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Job Description Job Title: Medical Assistant (Full-Time, Clinic Setting) Location: Bakersfield, CA (or nearby) Compensation: $20.00–$22.00 per hour Status: Full-time, in-person, outpatient medical clinic Position Summary We are a community-focused outpatient clinic seeking a dedicated and compassionate Medical Assistant to join our team. Under the supervision of licensed healthcare providers, the Medical Assistant will perform a mix of clinical and administrative responsibilities to support patient care, maintain efficient clinic operations, and ensure a safe and welcoming environment for patients. Essential Duties & Responsibilities Patient Care & Clinical Support * Greet and check in patients; escort patients to exam rooms and prepare them for examinations or procedures. GovernmentJobs+2The Ladders+2 * Take and record vital signs (blood pressure, temperature, pulse, height/weight, etc.), document chief complaint, allergies, medications, and pertinent medical history. GovernmentJobs+2bakersfieldcollege.uloop.com+2 * Assist licensed providers with exams, treatments, and minor procedures (as allowed under supervision and scope of practice). The Ladders+2bakersfieldcollege.uloop.com+2 * Administer immunizations, medications, or injections when ordered by a provider. bakersfieldcollege.uloop.com+1 * Collect, label, and transport laboratory specimens (e.g., blood draws, urine samples) as needed. bakersfieldcollege.uloop.com+2GovernmentJobs+2 * Provide basic patient care support such as applying or removing bandages, managing wound dressings, removing sutures/staples, and assisting in procedures as required. The Ladders+2GovernmentJobs+2 * Use standard infection control, blood/body fluid precautions, and proper personal protective equipment. GovernmentJobs+1 Administrative & Clerical Support * Manage patient check-in and check-out, schedule appointments, and coordinate referrals or lab/diagnostic requests. GovernmentJobs+2bakersfieldcollege.uloop.com+2 * Answer incoming telephone calls, respond to patient inquiries, document messages, and coordinate follow-up or referrals. GovernmentJobs+2bakersfieldcollege.uloop.com+2 * Maintain and organize patient medical records (paper and/or electronic), including lab results, referrals, x-rays, and other relevant documentation. GovernmentJobs+2The Ladders+2 * Maintain cleanliness and order of exam rooms, instruments, and clinical equipment; restock supplies; manage inventory and order medical/office supplies as needed. GovernmentJobs+2The Ladders+2 * Perform general office support tasks as assigned. Talent+1 Minimum Qualifications * High school diploma or GED (or equivalent). GovernmentJobs+1 * Completion of an accredited Medical Assistant program, or equivalent training. Applicants must be able to produce certificate/transcripts verifying completion. GovernmentJobs+2The Ladders+2 * Possession (or ability to obtain promptly) of current Basic Life Support (BLS) certification. Many similar postings require BLS competency. bakersfieldcollege.uloop.com+1 * Ability to use appropriate patient care techniques, follow provider instructions, and operate within scope of practice. The Ladders+2GovernmentJobs+2 * Strong interpersonal, verbal, and written communication skills; ability to interact professionally and compassionately with patients and medical staff. The Ladders+2bakersfieldcollege.uloop.com+2 * Organizational skills, attention to detail, ability to multitask, and manage patient flow in a fast-paced clinical environment. bakersfieldcollege.uloop.com+1 Preferred Qualifications (Not Required, but Valued) * Bilingual — English and Spanish fluency preferred (especially in our diverse community). Many local clinics in Bakersfield prefer bilingual staff. The Ladders+1 * Prior experience in outpatient clinic settings, community health centers, or similar medical environments. The Ladders+2GovernmentJobs+2 * Familiarity with basic lab tests, vital sign monitoring, immunizations, injections, specimen handling, and universal precautions. bakersfieldcollege.uloop.com+2Talent+2 Work Environment & Conditions * Full-time, on-site in a busy outpatient clinic. * Frequent patient interaction of all ages (pediatric to senior). * Regular clinical duties including standing, walking, assisting patients, and occasional physical work (room turnover, instrument sterilization, specimen transport, etc.). * Must adhere strictly to confidentiality, privacy (e.g., HIPAA), and infection control protocols. Why This Role Matters The Medical Assistant is a vital member of the clinic team — the first point of contact for patients and a key support to licensed providers. This role ensures patients receive compassionate care, clinical operations run smoothly, and the overall patient experience remains professional, efficient, and welcoming. Company DescriptionWe are a full-service staffing firm. Looking for the right person for our clients. Let us help you find the perfect position!We are a full-service staffing firm. Looking for the right person for our clients.\r\nLet us help you find the perfect position!

