Communications and Storytelling Manager
1 day ago
South Ozone Park
Job DescriptionJOB TITLE: Communications and Storytelling ManagerLOCATION: New York City (hybrid: remote, community-based, and in-person)STATUS: Full-time, Exempt (flexibility required, some evenings and weekends)SALARY/WAGE: $60,00 to 65,000 (Range based on experience)REPORTS TO: Executive Director WHO WE ARE:Caribbean Equality Project (CEP) is New York’s only Caribbean LGBTQ+ immigrant rights organization. For over a decade, the grassroots organization has been serving Afro and Indo-Caribbean LGBTQ+ New Yorkers and Caribbean communities through advocacy for LGBTQ+ and immigrant rights, gender equity, racial justice, immigration, and mental health services through public education, community organizing, civic engagement, storytelling, and cultural programming to end hate violence in the Caribbean diaspora. Position Overview: The Communications and Storytelling Manager oversees the Caribbean Equality Project’s communication and digital engagement strategy, utilizing storytelling to promote social, immigrant, racial, and gender justice. This role shapes CEP’s brand voice through compelling, narrative-driven content—covering social media, newsletters, campaigns, fundraising, and visual storytelling—to enhance impact and motivate collective action. By highlighting the lived experiences of Afro- and Indo-Caribbean LGBTQ+ immigrants, the Manager will elevate community voices, keep audiences informed and engaged, and reinforce CEP’s advocacy, program, and fundraising efforts through authentic, consistent storytelling. Core responsibilities include managing CEP’s social media accounts, producing newsletters, contributing to the annual report, creating written and visual content, and providing communications and media coverage for events and campaigns. The ideal candidate is a skilled writer and creative storyteller, deeply committed to CEP’s mission, who thrives in a fast-paced, community-focused environment and can seamlessly switch between strategic planning and hands-on execution. Key Responsibilities: Content Creation and Storytelling○ Lead CEP’s storytelling strategy to produce inclusive, authentic, and creative multimedia content (stories, videos, photography, graphics) that capture community voices and organizational impact.○ Develop narrative frameworks that advance CEP’s mission and support advocacy, education, and cultural initiatives.○ Oversee production of digital campaigns and community spotlights that promote visibility for Caribbean LGBTQ+ and immigrant communities.○ Manage CEP’s digital media archive and ensure culturally sensitive, ethical storytelling practices. Newsletter Management○ Plan, produce, and distribute CEP’s digital newsletter to highlight organizational milestones, upcoming events, and policy advocacy.○ Develop editorial calendars aligned with communications priorities and campaigns.○ Write and edit compelling content—including executive director messages, community features, and calls to action—and analyze performance metrics to strengthen engagement.○ Manage mailing lists and platform analytics (Mailchimp or similar tools). Website Management and Updates○ Maintain and regularly update CEP’s website with new stories, press releases, event information, and resource materials.○ Collaborate with staff and designers to ensure the site remains vibrant, accessible, and aligned with CEP’s brand identity.○ Monitor web analytics to assess visitor engagement and enhance user experience.○ Assist in developing landing pages for campaigns, donation drives, and event registrations.○ Ensure website accessibility and content reflects CEP’s commitment to inclusion and cultural affirmation. Social Media Management○ Oversee CEP’s presence across all major platforms (Instagram, Facebook, X/Twitter, TikTok, LinkedIn) and ensure brand consistency and creativity in tone, visuals, and messaging.○ Design and implement monthly social media calendars that align with advocacy campaigns, programs, and cultural celebrations.○ Produce visual and video content that drives engagement, amplifies community voices, and expands CEP’s reach.○ Monitor analytics, manage paid promotions when needed, and track community interaction to inform content strategy. Event and Advocacy Coverage○ Coordinate storytelling and media coverage for community events, advocacy actions, press conferences, and cultural celebrations.○ Capture photography, videography, and live content during events, ensuring timely documentation and post-event storytelling.○ Manage the creation of recap materials, highlight reels, and press content that promote event impact and visibility.○ Work collaboratively with program staff to synchronize messaging and creative assets. Campaign Communications○ Develop and execute communications plans for advocacy, legislative, and visibility campaigns, incorporating press relations, digital outreach, and visual storytelling.○ Write and manage the creation of campaign toolkits, press releases, and messaging guides.○ Collaborate with coalition partners and media outlets to expand campaign reach.○ Track campaign communications metrics and use insights to refine future outreach tactics. Gala and Fundraising Communications○ Design communications and storytelling strategies for CEP’s annual gala and other fundraising efforts, including donor engagement campaigns throughout the year.○ Produce digital and print materials, videos, donor profiles, and event programs that highlight impact and inspire giving.○ Partner with the Executive Director, Board of Directors, and Development team to craft emotionally resonant narratives for appeals, thank-you campaigns, and sponsorship outreach.○ Capture media and community testimonials during fundraising events for follow-up communications and stewardship efforts. Qualifications: Education ○ Bachelor’s degree in communications, journalism, public relations, or related field (or equivalent professional experience). Required○ 3–4 years of experience in nonprofit communications, media strategy, digital organizing, or storytelling (paid, volunteer, or movement-based experience welcomed).○ Exceptional writing and editing skills, with the ability to communicate clearly, compellingly, and with cultural sensitivity across formats.○ Proven experience managing social media accounts, including content creation, community engagement, and analytics.○ Strong project management skills with the ability to balance multiple priorities and meet deadlines in a fast-paced environment.○ Familiarity with press relations and communications strategy within advocacy, movement, or cultural organizations.○ Deep understanding of Caribbean culture, LGBTQ+ rights, immigrant experiences, and social justice movements.○ Commitment to racial justice, LGBTQ+ liberation, and immigrant rights.○ Collaborative and flexible team player, comfortable working in a small, mission-driven environment where roles may overlap.○ Excellent problem-solving skills and ability to contribute creative solutions to communication challenges. Skills and Experienceo Lived experience as a Caribbean immigrant, LGBTQ+ person, or person of color.o Strong writing, copyediting, and multimedia content production skills.o Familiarity with email marketing platforms (such as Mailchimp or similar tools).o Proficiency in social media marketing, analytics, and digital design tools (including Canva and Adobe Creative Suite).o Experience managing websites using WordPress, Wix, or Squarespace.o Basic knowledge of video editing tools for producing short-form social media content.o Experience with oral history, documentary storytelling, or community archiving.o Bilingual or multilingual ability—especially in Haitian Creole, Spanish, Urdu, Hindi, Bengali, or other Caribbean languages—is a strong asset.o Understanding of Search Engine Optimization best practices and digital accessibility standards to improve online reach and inclusivity. Work Environment & Schedule • Hybrid role with a mix of remote work, NYS and NYC advocacy activities, community work, and in-person meetings., • Some evenings and weekends are required for community events, mobilizations, and conferences. Compensation & Benefits, • Competitive salary commensurate with experience and organizational budget., • Benefits may include health insurance, paid time off, and professional development support, depending on organizational funding. APPLICATIONTo apply, fill out this Job Application form and send your cover letter and resume as a single PDF attachment to Mohamed@CaribbeanEqualityProject.org. In the subject line of your email, include “Communications and Storytelling Manager." Applications will be reviewed on a rolling basis until the position is filled. Only applicants chosen for an interview will be contacted. The Caribbean Equality Project is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.