Payment processing jobs in Rochester, New YorkCreate job alerts

Job Description The Clearance Center Team Member is responsible for daily operations of bailers used for salvage textiles and equipment upkeep. They are also responsible for rotating and maintaining the schedules for product table rotations. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Greets customers in a prompt, friendly, and courteous manner; assist customers with prices, location, and information on merchandise, ensuring 100% customer delight., • Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)., • Responsible for the rotation of merchandise on sales floor., • Assist with quality control assurance., • Responsible for back room and floor recovery, cleaning as assigned., • Record sales using the cash register while properly packaging merchandise., • Asks every customer for a Round-up donation, maintains a minimum of 25% round up average., • Ensure accurate payment collection., • Maintain proper cash balance in assigned till per over/under policy., • Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns., • Processes salvage and donations efficiently based on company needs and adapts to changes in commodities processing as assigned., • When applicable and as assigned, operates baler and other assigned equipment in a safe manner in accordance with organizational and safety policies and procedures., • As assigned, maintains accurate bale count., • Adhere to Goodwill’s Safety Standards while operating the Baler and while on duty as assigned, • Assist in efficient movement of goods in the warehouse to and from storage or production areas, and in the loading and unloading of trucks with general merchandise and donated goods with the aid of material handling equipment as needed., • Learns to operate assigned material handling equipment in a safe and prudent manner under general supervision, in accordance with the laws of the State of New York, organizational and safety policies and procedures., • Use of safe work procedures and personal protective equipment as required. (i.e. lifting, use of proper equipment, etc.). Reports incidents and injuries in a timely manner to the immediate supervisor., • Ensures that all items are processed accurately and that all saleable merchandise always makes it to the sales floor., • Performs any other duties as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At least 18 years of age. • Ability to work in non-climate controlled environments required, • Ability to exert maximum muscle force to lift, push, pull, or carry objects as required by job., • Ability to stand for extended periods of time, and to lift up to 40 pounds regularly, up to 60+ pounds occasionally. Might be required to lift up heavier goods with assistance., • Ability to work under general supervision. EDUCATION and/or EXPERIENCE: High school diploma or GED preferred. LANGUAGE SKILLS: Able to read and comprehend simple instructions, short correspondence and memos. Able to write simple correspondence. Communicate effectively with other employees of the organization. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to dust, molds and dirt particles. The employee regularly works in outside weather conditions. The noise level in the work environment is usually moderate to loud. Availability: Must have open and flexible availability, and be willing to work evenings and weekends. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to operate the baler, run the pallet truck and hydraulic lift; and stoop, kneel, crouch or bend in order to load and empty containers. Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Job DescriptionWe are looking for an Accounts Payable Specialist to join a contract opportunity supporting client organizations in Rochester, New York. In this role, you will deliver reliable accounts payable support across a variety of project-based and interim assignments while maintaining accuracy, responsiveness, and strong service standards. This position is well suited for a detail-oriented individual who can step into new environments quickly, manage high transaction volumes, and contribute to smooth financial operations. Responsibilities: • Manage large volumes of supplier invoices, ensuring timely and accurate entry, validation, and processing., • Examine billing documents, assign correct expense codes, and align invoices with purchase orders and receiving records., • Coordinate payment activity through checks, ACH, wire transfers, and other approved disbursement methods., • Perform vendor account reconciliations, investigate discrepancies, and resolve outstanding payment or invoice issues., • Serve as a point of contact for vendor questions, providing clear communication and timely follow-up., • Contribute to period-end accounting tasks by assisting with accruals, account balancing, and accounts payable reporting., • Maintain adherence to financial controls, client-specific procedures, and internal compliance standards., • Participate in operational improvement efforts, including workflow enhancements, backlog reduction, and support during system-related projects., • Adjust effectively to different client tools, teams, and processes while sustaining dependable day-to-day accounts payable support.• Prior experience in accounts payable, including invoice handling, vendor coordination, and payment processing., • Working knowledge of account coding, invoice matching, reconciliations, and support for month-end close activities., • Familiarity with accounting platforms and financial systems used to manage payables transactions., • Experience processing ACH payments, check runs, wires, or similar payment methods., • Strong attention to detail with the ability to organize work and meet deadlines in fast-paced settings., • Effective written and verbal communication skills with a practical, solution-focused approach to problem solving., • Ability to adapt quickly to new assignments, business processes, and client environments while maintaining consistent performance.

Job DescriptionAbout the Role:Bill's Carpet Center is looking for a detail-oriented and driven Accounts Payable Specialist/CFO Assistant to join our team in Rochester, NY. This is a unique dual-role opportunity where you'll help keep our financials running smoothly while working directly alongside company leadership. If you thrive in a fast-paced environment and love bringing order to numbers, we want to hear from you! Responsibilities: • Process and manage full-cycle accounts payable, including invoice review, coding, and payment processing, • Reconcile vendor statements and resolve billing discrepancies in a timely manner, • Assist the CFO with financial reporting, budgeting, and data analysis, • Maintain accurate and organized financial records and documentation, • Coordinate with vendors, suppliers, and internal departments to ensure smooth payment workflows, • Support month-end and year-end close processes, • Prepare expense reports and assist with cash flow monitoringRequirements:, • 2+ years of experience in accounts payable, bookkeeping, or a related finance role, • Proficiency in Quickbooks Desktop accounting software and Microsoft Excel, • Strong attention to detail and high level of accuracy in data entry and financial processing, • Ability to handle confidential financial information with discretion and professionalism, • Excellent organizational and time-management skills with the ability to manage multiple priorities, • Strong communication skills for effective collaboration with vendors and executive leadership, • Associate's or Bachelor's degree in Accounting, Finance, or related field preferredAbout Us:Calder Group Ltd, proudly operating as Bill's Carpet Center, has been a trusted name in flooring solutions in the Rochester, NY community for years. Customers love us for our quality products, expert craftsmanship, and personalized service that keeps them coming back. Our team enjoys a supportive, close-knit work environment where every employee's contribution truly makes a difference.

Job DescriptionDescription: Job Summary The Pediatric Dental Assistant supports pediatric dentists in delivering high-quality, compassionate oral healthcare to infants, children, and adolescents. This role requires a strong commitment to patient safety, clinical excellence, and child-centered care. The Pediatric Dental Assistant is responsible for preparing treatment rooms, assisting during procedures, ensuring patient comfort, and maintaining strict infection control standards. Work Context • Work is performed primarily in a pediatric dental clinical setting., • Frequent direct interaction with infants, children, adolescents, and their parents or guardians., • Regular exposure to dental instruments, equipment, and materials, including sterilization chemicals and radiographic devices., • Work involves close physical proximity to patients and other clinical staff., • Position requires adherence to strict infection control, safety, and confidentiality standards., • Fast-paced environment with multiple patients scheduled throughout the day., • Requires the ability to manage emotionally sensitive situations, including anxious or uncooperative pediatric patients., • Standing, sitting, bending, and reaching are required for extended periods., • May require assisting patients with special healthcare needs., • Work hours may include early mornings, evenings, or occasional weekends, depending on practice operations., • Scheduling may include working at two seperate office locations. Primary Job Duties • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures., • Taking patient x-rays., • Record treatment information in patient records., • Take and record medical and dental histories and vital signs of patients., • Provide postoperative instructions prescribed by dentist., • Assist dentist in management of medical or dental emergencies., • Instruct patients in oral hygiene and plaque control programs., • Clean and polish removable appliances., • Apply protective coating of fluoride to teeth., • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer., • Order and monitor dental supplies and equipment inventory. Activities • Assist the pediatric dentist during examinations, cleanings, restorative procedures, and minor oral surgeries., • Prepare and organize treatment rooms, instruments, materials, and equipment before and after patient visits., • Take, process, and document dental radiographs in accordance with safety and regulatory standards., • Clean, disinfect, and sterilize instruments and operatory areas following established infection control protocols., • Escort pediatric patients and their families to and from treatment areas and help position patients for procedures., • Provide age-appropriate explanations of dental procedures to patients and parents to support understanding and comfort., • Apply preventive dental treatments as permitted by state regulations, such as fluoride varnish and sealants., • Monitor patient comfort and behavior during treatment and promptly report concerns to the dentist., • Maintain accurate patient records and update clinical documentation in the practice management system., • Support daily clinic operations, including supply management, operatory turnover, and team coordination. Tools and Technology • Dental hand instruments, including mirrors, explorers, scalers, and forceps., • Chairside dental equipment such as dental chairs, delivery units, suction systems, and curing lights., • Dental radiography equipment, including digital X-ray sensors, intraoral cameras, and panoramic imaging systems (as applicable)., • Sterilization and infection control equipment, including autoclaves, ultrasonic cleaners, and instrument cassettes., • Preventive care materials and tools, including fluoride varnish applicators and sealant delivery systems., • Personal protective equipment (PPE), including gloves, masks, face shields, and protective eyewear., • Dental practice management software for scheduling, charting, and patient records., • Electronic health record (EHR) systems and digital imaging software., • Standard office equipment, including computers, printers, phones, and scanners. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Requirements: Education and Experience • High School Diploma - or the equivalent (for example, GED), • Post-Secondary Certificate, • Some College Courses Knowledge • Knowledge of pediatric dental procedures, instruments, materials, and terminology., • Understanding of child behavior management techniques used in pediatric dentistry., • Knowledge of infection control standards, including OSHA, CDC, and HIPAA regulations., • Familiarity with dental radiography principles and radiation safety practices., • Knowledge of preventive dental care practices, including fluoride application and sealants, within state scope-of-practice guidelines., • Basic understanding of oral anatomy, tooth development, and common pediatric dental conditions., • Awareness of emergency procedures and patient safety protocols in a dental clinical setting., • Working knowledge of dental practice management software and electronic health records (preferred). Skills • Strong ability to communicate effectively with children, parents, and caregivers in a calm, reassuring manner., • Excellent chairside assisting skills, including instrument transfer, suctioning, and patient monitoring., • Ability to manage pediatric patient behavior and reduce anxiety through empathy and positive reinforcement., • Proficiency in taking and processing dental radiographs while adhering to safety standards., • Strong organizational and time-management skills in a fast-paced clinical environment., • Attention to detail and accuracy in clinical procedures and documentation., • Ability to work collaboratively as part of a dental healthcare team., • Manual dexterity and fine motor skills for handling dental instruments and materials., • Basic computer skills, including use of dental practice management and imaging software., • Ability to adapt to changing schedules, patient needs, and clinical priorities.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Position Title: Accounting SpecialistReports To: Ownership Salary: $25-$30 per hour, based on experience Department: Accounting Position Overview The Accounting Specialist is responsible for supporting the company's financial operations through the accurate processing of accounts payable, accounts receivable, billing, collections, job costing, work-in-progress (WIP) reporting support, and general bookkeeping functions. This position works closely with Sales, Mitigation, Reconstruction, Project Management, and Leadership teams to ensure financial accuracy, timely reporting, accurate project accounting, and effective management of project-related financial activities. Key Responsibilities: Accounts Payable -Process vendor invoices and maintain accounts payable records in an accurate and timely manner. -Prepare and process subcontractor payments in accordance with company procedures. -Reconcile vendor statements and resolve billing discrepancies. -Maintain vendor files, W-9s, insurance certificates, and supporting documentation. -Assist with 1099 preparation and year-end reporting requirements. Accounts Receivable & Collections -Generate and distribute customer invoices for restoration and reconstruction projects. -Apply customer payments and maintain accurate customer account records. -Monitor accounts receivable aging and follow up on outstanding balances. -Communicate with customers, insurance carriers, and commercial clients regarding billing and payment issues. -Assist in the resolution of invoice disputes and collection matters. -Maintain payment records and support company cash flow objectives through timely collections efforts. Job Costing & Project Accounting -Maintain accurate job costing records and allocate project expenses to the appropriate jobs. -Review project documentation to ensure billing accuracy and completeness. -Assist with tracking project budgets, costs, billings, and profitability throughout the project lifecycle. -Maintain accurate records of project costs, change orders, contract values, and billings to support Work-in-Progress (WIP) reporting. -Assist in the preparation and reconciliation of monthly WIP schedules by ensuring job cost, billing, and project status information is current and accurate. -Identify and communicate job cost discrepancies, billing issues, and financial variances to management and project teams. -Collaborate with Project Managers to verify project financial information, project progress, estimated costs to complete, and budget performance. -Support month-end and year-end financial reporting processes related to project accounting and WIP reporting. -Assist management with project profitability analysis and financial reviews. General Accounting & Bookkeeping -Reconcile bank accounts, credit cards, and other balance sheet accounts. -Assist with monthly, quarterly, and year-end closing activities. -Prepare account reconciliations and support financial reporting processes. Administrative Support -Support office management with financial and administrative tasks. -Assist project managers with job billing and project cost tracking. -Backup phone support. -Perform additional duties as assigned. Qualifications -Associate's degree in Accounting, Finance, Business Administration, or 3+ years of experience in bookkeeping, accounts payable, accounts receivable, or accounting support. -Experience in construction, restoration, or service-industry accounting preferred. -Understanding of job costing and Work-in-Progress (WIP) reporting concepts. -Working knowledge of general accounting principles and financial reporting. -Proficiency with accounting software (QuickBooks preferred), Microsoft Excel, and job management systems. -Strong organizational, analytical, and problem-solving skills. -Ability to manage multiple priorities and meet deadlines. -Strong written and verbal communication skills. -Ability to maintain professionalism and confidentiality when handling financial information. Systems & Documentation -Maintain complete and accurate accounting records, job documentation, and financial files. -Ensure customer accounts, project billings, payment status, job costs, and financial transactions are accurately updated and maintained within the accounting and job management systems. -Maintain detailed notes regarding billing issues, collection efforts, payment agreements, and account activity. -Verify the accuracy and completeness of financial data entered into company systems. -Support audits, compliance reviews, and other accounting-related projects. Reporting Relationships -Reports to: Ownership -Works closely with: Project Managers, Sales, Customer Service, Mitigation Team, Construction Team, Field Staff, Subcontractors

Job Description Job Description The Recovery Representative is responsible for resolving bank-returned payments associated with the client's FSA, Health & Benefits, 401(k), debit card, and other ancillary products. This is a high-volume, client-facing role that combines collections, account research, problem resolution, and customer service. The representative will work directly with clients to understand why a payment or debit was unsuccessful, recover outstanding funds, and educate clients on steps they can take to help prevent future bank returns. The role requires confidence handling challenging financial conversations while maintaining a professional, service-oriented approach. Required Qualifications • Previous collections experience., • Associate degree or higher., • Previous experience working directly with customers or clients., • Experience handling inbound phone calls in a professional environment., • Ability to confidently navigate difficult or potentially escalated client conversations., • Ability to work effectively in a high-volume, fast-paced environment with limited downtime., • Strong computer skills and ability to learn multiple systems and processes., • Working knowledge of Microsoft Office, including Word and Excel., • Professional verbal and written communication skills. Nice to Have Qualifications • Banking or financial services experience., • Previous call center experience., • Experience in finance, accounting, payroll, or payment processing., • Sales experience, particularly experience overcoming objections or discussing payments with customers., • Bachelor's degree., • Experience researching payment failures, returned transactions, or banking issues., • Familiarity with FSA, Health & Benefits, 401(k), payroll, or related financial products., • Experience working in a metric-driven environment. Key Responsibilities • Handle inbound calls and resolve bank returns, failed debits, and outstanding balances., • Research and process new and pending returned items across products such as FSA, Health & Benefits, 401(k), and debit card programs., • Recover as much lost revenue as possible while providing quality service to internal and external customers., • Handle client objections and work returns through completion using established guidelines., • Educate clients on return reasons, prevention, and alternate service or resolution options when appropriate., • Evaluate client status and available services while helping mitigate financial risk., • Maintain required daily call activity and accurate account documentation., • Develop working knowledge of applicable Paychex products and systems., • Participate in ongoing training to strengthen product and process knowledge., • Follow department procedures and applicable requirements, including FDCPA and NACHA guidelines.

