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Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description DEPARTMENT: Advertising, Marketing and Public Relations Group SCHEDULE: Full-Time/Exempt SUPERVISOR: Advertising Partners LOCATION: New York SALARY: The base salary for associate positions is $210,000 - $280,000, depending upon class year. SUMMARY Founded more than 40 years ago as a boutique law firm servicing the entertainment and arts communities in New York City, Frankfurt Kurnit now provides the highest quality legal services to clients in a wide range of industries and disciplines worldwide. With leading practices in entertainment, advertising, intellectual property, technology, litigation, corporate & finance, estate planning, charitable organizations, professional responsibility, and other areas, The National Law Journal named us to its "Midsize Hot List." The Legal 500 describes us as an "exemplary practice [that] well and truly earns its five-star rating." And Chambers USA praises us as “top-notch,” “well-regarded,” and “highly respected.” Frankfurt Kurnit Klein & Selz has offices in Los Angeles and New York City. Our Advertising, Marketing and Public Relations Group is universally recognized as one of the nation’s leading advertising, marketing, branding, and public relations practices. We advise some of the world’s best-known brands, including leading consumer products, travel, fashion, finance, media, and entertainment companies. We also represent over 100 advertising agencies of all sizes, and many of the leading commercial production companies and marketing and communications firms. At FKKS, we believe that great legal work starts with great collaboration. The Advertising Group thrives on teamwork, open communication, and mutual respect. You’ll work closely with and be trained by experienced attorneys who are passionate about mentoring and sharing knowledge. We foster a supportive environment where ideas are welcomed, and every team member’s contribution is valued. FKKS is consistently recognized for its excellence in advertising, media, and entertainment law and we’re proud of the culture that makes it all possible. PRIMARY JOB FUNCTIONS • Advise clients on all aspects of their advertising and marketing campaigns, from concept development and script review before production, to navigating regulatory and intellectual property clearance issues, and through final execution., • Counsel clients on regulatory compliance, including Federal Trade Commission (FTC) guidelines, state laws, and self-regulatory bodies like the National Advertising Division (NAD) and Children’s Advertising Review Unit (CARU)., • Draft, negotiate, and interpret a wide range of contracts, including:, • Agency-Client agreements, • Influencer and celebrity spokesperson agreements, • Sponsorship and co-marketing agreements, • License agreements, • Technology and digital rights agreements, • Production services agreements, • Services agreements, • Provide guidance on contests, sweepstakes, and promotional offers and discounts., • Analyze and advise on copyright, trademark, right of publicity and other rights issues., • Assist in false advertising challenges, including representing clients before the FTC, NAD and CARU., • Analyze and advise on regulatory compliance issues, including price advertising, recurring subscriptions, gift cards, loyalty/rewards programs, and more., • Conduct legal research and apply relevant statutes and case law to advertising and marketing strategies, • Other responsibilities as assigned. SPECIFIC SKILLS, KNOWLEDGE AND ABILITIES REQUIRED • Strong drafting and negotiation skills., • Excellent communication and client service abilities, including excellent writing skills., • Ability to organize and manage multiple projects and deadlines in a fast-paced environment. EDUCATION AND EXPERIENCE • JD from and accredited law school and admission to the New York Bar., • 2 – 4 years of post-law school experience. Frankfurt Kurnit Klein & Selz offers eligible employees a comprehensive range of benefits including medical, dental, vision care, life, disability, flexible spending plans, commuter benefits, and a 401(k). To apply: Direct applicants may apply to this position by clicking “Apply” below or on the upper right side on this posting. Your submission must include a resume, transcript and cover letter addressed to the hiring manager. If you have any questions about this position, please send an e-mail to . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. The duties and responsibilities may change at any time with or without notice. Frankfurt Kurnit Klein & Selz is committed to providing a diverse work environment free from harassment and discrimination, in which all individuals are treated with respect and dignity. The Firm is an equal opportunity employer committed to recruiting the most qualified employees and providing them with equal opportunity for advancement in all aspects of employment. All human resources actions are administered in a manner which will not discriminate against any persons on the basis of age, race, sex, color, creed, religion, national origin, disability, sexual orientation, gender identity, gender expression, marital status, genetic predisposition or carrier status, veteran status, or any other characteristic or trait protected by Federal, State or local law. The Firm prohibits and will not tolerate any such discrimination or harassment. Further, it is our policy to provide reasonable accommodations to people with disabilities who request such accommodation, consistent with the requirements of the Americans with Disabilities Act.