Job DescriptionLocation: Bakersfield, CA Company:Globex Corporation Job Type: Full-Time About Us: Globex Corporation is a leading provider of paper, dedicated to delivering high-quality products and exceptional customer service. We are looking for a motivated and results-driven Sales Associate to join our dynamic team in Bakersfield, CA. Position Overview: The Sales Associate is responsible for building relationships with customers, driving sales, and ensuring customer satisfaction. This role requires strong communication skills, a proactive attitude, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: • Engage with customers to understand their needs and recommend appropriate products or services., • Drive sales through effective product knowledge, upselling, and cross-selling strategies., • Build and maintain strong relationships with new and existing clients., • Process transactions accurately and efficiently using the company's sales systems., • Stay up to date on industry trends, product offerings, and competitors., • Meet or exceed sales targets and performance metrics., • Assist in merchandising, inventory management, and maintaining a clean and organized sales floor., • Collaborate with team members and management to optimize sales strategies. Qualifications: • Education: High school diploma or equivalent required; Associate's or Bachelor's degree in business, marketing, or a related field is a plus., • Experience: 1+ years of sales or customer service experience preferred., • Skills: Strong communication, negotiation, and interpersonal skills., • Ability to work independently and as part of a team in a fast-paced environment., • Proficiency in Microsoft Office and CRM software is a plus., • Bilingual skills (Spanish/English) are a plus but not required. Benefits: • Competitive base salary + commission opportunities., • Health, dental, and vision insurance., • 401(k) with company match., • Paid time off and holidays., • Career growth and professional development opportunities. How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and sales experience. Join Globex Corporation and be part of a company that values innovation, teamwork, and customer satisfaction!

Job Description Kyo is a leading provider of child-centric Applied Behavior Analysis (ABA), serving thousands of children and teens across twelve states. Every day, we seek to achieve the unachievable for our clients. Kyo's BCBAs work with each client to create customized treatment plans and target the skills that are most meaningful to them and their families. They utilize assessments and advanced technology to measure outcomes and ensure maximum results. As a Kyo BCBA, you will receive 1:1 mentorship and the opportunity to collaborate with like-minded clinicians nationwide, in order to foster your personal and professional development. Kyo is looking for an enthusiastic, organized and experienced 100% remote (telehealth only) BCBA to join the team. Our clinicians experience personalized mentorship, competitive benefits, and flexible work hours. Pay Range: $70,000 - $90,000 Depending on Education/Location Candidates must reside in one of the following states to be eligible: CA, WA, OR, UT, CO, AZ, TX, GA, FL, SC, TN, IA RESPONSIBILITIES include, but are not limited to: • Direct Kyo client programs and manage staff implementation of ABA services., • Supervise Kyo's Behavior Therapists and Program Supervisors., • Serve as a Responsible Supervisor for BCBA Trainees., • Conduct observations and assessments via Telehealth in settings such as schools, homes, or communities, developing individualized treatment plans for clients., • Inform client of behavior plans and goals for client, monitor, track and report on client progress, communicating frequently with families, teachers and staff about client needs and progress., • Design and deliver remote training to parents, professionals and staff., • Provide Telehealth BCBA support to other regions while caseload is building., • Assist with regional or company-wide clinical or operational projects while caseload is building., • Model program implementation for caregivers and staff., • Attend and facilitate client and staff meetings remotely, as needed., • Meet and maintain all Kyo directed performance metrics specific to the Telehealth BCBA role. Performance metrics include but are not limited to the following:, • Consistently achieving the TH BCBA Allocation Target of billable hours per month as outlined in the Allocation Policy Documentation., • Converting appointments per the employee handbook., • Submitting Assessment and Treatment Plan Documentation on time., • Make all reasonable attempts to ensure efficacious development of programs for our clients. This may include job related tasks and duties not listed above. MENTORING RESPONSIBILITIES: • Kyo recognizes the critical role that effective