Job DescriptionAbout the Company At Current, everything starts with people. We believe that when you invest in talent through opportunity, development, and support, you unlock growth for individuals, firms, and clients alike. That’s why we’ve built a platform designed to give our people access to more: more learning, more collaboration, and more ways to grow their careers than any single firm could offer on its own. Founded in 2023, Current has rapidly become one of the fastest-growing accounting platforms in the country, partnering with more than 40 leading accounting firms across the United States. Today, our community includes over 2,000 professionals, 30+ offices nationwide, and a growing global workforce that supports clients around the world. Backed by Thrive Capital, Bessemer Venture Partners, and Springdale Industries, Current is investing heavily in technology, artificial intelligence, and workforce innovation to help modernize the profession. Our leadership team has a proven track record of building and scaling successful businesses, with prior ventures generating more than $3 billion in combined enterprise value. We’re building something bigger than a traditional accounting firm: a platform where talented people can grow faster, learn more, and do more meaningful work. Whether you join Current, one of our partner firms, or our global team, you’ll be part of a community shaping the future of the profession. At Bowers Accountants & Advisors, Powered by CURRENT, we believe that great business decisions are powered by understanding the numbers behind the business. Our Client Accounting and Advisory services (CAAS) are built to provide modern, dynamic solutions for businesses that want to thrive. As a proud member of the AICPA’s G400, we have moved to the Top 200 Firms nationwide, earning the No. 165 ranking inside Public Accounting's (IPA) 2026 IPA 500 list. We maintain a robust reputation grounded in integrity. As a forward-thinking, not-your-typical CPA firm, we have offices in Syracuse, Rochester, Watertown, and Ithaca, New York. Job Summary: Client Accounting and Advisory Services (CAAS) offers outsourced accounting services, including full-service CFO Advisory Services; controller, bookkeeping, vendor bill processing and payment, customer invoicing, payroll processing and tax reporting, and sales tax preparation. If you’re ready to be part of a team that’s focused on delivering practical, high-impact solutions, we’d love to talk to you. Here, you’ll collaborate with innovative thinkers and help businesses make the most of their financial and accounting opportunities. In this role, you will be a member of our CAAS group accountable for providing Senior Accountant-level accounting services, including processing payables and receivables, and various other accounting operations for assigned clients. Bowers is unable to hire candidates with any current or requests for future sponsorships. Requirements: Oversee and manage responsibilities of assigned CAAS transactional staff Ensure completeness and accuracy of all transaction processing performed by CAAS transaction staff Perform monthly accounting reconciliations of bank and general ledger accounts for assigned clients Manage month-end close for assigned clients Assist with development of financial budgets Prepare and analyze financial reporting Assist in preparing proposals for CAAS services Participate in marketing events Qualifications: B.S degree in Accounting or equivalent work experience Minimum of 5 years experience in accounting with 2 years supervisory experience Experience with QuickBooks preferred Proficiency in Microsoft Office Suite, specifically Word, Excel, and PowerPoint Excellent communicator Have a high level of attention to detail and accuracy Strong organizational, problem solving and analytical skills Able to manage priorities and workflow Commitment to excellence and high standards Salary: $80,000.00 - $100,000 DOE Compensation & Benefits The total rewards package at Current includes base salary and benefits. Our salary ranges are competitive within the accounting industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. We provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) Company-Paid Life and Long-Term & Short-Term Disability Insurance Ancillary Benefits such as supplemental life insurance, critical illness, and accident insurance Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning Equal Opportunity We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other applicable legally protected characteristic. Compensation Range: $80K - $100K

Job Description Assistant Business Manager Full-Time | Contract-to-Hire | Monday–Friday | $22/hour+ DOE Make an Impact Behind the Scenes Are you the kind of person who enjoys being the go-to person who keeps everything moving? Do you thrive in a fast-paced environment where no two days look exactly the same? Our client is a highly respected, mission-driven organization that plays an essential role in supporting the local community. They are looking for a Business & Administrative Coordinator to join their team in a full-time, contract-to-hire capacity. This is a great opportunity for someone who is confident working with payroll, accounts payable/accounts receivable, scheduling, and general administration, but who also enjoys wearing many hats and jumping in wherever needed. You’ll play an important role in keeping the organization’s day-to-day operations running smoothly while supporting a team whose work directly impacts the community. What You’ll Do This is a true jack-of-all-trades administrative and business support position. Responsibilities will include: • Process payroll and assist with ongoing payroll-related activities, • Handle accounts payable and accounts receivable entry, monthly financial entries, and general bookkeeping support, • Coordinate and maintain employee schedules, ensuring appropriate coverage and communicating schedule updates as needed, • Support onboarding and orientation for new team members, • Maintain accurate personnel files and assist with employee/benefit-related questions, • Provide general administrative support across the organization, including filing, data entry, correspondence, and special projects, • Assist with databases and other cloud-based systems used to manage organizational information, • Support fundraising initiatives, including payment processing, database updates, and correspondence, • Assist with website and social media updates as needed, • Support grant-related activities, including researching opportunities and assisting with applications, • Help coordinate organizational events, activities, and community initiatives, • Step into whatever needs to be done; this is a role where flexibility, initiative, and a willingness to help are highly valued! What We’re Looking For We’re looking for someone who is organized, dependable, resourceful, and comfortable wearing a lot of different hats. The ideal candidate will have: • Experience with payroll processing and/or payroll administration, • Experience with AP/AR, bookkeeping, or accounting-related data entry, • Strong attention to detail and the ability to manage recurring deadlines, • Excellent organizational and time-management skills, • Strong computer skills, particularly with Microsoft Office and Excel, • Experience with QuickBooks Online is highly preferred, • The ability to work independently while also being a collaborative team member, • Strong written and verbal communication skills, • A proactive, “see something that needs to be done and take care of it” mindset, • The flexibility to shift priorities and take on new responsibilities as organizational needs change Education: An Associate’s or Bachelor’s degree is preferred, with higher education in Accounting, Business Administration, Finance, Marketing, or a related field being especially beneficial. Equivalent professional experience will also be considered. Why This Opportunity? This is more than a traditional administrative position. You’ll have the opportunity to become an integral part of a mission-driven organization that provides an important service to the community. For the right person, this can be an incredibly rewarding opportunity to use your administrative and financial skills while knowing that the work you do every day contributes to something meaningful. Schedule: Monday–Friday, regular daytime hours Employment Type: Full-Time, Contract-to-Hire Compensations & Benefits: • Starting pay: $22+/hour, based on experience, • Health insurance available following successful completion of the probationary period, • 2 weeks of PTO during your first year, • 401(k) with employer match after 1 year of employment If you're an organized, hands-on professional who enjoys variety, takes pride in being dependable, and wants to be part of an organization that truly makes a difference, we’d love to hear from you! \nCompany Description TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together! TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!

Job DescriptionDescription:Position Summary The Human Resources Generalist (HRG) serves as the primary frontline ambassador and customer service lead for the Office of Human Resources at Roberts Wesleyan University. Dedicated to elevating the everyday employee experience, this role provides compassionate, responsive, and clear support to faculty, staff, and student workers. As an essential operational partner, the Generalist conducts quality assurance audits on decentralized HR data entries, performs vital pre-payroll bi-weekly audits, and directly administers the university’s employee benefits and leave of absence programs. Grounded in Roberts' mission, the HR Generalist ensures that every operational interaction reflects a culture of hospitality and excellence, helping staff and faculty thrive. Key Responsibilities Employee Experience & Customer Service Excellence • Primary HR Interface: Serve as the first point of contact for employee inquiries across faculty, staff, and student worker populations, delivering welcoming, knowledgeable, and timely customer service., • Employee Lifecycle Support: Assist employees through key career moments, from initial onboarding and benefits enrollment to life event changes, leave requests, and offboarding., • Faith-Integrated Service: Operationalize Roberts' Christian mission by fostering a culture of hospitality, empathy, and grace in all day-to-day employee interactions. Data Stewardship • Transaction Quality Assurance: Review and approve decentralized HR data entries submitted at the point of origin across campus units (e.g., job changes, rate adjustments, student hires), ensuring accuracy, policy compliance, and proper documentation before final processing., • Bi-Weekly Payroll Audit: Perform rigorous, routine audits and control checks on bi-weekly payroll data prior to processing, validating wage changes, deductions, leave hours, and data integrity in partnership with Payroll., • HRIS Records Management: Maintain confidential employee files and system records in compliance with federal, state, and university record retention standards. Benefits & Leave Administration • Benefits Delivery: Responsible for day-to-day administration of health, dental, vision, retirement, life insurance, and tuition waiver programs. Guide new hires through enrollment and lead the annual Open Enrollment process., • Leave Management: Manage end-to-end administration of all employee leaves (FMLA, PFL, Workers' Compensation, disability, and personal leaves), ensuring compassionate communication, accurate tracking, and legal compliance., • Vendor & Carrier Liaison: Partner with third-party benefits vendors and ensure timely payment of invoices.Requirements: Minimum Qualifications • Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent combination of education and experience)., • Experience: Minimum of 1-3 years of progressive HR experience, with demonstrated hands-on experience in benefits administration, leave management, or core HR operational processes., • Experience collaborating cross-functionally across a complex organization. Core Competencies • Customer Service Orientation: Strong interpersonal skills with a proven track record of delivering compassionate, student- and employee-centered service., • Attention to Detail & Analytical Skills: High degree of accuracy in auditing payroll files, reviewing system data transactions, and maintaining compliance standards., • Mission Alignment: Active commitment to the Christian mission and educational values of Roberts Wesleyan University., • HR Systems Literacy: Proficiency with HRIS platforms (e.g., Paylocity) and data reporting and analysis., • Regulatory Compliance: Working knowledge of benefits and leave regulations, including FMLA, ADA, ERISA, and COBRA.

Job Description At Bowers Accountants & Advisors, Powered by CURRENT! we believe that great business decisions are powered by understanding the numbers behind the business. Our Client Accounting and Advisory services (CAAS) are built to provide modern, dynamic solutions for businesses that want to thrive. As a proud member of the AICPA’s G400, we have moved to the Top 200 Firms nationwide, earning the No. 165 ranking inside Public Accounting's (IPA) 2026 IPA 500 list. We maintain a robust reputation grounded in integrity. As a forward-thinking not-your-typical CPA firm, we have offices in Syracuse, Rochester, Watertown, and Ithaca, New York. Founded in 2023, Current has rapidly become one of the fastest-growing accounting platforms in the country, partnering with more than 40 leading accounting firms across the United States. Today, our community includes over 2,000 professionals, 30+ offices nationwide, and a growing global workforce that supports clients around the world. Backed by Thrive Capital, Bessemer Venture Partners, and Springdale Industries, Current is investing heavily in technology, artificial intelligence, and workforce innovation to help modernize the profession. Our leadership team has a proven track record of building and scaling successful businesses, with prior ventures generating more than $3 billion in combined enterprise value. Job Summary: Client Accounting and Advisory Services (CAAS) offers outsourced accounting services, including full-service CFO Advisory Services; controller, bookkeeping, vendor bill processing and payment, customer invoicing, payroll processing and tax reporting, and sales tax preparation. If you’re ready to be part of a team that’s focused on delivering practical, high-impact solutions, we’d love to talk to you. Here, you’ll collaborate with innovative thinkers and help businesses make the most of their financial and accounting opportunities. In this role, you will be a member of our CAAS group accountable for providing Senior Accountant-level accounting services, including processing payables and receivables, and various other accounting operations for assigned clients. Bowers is unable to hire candidates with any current or requests for future sponsorships. Requirements: • Oversee and manage responsibilities of assigned CAAS transactional staff, • Ensure completeness and accuracy of all transaction processing performed by CAAS transaction staff, • Perform monthly accounting reconciliations of bank and general ledger accounts for assigned clients, • Manage month-end close for assigned clients, • Assist with development of financial budgets, • Prepare and analyze financial reporting, • Assist in preparing proposals for CAAS services, • Participate in marketing events Qualifications: • B.S degree in Accounting or equivalent work experience, • Minimum of 5 years experience in accounting with 2 years supervisory experience, • Experience with QuickBooks preferred, • Proficiency in Microsoft Office Suite, specifically Word, Excel, and PowerPoint, • Excellent communicator, • Have a high level of attention to detail and accuracy, • Strong organizational, problem solving and analytical skills, • Able to manage priorities and workflow, • Commitment to excellence and high standards Salary: $80,000.00 - $100,000 DOE

