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  • Franchise Business Consultant (NJ/NY)
    Franchise Business Consultant (NJ/NY)
    hace 8 horas
    $100000–$115000 anual
    Jornada completa
    Moonachie

    Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As a Franchise Business Consultant, you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Crew Member
    Crew Member
    hace 5 días
    Jornada parcial
    Packanack Lake, Wayne

    Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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  • Server/Cashier
    Server/Cashier
    hace 21 días
    Jornada completa
    Hackensack

    Server / Cashier – Fast-Paced Caribbean Restaurant Job Type: Full-Time / Part-Time Job Description 14 Parish Caribbean Kitchen is seeking energetic, dependable, hardworking, and customer-focused individuals to join our team as Server/Cashier. PLEASE NOTE: THIS IS A FAST-PACED, HIGH-VOLUME RESTAURANT. We are looking for individuals who can work efficiently under pressure, demonstrate a strong sense of urgency, and confidently manage multiple responsibilities simultaneously. This is a dual-role position. Employees are required to multitask between cashiering and serving whenever necessary. Applicants must be comfortable transitioning between taking payments, assisting customers, preparing and packaging orders, and serving food based on the operational needs of the restaurant. The ideal candidate must be proactive, attentive, organized, and capable of maintaining exceptional customer service even during our busiest hours. Key Responsibilities Greet customers professionally and provide friendly, efficient customer service. Accurately take and process customer orders using the POS system. Handle cash, credit card, and other electronic payments accurately. Serve customers and package takeout orders according to restaurant standards. Multitask between cashiering and serving duties as needed, especially during peak business hours. Manage multiple customer orders simultaneously while maintaining accuracy and efficiency. Demonstrate urgency and the ability to prioritize tasks without constant supervision. Assist with dine-in, takeout, and third-party delivery orders. Maintain a clean, organized, and fully stocked workstation throughout each shift. Restock utensils, packaging materials, condiments, and other necessary supplies. Respond promptly and professionally to customer concerns. Follow all food safety, sanitation, and restaurant operating procedures. Work cooperatively with team members to ensure smooth daily operations. Closing and Cleaning Responsibilities All employees scheduled for closing shifts are required to participate in end-of-night cleaning and closing procedures. These responsibilities include, but are not limited to: Cleaning and sanitizing counters, serving stations, and work surfaces. Sweeping and mopping designated floor areas. Cleaning and organizing dining and customer service areas. Removing garbage and replacing trash liners. Restocking supplies and preparing workstations for the following business day. Cleaning and organizing equipment and utensils as assigned. Completing all assigned closing duties before leaving the premises. Closing employees must be willing and available to remain on duty until all assigned cleaning and closing responsibilities have been completed. All time worked is paid. Qualifications and Requirements Previous experience in restaurant serving, cashiering, or food service is strongly preferred. Experience working in a fast-paced, high-volume restaurant is highly preferred. Knowledge of Caribbean cuisine is an advantage. Strong multitasking skills are essential for this position. Ability to switch between cashiering and serving responsibilities efficiently. Excellent customer service and communication skills. Ability to work under pressure while maintaining professionalism and accuracy. Strong work ethic, initiative, and attention to detail. Must be punctual, reliable, and accountable. Ability to follow instructions and established operational procedures. Willingness to complete daily cleaning and end-of-shift closing responsibilities. Ability to stand for extended periods and perform physically active duties. Weekend availability is preferred. Dress Code Solid black leggings or solid black jeans. Black T-shirt (company uniform shirt will be provided). Non-slip work shoes. Clean, neat, and professional appearance. Employee Benefits Employee meal provided during scheduled shifts. 30-minute unpaid meal break. Opportunity for professional development and advancement. Team-oriented work environment. Important Information for Applicants This position requires more than simply taking orders or operating a cash register. Our team members must be willing to assist wherever needed to maintain efficient restaurant operations. If you are uncomfortable multitasking, working in a fast-paced environment, performing cleaning duties, or transitioning between cashiering and serving responsibilities, this position may not be the right fit for you. We encourage motivated, dependable, and experienced individuals who take pride in delivering excellent customer service to apply. Pay: $16.00 - $18.00 per hour Expected hours: 40.0 per week Benefits: Flexible schedule Food provided Application Question(s): This position requires employees to alternate between cashiering and serving, handle multiple orders during busy periods, and complete assigned cleaning duties at the end of closing shifts. Are you comfortable performing all these responsibilities? Experience: serving and cashing: 1 year (Preferred) Location: Hackensack, NJ 07601 (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Hackensack, NJ 07601 (Preferred) Work Location: In person

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  • Full-Time Secretary / Office Administrator
    Full-Time Secretary / Office Administrator
    hace 26 días
    Jornada parcial
    Carlstadt

    About the Company Nightingale Bakery & Beverage Distribution, Inc. is a wholesale distributor of bakery ingredients and food products serving bakeries, food manufacturers, and businesses throughout the Northeast. We are looking for a reliable, organized, and motivated office professional to join our growing team. About the Role We are seeking a dependable and detail-oriented Secretary / Office Administrator to support daily office operations, customer service, order processing, and administrative tasks. The ideal candidate should be comfortable working in a fast-paced wholesale food distribution environment and communicating professionally with customers, suppliers, and warehouse staff. Key Responsibilities • Answer incoming phone calls, emails, and customer inquiries., • Enter and process customer orders accurately., • Prepare invoices, purchase orders, delivery documents, and other office paperwork., • Maintain organized customer, supplier, and product records., • Assist with scheduling deliveries and coordinating with warehouse and sales teams., • Follow up on orders, pricing inquiries, and customer requests., • Perform general data entry, filing, and administrative duties., • Provide support to management and other departments as needed. Qualifications • Previous office administration, secretary, or customer service experience preferred., • Basic computer skills, including Microsoft Excel, Word, and email., • Strong organizational skills and attention to detail., • Excellent verbal and written communication skills., • Ability to multitask, prioritize responsibilities, and work independently., • Professional attitude, reliability, and a willingness to learn., • Experience in food distribution, wholesale, order entry, or inventory systems is a plus. What We Are Looking For We want someone who is dependable, proactive, friendly, and eager to contribute to a growing business. The successful candidate will be a team player who takes pride in accuracy, customer service, and keeping daily operations organized. Position Details • Position: Part time - Full-Time Secretary, • Company: Nightingale Bakery & Beverage Distribution, Inc., • Location: Carlstadt, New Jersey, • Compensation: Based on experience Equal Employment Opportunity Nightingale Bakery & Beverage Distribution, Inc. is an equal opportunity employer. We welcome qualified applicants and are committed to providing a respectful and inclusive workplace. Interested candidates are encouraged to apply and become part of our growing team!

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