We are a reputable, patient-centered independent orthopedic practice dedicated to providing compassionate and comprehensive healthcare. We are seeking a friendly, organized, and professional Front Office Administrator to be the first point of contact for our patients and help support the daily operations of our office. ** Job Description** As the Front Office Administrator, you will be responsible for greeting patients and visitors in a warm and courteous manner, answering incoming calls, scheduling appointments, and managing patient inquiries. You will verify insurance, collect co-pays, process payments, and maintain accurate and up-to-date patient records using our electronic medical system (EMR). Your role will also involve preparing and organizing charts for daily appointments, coordinating with clinical staff to ensure smooth patient flow, handling incoming and outgoing correspondence (including faxes and mail), and performing general administrative tasks such as scanning, filing, and data entry. Qualifications The ideal candidate will have a high school diploma or equivalent, with additional certification in medical administration being a plus. You should have at least one year of experience in a front desk or administrative role, preferably in a medical office setting. Familiarity with electronic medical records (such as Compulink, Epic, Athena health, or similar platforms) is strongly preferred. Strong verbal and written communication skills, excellent organizational ability, attention to detail, and a professional, friendly demeanor are essential for success in this role. You must also be comfortable handling multiple responsibilities in a fast-paced environment and committed to providing outstanding customer service. Spanish speaking a plus.
Job Summary: We are seeking a reliable, highly trainable, and flexible Laundry Attendant with excellent customer service skills and experience operating a Point-of-Sale (POS) system. The ideal candidate will be responsible for handling laundry services including washing, drying, folding, and pressing, while providing outstanding customer assistance and efficiently processing transactions. Key Responsibilities: - Greet customers in a friendly, professional manner and address their inquiries and concerns. - Operate POS system accurately for customer transactions, payments, and service orders. - Receive, tag, and inspect laundry items from customers ensuring proper documentation. - Sort, wash, dry, fold, and press laundry items according to fabric type and care labels. - Maintain cleanliness and organization of the laundry area and customer service counter. - Follow all safety and sanitation guidelines. - Notify management of equipment malfunctions or supply shortages. - Assist in inventory control, restocking supplies, and monitoring detergent and cleaning materials. - Provide recommendations on services and upsell when appropriate. - Adapt to various work schedules and tasks based on business needs. - Perform other related duties as assigned. Qualifications: - High school diploma or equivalent preferred. - Previous laundry, housekeeping, or customer service experience is an advantage. - Familiarity with POS systems is a must. - Strong interpersonal and communication skills. - Highly trainable, dependable, and flexible with work hours. - Ability to multitask and work effectively in a fast-paced environment. - Strong attention to detail and organizational skills. - Physically fit and able to stand for long periods, lift, and carry laundry loads. Work Schedule: - Shifts may include weekdays, weekends, and holidays. - Must be flexible to adjust work hours based on operational demands.