Job DescriptionDescription: We are seeking a highly organized, analytical, and detail-oriented Purchasing & Procurement Specialist to manage the day-to-day purchasing and procurement activities for Salzman Group, with responsibility for vendor relationships, purchase order management, inventory planning, inbound logistics, and procurement operations. The majority of this role will be dedicated to managing purchasing activities, coordinating with domestic and international manufacturers, vendors, freight partners, and customs brokers, overseeing purchase orders, maintaining accurate purchasing information within our ERP system, and supporting inventory planning and procurement strategy. This position will also serve as a key liaison between our vendors and internal teams. This includes reviewing vendor programs, pricing updates, product changes, and promotional opportunities and taking ownership of communicating and coordinating vendor-funded or manufacturer-supported promotions with our Marketing team. Additional responsibilities include product and SKU data management, import logistics, reporting and analysis, and cross-training within the Accounting Department to provide backup support when needed. This role is ideal for someone who takes ownership, communicates proactively, is comfortable managing multiple priorities, solves problems, and follows responsibilities through completion. Requirements: Purchasing & Procurement • Manage day-to-day purchasing and procurement activities to maintain appropriate inventory levels and support operational continuity., • Review inventory levels, sales trends, open purchase orders, lead times, and anticipated demand to identify purchasing needs and help prevent stockouts., • Prepare, submit, and manage purchase orders within the ERP system., • Monitor purchase orders throughout the procurement lifecycle, ensuring quantities, costs, statuses, expected ship dates, production timelines, ETAs, and delivery dates remain accurate., • Proactively follow up with manufacturers and vendors regarding production schedules, availability, backorders, delays, and order status., • Build and maintain strong relationships with domestic and international manufacturers, vendors, distributors, and supply partners., • Assist with vendor negotiations involving pricing, payment terms, freight terms, lead times, minimum order quantities (MOQs), purchasing agreements, and cost-saving opportunities., • Analyze purchasing trends, supplier performance, inventory levels, lead times, and procurement metrics to improve purchasing efficiency and support inventory planning., • Support strategic sourcing, inventory forecasting, purchasing initiatives, and cost analysis through reporting and data analysis., • Communicate backorders, delays, discontinued products, and inventory concerns to appropriate internal teams and help identify solutions or alternative sourcing when necessary., • Identify slow-moving, aging, discontinued, or replacement products and communicate with appropriate teams regarding inventory strategy and product transitions., • Support new product introductions by coordinating initial purchasing requirements, vendor information, costs, lead times, and inventory availability., • Maintain accurate and organized purchasing documentation, vendor records, contracts, pricing, purchase orders, receipts, and related procurement records., • Participate in recurring vendor and manufacturer meetings to review purchasing needs, forecasts, product updates, performance, upcoming initiatives, and opportunities for improvement. Vendor Promotions & Marketing Coordination • Review vendor and manufacturer promotional programs, sales incentives, rebates, MAP promotions, special pricing, bundles, and other promotional opportunities., • Serve as the primary point of contact for vendor promotional communications and ensure opportunities are reviewed and communicated internally in a timely manner., • Take ownership of coordinating vendor promotions with the Marketing team, including promotion dates, eligible products and SKUs, pricing, discounts, rebates, bundles, funding, and vendor requirements., • Maintain a calendar or tracking system for upcoming vendor promotions, deadlines, promotional periods, and required deliverables., • Provide Marketing with complete and accurate promotional information far enough in advance to allow for proper planning and execution., • Coordinate with Marketing, Sales, Accounting, and other applicable teams to ensure promotional pricing and program details are accurately implemented., • Confirm inventory availability for upcoming promotions and adjust or recommend purchasing plans when necessary to support anticipated promotional demand., • Monitor vendor communications for promotional changes, extensions, cancellations, or updated terms and promptly communicate changes to applicable internal teams., • Maintain supporting documentation for vendor-funded promotions, rebates, credits, co-op/MDF programs, and other manufacturer reimbursements., • Coordinate with Accounting to ensure applicable vendor credits, rebates, and promotional reimbursements are properly documented, received, and reconciled., • Follow up with vendors and internal teams on outstanding promotional items and ensure programs are carried through completion. Import Logistics & PO Shipment Coordination • Coordinate domestic and international inbound shipments associated with company purchase orders., • Work with manufacturers, freight forwarders, customs brokers, and transportation providers to coordinate the movement of purchased inventory from origin through final delivery., • Request and compare freight quotes when appropriate to evaluate cost, transit time, routing, and service levels., • Monitor inbound shipments and proactively communicate delays, exceptions, changes in ETAs, and other issues that may impact inventory availability., • Coordinate customs clearance activities by working with customs brokers and providing required documentation., • Review and maintain import documentation, including commercial invoices, packing lists, bills of lading, customs documentation, and CBP Form 7501s., • Review and reconcile freight invoices, customs duties, brokerage charges, tariffs, and shipment documentation for accuracy., • Track freight costs, duties, tariffs, and landed costs to support accurate inventory costing and financial reporting., • Coordinate warehouse delivery appointments and receiving schedules for inbound inventory., • Ensure applicable PO and ERP records are updated with accurate shipment dates, ETAs, freight information, and receiving status., • Maintain organized shipment and import documentation., • Identify opportunities to improve inbound freight costs, routing, shipment planning, and transportation service levels. Product Data & SKU Management • Create and maintain SKU and product records within the ERP system., • Set up new products, including vendor information, costs, pricing, UPCs, dimensions, purchasing information, inventory settings, and product attributes., • Maintain and audit product master data to ensure accuracy across ERP, e-commerce, and related systems., • Maintain accurate vendor costs, lead times, MOQs, purchasing information, and inventory settings., • Collaborate with Marketing, Warehouse, Sales, Accounting, and other applicable teams to maintain accurate product information., • Support new product launches, discontinued products, replacement SKUs, vendor changes, product transitions, and ongoing product audits., • Collaborate with Marketing to ensure product launches, pricing changes, vendor promotions, discontinued products, and replacement SKUs are communicated and implemented accurately across applicable systems., • Research and resolve product, vendor, pricing, and purchasing-data discrepancies. Reporting & Analysis • Prepare recurring purchasing, inventory, vendor, freight, and operational reports, • Analyze purchasing, inventory, inbound freight, vendor, and financial data to identify trends, discrepancies, risks, and opportunities for improvement., • Monitor key procurement metrics, including open purchase orders, inventory availability, lead times, supplier performance, backorders, inbound freight costs, and purchasing trends., • Assist with inventory forecasting, purchasing forecasts, and procurement planning., • Provide leadership with reporting and insights that support purchasing, inventory, vendor, and operational decisions., • Identify opportunities to improve procurement processes, controls, reporting, and vendor management., • Assist with reporting requests, special projects, business analysis, and cross-functional initiatives. Cross-Training & Accounting Department Support Purchasing and procurement are the primary responsibilities of this position. As a member of the Accounting Department, this individual will also be cross-trained on additional functions to provide backup coverage, support business continuity, and develop a broader understanding of the company's accounting and operational processes. Cross-training and backup responsibilities may include: • Accounts Payable processing and vendor invoice reconciliation., • Accounts Receivable functions., • Customer refunds and payment-related research., • Amazon and other marketplace order and accounting processes., • Vendor statement reconciliation., • Supporting schedules, reconciliations, and audit documentation., • Financial reporting and account research., • Other accounting and operational responsibilities as assigned., • Process Improvement & Cross-Functional Support, • Identify opportunities to improve purchasing, procurement, vendor management, inbound logistics, inventory, and related operational processes., • Develop and maintain departmental procedures, documentation, checklists, and standardized workflows., • Help strengthen internal controls, documentation, and data accuracy., • Proactively identify issues and work with appropriate internal and external partners to drive them through resolution., • Participate in special projects and cross-functional initiatives as needed. Qualifications Education & Experience • Associate's or Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, Accounting, Finance, or a related field preferred; equivalent relevant professional experience will be considered., • 3+ years of experience in purchasing, procurement, supply chain, inventory management, or a related operational role preferred., • 2+ years of hands-on experience with international purchasing and/or import logistics strongly preferred., • Demonstrated experience managing purchase orders from creation through receipt, including vendor follow-up, production timelines, expected ship dates, ETAs, backorders, and discrepancies., • Experience working directly with manufacturers, vendors, freight forwarders, customs brokers, and transportation providers preferred., • Working knowledge of international shipping and import documentation, including commercial invoices, packing lists, bills of lading, customs entries/CBP Form 7501s, duties, tariffs, and landed costs strongly preferred., • Experience working within an ERP and inventory management environment required., • Experience with ocean, air, LTL, and other inbound freight methods preferred., • Experience with e-commerce, distribution, or an inventory-intensive business environment strongly preferred., • Experience coordinating vendor promotions, pricing programs, rebates, or manufacturer programs is a plus., • Prior accounting experience is not required, but experience with invoice reconciliation, vendor statements, Accounts Payable, financial reconciliations, or similar accounting functions is a plus. Skills & Competencies • Intermediate to advanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, formulas, filtering, and data analysis., • Strong analytical, investigative, and problem-solving abilities., • Excellent organizational skills with exceptional attention to detail., • Strong written and verbal communication skills., • Strong vendor relationship management and follow-up skills., • Ability to manage multiple purchase orders, vendors, inbound shipments, promotions, and deadlines simultaneously while maintaining accuracy., • Ability to work independently, take ownership of responsibilities, and follow issues through completion., • Ability to communicate proactively and escalate risks or concerns before they become larger issues., • Ability to collaborate effectively across Accounting, Marketing, Warehouse, Sales, and other departments., • Comfortable working with data and using reporting to support purchasing and inventory decisions., • High level of professionalism, accountability, and confidentiality. Perks of the Position • Modern office environment., • Comprehensive health and dental insurance., • 401(k) with company match., • Paid vacation, sick time, and company holidays., • Fully stocked kitchen with complimentary coffee, beverages, and snacks., • DoorDash DashPass membership., • Employee discounts on espresso machines, coffee, and accessories., • Career growth opportunities within a rapidly expanding company., • Hands-on exposure to premium espresso equipment and the specialty coffee industry., • Collaborative, supportive team environment focused on continuous learning and professional development.

Job Description Key Responsibilities Contract Administration & Compliance • Contract Lifecycle Management: Draft, review, and manage contracts for clients and technical subconsultants, ensuring all terms align with company policy., • Compliance Oversight: Verify that all project documentation (including technical files and insurance certificates) meets specific contractual obligations before payment processing., • Document Control: Maintain a rigorous filing system for all executed agreements, amendments, and work orders to ensure audit readiness. Financial & Accounting Operations • Accounts Payable/Receivable: Process incoming invoices from vendors and subconsultants; prepare and issue client billings based on project milestones or hourly logs., • Payroll: Preparation of in-house payroll. Required Qualifications • Education: HS Diploma. AS Degree in accounting or Finance a plus. We will train, • Experience: Any related experience in an accounting or contracting is a plus but not required., • Technical Proficiency: Microsoft Office, Excel preferred. Any accounting software., • Attention to Detail: Exceptional ability to identify discrepancies in complex contracts or financial spreadsheets. Very good organization skills\nCompany Description Join Rochester Structural LLC, a leader in structural steel fabrication and erection with a strong legacy since 1982 and an AISC-certified fabrication facility in Rochester, NY. We are dedicated to quality, safety, and craftsmanship on every project — from industrial manufacturing and healthcare facilities to high-tech and commercial construction. Our team works with advanced CNC equipment and modern fabrication processes to deliver precision and excellence on every job. Join Rochester Structural LLC, a leader in structural steel fabrication and erection with a strong legacy since 1982 and an AISC-certified fabrication facility in Rochester, NY. We are dedicated to quality, safety, and craftsmanship on every project — from industrial manufacturing and healthcare facilities to high-tech and commercial construction. Our team works with advanced CNC equipment and modern fabrication processes to deliver precision and excellence on every job.

Job DescriptionDescription: Accounting Coordinator Rochester, NY | On-Site, Full-Time At Christa Construction, we build more than projects, we build relationships, strong teams, and spaces that make a lasting impact in the communities where we work. We’re looking for an Accounting Coordinator to join our team in Rochester. This role supports the accurate and timely processing of subcontractor and vendor payments by reviewing payment documentation, maintaining project records, and ensuring approved contract changes are properly reflected across project management and accounting systems. This role collaborates with project teams, subcontractors, and accounting staff to resolve discrepancies, support compliance, and maintain efficient accounts payable operations. Essential Functions & Accountabilities: • Verify the accuracy of waiver amounts, payment periods and authorized signatures prior to payment release., • Coordinate with subcontractors, project managers, and accounting teams to resolve discrepancies, obtain missing documentation, and maintain timely payment processing., • Review and maintain project commitments and change orders within the ERP system to ensure that approved change orders are integrated into project records in Sage, supporting accurate job cost reporting and payment processing., • Manage GC Pay integration processes by reviewing project records and ensuring all change orders are properly approved and reflected within the Integration tab., • Verify that approved contract modifications are accurately synchronized between project management and accounting systems to support accurate billing, compliance, and subcontractor payments, • Review, validate and process conditional and unconditional lien waivers for subcontractors, both tier 1 and tier 2., • Serve as a backup resource for check run processing, including reviewing payment batches for accuracy, verifying supporting documentation and approvals, and assisting with the preparation and distribution of vendor and subcontractor payments., • Ensure payments to subcontractors and suppliers are processed in accordance with company policies and payment schedules., • Share responsibility for administration of the vendors’ invoices processing which includes supporting the receipt, routing, coding, approval, and tracking of vendor invoices., • Monitor workflow queues, resolve processing issues, and ensure invoices are accurately routed and approved in a timely manner to support Accounts Payable operations., • Completes all other projects and duties as assigned. Knowledge, Skills and Abilities: • Excellent verbal and written communication skills., • Demonstrated professionalism, accountability, and effective self-management., • Working knowledge of Sage/Timberline or similar accounting software preferred., • Proficiency in Microsoft Excel and Microsoft Word, with excellent attention to detail and accuracy., • Ability to manage multiple tasks, prioritize workload, and consistently deliver precise, error-free work., • Strong teamwork and collaboration skills, with the ability to work effectively with other teams and departments., • Ability to independently learn new processes. Work Environment: • Frequently required to sit, stand, walk and climb stairs., • Must be able to sit for prolonged periods., • Required to be in-office., • Prolonged use of a computer, viewing display screens, typing and mobile phone., • Frequently required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Education and Experience: • High school diploma or GED required., • Associate's degree in Accounting, Business, or Finance preferred., • 1 to 3 years of accounting, bookkeeping, or clerical experience required., • Experience in construction accounting or a construction-related environment preferred. Salary Range: $22-26.44/hr Benefits: Christa offers a competitive benefits package including: • Comprehensive Medical, Dental & Vision Coverage, • 100% Employer-Paid Life and LTD Disability Insurance, • 401(k) with 50% Company Match, • Paid Time Off, • Paid Company Holidays Why Christa People join construction for the projects. They stay because of the people. At Christa Construction, we’re proud of the relationships we’ve built, with our clients, our partners, and within our own teams. If you’re looking for more than just your next project, and want to be part of a company where collaboration, quality, and long-term growth matter, we’d love to hear from you. Christa Construction LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process and to perform essential job functions. If accommodation is needed, please contact us. Requirements:

Job Description Job Description Isaac Heating & Air Conditioning is seeking a reliable General Construction Administrator for their Rochester, NY location. This position is designed to support construction estimating, project management, field personnel, and clients through various administrative tasks for all Isaac locations, and supporting the entire commercial department when necessary. What can we offer you? • Starting base salary of $65,000-70,000 annually, • Comprehensive Medical, Dental, and Vision Insurance, • 401k Retirement Plan with Company Match, • Paid Vacation and Sick Time, Paid Holidays, • Opportunities for Growth and Advancement Summary: For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. Isaac is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company. Responsibilities • Coordinate with office and field staff to ensure compliance with company policies and procedures, • Work with Project Managers to assist with specific reporting and paperwork, • Create and maintain project files within Service Titan, • Facilitate the entering of all labor, equipment, materials, subcontractors, and other job expenses in Service Titan, • Facilitate the commercial warranty process in Service Titan after direction from management, • Work with management on completing the required documents for AIA submittals, such as lien waivers, supplier affidavits, and any other required documents, • Generate invoices for AIA billings in Service Titan after the payment documents are approved, • Work with Project Managers to facilitate the preparation of submittals and closeout documentation, • Catalog all model and serial numbers for all equipment upon completion of projects, • Assist with accurate data entry to achieve accurate KPIs, • Log in to the purchasing queue daily and issue POs to field staff, • Assist commercial install department by generating and assigning leads, and processing small projects as needed for all Isaac locations, • Responsible for performing other responsibilities/duties as assigned by management

Job Description We are looking for a motivated Resolution Expert to join a growing team in Rochester, New York. This position focuses on speaking directly with consumers to address account concerns, arrange practical repayment solutions, and deliver a detail-oriented customer experience. The ideal candidate is confident on the phone, comfortable working in a fast-paced environment, and able to balance empathy with accountability while managing a high volume of daily interactions. Responsibilities: • Handle a large number of daily consumer calls, with a primary focus on outbound outreach while also responding to inbound inquiries., • Speak with customers to review account status, answer questions, and guide conversations toward timely resolution., • Set up and negotiate payment arrangements that align with company guidelines and individual customer situations., • Document interactions accurately and maintain detailed account records throughout the collections process., • Identify accounts that require additional review and route them for legal action, dispute investigation, or bankruptcy processing when appropriate., • Use sound judgment to de-escalate concerns, overcome objections, and move accounts toward resolution., • Manage conversations effectively across multiple accounts while meeting productivity and quality expectations., • Work with internal leadership and team processes to support efficient account recovery and consistent customer communication., • Previous experience in collections, customer service, sales, or another phone-based customer-facing role is preferred., • Strong verbal and written communication skills with the ability to build rapport and lead effective conversations., • Comfortable handling frequent calls each day in a performance-driven environment., • Solid attention to detail and the ability to maintain accurate documentation., • Basic technical proficiency and confidence using computer-based tools, including Apple systems., • Typing speed of at least 30 to 40 words per minute., • Bilingual language skills are a plus, particularly for supporting consumers in Puerto Rico., • A personable, confident approach with the ability to keep conversations engaging and productive.

