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As a Guest Experience Specialist, you are often the first and last impression our guests have – making you an essential part of the Signature Aviation experience. In this highly visible, hospitality-driven role, you’ll warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments. Whether you’re greeting a VIP traveler, supporting a flight crew, or coordinating services behind the scenes, you bring grace under pressure and attention to detail that ensures every visit is smooth, comfortable, and memorable. Your reliability and pride in service directly reflect the Signature standard our guests trust. This is a dynamic, hands-on position that requires flexibility to work varied schedules, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment. If you love delivering thoughtful service, working in a fast-paced setting, and being part of a high-end hospitality team, you’ll thrive in this role. (Other duties may be assigned) • Meet and greet guests and crews as they arrive at our facility and provide a warm, friendly greeting while escorting them to the front entrance, aircraft, or vehicles., • Effectively collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the private aviation terminal (PAT), other Company departments, and external parties., • Accurately receive, dispatch, and completely process guest purchases and fuel transactions in accordance with Company procedures. May assist with some general accounting work and financial record keeping., • Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation or rental cars, catering, and customs appointments as requested., • Manage guest, crew, and/or visitor inquiries, resolve requests, handle billing disputes, and address concerns in an efficient and effective manner., • Maintain a working knowledge of Signature’s facilities, services, website, surrounding areas, and other information commonly asked about by guests., • Monitor arriving and departing flights and communicate with aircraft to coordinate services and assign to the Airside Experience Team. Use real-time system management (SIGops/SIGnet) to log and schedule requested services, change service status, and supervise the operation’s flow by appropriately prioritizing services. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspaper., • Maintain and stock amenities in guest areas and ensure that lobby, pilot facing spaces, and restrooms are clean and free of debris., • Promote and sell the Company’s services and products to aircraft passengers and crew., • Assist crews and guests with luggage, provide transportation from the facility to commercial terminal, hotel, or other nearby locations as required, and fulfill special requests. Assist pilots with access to weather information, portals, and computers., • Identify crewmembers, passengers, visitors, and vendors in accordance with all security procedures., • Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition., • Abide by emergency response procedures during critical events., • Understand, comply with, and enforce all Signature and airport security (physical, cyber and data) protocols., • Create accurate records pertaining to time worked and activities and services performed., • Use the Company contact management system to review, capture, and update customer preferences to provide a more personalized service experience., • Assist the Airside Experience team to ensure our guests receive an exceptional experience. Services include without limitation, valeting customer vehicles, wing walking, placing chocks and cones, and positioning stairs/jetway to aircraft., • Assist airlines with passenger service functions in certain locations as needed. Minimum Education and/or Experience: • High School Diploma or General Education Degree (GED)., • At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred., • Must possess a valid state driver’s license., • Minimum of 18 years of age., • Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies., • Must be legally authorized to work in the jurisdiction of employment., • Must be able to exercise good judgment and follow directions/directives from supervisor/management., • Ability to drive standard and automatic transmission vehicles is preferred. Additional essential knowledge and skills: • Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred., • Language Skills: Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety-sensitive tasks. Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals., • Math Skills: Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, and fractions)., • Communication Skills: Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel., • Critical Thinking / Reasoning Ability: Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment., • Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests., • Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting., • Computer Skills: Ability to use a computer, learn necessary company software and timely complete Signature’s training programs. Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay for this position is $22.00 - $25.00 hourly. With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: • Medical/prescription drug, dental, and vision Insurance, • Health Savings Account, • Flexible Spending Accounts, • Life Insurance, • Disability Insurance, • 401(k), • Critical Illness, Hospital Indemnity and Accident Insurance, • Identity Theft and Legal Services, • Paid time off, • Paid Maternity Leave, • Tuition reimbursement, • Training and Development, • Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

This Is How We Fly At JSX, we're not just a lifestyle carrier - we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success. About the Role: As an Airport Services Concierge, you'll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience-guiding guests through check-in, security, and boarding, while maintaining a clean, well-stocked lounge. You'll rotate through different responsibilities to keep each day dynamic and rewarding. Punctuality, professionalism, and a passion for service are essential. A Day in the Life: • You'll be assigned to one of the following key roles each shift, depending on the needs of the day:, • Check-in Agent:, • Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials., • Boarding Agent:, • Lead the boarding process. Make clear and friendly announcements, verify identification, and keep Customers informed about flight updates, delays, and procedures., • Security Screening Support:, • Operate the Evolv Weapons Detection System and ensure flagged baggage is carefully and respectfully inspected for safety compliance., • Ground Security Coordinator (GSC):, • Serve as the communication hub between the ground team and flight Crew. Greet arriving aircraft, assist with deplaning announcements, and restock onboard snacks and amenities., • Additional responsibilities include:, • Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers., • When scheduled, handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures. Why You'll Love This Role: • Be Part of a Team That Values You: Join a tight-knit Crew committed to excellence and mutual support., • No Two Days Are the Same: With rotating posts and a variety of responsibilities, you'll enjoy a fast-paced, engaging work environment., • Make a Meaningful Impact: You'll be part of the Customer journey from start to finish, helping create memorable travel experiences., • Opportunities to Grow: Build your skills and gain exposure to different areas of airport operations. What Makes a Successful Airport Service Concierge? We're looking for someone who is: • Approachable: You create a welcoming environment where Crewmembers and Customers feel comfortable asking questions, sharing feedback, and collaborating., • Customer-Focused: You're passionate about exceeding Customer expectations., • Collaborative: You know how to work seamlessly with cross-functional teams., • Organized: You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks., • Proactive: You anticipate needs, take initiative, and solve problems before they arise., • Entrepreneurial: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience Requirements: • In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment., • High school diploma or GED, • Ability to occasionally lift 75+ pounds, • Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing., • Available to work flexible shifts including early mornings, late nights, holidays, and weekends. Preferred Experience: • 2+ years of customer service experience., • Aviation experience. Skills, Licenses, & Certifications: • Current and valid Driver's license required. Important Safety and Security Requirements: All Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for customer and baggaged security screening, and are responsible for: • Monitoring the operational environment and reporting safety risks in real time, • Ensuring compliance with updated policies, alerts, and regulatory guidance, • Maintaining personal readiness for safety-sensitive duties, • Participating in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines Pay & Perks: Compensation is $21.50/hour. This was established after performing market research and is aligned with our approach to compensation. • Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family., • 401(k) match: 50% of your first 8%, • Generous PTO: Take time to recharge with our flexible PTO plan. Additional Information: May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, Security Screening, etc). JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law. Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This Is How We Fly At JSX, we're not just a lifestyle carrier - we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success. About the Role: As an Airport Services Supervisor, you are the guiding force behind a seamless, elevated Customer experience. You'll work alongside a passionate team of Airport Services Concierges (ASCs), ensuring every interaction-whether in the lounge, in line, or on the way to the aircraft-feels thoughtful, polished, and consistent. From prepping amenities and monitoring performance to leading with empathy and accountability, you help turn first-time flyers into loyal JSX fans. A Day in the Life: Every day, you set the tone for the station-ensuring your team has the tools, support, and energy to deliver remarkable service. As an Airport Services Supervisor you'll: • Lead and support your team of ASCs-offering coaching, guidance, and real-time feedback., • Ensure the lounge and gate environments are impeccably clean, organized, and stocked with premium amenities., • Coordinate with flight crews, mechanics, business partners, and FBOs to support smooth and timely operations., • Maintain operational standards around safety, appearance, and performance-holding yourself and your team accountable to the highest standards., • Step in and serve alongside your team during high-volume or critical periods, embodying hands-on leadership., • Drive a culture of hospitality, ensuring Customers feel seen, supported, and celebrated from check-in to takeoff. Why You'll Love This Role: • Lead with Impact: You'll mentor a team that defines the guest experience-and set the tone for every JSX departure., • Elevate the Experience: From lounge vibes to on-time departures, you influence every touchpoint., • Work in Sync: You'll partner with Flight Crews, Coordinators, and vendors to ensure a seamless operation., • Grow in Leadership: With mentorship opportunities and exposure to high-level operations, this role sets you up for long-term success. What Makes a Successful Airport Services Supervisor? We're looking for someone who is: • A Strong Leader: You inspire confidence, coach with kindness, and lead by example., • Detail-Oriented: You see what others miss and ensure nothing falls through the cracks., • Adaptable: You pivot with purpose-adjusting to change while maintaining a high level of service., • Collaborative: You work cross-functionally, bringing teams together to support a shared mission., • Proactive: You don't wait for things to happen-you anticipate, solve, and improve., • Customer-Focused: You go the extra mile to ensure every guest leaves with a smile. Requirements: • In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment., • 2+ years of airport operations experience, • Ability to lift 75+ pounds, • High school diploma or GED, • Comfortable with intermittent physical activity, including bending, reaching, and standing for long periods, • Flexibility to work early mornings, late nights, weekends, and holidays Skills, Licenses, & Certifications: • Current and valid Driver's license required. Important Safety and Security Requirements: All Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for customer and baggaged security screening, and are responsible for: • Monitoring the operational environment and reporting safety risks in real time, • Ensuring compliance with updated policies, alerts, and regulatory guidance, • Maintaining personal readiness for safety-sensitive duties, • Participating in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines Pay & Perks: Compensation: $50,000 to $55,000 annually. This was established after performing market research and is aligned with our approach to compensation. • Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost., • Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family., • 401(k) match: 50% of your first 8%, • Generous PTO: Take time to recharge with our flexible PTO plan. Additional Information: May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, Security Screening, etc). JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law. Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Business Overview: The Transportation Capital Markets ("TCM") Group is part of BNPP's Asset Finance & Securitization Group and functions as originator, adviser and arranger of capital markets and debt transactions that are secured by transportation assets including aircraft, containers and railcars. The group is situated in New York, is an extremely active participant in the market and provides a range of products to its client base which includes airlines, aircraft leasing companies, alternative aviation lenders and institutional funds such as private equity firms and asset managers. TCM benefits from its longstanding involvement and experience in aviation finance, enabling the team to structure tailor-made financings through a combination of various products, including aviation capital markets (ABS, EETCs), structured term loans, aircraft warehouse facilities, tax optimized lease structures and export credit facilities. The team is uniquely positioned as a blend of banking and capital markets while collaborating within BNPP with other teams to generate cross-sell business for Debt Capital Markets ("DCM"), Derivatives, Fuel Hedging, Equity products ("ECM"), Cash Management and Leveraged Finance. Candidate Success Factors: Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform: Results and Impact Able to influence peers and team. Demonstrates good judgement when making decisions of high complexity and impact. Exercise appropriate autonomy in the execution and delivery of work. Responsible for driving outcomes, which have meaningful effect on team or department. Leadership and Collaboration: Creates trust with colleagues. Acts in leadership capacity for projects, processes, or programs. Client, Customer and Stakeholder Focus: Able to build relationships with a mix of colleagues and clients. Interacts regularly with management and department leaders. Demonstrates the ability to influence stakeholders at the team level. Compliance Culture and Conduct: Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts. Perceived as a person of high moral character; upholds corporate values and displays high ethical standards. Responsibilities: Origination Assist in structuring of debt and capital markets facilities (commercial loans, ECA guaranteed financings, warehouse debt, EETC, aircraft ABS and tax optimized lease structures) secured by aircraft and other transportation assets Prepare origination pitch books and marketing materials for banking and capital markets products Undertake credit risk assessments for lending proposals made by TCM to airline and aircraft leasing clients Prepare greenlight memos and credit proposals in collaboration with the credit/coverage teams for credit committee approval Run financial and cash flow models in Excel for prospective structured debt and capital markets transactions Support senior originators in loan origination and deal execution efforts Liaise with other staff within the bank, such as account relationship managers to compile a complete and coherent credit proposal which is presented to the bank's senior risk management Participate in negotiation of asset financing term sheets and transaction legal documents Support the syndication team in their efforts to syndicate loans Execute transactions and closings by liaising with the middle office, back office and agency teams Portfolio Management Monitor existing transactions and perform regular reviews of exposures to maintain overall credit quality of the portfolio. Collect aircraft valuations and prepare analyses and projections Prepare waivers and select amendments Work with the restructuring team (Value Preservation Group) to handle non-performing loans and protect the bank's assets As required, prepare reports for Risk Corporate and Senior Management Teams, including Paris Head Office Other Conduct economic and industry research on transportation/aviation assets and prepare research documents to update Risk Corporate and other teams on industry specific trends Assist the senior members of the team in preparing fee reports, budget and producing pipeline Minimum Required Qualifications: Minimum of Bachelor's degree or foreign education equivalent in Business Administration, Finance, or Economics and two (2) years of experience performing credit analysis in Aviation/Transportation related roles Solid credit and analytical background Modeling skills to build financial and cash-flow models in Excel and assess risk and future financial performance Experience drafting and presenting memos, including credit proposals and client presentations Communication and presentation skills (verbal & written) Preferred Qualifications: Preference will be given to candidates with experience in the Transportation/Aviation Sector and/or with a minimum of 2 years of experience in Banking Masters in Finance or CFA FINRA Registrations Preferred SIE, Series 63 and 79 CFTC Swap Dealer Associated Person (if yes, NFA Swaps Proficiency Program is required): Not Applicable SEC Security-Based Swap Dealer Associated Person: * Not Applicable The expected starting salary range for this position is between $150,000 to $200,000 annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location. In addition, our comprehensive benefits package aims to support our employees in various aspects of their lives. From healthcare and wellness programs to retirement plans and childcare services, we prioritize the well-being and growth of our employees. Our benefits include medical, dental and vision coverage, a 401(k) Savings Plan, backup childcare, life, accident and disability insurance, mental health support and paid time off. Additional details about our benefits offerings, inclusive of eligibility for a discretionary bonus, will be provided during the hiring process. This application will remain open until a candidate has been selected for the role. There is no specific application timeline. About BNP Paribas: BNP Paribas is a leading bank in Europe with an international reach across the US, EMEA and APAC. It has a presence in 65 countries, with nearly 190,000 employees. The bank employs over 3,500 people in offices in the US across 10 states including New York, Jersey City, Chesterbrook, PA, San Francisco, Boston, Chicago, Denver, Miami, and Washington, DC. BNP Paribas has built a strong and diversified presence to support its client base. We continue to grow and strengthen our commitment to the US market through our Corporate & Institutional Banking activities. We are one of a few non-US banks to offer a full value chain for our clients, from trading to financing, and clearing and custody in the US with the international footprint and capacity to deliver both globally and locally. Leveraging the strength of our European roots, our network can support clients in virtually every region of the world, enabling more connectivity and efficiency wherever our clients conduct business. We take pride in our expertise and our ability to adapt while constantly looking ahead to create a more sustainable world. As an international company with a global footprint, the unique cultures and viewpoints of our team members are an integral part of the fabric of BNP Paribas. We are a company with a purpose - to be a responsible and sustainable global leader. We aim to create an environment where our employees feel empowered to drive change, make an impact and be true to themselves. We employ talented individuals from a wide variety of backgrounds, locally and globally, and are inspired by our employees who help us in cultivating a diverse, equitable and inclusive workplace through initiatives such as our Diversity, Equity & Inclusion (DEI) Leadership Forum and Employee Resource Group (ERG) communities. We strive to be a workplace where all team members can grow and thrive and offer robust training, development, and mentoring opportunities to make that vision a reality. Our leaders are deeply committed to DEI and highly accessible to our employees, consistently soliciting feedback on how we can continue to support our employees to reach their highest potential. BNP Paribas. The Bank for a Changing World - https://usa.bnpparibas/en/homepage/join-us/our-opportunities/ BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Protect yourself from fraudulent job postings. Emails about jobs at BNP Paribas will always come from addresses ending @bnpparibas.com @us.bnpparibas.com, @ca.bnpparibas.com, or @br.bnpparibas.com. You should be suspicious of emails regarding employment with BNP Paribas coming from any other domains and should not respond. BNP Paribas will never send payments to or request payments from candidates for positions posted by BNP Paribas.