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. #IND1 We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description SMASHBURGER Restaurant Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant Manager Responsibilities • Reporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:, • Manage the performance of multiple Shift Leaders (SL) and Employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees, • Reward and recognize employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage FSC operational standards daily, • Manage the guest experience metrics (NPS and OSAT), • Ensure all food safety standards are followed and in compliance with all local health departments, • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Support routine management communication, • Follow COGS management procedures for food ordering and inventory, • Follow and ensures company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor, • Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed, • 1-2 years of Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high and low temperatures **All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description JOB SUMMARY: This role is responsible for the overall operation and facilitating participant transition from one level of care to the community. This will be done by addressing the preparatory needs of participants in the early stages of recovery, discharge planning, development of daily living skills, and coping mechanisms through team and individual work in the community. The team will follow participants into the community using the Pathway Home™ model of care to ensure that they become both linked and engaged with identified community providers and that their support network is enough to meet their needs. The role will require some on-call coverage. As a practicing clinician, the Team Leader is expected to provide direct services to program participants. The position entails program oversight inclusive of staff training, development and revision of systems for program operations and administration, ongoing integration of program-specific policies and procedures, budget planning, integration of health information technology, and community engagement. This role serves as a liaison with the lead contracting entity (CBC) and participates in policy and quality management workgroups. ESSENTIAL JOB FUNCTIONS: • Management and oversight of the day-to-day activities of the Pathway Home™ team in accordance with internal and external regulatory standards and guidelines., • Counsel in individual or team settings with emphasis on prevention and preparing for independent community living and to promote optimum mental and emotional health. May assist participants deal with issues associated with but not limited to family and social, relationships, stress and symptom management, activities of daily living, medication management, and housing readiness., • Participate in case conferences to help identify community health needs and tailor services to meet these needs., • Ensures that programmatic systems are in place and function to meet participant, • Ensures that internal and external regulatory agency standards and requirements are, • Provide regular individual and group supervisory orienting new team members to policy and procedures as well as ongoing training and mentorship., • Assists with the identification, development, implementation, and completion of quality improvement projects and plans to solve problems/issues., • Facilitate and monitor the organizing of staff schedules, as well as leading weekly staff, • Perform chart reviews and ensure completion of appropriate and timely documentation within Health Information Technology system., • Complete assessments and service plans as, • Collect, analyze and report data as required by the agency and, • Develop relationships with providers to facilitate successful transition for participants and to expedite and solidify placement in community housing., • Marketing and presentation of Pathway Home™ program to potential and historic referral sources to build up community referral base, • Manage team's on-call duties and ensure 24/7 crisis response availability and provide crisis intervention services on a rotating basis, including referrals to respite and other resources., • Manage recruitment of staff, as well as addressing staff performance-related issues in accordance with salient policies and procedures, specifically to the organization of hire., • Screen candidates for programming and determine Assign caseloads to team members., • Work with all stakeholders (members, network, families, and government staff) in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Maintain communication with and act as key point of contact with CBC staff support to a multi-disciplinary, • Ensure all charts and documentation are up-to-standard in accordance with our funders, • Ensure clinical and administrative supervision of staff., • Committed to active promotion of ICL values and goals., • Knowledge of office administration policies and procedures., • Effective staff management skills: Planning, scheduling, assigning and directing of work; appraising performance; rewarding and disciplining; and addressing complaints and resolving problems.; selecting, training and developing employees; directing employees toward desired objectives; delegating, motivating, and controlling the essential work functions (e.g. developing performance standards, measuring results, taking corrective action), • Ability to maintain a high level of accuracy in preparing and entering information., • Excellent interpersonal skills., • Team building skills., • Analytical and problem-solving skills., • Decision making skills., • Effective verbal and listening communications skills., • Attention to detail and high level of accuracy., • Very effective organizational skills., • Effective written communications skills., • Computer skills include spreadsheet and word-processing, programs, and e-mail., • Stress management skills, • Time management skills Master’s degree in social work or Mental Health Counseling. For MSW, required LCSW and for MHC, required LMHC NY State Licensure. A minimum of 3 to 5 years’ post-masters work experience in the behavioral health and criminal justice field with progressively increasing responsibilities, preferably with the target population.