Job DescriptionDescription: Job Objective: At Roberts Wesleyan University, Student Financial Services comprises both Financial Aid and Student Accounts. The Student Financial Services Counselor is responsible for processing of financial aid and student account functions including counseling and supporting students regarding all aspects of paying for University. Within a centralized student financial services structure, this position is responsible for supporting a variety of populations, including providing counseling to all students and parents on financial issues, financial aid packages, billing questions, and payment plan management. This position serves as the first point of contact for student inquiries in the Office of Student Financial Services. Job Responsibilities: Counseling (70%) • Participate in meeting the guidance and informational needs of students and families through individual counseling, written correspondence, training sessions and orientation programs, • Completes proactive outbound call/email campaigns to move students through an aid application and financing processes, • Advise prospective and returning students and families regarding financial aid options, application processing, and other issues related to education finance including bill payment options and the status of their account, • Engage in proactive efforts to assist students in the completion of their applications, financial literacy activities, and the financing of their education including assisting students with payment arrangements, • Assist students with the completion of required financial aid forms and electronic processes such as the Free Application for Student Financial Aid (FAFSA), master promissory notes, entrance loan counseling and other related documents, • Assists in outgoing call campaigns; deadline reminders, collection outreach and other notifications as necessary, • Maintains professionalism and exceptional customer service; even during occasional emotionally charged conversations, • Responds to inquiries with accurate and timely information, • Communicates and works with other student services offices to timely and effectively resolve student inquiries, • Timely documents pertinent information or discussions with students in PowerFAIDS and PowerCAMPUS, • Serves as “on-call” counselor when necessary. This includes phone, walk-in, and appointment counseling Program Management (25%) • Helps to ensure the effective operation of the student financial services office by utilizing knowledge and expertise in systems management and applying it to the office operations, • Ensures effective operation of the area of responsibility within the Student Financial Services Office by developing and recommending policies, adapting the systems to maximize efficiency, working collaboratively with colleagues, and performing duties as assigned General Responsibilities (5%) • Responsible for providing high quality correspondence, informational materials, and program documentation, • Make recommendations on policies and procedures, content and design of forms, office operations and customer service matters, • Engage in University-wide initiatives to support student success, achieve strategic growth, and build sustainable foundations, • Special projects and additional duties as assigned to enhance the level of service and commitment to students, their families and the University Requirements: Skills and Characteristics: • Bachelor’s degree required., • Excellent listening and counseling skills, including the ability to discern information, handle sensitive situations with confidence and formulate the best plan/resource to assist students, • Expert understanding and proficiency with computerized information and billing and financial aid systems and experience in PowerFAIDS or PowerCAMPUS preferred, • Strong communication skills, including the ability to communicate with credibility and confidence to various constituencies and across different departments, as well as government and other agencies, • Excellent customer service skills, including the ability to handle sensitive situations with confidence and display unconditional positive regard, • Strong ability to identify, analyze, and solve problems and develop cohesive and practical solutions that fit the department policies, practices, and methods, • Commitment to detail and quality work that is reliable and consistent, • Ability to organize work in a systematic way and manage time effectively, • Excellent math and calculations with speed and accuracy, • Working knowledge of federal financial aid regulations, • Proficiency in Google and Microsoft suite software, • Value teamwork and work well with others

Job Description Do you enjoy helping people and creating positive customer experiences? Join Goodwill of the Finger Lakes, where our mission is elevating people, community, and planet for a good today and a better tomorrow. As a Cashier, you are often the first and last person our customers interact with, making you an important ambassador of our mission and values. Through outstanding customer service, accurate transactions, and a welcoming presence, you'll help create a positive shopping experience while supporting programs and services that strengthen our community. What You'll Do • Welcome customers with a friendly and enthusiastic greeting and provide exceptional customer service, • Process transactions accurately using the cash register, • Properly package merchandise and ensure accurate payment collection, • Promote Goodwill's Round-Up Program and invite every customer to make a donation at checkout, • Maintain an accurate cash drawer and follow all cash-handling procedures, • Assist in resolving customer concerns in a professional, courteous, and respectful manner, • Help maintain a clean, safe, and welcoming shopping environment throughout the store, • Support other store functions through cross-training opportunities, including sorting, pricing, stocking, and merchandising merchandise Customer Service Expectations As a Cashier, you play an important role in creating a welcoming experience for every customer who visits our stores. We are looking for individuals who: • Enjoy interacting with diverse customers and community members, • Demonstrate professionalism, patience, and respect in every interaction, • Take initiative in assisting customers and solving problems, • Create a positive and friendly shopping experience, • Support Goodwill's mission through exceptional service and community engagement What We're Looking For • High school diploma or GED preferred, • Previous retail or customer service experience preferred, but not required, • Basic math skills and attention to detail, • Strong communication and interpersonal skills, • Ability to read and understand receipts, schedules, policies, and other workplace documents, • Ability to work effectively both independently and as part of a team, • A positive attitude and commitment to providing excellent customer service Work Schedule & Availability • Open and flexible availability preferred, • Willingness to work evenings, weekends, and holidays is required, • Schedule may vary based on store needs Work Environment This position is based in a retail store environment. Team members may occasionally be exposed to outdoor conditions while assisting with donations and may work in the donation processing area, which has a warehouse-like setting. Physical Requirements • Standing for extended periods throughout the shift, • Frequent walking and movement throughout the store, • Regular bending, reaching, stocking, and merchandising activities, • Ability to lift, carry, push, and pull merchandise and equipment safely, • Frequent handling of merchandise and cash transactions Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Why Work at Goodwill of the Finger Lakes? When you work at Goodwill, you’re doing more than stocking shelves - you’re helping to create opportunity in our community. We value teamwork, respect, and growth, and we are committed to living our BLUE values every day. At Goodwill, your work matters. Every item you process, every customer you help, and every shift you work supports our mission of elevating people, community, and planet for a good today and a better tomorrow. If you’re looking for meaningful work in a supportive, values‑driven environment, you’ll find it here. Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Elevate LLC | Partner Firm Opportunity \n Location: Rochester, New York (On-Site) \n Schedule: Full-Time, Monday–Friday, 9:00 AM–5:00 PM (40 hours per week) \n Target Start Date: January 1, 2027 \n Salary: $40,000+ (depending on expertise and experience) \n \n About Elevate \n Elevate LLC is a next-generation professional services platform built to partner with entrepreneurial, growth-focused accounting, tax, and advisory firms. Our mission is to empower firms and their leaders by providing capital, operational support, technology, and strategic guidance to help them scale while preserving their independence and culture. \n A partner firm of Elevate located in Rochester, New York is seeking a highly organized and professional Administrative Assistant to support daily office operations and serve as the first point of contact for clients. This role is essential to providing exceptional client service, maintaining an efficient and welcoming office environment, and supporting the firm's Partners and Staff throughout the year, including during the busy tax season. The ideal candidate enjoys working in a fast-paced professional environment, communicates effectively, manages competing priorities with care, and takes pride in delivering a positive client experience. \n \n Key Responsibilities \n Client Reception & Service \n\n • Greet and assist clients visiting the office in a professional and welcoming manner.\n, • Monitor the front reception desk and serve as the primary point of contact for in-person visitors.\n, • Answer incoming phone calls and respond to basic client inquiries by phone or email.\n, • Direct client requests to the appropriate Partner or team member.\n\n Administrative Support \n\n • Schedule client appointments and internal meetings for Partners.\n, • Manage incoming and outgoing correspondence, including email, fax, USPS, FedEx, courier services, and other deliveries.\n, • Provide general administrative support and assist with special projects as needed.\n\n Billing & Payment Processing \n\n • Work within the firm's billing portal to process client payments accurately and securely, including payments received in person, by mail, or through approved electronic payment methods.\n, • Record payments promptly and provide receipts or payment confirmations to clients as needed via email.\n, • Assist with Accounts Receivable collection efforts by contacting clients via phone and email regarding outstanding balances and past due invoices.\n, • Maintain a professional and courteous approach during collection calls and document client communications, payment commitments, and follow-up dates.\n, • Respond to basic client questions regarding invoices, payment status, and balances due, and provide assistance on how to make payments electronically via the online billing portal.\n, • Research routine billing questions and coordinate more complex invoice, adjustment, credit, or account questions with the Firm Administrator or Partner.\n, • Monitor and respond to billing-related emails, phone messages, and client requests to support timely resolution, escalating issues to the Firm Administrator or Partner as needed.\n, • Prepare and submit client billing form submissions on behalf of Partners and Directors as instructed, including creating draft invoices and sending them to clients.\n\n Document Management \n\n • Receive client information and source documents delivered in person or by mail.\n, • Scan, organize, and route documents to create and maintain electronic client files.\n, • Handle confidential client and firm information with discretion.\n\n Tax Return & Client Deliverable Support \n\n • Assist with assembling, processing, and distributing individual and business tax returns.\n, • Support the preparation and delivery of other client deliverables.\n, • Coordinate client pickups and deliveries, particularly during peak tax season.\n, • Assist with new client onboarding, including drafting engagement letters, sending tax organizers, and requesting prior year tax documents.\n\n Office Operations \n\n • Maintain office inventory and place kitchen and office supply orders as needed.\n, • Keep conference rooms, reception areas, common areas, and the kitchen organized and presentable.\n, • Perform light shared-office upkeep, including loading or emptying the dishwasher and resetting client-facing spaces.\n, • Coordinate routine office and vendor needs as directed.\n\n Other Responsibilities \n\n • Support administrative, operational, and client service initiatives across other Elevate platform firms as needed and if capacity allows.\n, • Provide cross-functional support for special projects, firm integrations, and shared platform initiatives.\n, • Assist with back-office, client-facing, and administrative activities to help maintain consistent service levels across the Elevate platform.\n, • Collaborate with team members across multiple offices and business units to support firm operations and strategic priorities.\n\n \n Qualifications \n\n • High school diploma or equivalent required; Associate degree preferred.\n, • Two or more years of administrative, receptionist, customer service, or office support experience preferred.\n, • Experience in a public accounting firm, law firm, financial services firm, or other professional services environment is a plus.\n, • Proficiency with Microsoft Outlook, Word, Excel, and standard office technology.\n, • Strong customer service, interpersonal, written, and verbal communication skills.\n, • Excellent organization, accuracy, attention to detail, and follow-through on assignments.\n, • Ability to manage multiple priorities and remain composed during high-volume periods.\n, • Ability to handle confidential information with discretion and professionalism.\n, • Ability to work on-site Monday–Friday, 9:00 AM–5:00 PM, with additional hours during peak periods (January–April and August–October) as needed.\n\n \n Compensation & Benefits \n Compensation for this role is based on experience and is aligned with market rates. We value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: \n\n • Medical, Dental, and Vision plans\n, • 401(k) plan\n, • Generous Paid Time Off (PTO)\n, • Paid Firm Holidays\n, • Discretionary Performance Bonus\n\n Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. \n Elevate and its related subsidiaries are equal opportunity employers. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law.

Job Description The Sales Floor Team Member is responsible for continuous quality checks on sales floor products. This individual will be responsible for merchandising hard and soft line products according to standard operating procedures. This employee will also provide excellent customer service and maintain a clean, neat and safe work environment. This position will also be cross-trained and be responsible for duties outside of merchandising, including but not limited to cash register responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Stocks the sales floor with newly processed merchandise, fitting room go-backs, and new good items as directed;, • Completes pushing of carts within the prescribed time frame;, • Check for quality and report to management;, • Pull inventory off the floor for quality and rotation., • Continuously put forth effort in increasing efficiency in adding and displaying merchandise on the sales floor., • Maintain a friendly, helpful attitude toward the customer. Must possess professional service oriented etiquette at all times., • Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival., • Assist customers in locating and selecting merchandise., • Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns., • Record sales using the cash register while properly packaging merchandise., • Asks every customer for a round-up donation, maintains a minimum of 25% round up average., • Ensure accurate payment collection., • Maintain proper cash balance in assigned till per over/under policy., • Maintains interior and exterior, merchandise displays, and other inventory in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)., • Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion., • Perform other duties as assigned by supervisor. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred. Previous retail experience preferred. LANGUAGE SKILLS: • Ability to read and understand documents such as time cards and policy manuals., • Ability to write routine reports., • Ability to speak effectively and communicate clearly to other employees and customers. WORK ENVIRONMENT: While performing the duties of this job the employee is usually working in a comfortable store environment. At times, this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area, which is a warehouse-like environment. AVAILABILITY: Must have open and flexible availability, and be willing to work evenings and weekends. PHYSICAL DEMANDS: Physical Demands- Sales Floor Team Member Frequency Never Almost Never Seldom Frequently Always Sitting X Standing X Walking X Bending over X Crawling X Reaching Overhead X Crouching X Kneeling X

Accounts Receivable \n Location: Rochester, NY \n Contract to hire, NO C2C's \n You MUST live in the Rochester area, Monday through Wednesday onsite \n \n The Recovery Representative is responsible for resolving bank-returned payments associated with FSA, Health & Benefits, 401(k), debit card, and other ancillary products. This is a high-volume, client-facing role that combines collections, account research, problem resolution, and customer service. \n \n The representative will work directly with clients to understand why a payment or debit was unsuccessful, recover outstanding funds, and educate clients on steps they can take to help prevent future bank returns. The role requires confidence handling challenging financial conversations while maintaining a professional, service-oriented approach. \n \n Required Qualifications \n\n • Previous collections experience.\n, • Associate degree or higher.\n, • Previous experience working directly with customers or clients.\n, • Experience handling inbound phone calls in a professional environment.\n, • Ability to confidently navigate difficult or potentially escalated client conversations.\n, • Ability to work effectively in a high-volume, fast-paced environment with limited downtime.\n, • Strong computer skills and ability to learn multiple systems and processes.\n, • Working knowledge of Microsoft Office, including Word and Excel.\n, • Professional verbal and written communication skills.\n\n \n Nice to Have Qualifications \n\n • Banking or financial services experience.\n, • Previous call center experience.\n, • Experience in finance, accounting, payroll, or payment processing.\n, • Sales experience, particularly experience overcoming objections or discussing payments with customers.\n, • Bachelor's degree.\n, • Experience researching payment failures, returned transactions, or banking issues.\n, • Familiarity with FSA, Health & Benefits, 401(k), payroll, or related financial products.\n, • Experience working in a metric-driven environment.\n\n \n Key Responsibilities \n\n • Handle inbound calls and resolve bank returns, failed debits, and outstanding balances.\n, • Research and process new and pending returned items across products such as FSA, Health & Benefits, 401(k), and debit card programs.\n, • Recover as much lost revenue as possible while providing quality service to internal and external customers.\n, • Handle client objections and work returns through completion using established guidelines.\n, • Educate clients on return reasons, prevention, and alternate service or resolution options when appropriate.\n, • Evaluate client status and available services while helping mitigate financial risk.\n, • Maintain required daily call activity and accurate account documentation.\n, • Develop working knowledge of applicable products and systems.\n, • Participate in ongoing training to strengthen product and process knowledge.\n, • Follow department procedures and applicable requirements, including FDCPA and NACHA guidelines.\n\n

ClearPay Processing is looking for experienced merchant services reps who already know how to read a statement, find savings, and close deals. \n \n If you’ve sold payment processing before, this is built for you. If you haven’t, this probably isn’t the right fit. \n \n We offer an 80/20 split in your favor, lifetime residual ownership, no volume minimums, and the freedom to build without micromanagement. \n \n Even better, ClearPay gives reps access to two major field advantages: our Appointment Setting Program and Free Clover Placement Program for qualified merchants. \n \n WHAT YOU GET \n 80/20 residual split \n Lifetime ownership of your portfolio \n Appointment Setting Program with vetted appointments \n Free Clover Placement Program for qualified merchants \n $1,000 bonus after your first 10 deals \n Monthly residuals with no volume minimums \n Uncapped income from day one \n Remote / field-based opportunity \n ClearPay merchants also earn reward points on processing volume, including travel, gift cards, and merchandise. It’s a strong door-opener and a real differentiator in the field. \n \n THE RIGHT FIT \n 1+ year in merchant services or payment processing sales \n Able to self-source and close without hand-holding \n Motivated to build long-term residual income \n No base salary. No fluff. Just strong splits, real residuals, and a product that gives experienced reps something better to sell. \n \n If you’re ready to own what you build, apply now.