Sr Manager - Airline Partner Management New York, NY, United States Job Description The Airline and Transportation Partnerships team within Global Partnerships and Marketing is responsible for managing and growing American Express Travel's relationships with airline suppliers globally. This team leads a portfolio of airline partners, negotiating commercial agreements that optimize supplier economics while delivering differentiated value to American Express Card Members. The role focuses on maximizing engagement with a portfolio of suppliers, expanding participation in programs that offer exclusive benefits, and enhancing the end-to-end travel booking experience. The team also oversees Amex Travel's proprietary fare programs, including Platinum Member Airfares and Insider Fares, ensuring competitive pricing and compelling value for customers. The Senior Manager will be responsible for working cross-functionally within American Express to increase sales, to increasengagement with Amex Travel, and working to improve Card Member engagement with airline-focused card benefits. Responsibilities + Manage a portfolio of airline accounts by driving growth opportunities and overseeing day-to-day Account Management responsibilities (eg. Addressing Card Member complaints, managing partner escalations, negotiating contracts, selling sponsorships, and partnering with Operations Analysts to support operational issues like fare filing and inventory availability) + Drive partner engagement through relationship management, account reviews, and identification of strategic opportunities to grow the Amex Travel airline business through marketing and agent engagement. + Collaborate with international counterparts within the GPM Air Partnerships team to develop global account management strategies for key airlines. + Collaborate across the enterprise with Membership Rewards, Strategic Partnerships, Premium Card Products, Co-Brand, Global Merchant Services, etc. to identify opportunities to drive growth and to support American Express enterprise priorities. Qualifications + Exceptional communicator, with the ability to influence and drive decisions with external partners across the enterprise + Strong personal presence with the ability to confidently present to leadership at all levels + Strong strategic thinker with growth mindset that can pull in multiple viewpoints and both qualitative and quantitative information to ensure we serve our Card members, partners, and the business + Outstanding collaboration skills, ability to work across teams regardless of reporting lines, to achieve joint outcomes + Excellent negotiating skills with proven ability to influence at all levels + Ability to work in a fast-paced environment with a keen ability to prioritize multiple initiatives + 3+ years partner management experience; prior experience in Airline Sales is preferred + This role is hybrid and based in New York City Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights (https://www.eeoc.gov/poster) " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Job Info + Job Identification 26008229 + Job Category Sales/Relationship Management + Posting Date 05/28/2026, 04:00 PM + Apply Before 06/12/2026, 07:00 AM + Degree Level Bachelor's Degree + Job Schedule Full time + Locations AMEX World Financial Center, New York, NY, 10285, US + Salary Range $103750 - $174750 annually + bonus + benefits + Career Area Sales & Relationship Management Return to Jobs List (https://careers.americanexpress.com/en/sites/CX_1/jobs)

HeartShare St. Vincent's Services (HSVS) Nuevo Camino program is dedicated to providing 38 unaccompanied minors, ages 5-12, with a supportive, nurturing environment through transitional foster homes, daily education Monday - Friday, and supportive wrap-around services in the East Brooklyn section of New York City. Our program is rooted in ensuring that service delivery is trauma-informed, culturally appropriate, and tailored to the needs of each child while maintaining all program requirements of ORR. Nuevo Camino is currently seeking a candidate for a position. The Transportation Specialist will be responsible for coordinating transportation and physically escorting children to appointments and other destinations. The Transportation Specialist will be responsible for organizing transports, tracking and logging specifics about transports, maintaining vehicles, providing safety training, and other travel-related duties. Primary Responsibilities and Essential Functions of Position: • Must be able to organize, navigate, and physically escort youth to various travel destinations possibly including airlines, trains, and buses. Travel includes out-of-state trips up to 40%-50% to unify youth with families., • Coordinates transportation including organizing and navigating travel destinations, physically escorts, and supervises youth while in transit to scheduled and emergency appointments., • Maintains a daily roster of times, dates, destinations, transporters, and length of transport., • Maintains notebooks - includes inspecting logs for completion and accuracy., • Maintains security over the vehicles and keys., • Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regard to repair., • Ensure daily cleanliness and upkeep of all vehicles - including inspecting for cleanliness, damage, proper equipment, and safe operation of the vehicle., • Ensure vehicles are properly fueled., • A willingness to work flexible and non-traditional hours with a possibility of being on call on nights/weekends, in the service of foster caregivers, families of origin, and persons served, • The supervision and transport of youth requires prolonged periods of walking and standing and physical agility. May be required to run and climb flights of stairs; Must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds., • Will participate in agency meetings and training as required., • High school diploma or GED required, • Bilingual in Spanish Required, • A valid drivers license and at least one year of driving experience to perform the job safely required, • Excellent navigation skills and proficiency in using navigation applications, • Time management and organizational skills to stay on schedule, • Exceptional communication and interpersonal skills to interact with clients, • Ability to travel within the 5 boroughs of NYC, Long Island, and Westchester Physical Requirement: • The employee frequently is required to stand, walk, sit, and reach with hands and arms. Benefits At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: • Rewarding Work in a team environment., • Paid vacation, sick, personal days, and holidays., • 403(B) retirement plans with employer contribution., • Health, dental, vision and life insurance., • Employee Assistance Program (EAP)., • Flexible spending account (Dependent Care, Medical, Parking, and Transit)., • Employee Appreciation Programs and Events., • Tuition Assistance Program., • Professional Development opportunities., • Wellhub Discount, • Verizon Wireless Discount., • BJs Membership discount., • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org. About Heartshare Who WE ARE: For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated. To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook HeartShare Human Services of New York Homepage HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description Our Network Operations team works around the clock running United's global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United's customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you. This position is physically located in Arlington Heights, IL Job overview and responsibilities: The Dispatcher is responsible for joint operational control with the Pilot in Command to ensure the safe, legal, and efficient operation of United Airlines flights in accordance with Federal Aviation Regulations and Company Manuals. The successful candidate possesses strong organizational skills and is detail-oriented. Additionally, strong written and verbal communication skills accompanied by a high work ethic are a must. Prepares the flight release Monitors flight progress Analyzes and disseminates meteorological information, reviews maintenance limitations and calculates the amount of fuel required for safe flight Updates the pilot in command of significant changes to the flight plan and provides assistance during irregular and emergency situations Maintains qualification and competency in accordance with FAA and UAL requirements Interacts with other United Airlines' departments including Maintenance Control, Operations Planning and Meteorology Qualifications What's needed to succeed (Minimum Qualifications): High school diploma, GED or education equivalent FAA Aircraft Dispatcher Certificate 1 year of Airline Operations experience Must be able to work any shift/any day including holidays Must pass DOT background and DOT drug screen Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualifications Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Bachelor's Degree At least 1 year of FAR Part 121 Dispatch or closely relevant experience International Dispatch experience Experience working as a dispatcher for another airline The starting rate for this role is $7,671 per month. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com

Job Locations US-Remote Job ID 2026-3900 Division ALTOUR # of Openings 1 Max USD $106,936.00/Yr. Min USD $64,570.00/Yr. At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients' and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you'll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. The Senior Business Analyst leads the definition and delivery of innovative, end-to-end business requirements supporting a global corporate travel management ecosystem, including supplier direct connections, online booking tools, agent platforms, and integrated systems. This role bridges business and technology by translating strategic objectives into clear, actionable requirements while driving automation, cost efficiency, and streamlined processes. The position requires independent ownership, strong cross-functional collaboration, and a proactive approach to risk identification, system integration, and continuous improvement. Lead requirements gathering, analysis, and validation for complex, cross-functional initiatives involving global corporate travel systems, supplier integrations, OBTs, agent booking tools, automation, accounting systems and AI-enabled solutions. • Partner with Business Product Owners and stakeholders to recommend solutions, identify risks, dependencies, and opportunities for automation and cost-effective process improvements., • Document and formalize business requirements, functional specifications, and supporting analysis to ensure alignment with strategic objectives and technical feasibility., • Produce clear, high-quality business and system requirements documentation, including user instruction and operational support materials., • Act as the primary liaison between Business Product Owners and software development teams, ensuring shared understanding and timely decision-making., • Define and document current-state and future-state business processes, system workflows, and end-to-end integration touchpoints., • Design functional system solutions that enable scalable, streamlined, and automated travel management operations., • Plan and coordinate requirements-related activities across development, testing, and business teams throughout the software development lifecycle., • Define system test plans, acceptance criteria, and execute functional and integration testing to validate business outcomes., • Manage work independently, engaging additional team members, subject matter experts, or leadership as needed to resolve issues., • Demonstrate accountability and ownership for all assigned deliverables, ensuring work is completed on time and to quality standards., • Identify issues or risks of significance, escalate appropriately, and ensure system and process documentation is maintained and up to date., • Perform analysis and tasks as assigned, • 10+ years of experience translating complex business needs into user stories and structured requirement frameworks., • Deep expertise in corporate travel operations, including distribution, booking, fulfillment, servicing, and settlement across airlines, hotels, OBTs, and agency environments., • 5+ years hands-on experience with Amadeus (Sabre experience preferred), including requirements definition, system design, testing, and release support., • Proven experience working closely with engineering teams across the full SDLC, from requirements and design through testing and deployment., • Strong background in system integration and vendor management, including GDSs, NDC providers, BPOs, and SaaS platforms., • Advanced analytical and technical skills, including expert-level proficiency in Microsoft Word, Excel, PowerPoint, SQL, and working knowledge of relational databases., • Highly effective communicator with the ability to influence senior leaders, multitask under pressure, think proactively beyond defined steps, and rapidly learn in unfamiliar or complex domains., • Strong knowledge of global travel agency operations, OBTs, mid-office automation, and travel agent facing technologies., • Experience using Jira and Smartsheets. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #Li-remote

Job Locations US-NY-New York Job ID 2026-3888 Division Global Travel Collection # of Openings 2 Max USD $74,233.00/Yr. Min USD $45,247.00/Yr. Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC's combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients. Click here for more information about Global Travel Collection. The Sr. Group Travel Consultant delivers bestinclass travel consulting for valued group clients, coordinating comprehensive travel arrangements including air, hotel, car, and ground transportation. This role will be assisting our independent advisor business owner on all aspects of group corporate travel. This position follows a hybrid schedule based out of our Midtown Manhattan, NY office, with Tuesday-Thursday onsite. Creatively understand, evaluate, assess, and support our client's assistance needs and offer the best professional advice to solve travel and transportation problems and timing, ensuring that all governing corporate policies and procedures are followed. • Expected to identify, prioritize and decide what tasks are necessary to fulfill the needs of the client., • After considering and researching all available options, finalize group air, car, and hotel bookings by utilizing the Sabre reservation system., • Issue tickets, exchanges, MCOs, voids and refunds for groups using the SABRE reservation system., • Invoicing as required utilizing Sabre or Agent Portal., • Monitor group logistics like itineraries, budgets, deposits and final payments., • Negotiate with hotels, airlines, and tour operators to secure favorable rates and packages for groups., • Ensure that booked and confirmed travel is reconfirmed prior to travel, immediately before and during travel, and that problem-solving abilities are used throughout the client's trip to ensure that all services are delivered to the client's satisfaction., • Adept at using the internet to research destinations, accommodations, travel advisories, reviews, and costs to best meet customers' travel objectives., • Handle most customer service issues directly with the appropriate vendor(s) with the goal of achieving the best resolution on behalf of and in the best interest of customers and the Company, while keeping the independent advisor informed., • International travel planning with knowledge of world geography, routing, faring and international requirements of traveling to foreign countries., • Bachelor's Degree or at least eight (8) years of experience as a full-time travel agent, booking individuals and groups for domestic and international travel, using public and private carriers., • Strong knowledge of Sabre reservation system (preferably in graphical mode) including GDS formats, short cuts, enhancements, pricing, fare calculations, e-ticketing, and exchanges., • Must be a self-starter who can independently, with minimal supervision and assistance, service the travel and other concierge needs of GTC clients efficiently, accurately, and with a personal touch, while always maintaining a professional demeanor and positive attitude., • Strong verbal and written communication skills to clearly relay information to clients and counsel them on all their travel options., • Excellent dispute resolution skills., • Must be well-organized and detail oriented., • Enthusiasm and willingness to learn, • Thrive in a fast-paced environment and be able to handle multiple responsibilities. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy

Job Description GOJET AIRLINES - A&P LICENSED MAINTENANCE TECHNICIAN LOCATION - NEWARK, NJ The GoJet Airlines' A&P Maintenance Team plays a vital role in ensuring the safety of our passengers and is a key driver of the airline's operational performance. We are looking for highly qualified, Licensed Mechanic Technicians to fill positions at our Chicago-O'Hare International Airport Line Maintenance Base. As an A&P Licensed Maintenance Technician at GoJet Airlines, you will be responsible for the inspection, repair, and maintenance of our aircraft to ensure they meet the highest standards of safety and performance. You will work closely with other maintenance personnel to troubleshoot and resolve issues, perform routine inspections, and comply with all regulatory requirements. QUALIFICATIONS/REQUIREMENTS: • Must hold an FAA Airframe and Power plant license, • Legal right to work in, and travel freely in and out of, the United States, • Must possess a minimum of high school diploma or equivalent, • Must possess a valid driver‘s license, • Legally operate company vehicles and equipment with no restrictions, • Must be able to provide your own tools, • FCC License Helpful, but not required, • DOT required pre-employment drug test, • TSA required fingerprint check for Criminal History Records Check, • Must be able to work any shift, • Must be able to read and converse fluently in English, • Must be able to lift 50 lbs., • Able to stand for extended periods of time, • Able to climb stairs, ladders, and work platforms, • Able to kneel, bend, and sit KEY RESPONSIBILITIES: • Aircraft Maintenance:, • Perform scheduled and unscheduled maintenance on aircraft, including engines, landing gear, avionics, and other critical components., • Conduct thorough inspections to identify and address potential issues before they become problems., • Troubleshooting and Repairs:, • Diagnose and troubleshoot mechanical and electrical problems, using technical manuals and sophisticated diagnostic equipment., • Repair or replace defective parts, ensuring all work is completed to regulatory and company standards., • Compliance and Documentation:, • Ensure all maintenance activities comply with FAA regulations, company policies, and industry standards., • Accurately document all maintenance work performed, including parts used, repairs completed, and inspections conducted., • Collaboration and Communication:, • Work closely with other maintenance technicians, engineers, and flight operations personnel to ensure seamless and efficient aircraft operations., • Provide clear and concise communication regarding maintenance issues and status updates. COMPENSATION: • Industry leading pay scale $26.71/hr -$49.20/hr • Generous annual pay increase, • Performance bonuses, • "Promote from Within" philosophy BENEFITS: • Health, dental & life Insurance, • 401(k) retirement plan, • Airline travel benefits, • Discounts on cruises, hotels, rental cars, and more About GoJet Airlines: GoJet Airlines operates as a regional partner for United Airlines, providing daily flights across the U.S. and Canada. Our commitment to safety, customer service, and operational excellence has established us as a leader in the regional airline industry. Join our team and be a part of our exciting journey in the aviation world!

