or high school students (teaching, mentoring, youth development, etc.), • Strong facilitation and communication skills, • Commitment to youth empowerment and educational equity, • Reliable availability on Tuesdays and Thursday's, • Comfortable with Google Suite and virtual communication tools Additional Information • This is a contract-based, in-person role, • Candidates must be based in or able to reliably commute to Brooklyn, NY, • To remain in compliance with NYC Department of Education partnership and site-access requirements, candidates should be prepared to complete a standard background check prior to working with students. This process follows DOE guidelines and does not pre-judge or exclude applicants based on past involvement with the justice system.

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  • Receptionist / Personal Assistant
    Receptionist / Personal Assistant
    11 days ago
    Full-time
    Manhattan, New York

    📌 Job Title: Entry-Level Receptionist / Secretary / Admin / Personal Assistant 📍 Location: Manhattan, Plaza District 🕒 Employment Type: Full-Time (On-site) 💼 Department: Administrative Support Position Overview: We are seeking to hire an entry-level staff for our new office location. This is a great opportunity for a motivated individual looking to grow with an excellent opportunity. You will serve as the first point of contact for visitors and clients while supporting day-to-day office operations and administrative tasks. Key Responsibilities: Manage calendars for meetings, travel, and personal commitments. Make travel arrangements for in-office professionals and special visitors. Sit in on meetings to take accurate minutes and distribute them as needed. Create memos, reports, and agendas in collaboration with office staff. Negotiate with suppliers and vendors to obtain quotes, order supplies, and maintain inventory levels. Prepare financial documents, including statements, invoices, letters, and reports. Disseminate important information, such as memos and updates, to relevant colleagues. Coordinate with upper-level staff at our other office locations in the U.S. and abroad. Welcome and direct visitors, manage incoming calls, and ensure a professional front-desk presence. Some nights and weekends required due to nature of international business and/or travel Qualifications: High school diploma or equivalent required; associate's or bachelor’s degree is a plus. Strong organizational and multitasking skills. Excellent written and verbal communication. Proficiency with Microsoft Office Suite (Word, Excel, Outlook). Strong attention to detail and ability to handle confidential information. Professional appearance and customer-focused attitude. Previous office or administrative experience is preferred but not required. What We Offer: Competitive entry-level pay with plenty of room for growth Supportive environment with training and personal mentorship Opportunities for growth and advancement

    Immediate start!
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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    17 days ago
    $20–$30 hourly
    Full-time
    Downtown Jersey City, Jersey City

    Assistant Manager (Front-of-House) – Asian Restaurant | Jersey City, NJ Bilingual English/Chinese Preferred | Full-Time | 4,000 sq ft Full-Service Restaurant About the Company We are a fast-growing Asian fusion / Sichuan-American restaurant group with multiple large-format locations across New Jersey. Our Jersey City restaurant is a 4,000 sq ft full-service, high-volume operation with a full bar and a diverse customer base. We are seeking a Front-of-House Assistant Manager to support day-to-day operations. This is a FOH-only role — no kitchen management, no ordering, no inventory responsibilities. ⭐ Key Responsibilities (Front-of-House Only) • Support the General Manager with daily FOH operations, • Maintain strong hospitality standards and ensure excellent guest experience, • Handle customer questions, complaints, and service recovery, • Supervise FOH team members (hosts, servers, bussers, bar staff), • Assist with FOH opening and closing procedures, • Oversee dining room flow, table turns, cleanliness, and atmosphere, • Manage takeout & delivery pickup operations (UberEats), • Assist with POS, order accuracy, and cash handling, • Serve as the on-duty floor lead when GM is off-site, • ❌ This Role Does NOT Include (Important), • No back-of-house or kitchen management, • No ordering or supplier communication, • No inventory or food cost control, • No recruitment or onboarding responsibilities, • No staff training or scheduling, • No cooking or food prep, • ➡ This is a pure FOH leadership position., • ⭐ Qualifications, • 1+ year experience as Shift Leader, FOH Supervisor, Assistant Manager, or similar, • Strong communication and guest-service skills, • Reliable, professional, and comfortable in a fast-paced environment, • Ability to lead and support FOH staff, • Evening & weekend availability required, • Preferred / Bonus Skills (SEO Keywords Included), • Bilingual English/Chinese (Mandarin or Cantonese) – preferred but not required, • Experience in Asian cuisine, high-volume dining, or full-service restaurants, • Familiarity with bar operations is a plus, • Benefits, • Weekly pay, • Staff meal provided, • Stable and supportive work environment, • Growth path to General Manager, • Opportunity to work within an expanding multi-unit restaurant group, • ⭐ Schedule, • Full-time, • 5–6 days per week, • Evening & weekend shifts required