mentorship plays in promoting staff retention and development. Within our mentorship model, BCBAs will:, • Oversee Behavior Therapist mentorship group., • Deliver quarterly performance reviews to mentees., • Act as the Responsible Supervisor for any BTs in your mentor group that are enrolled in BACB coursework, maintaining responsible supervision duties., • Provide individualized mentorship to mentees by responding to and coaching them through their duties. JOB REQUIREMENTS: • Certification as a Board Certified Behavior Analyst (BCBA)., • MA degree in Psychology, Special Education, or related field., • Excellent interpersonal and communication skills., • Outstanding operational skills., • Minimum of 3 years of experience working in the ABA field post BCBA certification., • Minimum of 1 year experience supervising in-person Behavior Technicians., • Provide Monday - Friday availability until 7pm within timezone of your caseload., • Ability and willingness to occasionally work longer than 8 hours/day (only applies to full-time roles)., • Strong internet connection and professional environment with the ability to utilize video conferencing for long periods of time with limited interruptions during Kyo company business hours unless otherwise stipulated by a supervisor dependent upon business need., • Individuals in this role may not be employed by, provide services to, or hold any ownership interest in another organization that offers ABA therapy services to children during their employment with Kyo. This includes independent contracting or private practice work in the field of ABA with child clients. This restriction exists to maintain ethical standards, protect client confidentiality, and prevent conflicts of interest. PHYSICAL REQUIREMENTS: • Sit or stand for extended periods of time, remaining in a stationary position for up to 100% of an 8-hour workday., • Reach with hands and arms; use hands to type with a keyboard and handle objects (e.g. computer mouse); speak and hear., • Must have visual acuity to read and comprehend written communication through computer, electronic devices, and paper means., • Must be able to read and interpret documents in the English language, such as employee handbooks, training materials and procedure manuals., • Must be able to receive and act on detailed information through oral communication, in the English language.

Job DescriptionDescription: We are looking for a Heavy Duty Towing Operator to join our growing team! An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and has excellent customer service skills. This is not a desk job. Having an interest in automobile knowledge is a must, as no two situations are the same and you’ll need to make quick decisions under pressure. Tow Truck Operators keep our highways safe and are classified as First Responders. Come join the team and be an important part of your community! Essential Duties and Responsibilities include: • Respond to calls dispatched to you in a safe, timely manner. Provide roadside assistance in a safe, professional manner that is free of accidents, injuries and damage., • Communicate with dispatch in a professional, informative manner as it relates to information necessary to document your status in servicing a call as well as accurate ETA's when requested., • Professionally and safely perform emergency road service duties as may be dispatched to you, such as, but not necessarily limited to:, • Perform damage free towing, • Perform minor roadside repairs, excluding highways, • Perform roadside towing of heavy duty vehicles such as, • 18-wheelers, • Garbage Trucks, • Dump Trucks, • Cement Trucks, • Perform accident towing and scene clean-up, • Daily inspects the truck for safety, organization and related equipment, tools, rigging inventory, • Complete and turn in pre-shift inspection prior to beginning duty each day, • Immediately reports tools or equipment damaged or missing;, • Safe driving behavior is a must. Obey all traffic laws, drive defensively, always wear your seat belt, remember our 4-second following rule, minimize backing and left turns., • Trucks are kept clean inside and out; maintains the truck(s) fuel tanks half full at all times; Maintains truck fluid levels according to manufacturer standards and notes quantities added on the pre-shift inspection sheet., • Maintains the storage yard in a safe, clean and orderly manner. Ensures that all trash must be properly disposed of and not left in the truck or on the ground. Secures the storage yard when leaving., • All other duties as assigned by SupervisorRequirements:, • Candidate must reside near their assigned area in order to meet customer service time requirements, • Ability to successfully pass DOT medical exam, • Current and valid driver’s license with a clean driving record, • All required state-based licensure, • Class A Commercial Driver’s License (CDL) no automatics only please, • This position requires the ability to bend, stoop, walk and stand for periods of time in all types of weather, • Willing to take a drug test and background check, • Confident and capable to drive in inclement weather, • Proficient in utilizing mobile and computer applications for completing administrative work, • Proficient in paper-based administrative work, • Experience, • 1 year experience operating a Heavy Duty Tow Truck OR 1 year experience hauling equipment via Semi-trailer Truck preferred

