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  • Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    2 days ago
    Full-time
    Mott Haven, The Bronx

    Job Description: Medical Receptionist Job Title: Medical Receptionist Location: [Clinic/Hospital Name] Employment Type: Full-time / Part-time Job Summary The Medical Receptionist is responsible for providing excellent customer service to patients while ensuring the efficient operation of the front desk. This role includes managing appointments, handling patient inquiries, maintaining accurate records, processing payments, and supporting healthcare providers with administrative tasks. Key Responsibilities Welcome and assist patients, visitors, and healthcare professionals in a courteous and professional manner. Schedule, confirm, and reschedule patient appointments. Answer and direct incoming phone calls and respond to patient inquiries. Register new patients and update existing patient information. Verify insurance information and collect required documents. Maintain accurate patient records while ensuring confidentiality. Process patient payments and issue receipts. Coordinate with doctors, nurses, and other staff regarding patient schedules. Manage incoming and outgoing correspondence, including emails and mail. Maintain a clean, organized, and welcoming reception area. Handle administrative tasks such as filing, scanning, and data entry. Ensure compliance with clinic policies and patient privacy regulations. Qualifications High school diploma or equivalent; additional administrative or healthcare-related training is an advantage. Previous experience as a receptionist, customer service representative, or medical receptionist preferred. Proficiency in Microsoft Office and electronic medical record (EMR/EHR) systems is an advantage. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to maintain confidentiality and handle sensitive information. Strong attention to detail and accuracy. Skills Customer service orientation Excellent interpersonal and communication skills Time management and multitasking Computer literacy Problem-solving abilities Attention to detail Ability to work independently and as part of a team Working Conditions Work is primarily performed in a clinic, hospital, or medical office environment. May require occasional evening, weekend, or holiday shifts depending on operational needs. Prolonged periods of sitting, standing, and computer use. Preferred Qualifications Experience working in a healthcare or clinical setting. Familiarity with medical terminology. Experience with appointment scheduling and medical billing systems.

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