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Job Description The IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals. Position Responsibilities • Use remote diagnostic and maintenance tools to resolve issue when appropriate., • Maintains, analyzes, troubleshoots and repairs computers systems, hardware and peripherals., • Maintain records of support activities as required by departmental policy., • Assist in deploying, installing, and operating, automated data processing and telecommunications systems during training, exercises and management operations, • Provide technical support to assist with computer problems, • Perform tech-level functions, installation of software, virus patches, upgrades and other daily maintenance procedures., • Provide basic hands-on system tech support, system maintenance and training, exercises and operations support of all servers. These include Windows servers, SQL databases, Internet web servers and associated applications., • Assist in the performance of basic day-to-day system administration tasks, • Provide general troubleshooting on network systems., • Maintain data files and monitor system configuration to ensure data integrity., • Performs all duties in accordance with prescribed casino internal control policies and practices. Essential Functions • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments., • Ability to work under pressure in a fast-paced environment with multiple priorities., • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours, • Ability to effectively communicate in English, • High School education required, • One-year related experience or equivalent preferred., • Free meal on shift, • Training & Development, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Free Parking, • Pay Rate: $19.00/hour