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  • Farm Business and Marketing Specialist
    Farm Business and Marketing Specialist
    25 days ago
    $85000–$90000 yearly
    Full-time
    Manhattan, New York

    Position Summary The Farm Business and Marketing Specialist will provide Greenmarket farmers and producers with business technical support and training designed to ensure the long-term success of their businesses. Technical assistance is provided through both in-house services and the engagement of third-party consultants. The Farm Business and Marketing Specialist is a part of the Greenmarket team and will be responsible for implementing, monitoring, and evaluating a suite of business and marketing/sales strategy technical assistance programming for Greenmarket farmers and producers. This position will be responsible for working with the Greenmarket Operations team to recruit and onboard new farmers and producers to support farmer success, as well as market program development and sustainability. The ideal candidate for this position has demonstrated project management experience, strong interpersonal skills, a nuanced understanding of business planning, sales and marketing strategies for producers in the Northeast, experience working one-on-one with producers and managing partner organizations and third-party consultants, and strong business acumen. Requirements Farm Business and Marketing Specialist Responsibilities (Include but are not limited to): Client Intake and Support Primary point of contact for producers seeking business technical assistance. Conduct intake of producers and create a support plan for individual producers, including accessing technical assistance focused on business and financial planning, marketing, and accessing capital. Identify and work with partner organizations and third-party consultants to provide needed support for producers. Support producers in any administrative and technical assistance, including completing forms, contacting partner organizations, and third-party consultants. Document and track the status of technical assistance support in the internal producer database. Promotional, Sales, and Business Planning Support Work with producers to optimize their market displays to increase sales and customer engagement. Work with producers to identify the best product mix to maximize sales, including assisting with value-added product development. Analyze sales and customer behavior to design profitable sales and marketing strategies. Support producers in developing branding, logos, and marketing materials. Working with producers to create enterprise budgets to assess pricing and product profitability. Training Coordinate workshops and trainings with partner organizations and third-party consultants to support producers. Facilitate educational workshops for producers on critical business topics, including but not limited to customer service, market display, and evaluation of sales data. Market Program Development and Support Support the outreach and recruitment of new farmers and producers, ensuring a streamlined, supportive experience for farmers and producers Work collaboratively with the Operations team to grow the market program, with a special focus on onboarding new farmers and producers, expanding access, and strengthening producer and market success. Provide strategic guidance to the FAA Director and Greenmarket Operations Manager to support the development of site selection and sustainability guidelines based on anticipated and established site performance and metrics to optimize responsiveness to neighborhood food access needs, site success, and farmer and producer long-term financial sustainability. Collaborate with the Greenmarket Operations Manager, FAA Director, and the Budget Management and Operations Director to develop Greenmarket site-by-site fiscal analysis to evaluate individual market success. Program Administration and Communications Manage administrative tasks as needed, including maintaining participant databases, tracking client work, tracking and submitting expenses, and maintaining other systems and processes to maintain programmatic work and track relationships. Manage and track progress towards grant deliverables. Contribute to budget development, grant proposal and report development, and funder relationship development. Assist GrowNYC’s Communications staff in responding to press inquiries about regional producer businesses. Establish and maintain strong partnerships with internal and external stakeholders, partner organizations, and third-party consultants that align with the mission of GrowNYC Farmer Assistance, with an emphasis on partners serving BIPOC and historically marginalized producers. Develop and contribute to Greenmarket literature, promotional materials, presentations, reports, program booklets, with a focus on farmer-centered storytelling. Responsible for farmer assistance communications,including monitoring and responding to producer inquiries. Develop and send out the monthly farmer assistance newsletter. Required Qualifications 2+ years of experience working with farmers or as part of commercial agricultural businesses Sophisticated understanding of farm business planning, sales, and marketing strategies for farmers' markets, direct-to-consumer sales, and/ or food businesses Experience with submitting invoices and tracking payments Skilled at recruiting, training, and managing outside technical assistance providers, consultants, and vendors Excellent interpersonal skills, a high level of emotional intelligence, and experience working with people from diverse backgrounds in terms of race, ethnicity, gender (including trans* and nonbinary), sexual orientation, class, and religion. Ability to manage multiple concurrent projects in a fast-paced team environment Strong initiative and excellent time management skills, with the ability to work independently and as part of a team Detail-oriented with excellent written and public speaking communication skills. Flexibility and willingness to meet farmers’ emergent needs and to occupy a position that may change in scope in accordance with the needs of the program and organization Proficient in Microsoft Office Suite and Google Suite. Spanish-English bilingual A valid driver’s license and excellent driving record. Ideal Qualifications Experience with client or case management. Experience delivering business technical assistance to farmers. Passion for supporting regional farmers and commitment to a racially and socially just food system. Additional Requirements Ability to travel to Greenmarket locations, regional farms, and other locations (a shared company vehicle is available for regional travel). Ability to walk long distances over rough terrain on regional farms. Ability to drive long distances to regional farms. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions Schedule This position is full-time, year-round, with an expected weekly schedule of 35-40 hours. Working days are Monday through Friday, with three (3) in office days and a mandatory presence on Wednesdays. Occasional weekend and evenings hours may be needed. Compensation This full-time, exempt, and salaried role pays $85,000 - $90,000 annually, and includes benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, FSA programs, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days). This position is not union-eligible/not a part of the bargaining unit. Location This is a hybrid role with a minimum of three (3) days per week in our Manhattan office with a mandatory presence on Wednesdays. In-person field-based work at Greenmarket locations is required. Visits to regional farms and partner organizations may be needed. Applications Qualified candidates for the Farm Business and Marketing Specialist position should submit a cover letter, resume, and three references. Interviews will take place on a rolling basis starting Monday, November 24, 2025. Due to the volume of employment applications received, GrowNYC is unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate. No phone calls or recruiters, please. GrowNYC is an Affirmative Action Equal Opportunity Employer and hires without regard to race, gender, religion, age, sexual orientation or physical disability.