Job DescriptionDescription: We are looking for a Heavy Duty Towing Operator to join our growing team! An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and has excellent customer service skills. This is not a desk job. Having an interest in automobile knowledge is a must, as no two situations are the same and you’ll need to make quick decisions under pressure. Tow Truck Operators keep our highways safe and are classified as First Responders. Come join the team and be an important part of your community! Essential Duties and Responsibilities include: • Respond to calls dispatched to you in a safe, timely manner. Provide roadside assistance in a safe, professional manner that is free of accidents, injuries and damage., • Communicate with dispatch in a professional, informative manner as it relates to information necessary to document your status in servicing a call as well as accurate ETA's when requested., • Professionally and safely perform emergency road service duties as may be dispatched to you, such as, but not necessarily limited to:, • Perform damage free towing, • Perform minor roadside repairs, excluding highways, • Perform roadside towing of heavy duty vehicles such as, • 18-wheelers, • Garbage Trucks, • Dump Trucks, • Cement Trucks, • Perform accident towing and scene clean-up, • Daily inspects the truck for safety, organization and related equipment, tools, rigging inventory, • Complete and turn in pre-shift inspection prior to beginning duty each day, • Immediately reports tools or equipment damaged or missing;, • Safe driving behavior is a must. Obey all traffic laws, drive defensively, always wear your seat belt, remember our 4-second following rule, minimize backing and left turns., • Trucks are kept clean inside and out; maintains the truck(s) fuel tanks half full at all times; Maintains truck fluid levels according to manufacturer standards and notes quantities added on the pre-shift inspection sheet., • Maintains the storage yard in a safe, clean and orderly manner. Ensures that all trash must be properly disposed of and not left in the truck or on the ground. Secures the storage yard when leaving., • All other duties as assigned by SupervisorRequirements:, • Candidate must reside near their assigned area in order to meet customer service time requirements, • Ability to successfully pass DOT medical exam, • Current and valid driver’s license with a clean driving record, • All required state-based licensure, • Class A Commercial Driver’s License (CDL) no automatics only please, • This position requires the ability to bend, stoop, walk and stand for periods of time in all types of weather, • Willing to take a drug test and background check, • Confident and capable to drive in inclement weather, • Proficient in utilizing mobile and computer applications for completing administrative work, • Proficient in paper-based administrative work, • Experience, • 1 year experience operating a Heavy Duty Tow Truck OR 1 year experience hauling equipment via Semi-trailer Truck preferred

The Program Supervisor is responsible for the daily program operations of direct service programs. The Program Supervisor will manage administrative, fiscal, and quality improvement functions that promote the highest element of service provision for the direct care staff and clients they work with. This role is Sunday - Thursday with a primary site location of Oakland, CA. DUTIES AND RESPONSIBILITIES (Essential Functions • )Assures that services are provided in collaboration with all applicable funding streams and regulations. Responsible to ensure contract compliance with all funders to include grant management, presentations, and reports, • .Supervises staff including hiring, training, and performance evaluation, • .Responsible for the implementation of the service delivery model and in support of BACS mission, vision, values, • .Responsible for the implementation of consumer-centered services that are needs-driven and strength-based, and are culturally relevant, • .Manages flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people as applicable, • .Manages the maintenance of records and other administrative requirements. Ensures compliance with documentation and charting requirements for all funding streams, • .Implements Continuous Quality Improvement standards and works with staff to implement systems for CQI, • .Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program supervision, • .Participates in the delivery and attendance at trainings for the purposes of agency, professional, and personal development, • .Other duties as assigned . COMPETENCI • ESPossesses influencing/negotiating skills and excellent oral and written communication. Political savv, • y.Maintains a customer service and strength-based orientation. Embraces diversity in all aspect, • s.Possesses problem solving skills and conflict resolution skill, • s.Is resilient and demonstrates ability to embrace adversity. Has the ability and eagerness to promote continual learnin, • g.Strategic thinker and visionary. Possesses external awareness and motivation towards mission and services of agenc, • y.Assesses strengths and needs in the supervision of clinical work. Holds an attitude of strength-based, person-centered service, • s.Works well with others and behaves professionally and ethically while developing professionall, • y.Expresses facts and ideas verbally and in writing in a clear, concise and organized manne r. QUALIFICATIO • NS:LCSW, LPCC or LMFT with current BBS registration; +2 prefer, • redFour years direct service experience requir, • ed.Two years of progressive administrative and leadership skills and experience requir, • ed.Bilingual candidates encouraged to ap, • plyDemonstrated capacity leading diverse and multi-disciplinary teams toward a common goal requir, • ed.Demonstrated intermediate proficiency in Microsoft Word/Excel, ability to type 45W PM. PHYSICAL REQUIREME NTS:The position requires frequent sitting and occasional standing, walking and driving. Frequent computer use is required. Lifting is required occasionally, of no more than 20 lbs. at a time. Dexterity is required for paper manipulation and typing. The position requires the ability to see, hear and sp eak. ENVIRONMENTAL/WORKING CONDIT IONS:The work is performed in a program environment or office environ ment. EQUIPMENT USED:Computer, keyboard, telephone, fax machine, copy machine, calcu lator. ADDITIONAL REQUIRE MENTS: Position requires a valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout re quired.

Job DescriptionSalary: $16.50 Principle Responsibilities & Position Purpose: Maintain The Padre Hotel standards of cleanliness in an efficient professional manner and contribute to an excellent guest experience. EXAMPLE OF DUTIES (ESSENTIAL FUNCTIONS) The list of responsibilities is illustrative only, and is not a comprehensive listing of all functions and tasks performed by this position. • Cleaning of guest rooms to include toilets, floors, showers, baseboards, and replacing of paper products/soap. Proper use and storage of supplies and tools May use and be accountable for equipment such as a power scrubber / washer, vacuum, toilet plunger, toilet snake, cardboard compactor, and radios Ensure that special requests for cleanliness, maintenance and appearance of guest rooms are met. Dusting all areas floor to ceiling on a regular basis Report any and all maintenance issues to proper department or supervisor Ensure stayover service is completed for all multi-night stays including changing of sheets, replacing used linen clean towels and toiletries Ensure all tiled floors are cleaned on a daily basis and carpet spaces are properly vacuumed. Ensure customer experience meets or exceeds expectations. Handle customers concerns and requests with a positive attitude. Notify supervisor if any items are in low inventory Uphold the highest standards of cleanliness, safety, and conduct. Ensures the proper maintenance of all departed related equipment Other duties may be assigned by the Housekeeping Manager, Hotel Manager, General Manager. Experience Previous Cleaning Crew / Housekeeping or janitorial experience preferred SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY • Ability to work under pressure and deal with stressful situations during busy periods and seasons., • Ability to handle multiple priorities at the same time., • Technical knowledge of maintenance equipment and cleaning supplies Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the company. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. Flexible availability is required for this position (days, evenings, weekends, holidays) Bakersfields best hotel, Padre Hotel, first opened its doors in 1928 and today is Bakersfields only 4-Diamond Hotel. After being closed for several years, the historic hotel underwent a transformation to become a sophisticated boutique hotel with restaurants, nightlife, wedding venues and conference facilities. After a long day out in the oil fields, working on the farm, or just exploring Bakersfield, come unwind in our luxurious guest rooms, host your private event, or enjoy one of Padre Hotel Bakersfields five unique dining options.