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank. • Own accounts receivable aging across all active district accounts — produce and distribute a comprehensive weekly AR aging report to the Sr. Manager and VP every Monday without exception, • Execute a structured, proactive collections outreach program with defined touchpoints at Day 15, Day 30, and Day 45 for all outstanding invoices, maintaining professionalism and relationship continuity throughout, • Identify and escalate accounts exceeding 60 days past due to the Sr. Manager, providing complete account history, payment correspondence, and a recommended course of action, • Serve as the initial point of intake for all district billing inquiries and disputes — log, triage, and brief the Sr. Manager within 24 hours of receipt, ensuring no dispute goes unacknowledged, • Facilitate payment method setup and onboarding for district accounts, including ACH enrollment, check processing coordination, and portal payment configuration, • Provide investigative support to the Sr. Manager during dispute resolution, supplying payment history, prior dispute patterns, and client relationship context, • Prepare and maintain complete documentation in support of Legal escalations, including payment history records, written correspondence, and account timelines, • Identify potentially uncollectable balances and present findings to the Sr. Manager for Revenue Accounting bad debt write-off assessment, • Produce the monthly AR aging summary for distribution to the CFO and senior leadership, • Monitor field trip and charter payment status across all active accounts, proactively surfacing unpaid balances approaching service authorization thresholds Requirements • 3+ years of experience in collections, accounts receivable, or billing operations — prior experience working with government entities, public agencies, or school districts is a meaningful differentiator, • A demonstrated track record of measurably reducing AR aging and improving collections rates through the consistent application of structured outreach processes and escalation frameworks, • Experience managing a diverse portfolio of accounts with varying payment behaviors, AP structures, billing contacts, and escalation sensitivities — including clients with complex internal approval and payment authorization processes, • Excellent written and verbal communication skills — the ability to follow up on past-due balances in a manner that is professional, firm, and relationship-preserving, • Working proficiency in NetSuite or a comparable enterprise ERP — including AR reporting, invoice history review, open item management, and payment application tracking, • Exceptional organizational discipline and attention to detail — the ability to manage a large volume of open items simultaneously without allowing anything to age unacknowledged, • The ability to document a billing dispute thoroughly and accurately, providing the leadership with a complete, well-organized intake package that enables efficient investigation and resolution Nice to Haves • Experience managing receivables for government-funded or regulated clients with complex internal payment authorization processes, • Familiarity with multi-entity billing structures requiring collections outreach across multiple contacts within a single organization, • Experience supporting Legal escalation processes including preparation of demand letter documentation and payment history packages, • Background in both a structured corporate AR environment and a scaling organization where processes were being built simultaneously The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US Seattle is: $102,000 to $129,000 Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

POSITION SUMMARY The Accounting Specialist will assist with day-to-day Accounts Payable function by accurately processing vendor invoices, maintaining vendor records, reviewing vendor statements, and assisting with various accounting and administrative tasks. This position reports directly to the Accounting Manager and works closely with vendors, project teams, and other departments to ensure invoices and vendor information are processed accurately and timely in the Viewpoint accounting system. The ideal candidate is detail-oriented, organized, comfortable communicating with vendors, and able to manage multiple priorities in a fast-paced environment. RESPONSIBILITIES • Receive, review, and process vendor invoices for accuracy, completeness, and proper supporting documentation., • Enter invoices into the Viewpoint accounting system, ensuring accurate coding, amounts, vendor information, and appropriate job/account allocations., • Prepare and process weekly payable check runs, including vendors and subcontractors, for all entities based on company guidelines., • Identify and research discrepancies. Work directly with project teams to revise/correct paperwork, as necessary., • Review vendor statements and reconcile outstanding invoices and balances to ensure accounts are complete and accurate., • Maintain and update vendor information in the accounting system, including addresses, contact information, payment preferences, and other required documentation., • Ensure accurate and timely processing of transactions and posting into company ERP system., • Ensure financial records are maintained in compliance with accepted policies and procedures., • Collaborate with functional and operational departments to provide financial support, resolve discrepancies, and achieve organizational goals and objectives., • Maintain appropriate/tactful communication with various levels of personnel within the organization., • Perform other accounting and administrative duties as assigned. QUALIFICATIONS • Education/Experience:, • Bachelor’s degree in accounting or finance and/or 3+ years of related experience or an equivalent combination of education and experience strongly preferred., • Skills/Competencies:, • Strong Excel, Word, Outlook, and Bluebeam Revu skills., • Good written and verbal communication skills., • Excellent problem-solving skills., • Able to multi-task and prioritize work effectively., • Detail oriented, accurate, and organized., • Demonstrate a customer-focused approach, ensuring satisfaction & addressing needs promptly. PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. This position is based on site at Corporate. About LeChase: LeChase was awarded ENR, NY contractor of the year for 2024. Established in 1944, LeChase prides itself on offering the capabilities of a large firm while maintaining the personalized service of a small firm. Today, the company ranks among the nation’s top contractors – providing general construction and construction management services in a wide range of industries and on projects of all sizes. With a dedicated team of professionals striving to deliver excellence, the firm has earned a reputation for quality, safety and integrity. In addition to serving customers from its operations across the East Coast, LeChase can provide resources to meet the unique needs of clients no matter where they are located. EEO Statement: LeChase is an Equal Opportunity Employer and prohibits discrimination of any kind during the hiring process, including but not limited to discrimination on the basis of race, color, sex, disability, protected Veteran status, nationality, religion, age, pregnancy, sexual orientation, gender identity, genetic information, or any other non-merit-based factor. A culture of empowerment. A place to thrive. Note to Recruiters, Placement Agencies, and Similar Organizations: LeChase does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resume to our job alias, website or to any LeChase employee. LeChase will not pay fees to any third-party agency or firm and will not be responsible for any agency fees, associated with unsolicited resumes. Unsolicited resumes received will be considered property of LeChase and will be processed accordingly. Salary commensurate upon experience

Job DescriptionCoach lacrosse on your own schedule in Rochester, New York. STXZ Lacrosse has 1 opening(s) for independent lacrosse coaches in the Rochester area, to cover client requests for private lessons we can't currently fill. We bring you the clients. You run the sessions. About STXZ STXZ is a technology platform that connects families with independent lacrosse coaches across the United States. We send you clients in your area, handle the administrative work, and get out of your way so you can coach. If you have lacrosse experience and want coaching work on a flexible schedule, this is for you. How it works When a family near Rochester requests lessons through STXZ, we send you a client offer with the details. You review it and decide whether to take it. No quotas, no pressure, no penalty for declining. When you accept: • You contact the client directly within 24 hours, • You and the client agree on schedule and location: their home, a local field, a park, your call, • You run the session your way. Drills, pacing, and structure are your professional judgment, • You submit a quick lesson briefing on the platform after the session, • You get paid STXZ never tells you how to coach, what drills to use, or how to structure your lessons. What you earn • $35 to $50 per one-hour session, paid as a flat per-lesson rate. Rates are set by STXZ, vary by market and demand, and are confirmed in writing before your first lesson., • Payout within 24 to 48 hours after you submit your lesson briefing, via PayPal, • 1099-NEC issued at year end if you earn $2,000 or more through the platform, • Paid per completed session. Lesson volume depends on client demand in your area, and STXZ does not guarantee a minimum number of lessons., • No fee to apply, and nothing to pay up frontSchedule Most lessons run weekday afternoons and evenings and on weekends. Work when you want and pause your availability anytime. What you control • Your schedule. Accept or decline every offer without penalty or impact on your standing., • Your methods. Drills, lesson plans, teaching style, all yours., • Your territory. Set your own travel radius, from a few miles to 35 or more., • Your approach. You decide what equipment to bring to each session.What STXZ handles, • Client acquisition. We market the platform and bring families to you., • Matching. We send you local client offers that fit your profile., • Payment processing. We collect from clients and pay you after each session., • Billing, refunds, and disputes. Our support team handles all of it. You coach., • Liability coverage. Active coaches are enrolled in STXZ's platform liability coverage program for sessions booked through STXZ. The program fee is $30 per year, and it is $0 down: nothing is due to get started or to begin receiving client offers. The fee is recovered from your first lesson payout once you start coaching. This is limited coverage for platform-booked sessions only; independent coaches may also choose to carry their own personal insurance.Who this is for, • Coaching experience at the youth, high school, club, or college level, or playing experience at the high school varsity, club, college, or professional level, • 18 or older, • Legal authorization to work in the United States, • Willing to complete a third-party background check, arranged by STXZ, before receiving full client details, • Reliable transportation to training locations in your area, • Your own stick and basic training equipment: cones, balls, training aids, • Strong communication with parents, players, and the STXZ team, • Professionalism and confidence working independently with families and youth athletesHow to apply Apply here (about 2 minutes). If your background fits, we send a short coaching profile questionnaire: playing history, coaching experience, positions, availability. After review and background screening, approved coaches start receiving local client offers. STXZ is a technology platform that connects clients with independent lacrosse coaches. STXZ does not employ, supervise, manage, or control coaches or their training sessions. Coaches are engaged as independent contractors and are responsible for their own coaching methods, taxes, and scheduling. STXZ considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: • Help local business owners save money on their credit card processing!, • Prospect leads thru a combination of warm leads and referrals, • Attend appointments set by marketing and pitch Riverside’s products and services, • Follow Riverside’s proven sales methods to negotiate and close new deals, • Check in with National Sales Managers for support in closing new accounts and to receive additional training, • Follow up with leads and move them thru the sales funnel, • Attend ongoing trainings to enhance sales skills, • Attend AM conference calls to learn about daily bonuses and prizes, • Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! • Customer service background (preferred), • Self driven, upbeat, outgoing individuals!, • All levels of sales experience accepted, some sales experience preferred but not required!, • Ability to network/self-market to gain self-generated leads., • We are looking for those with great time management, positive mindset, communication, and integrity; we can teach you the rest! Customer Service & Sales Associate Position Perks: There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together • 1099 Sales Associates are commission based with uncapped earnings!, • YOU create your own schedule., • Weekly draw available., • Residual Income., • Recruiting bonuses & Referral Program, • Train from home over video conference calls., • Remote meetings/conference calls from home and field sales work., • Production bonuses earned weekly., • $75k-95k earned yearly, with top performers making 100k +., • Travel expenses compensated., • Advancement opportunities to Territory Manager and National Sales Manager., • Gas reimbursement. Riverside Payments encourages applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Riverside Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national original, age, disability or genetics. In addition to federal law requirements, Riverside Payments complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \nCompany Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Who we are:\r\n\r\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\r\n\r\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\r\n\r\nWhat we do:\r\n\r\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\r\n\r\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores.Our mission is to accelerate the transition from traditional electronic cash registers to powerful new point of .Our highly specialized sy

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores.Our mission is to accelerate the transition from traditional electronic cash registers to powerful new point of .Our highly specialized sy

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores.Our mission is to accelerate the transition from traditional electronic cash registers to powerful new point of .Our highly specialized sy

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores.Our mission is to accelerate the transition from traditional electronic cash registers to powerful new point of .Our highly specialized sy

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores.Our mission is to accelerate the transition from traditional electronic cash registers to powerful new point of .Our highly specialized sy

If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management. Job Responsibilities • Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000, • Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses, • Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio, • Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed, • Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships, • Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs, • Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements Required qualifications, capabilities, and skills • Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience, • General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market, • Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners, • Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently, • Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients' behalf and follow through with commitment, • Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint Preferred qualifications, capabilities, and skills • Bachelor's degree in Finance or related field or equivalent work experience, • Strong current business network Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction. Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.

Angels In Your Home, a New York State Licensed Home Care Services Agency (LHCSA), is seeking an experienced, detail-oriented Medical Biller / Accounts Receivable Specialist to join our administrative team. The Medical Biller / Accounts Receivable Specialist plays an important role in ensuring the accurate and timely billing and collection of payments for home care services. This position is responsible for preparing and submitting claims, reviewing billing documentation, posting and reconciling payments, monitoring accounts receivable, and following claims through payment or resolution. The ideal candidate will have prior experience with healthcare, Medicaid Managed Care, or home care billing and collections and understand the relationship between authorizations, scheduled and worked services, EVV documentation, claims submission, remittance, denials, and reimbursement. This position works closely with internal billing, scheduling, intake, payroll, and clinical staff, as well as managed care plans, insurance representatives, and other payers, to identify and resolve billing issues and ensure services are billed accurately and in accordance with payer requirements. • Prepare, review, and submit accurate and timely claims for home care services in accordance with payer requirements, agency procedures, and applicable billing regulations., • Review authorizations, plans of care/service information, schedules, timesheets, EVV records, and other supporting documentation prior to billing to ensure services are billable and properly supported., • Verify that billed units, dates of service, service codes, rates, authorizations, and caregiver/service documentation are accurate prior to claim submission., • Monitor submitted claims through adjudication and payment., • Post and reconcile payments, remittance information, adjustments, denials, and other account activity accurately and timely., • Maintain and reconcile accounts receivable, including outstanding, unpaid, underpaid, denied, and rejected claims., • Identify billing discrepancies and work with appropriate internal departments to obtain corrections or missing documentation., • Research and resolve claim denials, rejections, underpayments, authorization discrepancies, and other reimbursement issues., • Correct and resubmit claims when necessary and complete appropriate follow-up until claims are resolved., • Communicate with Medicaid Managed Care Plans, insurance companies, payer representatives, and other funding sources regarding claim status, payment discrepancies, denials, authorizations, and billing corrections., • Review payer remittance information and identify discrepancies between expected and actual reimbursement., • Assist with collections and follow-up on outstanding balances and aged accounts receivable., • Maintain accurate billing records, documentation, and supporting information in accordance with agency policy and payer requirements., • Ensure billing practices comply with applicable Medicaid, managed care, EVV, payer, HIPAA, and agency requirements., • Maintain confidentiality of patient, employee, payer, and agency information., • Stay informed of payer updates, billing requirements, reimbursement changes, and process changes that may impact claim submission or payment., • Work collaboratively with scheduling, intake, payroll, clinical, compliance, and administrative staff to resolve billing-related issues., • Communicate clearly and professionally regarding missing documentation, authorization issues, claim corrections, and other matters affecting reimbursement., • Assist with billing reports, account reconciliation, audits, and other billing or accounts receivable functions as assigned. Required Qualifications • Prior experience in medical billing, healthcare billing, home care billing, accounts receivable, or claims processing., • Experience working with insurance claims, payer reimbursement, denials, collections, and accounts receivable., • Strong understanding of the billing cycle from service documentation and claim submission through payment, denial resolution, and reconciliation., • Strong analytical and problem-solving skills with excellent attention to detail., • Ability to identify discrepancies involving documentation, schedules, authorizations, units, rates, payments, and claims., • Ability to independently research billing issues and follow claims through resolution., • Strong written and verbal communication skills., • Ability to manage multiple priorities, meet billing deadlines, and maintain organized and accurate records., • Proficiency with Microsoft Office, particularly Excel and Outlook., • High school diploma or equivalent required. Preferred Qualifications • 2+ years of medical billing, healthcare billing, or accounts receivable experience preferred., • Prior home care or LHCSA billing experience strongly preferred., • Experience billing New York Medicaid Managed Care Plans strongly preferred., • Knowledge of Medicaid, managed care authorizations, EVV, claim submission, remittance, denial management, and reimbursement processes., • Experience with HHAeXchange strongly preferred., • Experience with EDI/837 claims, electronic remittance/835 files, clearinghouses, or payer billing portals is a plus., • Associate degree or additional education/training in medical billing, healthcare administration, accounting, or a related field preferred.