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  • Senior Commercial HVAC Technician
    Senior Commercial HVAC Technician
    25 days ago
    Full-time
    East Rutherford

    Senior Commercial HVAC Technician Aeromark Mechanical Inc Job Description Position Summary Aeromark Mechanical Inc is seeking a highly skilled Senior Commercial HVAC Technician to lead service, maintenance, installation, and troubleshooting of commercial heating, ventilation, and air conditioning systems. This senior-level role requires technical expertise, strong diagnostic skills, leadership ability, and a commitment to delivering exceptional service to commercial clients. Key Responsibilities Service, Repair & Maintenance • Inspect, diagnose, and repair complex commercial HVAC systems including RTUs, chillers, boilers, VRF/VRV systems, heat pumps, and ventilation equipment., • Perform scheduled preventative maintenance and identify potential issues before failure., • Lead or assist in the installation of commercial HVAC equipment and related components., • Ensure all installation work follows manufacturer specifications, building codes, and company standards., • Support and mentor junior HVAC technicians, providing guidance and on-site training., • Assist with advanced technical challenges and serve as a subject-matter expert for the team., • Interact professionally with clients, providing clear explanations of findings and solutions., • Prepare detailed service reports, work orders, and documentation., • Follow all OSHA, EPA, and company safety protocols., • Handle refrigerants in accordance with EPA regulations (EPA Section 608 certification required)., • Ensure all tools, equipment, and vehicles are operated safely and maintained properly. Qualifications • Minimum 5–7 years of commercial HVAC experience (senior/lead level preferred)., • Strong background in troubleshooting chillers, boilers, RTUs, VRF systems, and commercial controls., • Valid HVAC certification/license as required by state or local regulation., • EPA 608 Universal Certification required., • Valid driver’s license with clean driving record., • Ability to read and interpret blueprints, wiring diagrams, and technical manuals. Skills & Attributes • Strong diagnostic and problem-solving skills., • Ability to lead others and work independently with minimal supervision., • Excellent communication, customer service, and documentation skills., • Proficiency with HVAC tools, meters, gauges, and control systems., • Commitment to safety, quality, and efficiency. Physical Requirements • Ability to lift 50+ lbs, climb ladders, work in confined spaces, and perform physical tasks., • Ability to work in varying weather conditions and on rooftops., • Ability to stand, kneel, bend, and work for extended periods.

