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Operations Associate Location: Pittsford, NY About the Role Adecco is partnering with a growing financial services organization to identify a highly motivated Operations Associate. This role plays a key part in supporting a broad range of operational, compliance, and business development functions, helping to ensure the accuracy, efficiency, and integrity of critical systems and processes. This is an excellent opportunity for a detail-oriented professional who thrives in a collaborative, fast-paced environment and is eager to build a long-term career in financial services operations. Why Join? • Exposure to multiple facets of financial services operations, offering a well-rounded experience, • A collaborative, team-oriented culture that values partnership and communication, • Strong potential for career growth within a stable and expanding organization Key Responsibilities Operations & Administrative Support • Process and support operational systems including commissions, accounting support, licensing, and data management, • Maintain data entry accuracy and integrity across systems, • Follow up on missing or incomplete information across departments Cross-Functional Support • Assist financial professionals and administrative staff with operational inquiries, • Support compensation, licensing, and recruiting-related projects, • Contribute to business development and marketing initiatives Compliance & Programs • Assist with compliance-related administrative tasks, • Support internal systems, • Ensure adherence to internal policies and regulatory requirements Qualifications • High School diploma required; Bachelor’s degree preferred (Business, Finance, or related field), • 0–3+ years of experience in operations, financial services, or administrative support preferred, • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) Pay Range: $22.00-24.00 hour Benefits: Health, Dental, 401(k), Life Insurance, Short/Long-Term Disability, PTO Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to _

$40 - $110/hourpayCommercial ContractsContract RedliningEmployment LawStructured FinancePriavte EquityMergers and AcquisitionsSaaS MSARegulatory ComplianceData PrivacyAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Legal Expert Job Type: Contract (Part-time) Location: Remote Job Summary: Join our customer’s team as an accomplished transactional and compliance legal expert and leverage your legal expertise to help shape the next generation of legal AI. In this dynamic part-time role, you will combine your transactional and regulatory legal experience, research acumen, and analytical thinking to develop and refine AI models that transform transactional and regulatory compliance workflows. This is an outstanding opportunity for a seasoned commercial attorney eager to influence the future of tech-enabled law while working in a flexible, fully remote environment. Key Responsibilities: • Review, analyze, and redline commercial contracts to ensure accuracy and compliance with relevant laws and business objectives., • Provide expert input on matters relating to employment law, structured finance, private equity, and mergers and acquisitions., • Evaluate and advise on SaaS Master Service Agreements (MSAs) to identify areas of risk and recommend improvements., • Interpret complex regulatory requirements and shape guidelines for compliance within evolving legal landscapes., • Assess data privacy policies and practices in accordance with international standards and regulations., • Collaborate closely with multidisciplinary teams to clarify legal concepts and deliver clear, actionable written feedback., • Contribute high-quality insights that enhance the effectiveness of AI models in understanding legal documents and scenarios. Required Skills and Qualifications: • Active Bar membership and in good standing., • Minimum of 3 years of experience practicing law, with a demonstrable track record in commercial contracts, employment law, and structured finance., • Deep knowledge of private equity, mergers and acquisitions, and regulatory compliance., • Proficiency in contract redlining and negotiation, with attention to detail and accuracy., • Hands-on experience reviewing and advising on SaaS MSAs and data privacy matters., • Exceptional written and verbal communication skills, with the ability to distill complex legal concepts for diverse audiences., • Strong analytical and problem-solving skills, demonstrating sound legal judgment. Preferred Qualifications: • Experience working with or advising technology-driven organizations., • Familiarity with international regulatory frameworks and multi-jurisdictional transactions., • Previous involvement in AI, legal technology, or knowledge transfer initiatives.

Job Description Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future! Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, retirement plans, tuition reimbursement, ongoing development, advancement opportunities and more. Founded in 1846, today HP Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more. The candidate hired for this position will support Sanitation Programs at our Fluid, Cultured, and Ice Cream plants, requiring approximately 70% travel to these facilities across New York State and New England. We are unable to offer relocation assistance or sponsorship at this time. Job Summary: The technical sanitation specialist will be responsible for providing technical support to all of HP Hood's facilities. This includes but is not limited to troubleshooting quality issues, optimizing CIP systems, standardizing CIPs and manual cleaning practices and providing additional training and support as deemed necessary. This position will work closely with the Sr. Manager, Strategic Sanitation Programs to establish long term strategic business plans, monitor corporate sanitation policies and help foster an environment of proactive sanitation across multiple departments and divisions. Essential Duties and Responsibilities: • Provide technical leadership and guidance to Operations Quality, R&D, and manufacturing facilities in the areas of sanitation, pathogen/environmental control, integrated pest control, new equipment design, installation or construction and other food safety or quality initiatives related to sanitation processes., • Assist in the development and implementation of strategic sanitation programs, policies, plans and processes to ensure that sanitary performance meets Hood standards as well as supports Food Safety requirements towards regulatory compliance. Assist in quality issue troubleshooting and root cause analysis., • Incorporate principles of dry as well as wet cleaning best practices, allergen management, and "allergen clean" vs. microbial clean as needed., • Utilize corporate Sanitation Standard Operating Procedures (SSOP's) as guidance, prepare plant specific SSOP's for equipment and processes. Ensure all SSOP forms and records are current and completed. Incorporate visual learning and step-by-step processes which are easily followed and comprehended by staff., • Communicate significant issues or developments identified during plant visits and provide recommended process improvements to management., • Prepare and present technical and program information to team members and management., • Directs technical and administrative workers engaged in sanitation activities., • Maintain a working knowledge of government and industry codes and standards., • Provide education and technical support to assure effective deployment and implementation of corporate sanitation and food safety policies and procedures., • Work cross functionally and collaboratively with all Plant Operations, Corporate QA, Food Safety, and Chemical Supply Vendors to implement and continuously improve on sanitation programs and policies., • Develop a culture of proactive quality. Education and Experience: • 5+ years of Quality Assurance experience in both corporate and plant locations., • Four-year degree preferred. Preferably a BS or BA in Food Science, Dairy Science, Biology or Chemistry Skills and Competencies: • Strong technical dairy knowledge, • Strong verbal & written skills, • Strong presentation delivery skills (written & delivery), • Strong interpersonal skills with a customer orientation (internal & external), • Strong computer skills (MS Office, BPCS, Formula System), • Experience with regulatory, third party, and customer audits, • Experience in successfully addressing environmental sanitation challenges in all areas of plant, • Thorough knowledge and experience with diverse sanitizing applications, • Certification and/or License – Preventive Controls Qualified Individual (PCQI) certification or attainment of PCQI within 6 months of hiring, • A general knowledge of food and environmental microbiological testing as well as preventative measures including sanitary design and automated sanitation and efficiency is required. The reasonably anticipated pay range for this position is $75,000 - $93,000. Exact compensation may vary based on skills, experience and location. #LI-GD1 #LI-Remote Exact compensation may vary based on skills, experience and location. The pay range for this position is$75,000—$93,000 USD HP Hood is an Equal Opportunity Employer Female/Minority/Veteran/Disabled "VERVRAA Federal Contractor" Privacy Policy CCPA For Applicants in Massachusetts - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Employment is subject to verification of an applicant's identity and eligibility for employment in the United States as required by immigration laws. We are unable to assist with sponsorship at this time.

Summary Manning & Napier is seeking a Senior Corporate Counsel to serve as the firm’s primary in-house legal advisor. This role supports the firm and its affiliated entities across corporate, regulatory, commercial, and risk matters, partnering closely with executive leadership and key stakeholders. This is a stand-alone position with broad autonomy and responsibility. The role is ideal for a senior attorney who exercises sound judgment, operates independently, and provides practical, business-oriented legal counsel. Responsibilities • Serve as the firm’s principal legal advisor, managing day-to-day legal matters across corporate, regulatory, commercial, and risk areas., • Provide practical legal guidance to senior leadership, identifying and managing legal risk and engaging outside counsel as appropriate., • Advise on corporate governance matters, including fiduciary duties, director and officer obligations, and governance best practices., • Support board and committee activities, including preparation of resolutions, consents, minutes, and governance documentation., • Lead legal support for corporate transactions and strategic initiatives, including minority investments, asset sales, restructurings, and internal reorganizations., • Draft, review, and negotiate transaction and commercial agreements; oversee legal due diligence and coordinate external counsel., • Analyze change-of-control, consent, and notice provisions across advisory, credit, and commercial agreements., • Advise on legal and regulatory matters applicable to a registered investment adviser, broker dealer, mutual fund, trust company, including securities regulation, privacy, and employment-related compliance., • Partner with Compliance and HR on policies, employee handbook updates, and firm-wide initiatives., • Draft, review, and negotiate a broad range of commercial and vendor contracts., • Oversee litigation, subpoenas, and third-party inquiries; advise on indemnification, insurance coverage, and contingent liabilities. Qualifications Required • Juris Doctor (J.D.) from an accredited law school; active member in good standing of the New York State Bar Association, • 10+ years of legal experience, including senior in-house or equivalent experience operating independently., • Strong background in corporate governance, commercial contracts, and complex legal issue analysis., • Excellent drafting, communication, prioritization, and judgment skills. Preferred • Experience as sole or lead in-house counsel in a lean legal environment., • Background in financial services, investment management, or another regulated industry., • Comfort advising executive leadership and interacting with boards of directors Perks • Health, dental & vision insurance, • Employer HSA contribution, • Opt out credit, • 401k employer match, • Paid volunteer days, • Gym reimbursement Compensation: $145-165k base salary; additional incentive compensation expected.

Job DescriptionDescription: We are Hiring! Job Posting: LICENSED PRACTICAL NURSE - FLOATING Location: Rochester, NY Department: Nursing Employment Type: Full-Time Schedule: Monday thru Friday, 7am to 3:30pm Salary: $25 to $30/hr General Description Float LPN provides flexible staffing across various program settings, ensuring high-quality patient care and adapting to diverse clinical environments. Under Nursing supervision, provides medication management and offers general health and wellness support. Works collaboratively with other providers in the residence to facilitate client wellness. Maintains confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides medication management within the residential setting, • Provides oversight during residential self-medication process to clients in the residential environment in accordance with authorized prescriptions, • Documents the medication self-administration process in each client’s electronic Medication Administration Record (EMAR), • Procures and logs in medications received for each client within the facility, • Tracks client compliance with required medications, identifying any concerns to other Prescribers and other medical staff, • Reports medication compliance to the clinical team, • Communicates verbally with NSM and residential staff when calling off for unplanned absences., • Provides Day to Day support of client wellness within the setting, • Observes and identifies potential client medical or medication concerns, • Facilities identification of medical concerns to appropriate medical or psychiatric staff or prescribers, • Assures identified medical concerns are addressed, • Communicates and collaborates with appropriate Agency staff, medical care providers, and related community organizations to assure coordination of client care and services., • Completes required paperwork related to communication or services provided, • Coordinates with appropriate residential staff to facilitate transportation to necessary external medical appointments, • Promotes health and wellness within the residential facility, • Supports the development of client wellness education and activities, • Assists Medical Staff and Prescribers, • Provides Support with vital signs, and other assistance to providers as needed, • Collaborates with appropriate residential staff on client discharge plans, • Participates in staff meetings and medical/clinical supervision as directed, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Minimum of a High School Diploma or GED and accredited LPN diploma required. Credentials: Valid NYS Licensed Practical Nurse required Experience: Two to three years of experience related to nursing services to individuals with mental health, and chemical dependency / substance use disorder related services preferred. Bi-lingual in Spanish preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Excellent organizational, interpersonal, and customer service skills, • Ability to work independently, make decisions, meet deadlines, multi-task and solve problems, • Proficiency in PC software, especially word processing and spreadsheet programs, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. EMPLOYER’S DISCLAIMER: • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor., • This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: LICENSED PRACTICAL NURSE Location: 997 St Paul Street Employment Type: Per Diem Schedule: Various Salary: 25.00 - 30.00Hourly General Description Under supervision, provides medication management and offers general health and wellness support. Works collaboratively with other providers in the residence to facilitate client wellness. Maintains confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides medication management within the residential setting, • Provides medication administration to clients in the residential environment in accordance with authorized prescriptions, • Documents the medication administration process in each client’s Medication Administration Record, • Procures and logs in medications received for each client within the facility, • Tracks client compliance with required medications, identifying any concerns to other Prescribers and other medical staff, • Reports medication compliance to the clinical team, • Coordinates directly with Residence Manager to ensure shift coverage for unapproved or unplanned absences., • Provides Day to Day support of client wellness within the setting, • Observes and identifies potential client medical or medication concerns, • Facilities identification of medical concerns to appropriate medical or psychiatric staff or prescribers, • Assures identified medical concerns are addressed, • Communicates and collaborates with appropriate Agency staff, Medical care providers, and related community organizations to assure coordination of client care and services., • Completes required paperwork related to communication or services provided, • Coordinates with appropriate residential staff to facilitate transportation to necessary medical appointments, • Promotes health and wellness within the residential facility, • Supports the development of client wellness education and activities, • Assists Medical Staff and Prescribers, • Provides Support with vital signs, and other assistance to providers as needed, • Collaborates with appropriate residential staff on client discharge plans, • Participates in staff meetings and medical/clinical supervision as directed, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Minimum of a High School Diploma or GED and accredited LPN diploma required. Credentials: Valid Licensed Practical Nurse required Experience: Two to three years of experience related to nursing services to individuals with mental health, alcoholism, chemical dependency, substance use disorder related services preferred. Bi-lingual in Spanish preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. EMPLOYER’S DISCLAIMER: • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor., • This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Facilities Operations Manager Location: Rochester, NY Department: facilities Employment Type: Full-Time, 40 hrs. Schedule: Monday-Friday Salary: $62,353-65,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision of the director, oversees the day to day operations and management of the facilities department. Establishes procedures for maintenance, repair and/or replacement of equipment and enforces fire and safety policy and procedures. Essential Duties and Responsibilities • Assesses and monitors facility contracts for repairs to ensure cost effectiveness; establishes criteria and scope of work for repair versus replacement of facilities., • Assist Director with administrative work and projects as needed., • Assists with the development and implements department’s strategic plan in accordance with Agency’s overall strategic plan., • Provides for effective management of all assigned staff in accordance with Agency policies and procedures., • Assists with Hires, orients, coaches and evaluates staff., • Assures ongoing staff training and development with the support of the Facilities Field Manager., • Ensures all agency, mandated and funder required trainings are completed in a timely manner., • Assists with creating budgets, implements, and maintains residential sites and capital improvement budgets., • Ensures compliance with budgetary constraints, and forecasts and plans facility improvements., • Assists with work/staff schedules; evaluates and monitors projects regarding progress and costs., • Estimates, requests, and purchases of materials and equipment, • Estimates labor costs., • Research and make recommendations for major repairs. Coordinates bids for work of over $1,000. Opens all bids with Department Director/Purchasing and makes recommendations regarding vendor or company for the job., • Maintains current knowledge in the field of facilities management/maintenance/security., • Works with the Director of Facilities to oversee and update policies and procedures., • Works with managers to do walk-through building inspections., • Routinely does site walk-thoughts to evaluate building condition and needs., • Ensures effective coverage for facilities and maintenance needs including providing coverage personally as necessary., • Works with Safety & Security Manager to establish, implement, and update facility/security related policies and procedures., • Complies with federal, state, and local laws and regulations, • Follows all safety precautions/standards and Agency policies and procedures., • Responsible for transportation needs and operations, • Manage all vehicles repairs, safety, and vehicles registration/insurances., • Train all supervisors in proper operation of all departmental vehicles., • Review all transportation policies and procedures with program staff., • Coordinates and ensures all proper notifications are made regarding any transportation accidents., • Inspect all vehicles for compliance with policies twice a year., • Manages “Q-Ware” software for the facility department with the Director and the Facilities team., • Works with the purchasing department on major purchase items for all administrative offices and programs., • Represents the Agency and/or the department on committees and professional organization membership(s)., • Ensures compliance with applicable building and safety codes, hazardous waste disposal, OSHA, hazardous materials, etc., • In absence of the Director/Facility Field Manager, assist with the management and supervision of department staff including, but not limited to, facilities coordinator, volunteer workers and vendors., • Work with the Safety & Security Manager to maintain and update as needed a comprehensive safety plan, a process for facilities opening and lock-down, and an emergency notification procedure., • Maintains confidentiality of information exposed to during business regarding, supervisors, employees, or clients, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops, • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Other duties as assigned by supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. #INSJ Requirements: Qualifications Education: Bachelor’s degree in related field preferred. An equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License Experience: At least 5-7 years of experience in facilities management Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, climb ladders, access roofs, use hands to type and/or perform lifting of at least 50lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually normal. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: RESIDENTIAL ASSOCIATE I Location: Rochester, NY Department: Restart Residential Employment Type: Part time Schedule: Saturday and Sunday 2:30pm to 10:30pm Salary: $19.25-19.75 (.75 increase upon Med Certification) General Description Under general supervision, provides a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Monitors residents to assure a safe therapeutic environment., • Makes hourly visual contact with residents and documents in client observation record, • Monitor and support residents’ efforts in maintaining their comprehensive plan for admission, ongoing treatment and discharge of transfers., • Implements recreational activities as created by the vocational specialist or residential team., • Cover non-clinical psychoeducational groups as needed, • Observes peer led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed, • Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift, • Carries out emergency procedures to assure safety of residents and staff when required., • Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Minimum of High School Diploma or GED required. Associates Degree in Human Services or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder clients and/or mental health services preferred. Bilingual in Spanish is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Minimum of High School Diploma or GED required. Associates Degree in Human Services or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder clients and/or mental health services preferred. Bilingual in Spanish is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community!*Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Per Diem Schedule: Various Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Role Overview The Engagement Center Manager (ECM) is responsible for building and leading a high performing team of Engagement Ambassadors who connect with alumni, parents and friends of a college or university or other institution. The ECM enthusiastically motivates staff and leverages Encoura's engagement platform to deliver personalized, omni-channel outreach including phone, text, and personalized video to every constituent. This role offers valuable experience in team building, program management, budgeting, and other critical skills needed for long-term success in fundraising and engagement. The ECM works onsite and is responsible for managing the day-to-day operations of the engagement center's fundraising program. A Day in the Life • Build and sustain a strong engagement culture by recruiting, hiring, coaching, and developing a team of part time Engagement Ambassadors and Supervisors., • Deliver an exceptional client experience through consistent communication with clients and Encoura internal teams., • Utilize insights to develop and execute daily outreach strategies that maximize constituent engagement. Examples of daily outreach strategies include telephone, texting, and video., • Monitor program performance and adjust tactics to achieve both short- and long-term client goals., • Maintain positive, collaborative relationships with clients, coworkers, and leadership., • Coordinate efforts with program-specific support teams to ensure seamless execution., • Manage Encoura's engagement platform to deliver personalized, omni-channel outreach to every constituent., • Design and implement strategies to motivate and retain staff members., • Analyze program results and reporting data, including forecasting, projections, and statistical analysis to drive program improvements., • Serve as the site's HR and payroll liaison, coordinating with HR to support staffing, performance management, timekeeping, and compliance., • Actively monitor program budget and expenses to ensure financial performance and efficiency. Role Progression • Within 1 month, you'll: Build strong stakeholder relationships, understand client goals and obligations, lead effective coaching and team huddles, support recruitment and payroll needs, learn reporting and escalation processes, and understand key metrics and calculations., • Within 3 months, you'll: Lead calling shifts and adapt leadership style to align with employee skill levels, enforce performance standards, use metrics and data to coach, address performance in client meetings, complete required reports, and know when to resolve issues internally or involve the client., • Within 6 months, you'll: Manage programs independently by using segmentation to guide strategy, optimize staffing and outreach through data, anticipate risks with solutions, and drive measurable improvement in key KPIs. About You • Associate's degree or equivalent experience., • Strong supervisory and leadership ability demonstrated in past work experience; former call center, fundraising or enrollment experience a plus., • Demonstrated organizational skills that support successful managing of a multi-faceted engagement center and accompanying student staff., • Excellent spoken and written communication skills., • Multi-task oriented, with the capabilities to effectively execute multiple managerial duties simultaneously., • Must be able to analyze statistics and offer insight into statistical trending of program/project; comfort with mathematics is required., • Proficient in Microsoft Office (specifically Microsoft Word, PowerPoint, and Excel)., • Ability to thrive in an environment with limited oversight., • Dedication to a unique afternoon and evening schedule (Sunday – Thursday, 12:30 pm to 9:30 pm)., • Position predominantly includes sitting/standing for long periods of time, close vision through the use of a computer screen; extensive keyboarding, talking, hearing, and infrequent light physical effort is required (minimum of fifteen pounds)., • Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process., • CLEAR™ Candidate FAQ The annual base salary range for this exempt position is $62,500–$65,000 and reflects the midpoint through maximum of the established range for this role. Encoura establishes compensation using national market data, internal equity considerations, and organizational budget factors to ensure fairness and consistency across the organization. Employees in this role are eligible for Encoura's comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being. What Sets Us Apart • Mission driven culture, • Comprehensive health and benefits package, • 401k company match that vest immediately upon participation, • Paid holidays, • Paid parental leave About Us Encoura's mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. Encoura's expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation's largest free college and career planning program used by millions of high school students and educators nationwide. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. Applicants from California, please review the CA HR Privacy Notice. To review our privacy policy, please click this link: https://encoura.org/privacy-policy/

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. 📍Hybrid| Rochester, NY | Full-Time | 8hr shifts EST Position Overview We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a healthcare location in Rochester, NY This is a hybrid role, combining on-site, patient-facing responsibilities with remote work as business needs allow. This role plays a critical part in ensuring the timely, accurate, and compliant handling of medical record requests. It is ideal for someone who enjoys working directly with patients, is detail-oriented, and is interested in long-term growth within a healthcare organization. 💼 Key Responsibilities Responsibilities include, but are not limited to: • Serve as the front desk point of contact for patient walk-ins requesting medical records or releases, • Provide phone support to patients, providers, and authorized requestors, • Process Release of Information (ROI) requests accurately and timely, • Fax, scan, and manage incoming and outgoing medical record requests, • Burn medical images to CDs and share images electronically as required, • Support client relationship management through professional communication, • Assist with reporting and administrative duties such as data entry and email, • Ensure compliance with HIPAA, privacy regulations, and facility policies 🎓 Training & Onboarding • VROI training provided, • On-the-job, onsite training during the first 30 days ⭐ Skills • Strong customer service and communication skills, • Comfortable working in a patient-facing, front desk environment, • Detail-oriented with the ability to manage confidential information, • Reliable, punctual, and professional, • Ability to multitask and work independently 💰 Benefits & Growth Opportunities • Full-time benefits, including:, • Medical, dental, and vision coverage, • 401(k) retirement plan, • Tuition reimbursement, • Paid Time Off, including major holidays, • Hybrid work environment with opportunities for growth and advancement within the company 🎯 Qualifications • High School Diploma or GED required, • Must be 18 years of age or older Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$16.50—$19.69 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionDescription: We are Hiring! Job Posting: CASE MANAGER - REFUGEE HEALTH PROMOTION (RHP) Location: Rochester, NY Department: Refugee Employment Type: Full-Time Schedule: Monday thru Friday 9am to 5pm Salary: $20 to $22/hr General Description The Health Case Manager provides comprehensive health case management for refugee clients identified as having special health needs. Working collaboratively with departmental colleagues, this role ensures that vulnerable clients have access to both mental health care and specialized services available in the community. The Health Case Manager fosters consistent, collaborative communication across program staff and maintains a trauma-informed care environment to support client wellbeing. Essential Duties and Responsibilities • Maintain a caseload of clients and ensure all case files are complete and compliant with agency, departmental, regulatory, and funder guidelines., • Conduct relevant screenings and assessments, including but not limited to psychosocial, mental health, financial, and employment status., • Develop, implement, and monitor comprehensive, solution-focused service plans with measurable goals., • Assist in discharge planning to ensure safe and effective transitions., • Facilitates, transports and accompanies clients to relevant appointments, activities, or meetings as needed., • Support clients in understanding and meeting the expectations of service providers., • Connect clients with opportunities for social support, such as recreational activities, faith-based groups, or peer-support programs., • Provide educational guidance on topics that promote client self-sufficiency., • Collaborate with referring agencies, funders, and internal staff to effectively address client needs., • Maintain regular communication with service providers to coordinate benefits and address treatment needs., • Report urgent client concerns or incidents promptly and in accordance with established protocols., • Advocate for clients by completing letters of request, referral forms, and eligibility documentation for charitable organizations and public agencies., • Maintain current knowledge of community resources and connect clients to appropriate opportunities and services., • Document all case activity in agency-approved databases or online platforms in compliance with regulatory standards., • Meet or exceed productivity and documentation standards to support the agency’s financial stability., • Notify supervisor of significant client-related events and follow the program’s incident reporting procedures., • Participate in program, departmental, and agency-wide meetings, case reviews, and training sessions., • Engage in professional development through continuing education, workshops, conferences, and independent learning., • Maintain up-to-date knowledge of relevant regulations, standards, and best practices for serving the client population., • Attend interagency meetings and represent the agency in community and provider forums as needed., • Collaborates with referring agencies, funders, and all related internal staff to effectively support individual client needs., • Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan., • Other duties as assigned. Qualifications Education: A minimum of associate’s degree in social work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s license and the ability to conduct home visits. Valid PPD screening available. Experience: Preferred minimum 1 – 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems are helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager - Ukrainian Program Location: 87 N. Clinton Avenue, Rochester, NY Department: Refugee, Immigration, and Employment (RIES) Employment Type: Full Time Salary: $20.50 - $21.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Ukrainian Program Case Manager provides intensive case management to Ukrainian clients. Working in concert with agency staff, volunteers and external partners, the case manager ensures that cases receive required services in compliance with funder requirements as well as CCFCS case management principles. The case manager effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • In close coordination with resettlement program team members ensures and documents the timely provision of all required services per the standards and requirements outlined by funders and other governing bodies., • Prepares friends & relatives of cases to assist in the delivery of services and material goods., • Provides airport reception services if necessary., • Provides and/or coordinates basic needs requirements – food, clothing, home furnishings and personal items., • Facilitates clients’ placement in suitable housing., • Conducts intake, orientation, and assessment of clients., • Formulates service plan and coordinates all service provision according to requirements., • Facilitates and coordinates clients’ access to identified services providers in the fields of health, education, public benefits, employment, and other community resources as described in service plan., • Conducts home visits and home inspections to ensure welfare of clients as well as adequacy of services, housing, and basic needs support., • Secures payments to vendors and clients and maintains individual client direct assistance budgets., • Documents all services in client case logs and maintains individual case files strictly according to funder and agency requirements., • Adheres to agency case management principles, funder service delivery philosophy, and internal program manuals., • Participates in program, department, and agency initiatives aimed at quality improvement and routine program maintenance., • Attends regular inter-departmental and other agency staff supervisory and informational meetings and trainings., • Assists program management and other staff in preparation of routine reports and the completion of various program related administrative tasks., • Participates in strategic planning, program improvement work groups, client/stakeholder satisfaction surveys, peer review and other activities as requested by supervisor., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License and use of a registered and reliable vehicle. Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and Ukrainian is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Job Description A hospitality and entertainment company in Rochester, NY is seeking a Senior Director, Operations Strategy to lead strategic planning, operating model improvement, performance initiatives, and cross-functional execution across a complex service environment. This leader will partner closely with Operations, Finance, Food & Beverage, Guest Experience, Facilities, Marketing, and executive leadership to improve efficiency, profitability, customer satisfaction, service delivery, and business scalability. Responsibilities • Develop and execute operations strategy across hospitality, food service, and entertainment business units., • Lead strategic initiatives focused on service optimization, revenue growth, cost control, guest experience, and operational consistency., • Partner with senior operations leaders to assess business performance and identify improvement opportunities., • Build business cases, operating plans, dashboards, and implementation roadmaps for major initiatives., • Support annual planning, budgeting, forecasting, and long-range operational planning., • Evaluate staffing models, labor utilization, process workflows, vendor performance, and resource allocation., • Lead cross-functional projects involving new site openings, service model changes, technology implementation, guest experience improvements, menu optimization, venue optimization, or operational transformation., • Translate data, financial performance, operational trends, and guest feedback into practical recommendations for senior leadership., • Establish performance metrics and reporting routines to track progress against operational goals., • Support change management and communication plans for major operational initiatives. Requirements • Bachelor’s degree required; MBA or advanced degree preferred., • 10+ years of experience in operations strategy, business operations, corporate strategy, consulting, hospitality operations, food service operations, entertainment operations, or related fields., • Experience in hospitality, food service, entertainment, restaurants, venues, resorts, gaming, attractions, or similar customer-facing industries preferred., • Strong analytical and financial skills, including experience with business cases, KPIs, budgets, forecasts, dashboards, and performance reporting., • Proven ability to lead complex, cross-functional initiatives from strategy through execution., • Experience improving operating models, service delivery, cost structure, productivity, revenue performance, or guest experience., • Strong project management, communication, stakeholder management, and executive presentation skills., • Ability to influence senior leaders and operators in a fast-paced, multi-site environment., • Comfortable balancing strategic planning with hands-on operational problem-solving. Benefits • $140,000 to $180,000 base salary, plus bonus eligibility Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: • California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy., • Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available., • Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: • Rhode Island: We do not request or require salary history from applicants., • Connecticut: We provide wage range information upon request or before discussing compensation., • New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Job DescriptionDescription: We are Hiring! Job Posting: Transportation Specialist Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time Schedule: Monday- Friday 8:00 am- 4:00 pm (40 hours) Salary: $19.25/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Transportation Specialist works in close coordination with associated program case managers, other program staff and program partners to support non-medical services to Program clients. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Transport clients to necessary appointments., • Provides client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, light chores, and essential errands., • Keeps clients appraised of available community resources., • Provide information to clients and their service providers., • Completes and maintains accurate activity records such as but not limited to the following:, • Accurate mileage and time sheet records, • Reports problems, incidents to supervisor in a timely manner, • Up-to-date client service schedule and accurate records trips and contacts, • Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes., • Must adhere to agency financial policies/procedures (i.e. use of credit card)., • Completes semi-annual reports on client progress and status., • Participates in program fundraising activities., • Communicates with office regarding messages once per day., • Assist program management staff in completion of required clerical and/or administrative work as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: High School diploma or equivalent. Combination of education and experience will be considered. Credentials: Valid and clean NYS driver’s license and valid registration and insurance documents. Experience: One-year professional driving experience preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Contracts Manager Position Summary: We are seeking an experienced Contracts Manager to support and help oversee Calero’s commercial contracting function. This role will manage a high volume of incoming contracts, support timely review and negotiation, partner closely with Sales and cross-functional stakeholders, and help drive contracting efficiency, consistency, and scalability across the organization. The ideal candidate will have substantial experience negotiating SaaS and technology agreements, strong drafting and redlining skills, experience using CLM systems, and the ability to manage multiple negotiations simultaneously in a fast-paced environment. This role also requires experience working with contract playbooks, fallback language, and standardized negotiation processes, including the ability to develop, revise, and maintain such materials over time. Experience in telecommunications, SaaS platforms, or technology services is strongly preferred. This position may also include oversight and mentorship responsibilities for members of the contracts team. This role reports to Corporate Counsel. Key Responsibilities: • Review, draft, redline, negotiate, and manage a broad range of commercial agreements, including SaaS agreements, customer contracts, vendor agreements, NDAs, order forms, amendments, and partnership agreements., • Coordinate incoming contract requests to ensure timely review, prioritization, negotiation, approval, and execution., • Negotiate contractual terms directly with customers, vendors, and partners through written communications and live negotiations., • Partner closely with Sales, Legal, Finance, Security, Product, and Operations teams to facilitate efficient contract execution while managing legal and business risk., • Utilize contract lifecycle management (CLM) systems to track, manage, and organize contracts and related workflows., • Develop, maintain, revise, and apply contract playbooks, fallback language, templates, negotiation guidance, and internal process documentation., • Help ensure consistency in contract language, negotiation positions, approval processes, and contracting workflows., • Identify and escalate legal, operational, financial, and compliance risks as appropriate., • Assist with contracting metrics, reporting, training, and internal stakeholder guidance regarding contracting standards and processes., • Potentially supervise, mentor, and help coordinate the work of additional contracts team members. Qualifications: • 5+ years of experience negotiating commercial contracts, preferably in a SaaS, technology, telecommunications, or software environment., • Strong experience reviewing and negotiating SaaS agreements and related commercial technology contracts., • Experience using CLM systems; Salesforce experience strongly preferred., • Excellent drafting, redlining, editing, negotiation, and written communication skills., • Strong attention to detail, organizational skills, and ability to manage multiple competing priorities in a fast-paced environment., • Strong business judgment and practical approach to contract negotiation and risk management., • Comfortable interacting directly with Sales teams and participating in customer-facing negotiations., • Ability to work independently while also collaborating effectively across departments., • Experience developing, revising, maintaining, and utilizing contract playbooks, fallback positions, and standardized negotiation guidance., • Proficiency with Microsoft Office Suite and standard business applications. Preferred Qualifications: • Experience in telecommunications expense management, telecom services, SaaS platforms, or related technology sectors., • Prior people management or team leadership experience., • Experience supporting fast-paced sales organizations., • Familiarity with privacy, security, and data protection provisions commonly found in SaaS agreements., • Bachelor’s degree; paralegal certification, legal training, NCMA certification, CLM platform certification, or related professional certifications are a plus. Key Attributes: • Highly organized and responsive., • Strong sense of ownership and accountability., • Solutions-oriented mindset., • Ability to balance legal risk with business objectives., • Professional, collaborative, and adaptable., • Sound judgment under pressure and tight deadlines. Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability. The base salary range for this position is $90,000 - $110,000. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Chief Compliance Officer who, under the guidance of the Chief Executive Officer, is primarily responsible for leading Jordan Health’s efforts to assure that Jordan Health complies at all times with all laws and regulations governing Jordan Health as a Federally Qualified Health center, an article 28 Diagnostic and Treatment Center, a New York State not-for-profit corporation, and related to Jordan Health’s operations. The Chief Compliance officer, as staff to the CEO, monitors and reports the results of Jordan Health’s compliance/ethic efforts and by provides guidance to the Board of Directors and senior management team on matters relating to compliance. The Chief Compliance Officer has unfettered access to the Board of Directors. Together with the Compliance Committee, the Chief Compliance Officer is authorized to implement all necessary actions to ensure achievement of the objectives of an effective compliance program. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Chief Compliance Officer opportunity. Requirements: The Chief Compliance Officer will ensure that: · Jordan Health is in full compliance with applicable federal, state, and local laws, statutes, and regulations · Jordan Health’s compliance education program is regarded as effective · An ethical culture is a living part of Jordan Health’s philosophy and Jordan Health’s everyday business operations · They are regarded as the role model for ethical management behavior and champion for Jordan Health’s Compliance Program, Compliance Code of Conduct, and the Privacy and Security Compliance Plans Education And Experience Required: · 4 year degree from an accredited institution and minimum of 3 years in a compliance or regulatory role; 3-5 years’ experience in healthcare compliance · Working knowledge of healthcare regulatory/fraud/abuse laws, Medicare/Medicaid regulatory/billing requirements and HIPPA · Comprehensive knowledge of clinical operations and management of an effective compliance and ethics program, including training, risk assessment, monitoring, auditing, investigating issues, addressing violations and monitoring corrective actions; · Demonstrated leadership skills, ability to communicate with diverse groups of individuals; · Reputation for integrity and willingness to challenge management on compliance issues; and · Excellent verbal, written and presentation skills, and ability to work within a team Licenses And Certifications: · Certified HealthCare Compliance Officer preferred Special Skills, Knowledge Required: · Ability to translate and communicate complex topics in a variety of forums, tailoring communications to effectively fit and influence targeted audience; · Well-organized and self-directed with the ability to work collaboratively with individuals across Jordan Health and outside of Jordan Health · Ability to communicate clearly, share information and serve as a coach or mentor at all levels of Jordan Health · Flexibility to adapt quickly to new challenges Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Job Title: Manager, Audit & Risk Management Department: Compliance Position type: Full Time FLSA: Exempt Reports to: Director, Compliance, Privacy & Risk Direct reports: Yes Job Summary Join a mission‑driven team that values innovation, collaboration, and continuous development. The Manager, Audit & Risk Management supports the Director of Compliance in overseeing organizational compliance, risk, and audit functions. Core responsibilities include coordinating quarterly risk assessments, preparing leadership and Board reports, overseeing internal audits and incident tracking, facilitating vendor management and contract oversight, assisting with policy development and compliance training, and supporting site visit preparation to ensure regulatory adherence and organizational integrity. Duties/Responsibilities • Support the quarterly Compliance & Risk Management Committee meeting., • Collect and analyze data from internal audits, incident reports, and other sources to inform risk identification and prioritization., • Prepare and present quarterly risk management reports and a final year‑end report to the Board covering completed activities, performance status, and proposed risk activities for the upcoming year., • Coordinate quarterly risk assessments with stakeholders., • Assist with completion of the Office of the Medicaid Inspector General (OMIG) annual organizational compliance assessment., • Develop internal audit and risk management work plans and ensure execution., • Compile and report audit and risk management findings to supervisors, program staff, funders, and committees as required., • Stay current with state and federal regulations related to hospitals and patient care safety; review and evaluate policies and procedures; recommend revisions and draft new policies as needed., • Act as the primary facilitator of the Vendor Management & Oversight program., • Oversee contracts, leases, service agreements, MOUs, Business Associate Agreements, and other agreements in the contracts management system., • Ensure vendors receive required annual training and manage dissemination and collection of required attestations., • Ensure compliance‑related trainings are reviewed and updated annually., • Coordinate with People Operations to ensure staff complete required training tied to compliance standards, risk management, and audit findings., • Assist the Director of Compliance with training preparation and presentations as needed., • Maintain the Compliance & Risk Management Training Workplans., • Develop and maintain policies and procedures for audits and routine data checks., • Receive incident reports; disseminate and track to appropriate staff for follow‑up and resolution., • Prepare quarterly incident reports for the Compliance & Risk Management Committee (locations, types, root causes)., • Review and track incident reports in accordance with Article 28 regulations., • Provide quarterly summaries to the Executive Leadership Team, Compliance & Risk Management Committee, and the Quality Committee., • Assist with external audits, including HRSA FQHC operational site visit preparation and follow‑up., • Coordinate pre‑visit audits and communicate requirements to staff; provide support during monitoring visits., • Monitor timeliness and follow‑up plans for required responses after findings and plans of correction are identified., • Provide backup for grant/funder site visit meetings to document areas of improvement., • Perform other duties as assigned. Required Skills/Abilities • Proficiency with Microsoft Office; experience in database management and systems development desired., • Strong understanding of quality improvement (QI) processes, tools, and techniques; quality measurement and reporting; root cause analysis; preventive risk management strategies; accrediting bodies’ standards; and state and federal regulations., • Knowledge of risk information management systems (RIMS)., • Ability to function effectively, independently, and efficiently in a stressful, dynamic environment. Education and Experience • Bachelor’s degree preferred; master’s preparation and risk management certification highly desirable., • Minimum 5 years of experience in quality/risk management., • 3–5 years supervisory/leadership experience., • Clinical background desirable. Physical Requirements Stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Occasionally stoop, bend, and lift or move up to 25 lbs. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Equal Employment Opportunity Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job DescriptionDescription: We are Hiring! Job Posting: ASSISTANT RESIDENTIAL MANAGER Location: 90 Cloverdale Street Department: Intellectual/Developmental Disabilities Employment Type: Full-Time Schedule: evenings and weekends Salary: $23/hr General Description Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provide supervision, instruction and guidance to individuals in all activities of daily living., • Assist Manager in supervision of all staff, as assigned,, • In coordination with Manager, provides orientation to new employees and on going training as needed., • Ensure all aspects of medication administration are done accurately and provide medication administration as needed., • Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed., • Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion., • Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility., • Respond with appropriate actions to crisis situations and medical emergencies., • Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity., • In conjunction with the Manager, maintains continuity of all individuals’ records including medical, behavioral, financial, life safety and all other plans of service., • Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance., • Complete all required paperwork thoroughly and accurately., • Facilitate weekly staff meetings with residential team., • Participate in training as needed or requested by supervisor., • Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures., • Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education and Experience: A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities OR Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities. OR Bachelor’s degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Maintain absolute confidentiality in regards to all records reviewed including individuals’ records, employee records and billing records., • Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Ability to meet the following physical requirements with or without reasonable accommodation: • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;, • Stand, sit, walk, bend, stoop, kneel, and reach;, • Climb up or down stairs;, • Able to reach above or below shoulders;, • Occasionally lift or move objects weighing up to 25 lbs;, • Occasionally be required to perform or assist with Strategies for Crisis Intervention and Prevention (SCIP) techniques., • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;, • Be able to read write and interpret written documents; Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: DIRECT SUPPORT PROFESSIONAL III Location: 400 Newcastle Rd Employment Type: Full-Time Schedule: varies Salary: $21.00 - $21.50/hour General Description Provide support and instruction in activities necessary to promote and maintain independence and self- determination for individuals with intellectual/developmental disabilities receiving services living in a Catholic Charities Family and Community Services residential setting. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provide person centered support to all individuals served recognizing the individual’s need for teaching and preferred style for learning and at a level at which he or she can perform., • Provide direct personal assistance in instances when an individual requires “hands on” supports., • Assist individuals in supporting his/her own health and wellness needs., • Schedule and accompany individuals to all necessary medical appointments as directed and document all pertinent information as required., • Assist individuals in meal preparation, menu planning, and food shopping., • Engage in effective communication with individuals., • Provide immediate response to and report all incidents, first aid treatments, medical emergencies, or other crisis according to policy and procedures., • Assist individuals with fiscal management while safeguarding their funds. This may include completing ledgers, reconciling accounts and supporting individuals with spending choices., • Assist individuals with maintaining a clean, safe, and orderly home by following safety and infection control procedures., • Appropriately communicate all pertinent information during the work shift and from shift to shift to other team members and/or assigned supervisor., • Attend staff meetings., • Promote the emotional, physical, and personal well-being of individuals served., • Provide supervision of staff during shift. Provide training, mentoring, and coaching to staff., • Report training needs opportunities for corrective action for staff to the Residence Manager as appropriate., • Serve to triage questions and concerns from staff before utilizing on-call procedures., • Provide coverage for shifts as needed., • Provide and maintain a clean and safe living environment for all clients., • Ensure appropriate staff-to-client ratio at all times., • Implement individual treatment plans, and ensure all plans are followed by staff with fidelity., • Ensure proper safekeeping of individual’s valuables., • Ensure all documentation by staff is complete by end of shift including:, • All billing in eVero, • Staff assignment sheets, • Documentation of staff A and B in Comm Log, • Behavior tracking, • Daily notes in eVero, • DSP Checklists, • Temperature charts, • Weekly cigarette butt checklist, • Responsible for taking PA funds out of safe for residents and appropriately document., • Report and/or document routine and unusual events including completing daily logs, accident reports, etc. in a concise, understandable, legible and timely manner., • Assist with daily operations of the residence in accordance with regulatory requirements, agency policy, and quality program standards., • Obtains and maintains AMAP certification and administers medication and personal care as prescribed., • Correctly follow procedures for mandated reporting and responding., • Maintain and expand skills and knowledge relevant to providing high quality support and services., • Obtain and maintain all required trainings and apply the information to support people served., • Ensure that people exercise their rights and that rights are not restricted without due process., • Ensure people are treated with dignity and respect., • Provide transportation to individuals and business-related travel whether in personal or agency vehicles, following all safety procedures., • Maintain agency vehicles in a safe, clean and functional condition, reporting any concerns or problems to an immediate supervisor., • Maintain flexibility in work schedule based on needs of individuals assigned including working overtime and/or covering additional shifts on an emergency basis., • Participates in relevant Agency meetings and/or trainings, • Participate in Agency wide committees as appropriate ( and approved by Residence Manager), • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications: Education: High