Ensure full reimbursement is received by RRH for clinical services rendered including professional, long-term/home care and hospital care, by effectively and accurately managing a receivable. Resolve edits to ensure accurate claims are sent to primary and secondary insurances. Research and resolve denials and payer requests for information promptly and accurately in order to secure payment. Work as part of a dynamic team continually looking for ways to improve a complex business process. Key Responsibilities: • Review and accurately process claim edits in a system work queue. Accurately handle claim adjustments and coverage changes as needed., • Review and process claim denials according to established processes. Research and resolve denial issues via the payer website, coverage policies and/or phone calls to the payer. Submit corrected claims and appeals., • Process account adjustments and refunds as needed according to department policy and procedure., • Document actions appropriately and follow-up with payers to ensure they take actions promised. Follow-up on claims with no responses. Manage large workload using tracking tools to ensure we don't fail to follow-up before a payer's deadline., • Participate in team meetings which review new procedures, new denial types and system updates. Report problems and patterns to the supervisor to help keep policies and procedures up to date with new clinical programs and payer policy changes., • Acquire and maintain knowledge of system terminology, claim/denial/coverage concepts and terms, and relevant HIPAA privacy rules and other regulations. Expertly use insurance websites to explore denial issues and resolve them using the tools in Epic, including accessing clinical documentation and authorization details., • Respond to patient complaints by researching coverage and claim processing to ensure the patient responsibility is accurate. Contact insurance as needed. Coordinate resolution with Customer Service staff. Desired Attributes: • Education/Training: At least one year experience in a Medical Office environment preferred, • Basic knowledge of medical billing, cording, collection processes, insurance policies and governmental regulation provision preferred, • Knowledge of UBO4 billing form and 1500F05 specific payer requirements preferred, • Excellent problem solving, organizational and oral and written communication skills required, • Successful completion of annual age and job specific competencies and skill verification tools required, • Proficiency in a variety of computer applications and spreadsheet applications and common office equipment Education: Licenses / Certifications: Physical Requirements: S - Sedentary work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. Pay Range: $18.50 - $21.25 City: Rochester Postal Code: 14617 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans by a prospective employee and/or employee's Physician or delegate will be considered for accommodations.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 905 Elmgrove Rd, Rochester, New York, United States of America, 14624 Opening: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910402 United Business Office Work Shift: UR - Day (United States of America) Range: UR URCC 204 H Compensation Range: $19.72 - $26.62 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: General Purpose: The claims resolution representative II is responsible for working across the professional fee organization, performing routine follow-up activities designed to bring all open account receivables to successful closure. Responsible for effective claims follow-up to obtain maximum revenue collection. Responsibilities include but are not limited to researching, correcting, resubmitting claims, submitting appeals and taking timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. Essential Functions: With general direction of the Manager/Supervisor/Lead: 40%: • Follows department policies and procedures and maintains and exercises thorough knowledge of insurance company billing requirements and regulations to research and resolve unpaid accounts receivables, making any corrections in the professional billing system necessary to ensure balance resolution for all assigned URMFG physician services. 25%: • Follows up on denied accounts through review of remittances (EOBs), insurance correspondence, rejections received thru daily electronic and claims submission, etc., • Research claims, identifies problems, and takes appropriate action to assure claim resolution. 20%: • Responds to all billing-related inquiries from colleagues, departments, patients, and payors in a timely and professional manner., • Communicates any missing/incomplete information to providers and department administrative support staff to ensure accurate billing., • Communicates with insurance representatives through telephone calls, payer website, and written communication to ensure accurate processing of claims. 15%: • Follows established procedure for missing insurance payment information on claims., • Keeps management informed of trends., • Remains current on changes in billing requirements associated with claim processing and coding. 5%: • Escalate issues that may prevent completion of responsibilities to management. May perform other duties as assigned. Qualifications: Required: • High School diploma and 2 years of related work experience, • Or equivalent combination of education and experience. Preferred: • Strong working knowledge of the professional billing software applications, • Excellent customer service skills The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 905 Elmgrove Rd, Rochester, New York, United States of America, 14624 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910401 Patient Self-Pay Services Work Shift: UR - Day (United States of America) Range: UR URG 103 H Compensation Range: $18.00 - $25.14 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsible for accurate and efficient prepping, scanning, indexing and quality checking of documents. Responsible for ensuring that all necessary correspondence and documentation needed for the billing system has been received and is accurate. • Performs quality assurance checks of outgoing correspondence. Sorts and routes incoming mail, including but not limited to, patient refund checks, statements, collection letters, and correspondence. Validates patient addresses via telephone, returned mail, or using electronic tools. Updates the billing system accordingly, ensuring patient addresses and all pertinent registration data are accurate. Mails outgoing statements, receipts, requisitions, and letters., • Receives daily, weekly, and monthly reports from external customers for review and processing, including verification and billing of insurances, payment transfer requests, verification of account status, and other reports as assigned. Processes internal reports to ensure accounts are processing appropriately within the billing system. Performs quality assurance checks regarding outgoing correspondence. Requests and distributes daily statement requests., • Prepares all payments received from collections agencies for payment posting, in accordance with established policies and procedures. Receives incoming inquiries from both internal and external customers and ensures account status is kept current., • Creates and follows work tickets on research issues. Assigns patient disputes with equity and performs follow ups to ensure the mandated timeframes are met. Alerts management team to issues not completed within specified timeframes. Identifies potential issues or trends and reports to management., • Other duties as assigned., • High School diploma or equivalent and 1 year of relevant experience required, • Or equivalent combination of education and experience The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

The Customer Sales and Experience Specialist is the first and last impression of the salon, responsible for creating a welcoming, professional, and elevated experience for every guest. This role ensures smooth front desk operations, accurate appointment scheduling, and prompt, courteous service. In addition to supporting the salon team and resolving client concerns, the Customer Sales and Experience Specialist plays a key role in driving salon success by confidently recommending and selling retail products that support each guest's hair routine. By combining exceptional customer service with product knowledge and sales focus, this role helps build client trust, boost revenue and reinforces the salon's commitment to delivering expert care beyond the chair. • Proactively recommends retail products based on guests' needs, stylist consultation and seasonal promotions., • Achieves or exceeds individual retail sales goals and contribute to overall salon sales targets., • Educates guests on the benefits and usage of products to support their at-home care routine., • Partners with stylists to reinforce product recommendations during checkout., • Supports the execution of in-salon promotions, product launches and limited time offers., • Actively supports daily, weekly, and monthly retail goals by educating guests and upselling salon products which need to also result in meeting the minimum productivity expectations for the CSES position., • Drives retail sales by recommending products that align with guest needs and stylist consultation while utilizing FindMore when appropriate., • Encourages guest rebooking and promotes JCPenney Rewards and Credit Card acquisition and usage., • Greets every guest with warmth and professionalism, creating a welcoming and memorable first impression., • Engages and actively listens; ensures guests feel supported, and excited to return., • Delivers a seamless and personalized experience throughout the guest's visit, ensuring satisfaction from check-in to check-out., • Communicates effectively with guests to confirm appointments and answer questions., • Supports a positive team environment by collaborating with stylists, managers, and fellow Customer Experience Specialists., • Upholds a high standard of hospitality that reflects the salon's commitment to quality in every detail., • Meets or exceeds company attendance and on-time standards., • Participates in ongoing skills development through company and/or vendor provided training and skill practice., • Promotes and supports events that drive traffic, client engagement, and service bookings., • Participates in team meetings and training to stay aligned with salon goals., • Ensures front desk operations run smoothly, including accurate scheduling, guest check in and out and payment processing., • Upholds salon cleanliness and organization standards within front desk and salon retail area., • Handles phone and in person inquiries with efficiency and professionalism., • Supports inventory management by tracking product levels, restocking retail shelves and alerting leadership of low stock., • Follows salon policies and procedures, including safety, sanitation, and compliance protocols., • Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services., • Results: Solve problems and make smart decisions that drive sales, profit, and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others., • Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes., • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency. If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Pay Range USD $16.00/Hr -USD $20.00/Hr.