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  • Guardian – Consent & Safety Role
    Guardian – Consent & Safety Role
    1 month ago
    $20–$25 hourly
    Part-time
    Manhattan, New York

    Guardian – Consent & Safety Role Location: NYC | Role Type: Event-Based | Paid Position About the Role: Life Itself Events is seeking calm, grounded, and perceptive individuals to serve as Guardians at our integrated experiences. These environments include social connection and play-positive atmospheres where autonomy, consent, and emotional clarity set the tone. Guardians are the front line of our consent culture—visible, approachable, and trained to support the safety, comfort, and self-authorship of every guest. Our guests may be exploring polyamory, ethical non-monogamy (ENM), intimacy, curiosity, and a wide spectrum of play. A Guardian’s presence ensures that exploration happens within clear boundaries, mutual respect, and aligned energy. What You’ll Do: • Hold and enforce consent protocols and behavioral agreements with confidence and warmth, • Maintain a steady, non-intrusive presence across play, lounge, and social zones, • Offer guidance and support to guests who need help navigating boundaries, clarity, or emotional regulation, • Identify early signs of discomfort, escalation, or risk and report directly to event leads, • Attend pre-event briefings and post-event debriefs to align on strategy and observations, • Embody the energy of grounded authority—calm, supportive, and respectful of guest autonomy Qualifications: • Experience with play spaces, ENM, or wellness-aligned environments is a plus, not a requirement, • Strong interpersonal awareness, emotional maturity, and a trauma-informed mindset, • Comfortable working late-night or overnight hours, • Consistency, discretion, and professional conduct are essential Training: No prior Guardian experience required. All Guardians receive training in: • Consent protocols, • Situational awareness and de-escalation, • Safety checks and response procedures, • Ethical presence and boundary support, • Ongoing mentorship from senior Guardians and leads is available for those interested in deeper skill-building. Compensation: • Paid hourly ($20-25 per hour) or per event, • Opportunities to advance into leadership or training positions How to Apply: Send us a brief introduction that includes: • Your background, • Your comfort level in play-positive, kink-aware, or ENM-aligned spaces, • Why you believe you’d excel as a Guardian, • Experience in security, mental health, facilitation, or event staffing is welcome but not required.

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  • Associate in Psychiatric Social Work
    Associate in Psychiatric Social Work
    1 month ago
    $80000 yearly
    Full-time
    Manhattan, New York

