Are you a business? Hire patient care support candidates in New Rochelle, NY
SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care
We are a fast-paced, patient-focused medical office dedicated to providing high-quality care and exceptional service. Our team values professionalism, efficiency, and compassion. We are seeking motivated and reliable individuals to join our practice as a Front Desk Receptionist ⸻ Open Positions Front Desk Receptionist Responsibilities: • Greet and check in patients in a professional and friendly manner, • Manage phone calls, schedule appointments, and handle patient inquiries, • Verify insurance information and process patient forms, • Maintain accurate patient records and ensure confidentiality Requirements: • Previous front desk, receptionist, or customer service experience (medical office preferred), • Strong organizational and multitasking skills, • Excellent communication and interpersonal abilities, • Proficiency with scheduling software and Microsoft Office
About Us North Shore Children’s Healthcare is a well-established, independently owned pediatric practice in Glen Cove (Nassau County) that has proudly cared for families in our community for over 40 years. As a medical home, we are dedicated to providing compassionate, patient-centered care in a supportive, family-focused environment. Job Summary We are seeking a dedicated and compassionate Pediatric Nurse Practitioner (PNP) or Family Nurse Practitioner (FNP with pediatric experience) to join our team on a part-time basis with the potential to expand into full-time. The ideal candidate has excellent clinical skills, strong communication, and a passion for caring for children and young adults. Duties & Responsibilities • Provide comprehensive care, including well visits, sick visits, and follow-ups, • Diagnose and manage acute and chronic conditions, • Prescribe and administer medications, vaccines, and treatments, • Perform routine in-office procedures and point-of-care testing, • Educate patients and families on health, development, and disease prevention, • Collaborate with physicians and staff to provide high-quality, family-focused care, • Maintain accurate documentation in our pediatric EMR (Office Practicum) Qualifications • Current Nurse Practitioner license in New York State (required), • PNP or FNP with pediatric experience (new graduates will be considered), • Strong clinical skills with the ability to manage acute and chronic conditions, • Excellent communication and interpersonal skills, • Commitment to providing patient-centered care in a fast-paced environment Job Types: Full-time, Part-time, Permanent Work Location: In person
Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.
Wellness In Inwood is seeking a dedicated and compassionate Psychiatric Nurse Practitioner to join the Team. A successful Psychiatric Nurse Practitioner will work closely with patients to provide comprehensive psychiatric care, including evaluating, diagnosing, and treating mental health disorders. The Psychiatric Nurse Practitioner will collaborate with other healthcare professionals to ensure the best possible patient outcomes and may also be involved in educating patients and their families about mental health conditions and treatment options. Wellness In Inwood, a private for-profit organization, combines expertise in criminal justice and behavioral health services to improve outcomes for New York residents involved in the criminal justice system, and those with substance use disorders. Wellness In Inwood is located in Inwood on Post Ave between 207th street and 10th Ave. Salary: The salary for this role is per diem. Shift Hours: This position is part time Location Address: 148 Post Ave New York, NY 10034. Our office is easily accessible by public transportation. Workplace Flexibility: This position is On-site: This role is 100% in-office/in person. What you will be doing: Serve as clinical lead of the team working with a peer specialist and professional staff. Provide psychiatric care to individuals in need. This includes rapid assessment and intervention for those with immediate needs. Provide crisis intervention services to individuals with active, immediate needs to enable improved bridging to ongoing continuing supportive treatment services. Conduct psychiatric assessments to determine appropriateness for a specific level of behavioral health care. Serve as the on-site clinical expert for the program by offering assessment recommendations to court and collateral stakeholders. Prescribe medications indicated by assessment to assist with improving psychiatric stability, teach clients about side effects, and monitor response to prescribed medications. Promote and deliver integrated treatment including Medication Assisted Treatment (MAT) to consumers with co-occurring substance use disorders which includes completing buprenorphine training and obtain the waiver to prescribe. Other Duties: Assist clients, family members, and significant others with concern and empathy Work in collaboration with clients, family, and other collaterals to support bridging to treatment supports and ongoing continuity of care Work collaboratively with a Peer Specialist and other members of the court team to improve participant stability while in the court and ensure best outcomes for ongoing program enrollment Ensure services are person/family-centered, recovery-oriented, and trauma-informed Promote the importance of primary care with all designated participants to ensure a holistic approach to participant health Utilize best and evidence-based approaches to treatment consistent with Wellness In Inwood’s organizational culture; health/mental health integration, rehabilitation and recovery, and understanding incarceration on treatment engagement Provide culturally competent services that are individualized to client needs and reflect the integration of race, ethnicity, culture, primary language, immigration status, developmental status, criminal justice status, sexuality, age, and gender Other duties as assigned via program, senior, or executive leadership What we are looking for: A Nurse Practitioner degree with specialized training or experience in Psychiatry. A current license to practice as a nurse practitioner in the State of New York. Must be board certified Currently possess a Data2000 waiver or complete training within 6 months of hire and become eligible to provide MAT services. A current DEA registration for the prescribing of controlled substances. ANCC certification or pending application is required. NYS OPRA status approved or application pending and a Health Commerce Account in place by the onset of employment. BLS/ALS Certified or gain within 3 months of hire Extensive experience working with people with mental illness, serious mental illness and knowledgeable about risk assessment and risk management Experience with working with individuals involved in the criminal legal system Pay: $100.00 - $150.00 per hour Medical Specialty: Addiction Medicine Psychiatry People with a criminal record are encouraged to apply Work Location: In person