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We're looking for an Associate Director, Care Support US Operations to champion the continued evolution of our domestic team, cementing our position as a Center of Excellence (COE). In this role, you aren't just overseeing workflows; you are the steward of a high-performing culture built on trust and expertise. You will lead our U.S. team through the vital work of vetting and stabilizing complex workflows including Core, Member Benefits, and Medical Records, ensuring they are human-centered and sustainable before they scale. You will act as a strategic architect, guiding the team toward high-complexity, high-touch service lines. We need a leader who balances operational rigor with a deep commitment to team well-being, ensuring our people feel valued and empowered. This is a role for a "servant leader" who believes that a unified, "one team" culture is the foundation of world-class service. This is a full time position on our team reporting to the Director, Care Support. This is a hybrid role based in New York City, with an expectation to be in office 3 days per week. Our office is located at 60 Madison Avenue. Additionally, occasional travel may be required for company or team events. What you'll do: • Own domestic SLAs while fostering an environment where accountability is paired with support and mentorship., • Lead the shift toward a high-performance culture by focusing on clarity, purpose, and the "why" behind our metrics., • Reallocate capacity toward high-complexity issues, ensuring team members feel challenged but not overwhelmed., • Partner closely with BPO Operations to ensure knowledge transfer is a collaborative, relationship-driven process., • Ensure workflows are built for "portability," keeping the human experience at the center of every AI or offshore automation strategy., • Serve as a primary partner to Product, acting as the voice of the frontline to ensure their friction is heard and addressed., • Champion U.S.-led innovations, ensuring our "architects" see the tangible impact of their creativity across our global footprint., • Design engagement strategies that celebrate wins and foster a profound sense of purpose., • Coach and elevate managers, helping them transition from tactical oversight to inspirational leadership., • Partner with HR to build frameworks and governance. What success looks like in this role: Success in this role is defined by a team that is as healthy as it is productive. • Team Engagement: Measured through "Thriving" scores and the retention of our talented high-performers., • Knowledge Transfer Harmony: Seamless hand-offs to partners where quality is maintained through clear communication and mutual respect., • Operational Excellence: Consistent achievement of SLAs, driven by a team that feels equipped and supported., • Leadership Growth: The successful elevation of your direct reports, enabling them to lead with confidence and autonomy. What you'll bring: • 7+ years of experience in operations or service delivery leadership, specifically within fast-paced environments., • 2+ years of experience managing managers, with a proven ability to build resilient, high-trust teams., • A track record of leading through change with transparency and heart., • The ability to balance data-driven "architect" thinking with an intuitive understanding of people dynamics., • A steady, compassionate leader who prioritizes the team's ability to thrive during transitions., • Highly accountable, yet possesses the emotional intelligence to coach through setbacks., • A clear communicator who can distill ambiguity into calm, actionable steps for their team. The target base salary range for this position is $140,000 - 177,100, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the VP, Chief of Staff, this role will be responsible for strategically tackling the highest leverage business problems at any time. This function ensures the company delivers on organizational objectives in not only an efficient manner but with breakthrough results. This is a full-time position based in NYC. Occasional travel may be required for team events or meetings. The role operates under a hybrid model, with three days per week in our HQ at 60 Madison Ave office required. What you'll do: • Leverage data-driven insights and business intelligence from across the organization to empower senior leadership in making high-stakes, evidence-based decisions., • "Parachute" into any underperforming or complex business area, diagnosing root causes and implementing sustainable, high-impact fixes., • Identify and integrate AI and automated workflows into core business processes to drive exponential gains in efficiency and team output., • Design and drive organizational structures and tools that optimize resource allocation—people, technology, and capital—ensuring the company scales without friction., • Act as a connective tissue between departments, aligning stakeholders to mobilize quickly on the most critical company objectives and market opportunities., • Maintain a pulse on external trends, AI advancements, and industry benchmarking to implement "future-proof" business practices. What success looks like in this role: • You don't just hit KPIs; you redefine them by solving complex business problems and delivering results that outperform original projections., • You've successfully integrated AI-leveraged solutions that significantly reduced manual overhead and accelerated our speed-to-market., • You've moved the needle on growth by taking a project from vague ideas to sustainable operations ahead of schedule. What you'll bring: • 5 - 7 years experience, with experience in consulting, investment banking, or corporate strategy required; top tier consulting firm experience strongly preferred., • 1 - 2 years of operating experience at hypergrowth start-up., • Healthcare experience is a plus, • BA or BS degree, MBA a plus, • Critical Thinking and Analytical Rigor: Ability to deconstruct the most complex, messy problems into manageable pieces and generate actionable insights., • AI Competency: You are a power user of AI and automation tools, leveraging them to solve problems and optimize your own output., • Communication and Mobilizing Teams: Master communicators who provide clarity and confidence to energize teams and deliver unparalleled results., • Creativity and Innovation: Challenge the status quo and think outside of the box to solve problems and break barriers in ways that have never been done before., • Grit and Resilience: Maintain strength, command, and optimism in the face of competing priorities and people challenges to get the job done. The target base salary range for this position is $177,200 - $221,500 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Product Manager for AI Trust & Safety will own the roadmap and champion the standards to ensure AI experiences in Spring Health's products are safe and trustworthy. You will shape the definition of 'safe and effective' AI by leading efforts in model evaluation, operational approval gates, and safety measurement, collaborating with engineering, data science, legal, and clinical stakeholders to implement this strategy. Reporting to the Senior Director of Product, Customer Value, this hybrid role is based at our New York City office (60 Madison Avenue), with 2-3 days per week in-office required. What you'll do: • Own the roadmap for the AI Trust & Safety pod, prioritizing and driving investments to continually improve safety across AI experiences in the Spring Health platform., • Define a strategy to leverage data to improve performance of AI systems, • Shape and evangelize the standards for what "safe and effective AI" means in Spring Health's context, • Define operational approval gates for AI features before they're deployed in production, • Partner with ML engineers and data scientists to scope and prioritize technical work that enables AI safety & trust What success looks like: • Establish and operationalize robust evaluation protocols for AI-driven features., • Achieve measurable improvement in AI interaction safety and reliability metrics., • Drive cross-functional operational alignment on trustworthy AI standards across Legal, Clinical, and ML teams., • Advance Spring Health's market leadership on AI safety in mental healthcare What you'll bring: • 4+ years of product management experience, with a focus on ML/AI systems, • Strong ML fluency. Understands model lifecycles, performance metrics, failure modes, and validation methods., • Experience defining goals and specs for model evaluation, red teaming, or risk mitigation, • Strong cross-functional communication and alignment skills across technical, clinical, and regulatory teams, • Demonstrated ability to take end-to-end ownership of complex problems and drive outcomes in high-velocity, ambiguous environments. Nice to have: • Prior experience in a data science role, • Familiarity with human-in-the-loop evaluation pipelines or post-deployment model monitoring, • Understanding of emerging AI regulatory frameworks (e.g., EU AI Act, U.S. HHS guidance) The target base salary range for this position is $150,000 - $202,400, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Medical Affairs mission is to continually improve and expand our care delivery programs, practices and outcomes as we build precision mental health care for our customers. We are seeking a qualified Senior Program Manager, Clinical Product, to join our Medical Affairs team. The role will be responsible for serving as a clinical lead with a larger product team to build member and provider experiences that drive world-class reliable clinical outcomes while ensuring the appropriate clinical safety of our product. This role will be a full-time employee and report to the Senior Manager of Clinical Product. What you'll be doing: • Drive Spring Health's clinical product development across the organization with a broad view of clinical efficacy and safety across the entire care journey, • Collaborate effectively and efficiently with the Quality, Provider Operations, Speciality Care, Clinical Services, Data Science and Product teams in building improved clinical product capabilities with member and provider experiences., • Project manage cross-functional tasks and deadlines required to successfully meet internal and client timelines; proactively escalate risks to leadership, • Monitor and evolve our clinical KPIs and programs with the intention of building end-to-end programs or standing-up initiatives to improve safety and clinical outcomes that drive the best member experience in the most impactful and scalable ways, • Serve as the clinical representative in AI product development, helping teams design and evaluate models and features that are safe, clinically appropriate, and patient-centered., • Review and assess AI use cases, prototypes, and outputs for clinical accuracy, relevance, and potential risk., • Provide feedback on human-in-the-loop systems, escalation protocols, and mitigation strategies for ensuring safe AI products., • Facilitate the integration of new clinical programs into our core products for members and providers, • Work closely with data science to build reporting capability to track and action key product actions to assess product effectiveness and clinical outcomes, • Collaborate with clinical teams across the organization to ensure product builds are aligned with best practices and legal requirements, • Support Product in the design and implementation of new technology features needed for key initiatives What success looks like in this role: • Ensure clinical product response support meets assigned product team request timelines 90% of the time, • Build clinical safety tooling to ensure AI bad outcomes are <1%, • Build clinical tooling to hit utilization targets set by product team What we expect from you: • Be a licensed mental health provider with 5+ years of independently licensed with a masters or PhD level license in a mental health field (LPC/LMHC, LSW, PhD/PsyD), • You have 5+ years of cross-functional experience in a high-growth startup and/or healthcare systems, • Experience in engaging product teams in building clinical care product, • Proven experience coordinating complex, cross-functional initiatives with multiple stakeholders, • Data-driven with demonstrated skills in interpreting clinical data to drive decision-making, • You are a self-starter who thrives when given autonomy, with proven ability and a desire to build effective internal and external relationships, • Strong understanding of AI systems, associated risks in healthcare, and best practices for AI safety, fairness, and transparency., • Exceptional communication, facilitation, and stakeholder management skills, with experience engaging clinicians, engineers, product managers, and executives., • You obsess about achieving your goals and are relentless in pursuing them, • You value levity, humility, collaboration and deriving fulfillment from success achieved through the work you accomplish with others, • Ability to thrive in a fast-paced environment and operate effectively in ambiguity Nice to Have: • Experience in the digital mental health ecosystem space is preferred, • Experience building new technology capabilities in mental health care The target base salary range for this position is $159,100 - $170,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to an Associate Director of Engineering, Member Growth, this senior engineer will develop full-stack AI-powered features that improve how members discover and engage with care. This role is part of the Member Growth team and is instrumental in delivering intuitive, reliable user experiences at scale. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you'll do: • Design and build scalable full-stack services using Python, Ruby on Rails, React, and GraphQL, • Collaborate with cross-functional teams to ship high-impact features that improve member experience using AI-powered features, • Expand and maintain existing web applications and infrastructure, • Debug and resolve issues quickly and efficiently, • Provide technical leadership in architectural discussions, code reviews, and system planning, • Advocate for high engineering standards, including test coverage, documentation, and observability, • Participate in an on-call rotation to support system reliability and respond to production issues, • Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders, • Lead initiatives to define and implement scalable system designs, • Own technical delivery for complex projects or subsystems, • Break down ambiguous or complex requirements into manageable, shippable units What success looks like: • Deliver projects on time, within scope, and with high stakeholder satisfaction, • Maintain high system uptime and low defect rates through strong testing and observability practices, • Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment, • Lead high-quality code reviews and technical discussions, • Influence team velocity and architecture through mentorship and planning contributions, • Drive continual improvement in team delivery, reliability, and system maintainability What you'll bring: • 5+ years of experience in software development with a focus on full-stack development, • Proficiency in at least one of the following languages Python, Ruby on Rails, or React, • Proven ability to independently lead the delivery of complex technical projects, • Experience working in cross-functional Agile teams, • Strong problem-solving skills and attention to detail, • Experience designing scalable, maintainable system architecture, • Familiarity with observability and experimentation tools such as Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable, • Bonus: Experience with LangGraph, LangSmith, or AI/ML, • Background in healthcare or regulated environments The target base salary range for this position is $159,100 - $196,480, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is growing our Analytics Engineering team. Analytics Engineering at Spring sits within the Business Intelligence organization and owns core reporting infrastructure used by all downstream data scientists and data analysts. In this role you will focus on building robust models, ensuring consistency across the models we build for the business, and creating documentation that enables downstream teams to access, understand, and use data effectively. You will also provide data analyses in support of larger strategic initiatives, particularly in the design and implementation stage, to ensure that new features are built in a way that supports accurate reporting, sustainability, and maintainability. Success will require you to collaborate closely with cross-functional teams to understand their data needs, and translate them into data models and reporting solutions that serve those needs. What you'll be doing • Develop and maintain core data models in dbt to support key business metrics and ensure data consistency., • Collaborate closely with engineers on the Identity pod and your manager to define critical business metrics and ensure proper data infrastructure and reporting solutions to serve them., • Ensure downstream teams can access and utilize data effectively by providing comprehensive documentation and support., • Collaborate with other analytics engineers to ensure we're providing consistent data across the entire organization., • Assist with data quality initiatives by building monitoring systems and creating processes that guarantee accurate, auditable data., • Regularly audit and review data models to maintain their relevance and accuracy, ensuring long-term data integrity across the organization. What success looks like in this role: • Downstream teams consistently rate their access to high-quality data as excellent, with clear documentation that allows them to find and use the data confidently and effectively., • The data models you build provide answers to critical business questions that are consistent across the organization, • The models you build are highly performant; they contribute to a positive experience in dbt and continue to drive down cloud data costs. What we expect from you • You are passionate about changing the face of mental health care and Spring Health's mission to remove all barriers to mental health resonates with you., • You have 3+ years of working experience working with data, with a focus on data pipeline tools., • You are proficient with SQL and have solid experience working with modern data transformation tools, such as dbt or similar, to create and manage scalable data models., • You have experience building and maintaining data pipelines in cloud-based environments such as Snowflake, Redshift, or BigQuery, ensuring data is easily accessible and reliable., • You have an interest in working with data scientists and machine learning engineers to support reporting on model performance and contribute to feature engineering work., • You enjoy digging into data discrepancies or issues to determine and fix root causes, ensuring high standards of data integrity across the organization., • You work with data quality best practices in mind, including designing systems that ensure accuracy, consistency, and auditability of key business metrics., • You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders, • You have hands-on experience with data visualization tools (e.g., Looker, Tableau, Hex) to build or support self-serve dashboards that empower less technical teams., • You are humble, highly motivated, and thrive in fast-paced environments, • You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact The target base salary range for this position is $120,000 - $140,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is seeking a Senior Actuarial Scientist to join our Customer Value team. Reporting to the Associate Director of Actuarial Analytics, you will own the development of ROI models that quantify cost savings and downstream impact for our employer and payer populations. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you'll do • Build and maintain actuarial ROI models to quantify cost savings, utilization changes, and downstream impact across employer and payer populations, • Present ROI findings directly to prospects and clients, distilling complex technical concepts into compelling, executive-ready storytelling, • Develop strong partnerships with revenue, product, finance, and data science teams to align on core assumptions, • Support emerging product evaluations by refining methodologies and validating financial assumptions, • Contribute actuarial expertise to product prototyping and development to help shape scalable financial frameworks, • Build custom savings and cost models using Excel and other spreadsheet applications, • Query databases using SQL to extract and analyze data to inform model assumptions, • Communicate the impact of custom configurations on price and margin to internal stakeholders, • Leverage AI tools to enhance the speed and quality of results delivered to our customers, • Collaborate cross-functionally to ensure actuarial rigor is applied to all external-facing financial metrics What success looks like in this role • Develop a deep understanding of how Spring Health delivers value to customers, specifically through health plan integration, • Clearly communicate analytical concepts and financial results to both technical and non-technical audiences, including customers and internal leadership, • Successfully partner with cross-functional teams to launch ROI measurement frameworks for new products, • Stay current on ROI methodologies and macroeconomic trends impacting medical insurance to ensure our models remain industry-leading What you'll bring • Associate or Fellow of the Society of Actuaries (ASA or FSA) designation, • 5+ years of experience in financial or actuarial analysis, • Hands-on experience working with medical claims data, including ICD-10 and CPT codes, • Advanced proficiency in Excel and experience writing SQL queries to retrieve data, • Ability to work independently and align priorities with cross-functional stakeholders, • A focus on progress over perfection, with the ability to remain poised in a fast-paced environment, • Experience working on small, agile teams or within a startup environment (preferred), • Experience in external-facing roles or client presentations (preferred), • Experience in vendor evaluation or benefits consulting (preferred), • Prior exposure to statistical inference methods or experience working with R (preferred) The target base salary range for this position is $159,000 - $196,480, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director, Strategic Operations, the Associate Director of Strategic Operations will focus on driving operational rigor, scalability, and gross margin expansion across the business. This leader will be embedded within the operations organization but partner closely with Finance, Product, Revenue, Clinical, and Customer teams to improve how we deliver care - ensuring we do so efficiently, sustainably, and at scale. This role is deeply execution-oriented. In addition to identifying high-impact efficiency opportunities, this person will serve as the programmatic owner of large, cross-functional initiatives - ensuring teams remain aligned, accountable, and on track to deliver measurable outcomes. Unlike traditional business strategy roles that focus on market expansion or new growth vectors, this role is centered on optimizing the core: improving unit economics, strengthening operational performance, and building durable systems that unlock long-term profitability. This is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. Additionally, occasional travel may be required for company or team events. What You'll Do • Strategy: Lead strategic operational efficiency initiatives by diagnosing workflow, system, and cross-functional inefficiencies and designing scalable solutions., • AI Leverage: Identify and evaluate opportunities to leverage AI and automation to improve operational efficiency, reduce cost-to-serve, and enhance scalability., • Financial Ownership: Translate margin targets into actionable operational initiatives with clear owners, timelines, and measurable KPIs., • Program Leadership: Own complex, cross-functional programs across Operations and adjacent teams (Product, Revenue, Finance, Clinical)., • Governance: Establish governance structures, milestones, and success metrics to ensure initiatives are delivered on time and at impact., • Business Case Development: Build business cases for automation, tooling improvements, vendor optimization, and process redesign., • KPI Rigor: Connect financial targets to day-to-day operations through performance dashboards, KPI rigor, and accountability cadences. What Success Looks Like in This Role • Cross-functional programs executed with strong stakeholder alignment and minimal slippage., • Margin improvement initiatives delivered on time and at target impact., • Clear operational dashboards that give leadership visibility into KPI performance., • Reduced friction across teams due to improved dependency management and governance., • A culture of accountability and execution rigor within the Operations organization. What You'll Bring • 4-6 years of experience in consulting, investment banking, corporate strategy, or strategic operations; top-tier consulting experience strongly preferred., • 1+ years of operating experience at a high-growth or scale-stage company., • Demonstrated experience leading complex, cross-functional programs with multiple stakeholders., • Proven track record driving operational or cost-efficiency initiatives tied to financial outcomes., • Understanding of how AI tools can be applied to manual processes, with the ability to evaluate ROI, risks, and change management considerations., • Strong financial fluency - comfort working with margin models, cost structures, and performance metrics., • BA or BS in any field required; MBA strongly preferred. The target base salary range for this position is $160,000 - $184,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Program Manager, Workplace Teams leads program management for a dedicated customer onsite program, driving cross-functional collaboration, stakeholder alignment, and progress against customer commitments. This role requires strong operational judgment, comfort with ambiguity, and the ability to create structure and momentum across multiple teams. This is a full-time, remote role reporting to the Senior Manager, Clinical Operations & Strategy. Travel is required and is expected to be up to 20-30%. What you'll do: • Lead program management for a dedicated onsite program, including planning, timelines, stakeholder alignment, and follow-through, • Serve as the primary operational lead, ensuring progress against commitments, milestones, and service expectations, • Drive clarity on priorities, owners, decision points, and next steps across workstreams, • Maintain visibility into program progress, risks, and dependencies, and escalate issues as needed, • Collaborate across Customer Success, Clinical Operations, Analytics, Marketing, Product, and other partners to support strong program management, • Align stakeholders on timelines, dependencies, handoffs, and readiness needs, • Review and integrate cross-functional inputs to ensure plans and materials reflect customer context and priorities, • Serve as a trusted operational partner to customer contacts and support customer readiness, change management, and adoption, • Partner on customer-facing reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments, • Build and improve program management processes, tools, and operating rhythms to strengthen visibility, accountability, and execution What success looks like in this role: • Onsite program priorities are managed with clear plans, ownership, and follow-through, • Cross-functional partners are aligned on roles, timelines, dependencies, and next steps, • Risks and issues are surfaced early and addressed with clear mitigation plans, • Internal and customer stakeholders experience the onsite program as organized, responsive, and well managed, • Program management processes improve visibility, accountability, and consistency without creating unnecessary overhead What you'll bring: • 4+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles, • Strong experience leading complex, multi-stakeholder work in ambiguous environments, • Proven ability to drive outcomes through influence rather than direct authority, • Strong operational judgment and ability to balance customer needs, internal constraints, and competing priorities, • Excellent communication, organization, and stakeholder management skills, • Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps, • Track record of identifying risks early and driving practical solutions, • Experience improving processes or operating models to support stronger execution The target base salary range for this position is $97,000 - $113,500, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Operations Analytics & Workforce Optimization, the Senior Business Analyst, Workforce Optimization will ensure the right people and capacity are in place for our frontline teams to meet member and provider needs efficiently. This role is part of the Workforce Optimization team—within the broader Operations Intelligence function—and plays a critical role in driving efficient service delivery and strategic workforce planning. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: • Own forecasting of inbound volume to the Care Support, Clinical Operations, and Provider Operations departments, broken down by channel and request category., • Develop and manage dynamic workforce management models to balance member and provider satisfaction, while enabling scenario analysis., • Translate complex analytics into actionable insights to drive operational efficiency and resourcing decisions., • Serve as a strategic partner to Operations leadership, providing guidance on resourcing decisions and capacity planning., • Act as the primary liaison for Operations workforce optimization in cross-functional initiatives, collaborating with teams such as Product, Marketing, and Customer Success., • Own the tooling stack for workforce management, ensuring our vendor spend is optimized. What success looks like: • Volume forecast accuracy: High forecast accuracy for inbound volume, • Workforce management plan adherence: Strong alignment and adherence to workforce management plans across the frontline teams, • Response SLAs: Improved SLA performance metrics (e.g., time to first reply, time to resolution) attributed to your planning models, • Internal partner satisfaction: Frontline Operations leadership views you as a trusted strategic partner, not just an analytics provider What you'll bring: • Bachelor's degree in Business, Economics, Engineering, or a similar analytical field; Master's degree preferred, • Minimum of 3–5 years of experience in operations strategy, analytics, or a related role (e.g., management consulting, tech), • Experience with workforce management or capacity planning is a plus, • Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex); experience with workforce management tools is preferred, • Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis, • Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions., • A builder's mindset — comfortable establishing frameworks, processes, and standards in a scaling environment. The target base salary range for this position is $125,000 - 142,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is actively seeking a Director of AI Enablement & Advancement to join our People Team. Reporting directly to the Senior Director of Employee Experience, this person will own the strategy and execution of advancing AI fluency, rebuilding manual workflows across the organization, and support AI transformation efforts across the company. This is a full-time position that is fully remote-friendly, with occasional travel required for company-wide on-sites and team meetings. What you'll own: Company-wide AI Enablement: • Design and own a company-wide AI fluency progression framework that defines clear, role-anchored benchmarks for advanced AI usage across all business levels., • Build and deliver advanced learning experiences and workshops focused on agentic AI, automation design, and multi-step workflows., • Partner with functional leaders across the organization to identify role-specific AI use cases and implement targeted enablement programs to close operational skill gaps., • Establish and maintain scalable public knowledge infrastructure within internal communication platforms to make AI prompts, workflows, and use cases searchable and reusable., • Develop frameworks, toolkits, and standard operating procedures that empower internal teams to independently evaluate and rearchitect their own workflows. AI Operations and People Advancement: • Be a technical thought partner to our People Leadership Team, supporting core People Team workflows across Talent Acquisition, People Business Partners, Learning & Development, Total Rewards, and People Operations to eliminate manual effort and reduce operational latency., • Build systematic AI capabilities within critical functions across the org, establishing durable process standards and playbooks that embed AI into daily operations by default., • Transform traditional performance and development programs into continuous, AI-assisted systems that actively drive a day-to-day coaching culture. What you'll support: • Audit high-volume, high-friction manual workflows across various business functions and lead end-to-end process redesign initiatives to make them fundamentally AI-native., • Partner with executive leaders and People Business Partners to guide organizational design initiatives, evaluating and adjusting team structures to maximize the impact of AI-native workflows. What success looks like: • Redesign and deploy the company-wide performance and development framework within nine months, driving a measurable increase in continuous coaching touchpoints and match rate between managers and their direct reports., • Establish and launch the company-wide AI fluency progression framework across all core departments within the first six months of hire., • Audit and successfully redesign at least three high-volume manual corporate workflows into AI-native processes within the first year, demonstrating measurable reductions in processing time or operational friction., • Support change efforts to create a more public infrastructure for knowledge and context sharing (in Slack, etc.) What you'll bring: • 8–12+ years of experience in enterprise change management, workforce transformation, organizational development, or digital enablement. Consulting, product, engineering or business operations experience strongly preferred., • Proven track record of building scalability programs that advance employee technical depth from basic tool usage to advanced AI workflows, agents, and automations., • Hands-on experience leading end-to-end process discovery, redesign, and change management for high-volume manual workflows., • Familiarity with core People Team functions including talent acquisition, learning and development, and total rewards preferred., • Strong functional understanding of generative AI, large language models, agentic workflows, and basic AI governance principles., • Exceptional written and verbal communication skills, with a demonstrated ability to translate complex technical concepts clearly for non-technical audiences and executive leadership., • Proven ability to influence and align cross-functional stakeholders effectively without direct formal authority., • Demonstrated systems-thinking mindset with high comfort navigating ambiguous organizational environments., • High emotional intelligence and experience guiding teams through technological change or workforce anxiety., • Experience operating successfully as a senior individual contributor driving enterprise-wide strategic programs. Nice to have: • Prior experience working within a fast-growth technology, healthcare, or employee benefits company., • Experience designing scaled organizational knowledge management systems on modern internal collaboration platforms. The target base salary range for this position is $180,000-225,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for an Enterprise Sales Director, Strategic Accounts to join our team and help maximize a massive market opportunity. There is so much potential to provide mental health benefits to employees at top companies and we're looking for someone passionate to help us capture it. This is a full time remote position on our team and occasional travel may be required. What you will be doing: • Full sales cycle role selling into HR/Benefits leaders at larger size companies from 10K to 30K employees and organizations in the assigned territory., • Work closely with BDRs and members of our Strategic Alliances team to close opportunities that they generate, as well as self source your own within your territory by working with brokers and consultants, • Own and iterate full cycle sales pitches using a consultative sales approach, including but not limited to running discovery calls, Spring Health overview presentations, demonstrations of the technology platform, pricing and proposal analysis and reviews, negotiation to close, and more., • Prioritize strategically valuable accounts in the assigned territory, and opportunities in line with our national sales approach and strategy, • Build business cases for VPs/C-levels at mid-size organizations, • Work cross-functionally to provide key market feedback on client and consultant needs and product roadmap, • Develop mutually beneficial partnerships with health insurance brokers and health benefits consultants and grow the relationships over time, • Travel as needed to close the sale and/or support Spring Health in industry events (~30%), • Meet and exceed sales targets by identifying new opportunities in the territory., • Understand client's business needs, pain, challenges and goals to provide solutions that align with their strategic initiatives., • Contract negotiations, procurement, and implementation facilitation What success looks like in this role: • Meeting or exceeding defined sales quota What we expect from you: • Strong track record of quota attainment in an Enterprise sales role for 8+ years, • Strongly prefer benefits/healthcare sales experience, but not required, • A deep passion to transform the U.S. healthcare system, especially mental health, • Outstanding communication skills and a thoughtful and collaborative approach to sales, • Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment with a high tolerance for ambiguity, • Strong background and track record of success as an individual contributor, with experience closing 6-figure deals and crushing quota, • Humility, resourcefulness, directness, ambition, extreme comfortability with change, • Emotional intelligence and an empathetic nature, • The ability to travel up to 30% of the year for sales pitches and representing Spring Health at industry events The target base salary for this position is $175,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the VP of Financial Planning & Analysis and Chief of Staff to the CFO, the Senior Finance Engineer will play a critical role in designing and scaling the technical infrastructure that powers our finance organization. This is a highly strategic, hands-on role bridging software engineering and financial strategy. You will architect resilient, AI-powered systems to modernize finance operations, improve forecasting accuracy, accelerate close cycles, and reduce manual work through scalable systems and intelligent automation. This is a full-time hybrid role based out of our NYC office, with the expectation of 3 days in office. What You'll be Doing: AI & Automation Engineering • Own the design, testing, and iteration of automation systems across forecasting, reporting, reconciliations, revenue recognition, accruals, and scenario modeling, • Automate month-end close workflows to reduce cycle time while strengthening controls and audit readiness, • Discover new ways to access, connect, and "weaponize" new data sets – both internal and external – to develop intelligent dashboards and reporting systems providing real-time visibility into financial performance., • Accelerate finance team efficiency through AI & automation to expedite repeatable workstreams – journal entries, spreadsheet dependency, reporting tasks – and maximize the team's time on highest value activities Cross-Functional Leadership • Collaborate with FP&A, Accounting, Strategic Finance, Data, and IT to translate finance priorities into scalable technical solutions, • Serve as a subject matter expert in Finance engineering best practices, educating Finance teams on automation and data-driven execution., • Ensure solutions align with internal controls, compliance requirements, and long-term IPO readiness. Optimize the Finance Tech Stack • Oversee continuous feature enablement, adoption, and optimization across the tech stack (e.g. NetSuite, Pigment, Airbase), • Proactively monitor the AI tech landscape to evaluate new vendors and identify opportunities to maximize the efficiency, • Strengthen data governance, system reliability, and financial data accuracy. What Success Looks Like in This Role: • Reduce Month End Close Time by at least 30 percent, • Finance Productivity: Reduce manual finance workload by 30 to 40 percent through automation., • Improve Forecast Accuracy: Across revenue and operating expenses by at least 20 percent, • Deliver Scalable Systems: That support audit readiness and long-term public company requirements What you'll bring: • 4+ years of demonstrable experience designing and deploying automation, AI, and/or ML systems in a Finance context, • 4+ years of experience in FP&A, Strategic Finance, Accounting or Finance Transformation, • Strong understanding of GAAP, financial modeling, internal controls, and reporting processes, • Experience integrating ERP systems, planning tools, data warehouses, and automation platforms, • Familiarity with modern AI/agent frameworks (e.g., Claud, ChatGPT, Gemini)., • Proven track record of leading cross-functional initiatives, driving adoption of new systems and workflows, and using metrics/outcomes to optimize., • Strong project management skills, able to translate strategic Finance objectives into technical execution., • A software engineering mindset: rigorous about testing, observability, data hygiene, and iteration cycles., • Comfortable in a fast-paced, high-growth environment with multiple competing priorities. The target base salary range for this position is $159,100 - $179,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. This role sits at the intersection of strategy and execution — translating company priorities into structured, accountable programs that deliver breakthrough outcomes for members and the business. You'll partner across Product, Engineering, Data, Revenue, and Finance to diagnose what's working, challenge what isn't, and move decisively on opportunities that drive meaningful, measurable growth. This role requires a rigorous, data-driven operator who thrives in ambiguity, excels at bringing clarity and accountability to complex cross-functional work, and combines analytical depth with stakeholder influence to deliver results on high-stakes programs. Your initial focus will be a portfolio of member growth initiatives — identifying the right bets, pressure-testing assumptions, and executing with precision to move the needle on engagement and business outcomes. This role will report into Vice President, Member Experience for Product and Growth Marketing. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you will do: • Leverage data-driven insights to diagnose underperforming growth levers, drive those initiatives with product, customer/member marketing and customer success teams, identify high-impact opportunities, and align cross-functional teams around the most critical priorities., • Lead end-to-end program planning, execution, and delivery across product, marketing, engineering, and cross-functional teams — translating strategy into structured plans with clear milestones, owners, and outcomes., • Define and rigorously track success metrics tied to member growth and program impact, using insights to continuously sharpen priorities and drive better outcomes., • Translate complex program data into clear, executive-ready narratives — surfacing progress, risks, and tradeoffs to enable fast, high-confidence decision-making., • Act as connective tissue across departments — aligning stakeholders, resolving dependencies, and mobilizing teams quickly on the highest-priority opportunities., • Identify and integrate AI-leveraged workflows and scalable tools to increase program efficiency, reduce manual overhead, and accelerate speed-to-impact., • Identify, pilot, and scale AI-leveraged workflows and automation tools across programs — reducing manual overhead, improving reporting fidelity, and accelerating speed-to-impact across the team., • Foster a culture of continuous improvement through retrospectives, process iteration, and feedback loops that make every program more effective than the last. What success looks like: You don't just deliver programs on time — you drive outcomes that outperform original projections and redefine what growth looks like for the business. You've moved high-stakes initiatives from ambiguity to sustainable operations ahead of schedule, with clear data showing impact on member engagement and business results. Senior stakeholders rely on you as the source of clarity and accountability in the room — confident that risks are surfaced early, decisions are grounded in evidence, and execution follows through without friction. Continuous improvement practices you've introduced have materially raised the bar on how programs run, and your work is directly traceable to company growth goals. What we expect from you: • 10+ years of program management, product operations, or project management experience within a high-performing tech org, preferably embedded in product, engineering, or marketing., • Critical Thinking and Analytical Rigor: Ability to deconstruct complex, ambiguous growth problems into actionable priorities and drive evidence-based decisions across competing stakeholders., • AI Competency: Familiarity with AI and automation tools and a demonstrated ability to leverage them to increase your own output and unlock program efficiency at scale., • Communication and Mobilizing Teams: Exceptional ability to create clarity, earn trust, and align diverse stakeholders — including at the executive level — to move fast on shared goals., • Grit and Accountability: A track record of owning outcomes, not just outputs — maintaining focus and momentum even as priorities shift and blockers emerge., • Organizational Rigor: Proven ability to manage a high volume of complex, interdependent work with tight timelines and a consistent bias toward on-time, high-quality delivery. The target base salary range for this position is $180,00 - $227,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As Senior Pricing Strategist you will play a critical role in shaping Spring Health's monetization strategy. You will shape how Spring Health translates product value into scalable, market-aligned pricing and packaging constructs. You will partner closely with Product, Revenue, Finance, Actuarial, and PMM to set and execute pricing and packaging strategies that drive improved commercial outcomes, achieve business goals, and deliver real customer value. Reporting to the Director of Pricing & Packaging, this high-impact individual contributor role focuses on forward-looking pricing strategy. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you'll do: • Develop and refine pricing and packaging frameworks for new and existing products, ensuring alignment with customer value, product roadmap evolution, and long-term margin objectives., • Conduct rigorous financial modeling and scenario analysis to inform pricing decisions across segments, products, and go-to-market motions., • Own competitive pricing and packaging intelligence, synthesizing market insights into clear strategic recommendations that strengthen differentiation and price positioning., • Establish and maintain ongoing pricing reporting and structured market research processes to inform monetization decisions., • Collaborate cross-functionally with Product, Product Marketing, Revenue, and Finance and to inform go-to-market planning and value narratives., • Create and enable clear internal guidance and external-facing pricing artifacts that reinforce value and differentiation and support positive commercial outcomes. What success looks like: • Monetization impact: Pricing and packaging strategies drive measurable improvements in win rates, average deal size, and margin performance., • Strategic rigor: Pricing recommendations are grounded in strong financial logic, competitive insight, and clear executive-ready narratives., • Competitive clarity: Regular benchmarking informs product positioning and pricing roadmap decisions., • Scalable frameworks: Pricing structures are durable, executable in-market, and aligned with long-term product and business strategy. What you'll bring: 4+ years of dedicated experience in pricing strategy and monetization, with management consulting experience strongly preferred.Strong pricing analytics foundation with advanced Excel/Sheets modeling capabilities and comfort working with financial and operational data.Experience collecting competitive benchmarking and conducting market research to inform pricing and packaging strategy. Strong communication skills, with the ability to distill complex findings into straightforward value driven narratives for Product, Finance, and Sales stakeholders. Comfort operating independently and cross-functionally to identify and solve key business problems. The target base salary range for this position is $150,000 - $202,400, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network. What you'll do: • Provide mental health counseling sessions, including clinical risk assessments, • Respond to critical incidents and clinical crises as appropriate, • Complete required internal training, assignments and attend Spring Health Clinical Team meetings, • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards, • Become familiar with, and utilize, data-driven decision making and measurement-based care, • Review monthly projections, client metrics, and clinical outcomes to monitor quality client care What you are: • You are physically based in and have an unrestricted license to practice psychotherapy with the PA, VA, OH, IL, AZ, CT, MA, CO, and/or WI. (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision., • You have the ability to work a full 40 hour work week., • You're comfortable with technology and are telehealth competent., • You are able and eager to maintain an average caseload of 30 sessions per week., • You have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT., • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks., • You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges., • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators. Nice to haves: • 3+ years of post-licensed experience., • Willingness to be cross-licensed in other states; sponsored by Spring Health., • Open to treating populations beyond adults such as children, adolescents, couples, or families., • Openness to working nights and weekends. Salary information The target salary for this role ranges from is $66,000-$70,000 and serves as the baseline for total compensation. In addition to the base salary, you have the opportunity to earn variable bonuses based on performance. This means while the salary provides the solid foundation, your potential earnings are based on personalized targets. Total rewards package including benefits and opportunity for incentives and bonuses for performance beyond goals. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Why you'll like working at Spring Health: • You get to learn and grow at an extremely accelerated pace, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You get to be part of a winning team that opens doors in the future, • You will receive continuous feedback to push you to become the most thriving team member and performer you can be, • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows Working as a full-time provider at Spring Health qualifies you for a robust benefits package valued at $30-$40K: Focus on total health including: • Generous medical, dental, vision coverage available day 1 + access to One Medical, • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Start with 20 days of accrued paid time off in your first year, with the opportunity to earn up to 25 days off as you continue with us (one additional day added each year). You'll also enjoy 12 paid holidays throughout the year., • Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+) Supporting you and your family: • 4-4.5 months of fully paid parental leaveSponsored access to Bright Horizons® child care, back-up care, and elder care. Supporting you financially through: • Employer sponsored 401(k) match of up to 2% after 90 days of employment Helping you be an efficient and effective mental health provider: • Malpractice liability insurance policy, • Covering all employment taxes, which would otherwise be paid by contract (1099) providers, • Licensure renewal reimbursement—up to 5 state licenses, • Opportunity for cross-licensure sponsorship and support, if eligible, • A caseload of motivated clients from diverse industries and backgrounds, • Free accredited CEUs, available live and on-demand Creating a culture you can thrive in: • Hybrid workforce, with option for this role to be fully remote, • Up to $1,000 Professional Development Reimbursement per calendar year (pending approval), • $200 per year donation matching to support your favorite causes Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Senior Product Manager to lead our acquisition and activation strategy, with a particular focus on care continuity for higher-acuity members. Reporting to the Senior Director of Product, Member Growth, you will operate at the intersection of growth strategy, clinical care models, and product execution, shaping how Spring Health scales program impact through data-driven iteration, experimentation, and system-level thinking. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll be doing: • Contribute to our mission to eliminate every barrier to mental healthcare for our members., • Define and own growth KPIs for acquisition and activation, ensuring metrics reflect both business outcomes and clinical intent., • Identify, prioritize, and test growth levers across the member journey, with a focus on acquisition and activation for higher-acuity members., • Build and maintain a continuous experimentation roadmap, partnering with data, design, engineering, data science, marketing, and clinical teams to rapidly design ethical, clinically sound tests that drive measurable impact., • Organize cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement., • Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization., • Conduct market analysis to identify and apply new techniques to reach and engage members across a wide range of populations., • Autonomously leverage data to inform product decisions, measure effectiveness, and iterate., • Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders., • Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive. What success looks like in this role: • Meet or exceed targets for utilization and revenue for Specialty Care., • A clear, data-informed growth roadmap that aligns clinical priorities with measurable engagement and retention improvements., • Foster a team culture of high-velocity experimentation and continuous improvement., • Cross-functional teams are aligned on what growth means and how it's measured., • Your work meaningfully contributes to both member outcomes and business impact without compromising care quality. What you'll bring: • 5+ years of consumer-facing product management experience, with a track record of driving user growth., • Strong analytical skills and experience with data-driven decision making., • Expert-level experimentation skills, including hypothesis generation, A/B testing, results analysis, and iterative development., • Experience working with cross-channel customer marketing platforms and A/B testing tools., • Exceptional communication, organizational, and collaboration skills., • Passion for mental health and a commitment to improving access to care., • Ability to thrive in a fast-paced environment. Preferred qualifications: • Healthcare / health tech or benefits tech experience, • Hypergrowth start-up experience, • Fluency with Looker, Mixpanel, Iterable, and/or Eppo The target base salary range for this position is $150,000 - $202,400, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Italian. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday To Friday, 9am to 5pm EST What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What we expect from you: • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and Italian communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence, • KPIs will include: metrics on connection to care, productivity, and member satisfaction The target base range for this position is $33.33- $42.31 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. You And Your family: • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses Supporting you financially through: • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Employer sponsored 401(k) match of up to 2% after 90 days of employment Creating a culture you can thrive in: • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year., • $200 per year donation matching to support your favorite causes Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows And… • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient, • You get to be part of a winning team that opens doors in the future Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We're seeking a dynamic and driven Senior Account Manager, Upsell and Expansion to join our Customer Success team, focused on expanding Spring Health's footprint within our largest enterprise customers. This role is responsible for identifying and driving new revenue opportunities by uncovering additional product and service needs among our current customer base. As a crucial part of the team, the Senior Account Manager will collaborate closely with the Customer Success team to cultivate strong relationships, understand each customer's unique needs, and align them with Spring Health's solutions. Key Responsibilities: • Account Expansion: Identify and pursue new opportunities within existing enterprise accounts to expand the adoption of Spring Health's offerings. Build business cases to demonstrate the need and value to expand their current mental health offering., • Relationship Building: Partner with the Customer Success team to develop meaningful relationships with key stakeholders, including HR leaders at the VP level and above as well as CFOs, within our largest customers., • Consultative Selling: Understand customer goals, pain points, evolving business needs buying cycles, and areas of opportunity to deliver targeted recommendations, positioning Spring Health as an essential partner in enhancing their mental health offerings., • Ownership of Sales Cycle: Own and iterate full cycle sales pitches to existing customers using a consultative sales approach, including but not limited to running discovery calls, Spring Health overview presentations of specific features/enhancements, demonstrations of the technology platform, pricing and proposal analysis and reviews when necessary and negotiation to close., • Quota Achievement: Meet and exceed a set revenue target by closing sales from assigned enterprise customers, contributing directly to the company's growth., • Cross-Functional Collaboration: Work with Customer Success, Sales, Strategic Alliances, Product, Operations and Marketing teams to ensure customer needs are met and value is continuously delivered. Provide customer feedback to influence product roadmap., • Market Intelligence: Stay current on mental health industry trends, competitive offerings, and the evolving needs of HR and finance decision-makers. What success looks like: • Achieving an upsell quota by establishing strong customer relationships with our enterprise partners and leveraging internal relationships to understand the needs of our customers. What we expect from you: • Proven experience in an account management or sales role, ideally with a focus on customer expansion and growth within enterprise accounts., • Demonstrated success in consultative selling, particularly with large, complex customers., • Strong understanding of HR and CFO dynamics, with the ability to effectively engage and influence these decision-makers., • Passion for advancing mental health care and improving employee well-being., • Outstanding communication and presentation skills as well as a thoughtful and collaborative approach to sales to existing customers, • Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment with a high tolerance for ambiguity, • Strong background and track record of success as an individual contributor, with experience closing 6-figure deals and exceeding a quota., • Humility, resourcefulness, directness, ambition, extreme comfortability with change., • Emotional intelligence and an empathetic nature., • The ability to travel up to 30% of the year to meet with existing customers, build relationships and close expansion deals. The target base salary range for this position is $132,000 - $165,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. This is a hybrid role requiring on-site presence at our Mint House 70 Pine by Kasa property in New York, NY a few days per week. Purpose of the Portfolio Revenue Manager position In this remote Portfolio Revenue Manager role, your primary responsibility will be to maximize revenue and profitability across our diverse portfolios consisting of Hotels and Multifamily Buildings. You will have significant autonomy to drive performance by creating new revenue initiatives, developing cutting-edge pricing programs, and implementing targeted yield management strategies. This role lies within Kasa's Revenue Management team, which reports to the Head of Revenue and has significant interaction with the distribution, marketing, sales, financial strategy, and real estate teams. It involves regular interaction with Kasa's property partners and owners of the properties. Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes Profitability Driver: Drives revenue within hospitality organizations or airlines by maximizing revenue and optimizing pricing strategies Market Expert: Analyzes market trends, competitor pricing, and demand patterns to determine the optimal yield strategy Innately Analytical: Demonstrates analytical skills with the ability to collect, organize, and analyze large volumes of data for data-driven decision-making. Utilizes revenue management systems, property management systems, and other technology tools to gather relevant data to make informed, analytical decisions Prolific Communicator: Prioritizes open communication, alignment, collaboration, and financial acumen to establish yourself as a valuable asset to internal and external stakeholders to drive the success of properties Owner Mentality: Evaluates revenue strategies and decisions not only from a revenue management perspective but also with a holistic understanding of the property's overall business objectives Strategy Implementer: Track record of success in formulating and implementing strategies that maximize revenue, optimize profitability, and exceed revenue goals of properties Culture Cultivator: Possesses a genuine passion for being a part of a world-class team that not only succeeds individually, but positively influences team members to engage, grow, and exceed expectations for Kasa. Expected Results Understand the Market and Design Yield Strategies Understand market and demand drivers well enough to forecast competitive set's Year-Over-Year RevPAR Change for the next 90-120 days. Proactively design yield strategies that consistently result in positive monthly RevPAR Index Change. Communicate and Pivot Set goals and pivot strategies weekly in a manner that allows the majority of your portfolio to achieve positive RevPAR Index Change and financial forecasts. Create and distribute weekly strategy notes detailing portfolio weekly pickup, the impact of current strategies, suggestions for new strategies, and risk/upside within the financial forecast. Forecasts and The Bottom Line Conduct forecast processes in a manner that consistently results in financial forecasts being within +/- 3% of actuals. Drive Length-Of-Stay, Market Segment, and Source mix in a manner that helps drive Net Revenue and Operating Profit up Year-Over-Year. Curious about the Kasa experience? Save 15% when you book on kasa.comBenefits • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay range for this role is between $105,000 and $140,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Senior Product Designer to join our team. Reporting to the Director of Product Design, Member Growth, you will focus on elevating the quality, craft, and clarity of our core member experiences while ensuring they drive meaningful business outcomes. You will work closely with PMs, Engineering, and Data Science to design and ship thoughtful, high-quality product experiences that help members access and engage with the right care. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you'll be doing: • Design elegant, intuitive, and high-quality product experiences across our core member platform., • Bring a strong visual point of view to improve the overall look, feel, and usability of our products., • Work with your pod to identify and understand user problems and translate them into clear, compelling solutions., • Rapidly deliver polished, production-ready designs that balance craft with speed., • Partner with cross-functional teammates to validate what to build and ensure solutions drive measurable impact., • Continuously refine and elevate the design quality of shipped experiences through iteration and attention to detail., • Contribute to and evolve our design system to ensure consistency, scalability, and a high bar for quality., • Clearly communicate design decisions and rationale through high-quality artifacts and presentations., • Combine empathy, curiosity, and strong design instincts to create experiences that feel simple, thoughtful, and human. What success looks like in this role: • Impact on business metrics: Drive improvements in conversion, engagement, and retention across key member journeys., • Impact on design metrics: Maintain or increase the Member Experience's high system usability scale (SUS)., • Elevated product quality: Noticeable improvements in visual design, usability, and overall product polish., • Speed with craft: Consistently deliver high-quality work quickly, balancing iteration with a strong attention to detail. What we expect from you: • At least 5 years of experience designing digital products, with a strong track record of shipping high-quality user experiences., • A portfolio that demonstrates exceptional visual design skills, attention to detail, and a refined design sensibility., • Proven ability to improve the quality and coherence of product experiences through strong craft and execution., • Experience working cross-functionally with Product Management and Engineering to bring ideas to life quickly and effectively., • Strong communication skills and the ability to clearly articulate design decisions., • Ability to move fast without sacrificing quality—comfortable operating in an iterative, product-driven environment., • High bar for visual design, interaction design, and overall user experience., • Comfort using data and feedback to inform decisions, while maintaining strong design judgment., • Experience working with and contributing to design systems., • Expertise with Figma and prototyping., • Love for design: you care deeply about craft, details, and creating experiences that feel simple, beautiful, and well-considered. You're not satisfied with the status quo and are always looking for ways to improve., • Above all, you are empathetic, generous, and curious. You understand that our product can have a significant impact on real lives and you put users first in every decision you make. Embody all of Spring Health's values. The target base salary range for this position is $150,000 - $202,400, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Product, Customer Value, you will be instrumental in defining and executing the vision for a scalable, secure, and extensible AI/ML foundation. You will build the core machine learning infrastructure and developer platform that powers intelligent features across the company, and enables product teams to rapidly develop, evaluate, deploy, and monitor AI solutions with confidence. Please note that this is a hybrid role based in New York City or San Francisco with an expectation to be in office 2-3 days a week. What you'll do: • Shape and drive the AI/ML platform strategy and roadmap. Advance the long-term vision for our core ML infrastructure and AI developer platform, ensuring it enables rapid experimentation, safe deployment, and scalable production use across all product teams., • Lead continuous discovery with feature teams. Run an ongoing discovery motion with product, clinical, and engineering teams to deeply understand emerging AI use cases, pain points, and workflow gaps; translate those insights into a clear, prioritized roadmap that balances immediate enablement needs with long-term platform scalability and technical strategy., • Align platform investments to business impact. Prioritize infrastructure initiatives based on customer value, scalability, and ROI, ensuring the platform supports enterprise-grade performance, security, and cost efficiency., • Define platform solutions in close partnership with Engineering leadership. Collaborate with engineering managers to translate ambiguous AI/ML needs into well-scoped, technically sound platform capabilities, with clear problem statements, success metrics, definition of done, and thoughtful rollout and enablement plans that drive strong adoption among internal developers. What success looks like: • Establish clear service standards for the AI/ML platform and consistently improve performance, stability, and scalability., • Build feedback loops with internal teams and measurably improve satisfaction by reducing friction and increasing self-serve capabilities., • Expand access to high-value data and platform capabilities while reducing the infrastructure burden on feature teams, enabling them to ship impactful AI features more quickly. What you'll bring: • 4+ years of Product Management experience, including ownership of highly technical platforms, infrastructure, or developer-facing products., • Demonstrated experience partnering deeply with Engineering to ship scalable, reliable systems in production environments., • Strong understanding of AI/ML systems and workflows (e.g., model lifecycle, evaluation, deployment, observability), with the ability to translate complex technical concepts into clear product direction., • Track record of driving roadmap clarity in ambiguous, fast-moving spaces and delivering measurable outcomes., • Experience running continuous discovery with internal users and translating feedback into high-impact platform improvements., • Ability to define clear success metrics, service standards, and rollout strategies that drive adoption., • Excellent cross-functional communication skills, with the ability to influence senior technical stakeholders without formal authority., • Prior machine learning engineering experience is preferred but not required The target base salary range for this position is $150,000 - $202,400, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. TheEAP Management Consultation is a unique and exciting opportunity within Spring Health high quality consultations regarding workplace concerns to account human resource representatives, management, and employees. This role will report to the Spring Health Clinical Manager. What you'll be doing: ● Provide management consultation that enhances employee wellbeing and workplace effectiveness from the hours of 12-8 pm ET, but you may sit out of any time zone. ● Coordinate critical incident response requests ● Deliver virtual critical incident response requests ● Complete management referral intakes according to established guidelines; assure appropriate placement of management referred employees; provide guidance regarding EAP protocols to counselors working with employees. ● Complete daily shifts on an incoming queue and meet speed to answer service level agreement requirements. ● Provide follow-up to monitor employee compliance and feedback to supervisors, HR/Managers. ● Confirm that necessary paperwork is in place to both providers, HR/Managers including signed releases in order to coordinate follow-up with treatment providers, and other necessary HR/Managers. ● Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees and continuation of treatment). ● Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up. ● Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership. ● Act as a subject matter expert on the key customer including the customer's benefits ecosystem and programs to provide appropriate referrals to members and to support the navigation team supporting the customer. ● Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements. What we expect from you: ● LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required) ● SAP qualified preferred ● CEAP certification preferred ● Supervisory experience and/or experience working with management and human resource professionals preferred ● Crisis management and SUD experience ● Familiarity with basic terminology and concepts used in employee assistance/human services programs ● EAP experience ● Experience delivering and coordinating critical incident response required ● Experience working with diverse populations (bilingual preferred) ● Knowledge of healthcare settings and community resources ● Tech and computer savvy: very comfortable adopting new technologies and platforms. and efficient in tech-related tasks ● Excellent written and verbal communication skills ● Able to go above and beyond and to multi-task and context switch The target hourly range for this position is $38.46-$48.72 per hour, and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring for a Strategic Alliances Director to join our team, reporting to the Regional Director, Strategic Alliances. In this role, you will take ownership of a defined portfolio of consulting and brokerage firms building and strengthening senior-level relationships. Your mission is to ensure Spring Health is known, trusted, and actively championed at the firm level as the preferred mental health solution. Operating nationally and globally, you will shape consultant perspective, influence enterprise strategy, and drive consistent advocacy across regions, practices, and specialty groups. By deepening executive alignment and firm-wide engagement, you will create early demand, generate a net-new pipeline, and strengthen our competitive position before opportunities formally enter the market. Through these partnerships, you will play a critical role in expanding Spring Health's inclusion, accelerating growth, and reinforcing our position as the mental health partner of choice across the consulting channel. This is a full time, remote position on our team. Occasional travel may be required for company, team or customer meetings/events. What you'll do: • Build Consultant Relationships at the National & Global Level: Establish Spring Health as the go-to mental health solution by building strong, trust-based relationships with benefits consultants., • Drive Advocacy: Encourage national and global relationships with senior leaders across specialty practices to champion Spring Health, supporting our pipeline and bookings goals., • Support Sales in Territory: Partner with sales, channel partnerships, and other teams to drive pipeline and bookings, engaging consultants and coordinating resources to meet territory goals., • Support Sales Initiatives: Work with Product Marketing to create targeted sales tools and educational materials for consultants., • Represent at National Events: Attend conferences and consultant events to build brand presence and expand influence., • Coordinate Across Teams: Act as a liaison with sales, product, and customer success, bringing consultant insights to inform strategy., • Leverage Market Insights: Provide competitive intel and market insights to help align strategies with consultant needs., • Meet Sales Goals: Collaborate with internal and external partners to hit annual revenue targets. What success looks like in this role: • Grow Pipeline through Firm-Level Engagement: Add new opportunities from diverse sources, including self-sourced and partnership-driven leads., • Meet Revenue Goals: Achieve or exceed annual revenue targets by leveraging consultant relationships., • Build Advocacy Network: Develop a network of consultants who recommend Spring Health to clients., • Collaborate Effectively: Work seamlessly with cross-functional teams to foster shared success. What you'll bring: • 5-8 years of professional experience in strategic alliances, channel management, or business development within the healthcare or benefits ecosystem., • A proven track record of building and influencing relationships with senior executive leaders at national consulting or brokerage firms., • Demonstrated experience leading strategic accounts at a national or enterprise level, ensuring alignment across diverse regions and internal practices., • Deep understanding of benefits consulting dynamics and a clear ability to translate firm-level advocacy into measurable pipeline and revenue growth., • Strong cross-functional leadership skills, with a history of successfully aligning Sales, Marketing, Product, and Customer Success teams to activate national strategies locally., • High-level executive presence and communication skills, with the ability to clearly position complex value propositions and differentiate in competitive markets., • A results-driven mindset with a history of generating net-new pipeline, increasing inclusion in major opportunities, and improving overall win rates. The target base salary range for this position is $135,000 - $159,500 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director, Commercial Sales, the Account Executive will drive new business growth by leading the full sales cycle from prospecting through close. This is a full time, fully remote role that will collaborate closely with proposal, marketing, and customer success teams to expand Spring Health's employer partnerships. What you'll be doing: • Drive and lead the sales process from qualification and introduction through closing and introducing to customer service internal team., • Expand the revenue business through obtaining net new logo customers to reach quota attainment., • Be the liaison between our sales and proposal teams, where you will project-manage RFPs., • Lead and run discovery calls and presentations, with the expectation to create customized presentations., • Be the defacto representative and expert to sell specific products of business that could include, but won't be limited to, ROI reporting, Utilization Reporting, geo-access/ network reporting, etc., • Attend conferences., • Leverage unique and compelling sales tools, including market-facing presentations and internal enablement guides, • Execute against an annual quota by collaborating with internal and external partners (BDR, Strategic Alliance, Benefits Consultants and Brokers, Resellers, etc.) What success looks like in this role: • You attain your targets as set out for annual revenue, • You successfully complete trainings as assigned, • You collaborate well with your team, leaders and cross-functional peers, • You consistently add new pipeline to your funnel from all sources - self-sourced, marketing, consultants, partners and business development What we expect from you: • Bachelor's Degree, • 3+ years of sales experience, preferably in a fast paced startup environment (AE3-4), • BDR experience prior to AE experience preferred, or relevant prospecting experience, • Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.), • Strong working knowledge of the benefits and/or mental health and wellness space preferred, • Proactive approach to customer engagements, • Strong verbal and written communication skills, • The ability to travel up to 10% of the year - to conferences and customers (if required), • You have client-facing experience with mid-to-large size clients, • You are a top performer, yet a collaborative and cross-functional player who thrives in a culture of collaboration, accountability, entrepreneurship, with tremendous drive, intelligence, judgment, • You are a self starter who thrives when given autonomy, with proven ability and desire to build effective internal/external relationships, • You obsess about achieving your goals and are relentless in pursuing them The target base salary range for this position is $125,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network. What you'll do: • Provide mental health counseling sessions, including clinical risk assessments, • Respond to critical incidents and clinical crises as appropriate, • Complete required internal training, assignments and attend Spring Health Clinical Team meetings, • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards, • Become familiar with, and utilize, data-driven decision making and measurement-based care, • Review monthly projections, client metrics, and clinical outcomes to monitor quality client care What you are: • You are physically based in and have an unrestricted license to practice psychotherapy within NC, GA, FL, SC, AL, IN, TN, and/or OK. (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision., • You have the ability to work a full 40 hour work week., • You're comfortable with technology and are telehealth competent., • You are able and eager to maintain an average caseload of 30 sessions per week., • You have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT., • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks., • You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges., • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators. Nice to haves: • 3+ years of post-licensed experience., • Willingness to be cross-licensed in other states; sponsored by Spring Health., • Open to treating populations beyond adults such as children, adolescents, couples, or families., • Openness to working nights and weekends. Salary information The target salary for this role ranges from is $64,000-$65,000, and serves as the baseline for total compensation. In addition to the base salary, you have the opportunity to earn variable bonuses based on performance. This means while the salary provides the solid foundation, your potential earnings are based on personalized targets. Total rewards package including benefits and opportunity for incentives and bonuses for performance beyond goals. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Why you'll like working at Spring Health • You get to learn and grow at an extremely accelerated pace, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You get to be part of a winning team that opens doors in the future, • You will receive continuous feedback to push you to become the most thriving team member and performer you can be, • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows Working as a full-time provider at Spring Health qualifies you for a robust benefits package valued at $30-$40K: Focus on total health including: • Generous medical, dental, vision coverage available day 1 + access to One Medical, • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Start with 20 days of accrued paid time off in your first year, with the opportunity to earn up to 25 days off as you continue with us (one additional day added each year). You'll also enjoy 12 paid holidays throughout the year., • Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+) Supporting you and your family: • 4-4.5 months of fully paid parental leaveSponsored access to Bright Horizons® child care, back-up care, and elder care. Supporting you financially through: • Employer sponsored 401(k) match of up to 2% after 90 days of employment Helping you be an efficient and effective mental health provider: • Malpractice liability insurance policy, • Covering all employment taxes, which would otherwise be paid by contract (1099) providers, • Licensure renewal reimbursement—up to 5 state licenses, • Opportunity for cross-licensure sponsorship and support, if eligible, • A caseload of motivated clients from diverse industries and backgrounds, • Free accredited CEUs, available live and on-demand Creating a culture you can thrive in: • Hybrid workforce, with option for this role to be fully remote, • Up to $1,000 Professional Development Reimbursement per calendar year (pending approval), • $200 per year donation matching to support your favorite causes Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Labor & Trust / SLED Sales Director to lead growth across organized labor (Taft-Hartley and SLED (State, Local, and Education) markets. This is a full-cycle, strategic sales role responsible for expanding Spring Health's footprint with union-affiliated benefit funds, government entities, and education systems. This individual will drive new business by engaging trustees, union leadership, public sector decision-makers, and procurement stakeholders, positioning Spring Health as a trusted partner in delivering high-quality, accessible mental healthcare to working families, public servants, and educators. This is a full-time, remote position reporting to the VP, Public Sector, with ~30% travel for client engagement and industry events. What you'll do: • Own the full sales cycle across Labor & Trust, and SLED segments—from pipeline generation through contract execution, • Develop and execute a territory strategy that targets:, • Taft-Hartley funds and union-sponsored benefit plans, • State and local government agencies, • Public education systems (K-12 and higher ed), • Partner cross-functionally with BDRs, Strategic Alliances, proposal ops, channel partners, and public sector contracting teams to source and close opportunities, • Build direct relationships with trustees, benefits administrators, union leadership, HR leaders, and public sector procurement officials, • Navigate complex, multi-stakeholder sales cycles, including RFPs, RFIs, and public procurement processes, • Lead consultative sales engagements, aligning Spring Health's solutions to clinical, financial, and population health outcomes, • Deliver executive-level presentations, demos, and ROI analyses tailored to:, • Union member populations, • Government workforce needs, • Budgetary and compliance constraints, • Develop business cases and pricing structures aligned with:, • Trust governance models, • Public sector budgeting cycles, • Grant or appropriated funding mechanisms, • Represent Spring Health at labor conferences, public sector events, and industry forums, • Provide market feedback to Product, Marketing, and Customer Success to refine our Labor & Public Sector go-to-market strategy What success looks like in this role: • Consistently achieving and exceeding quota across Labor & Trust, and SLED segments, • Establishing Spring Health as a trusted, credible partner within:, • Organized labor ecosystems, • Public sector and education institutions, • Building a durable pipeline of strategic accounts across unions, government entities, and school systems, • Successfully navigating and closing complex, multi-year, multi-stakeholder deals, • Expanding brand presence through industry engagement and thought leadership What you'll bring: • 8+ years of enterprise sales experience, including:, • At least 5 years selling into Labor & Trust (Taft-Hartley), SLED, or public sector environments, • Deep understanding of:, • Union benefit structures and trust governance, • Public sector procurement processes (RFPs, contracts, compliance), • Budget cycles and funding mechanisms across SLED, • Proven track record of closing 6-figure+ enterprise deals in complex, regulated environments, • Experience navigating multi-stakeholder decision-making, including boards, trustees, and government officials, • Strong executive presence with exceptional communication, negotiation, and relationship-building skills, • Ability to operate with an entrepreneurial, territory-owner mindset in an emerging segment, • High emotional intelligence and ability to engage diverse, mission-driven stakeholders, • Passion for improving mental health access for working populations and public servants, • Willingness to travel up to 30% The target base salary for this position is $165,000 - $190,500 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Operations Intelligence, the Business Analyst, Operations Performance will help drive operational excellence and measurable quality improvement across the Clinical Operations department. This role is part of the Operations Performance team - within the broader Operations Intelligence function - and will own core quality measurement, insights, and improvement loops that enable Clinical Operations to deliver consistently excellent member experiences at scale. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: • Develop and maintain scalable quality monitoring frameworks for the Clinical Ops department, including sampling strategies, QA rubrics, and calibration processes to ensure scoring consistency across reviewers and teams., • Translate quality data into actionable insights: identify drivers of quality variation, surface root causes, and quantify the operational and member impact - turning findings into clear recommendations for Clinical Ops quality teams and leadership., • Partner with Clinical Operations leaders and frontline stakeholders to design and evaluate quality improvement initiatives (e.g., training updates, workflow changes, automation opportunities), and measure lift over time., • Build durable feedback loops by connecting quality insights to coaching, enablement, SOP updates, and knowledge management - ensuring learnings reach the people closest to the work., • Leverage AI thoughtfully to accelerate quality workflows, such as rubric-assisted review, issue detection, and faster time-to-insight, while maintaining appropriate controls and human oversight., • Own Clinical Operations quality measurement and reporting, including KPI definitions, scorecards, and recurring performance packages for key workflows., • Support ad hoc analyses and special projects by quickly framing questions, pulling the right data, and delivering concise, decision-ready outputs. What success looks like: • Measurable lift in quality outcomes for Clinical Operations (e.g., improved member experience indicators such as CSAT, fewer repeat contacts/escalations, improved SLA + quality balance)., • Strong adoption of quality insights: Clinical Ops stakeholders implement changes based on your recommendations (not "reporting for reporting's sake"). , • Auditability and consistency: QA scoring is calibrated, reliable, and trusted by leadership and frontline teams., • Automation leverage: reduced manual effort for recurring quality reporting and monitoring as systems/routines mature. , • Time-to-insight: reduced cycle time from "quality question raised" → "decision-ready analysis + recommendation." , • Internal partner satisfaction: Clinical Operations leaders view you as a trusted partner who improves how the org runs, not just a QA scorer. What you'll bring: Bachelor's degree in Business, Economics, Engineering, or a similar analytical field; Master's degree is a plus. • 2–4+ years of experience in management consulting, operations analytics, quality/performance management, process improvement, or an adjacent role (healthcare and/or member-facing operations experience is a plus). , • Experience building quality measurement systems (rubrics, sampling, calibration), performance scorecards, or operational KPI frameworks., • Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex), • Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis, • Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions., • A builder's mindset — comfortable establishing frameworks, processes, and standards in a scaling environment. The target base salary range for this position is $106,500 - 118,000, and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We're currently looking for an independently licensed mental health professional to join the Care Navigation team (LCSW, LMFT, LPC required) to support members seeking support with posttraumatic stress disorder (PTSD) and complex trauma. Reporting to the Lead Specialty Care Navigator of the Trauma team, the Trauma Clinical Care Navigator will provide initial assessment, support, referral, and ongoing care coordination for members within Spring Health's innovative Trauma program. This is a full time position that is fully remote. The shift for this position is Monday-Friday, 9-5pm PST. What you'll do: • Telephonic screening, brief intervention, and referral of members to a trauma specialty treatment provider., • Apply active listening, psychoeducation, and motivational interviewing skills to understand each member's needs and provide support as they set goals., • Utilize Judith Herman's phase based trauma treatment model to provide stabilization support to members in their process of engaging in care., • Utilize motivational interviewing to assist members in engaging in care., • Identify an appropriate level of care, facilitate referral, and coordinate care with a Spring Health provider., • Provide consultation regarding mental health concerns and family/relationship issues, as appropriate to member needs., • As necessary, provide in-the-moment support and safety planning for members with safety, risks or crisis., • Utilize written communication skills to interact with members and providers through email., • Document information, maintain accurate records, perform follow-ups, and track progress within several systems, including an EHR within required timeframes., • Identify and problem-solve issues that serve as a barrier or disruption to care., • Interact with multi-disciplinary teams such as care support, provider operations, and benefits/billing to ensure a smooth member experience., • Assisting other specialty care teams (SUD, Mood and Anxiety, and Eating Disorders), as needed., • Participate in staff meetings, case consultations, and trainings., • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What success looks like: • Maintain high member satisfaction, as measured by survey responses, • Retain members throughout their course of care by maintaining consistent outreach and contact, as appropriate, • Triage and enroll members into appropriate LOC, based on presenting problems and goals, • Outreach members via phone and email to schedule triages What you'll bring: • Required mental health license: LCSW, LMFT, LPC, • Minimum of 2+ years of clinical care experience working with PTSD and Complex Trauma., • Experience with motivational interviewing, diagnostic assessment, and triage., • Knowledge of phased-based trauma treatment model and EBPs for PTSD (e.g. Prolonged Exposure, Cognitive Processing Therapy, EMDR, ART, etc)., • Excellent listening, written and verbal communication skills., • Acknowledge and embrace diversity and inclusion., • Experience working with diverse populations., • Motivated to go above and beyond for members to provide a high-touch experience., • Tech-savvy: must be comfortable using various computer platforms and learning new systems, and efficient in tech-related tasks., • Able to multi-task and context switch! Bonus qualifications • Trauma specific licensure or certifications, • Bilingual The target base salary range for this position is $33.33 - $42.31 Hourly, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available., • Employer sponsored 401(k) match of up to 2%, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary, • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director, Product, Member Growth the Lead Product Manager, Member Growth, Benefits will revolutionize how users navigate their mental health benefits. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you'll do: • Own the product vision, strategy and roadmap for the member experience of benefits, focusing on how members understand and access care., • Drive a member-centric information architecture for users to ensure clarity, consistency, and maintainability., • Partner deeply with Engineering and Data to translate complex eligibility and coverage constraints into a coherent UX., • Lead cross-functional delivery with Design, Engineering, and Clinical Ops from discovery through iteration., • Build and run the rollout playbook with CSMs, including enablement materials and customer-facing messaging., • Define success metrics and instrumentation to iterate based on data and qualitative research., • Create alignment across stakeholders and make tradeoff decisions anchored on member outcomes. What success looks like: • Measurable impact to increase in billable appointments for members, • Support Volume Reduction: Achieve a reduction in benefits-related support tickets by improving UI clarity and self-service paths., • Self-Service Adoption: Increase the percentage of members successfully verifying eligibility via the app without requiring support intervention., • Roadmap Execution: Deliver P0 and P1 benefits-related features on the roadmap within established development timelines., • Member Sentiment: Maintain high "Ease of Use" ratings in post-interaction member surveys specifically for the benefits discovery experience., • Stakeholder Alignment: Establish a regular roadmap review process that results in high stakeholder agreement on priority tradeoffs. What you'll bring: • 7+ years of Product Management experience with ownership of a core user-facing experience area., • Demonstrated experience simplifying complex systems into clear user experiences., • Proven track record of driving launch readiness and adoption with go-to-market partners., • Experience working with healthcare infrastructure or within an early-stage startup environment., • Excellent communication skills and the ability to influence stakeholders through data-driven tradeoff decisions. The target base salary range for this position is $182,000 - $242,880, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Specialty Care Navigator, Eating Disorders At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Clinical Director of the Eating Disorder Program, the Specialty Care Navigator – Eating Disorders will provide assessment, care coordination, and clinical support for members navigating eating disorder care. This remote role is part of the Care Navigation team and plays a critical role in delivering high-touch clinical support within our innovative specialty care vertical. The required schedule for this opportunity is Monday to Friday from 9am-5pm PDT or MDT. What You'll Be Doing • Conduct telephonic screenings, brief interventions, and refer members to appropriate eating disorder treatment, • Apply active listening, psychoeducation, and motivational interviewing to support member goals, • Coordinate care plans and facilitate referrals within the Spring Health network, • Provide crisis management and safety planning as needed, • Maintain accurate and timely documentation within internal systems and EHR, • Collaborate with cross-functional teams (care support, provider ops, billing, etc.), • Contribute to program development, team onboarding, and process improvementsWhat Success Looks Like, • Timely connection of members to appropriate care, • High care conversion rate and positive clinical outcomes, • Strong member satisfaction (CSAT) and engagement, • Consistent documentation and follow-up within required timeframes, • Effective collaboration across teamsQualifications Required • Independently licensed mental health professional (LCSW, LMFT, LPC) firmly required, • Ability to work Monday through Friday, 9am-5pm PDT or MDT firmly required, • 2+ years of clinical experience working with eating disorders firmly required, • Proficiency with motivational interviewing, diagnostic assessment, and triage, • Knowledge of evidence-based treatments for ED (CBT-E, Family-Based Treatment), • Strong communication, organizational, and tech skills, • Commitment to diversity and inclusion Preferred • Bilingual proficiency, • Experience in working with adolescents The target base salary range for this position is $33.33 - $42.31 hourly, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Clinical Operations & Strategy, the Senior Manager, Clinical Operations & Strategy is a high-impact operator responsible for designing and delivering a portfolio of margin- and performance-improving programs across Clinical Operations. Reporting into Clinical Operations leadership, you will work day-to-day with Clinical leaders, Business Intelligence and Analytics, Finance, and Product to translate strategy into measurable outcomes—then build the operating mechanisms to sustain them. This is a build-and-run role. You'll diagnose problems, design solutions, align stakeholders, execute with rigor, and harden improvements into scalable systems (cadences, tooling, reporting, and accountability). This is a primarily remote role. Occasional travel may be required for company or team events. What you'll do: • Lead a prioritized portfolio of initiatives that materially improve gross margin and delivery margin, • Drive "top of license" and care model optimization workstreams - shifting the right work to the right teams, clarifying scope and standards, and enabling changes through process, tooling, and adoption, • Identify and execute operational levers that enhance leader span of control and reduce friction, while maintaining (or improving) quality and member experience, • Partner closely with Finance and BI to ensure savings/impact are real, attributable, and tracked over time, • Create the operating cadence for Clinical Operations strategic priorities: weekly execution forums, KPI reviews, decision logs, dependency tracking, and escalation pathways, • Implement incident management + problem management to reduce repeat issues, shorten time-to-resolution, and improve reliability, • Develop "program health" mechanisms (dashboards, leading indicators, adoption measures) so leaders can manage proactively, not reactively, • Translate ambiguous goals into crisp problem statements, hypotheses, success metrics, and execution plans, • Drive cross-functional alignment with Product and Clinical Operations partners: requirements, milestones, change management, rollout plans, and feedback loops, • Anticipate risks early and unblock relentlessly - surfacing tradeoffs and pushing decisions to closure, • Define and core, impactful KPIs that matter (leading + lagging), build clear baselines, and set targets, • Build and socialize executive-ready narratives that communicate progress, risks, decisions needed, and expected impact, • Coach partners on operational rigor: how work gets measured, managed, and improved What success looks like in this role: • Build the operating system: Establish a clear execution cadence (forums, KPI reviews, decision/RAID logs, dependency tracking, escalation paths) so priorities are aligned, progress is visible, and leaders can manage proactively, • Deliver measurable margin impact: Own and ship a portfolio initiatives with finance-aligned baselines, targets, and tracking - driving durable workflow/tooling changes that stick (not one-time fixes), • Scale reliability and leader leverage: Implement incident + problem management and "program health" mechanisms to reduce fire drills, shorten time-to-resolution, improve adoption, and increase leader span of control through better systems and reporting, • Make execution predictable: Turn ambiguous, cross-functional work into shipped outcomes with crisp problem definitions, tight stakeholder alignment, fast decision-making, and sustained performance improvements across Clinical Operations What you'll bring: • 4-6+ years of experience in management consulting, BizOps, and/or Strategy & Operations within high-growth tech or startups (or equivalent), with a proven track record of shipping cross-functional programs into real operations, • Strong "operator" DNA: you can design the plan and make it real - process, tooling, adoption, measurement, and accountability, • Demonstrated ownership of outcome metrics (margin, cost, productivity, throughput, reliability), including partnering with Finance/Analytics to validate impact, • Excellent program leadership: you bring structure, prioritize well, run great forums, and close decisions quickly, • Systems thinking: you build mechanisms that scale - cadences, dashboards, incident/problem management, and clear ownership models, • Exceptional communication: concise, executive-ready updates; clear decision framing; strong stakeholder management across senior partners, • Comfort with ambiguity, high standards, and fast-moving environments, • Experience in clinical operations, care delivery, workforce operations, support operations, or other complex, high-volume service environments is preferred., • Experience partnering closely with Product/Engineering to deliver operational tooling and workflow automation is preferred., • Familiarity with change management and rollout design (comms, training, feedback loops, measurement) is preferred. The target base salary range for this position is $121,000 - $140,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring a Senior Data Analyst within our Business Intelligence organization to work with our Specialty Care team.The Specialty Care team is dedicated to providing tailored support for members with complex or acute behavioral health conditions, including substance use disorders, trauma recovery, and neurodiversity needs. In this role, you will work closely with Specialty Care leadership to define KPIs, track outcomes, and conduct exploratory analyses that drive strategic decision-making and program evolution. You'll operate in a cross functional data team that includes data scientists and analytics engineers, all of whom are working towards this goal with you. This is a full time, remote position on our team reporting to the Associate Director, Analytics. Occasional