    The Department of Psychiatry is seeking social workers assigned to work in the Psychiatry FPO at CUIMC. These are full-time, clinical positions that will involve seeing patients in our comprehensive Dialectical Behavior Therapy (DBT) programs and our intensive outpatient DBT programs, in addition to carrying general cases within the Psychiatry FPO. Our Adolescent and Adult DBT programs each involve multiple levels of outpatient care treating a community of patients and families within a multidisciplinary team of highly motivated and intensively trained clinicians. Within Adolescent DBT, we offer a Linehan Board of Certification™ Certified Comprehensive DBT Program as well as the Intensive Adolescent & Family DBT Program (IAF-DBT), an outpatient afterschool DBT intensive program for teens and their parents/guardians who present with significant emotion dysregulation and high-risk behaviors. Similarly, our Adult DBT Programs include a Linehan Board of Certification™ Certified Comprehensive DBT Program as well as the Accelerated DBT program (ADBT), an intensive outpatient evening DBT program for adults who present with significant emotion dysregulation and high-risk behaviors. The CUIMC Psychiatry FPO sees a mix of managed care and private pay patients, and has a particular focus on serving the Columbia medical center community, among others. We prioritize evidence-based interventions and have an array of specialized programs to best serve our patients. All positions currently allow for hybrid work, with on-site time spent in our Columbus Circle offices in midtown Manhattan. Our faculty serve as part of multi-disciplinary teams with ample opportunities to learn from and consult with colleagues. There are also professional development funds available to faculty to support DBT certification, licensure renewals, as well as obtaining additional training, conference attendance, professional organization members, among other opportunities. Primary responsibilities involve conducting DBT skills groups, diagnostic/intake evaluation, individual, parent and family treatment planning and progress monitoring with patients while utilizing DBT, as well as other empirically supported treatments. • Provider(s) will conduct intake evaluations/diagnostic assessments of patients with psychiatric disorders and psychological distress., • Provider(s) will provide group and individual psychotherapy., • Provider(s) will work closely with a clinical team, including other psychologists/social workers, psychiatrists and psychiatric nurse-practitioners., • Provider(s) will have opportunities to attend case conferences, peer supervision and Grand Rounds at CUMC. Opportunities may exist for clinical supervision and teaching. Qualifications: • Licensed Social Worker (LMSW or LCSW), • New York State license required, • Candidates will be required to obtain a New Jersey license, • Applicants must have demonstrated interest, experience, and training in utilizing Dialectical Behavior Therapy (DBT) and Cognitive Behavioral Therapy (CBT). Strong preference will be given to individuals who have completed intensive DBT training and who have previous experience running skills groups. Preferred Qualifications: • Candidates with additional experience in evidence-supported treatment delivery for depression, anxiety, eating disorders, substance use disorders and/or developmental disorders, and experience, familiarity and comfort working with high-risk patients are desired., • Applicants should have strong interpersonal skills and the ability to work well across disciplines and function effectively as part of a multidisciplinary team.

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  • Technical Support Engineer
    Technical Support Engineer
    1 month ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • Handyperson
    Handyperson
    2 months ago
    $20.6–$23.07 hourly
    Full-time
    Park Slope, Brooklyn

    For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. One of every five families in the United States suffers from serious housing deprivation. They either live in physically inadequate buildings, suffer from severe overcrowding, or spend an excessive proportion of their income for shelter. Housing costs have increased to the point that millions of families cannot obtain decent housing unless they deprive themselves of other essentials of life. Only fifteen percent of American families can afford to purchase a median-priced new home. Our Catholic tradition insists that shelter is one of the basic rights of the human person. This is why Catholic Charities Progress of Peoples Development (CCPOP) is such a vital part of our mission. STATEMENT OF THE JOB: The Handyperson works as an integral member of the on-site maintenance team to ensure a safe work environment is provided and maintained for all occupants and visitors in buildings managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens.. The Handyperson is responsible to perform routine repairs in and around the property while adhering to a standard that meets all outside monitoring requirements to ensure a safe and clean environment. Additionally, the Handyperson is responsible to participate in the duties of the regular cleaning and sanitizing of the property. The Handyperson ensures that required safety standards are met. • Work closely and cooperatively with the Superintendent to ensure optimum maintenance of the property., • Complete routine repairs in the building as needed and ensure documentation on a Service Request Order., • Work closely and cooperatively with the Superintendent, vendors, contractors, building tenants, and monitor all mechanical systems for proper operation., • Perform cleaning tasks and follow trash removal guidelines as outlined by the NYC Department of Sanitation., • QUALIFICATIONS:, • High School or GED preferred, but may be waived for 2 years related experience., • FDNY Certificates of Fitness preferred, • Certificate of Fitness from the FDNY as appropriate to the work site is required within 6 months of hire., • Bilingual Spanish/English; Russian/English; Chinese/English; Korean/English speaking preferred., • Able to travel to multiple locations within the five boroughs as needed., • Frequently lifts and/or moves up to 50 pounds., • BENEFITS, • We offer competitive salary and excellent benefits including:, • Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually), • Medical,, • Dental, • Vision, • Retirement Savings with Agency Match, • Transit, • Flexible Spending Account, • Life insurance, • Public Loan Forgiveness Qualified Employer, • Training Series and other additional voluntary benefits.

    No experience
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