Technical Program Manager, Command Center
hace 2 días
Kenilworth
Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. About the Team The Global Data Center Operations team is the backbone of our infrastructure, keeping our global hyperscale environment running smoothly. In a high-stakes, 24/7 setting, the team safeguards the availability, stability, and reliability of the mission-critical systems behind our most essential services. As the Command Center Technical Program Manager, reporting to the Command Center Director, you are the connective tissue between the Command Center and the rest of CoreWeave. You connect the Command Center's needs, data, and processes with the teams that depend on it and feed it. You also drive the cross-functional projects that let a small crew support a fast-growing fleet. This is a program leadership role built on cross-functional partnership. You will work daily with Data Center Operations, the Global Security Operations Center (GSOC), IT, Facilities Engineering, Supply Chain, and other teams, leading through alignment and influence rather than direct authority. Whatever your background, you will be expected to learn our operating context quickly and well enough to challenge a design, an estimate, or a schedule. Key Responsibilities: • Integrate the Command Center with the rest of the company. Map how information, requests, and decisions flow between the Command Center and DC Ops, GSOC, IT, Facilities Engineering, Supply Chain, and other partners, and close the gaps in those handoffs., • Own the Command Center program portfolio end to end, from intake, scoping, and prioritization through schedule, delivery, and closeout. Every item should have clear owners, milestones, and dates., • Lead cross-functional projects that span several organizations and executive stakeholders. Align priorities, resolve competing demands, and drive decisions to closure., • Translate the Command Center's operational needs into business requirements, process maps, and acceptance criteria that IT, engineering, and vendor partners can build against., • Drive delivery of systems, tooling, and reporting projects, such as alarm and telemetry integration, Command Center dashboards, and new-site onboarding, through requirements, testing, training, and go-live readiness., • Drive adoption. Write the SOPs, training, and change plans that move a new process or system from launched to used, and measure whether it stuck., • Track and manage dependencies, risks, and issues across partner teams, and escalate early with options and a recommendation., • Work with Command Center leadership to turn the Command Center's objectives, SLAs, and KPIs into reality. Identify together what the team needs to measure and meet them, lead the cross-functional work to deliver the data, dashboards, and reporting behind them, and use the results to find the next most valuable improvement., • Support recurring KPI and governance reviews, and lead continuous improvement initiatives that turn gaps in the data into owned corrective actions., • Manage vendor and contractor scope, schedule, and cost, and run sourcing or RFP processes when needed., • Turn incident reviews and root cause findings into owned, dated actions across the teams that need to act., • Manage stakeholders across the company. Set expectations, keep sponsors and partner leaders informed, and regularly report progress, risks, and asks to the Command Center Director and senior leadership.Qualifications:, • 7+ years of program, project, or operations management, leading cross-functional initiatives in a complex operational environment such as data center, critical infrastructure, manufacturing, logistics, or enterprise systems., • A record of operating at director-level scope, leading work that spans multiple functions, regions, and executive stakeholders, and influencing outcomes without direct authority., • Proven cross-functional partnership, aligning IT, operations, engineering, finance, and external partners around shared milestones and decisions., • Strong systems and process thinking, including process mapping, requirements, and the ability to redesign how work flows between teams., • Experience implementing or integrating enterprise systems or operational tooling, including testing, training, SOPs, and adoption., • Strong command of milestones, dependencies, risk and issue management, and clear escalation., • Comfort with data, including building and reading KPI reports and dashboards and using them to set priorities and drive corrective action., • Experience managing vendors, budgets, or sourcing and RFP processes., • Strong written and verbal communication, including executive-ready status reporting., • Ability to learn a new operating context quickly and support a 24/7 operation, including occasional off-hours support for go-lives and major events. Preferred Skills: • Experience in a hyperscale or colocation data center, or in a Command Center, NOC, or Facility Operations Center supporting multiple sites., • Working knowledge of data center infrastructure and monitoring systems., • Bachelor's degree in industrial engineering, systems engineering, or a related technical field, or equivalent experience., • Six Sigma, Lean, PMP, PgMP, or equivalent certification., • Experience building operational or predictive reporting systems that were adopted across teams or regions., • Experience running operations across many sites, regions, or plants., • Familiarity with project and collaboration tools such as Jira, Confluence, and Smartsheet.Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! Compensation & Benefits The base salary range for this role is $143,000 to $191,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to technology and/or source code subject to U.S. export control laws. Any such access will be provided only in compliance with applicable U.S. export control requirements. As part of the recruitment process, CoreWeave may request limited information reasonably necessary to assess applicable export-control requirements.
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