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job DescriptionPosition Description The Case Manager is an integral part of the team providing support services to families at the New Broadway Family Shelter in order to promote housing readiness, family stability, wellness, recovery, and rehabilitation. Responsibilities are implemented within the framework of agency policy, professional ethics, legal scope of practice and regulatory guidelines. Responsible for the provision of supportive counseling with families residing in the shelter, the Case Manager will conduct regular unit inspections during which immediate and long-term housing, entitlements, vocational/educational, medical and mental health needs of the whole family will be addressed using motivational interviewing techniques and based on harm reduction principles. In addition, the Case Manager will refer clients to the Housing Specialist for next-step housing needs and coordinate care with all other staff within the facility and other providers. The Case Manager will be responsible for ensuring compliance with contract services requirements, carry a caseload, maintain regular contact with clients and collaterals, and ensure client and collaterals are active in program activities. Essential Job Functions The following duties are mandatory requirements of the job: • Maintain a caseload of approximately 25 families., • Provide case management services; including, but not limited to advocacy and counseling, to both the primary client and other family members residing at the New Broadway shelter., • Assist with Independent Living Plan development in order to prepare for permanent housing., • Assess clients’ needs with particular attention to family dynamics, mental health, and overall aspect of their wellbeing., • Provide care coordination with medical and other social service providers., • Assist with group facilitation in the areas of treatment adherence; supportive; mental health; activities of daily living; and substance abuse., • Provide entitlement and medical escorts as needed., • Conduct regular unit inspections., • Counsel families on housekeeping skills., • Attend divisional housing meetings, weekly staff meetings, quarterly agency meetings, and other internal staff meeting as required., • Appropriate and timely referrals on behalf of clients, provides client advocacy in negotiating systems and delivery of services., • Attend and/or coordinate case conferences with other providers., • BA in related social service field with 5+ years of relevant work experience. In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Knowledge of DHS and entitlements for low income/homeless individuals in NYC, • Basic computer literacy (e.g., Microsoft Word, e-mail, internet browsing)., • Crisis management and de-escalation skills., • Familiarity with Motivational Interviewing and Harm Reduction.

Job DescriptionSalary: Infinite Global is an international communications firm specializing in PR, Content & Campaigns, and Crisis & Litigation. Our clients are ambitious, complex organizations that need to engage with sophisticated audiences. We provide the experience, skills and insight to drive brands forward and, in special situations, to deploy strategies to defend clients from reputational risk. Our roots are in the legal sector, where our unrivaled depth of knowledge allows us to provide counsel to the worlds largest, most profitable and most specialized law firms. Other professional services firms look to us for a nuanced understanding of their businesses, a clear sense of the kinds of stories that make news, and tested knowledge of when and how to engage the media. Our unwavering client focus sets us apart and our approach and success earns accolades from our clients and peers. We are consistently named among PR News Agency Elite" and "Top Places to Work in PR and have been recognized as the Best PR Firm by the National Law Journal seven times. What were looking for A Junior Account Executive to support client teams in developing and executing public relations initiatives that promote the firms legal and professional services clients. This entry-level role is heavily focused on media relations, so an ideal candidate will have prior experience with pitching journalists and/or a journalism background. Strong attention to detail and excellent time management skills are also required. What youd do With support from your team, you would: • Serve as the first line for conducting research and identifying news trends; building and maintaining media lists; writing, sending and following up on pitches; and coordinating interview scheduling., • Develop written materials including press releases and award submissions., • Conduct routine client administrative tasks, including preparing reports, attending conference calls, drafting client communications, and tracking for media coverage. Why we want you • You have six months to one year education, internship or work experience in PR, journalism or corporate/government communications. Experience working directly with journalists is preferred but not required., • Youre curious, creative, and self-motivated., • Youre an avid consumer of news and are passionate about staying up to date on the latest developments and trends in the media landscape., • Youre a critical thinker and an excellent writer (must know AP Style) with strong interpersonal communication skills., • You have a sense of urgency, possessing the ability to multi-task while staying mindful of many deadlines and maintaining a high attention to detail., • You want to work at a company that provides you with growth opportunities and values your