While performing in the role of an Access Associate, provides knowledge, expertise and guidance to a team of access associates. In a customer service oriented manner, interviews patients and/or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs. Within the senior capacity: • Applies mastery of skills in area of specialization, • Provides guidance and general oversight to less experienced employees; may train new employees., • Duties and tasks reflect substantial variety and complexity., • Serves as a resource to others in the resolution of complex issues, patient cases, or technical skills., • Provides knowledge, expertise and guidance to a team of access associates to ensure the following duties are completed timely and accurately while meeting regulatory standards., • Manages incoming calls while providing necessary information., • Greeting of patients and/or their representatives and providing direction as needed., • Scheduling and/or prescheduling patient transportation as needed, • Registering and/or pre-registering patient visits., • Interviewing the patient and/or their representative for necessary information and completing the registration process as defined by departmental policy. (meet and greet), • Identification of services where no payment source has been identified to be followed up by communication of financial assistance and/or payment arrangements., • Verification of insurance eligibility/coverage and obtaining necessary precertification's/authorizations when applicable., • Collecting/processing co-payments, deductibles and/or other types of payments. Provides an estimate of cost when applicable., • Reviews charges in charge review WQs for completeness and accuracy., • Ensures the accuracy of all data collected while meeting the regulatory requirements as outlined by the departmental policy., • Communication with external customers such as but not limited to; payers, physician offices and other departments., • Performs other duties as assigned. Preferred Qualifications: • Associate degree, • 3 years related work experience in a healthcare or customer service setting, • Bilingual, • Basic computer skills, excellent customer service and communication skills highly desired. Physical Requirements: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. Pay Range: $18.00 - $21.00 Location: Rochester, Postal Code: 14618 Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Join a dynamic team at the forefront of payment, expense, and invoice innovation. At Chase Travel Consulting Services, we empower our clients with strategic solutions and ongoing support, helping them optimize their financial operations and achieve their business goals. If you are ambitious and resourceful, this is your opportunity to make a meaningful impact. As a Senior Consultant within Chase Travel Consulting Services, you will serve as a trusted advisor to Chase Travel's premier clients, leading Concur Expense and Invoice implementations and helping organizations modernize their travel and expense programs. You will guide clients through the full implementation lifecycle, including process assessment, requirements gathering, solution design, configuration, testing, deployment, training, and post-go-live support. Working closely with client stakeholders and implementation teams, you will leverage your Concur expertise to deliver scalable solutions, drive user adoption, optimize business processes, and support successful organizational change. Established as TCG Consulting, Chase Travel Consulting Services offers a suite of flexible services to bring organization's travel program to the next level. Our decades of experience combined with our patented TCO-TMPE approach enable organizations to achieve scalable alignment to broader company goals. Operationally, the Total Cost of Ownership for Travel, Meetings, Payment & Expense approach enables increased spend under management, capturing all sources of program cost and yielding scalable savings and revenue opportunities. Job Responsibilities • Collaborate with clients & other departments to craft domestic or global functional design requirements and translate these into application solutions, • Translate and communicate client technical product needs to internal and external partners, • Advise clients on best practices and industry standards. Ability to "sell" clients on best practice standards during design phases, • Evaluate client business processes to determine ideal services and/or support required, • Recognize business process inefficiencies and provide recommendations for improvements, • Assist client with communication plans and training materials, • Conduct and validate process and needs assessments to perform tailored and effective product demonstrations either remotely or on-site at a prospect's location, • Configure new software implementations or optimization changes, • Assist with responses to requests for proposals (RFP's), • Travel onsite to clients as requested Required qualifications, capabilities, and skills • Bachelor's degree (or higher degree) required with emphasis on financial analysis, accounting, computer science, business analysis or similar field or equivalent work experience, • Demonstrated experience leading or supporting Concur implementations, with additional experience in expense processing, accounts payable, consulting, or other Expense Management Systems (EMS) such as Emburse, Brex, Ramp, Navan, Coupa, Workday, or Oracle., • Project Management experience specifically on implementation teams, • Proven track record of delivering results and practical project management techniques, • Working knowledge of various expense management systems (Concur, Emburse, Brex, Ramp, Navan, Coupa, Workday, Oracle), • Working knowledge of various invoice management systems (Ariba, Concur, Emburse, Coupa), • Well organized, highly motivated, process driven and results-oriented with the ability to balance priorities, work under pressure and assume responsibility in a multi-tasking environment, • Ability to work independently, capable of handling multiple projects, and deadlines simultaneously, • Strong interpersonal, customer service, and written and verbal communication skills, • Effective and efficient skills using Microsoft Office tools especially Word, Excel, PowerPoint, • Proficiency and experience reviewing, analyzing, and reconciling data with a strong attention to detail Preferred qualifications, capabilities, and skills • Successfully manage competing priorities and expectations, • Ability to quickly adapt to changing ideas and priorities, • Strong self-direction in managing day-to-day priorities and assisting Associates in required daily tasks, • Strong sense of project ownership and time management, • Able to multi-task as needed to meet daily work and project deadline, • Able to reach beyond internal networks to expand and leverage industry data and insights, • Flexible work environment to adapt to global client requirements Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. As a District Manager, you will lead and inspire a team of top-performing sales professionals, ensuring they achieve and exceed sales goals within your designated region. Combining leadership, coaching, and direct sales, your role will drive team performance and foster growth. You will conduct weekly 1:1 meetings, pipeline reviews, and sales coaching sessions to keep your team motivated, accountable, and equipped for success. This position requires hands-on fieldwork, with at least three days per week in the field spent working directly with your team to support and guide them through the sales process. Additionally, you will focus on larger strategic deals within your territory and play a role in the recruiting process to ensure the team's success. As a District Sales Manager, you will oversee the performance of your regional sales team, ensuring the achievement of sales goals and alignment with company objectives. Through regular field visits, you will provide real-time coaching, feedback, and support to foster a culture of accountability and high performance. Partnering with team members you will develop strategies to close more strategic sales opportunities and directly contribute to regional revenue growth. You will facilitate weekly pipeline reviews and sales planning sessions to address challenges, identify opportunities, and drive consistent progress. Additionally, you will collaborate with leadership on recruiting and selecting top talent to maintain a dynamic and successful team. You will monitor team activity, track performance metrics and ensure effective execution of the sales process. As a key liaison between regional teams and senior leadership you will provide valuable insights to shape sales strategies and contribute to the company's success. During your training, you will work closely with your Director to master the sales process, utilizing the Atlas CRM platform for lead generation, financial analysis, sales presentations, and contract processing. This dynamic role is ideal for a leader who thrives on developing others, achieving results, and driving growth in a competitive and rewarding environment. Additional Responsibilities • Responsible for assisting the team to prospect clients., • Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; Atlas., • Responsible for making sure the team achieves minimum production requirements, including setting first time appointments, to secure quota., • Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date., • Attend and lead weekly team meetings and weekly one-on-one with leader., • Additional responsibilities may be assigned as needed. Desired Skills & Capabilities • Excellent prospecting, communication, presentation, and networking skills, • Works well independently and as part of a team, • Training and Coaching experience as a leader of an outside sales team., • Incentive-driven sales leader, • Professional demeanor and impeccable integrity, • High sense of urgency and innate sales talent, • Enjoys cold-calling and speaking with people face to face, • Knowledge of Restaurant and/or Retail industry is a plus Minimum Qualifications • 18 years of age or older, • This position requires regular driving to visit client sites; therefore, a valid driver's license is necessary, • Live in area relative to job posting location - Bakersfield, CA / Fresno, CA and the surrounding communities., • Must have experience leading an outside sales team, • Ability to be in the field, a minimum of 75% of the time Preferred Qualifications • High school diploma/GED, • At least four years of relevant experience Compensation • Base Salary: $75,000, • Residual Income: Keep earning from your hard work, • Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals., • Annual On-Target Earnings (OTE): $150,000+ Benefits Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. Global Payments is an organization that stands against racism, intolerance and injustice in all its forms one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Location: Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days totaling 80 hours worked and have every other Friday off Job Description: The Subcontracts Manager (SCM) is responsible for the overall life-cycle of a subcontract, from the initial sourcing and acquisition strategy development, through the solicitation, negotiation, award, cost and schedule management, subcontractor execution and closeout steps. Subcontracts at L3Harris cover a variety of customer segments including U.S. Federal Government, Commercial, International Governments, International Commercial, and Defense, both domestic and international. L3Harris Subcontracts is an incredibly diverse landscape of technologies, products and services for development articles, production, technical & professional services requirements. Subcontracts leverages the variety of subcontract types, (i.e fixed-price, cost reimbursement, time & material, labor hour, etc.) to best manage risk for both L3Harris and our customers. Typical management and administrative responsibilities include collaboration on the acquisition strategy and sourcing, development of the subcontract requirements (i.e. SOW development), generation of the solicitation / request for proposal, source selection, negotiation (price, schedule, technical, terms & conditions), establishment of the official subcontracts file and its required documentation, management of supplier cost, schedule performance and collaboration with engineering on the technical management of the subcontractor. Other duties include change management, risk management, management of customer / government owned property, transportation and delivery, invoice processing / acceptance of articles / work performed and payment. Subcontracts also supports business development activities on new pursuits and proposals, by initiating the Subcontract Process from the beginning steps of negotiating non-disclosure and/or teaming agreements and performing the appropriate due diligence on potential bidders in terms of supplier risk, financial stability, technical capability and quality management system assessments. Lead government, customer and internal audits as required. Essential Functions: • Serves as Subject Matter Expert (SME) and self-starter who works independently to manage complex subcontract efforts across assigned portfolios/divisions., • Leads, mentors, and coaches Supply Chain and cross-functional teams; serves as peer reviewer and training resource., • Represents Subcontracts as a SME in internal/external audits, leadership interactions, and cross-functional engagements (Contracts, PMO, BD, Engineering, Finance, Quality, Logistics, Trade Compliance, AP, Property Management, etc.)., • Leads organizational supply chain activities including metrics, KPIs, cost savings/affordability initiatives, and communications with senior and executive leadership., • Manages full subcontract lifecycle: proposals, negotiations, contract awards, modifications, administration, and closeout (CFE/GFE, open commitments, residual material disposition)., • Develops and approves Basis of Estimates (BOEs); leads complex proposal efforts including pricing review creation, delivery, and presentation., • Responsible for Subcontractor Statements of Work (SSOWs) to ensure compliance, eliminate ambiguity, and integrate applicable subcontract management deliverables., • Expert knowledge of contract types (FFP, CPFF, CPIF, T&M, etc.), FAR/DFARS, prime contract flow downs, ITAR/EAR, Trade Compliance, Terms & Conditions, and legal document negotiation., • Advanced experience with EVMS, Control Account Management (CAM Certified preferred), program risk management, and financial concepts including forecasting and annual operating plan (orders, sales, profit, cash flow)., • Develops strategic acquisition solutions from capture through execution; collaborates with PMO and Contracts to identify and mitigate risks from proposal gates 03., • Analyzes data to identify trends, develop action plans, mitigate risks, and drive permanent resolution using RCCA principles., • Supports program kickoffs, rolling wave planning, and red program Return-to-Green (RTG) efforts., • Proficient in procurement and enterprise systems including MRP, PeopleSoft Financials, Cognos, Expo, PDM, and Microsoft Office (Excel pivot tables/V-lookup, Word, PowerPoint)., • Innovates and shares best practices to continuously improve supply chain processes and KPIs., • Ability to obtain US Government clearance. Qualifications: • Bachelor's Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience Preferred Additional Skills: • Experience with complex subcontract types (hardware, software, services, development, and production/follow-on)., • Lean Six Sigma experience., • Strong attention to detail, communication, and interpersonal skills across all management levels., • Ability to prioritize and multitask in a fast-paced environment. In compliance with pay transparency requirements, the salary range for this role in New York state is $95,500 - $177,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC (PPL) helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and "self-direct" their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. We, along with a diverse alliance of service partners across the state, will be supporting the delivery of culturally sensitive and disability competent care to CDPAP participants. We are looking for people who share our passion for helping New Yorkers live happy, healthy, and independent lives to support CDPAP consumers and their personal assistants across a broad spectrum of services and functions. Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve. Job Summary The In Office Support Specialist is the primary point of contact for clients, assisting with inquiries, resolving issues, and providing support related to the services we offer in the Satellite offices in the New York State. This role requires strong communication skills, attention to detail, and a passion for helping others. The In Office Support Specialist plays a key role in ensuring that our clients receive timely and accurate assistance while maintaining high levels of customer satisfaction. Key Responsibilities Client Support & Relationship Management • Deliver responsive, high-quality support to consumers, personal assistants, and clients by addressing inquiries, service-related questions, and system navigation needs while ensuring a positive customer experience., • Provide clear guidance on program eligibility, care budgets, policies, procedures, and available services while building trust through professional and client-focused communication. Issue Resolution & Operational Support • Resolve client concerns, complaints, and service issues efficiently, providing appropriate follow-up to ensure satisfaction and timely resolution., • Support operational processes through entry-level registration and verification activities, including I-9 processing, payment method verification, and document management in partnership with senior support staff. Documentation, Compliance & Continuous Improvement • Maintain accurate documentation of client interactions, requests, and resolutions within CRM systems while ensuring adherence to company standards, compliance requirements, and quality expectations., • Conduct client education and outreach initiatives, gather feedback from customer interactions, and identify opportunities to improve processes, training, and overall service delivery. Requirements • Excellent verbal and written communication skills, with the ability to explain complex information in a clear and empathetic manner., • Strong problem-solving abilities, with a focus on resolving customer issues efficiently and effectively., • A passion for helping others and a strong commitment to providing exceptional customer service., • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • Comfortable using customer relationship management (CRM) software and other office technologies (e.g., Microsoft Office, email, chat systems)., • High attention to detail, ensuring that all client information is recorded accurately and consistently., • Ability to work collaboratively with a diverse team to achieve company goals and provide excellent service. Qualifications Education: High school diploma or equivalent required; associate or bachelor's degree preferred. Substantial professional experience may be considered in lieu of a formal degree Experience: 1+ years of experience in customer service, client support, or a related field. Bilingual (Spanish) candidates are highly preferred. Working Conditions: • On Site 5 days a week at our satellite office in Rochester, NY, • Monday to Friday 8:00am 5:00pm EST Compensation: $20.43 - $25.00 / hourly The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified. Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Description DIRECT HIRE $5,000 SIGN ON BONUS MEDICAL, DENTAL & VISION START ON DAY 1 RELOCATION BASED ON LOCATION For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an Extrusion Blow Molding Technician to work at a premier manufacturing client in New York, NY. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Salary/Pay Rate/Compensation: $30.00 - $34.00/hour Shifts: 2nd or 3rd shift, 2nd Shift: Monday–Friday, 2:30 p.m.–11:00 p.m., plus overtime every other weekend, 3rd Shift: Monday–Friday, 10:30 p.m.–7:00 a.m., plus overtime every other weekend. Willingness to work overtime, weekends, rotating schedules as needed and participate in an on-call rotation is expected, standing and walking for a full shift. Why you should apply to be Extrusion Blow Molding Technician: • Competitive pay rate with additional shift differential for 2nd shift, • $5,000 sign-on bonus (ask your recruiter for eligibility and payment details), • Medical, dental, and vision benefits start on Day 1, • Paid time off, company holidays, and paid parental leave, • Relocation assistance available based on location, • Annual performance bonus, merit increases, and career advancement opportunities, • 401(k) plan, employee stock purchase plan, and comprehensive insurance options, • Work with a respected industry leader manufacturing products that support scientists, healthcare professionals, and researchers globally What’s a typical day as Extrusion Blow Molding Technician? You’ll be: • Setting up and starting extrusion blow molding and other molding machines per production schedules, • Performing mold changes, tooling changeovers, and equipment setups safely and efficiently, • Installing, aligning, and removing molds, tooling, and machine components, • Adjusting process parameters for optimal product quality and productivity, • Monitoring machine performance and making process adjustments as needed, • Conducting first-piece inspections and supporting ongoing product quality verification, • Troubleshooting molding, tooling, material, process, and equipment issues to minimize downtime, • Performing preventive maintenance on molds, tooling, machines, and associated equipment, • Collaborating with production, maintenance, quality, automation, and engineering teams, • Mentoring or training other employees and supporting continuous improvement initiatives, • Following all safety, quality, GMP, and company policies and procedures This job might be an outstanding fit if you: • Have a high school diploma or GED (technical training preferred), • Demonstrate strong mechanical aptitude and troubleshooting skills, • Bring experience setting up, operating, or troubleshooting molding machines in manufacturing, • Have knowledge of plastics materials and processing techniques, • Are comfortable working independently and as part of a team, • Show a strong commitment to safety, quality, documentation, and continuous improvement Preferred: • Two years of extrusion blow molding process technician experience, • Experience with injection blow molding or injection molding (or willingness to learn extrusion), • Familiarity with engineering plastics and resins (HDPE, LDPE, PP, PMP, FEP, PFA), • Experience with industry-standard equipment (Bekum, Davis-Standard, Kautex, Milacron, Graham, Plastiblow, etc.), • Understanding of hydraulic, pneumatic, and basic electrical systems, • Experience with automated manufacturing equipment, robotics, or vision inspection systems, • Background in regulated manufacturing environments, • Experience mentoring or training others Physical Requirements: • Ability to stand and walk for a full shift, bend, reach, and lift up to 40 lbs, • Comfortable working around loud equipment, elevated temperatures, and moving machinery, • Must adhere to cleanroom requirements (no jewelry, makeup, exposed piercings, etc.) What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Extrusion Blow Molding Technician today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Job Description ADMINISTRATIVE ASSISTANT SALARY RANGE: $27,040 TO $31,200 LOCATION: Minneapolis, MN; Little Rock, AR; Worcester, MA; Charlotte, NC; Denver, CO; Houston, TX; Miami, FL; Los Angeles, CA FLSA: Non-Exempt CONTACT: HR Department: jobs@naca.com; Website: www.naca.com BENEFITS: Excellent single/family health, vision and dental with 70% employer contribution & 401K. EXECUTIVE SUMMARY: With more than 25 years on the front lines of the battle for economic justice, the Neighborhood Assistance Corporation of America (NACA) fights on behalf of working people against predatory lending practices, and ensures that its Members can build strong, stable neighborhoods through affordable homeownership. NACA is a high-profile organization with over two million Members and a tremendous track record of success assisting hundreds of thousands of homeowners and homebuyers (“Members”). NACA has set the national standard for assisting low to moderate income people to achieve the dream of affordable homeownership. NACA is growing its local offices nationwide and significantly increasing the number of people and communities it serves with its extraordinary mortgage programs. The Administrative Assistant (“AA”) is responsible for answering the phones, greeting and assisting the clients, scheduling and confirming appointments, conducting HBW confirmations and processing attendance forms. The successful candidate will have the flexibility to handle a wide range of assignments depending on the needs of the local office, NACA’s on-going local advocacy activities, and other duties as assigned. S/he must be able to multi-task given the numerous responsibilities and the likelihood of being the only administrative person in the office. The position requires very strong administrative skills in a fast paced environment with the ability to multi-task. JOB RESPONSIBILITIES: • Customer Service: Administer Member appointments, waiting list and confirmations (purchase counseling and HBW attendance). Answer the phone, welcome Members, and address Member issues and questions to ensure outstanding customer service. Demonstrate knowledge of NACA’s programs to encourage participation and support of NACA’s programs and mission., • Volunteer: Administer volunteer participation by NACA Members and others., • Policy Administration: Process new hires. Communicate and reinforce NACA policies and procedures and monitor adherence. Maintain a professional and positive work environment while remaining alert to potential risks., • Office Logistics: Monitor and order supplies. Manage office space with attention to efficient operation, attractive environment to Members and health and safety concerns., • HBW Attendance Forms: Complete data entry within 72 hours after the workshop. CORE COMPETENCIES AND SKILLS: S/he is expected to have all of the following personal characteristics and professional experiences: • Communication: Works effectively with Members and NACA staff with ability to communicate effectively verbally and in writing – with the utmost sensitivity to confidentiality and a “need to know” work ethic. Is an educator who appropriately persuades and influences, and who readily shares information or knowledge needed by others., • Organizational Skills: Able to prioritize, schedule and handle a fast-paced, challenging workload. Keeps multiple tasks moving toward completion including working with tickler lists and other electronic reporting and tracking mechanisms., • Professional Skills: Detail oriented and well organized, ability to work under pressure, ability to work independently with only general supervision, and strong problem-solving skills. Understanding of his/her own strengths and weaknesses as well as when to seek assistance., • Professionalism: Demonstrates professionalism internally and externally. Adheres to direction as presented by management, performs all job duties as assigned, adjusts to changes on short notice, works diligently to achieve goals, takes responsibility for own actions/work product, and implements plans for self-improvement., • Customer Service: Provides effective solutions and follow-up with Members and others. Has a highly developed sense of integrity and commitment to customer satisfaction, as well as strong interpersonal skills, to provide top-level customer focused services at all times. Able to understand, anticipate and address customer needs and handle customer concerns in a sensitive and professional manner., • Time Management: Arrives ready to work at the scheduled hour, uses time effectively, does not procrastinate or avoids tasks, and completes assigned duties within specified time limits in an accurate manner., • Positive Leadership: Leads and influences others by example. Takes pride in his/her job, open to new ideas, and demonstrates a “can do” attitude particularly when challenged by obstacles. Creates and supports a positive work environment., • Computer Skills: Strong data entry and typing skills with ability to work with NACA’s software to accurately complete documentation and data entry for efficient and paperless counseling., • Mission Driven: Energy and enthusiasm for NACA’s mission of affordable home ownership for all, addressing mortgage discrimination and fighting for economic justice. Willing and able to participate in NACA’s aggressive advocacy campaigns and activities. HOURS: A typical work day is 8:30 a.m. to 5:30 p.m. weekdays, plus some weekends. The AA may be required to work increased hours, subject to NACA’s discretion. COMPENSATION: The salary range is between $27,040 and $31,200 based on a determined hourly rate plus overtime, with consideration of experience. JOB QUALIFICATIONS: Education: • Bachelor’s or Associate’s degree – Preferred, • High School Graduate or Equivalency – Required, • Mortgage and/or real estate courses - Preferred Experience: • Two (2+) years of Administrative experience required Skills and Attributes: • Energy and enthusiasm for NACA’s mission, • Strong customer service skills., • Strong organizational skills., • Problem-solving abilities., • Ability to work under pressure., • Ability to work independently with minimal supervision., • Ability to speak languages other than English a plus. NACA strongly encourages applications from minority and bilingual candidates HISTORY AND OVERVIEW: NACA (naca.com), is one of the most exciting organizations in the country. NACA is a national non-profit homeownership, HUD-certified housing counseling and community advocacy organization. We are a high-profile organization whose affordable mortgage programs and community advocacy are frequently featured in the national, international and local media. NACA is the largest and most effective homeownership organization in the country and is rapidly growing with 47+ offices nationwide and a counseling center in Charlotte. We are hiring many additional staff for existing and new offices nationwide, local organizers, and directors based in the Boston corporate office. NACA is the premier homeownership and advocacy organization that is both respected and feared. As a result of NACA’s large and growing Membership nationwide, NACA is now increasingly focused on harnessing its power to demand economic justice for all. Started in 1988, NACA has a strong track-record of successful advocacy against predatory and discriminatory lenders. NACA’s success is a result of its aggressive, confrontational advocacy. We have taken on campaigns against some of the country’s most powerful companies and individuals and won. NACA has revolutionized mortgage lending with its mortgage programs and advocacy. NACA continues its aggressive advocacy for working people and communities in the fight for economic justice and affordable homeownership for all. In addition to affordable homeownership, this includes taking on issues such as student debt, tax equity, voter access and other economic justice issues. In addition to its advocacy efforts, NACA has established the national standard for homeownership programs. NACA’s industry-leading programs include: • Purchase – For homebuyers who will be owner-occupants, the Purchase Program makes the right to affordable homeownership a reality for homebuyers. By basing its mortgage underwriting criteria on homebuyers’ overall circumstances and not on traditional risk-based pricing or credit scores, NACA provides broad access to its best-in-class mortgage – a mortgage with no down payment, no closing costs, no fees, no requirement for perfect credit and always at a below-market, fixed interest rate. NACA has $13 billion in mortgage commitments from the country’s largest lenders to support this program., • Renovations – For Purchase Program homebuyers whose property is in need of repairs, NACA’s Home and Neighborhood Development (“HAND”) department assists them throughout the repair and renovation process., • Homeowner Assistance – For Purchase Program homeowners who experience financial difficulties, NACA’s Membership Assistance Program (“MAP”) provides services including mortgage modifications, payment agreements and financial assistance to help avoid foreclosure., • Home Save – For homeowners with an unaffordable mortgage, NACA is the largest and most effective program in providing affordable solutions to over 250,000 at-risk homeowners nationwide. NACA has been able to restructure unaffordable mortgages by permanently reducing interest rates and reducing outstanding principle balances to achieve affordable mortgage payments. For more information about NACA and its history and programs, visit www.naca.com. APPLICATION PROCESS: Applicants must complete the application at www.naca.com. NACA is an equal opportunity employer. Minority and bilingual individuals, particularly those who speak and write in Spanish, are strongly encouraged to apply. To follow-up and for inquiries regarding this and other positions contact NACA's HR Department at jobs@naca.com or call 617-250-6222. This job description is solely for descriptive purposes with NACA reserving the right to make unilateral changes to this job description including the compensation for all staff or on an individual basis. NACA may also change the compensation during campaigns, activities and events at its discretion. This does not constitute a contract for employment. Nothing herein shall limit NACA in its sole discretion from terminating an AA for any reason or no reason with employment on an “at-will” basis.