travel may be required for company or team meetings/events. What you'll do: • Partner with the Specialty Care Operations team to define, refine, and evolve key metrics and KPIs as the program scales across new conditions and services., • Build and maintain dashboards and data visualizations in business intelligence tools (ex: Looker, Hex, Omni) that empower non-technical users to monitor member engagement, clinical outcomes, and operational efficiency., • Conduct exploratory and ad-hoc analyses to answer emerging business questions, such as evaluating early engagement in new services or understanding potential impacts of platform changes., • Identify trends and gaps in program performance and recommend opportunities for improvement based on data-driven insights., • Support data integrity efforts by contributing to dbt models and ensuring consistent, scalable data structures across Specialty Care programs., • Partner with data, product, and engineering teams to ensure the Specialty Care team has access to the necessary data sources for comprehensive reporting., • Serve as a data advisor and thought partner for Specialty Care leadership, proactively shaping how success is measured and informing future strategic initiatives., • Partner with the data science team to dive deeper into major trends, helping us understand what is driving those changes., • Ensure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliver., • Ensure accurate and consistent reporting of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the business., • Work with our analytics engineering team to maintain the core data models in dbt that support these metrics and ensure data consistency. What success looks like in this role: • Develop tools and analyses that enable the teams you work with to hit their own KPIs - you're successful when you help your team be successful!, • Reduce the amount of time teams spend manually pulling data to inform decisions, • Develop dashboards and analyses that deliver ongoing value to teams, measured in proxy by the number of monthly active users and total views different dashboards and analyses receive., • Contribute to our foundational data model by adding additional fields and tables according to our data style guide What you'll bring: • You are passionate about changing the face of mental health care and Spring Health's mission to remove all barriers to mental health resonates with you, • You are an early adopter of AI and automation tools, you actively experiment with LLMs, AI-assisted analytics, and emerging tooling to accelerate your work and surface insights faster., • You have 5+ years of working experience working with data, data visualization, and dashboarding tools, • You are an expert in SQL, and have at least familiarity with dbt or similar data transformation tools, • You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate, • You have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboards, • You focus on impact, finding the things you can deliver that provide the most value for your stakeholders, • You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members, • You are humble, highly motivated, and thrive in fast-paced environments, • You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact, • You have a passion for successfully navigating ambiguous problem areas and learning new approaches The target base salary range for this position is $125,000 - $142,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description • We are hiring immediately for full time LOBBY ATTENDANT positions., • Location: United Airlines Polaris Lounge, Newark, New Jersey 07114. Note: online applications accepted only., • Schedule: Full time; Days and hours may vary. More details upon interview., • Requirement: Six months of customer service experience is preferred., • Fixed Pay Rate: $23.65 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1516174. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees. The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff. Essential Duties and Responsibilities: • Welcomes and acknowledges all guests., • Anticipates and addresses guests’ needs., • Assists guests in all guest service matters including concierge requests., • Escorts all high touch clients to their meeting destinations., • Promotes team work and quality service through daily communications and coordination with other departments., • Develops and maintains positive working relationships with others, and support team to reach common goals., • Ensures front desk work area is kept clean and in an orderly state at all times., • Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit., • Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required., • Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift., • Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements., • Performs other duties as assigned. Qualifications: • Experience in a client service / reception position., • Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook)., • Effective verbal and listening communication skills., • Able to navigate to/from various locations throughout the facility., • Able to multi-task and work at a fast pace., • Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients., • May be required to complete and successfully pass a company provided CPR or BLS class. Working Conditions: Some exposure to elevated degrees of high heat, noise, dust, dirt and/or areas requiring infection control. Requires meeting deadlines for completion of work on a daily basis. Must be able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is seeking a highly organized, proactive, and service-oriented Executive Assistant to support key leaders in our New york office while helping create a seamless in-office experience for employees and visitors. This role will be a key operational presence in the SF office, while supporting two of our C-Suite executives. This is a full-time, hybrid role based in the New York office with 3 days per week required in-person. This role will report directly to the Manager, Executive Support. Occasional travel may be required for team or company events and/or meetings. What you'll do • Proactively support executive leaders by managing calendars, priorities, meeting preparation, and follow-up., • Coordinate complex scheduling across internal and external stakeholders, including interviews, leadership meetings, and cross-functional forums., • Prepare leaders for upcoming meetings by organizing agendas, materials, briefing notes, and relevant context in advance., • Track action items, deadlines, and follow-ups to ensure work moves forward and nothing falls through the cracks., • Serve as a trusted point of contact between leaders and internal/external stakeholders, handling communications with professionalism, discretion, and urgency., • Manage meeting logistics for recurring leadership forums, team meetings, onsite/offsite events, and department-wide gatherings., • Support the planning and execution of department All Hands meetings and other leadership forums, including agendas, materials, logistics, and follow-through., • Arrange domestic and international travel, including flights, accommodations, ground transportation, itineraries, and visas when needed., • Draft, proofread, and edit business documents, including emails, memos, agendas, presentations, and meeting notes., • Organize and maintain confidential information, documents, and team resources so they are accurate, accessible, and easy to navigate., • Process expenses and reimbursements in a timely and accurate manner., • Use AI tools thoughtfully to improve efficiency and quality across workflows, including drafting communications, summarizing meetings or materials, organizing information, preparing first drafts, and streamlining recurring tasks., • Help leaders stay informed by surfacing relevant context, flagging scheduling conflicts, and anticipating upcoming needs., • Handle changing priorities and urgent requests with sound judgment, composure, and resourcefulness. What success looks like in this role: • The leaders you support are consistently prepared, informed, and set up to use their time effectively., • Calendars, travel, expenses, and meeting logistics are managed smoothly, with minimal conflicts or last-minute surprises., • Stakeholders experience timely, polished, and professional communication through you., • Meetings and leadership forums are well-organized, thoughtfully prepared, and followed up on appropriately., • Action items, deadlines, and open loops are tracked clearly and followed through to completion., • Confidential and sensitive information is handled with discretion, integrity, and good judgment., • You use AI and other productivity tools responsibly to save time, improve accuracy, reduce manual work, and create more scalable support systems for the leaders and teams you support., • You adapt quickly when priorities shift and bring calm, organization, and solutions to fast-moving situations., • You continuously look for ways to improve processes, reduce friction, and make the team more effective. What you'll bring • 3+ years of experience as an Executive Assistant, Administrative Assistant, or similar role supporting executives or senior leaders., • Ability to work from the NYC office 3 days per week and coordinate effectively with both in-person and remote executives, team members, and stakeholders., • Exceptional organizational skills, with the ability to manage multiple priorities, deadlines, and moving pieces in a fast-paced environment., • Strong calendar management skills, including the ability to prioritize meetings, resolve scheduling conflicts, and create more focus time for leaders., • Excellent written and verbal communication skills, with the ability to interact professionally and confidently with stakeholders at all levels., • Sound judgment and discretion when handling confidential, sensitive, or time-sensitive information., • A proactive mindset, with the ability to anticipate needs, flag potential issues, and take action before being asked., • Strong attention to detail and accuracy, especially when preparing materials, managing logistics, and maintaining information., • Comfort using AI and productivity tools to improve efficiency, streamline workflows, draft communications, summarize information, and reduce manual work., • Proficiency with Google Workspace, Slack, Zoom, and other collaboration or productivity tools., • Ability to stay composed, flexible, and solutions-oriented when priorities shift or urgent needs arise. The target base range for this position is $94,350 - $119,420 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description • We are hiring immediately for full time FOOD SERVICE UTILITY positions., • Location: United Airlines Club C74, Newark, New Jersey 07114. Note: online applications accepted only., • Schedule: Full time; Days and hours may vary. More details upon interview., • Requirement: Six months of prior food service utility experience is preferred., • Fixed Pay Rate: $22.65 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1502514. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Summary: Maintains kitchen work areas, and keeps equipment and utensils clean and orderly. Essential Duties and Responsibilities: • Sweeps and mops floors to comply with safety and sanitation standards., • Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces., • Removes trash and places it into designated containers. Steam cleans or hoses out garbage cans., • Transfers supplies and equipment between storage and work areas., • Assists with banquet table and front of the house set up., • Assist with loading or unloading and delivering supplies and product., • Distributes supplies, utensils and portable equipment as needed., • Complies with outlined sanitation and safety requirements., • Performs other duties as assigned. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch. By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at _. We are seeking an experienced Senior-level Recruiter to join our growing Talent Acquisition team! You will be responsible for managing the full recruitment lifecycle, focusing on sourcing, attracting, and hiring top GTM talent for various roles, all while ensuring a best-in-class candidate experience. The ideal candidate will have a strong understanding of the GTM landscape, excellent communication skills, and a proven track record of successful GTM recruiting. While your primary focus will be on our Revenue, Services, and Account Management teams, you will have the opportunity to support hiring across various departments of our organization. Please note we will only be considering applications from candidates located within our Boston, MA hub. This is a hybrid position with 3 days in office. • Develop Recruitment Strategies: Create and implement effective recruitment strategies to attract top technical talent in alignment with company goals., • Employer Branding: Enhance our employer brand through various branding initiatives to position the company as an employer of choice in the tech industry., • Source and Attract Talent: Utilize various channels, including your established network, job boards, social media, networking events, and employee referrals, to identify and engage potential candidates., • Screen and Assess Candidates: Conduct initial phone screens and in-depth interviews to evaluate candidates' technical skills, cultural fit, and overall suitability for the role., • Manage Recruitment Process: Oversee the entire recruitment process, from initial contact through to offer negotiation and onboarding, ensuring a smooth and efficient experience for candidates., • Collaborate with Hiring Managers: Work closely with hiring managers to understand their hiring needs and develop effective recruitment strategies tailored to specific roles., • Coordinate with HR Team: Partner with the People team to align recruitment efforts with overall HR strategies and initiatives., • Provide Recruitment Training: Offer guidance and training to hiring managers and team members on best practices for interviewing and candidate selection., • Stay Informed on Market Trends: Keep up-to-date with the latest trends in the tech recruitment landscape to ensure the company's recruitment strategies remain competitive., • Utilize Recruitment Metrics: Analyze recruitment metrics and KPIs to evaluate the effectiveness of recruitment strategies and make data-driven decisions for continuous improvement., • Implement Best Practices: Apply industry best practices to enhance the recruitment process, reduce time-to-fill, and improve candidate quality. We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply! • 6+ years experience in recruitment, ideally within the SaaS or tech industry., • 2+ years in a rapidly scaling enterprise SaaS environment, • Bachelor’s degree in Human Resources, Business, or a related field (or equivalent work experience)., • Strong understanding of various technical roles and technologies., • Proficiency with applicant tracking systems (ATS) and recruitment software (Greenhouse preferred), • Proven experience in creating and implementing effective recruitment strategies tailored to attracting top technical talent., • Proficiency in utilizing various channels such as job boards, social media, networking events, and employee referrals to source candidates., • Demonstrated ability to attract and engage potential candidates effectively., • Strong skills in evaluating candidates' technical skills, cultural fit, and overall suitability for the role., • Proven experience working closely with hiring managers to understand their hiring needs, and provide guidance and training on best interviewing and candidate selection practices., • Ability to align recruitment strategies with company goals and objectives., • Excellent communication and interpersonal skills., • Ability to manage multiple priorities and work in a fast-paced environment., • Strong analytical and problem-solving abilities., • Ability to position the company as an employer of choice within the tech industry., • Knowledge of recruitment best practices and current trends in the tech industry., • Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear., • Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights., • Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement., • Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high., • Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth., • Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $92,000-$100,000 USD *Co-op team members, independent contractors, and freelancers are not eligible for company benefits. #LI-Hybrid #LI-Remote We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Aerostrat is a fast-growing B2B SaaS company building a complete maintenance planning solution for the aviation industry. Our core product, Aerros, enables our customers to plan all the maintenance on hundreds of aircraft in a matter of minutes. Our solution helps customers understand the cost and efficiency of their maintenance operations while giving them the confidence to make data-backed business decisions. Over the past ten years Aerostrat has achieved a customer base that includes some of the world’s most well-known airlines and aircraft operators. Aerostrat’s success to date has been driven by a lean team focused on transforming complex asks into an easy-to-use product. As a Sr backend software engineer at Aerostrat, you'll play a critical role in expanding our infrastructure and APIs to ensure we can scale with our customers. As a member of our small but growing engineering team, you'll need to be a self-motivated, high-impact and driven individual that goes out of your way to learn about and produce the best solutions for our customers. Because our team is so lean, you will have a real opportunity to contribute to the direction of the product and see your ideas make it into production on a regular basis. • Learn everything there is to know about aviation maintenance planning through our on-boarding process (so don't worry if you do not have any experience in this industry!), • Analyze tough customer problems and come up with great designs that you will turn into efficient backend solutions, • Design, develop, and maintain scalable systems and well-tested features, • Design and implement services that are reliable, high-quality, performant, and sustainable, • Work with our business team to build great user stories and designs from (sometimes) ambiguous requirements or problems, • Occasionally wear many hats due to our smaller team size, with opportunities to work on everything from design to deployments, or meeting with our customers to build integrations for them, • You have significant experience with C#/.NET and SQL Server databases, • You have significant experience building and consuming REST APIs and microservices, • You have significant experience building B2B cloud solutions on Azure or AWS, • You love learning about and solving real customer problems, • You care a lot about making an impact on the business since we have such a small team, you'll be shipping important features all the time, • You are a self-starter who gets excited about learning and improving anything possible since we are still constantly developing many parts of our engineering stack, • You have a positive attitude and communication style because we've learned that excellent written communication and attitude go a long way for a remote team, • 5+ years of work experience in C#/.NET, • 5+ years of work experience with SQL databases, • 3+ years of work experience working on REST APIs, • 3+ years of work experience working with Azure or AWS cloud projects, • 3+ years of work experience building technical designs for other engineers, • Aerospace maintenance experience or interest in the aerospace industry, • Experience building B2B SaaS applications As an engineer at Aerostrat, you will be a critical part of our growth journey. You will have a direct impact on the continued success of our existing product and play a foundational role in the development and refinement of our product offerings. Aerostrat products are developed with direct feedback from our customer base, and as part of our team, you will have opportunities to work closely with customers and have a voice to shape the direction of our products. At Aerostrat we pride ourselves on our excellent work environment with a fully remote team and tools, flexible hours, and a strong focus on results - not how many hours you spend available on Slack. Working at Aerostrat will offer you an opportunity to solve real customer problems, foster a healthy work-life balance, and make a huge impact on a highly successful product used by many of the airlines behind your travel and the packages shipped to your doorstep.$140,000 - $200,000 a year • Working remotely with flexible hours to remove commute times, • Unlimited PTO and 11 holidays per year, • Multiple health insurance options with the possibility of an HSA with employer contributions, • 401k with matching, • Flexperks to cover work from home expenses, cell phone, and internet., • Travel discounts with our corporate travel provider, • Annual team retreats, • Title: Sr Software Engineer, • Salary: $140,000 – $200,000, • Job Type: Full-time; Remote (Within 50 miles of Seattle, WA preferred), • Schedule: Monday - Friday; Normal business hours We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.