opinions, perspectives and interests. What we offer • Friendly and highly collaborative working environment where your voice will be heard and your ideas will count., • Opportunity to work with leading law firms and professional services firms on a global scale within an international network., • A focus on growth and professional development: twice annual professional planning sessions, regular access to leadership and mentorship opportunities., • Hybrid work schedule; two days in the office with three optional work-from-home days per week., • Competitive salary and customizable benefits package including:, • 100% company paid health, dental and vision insurance coverage, • 401k with 25% company match, • Monthly benefit stipend that can be used for health and wellness, transportation, student loan repayment or charitablecontributions, • Ample time off: 15 vacation days, 10 annual company holidays, nine days paid sick leave, one personal day and an on call period between Christmas and New Years., • Unlimited paid time off to volunteer and100% matching of charitable contributions up to $1,000 per year., • Thorough onboarding and training process that extends throughout your tenure with the company. The current annual base salary range for this position is $45,000-$55,000. Individual compensation varies based on job related factors, including relevant experience, qualifications, skills, seniority, geographic location, performance, revenue-based metrics, and business or organizational needs. The range listed is just one component of Infinite Globals total compensation package for employees. Infinite Global is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Infinite Global's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. Employees must be fully vaccinated against COVID-19 and present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law. Please note: if you provide the names of references we will not contact them without first notifying you.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary Under close supervision, this position provides support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director. Learns, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members. Trains and assists less experienced case managers. Primary Duties and Responsibilities • May perform the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary., • In own handwriting, prepares written personalized program for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals., • Reviews plan with residents on a weekly basis and document progress and/or revisions, so resident is gaining the life skills necessary to make a successful re-entry into the community., • Assists residents in establishing personal budget, locating suitable housing, enrolling in educational and vocational programs, and participating in family and community activities, as appropriate, to ensure that they are working towards financial independence., • Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards., • May orient residents upon arrival at facility to provide smooth assimilation into program (e.g. have resident complete paperwork, take on facility tour, introduce to other residents, etc.)., • Makes entries in own handwriting into confidential client (resident) files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensures files are secure to protect client confidentiality., • Assists Employment Placement Specialist to verify residents' jobs to ensure residents' employment is suitable under established program plan. Counsel unemployed residents by providing guidance in obtaining employment in cooperation with the Employment Placement Specialist., • Verifies residents' pass plan through pass sponsorship according to contract, so that the resident is accountable for his/her whereabouts in the community., • Prepares terminal report within established time parameters upon resident release to summarize program performance and to satisfy contract requirements., • Participates in staff meetings by sharing observations and recommendations regarding the facility, residents, and staff relations to identify and solve problems and function as a unified team., • Maintains confidential information obtained through job duties regarding employees, vendors, residents, outside agencies, etc., so sensitive information is on a "need to know" basis., • Complies with GEO policies and work rules as described in the company Employee Handbook, and the Facility Policies and Procedures Manual, including directives of GEO managers and supervisors in a cooperative spirit to ensure conformance to company standards., • Adheres to GEO’s attendance policy; be available for all shifts; work overtime as required to ensure adequate coverage of the program and to ensure the safety and security of the residents., • Complies with facility safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others., • Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree in social, human services, criminal justice or behavioral science programs from an accredited college or university., • One (1) year of experience in human services, corrections or community-based services., • Work experience may be substituted for academic studies exchanging one (1) year of work experience in a related field for one (1) year of academic education., • Total work experience needed in lieu of the combination of education and work experience is five (5) years., • Familiar with community corrections systems and current community corrections practices., • Familiar with community work force needs, public and private agencies and employment services., • Ability to write clear concise reports in English using correct grammar., • Ability to add, subtract, multiply, divide, and calculate percentages., • Must be able to react quickly and appropriately in an emergency situation., • Bilingual in English/Spanish preferred, but not mandatory.