Job DescriptionDescription: Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team? Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success? If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you. Cloverkey is a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for a P/T Sales Associate who embodies these qualities and is ready to take our accounting area to the next level Schedule: Monday: 3:00PM-8:15PM Wednesday: 3:00PM-8:15PM Friday: 3:00PM-8:15PM Saturday: 12:00PM-5:00PM POSITION SUMMARY: The Sales Associate is responsible for delivering exceptional customer service, supporting store goals, maintaining a clean store, and handling cash transactions. They assist customers, follow company policies, and build positive relationships with hospital contacts and volunteers. RESPONSIBILITIES: Customer Service • Provide exceptional customer service to every customer who enters the gift shop. This includes greeting every customer upon entry into the shop, thanking them for their purchase and inviting them back as they exit the shop. Store Performance • Responsible for meeting store performance objectives. The daily and monthly sales goals are available for viewing in the Daily Operations Binder and on the POS Register., • Responsible to follow the Corporate and Store Manager directions for supporting those events., • Responsible for clocking in and out according to their scheduled work slot to ensure the store stays within its budgeted hours allotment for the week. Store Appearance • Ensure the store is clean and looks its best., • Make sure all shelves are dusted, any trash is off the gift shop floor and spots are cleaned, items are organized displayed according to corporate standards, and that the store is generally clean and tidy., • Any special cleanliness requirements related to infection prevention., • Surfaces should be cleaned as per the gift shop schedule and instructions. Cash Management • Responsible for his or her own cash handling., • Counting down the register drawer to ensure accuracy at the start of every shift., • In the event of a shift change (with one employee leaving and a new employee coming in) the outgoing employee will count the drawer in the presence of the incoming employee (or Store Manager)., • Responsible for following company policy for taking credit cards and other forms of payment (e.g. cash, payroll deduction, hospital charge account, etc.)., • Properly notate any cash overages or shortages per company policy and notify the Store Manager immediately of unexplained differences of more than $10. Personal Performance • Responsible for following hospital and Cloverkey policies related to personal appearance, attendance, and customer service., • Employee performance is measured individually and as a team for each annual performance review and will cover performance, knowledge of store operations, adhering to work schedule, driving gift shop sales, customer service, understanding and adherence to hospital policies, following supervisor instructions, attitude, among other performance measures. Partner Relationship Management • Demonstrate a knowledge of who the hospital contact is and an understanding of the importance of maintaining a good relationship with the hospital., • Show respect for and understanding of the role of volunteers in the hospital and in the gift shop (if applicable). Requirements: MINIMUM QUALIFICATIONS • High School Diploma or equivalent, • Previous experience in gifts sales or a related field is preferred KNOWLEDGE, SKILLS AND ABILITIES • Stand for long periods of time, • Strong customer service skills with the ability to build rapport with customers, • Excellent phone etiquette and communication skills, • Basic math skills for processing transactions, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Strong sales skills with the ability to upsell and cross-sell products, • Effective time management skills to prioritize tasks and meet deadlines

Under Armour - - Responsibilities: Provide excellent customer service from greeting to checkout; Suggest appropriate apparel and footwear to customers; Stock, straighten, and clean the store; Operate front and back of store including point of sale and payment processing; Fulfill omni-channel reques

Full Time Opening for a Tax Administrator reporting directly to the Indirect Tax Manager. As the Tax Administrator, you will be primarily responsible for timely and accurately processing all incoming tax correspondence, managing property tax invoices and overall support for the tax team. This position requires a full-time onsite presence in Rochester NY. • Receives, identifies, and sorts all incoming tax mail on a daily basis, • Monitor, track receipt, prepare payment and store notices and property tax bills, • Maintain electronic filing systems in alignment with company policies and procedures, • E-file sales and use returns, ensuring all filings are done on a timely basis, • Generate tax related forms such as W9 and exemptions certificate requests, • Maintain customer tax exemption records ensuring accuracy and completeness, • Provide administrative support to various tax team members, as needed, • Support the tax team, handling tasks such as courier arrangements and mail pickup Degree or Certificate in accounting, finance, or related field (preferred). 2+ years' experience in similar role Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook) Excellent oral and written communication abilities for interactions with various stakeholders Strong attention to detail and accuracy Self-starter with both independent and team collaboration capabilities. Strong organizational and time-management skills Must be flexible and accountable when there are approaching deadlines

This role is responsible for processing and maintaining accurate financial records related to incoming and outgoing payments across multiple departments. Review, verify, and process invoices for payment. Match invoices to purchase orders and supporting documentation.

Title - Development Operations Manager Number of Openings - 1 EOE Statement - WXXI is committed to creating a diverse environment and is proud to be an equal opportunity employer. This policy expressly prohibits discrimination on the basis of sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, disability, genetic predisposition, gender identity or expression, carrier status, domestic violence victim status, veteran status or status as a member of any other protected group or activity. Description - Job DescriptionJob Title:Development Operations ManagerDivision:DevelopmentReports to:Senior Operations Development ManagerClassification:Exempt, Full-TimePay:$65,000 - $70,000 (Commensurate with Experience)Position Summary:The Development Operations Manager leads the systems, data, financial coordination, and operational processes that support fundraising across WXXI Public Media, The Little Theatre, CITY Magazine, and related WXXI initiatives.This position serves as the Development division's lead for RevCRM data governance, gift and revenue reconciliation, operational documentation, station-managed CDP/MSB workflows, payment platforms, reporting standards, and internal controls. The Manager ensures that donor and gift information is accurate, secure, accessible, and consistently maintained so that Development staff can make informed decisions and provide donors with timely, professional service.The Development Operations Manager establishes clear workflows and service standards, and works closely with Finance, Technology, Membership, Leadership Giving, Institutional Giving, Marketing, and external vendors. The position supports the Senior Development Operations Manager on CDP/MSB operational matters and helps WXXI fully utilize its fundraising technology systems.Specific Responsibilities:CRM ADMINISTRATION AND DATA GOVERNANCEServe as the Development division's primary operational lead and super-user for RevCRM and related fundraising systems.Establish and maintain standards for donor records, constituent coding, activities, notes, flags, source codes, gift documentation, and other CRM data.Lead ongoing data-hygiene efforts, including the identification and resolution of duplicate accounts, incomplete records, inconsistent coding, missing documentation, and inaccurate donor information.Complete and document routine data-quality reviews and provide findings, recommendations, and corrective actions to Development leadership.Monitor data entry and gift-processing practices across the Development division to ensure adherence to established standards.Support the testing, implementation, and documentation of new workflows, integrations, reports, and business processes following the CRM conversion.Maintain a central library of operating procedures, process documents, report templates, naming conventions, training guides, and internal controls.Develop and deliver CRM and process training for Development staff, new employees, interns, and volunteers.Coordinate RevCRM user onboarding and access requests in partnership with Technology and CDP/MSB.Protect confidential donor, banking, payment, and personally identifiable information in accordance with WXXI security policies and applicable requirements.FINANCIAL COORDINATION AND RECONCILIATIONLead the reconciliation of RevCRM transactions with WorldPay, Stripe, checks, lockbox activity, bank deposits, and other relevant payment or gift-processing systems.Develop and maintain documented daily, weekly, monthly, and fiscal year-end reconciliation procedures.Work closely with Finance to research and resolve unidentified, incomplete, duplicated, returned, refunded, or incorrectly coded transactions.Review and document revenue variances, chargebacks, payment failures, refunds, returned payments, and deposit exceptions.Support month-end close, fiscal year-end close, audits, financial reviews, and requests for Development revenue documentation.Maintain complete and organized records supporting gift transactions, reconciliations, corrections, and financial controls.Monitor station-managed pledge reminders and WXXI responsibilities associated with payment recapture and stop-loss follow-up.Provide Development and Finance leadership with regular status reports regarding reconciliation activity and unresolved exceptions.CDP/MSB, VENDOR, AND PLATFORM COORDINATIONSupport the Senior Development Operations Manager on CDP/MSB matters by handling day-to-day operational requests and coordination with station-managed fundraising vendors.Submit and monitor CDP support cases and participate in Help Desk sessions, MSB office hours, training sessions, and operational meetings as needed.Monitor open cases, document resolutions, and communicate system or process changes to affected WXXI staff.Coordinate station-owned workflows involving source codes, premium codes, pledge-drive setup, specialty gifts, station-managed files, and local fundraising activities.Maintain appropriate station access, documentation, and quality-assurance practices for WorldPay, Stripe, Springboard, BillGO, Passport tools, and other approved platforms.Coordinate with CITY Magazine and WXXI's print or mailing vendors on station-managed list pulls, including monthly member-guide files.Oversee WXXI responsibilities related to Passport mVault maintenance and account-quality review.Partner with the Membership and Development Communications Director and Marketing staff on appropriate Iterable lists, templates, segments, and station-managed communications.Attend vendor training and remain informed about relevant system upgrades, process changes, and emerging best practices.DEPARTMENT OPERATIONS AND PROCESS IMPROVEMENTProvide functional guidance and training to the Development Operations Coordinator and Development Operations Administrative Associate on systems, data standards, and gift-processing procedures.Maintain documented procedures, role responsibilities, and backup coverage for essential operational functions.Coordinate interns, temporary staff, and volunteers assigned to data-hygiene, acknowledgment, mailing, or operational projects.Create cross-training plans to ensure continuity for critical gift-processing, donor-service, reconciliation, and CRM functions.Contribute to weekly Development Operations meetings and provide updates regarding MSB, data quality, reconciliation, cases, workflow issues, and process improvements.Identify opportunities to simplify work, reduce manual processing, strengthen controls, and improve the donor experience.Support special fundraising projects, pledge drives, events, and other Development initiatives as assigned.CROSS-DEPARTMENTAL SUPPORTWork collaboratively with Membership, Leadership Giving, Institutional Giving, Donor Stewardship, and Corporate Sponsorship staff to research and resolve donor or gift questions.Coordinate with Finance, Technology, Marketing, Content, and other WXXI departments when operational or donor information is needed.Provide Development leadership with reliable reports and operational information to support planning, forecasting, donor strategy, and performance measurement.Promote a service-oriented culture that recognizes Development Operations as an essential partner in fundraising and donor engagement.Perform other duties and special projects as assigned. Position Requirements - MINIMUM QUALIFICATIONSBachelor's degree or an equivalent combination of education, training, and professional experience.At least five years of experience in development operations, database administration, fundraising operations, financial operations, or a related field.Demonstrated experience with CRM or donor-database management, process development, data quality, reporting, and documentation.Experience reconciling financial or gift information across multiple systems.Team-lead or project-management experience.Strong proficiency with Microsoft Excel, Word, Outlook, and related office applications.Demonstrated ability to interpret data, identify exceptions, document findings, and resolve complex operational issues.Excellent organizational skills, attention to detail, judgment, and ability to meet recurring deadlines.Ability to handle donor and financial information with discretion and confidentiality.Ability to work independently while collaborating effectively across teams.Strong written and verbal communication skills.Demonstrated commitment to creating an inclusive workplace and working effectively with people from a range of backgrounds and experiences.Ability to work occasional early mornings, evenings, or weekends during fundraising drives, events, or fiscal deadlines.PREFERRED QUALIFICATIONSExperience with RevCRM or another nonprofit fundraising CRM.Experience with WorldPay, Stripe, Springboard, Iterable, Tableau, Passport mVault, BillGO, or related fundraising platforms.Experience working with CDP, MSB, or another outsourced membership-services provider.Experience in public media, nonprofit fundraising, membership organizations, or donor-supported institutions.Experience supporting database conversion, system implementation, or financial audit processes.Familiarity with major gifts, planned gifts, restricted gifts, donor-advised funds, stock gifts, IRA distributions, foundation gifts, matching gifts, and other specialty contributions.MEASURES OF SUCCESSDevelopment and Finance records reconcile accurately and on schedule.Data-quality reviews are completed consistently, with exceptions documented and resolved.Required operational processes are current, documented, and accessible to appropriate staff.Staff members demonstrate consistent use of CRM standards and established procedures.CDP/MSB cases and vendor issues are monitored, communicated, and resolved in a timely manner.Audit, fiscal year-end, and financial review materials are complete and readily available.Critical functions have documented backup coverage and trained staff.Donor-account issues requiring operational research are resolved accurately and professionally.The Development Operations team meets established service, accuracy, and timeliness expectations This position is currently accepting applications. Apply Now