Job Description Job Title: Part-Time Office Assistant Location: Bakersfield, CA Compensation: $20/hour, approximately 20 hours per week Schedule: Part-time, in-person. Occasional evenings/weekends for events (advance notice provided). Benefits: Not benefits-eligible due to part-time status. Position Overview A reputable non-profit membership organization in Kern County is seeking a detail-oriented and proactive Part-Time Office Assistant. This role supports daily office operations, member communication, event coordination, and outreach. The ideal candidate is organized, dependable, and comfortable working in a small-office environment where flexibility and initiative are essential. Key Responsibilities Front Office & Administrative Support • Greet visitors, answer incoming calls, and manage general email inquiries., • Maintain office supplies (paper, ink, envelopes, forms, etc.) and ensure basic office needs are met., • Assist with communication to members via email, phone calls, and outreach campaigns., • Track new, renewing, and canceled memberships using a CRM system (Salesforce or similar)., • Draft social media posts, newsletter content, blog articles, and other communications for review., • Coordinate with external web support to update website content as needed., • Send calendar invites and reminders for board and committee meetings., • Support planning and logistics for annual events, workshops, and special activities., • Track sponsorships, registrations, attendees, and payments in organized spreadsheets., • Communicate with vendors, sponsors, venues, and attendees to ensure smooth coordination., • Strong communication skills, both written and verbal., • Excellent organizational abilities and a high level of attention to detail., • Proficient typing and general administrative skills., • Ability to multitask and shift priorities in a dynamic, fast-paced environment., • Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace., • Willingness to learn new tools and processes; creativity is highly valued., • Experience with Canva, Constant Contact, and other digital platforms is a plus., • Dependable and punctual with a professional demeanor., • Comfortable interacting with the public and providing quality customer service., • Able to work independently while maintaining strong communication with the team.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service., • Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses., • Responsible for cash register setup and smooth shift transitions during shift changes., • Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service., • When requested, train new and existing team members in various job stations and operational procedures, • Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation., • Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly., • Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service., • Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses., • Responsible for cash register setup and smooth shift transitions during shift changes., • Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service., • When requested, train new and existing team members in various job stations and operational procedures, • Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation., • Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly., • Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service., • Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses., • Responsible for cash register setup and smooth shift transitions during shift changes., • Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service., • When requested, train new and existing team members in various job stations and operational procedures, • Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation., • Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly., • Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service., • Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses., • Responsible for cash register setup and smooth shift transitions during shift changes., • Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service., • When requested, train new and existing team members in various job stations and operational procedures, • Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation., • Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly., • Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service., • Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses., • Responsible for cash register setup and smooth shift transitions during shift changes., • Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service., • When requested, train new and existing team members in various job stations and operational procedures, • Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation., • Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly., • Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: • Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service., • Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses., • Responsible for cash register setup and smooth shift transitions during shift changes., • Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service., • When requested, train new and existing team members in various job stations and operational procedures, • Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation., • Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly., • Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: • Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close)., • Responsibilities:, • Runs a minimum of 1 shift on their own per week., • Expected Knowledge:, • Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: • Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week., • Responsibilities:, • Runs shift independently with minimal supervision., • Completes Inventory processes and Food Orders., • Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality., • Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality., • Expected Knowledge:, • Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals., • Strong inventory management skills., • Ability to adjust staffing and inventory based on business needs. Shift Level 4: • Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays., • Responsibilities:, • Runs shift independently and take on additional leadership and operational responsibilities., • Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs., • Supports team development and provides mentorship to junior Shift Managers., • Oversee full shift operations and contribute to achieving restaurant performance goals., • Expected Knowledge:, • Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability., • Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) • Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry., • Education and Experience:, • High School diploma or GED., • Must be at least 18 years of age., • ServSafe Certification is required., • Communication Skills:, • Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly., • Capable of influencing others and gaining commitment to maintain high operational standards., • Mathematical Ability:, • Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs., • Reasoning Ability:, • Ability to exercise sound judgment and make decisions based on situational needs and operational goals., • Flexibility:, • Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment., • Leadership:, • Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: • The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals., • The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.