School Diploma or Equivalent preferred Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier.AMAP Certification required Experience: At least one year of practical experience working with individuals with developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Demonstrate a commitment to the Agency Mission, Code of Conduct and Corporate Compliance policies while empowering each person to direct their own life choices., • Demonstrate full adherence to the Direct Support Professional Core Competencies., • Assist individuals supported to achieve personal outcomes and to provide person centered supports., • Possess good verbal, reading, and written communication in English; basic math skills; possession of basic computer skills., • Able and willing to successfully complete and apply training., • Possess communication skills that will effectively establish a collaborative relationship with individuals with intellectual/developmental disabilities., • Able to effectively teach, model and give support to individuals with intellectual/developmental disabilities., • Able to read, write, and interpret written documents., • Able to work a combination of day, evening, overnight and weekend hours, as needed., • Able to remain alert and awake on all shifts., • Able to work cooperatively both independently and as a member of the Residential team., • Able to multi-task and prioritize duties., • Able to travel in all weather conditions throughout the counties served., • Able to maintain absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs., • Able to maintain confidentiality, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Sr. Database Administrator Canandaigua National Bank Location: Pittsford, NY (Hybrid, 3 days onsite/2 work from home) What does a Sr. Database Administrator do? The Senior Database Administrator (Senior DBA) is a senior‑level technical role responsible for the availability, security, performance, resilience, and integrity of the Bank’s database platforms supporting business‑critical systems, analytics, and regulatory reporting. This position serves as the technical authority for database administration, ensuring that database environments meet financial services regulatory requirements, internal risk standards, and service‑level objectives while supporting data warehouse and business intelligence workloads. Senior DBA partners closely with Application Development, Information Security, Infrastructure, and Business Intelligence teams, while maintaining clear accountability for core DBA functions. Database Operations & Reliability • Administer and maintain production, non‑production, and disaster‑recovery database environments., • Manage database ecosystems across cloud and on-premises environments, including:, • Operational support, • Platform engineering, • Cost and performance monitoring, • Ensure high availability, performance, and reliability of database systems., • Design, implement, and maintain backup, recovery, and disaster‑recovery strategies., • Perform and document periodic restore and failover testing., • Monitor database performance, capacity, and growth trends; recommend scaling strategies. Security, Risk, and Compliance • Implement and maintain database security controls, including:, • Role‑based access, • Encryption (at rest and in transit), • Privileged access management support, • Audit logging, • Support internal and external audits by providing evidence related to:, • Access controls, • Change management, • Backup and recovery, • Regulatory compliance (e.g., GLBA, SOX, NYDFS), • Ensure database environments adhere to data privacy and retention requirements. Performance & Optimization • Identify underperforming queries, indexes, and workloads., • Design and implement performance improvements using indexing, query refactoring, and configuration tuning., • Partner with database engineers and analysts to improve database‑related application performance. Change, Incident, and Problem Management • Manage database changes through formal change management processes., • Review database‑related code changes for performance, security, and operational risk., • Participate in on‑call and after‑hours incidents affecting database services., • Perform root‑cause analysis for database‑related incidents and document corrective actions. Data Warehouse & BI Platform Support • Provide operational DBA support for the Data Warehouse and BI platforms., • Assist BI and ETL teams with database design, indexing strategies, and performance considerations., • Designs, develops, and populates data objects such as relational dimensional databases and SSAS tabular models, • Designs and builds data models to support self-service BI., • Support SSIS, SSAS, and reporting platforms from a database reliability and performance standpoint., • Maintain documentation related to schemas, configurations, and operational procedures. Standards, Documentation & Continuous Improvement • Creates and maintains database standards, procedures, and runbooks., • Participates in platform evaluations, upgrades, and roadmap planning., • Remains current with database technologies, security practices, and industry standards. Scope and Authority • Functions as technical owner of database platforms., • Acts as a senior‑level escalation point for database incidents and risks., • Provides technical guidance and mentorship to database developers and analysts. Required Skills and Abilities • Strong analytical, troubleshooting, and problem‑solving skills., • Ability to communicate technical topics effectively to non‑technical stakeholders., • Strong attention to detail and documentation discipline., • Ability to prioritize work in a high‑availability, regulated environment., • Ability to participate in scheduled and after‑hours on‑call support. Working Conditions • Hybrid office environment (3 days per week onsite)., • Occasional after‑hours and on‑call work required. What is needed to be successful in this role? Education, Training and Experience • Bachelor’s degree in computer science, Information Technology, MIS, or related field; or equivalent combination of education and experience., • 8+ years of progressive experience in database administration roles., • 5+ years of experience supporting production database environments for mission‑critical systems., • Demonstrated experience administering Microsoft SQL Server in enterprise environments., • Experience supporting Data Warehouse and BI platforms (e.g., SSIS, SSAS, SSRS)., • Financial services experience is strongly preferred, including exposure to regulated environments., • Experience with cloud‑based or hybrid database platforms preferred. Core Technical Competencies • SQL Server administration (installation, configuration, upgrades, patching), • Advanced SQL performance tuning and query optimization, • Database security and access controls, • Backup, recovery, and disaster‑recovery engineering, • High‑availability and resiliency design, • Change management and release controls, • Capacity planning and performance monitoring, • Data warehouse operational support, • Incident and problem management What makes working at Canandaigua National Bank different? Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. Our culture nurtures passionate employees and offers great rewards including: • Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners., • Paid holidays, vacation, and sick time., • Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP)., • Training & development opportunities., • Tuition assistance., • Community focused volunteer opportunities., • Award winning wellness program that promotes a solid work/life balance., • Banking perks and discount programs. Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers. As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture. Canandaigua National Bank remains an independent, community bank. If you want to be a part of something special, join us today! Compensation range - $95,000 – $117,500 The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations. Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job Description STATUS: Full Time / Exempt REPORTS TO: VP, Accounting and Finance LOCATION: Rochester HOURS: 37.50 hours per week SCHEDULE: Monday – Friday, 8:30am – 5:00pm Position Summary The Accounting Supervisor will manage the ongoing accounting functions of the credit union. The Accounting Supervisor will ensure the general ledger is accurate and complete, monthly reports are prepared accurately and timely, and daily and monthly reconciliations are performed satisfactorily. The Accounting Supervisor is also responsible for the daily supervision and training of the accounting team. Perform all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities - Must be capable of performing the following essential responsibilities, with or without reasonable accommodations, as outlined below. · Develop, train and coach a team of accountants. These individuals should be developed to provide for adequate succession planning, to obtain skills important to the functioning of the department, and to attain their own personal goals. · Responsible for the completion of the department’s Mid-Year Pulse and Annual Performance Appraisals. · Create and foster a positive work environment in which the team strives to meet the goals of the credit union and uphold the team values. The environment created should contribute to the achievement of these goals as well as positive employee engagement. · Prepare, in conjunction with the VP of Finance, the annual budget for the Accounting Department. · Responsible for the timely investigation of budget versus actual variances and the accuracy of the income statement and balance sheet, prior to the monthly meeting with CFO & VP of Accounting and Finance. · Responsible for the monthly preparation of the financial reports for the Board of Directors and Management. The reports must be free from material errors. · Perform monthly accounting for investment activity; prepare investment reconciliation and Investment Summary Report. · Oversee the preparation of the quarterly NCUA 5300 Report and Profile, ensuring the accuracy of the information and timeliness of the filing. · Responsibilities for the bi-weekly payroll, benefits and withholding and verifying compliance with Credit Union payroll policies. · Review fixed asset additions, monthly depreciation, and coordinate periodic fixed asset inventory. · Responsible for reviewing monthly mortgage accounts for accuracy. · Oversee the process of incoming and outgoing wires for members. · Oversee the accounts payable function for the Credit Union in compliance with the Credit Union’s Purchasing Policy. Supervise the timely payments of vendor invoices, employees/volunteer vouchers, and payments related to the indirect lending program. · Responsible for the input and report creation of the Current Expected Credit Losses (CECL) model. · Responsible for the input, accuracy and report creation of the Asset Liability Management (ALM) model. · Co-lead the annual budget process with the VP of Accounting and Finance and CFO. · Develop accounting procedures and processes for new products/services offered by the Credit Union. Review existing procedures on an annual basis prior to VP of Finance review. Other Responsibilities · Review balance sheet audits on a semi-annual basis. · Cross train other team members to provide adequate coverage during absences and to improve the overall strength and knowledge of the department. · Serve as an operational resource to members of the accounting department. · Review processes and operations under his/her control to ensure that the areas are operating as efficiently as possible. · Coordinate required documentation requests for external audits. · Assume the lead role for special accounting projects and the implementation of new software or processes. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: A four-year degree from an accredited college or university in accounting or business with at least basic accounting, cost accounting and auditing courses preferred. In lieu of a degree, 5 years of experience in an accounting department primarily with a financial institution is acceptable. · Experience: Monthly general ledger closing, accounts payable, and account reconciliations. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Leadership and communications skills. · Understanding of our products and services. · Excellent coaching skills. · PC skills, including proficiency in Microsoft Word and Excel. · Strong problem-solving skills. · Must be able to manage multiple priorities. · Must be able to communicate clearly in both verbal and written form. · Must have the ability to make effective decisions in a reasonable time frame. · Must have the ability to identify and correct areas of inefficiency. · Microsoft Office Suite, particularly: Outlook, Word, and Excel · Office equipment (i.e. calculators, computers, printers, copiers, multi-line phone systems and fax machines) · Intranet/Internet, navigation of web-based vendor systems, and utilization of teller & banking software. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Job DescriptionDescription: We are Hiring! Job Posting: PROJECT ANCHOR HOUSING STABILITY SPECIALIST Location: Rochester, NY Department: Family Prosperities Employment Type: Full time Schedule: Monday thru Friday 8am to 5pm Salary: $19.00 to $23.00/hr General Description This position supports long-term housing stability by administering Project Anchor housing subsidies. The role is responsible for client intake, eligibility determination, case reviews, recertifications, and ongoing follow-up. The position works collaboratively with program staff and community partners while providing culturally competent, trauma-informed services to participants. Essential Duties and Responsibilities Program & Professional Responsibilities • Manages workload independently, prioritize tasks, and meet program deadlines., • Participates in program development by identifying barriers, recommending improvements, and following established procedures., • Provides services in a culturally competent and trauma-informed manner, demonstrating empathy, respect, and professionalism., • Maintains a customer service approach when working with clients, internal staff, and external partners., • Maintains knowledge of community resources to support participant needs., • Participates in required meetings, training, and professional development activities., • Supports and uphold the Agency’s Mission, Vision, Values, and Strategic Plan. Intake & Eligibility • Conducts client intake and eligibility assessments in alignment with Project Anchor and funder requirements., • Clearly communicates program expectations, documentation requirements, timelines, and decision processes to participants., • Collects, reviews, and verifies documentation needed to determine eligibility. Case Preparation & Review • Assists participants in understanding and meeting program requirements., • Communicates regularly with participants regarding outstanding items, deadlines, and case status., • Collaborates with supervisors and relevant partners to resolve barriers while maintaining compliance., • Prepares cases for review and ensure all eligibility requirements are met prior to approval. Service Delivery • Notifies participants and relevant parties of case decisions and approved services., • Coordinates and track subsidy disbursements and required documentation., • Completes all funder-required assessments and data entry (e.g., HMIS, Social Determinants of Health). Follow-Up & Recertification • Conducts required monthly, quarterly, and annual reviews to confirm ongoing eligibility., • Provides referrals and guidance, when appropriate, to support participant goals and housing stability. Additional duties • Maintains and develops professional knowledge and skills through involvement in Agency in-service training, workshops, reading, and conferences., • Awareness of and actively supporting the Agency's Mission, Vision, Values, and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Supports and fosters the Agency's Mission, Vision, Values and Strategic Plan., • Completes other duties as assigned. Note: This job description outlines the primary responsibilities of the position but is not all-inclusive. Employees may be assigned additional duties as needed. Requirements: Qualifications: Education: Bachelor’s degree in Human Services or related field preferred. Experience: At least 1-2 year(s) of experience within a Financial Assistance and/or Human Services setting. Must have experience with Microsoft Office. Equivalent combination of education and experience will be considered. Additional Requirements • Ability to prioritize work, plan effectively, and complete tasks with minimal supervision., • Ability to work efficiently, manage competing demands, and meet deadlines in a fast-paced environment., • Commitment to ongoing self-awareness and healthy stress-management practices., • Ability to maintain confidentiality and comply with all required regulatory and agency training., • Strong verbal and written communication skills., • Demonstrates behaviors that align with the Agency’s mission, values, and policies., • Willingness and ability to promote teamwork and collaboration using trauma-informed, respectful, and constructive communication, including conflict resolution and de-escalation skills., • Access to reliable transportation for travel to the office and required work-related events. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Specialty Care Manager Location: Rochester, NY Department: Care Coordination Employment Type: Full-Time Schedule: Monday-Friday Salary: $25.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provide intake and ongoing care management services to individuals living in Monroe, Finger Lakes or Southern Tier Regional Counties who have been diagnosed with one or more chronic illnesses. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • When needed, serve as contact for referrals and conduct necessary screening and/or follow up for client to proceed with intake in applicable program(s)., • Provide client-guided care management services to caseload assigned, maintaining accurate and verifiable documentation of all services rendered., • Using a person-centered approach, complete comprehensive and detailed assessments, reviews, crisis plans, and care plans as required by standards set by DOH and lead Health Home contractors., • Demonstrate, promote and practice cultural competency towards clients through respect and understanding., • Recognize and embrace diversity through supporting and encouraging the strengths of everyone served., • Provide meaningful core services for each client assigned monthly and as needed, to ensure all care plan goals are addressed to the satisfaction of the clients served., • Utilizing a team approach, maintain accessibility for clients during the workday., • Assist clients in the acquisition and maintenance of public benefits e.g., Medicaid, SNAP, Social Security, etc., • Provide linkage/referrals and coordination of resources/support for medical care, mental health, social, recreational, and housing/basic needs, etc., • Remain current in the field, support and implement best practice service models within the program., • Make independent decisions and recommendations regarding immediate risk factors presented and provide crisis intervention and follow-up as needed., • Demonstrate flexibility to be available to clients in their homes/communities including working outside of normal business hours as needed., • Provide on-call availability via cell phone to Health Home program as needed., • Serve as client advocate., • Facilitate the development of a Care Team to carry out individualized and strength-based Plan of Care through regular case conferences and case reviews., • Participate in staff meetings and other Care Coordination department activities., • Ensure compliance with all applicable local, State, Federal and Health Home Network regulations and agency policies., • Participate in mandatory ongoing training and professional development offered., • Represent Catholic Charities Family and Community Services on appropriate boards and committees as assigned by CC Director., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Experience: At least two to four years of practical experience working with individuals with disabilities or chronic illnesses. A combination of education and experience may be substituted at the discretion of the Director. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Position Overview: At the Quatela Center for Plastic Surgery, the Lindsay House Surgery Center, Q the Medical Spa, and the Quatela Center for Hair Restoration, we are dedicated to providing exceptional care and transformative results in cosmetic and reconstructive surgery. Our team of renowned surgeons and skilled aestheticians is committed to enhancing the beauty and confidence of our patients through personalized treatment plans and cutting-edge techniques. We’re seeking a Certified Surgical Technologist / experienced LPN Scrub Technician to join our Lindsay House Surgery Center team. As a Certified Surgical Technologist / LPN Scrub Technician, you will facilitate the operative or other invasive procedure by preparing and providing the required sterile instruments, supplies and equipment. This position maintains the sterile field and anticipates and responds to the needs of the surgical team. Primary Responsibilities: • Support the Organizational Culture “We create uplifting experiences that change people’s lives”. Culture is not tangible. It is comprised of values, beliefs, underlying assumptions and behaviors shared by a group of people. It is in the environment that surrounds you at work all the time. It shapes your work enjoyment, your work relationships, as well as work processes., • Complies with facility policies and procedures and Regulatory requirements: State, Federal and Accreditation Body AAAHC – CMS - inclusive of corporate compliance, • Function as a surgical technologist during operative and other invasive procedures by, • assembling supplies and equipment required for the procedure, • preparing and organizing sterile supplies and instruments for the procedure, • performing accounting procedures in concert with the RN circulator, • assisting with placement of sterile drapes, • providing instruments and supplies to the surgical team during the procedure, • maintaining an organized sterile field, • ensuring sterility of the field and taking corrective actions as needed, • preparing sterile dressings., • Clean and prepare surgical instruments for processing and transport them to the decontamination areas., • Assist with post-procedure cleaning of the operative or other invasive procedure room and preparation of room for subsequent patients., • Participate in ongoing educational and competency verification activities applicable to surgical technologist activities., • Maintain privacy and confidentiality of individuals and health information., • Ability to deal with stressful situations in a clear and calm manner., • Responsiveness - Pursues work and related activities with a sense of personal pride and ownership for the outcome., • Uses free time constructively by floating to other areas within surgical services if needed, organizing desk area/files completing inventory, stocking, expirations checks, cleaning and asking Clinical Director for assignments., • Goes out of way to help others – going beyond kind gestures and job responsibilities. Recognized and regarded by customers and peers as someone who is considerate, compassionate and creates a pleasurable environment by being courteous., • Assists in maintaining a high level of morale and motivation on the unit by working to maintain a rapport with peers, coworkers, medical staff and practice staff by utilizing good, honest communication techniques., • Demonstrates strong, positive and professional communication and role modeling behaviors during all interactions., • Assists with orientation of new personnel., • Maintains required competencies, certifications (BLS), annual mandatories, annual health screen – tests and immunizations., • Assists with developing and achieving facility annual goals including but not limited to quality measures, internal and external customer satisfaction Qualifications: Required: • Graduate from an accredited surgical technology program, • Certified Surgical Technologist (CST), if not grandfathered – letter proof from an accredited facility required, • Basic Life Support (BLS) certification, • Basic computer skills Preferred: • 1+ year of perioperative services experience Working Conditions/Physical Requirements: • Exposure to blood, sharp instruments and other devices, body fluids and tissue, communicable diseases, chemicals, radiation, and repetitive motions, • Full range of body motion including handling and lifting patients, • Manual and finger dexterity, • Hand and eye coordination, • Standing and walking for extensive periods of time, • Lifting and carrying items weighing up to 50 lbs, • Working under stressful conditions, • Working irregular hours Working Hours & Location: • On-site in Rochester, NY, • No travel is required for this role, • Working hours are variable:, • 20-30 scheduled hours weekly, • Work days and hours are based on M-F surgery schedule Benefits: • Medical Insurance, • Dental Insurance, • Vision Insurance, • FSA - Flexible Spending Account, • HSA - Health Savings Account, • Life Insurance - Employer Paid - 1.5x annual pay, • Paid Family Leave, • 3-Weeks Paid Vacation annually, • 401k Safe Harbor Plan (after 60 days), • 10 paid Holidays, • Employee Discounts, • Work Anniversary Milestones - Employee Bonus - 1 year/5 year/15 year/20 year/25 year All duties and responsibilities stated are essential job functions. Staff members may be required to perform additional job-related duties as assigned by management. It is the policy of Lindsay House Surgery Center, LLC, to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Job DescriptionDescription: We are Hiring! Job Posting: Behavioral Health Recovery Coach II Location: Rochester, NY Department: Supportive Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $19/hour General Description Behavioral Health Recovery Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) or Community Oriented Recovery & Empowerment (CORE) Services with recovery-oriented activities and interventions, using a trauma-informed, non-clinical approach. Activities and interventions include individual’s recovery goals, including education and vocational objectives. Essential Duties and Responsibilities • Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments., • Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention., • When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment., • Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual’s recovery., • Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals., • Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions., • Instruction in self-advocacy skills including activities designed to facilitate individuals’ ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care., • Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual’s disability and promote health, wellness and recovery., • Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care., • Serve as a professional resource and provided leadership within the department and among staff., • Complete educational intakes, observations, and or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants’ interests, abilities, and strengths., • Provide additional one-on-one tutoring and skill development for individuals as needed., • Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals., • Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals., • Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery., • Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan., • Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary., • Provide support in a variety of educational and employment settings., • Link individuals with education-related community services and accommodations., • Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment., • Participate in training as needed or as assigned by supervisor., • Participate in staff meetings and other department and/or agency activities as required., • Assure compliance with all applicable local, state, and federal regulation and agency policies., • Represent Catholic Charities Family and Community Services on appropriate committees., • Any other duties as assigned by supervisor., • Represent Catholic Charities at committees as desired and approved by supervisor., • Participates in regular individual supervisions and team meetings., • Other duties as assigned., • Services clients in multiple counties in regional area/network (12-15 counties)., • Remote work acceptable as approved by supervisor., • If peer certified:, • Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse., • Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers (social events, meeting, recovery celebrations, etc.), • Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery., • Serve as a personal guide and mentor and model effective coping techniques and self-help strategies. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s degree in human service or related field required and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required. A combination of experience and education may be substituted at the discretion of the Vice President. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. .and to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s. Microsoft applications and Electronic Health Records., • Ability to analyze and interpret data and to handle problem resolution., • Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered, and insured vehicle., • Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement. Top Benefits and Perks: -Competitive salary and 403b retirement plan -Generous time off package and work-life balance -Comprehensive benefits package -Supportive and collaborative environment -Opportunities for growth and development -Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: PREVENTIVE CASE WORKER Location: Rochester, NY Department: Children, Youth, and Family Services Employment Type: Full time Schedule: Monday thru Friday 9am to 5pm Salary: $23.50 to $24.50 General Description Under general supervision, provides services, support and treatment to clients. Maintain confidentiality and ethical standards as defined by relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides services to clients and their families primarily thorough face-to-face interactions., • Services include but are not limited to counseling, training/education, advocacy, home studies, life skills, and completion of documentation required to support client situation., • Completes assessments, formulates, implements, and monitors service delivery plans appropriate for client population supported by the program., • Coordinate service delivery and complete required evaluations and screenings to include but not limited to medical, educational, legal, law enforcement, vocational and mental health., • Facilitate and encourage connection with appropriate cultural and community resources., • Attend appointments to include those required by various Courts. May be required to provide transportation to client and family members attending appointments., • Work collaboratively with Monroe County Department of Human Services and other service providers., • Assist clients with crisis such as lack of food, housing, abuse, domestic violence, etc., • May be required to represent program at county level client service plan meetings., • Attend and participate in local community events., • Maintains knowledge of community resources available to client population., • Meets regularly with supervisor to evaluate and implement professional growth in practice and performance., • Inform supervisor in a timely fashion about significant events related to client issues., • Participate in required Agency/Department/Program meetings, ongoing staff trainings, and program development., • Initiate professional development through attendance at outside conferences, in-service training, reading and applying current, relevant literature, etc., • Completes required record documentation in accordance with Program Policies and Procedures, • Maintain documented client case records that include all significant client interventions., • Timely preparation and submission of required reports and statistics., • Completes required record documentation in accordance with the program’s policies and procedures., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Bachelor’s Degree in Social Work, Child Welfare or similar experience preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License and reliable transportation. Experience: Two or more years of experience in the child welfare or community service fields preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Interpreter Location: Community Based, 87 N. Clinton Home Location Department: Interpreting Services Employment Type: Per Diem Schedule: Varied Salary: $20.00 - $24.00 / hour depending on language and interpreting experience We encourage your application for ANY language, but we are specifically seeking Interpreters for the following languages: • Spanish Please clearly indicate which languages you are able to interpret in on your application As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the incumbent serves as a medical and community interpreter for Limited English Proficiency (LEP) individuals served by Language Services customers in the consecutive or simultaneous translation modes. Relays critical information between speakers of two different languages in compliance with Language Services and its customers policies and procedures, particularly relating to patient confidentiality and informed consent, adhering to the Language Services Standard of Performance, and the Medical Interpreters Code of Ethics. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Helps facilitate successful delivery of services to linguistically diverse consumers for internal and external Language Services customers., • Interprets with highest degree of accuracy and completeness in consecutive or simultaneous translation modes., • Self-corrects, understands own linguistic limitations, seeks clarification and accepts correction., • Practices active listening and picks up cues from participants regarding level of understanding and/or need for clarification, as well as understanding of interpretation process., • Understands language as an expression of culture and uses this to empower patient and provider to better understand each other., • Explains role of the interpreter to patient and provider., • Recognizes the complexity of the clinical encounter and added factor of linguistic barrier., • Sets tone of the patient/provider encounter to manage flow of communication to preserve accuracy and completeness, and to assess and address potential areas of discomfort for patient (age, gender of interpreter, no previous experience with interpreters)., • Encourages and fosters direct communication between provider and patient., • Maintains professional distance and integrity., • Diffuses conflict between parties by remaining calm and impartial., • Clarifies instructions, follow up steps in a diplomatic, effective manner., • Understands and abides by Language Services and its customers policies on patient confidentiality, informed consent, non-discrimination and by interpreters code of ethics and standards of practice., • Serves as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes., • Intervenes as intercultural mediator when communication is compromised by culture-bound messages., • Avoids generalizations and stereotyping, • Uses culturally appropriate behavior and is able to choose appropriate time to clarify or interject., • Is aware of own personal values, beliefs and cultural characteristics which may be a source of conflict or discomfort in certain situations, is able to acknowledge these and/or to withdraw from encounters when these may interfere with successful interpretation., • Utilize on-line computer systems such as Outlook and medical interpreter scheduling software on your Apple or Android smart phone., • Flexible to meet scheduling needs and handle often unpredictable changes., • Maintains composure and a professional demeanor under stressful, distracting, or challenging situations., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Associate’s Degree in a related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Medical and/or Community Interpreter course is also preferred. Experience: Ability to speak English and at least one additional language. Minimum of one year of experience providing language interpreting services on a paid or volunteer capacity. Must be proficient with Microsoft Outlook, and experience with online-based platforms is preferred. Experience working in multicultural environments and/or human services field is preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Per Diem Schedule: Various Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: DIRECT SUPPORT PROFESSIONAL I Location: Brighton, NY Department: Intellectual/Developmental Disabilities Services Employment Type: Relief/Per diem Schedule: TBD, varies Salary: Starting from $19.25 - $19.75/hr. Additional $.75/hr once certified to pass medication General Description Provide support and instruction in activities necessary to promote and maintain independence and self- determination for individuals with intellectual/developmental disabilities receiving services living in a Catholic Charities Family and Community Services residential setting. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provide person centered support to all individuals served recognizing the individual’s need for teaching and preferred style for learning and at a level at which he or she can perform., • Provide direct personal assistance in instances when an individual requires “hands on” supports., • Assist individuals in supporting his/her own health and wellness needs., • Schedule and accompany individuals to all necessary medical appointments as directed and document all pertinent information as required., • Assist individuals in meal preparation, menu planning, and food shopping., • Engage in effective communication with individuals., • Provide immediate response to and report all incidents, first aid treatments, medical emergencies, or other crisis according to policy and procedures., • Assist individuals with fiscal management while safeguarding their funds. This may include completing ledgers, reconciling accounts and supporting individuals with spending choices., • Assist individuals with maintaining a clean, safe, and orderly home by following safety and infection control procedures., • Appropriately communicate all pertinent information during the work shift and from shift to shift to other team members and/or assigned supervisor., • Attend staff meetings., • Promote the emotional, physical, and personal well-being of individuals served., • Provide and maintain a clean and safe living environment for all clients., • Ensure appropriate staff-to-client ratio at all times., • Implement individual treatment plans and follow as written., • Ensure proper safekeeping of individual’s valuables., • Report and/or document routine and unusual events including completing daily logs, accident reports, etc. in a concise, understandable, legible and timely manner., • Assist with daily operations of the residence in accordance with regulatory requirements, agency policy, and quality program standards., • Correctly follow procedures for mandated reporting and responding., • Maintain and expand skills and knowledge relevant to providing high quality support and services., • Obtain and maintain all required trainings and apply the information to support people served., • Ensure that people exercise their rights and that rights are not restricted without due process., • Ensure people are treated with dignity and respect., • Provide transportation to individuals and business-related travel whether in personal or agency vehicles, following all safety procedures., • Maintain agency vehicles in a safe, clean and functional condition, reporting any concerns or problems to an immediate supervisor., • Maintain flexibility in work schedule based on needs of individuals assigned including working overtime and/or covering additional shifts on an emergency basis., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Additional Responsibilities of DSP II • Obtain AND maintain Approved Medication Administration Personnel (AMAP) Certification, • Administer Medications as written by providers – document in Medication Management System, • Administer prescribed personal care by providers – document in Medication Management System, • Complete 2nd med checks, • Schedule appointments as directed by the Residence Manager or Medical Liaison, • Attend medical appointments as directed by Residence Manager or Medical Liaison Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications: Education: High School Diploma or Equivalent preferred Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier for full time and part time employees only. AMAP Certification required for DSP II Experience: At least one year of practical experience working with individuals with developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Demonstrate a commitment to the Agency Mission, Code of Conduct and Corporate Compliance policies while empowering each person to direct their own life choices., • Demonstrate full adherence to the Direct Support Professional Core Competencies., • Assist individuals supported to achieve personal outcomes and to provide person centered supports., • Possess good verbal, reading, and written communication in English; basic math skills; possession of basic computer skills., • Able and willing to successfully complete and apply training., • Possess communication skills that will effectively establish a collaborative relationship with individuals with intellectual/developmental disabilities., • Able to effectively teach, model and give support to individuals with intellectual/developmental disabilities., • Able to read, write, and interpret written documents., • Able to work a combination of day, evening, overnight and weekend hours, as needed., • Able to remain alert and awake on all shifts., • Able to work cooperatively both independently and as a member of the Residential team., • Able to multi-task and prioritize duties., • Able to travel in all weather conditions throughout the counties served., • Able to maintain absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs., • Able to maintain confidentiality, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Vocational & Life Skills Specialist Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time Schedule: Sun-Thurs, 11a-7p Salary: $21.50/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, assists substance use disorder clients in the development and progress of vocational and life skills goals. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists clients in the development and progress of vocational educational goals as needed., • Maintains written records of goals and progress including progress notes and other documentation regarding client vocational status, life skills and recreation progress., • Supports development and implementation of a curriculum to train clients in employability skills., • Coordinates with other staff to integrate & utilize vocational/employment component and curriculum., • Provides interview and job readiness education, including running groups, • Makes contact and develops job experience locations based on client education or interest., • Develops job experience or job shadow opportunity for client, places clients on job site, • Plans and implements all therapeutic recreation, Life Skills and individual leisure components., • Provides classroom instruction in leisure education and stress management., • Provides activities related to physical fitness and recreational outings., • Tracks expenses and submits for payment, • Oversees life skills curriculum in collaboration with the Clinical Team, • Incorporate curriculum into program schedule to be presented by Residential Associates., • Documents and monitors progress., • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in Weekly Clinical Meetings and morning clinical rounds, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Human Services, Social Work, Counseling or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder or mental health clients is preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Restart Intake & Case Management Specialist Location: Rochester, NY Department: Restart-Community Residential Employment Type: Full-Time Schedule: M-F, 9am-5pm Salary: $22.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides intake support, ongoing case management and referral coordination services to residential clients. Coordinates with Intake Manager regarding bed utilization. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols. Essential Duties and Responsibilities • Provides ongoing case management for residents from admission through discharge. Assists in obtaining medical, dental, legal, Department of Human Services (DHS), Child Protective Services (CPS), and clothing needs upon admission and throughout treatment stay as guided by the treatment and discharge plan. Assists in discharge planning to assure a safe transition whether planned and unplanned. Prepares and inputs required documentation of interactions and as well as ongoing review and resolution of managed care. Consults Clinical Manager if there are any clinical concerns with the client Facilitates transportation to relevant resources, client appointments, activities or meetings; including transporting clients via agency approved vehicle • Collaborates with referring agencies, funders and all related internal staff to effectively transition clients into program. Maintains regular contact to coordinate client benefits and address all other treatment needs. Facilitates bed to bed transfer component as well as ensuring all relevant vouchers and payment are submitted to Finance on a monthly basis • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Attends weekly clinical meetings, • Works cooperatively with Intake Manager and Residential team to assure maximum utilization of residential beds. Support Intake Manager during pre-admission phase of screening and evaluation Collects collateral information concerning clients as requested by Intake Manager. Works with Managers to plan and complete admission decision. Once all necessary input is in place, update client to wait list status and maintain contact with client to plan for day of admission. • Support Intake Manager and work collaboratively with Financial Case Manager to verify and ensure insurance and other services are active for clients upon admission Initiate insurance authorization with client, if required Initiate Food Stamp and SSI applications as needed Maintains ongoing contact with Department of Human Services (DHS), Supplemental Security • Prepare day of admission paperwork, • Meet client on day of admission and conduct orientation and intake. Complete all necessary intake paperwork with client Complete eCR demographics input Photograph (& upload) client identification photo Upload all paperwork to eCR Completes all necessary documentation in compliance with Agency and OASAS requirements. • Maintains all related documentation (and all eCR updates) for screened, admitted or screened and not admitted clients. Maintain thorough contact notes • Maintain and communicate all census related reporting for the Residential Program, • Maintain daily roster and participate in morning rounds Provide HERDS input daily Provide weekly census report Ensure that Intake Manager is provided with accurate and timely information relating to discharges • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Recovery peer advocate training preferred. Experience: A minimum of one year of experience working with the substance use disorder population required. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Self-Directed Services Staff Location: Client Dependent / Community Based Department: I/DD - SDS Schedule: Varied, dependent on client need Salary: $15.50/hour for administrative work, Rate for work with client set by client/family General Description Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self- Directed Program provides as needed care to individuals as assigned, to meet their daily needs and enable them to function at the highest possible level. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists individual with specific facilitative outcomes as described in each individualized Self-Directed Plan. These duties may include personal care, community integration, money management, advocacy, employment needs and respite., • Continually seeks opportunities to meet individual’s psychosocial needs through both care planned and spontaneous actions., • Provides reliable, safe, high-quality services as directed, in a thorough and caring manner., • Implements a person-centered approach to services., • Follows universal precautions, proper infection control, sanitation, and safety standards of practice in all work and activities., • Completes paper time sheet/invoice and web- based time keeping in a timely manner in accordance with payroll processing., • Communicates with supervisor and Circle of Support about individual’s habilitation plans that may need revisions or updates., • Communicates effectively with individuals with intellectual/developmental disabilities, the Circle of Support, Broker, Fiscal Intermediary Coordinator, service coordinator, supervisor, interagency professionals, community professionals and families., • Consistently works with all team members, led by individual and family preference to meet the needs and desires of the individual served., • Respects the individual’s dignity, privacy, property, religion, and culture., • Documents and maintains accurate records of contacts with individuals., • Provides appropriate interventions to all crisis situations. Provide immediate notification to appropriate person of any allegation of abuse or neglect., • Provides transportation, as needed, to individuals and follows safety procedures regarding transportation., • Maintains flexibility in schedule based on needs of individuals assigned., • Is dependable and arrives on time, ready for responsibilities., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned by individual being served or CCFCS SDS Supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: High School Diploma or equivalent preferred. Relevant combination of education and experience will be considered. Credential: If driving is required, a clean and valid NY State Driver License and access to a reliable and insured vehicle is required. Agency requirements dictate anyone whose job description includes driving responsibilities to be at least 21 years of age. Experience: At least 1 year of practical experience working with individuals with intellectual/developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • All business will be conducted in an ethical manner, in conformance with all state and federal laws and regulations., • Full adherence will be given to the CCFCS Code of Conduct, and all policies/procedures related to compliance., • Demonstrates behaviors and attitudes which support agency mission philosophy and policies., • Fosters agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Maintains absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Ability to work a combination of day, evening, overnight and weekend hours, as needed., • Ability to effectively communicate with individuals with intellectual/developmental disabilities., • Ability to effectively teach, monitor and assist individuals with intellectual/developmental disabilities., • Ability to work both independently and cooperatively as a team member., • Ability to ascend and descend stairs., • Ability to provide physical interventions such as lifting, grasping, holding as necessary., • Commitment to Agency Mission Statement, • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs

Job DescriptionDescription: We are Hiring! Job Title: Fiscal Intermediary (FI) Compliance Coordinator Department: Intellectual and Developmental Disabilities Reports to: Director of Individualized Community Supports Employment Type: Full Time, 35 hours/week Schedule: Monday - Friday Daytime Pay Rate: $22.00 - $23.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Coordinator manages and reviews OPWDD and Medicaid-required documentation, ensures accurate uploads and labeling, assists with audits, collaborates with internal and external partners, supports staff training compliance, maintains tracking systems, assists families with compliance expectations, and helps manage Housing Subsidy documentation. Essential Duties and Responsibilities • Oversees systems developed to track receipt and distribution of various documents as required for OPWDD regulations and guidance., • Maintains accurate and up-to-date knowledge of OPWDD regulations and guidance that pertain to CCFCS FI services., • Uses third-party software programs and regularly trains on most up-to-date practices on software platform to maintain compliance., • Contacts outside providers, including but not limited to, Care Mangers and Brokers, to follow up on documentation requests., • Reviews documentation to meet Medicaid standards., • Ensures documentation is uploaded in applicable software and accurate labeling., • Develops audit processes to ensure documentation comply with regulatory and agency standards and provides continuous feedback/recommendations to team to ensure adherence., • Partners with the Quality Improvement team and Corporate Compliance Officer perform specialized audits as needed, and to identify trends and evaluate outcomes., • Prepares documentation upon request for external audits., • Assists FI Supervisory team with maintaining staff training compliance and following up with employees., • Creates and maintains database for staffing needs and families needing additional hours, • Assists FI Supervisors in obtaining missing staff documentation, • Works with families and Self-Direction participants to better understand their role in compliance as outlined in the Memorandum of Understanding., • Participates in groups that pertain to Compliance and SDS (DDAWNY/eVero) and share information with team., • Assists with annual housing recertifications under the NYS OPWDD Housing Subsidy Program., • Assists with maintaining tracking and documents for Housing Subsidy program Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Education: Associates degree in related field. Experience: Minimum of two years of experience as OPWDD CCO Care Manager, Self-Hired Staff, Fiscal Intermediary or OPWDD compliance **Equivalent combination of education and experience will be considered. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines, follow protocols, • An ability to work under pressure,, • Ability to maintain highly organized environment, • Excellent verbal/written and customer service skills, • Ability to create tracking tools, templates and charts, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Job Description STATUS: Full-time / Exempt REPORTS TO: Director of Member Service Center LOCATION: Rochester, Corporate Office COMPENSATION: The starting salary for this position is expected to be between $80,000 - $85,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week, including Saturdays (as needed) SCHEDULE: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 2:00pm Position Summary The Manager, Member Service Center reports to the Director, Member Service Center, and is responsible for overseeing and assisting in the development of the Supervisor, Team Leads, and Member Service Center Representatives. This individual is responsible for providing high level support to team leadership and staff on escalated member service issues and inquiries, and for ensuring successful achievement of department sales and member service goals. Additionally, the individual is responsible for optimizing technology to ensure operational efficiencies and supporting strategic initiatives. Performs all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities – Responsible for the daily performance of the call center, ensuring that the team provides secure, compliant, and top-tier service for all account-related inquiries. Strategic Responsibilities: · Operational Excellence: Oversee daily workflows to ensure service level agreement (SLA’s) are met for the staff and call overflow vendor by managing staffing levels based on peak call volume trends. Monitor and provide guidance on member communications, via the Member Service mailbox, Live Engage (Chat), and social media platforms provided by the Marketing Department. · Compliance & Risk Management: Ensure 100% adherence to financial regulations and internal security protocols to protect sensitive customer data. · Performance Analytics: Analyze call data and KPIs to identify bottlenecks, reporting weekly/monthly performance trends to executive leadership. Utilize the Work Force Management system to review and approve the monthly MSC staffing schedule ensuring that it meets the staffing needs of the department. Monitor daily and respond, as needed to any unexpected volume or staffing events · Process Improvement: Partner with the Member Service Center Director, IT and Product teams to streamline the "customer journey," reducing friction in account authentication and common transaction workflows. Leadership & People Management · Culture Building: Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Maintain high employee morale and retention in a fast-paced environment through engagement initiatives and transparent communication. Collaborate with and be responsive to others, in daily interactions and on shared initiatives, with a focus on building respectful and professional relationships with colleagues in all areas of the credit union. · Mentorship: Directly manage and coach leadership staff to drive professional growth and high performance. Monitor service quality by resolving complex cases, focusing on Creating Member Loyalty (CML), compliance and identity verification, to optimize the member journey. · Escalation Management: Directly manage high-risk escalations and complex member grievances as the final point of contact. You will champion the recovery of member satisfaction by providing immediate, high-level conflict resolution that aligns with credit union values and preserves member retention. · Data Support: Provide daily, weekly, and month-end reports, identifying trends, providing support for service recommendations. Required Qualifications · Experience: 5+ years of experience in call center management, specifically within banking, credit unions, or fintech. · Regulatory Knowledge: Deep understanding of financial industry standards and privacy laws (e.g., Gramm-Leach-Bliley Act). · Technical Savvy: Expert-level experience with Workforce Management (WFM) tools, IVR systems, and CRM platforms (e.g., Salesforce or Genesis). In coordination with and under the direction of the Director, serve as an administrator/advanced user role for all member service-related software systems and programs. Participate in testing, provide support, and make recommendations on new technology, as necessary. · Education: Bachelor’s degree in finance, Business Administration, or related field. Key Performance Indicators (KPIs) The success of this role is measured by: · Service Level: % of calls answered within X seconds. Monitor and assess key performance indicators and relevant departmental statistics (such as Chat, call volume, MSC email, member experience (XP) responses, abandonment rates, schedule adherence, branch support, and quality service) to Director, as well as to Senior Leaders · Net Promoter Score (NPS): Overall customer loyalty and satisfaction. Employ Creating Member Loyalty, service standards and Member Engagement tools to ensure high employee performance and extraordinary member experience. · Cost Per Contact: Balancing high-quality service with operational budget constraints. · Attrition Rate: Keeping agent turnover below industry benchmarks. Other Responsibilities · Complete requests and projects on a timely basis, as assigned. · Serve as a backup call representative during peak times. · Perform duties of Member Service Center staff member as needed. · Perform other various duties as assigned. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: Bachelors’ degree in a related field · At least 5 to 7 years’ professional experience, with at least 3 - 5 years in management/leadership position, preferably in a busy call center and/or high performing financial institution. Likewise, 3-5 years prior sales and service experience focused on creating positive member/customer experiences, strongly preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Excellent verbal and written communication skills, specifically, exhibiting a calm and reassuring demeanor to staff and members. · Proven ability to motivate, train/develop employees and inspire a team working environment. · Must possess aptitude for providing high level member service and problem resolution. · Strong interpersonal, analytical, and organizational skills. · Strong critical problem-solving skills. · Ability to handle confidential/sensitive situations in a professional manner. · Ability to manage and prioritize multi-functional tasks. · Advanced knowledge of Microsoft Windows and Office Suite, including Word, Excel, Outlook, & Power Point. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. Licensure Requirements · In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job DescriptionDescription: We are Hiring! Job Posting: Residential Substance Use Counselor Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time, 40 hours Schedule: Mon-Fri 8am-4pm Salary: $ 24.50-26.25 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides residential and clinical support to substance use disorder clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides residential and clinical support services for substance use disorder clients., • Carries a caseload of clients., • Completes all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Provides individual therapy services., • Responsible for admissions, discharges and treatment plans., • Manages medication process and procedures for all program participants., • Provides necessary case management to assure client participation in treatment and support services., • Collaborates and communicates with appropriate collateral (i.e., Agency staff, Outpatient substance use treatment providers, vocational and educational providers, criminal justice agencies and related community organizations) to assure coordination of client services., • Assist clients to meet all requirements for Department of Human Services (DHS)., • Responsible for life skill programming including but not limited to: vocational/educational planning and readiness, parenting, anger management, planning skills, financial literacy, community integration, daily living skills, medication management, symptom management and skills for recovery and relapse prevention., • Facilitates life skills education through one on one sessions, • Coordinates schedule of outside speakers to support Life skill programming., • Facilitates educational and skills development sessions as needed., • Communicates with residential team about client and residential community needs for life skills., • Monitors residents to assure a safe therapeutic environment., • Makes weekly house checks and individual weekly one on one sessions, • Documents any unusual incidents or situations., • Communicates with appropriate staff regarding clients., • Works with Program Manager on monthly housekeeping reports and facilitates any work order requests with the Facilities department, • Ensure residents activities are safe and therapeutic, • In absence of Program Manager, will be designated point of contact for on-call schedule and provides crisis intervention and conflict management to residents as needed., • Assists clients with food and hygiene on a situational basis, • Facilitates recreational activities for residents., • Meets with residents planning committee to plan recreation night., • Secures department vehicle and facilitates recreation activities that take place in the community., • Participate in all team, or residential activities., • Mediates crises at residential program as needed., • Participates in on-call schedule, • Communicate client needs to Program Manager, • Work cooperatively with other internal and external partners, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Associate’s Degree in Social Work, or in related Human Services field required. Credentials: Valid and clean NYS Driver’s License. QHP- CASAC- T, CASAC, LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD required. Recovery peer advocate training also preferred. Experience: Minimum of two years of experience working with substance use disorder clients or mental health services preferred. Bilingual in Spanish is preferred. Counselor I Qualifications: CASAC-T Counselor II Qualifications: CASAC Counselor III Qualifications: Master CASAC, Specialty CASAC, or other QHP Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Data Operations and Quality Administrator Location: Rochester, NY Department: Administration Employment Type: Full-Time Schedule: Monday-Friday, 40 hours Salary: $25.00-30.00/hr. DOE As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general direction, supports data operations and data quality activities for IMPOWR by managing the inflow of data from multiple external sources. Use Python as the primary environment for cleaning, validating, and preparing datasets (e.g., Excel spreadsheets and CSV/extracted system files) prior to loading into IMPOWR. Ensures data is accurate, consistent, and de-duplicated, and supports the organization’s move away from reliance on local databases by focusing on data preparation rather than database design or administration. Essential Duties and Responsibilities • Utilizing analytic tools to assist in managing, cleaning, and preparing datasets prior to loading into IMPOWR, • Work regularly with spreadsheets (Excel), CSV files, and exported system data to support ongoing program and operational needs., • Perform data preparation tasks including identifying duplicates, correcting formatting issues, normalizing fields, and resolving inconsistencies., • Export existing IMPOWR data to Excel as needed to support analysis, reconciliation, and business processes., • Compare incoming datasets against existing IMPOWR records to identify conflicts, gaps, and overlaps; ensure records are distinct prior to loading., • Own and coordinate the inflow of external data sources, recognizing that data will continue to originate from multiple systems outside IMPOWR., • Develop repeatable validation checks and basic documentation so that data imports are consistent, auditable, and recoverable., • Run routine quality checks on incoming and existing data (completeness, validity, duplicates, and consistency) and communicate findings to stakeholders., • Troubleshoot data issues that prevent successful loading (e.g., missing fields, bad formats, inconsistent identifiers) and coordinate corrective actions., • Maintain import/export templates, file naming conventions, and basic runbooks to support consistent processing of recurring data feeds., • Support audits and operational reporting by producing clean extracts and reconciliation files from IMPOWR and related source systems., • Partner with program/operations staff to improve upstream data collection practices and reduce recurring quality problems., • Support users with ad-hoc data extracts, reconciliation files, and spreadsheet-based analysis as necessary., • Assist with basic data documentation (definitions, templates, and processing steps) and ongoing improvements to data workflows., • Maintain the confidentiality of all client records by the requirement of HIPAA., • Is aware of and actively supports the agency’s cultural competence goals, efforts, and activities., • Participate in relevant Agency meetings and/or training courses., • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Bachelors degree in Computer Science or related field, or equivalent experience. Credentials: Training/certifications in data analytics, data quality, or related tools a plus. Experience: At least two years of experience working hands-on with data operations, data quality, or data processing (including cleaning and validating Excel/CSV/system exports). Strong skills in Excel (including filters, lookups, pivot tables) and comfort working with CSV and other flat-file formats. Experience comparing datasets, identifying duplicates, and reconciling records across systems; basic SQL familiarity is a plus but not required. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Health Information Management (HIM) Specialist who, under the guidance of the Director of Health Information Management and Privacy Officer, is primarily responsible for updating and organizing protected patient related health information (PHI). To research and review data, in both hardcopy and electronic format, for accuracy and compliance with ethical, legal, and regulatory requirements. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our HIM Specialist opportunity. Requirements: The HIM Specialist will ensure that: · Jordan health maintains complete and accurate patient records in the Jordan Health electronic medical records system. · Jordan Health clinical teams are empowered to provide appropriate patient care. · Jordan Health is in full compliance with applicable federal and state privacy laws when responding to request for patient information. · Jordan Health medical records team is responsive to patient request for assistance. Education And Experience Required: · High School diploma or GED/Enrolled in a Health Information Technology degree program or Medical Office Assistant Certification course and/or two of experience in an HIM/medical record department or healthcare office setting with Release of Information/Correspondence preferred · Or equivalent combination of education training and experience. · RHIT/Medical Office Assisting Certification preferred Licenses And Certifications Required: · RHIT/Medical Office Assisting Certification preferred Special Skills, Knowledge Required: · Proficient computer skills · Experience working in an electronic medical record (EMR) system preferred. · Familiar with HIPPA privacy rules · Knowledge of medical terminology · Ability to read and interpret medical records, forms, and authorizations · Quality focus and deadline driven · Team player Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionDescription: We are Hiring! Job Posting: HOUSING PEER NAVIGATOR Location: Rochester, NY Employment Type: Full-Time Schedule: Monday - Friday 8:30am to 4:30pm, flexible Salary: Range between $16 and $18/hr General Description Assist the Home SOURCE team with housing retention services for PLWH/A to ensure successful linkage to housing, medical, and vocational services. Provide delivered services that include, but are not limited to, individual supportive counseling, assistance with client education, and escorting clients to medical and/or housing retention appointments. Essential Duties and Responsibilities • Assist consumers with appointment setting, reminders and appointment accompaniment., • Complete follow-up activities (i.e.: phone calls, initial appointment tracking, monitoring services and debriefing)., • Support and empower consumers to obtain/maintain self-management skills to achieve housing retention, • Assist Career Coordinator with group education activities on soft skills training, resume writing, and employment needs, • Assist consumers with navigation through the housing and employment services, addressing barriers., • Link hard-to-reach patients/consumers to needed services by providing outreach services., • Maintain accurate denotation of all services provided to clients in accordance with standards set by funding sources in all database systems., • Assist clients with self-advocacy skills, independent living skills, and when needed, serve as the client advocate., • Assist Housing and Retention Specialist with household items clients may need, including completing referral, assist with shopping for item and processes request, • Serve as consumer advocate., • Participate in team meetings, case conferences, and case reviews., • Participate in staff, department, and agency meetings or activities. Represent Catholic Charities Community Services on appropriate boards and committees as assigned by Supervisor., • Assure compliance with all applicable local, State and Federal regulations and agency policies., • Attend mandatory training., • Any other duties as assigned by supervisor Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Associate degree in health, education or human services; and one year of work experience and/or verifiable volunteer experience. OR High School diploma or GED and two years of work experience, and/or verifiable volunteer experience. Experience: • Must have knowledge of behavioral health system and resources., • Must have familiarity and sensitivity to HIV/AIDS issues., • Preference will be given to individuals who have completed Leadership Training Institute for Persons Living with HIV/AIDS. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Bilingual (Spanish/English) or ASL/English desirable., • Familiarity with community resources., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regard to all records reviewed including client records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Provide transportation to clients in agency or personal vehicle as required, based on program need., • Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. Director of Engineering Location: Hybrid - Rochester, NY About Alpine Software Alpine Software builds mission-critical software that empowers fire and EMS agencies to operate more effectively and serve their communities with excellence. Our flagship platform supports essential fire department operations with a fully integrated suite of mobile and desktop products. Trusted by departments across the country, our software plays a central role in helping public safety agencies streamline administrative workflows, maintain regulatory compliance, and ensure their teams are prepared to respond when it matters most. At Alpine, we are deeply committed to delivering reliable, secure, and innovative technology that supports first responders in their mission to protect lives and property. The Opportunity We are seeking a Director of Engineering to lead the modernization effort to transform our desktop application into a cloud-native, AI-enabled web platform. This is a rare opportunity to help lead the evolution of a proven public safety product into its next generation. You will work closely with an existing team that is currently driving the AI-forward replatforming initiative and eventually own the technical direction of continued modernization and development. This role will be critical in ensuring a smooth knowledge transfer, long-term architectural ownership, and continued innovation within our team. This position is ideal for a leader who enjoys building, mentoring, and driving meaningful technical transformation, especially in environments adopting AI-assisted engineering practices. What You'll Do Lead the Web Modernization Strategy • Partner with the modernization team to replatform our software to a cloud-native web architecture., • Guide the transition of long-term technical ownership into Alpine's engineering team., • Establish scalable architecture, standards, and engineering governance., • Define technical prioritization and outline best practices. Be a Hands-On Technical Leader • Contribute directly to backend and frontend development., • Lead architecture discussions and perform high-quality code reviews., • Mentor and develop mid- and junior-level engineers, helping manage a team of up to 4 direct reports across the strategic side of our business., • Serve as the primary technical escalation point within the business unit. Drive AI-Assisted Development Practices • Champion and institutionalize AI-assisted development workflows., • Work within an agentic AI modernization model to accelerate legacy transformation., • Ensure the team is comfortable and effective using modern AI coding tools and automation practices., • Help establish safe, scalable, and measurable AI integration into the SDLC. Build Modern Engineering Discipline • Implement strong CI/CD and DevSecOps practices., • Ensure secure, scalable, observable systems in Azure., • Improve delivery predictability, engineering velocity, and quality standards.Technology Stack Backend: C# / .NET, Microsoft Azure, SQL Server or PostgreSQL Frontend: React, TypeScript, Next.js Infrastructure & DevOps: CI/CD pipelines (e.g., GitHub Actions), Infrastructure as Code, Containerization (Docker/Kubernetes preferred) What We're Looking For • 8+ years of progressive software engineering experience., • 3+ years in a senior technical leadership role (Director, Principal, Manager, Staff+)., • Strong hands-on experience with C# / .NET, Azure cloud architecture, React / TypeScript, and SQL Server or PostgreSQL., • Experience modernizing or replatforming complex legacy systems., • Comfort working in AI-assisted development environments (e.g., Copilot, agent-based workflows, automated code generation, LLM-integrated tooling)., • Experience mentoring engineers and leading delivery execution., • Strong communication and collaboration skills.Nice to Have, • Experience rewriting legacy desktop applications (Delphi or Titanium SDK)., • Familiarity with fire, EMS, or public safety software., • Experience building or operating multi-tenant SaaS systems., • Experience working in fast-paced or startup-like environments., • Experience managing distributed teams in various locations.Why Join Alpine Software?, • Lead a high-impact modernization initiative., • Shape long-term technical ownership of a mission-critical platform., • Build software that directly supports first responders., • Work at the intersection of public safety and AI-forward development., • Help define how AI-assisted engineering transforms legacy enterprise software., • Join a passionate, energetic team dedicated to meaningful work. This position is for an existing vacancy Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Recruitment NoticeBanyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address., • Remember, employers will never request payment or banking information during the hiring process., • If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Job Description Commercial Contracts Attorney Position Summary: We are seeking a Commercial Contracts Attorney to support Calero’s commercial contracting function and provide practical, business-oriented legal support across a wide range of customer, vendor, and strategic partner relationships. This role will be responsible for reviewing, drafting, negotiating, and advising on commercial agreements, with a strong emphasis on SaaS and technology-related transactions. The attorney will partner closely with Sales, Security, Finance, Product, Operations, and other internal stakeholders to facilitate efficient contract execution while appropriately managing legal and business risk. The ideal candidate will have strong commercial contracting experience, excellent drafting and negotiation skills, sound legal judgment, and the ability to manage multiple negotiations simultaneously in a fast-paced environment. Experience working with contract playbooks, fallback language, templates, and standardized negotiation guidance is strongly preferred. Experience in telecommunications, SaaS platforms, or technology services is highly desirable. Key Responsibilities: • Review, draft, redline, negotiate, and advise on a broad range of commercial agreements, including SaaS agreements, customer contracts, vendor agreements, NDAs, order forms, amendments, partnership agreements, and related commercial documentation., • Provide practical legal guidance regarding contractual, operational, financial, compliance, and business risks associated with proposed transactions., • Negotiate contractual terms directly with customers, vendors, and partners through written communications and live negotiations., • Partner closely with Sales, Legal, Finance, Security, Product, and Operations teams to support efficient contract execution while balancing legal and business objectives., • Develop, maintain, revise, and apply contract templates, playbooks, fallback language, negotiation guidance, and related internal documentation., • Help ensure consistency in contract language, legal positions, approval processes, and negotiation strategy., • Identify, assess, and escalate material legal and compliance risks as appropriate., • Support contracting process improvements and contribute to internal training and guidance regarding contracting standards and legal requirements., • Utilize CLM systems and related tools to support contract management and workflow visibility., • Potentially assist with mentorship or guidance of junior team members or contract professionals. Qualifications: • Juris Doctor (JD) degree from an accredited law school., • Active bar admission in at least one U.S. jurisdiction., • 2–5+ years of experience handling commercial contracts, preferably in a SaaS, technology, telecommunications, or software environment., • Strong experience reviewing and negotiating SaaS agreements and related technology transactions., • Excellent drafting, negotiation, issue-spotting, and written communication skills., • Strong business judgment and practical approach to legal risk management., • Ability to manage multiple competing priorities and negotiations in a fast-paced environment., • Comfortable interacting directly with Sales teams and participating in customer-facing negotiations., • Experience developing or utilizing contract playbooks, fallback positions, templates, and standardized negotiation guidance., • Experience using CLM systems and standard business applications. Preferred Qualifications: • Experience supporting fast-paced sales organizations., • Familiarity with privacy, security, AI, and data protection provisions commonly found in SaaS agreements., • Experience in telecommunications expense management, telecom services, SaaS platforms, or related technology sectors., • Prior in-house legal experience preferred. Key Attributes: • Strong sense of ownership and accountability., • Practical, solutions-oriented mindset., • Ability to balance legal risk with business objectives., • Professional, collaborative, and adaptable., • Strong organizational skills and attention to detail., • Sound judgment under pressure and tight deadlines. Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability. The base salary range for this position is $110,000 - $128,000. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Job DescriptionDescription: We are Hiring! Job Posting: Self-Directed Services Staff Location: Client Dependent / Community Based Department: I/DD - SDS Schedule: Varied, dependent on client need Salary: $15.50/hour for administrative work, Rate for work with client set by client/family General Description Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self- Directed Program provides as needed care to individuals as assigned, to meet their daily needs and enable them to function at the highest possible level. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists individual with specific facilitative outcomes as described in each individualized Self-Directed Plan. These duties may include personal care, community integration, money management, advocacy, employment needs and respite., • Continually seeks opportunities to meet individual’s psychosocial needs through both care planned and spontaneous actions., • Provides reliable, safe, high-quality services as directed, in a thorough and caring manner., • Implements a person-centered approach to services., • Follows universal precautions, proper infection control, sanitation, and safety standards of practice in all work and activities., • Completes paper time sheet/invoice and web- based time keeping in a timely manner in accordance with payroll processing., • Communicates with supervisor and Circle of Support about individual’s habilitation plans that may need revisions or updates., • Communicates effectively with individuals with intellectual/developmental disabilities, the Circle of Support, Broker, Fiscal Intermediary Coordinator, service coordinator, supervisor, interagency professionals, community professionals and families., • Consistently works with all team members, led by individual and family preference to meet the needs and desires of the individual served., • Respects the individual’s dignity, privacy, property, religion, and culture., • Documents and maintains accurate records of contacts with individuals., • Provides appropriate interventions to all crisis situations. Provide immediate notification to appropriate person of any allegation of abuse or neglect., • Provides transportation, as needed, to individuals and follows safety procedures regarding transportation., • Maintains flexibility in schedule based on needs of individuals assigned., • Is dependable and arrives on time, ready for responsibilities., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned by individual being served or CCFCS SDS Supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: High School Diploma or equivalent preferred. Relevant combination of education and experience will be considered. Credential: If driving is required, a clean and valid NY State Driver License and access to a reliable and insured vehicle is required. Agency requirements dictate anyone whose job description includes driving responsibilities to be at least 21 years of age. Experience: At least 1 year of practical experience working with individuals with intellectual/developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • All business will be conducted in an ethical manner, in conformance with all state and federal laws and regulations., • Full adherence will be given to the CCFCS Code of Conduct, and all policies/procedures related to compliance., • Demonstrates behaviors and attitudes which support agency mission philosophy and policies., • Fosters agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Maintains absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Ability to work a combination of day, evening, overnight and weekend hours, as needed., • Ability to effectively communicate with individuals with intellectual/developmental disabilities., • Ability to effectively teach, monitor and assist individuals with intellectual/developmental disabilities., • Ability to work both independently and cooperatively as a team member., • Ability to ascend and descend stairs., • Ability to provide physical interventions such as lifting, grasping, holding as necessary., • Commitment to Agency Mission Statement, • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs

Job DescriptionDescription: We are Hiring! Job Posting: Accountant Location: Rochester, NY Department: Finance Employment Type: Full Time Schedule: Monday thru Friday days Salary: $65 to $75k An Accountant at Catholic Charities of the Diocese of Rochester (CCDOR) will handle multiple tasks with deadlines and provide transparent and complete reports to management in accordance with CCDOR’s Financial Policies and GAAP. This position requires a firm grasp of general accounting theory, techniques, and practices in addition to strong computer and verbal and written communication skills. The position reports to a member of CCDOR’s Finance Department leadership team and supports members of CCDOR’s programmatic staff and leadership teams. Individuals holding this position at CCDOR should be prompt, detail-oriented, professional, and analytical. The ability to successfully communicate complex quantitative data to decision-makers is essential. Essential Duties and Responsibilities • Prepares financial reports and analytics for various third party funding organizations in collaboration with programmatic leaders and staff., • Assists with applying CCDOR’s revenue recognition policies in accordance with Generally Accepted Accounting Principles (“GAAP”) for not-for-profit entities., • Audits, analyzes and reconciles ledger accounts to confirm completeness and accuracy of data. Uses judgment to assess whether account balances are reasonable; examines accounting documents to ascertain that transactions are properly supported in accordance with CCDOR’s policies and procedures., • Creates ad hoc reports as necessary to understand and explain agency financial activity., • Prepares journal entries, when necessary, in accordance with CCDOR policies., • Reviews program financial statements with program leadership to ensure compliance with third party funding agency contract terms and conditions., • Follows CCDOR’s internal control policies and assists with external audits., • Prepares reports to comply with external reporting requirements, including the preparation of midyear reporting and forecasts, cost reports, grant request information and follow up reporting, for funded programs., • Performs financial analysis on an as needed and requested basis., • Participates in the development and preparation of budgets for new programs and contracts., • Prepares annual operating budgets and financial forecasts as assigned., • Participates in meetings and training programs as required., • Prepares assigned Finance Committee and Board of Director meeting materials. Attends Board and committee meetings as directed ;, • Provides regional financial information to the Finance Department leadership for consolidating financial statements., • Maintains a high level of expertise in specialized areas through continuing education, individual contacts, and attendance at meetings as directed or necessary., • Understands and upholds CCDOR’s Mission, Vision, Values and Strategic Plan., • Performs other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Minimum of Bachelor’s Degree in Accounting. Bachelor’s Degree in Finance with requisite experience may be substituted at CFO discretion. Experience: • One (1) to three (3) years of professional accounting experience or equivalent combination of education and experience required. Accounting experience must include oversight of financial statement preparation., • Excellent analytical, organizational, communication skills and attention to detail required. Position requires strong Microsoft Office skills and ability to work in a fast-paced environment within tight deadlines., • Must have knowledge of generally accepted accounting principles (GAAP); must be proficient in financial/accounting software. Nonprofit experience preferred. Relevant combination of education and experience will be considered. Additional Qualifications: • Possess excellent verbal and written communication skills., • Ability to multi-task and prioritize duties., • Willingness to foster agency, departmental and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Proficiency and experience with computers and computer software applications, including but not limited to Microsoft office., • Ability to analyze and interpret data and to handle problem resolution., • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered, and insured vehicle., • Ability to travel in all weather conditions throughout the counties served., • Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCDOR’s corporate compliance and ethics program., • Demonstrate commitment to CCDOR’s Mission Statement. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community!*Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Job Title: Medical Coding Specialist Department: Revenue Cycle Position Type: Full-Time FLSA: Non-Exempt Job Summary: The Medical Coding Specialist is responsible for reviewing medical records and encounter documentation to ensure accurate, complete, and compliant coding in accordance with ICD-10-CM and CPT guidelines. Under the supervision of the Director of Revenue Cycle and Billing, this role supports compliant billing practices, maximizes reimbursement, and ensures adherence to federal, state, and payer regulations, including those specific to Federally Qualified Health Centers (FQHCs). The Medical Coding Specialist collaborates closely with providers, billing staff, and other members of the healthcare team to clarify documentation, resolve coding issues, and promote best practices in clinical documentation and coding accuracy. Duties and Responsibilities:Medical Coding • Review and analyze patient records and clinical documentation to ensure completeness and accuracy for coding purposes., • Assign and sequence diagnosis and procedure codes using ICD-10-CM and CPT for all services rendered., • Apply coding guidelines and regulatory requirements to ensure correct code assignment and compliance.Compliance and Accuracy, • Adhere to national coding standards, payer policies, and regulatory requirements., • Stay current on coding rules, regulations, and industry trends through ongoing education and training.Collaboration with Healthcare Staff, • Communicate with providers to clarify missing, incomplete, or unclear documentation., • Provide education and feedback to clinical staff on documentation best practices to support accurate coding., • Participate in team meetings related to patient care, billing, and coding updates.Billing Support, • Accurately translate medical procedures and diagnoses into codes for submission to payers., • Ensure timely submission of coding information to support claims processing and reimbursement., • Collaborate with billing staff to resolve coding-related claim issues.Record Maintenance, • Maintain strict confidentiality of patient information in compliance with HIPAA and privacy laws., • Ensure coded medical records are stored securely and accurately., • Keep coding manuals and guidelines current and updated.Professional Development and Other Duties, • Pursue ongoing professional development to remain proficient in medical coding., • Attend workshops, seminars, and training sessions as needed., • Serve as a resource or mentor to less experienced coding staff when applicable., • Assist with automation of cash receipt applications and perform other duties as assigned.Required Skills and Abilities:, • Proficiency in medical terminology, ICD-10-CM, and CPT coding systems, • Strong attention to detail and accuracy, • Knowledge of FQHC billing and reimbursement regulations, • EPIC experience preferred., • Effective written and verbal communication skills, • Ability to work collaboratively with clinical and administrative teams, • Ability to relate to individuals from diverse backgrounds, cultures, races, sexual orientations, and gender identitiesEducation and Experience:, • Associate’s Degree in Health Information Management or a related field required, • Professional coding certification required (CPC, CCS, or equivalent), • Minimum of 3–4 years of professional fee coding experience, • Commitment to continuous learning and staying current with coding regulations and healthcare requirementsPhysical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee may occasionally need to stoop, bend, and lift or move up to 25 pounds. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees are expected to meet departmental performance standards and participate in compliance audits, process improvement initiatives, and quality improvement plans

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager Location: Rochester, NY Department: Children, Youth, and Family Services Employment Type: Full time Schedule: Monday thru Friday, typically 9am to 5pm Salary: $23.50 to $24.70/hr Under regular supervision, provides treatment through a variety of therapeutic modalities to kinship families in order to preserve continued safety, well-being and permanency of the child(ren) in the home; maintains standards as defined by NASW Code of Ethics. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides therapeutic services to families primarily through home visits, • Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed, • Provide brief case management, information and referral to a smaller population of families, • Serve as group co-facilitator for Kinship families utilizing or developing appropriate curriculum, • Develop and implement community activities for intergenerational families enrolled in the program, • Works collaboratively with Monroe and Wayne County agencies and NYS Kinship Navigator Program, • Perform assessments, PSS, ACEs, Family Needs Assessment and other information gathering tools., • Attend local community events in order to educate community and obtain program referrals, • Meets regularly with supervisor to evaluate and implement professional growth in practice and performance., • Inform supervisor in a timely fashion about significant events related to client issues, • Participate in consistent supervision, ongoing staff trainings, and program development., • Initiate professional development through reading and applying current, relevant literature, development of program activities for Kinship families, • Completes required record documentation in accordance with program policies and procedures, • Document significant interventions in case records, • Coordinate service delivery and complete required pre/post- test, evaluations and screenings, • Completes all documentation within required timelines, • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications: Education: Bachelor’s degree in Social Work or related Child Welfare experience preferred. Credentials: Valid and clean NYS Driver’s License. Use of own personal vehicle is required. Driving within Monroe and Wayne Counties required. Experience: Two years of experience in social work or related field. Equivalent combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community!*Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: RESIDENTIAL MANAGER Location: Rochester, NY Department: IDD Employment Type: Full time Schedule: Monday thru Friday, Days Salary: $62,353.20 General Description Oversight of everyday functioning of an Individualized Residential Alternative (IRA). Responsible for employee training and support; consumer satisfaction, regulatory compliance, fiscal responsibility, and overall program operations. The Residential Manager will monitor and supervise the Assistant Residential Manager and Direct Support Professionals assigned to the facility and engage in ongoing collaboration with resident families and other service providers. Essential Duties and Responsibilities • Oversees Residential Habilitation Services for each resident including concepts of integration, independence, individualization, and productivity., • Oversees the overall budget for residence operations and assumes fiscal accountability of all expenditures including individuals’ expenditures., • Maintains continuity of all individuals’ records including but not limited to residential habilitation, medical, behavioral, financial, fire safety, individual plans of service and protective oversight plans., • Provides assistance and support to all individuals with acquisition, retention, or improvement in skills related to fire evacuation, in accordance with the fire safety code of the residence. Maintain and update fire safety records for all individuals., • Responds with appropriate actions to crisis situations and medical emergencies., • Ensures all aspects of medication administration are done accurately and provide medication administration as needed., • Assesses all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and ensure all recommendations given by RN are properly followed and documented., • Arrange and/or provide transportation to individuals as needed and oversee record keeping of mileage and vehicle maintenance., • Supervises all staff, as assigned, including but not limited to all aspects of hiring, evaluating, and promoting ongoing staff development. Prompt recognition and feedback to staff on job performance., • Maintains work schedule of all staff, ensures adequate staff coverage, and provides emergency direct care services, if necessary. Maintains staff time-off requests, reviews and submits approval for time sheets/cards., • Promotes and encourage team building within the work site assigned., • Ensures appropriate training and submits documentation of training for records for each employee (supervised)., • Provides staff training and development through classroom and one on one teaching, acting as a role model and guiding staff on how to appropriately work with and interact with residents, other staff, families, guardians, and other service providers., • For training they provide directly, submits employee training records and/or sign in sheet(s) to QM and /or HR., • Meetings and Other Functions:, • Schedule and facilitate staff meetings., • Attend/chair as needed management meetings, ensure dissemination of all information to staff and others,, • Attend mandatory training,, • Coordinate and or attend resident related meetings (ISP, house, family, etc.) ensure all necessary follow up is completed., • Participate in special projects and committees., • Participates in external and internal audits and ensure compliance of all applicable local, state and federal regulations and agency policies., • Ensure completion/submission of all required reports as scheduled., • Routinely review all required reports, logs, mail, etc. as needed, maintaining an organized filing system., • Finance:, • Coordinate all aspects of program financial procedures including but not limited to grocery shopping, vehicle maintenance, house maintenance and repairs in accordance with DD policies and procedures., • Ensure the proper and prudent expenditures of all funds., • Oversee the facilities’ general inventory and stock items for the residence including food, household supplies and individuals’ medications. Ensures invoices are submitted to Finance Office as per policy and procedure., • Maintenance:, • Monitor the residence to ensure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion., • Oversee and approve staff mileage., • Ensure routine vehicle maintenance of agency vehicle., • Participate in "manager on-call" responsibilities on a rotating basis with other Management staff, providing 24-hour accessibility., • Comply and cooperate with internal and or outside staff during any inspection or investigation, • Maintains up to date professional knowledge through reading, workshops and conferences., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Assists with the planning and implementation of community events and cross trainings, • Other duties as requested by supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: High School Diploma/ GED required. Degree in Human Services preferred (e.g., Social Work, Psychology, etc.). Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Experience: At least 1 year working with individuals with intellectual/developmental disabilities required. At least 1 year of supervisory experience required. A combination of education and experience may be substituted at the discretion of the Vice President of I/DD Services. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Able to function independently with minimum supervision., • Able to use good professional judgement in ongoing decision-making., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regard to all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Continuous use of a reliable, registered, and insured vehicle., • Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job Description Position Summary We are seeking a dynamic and experienced Patient Consultant to join our prestigious high-end plastic surgery practice. As a Patient Consultant, you will play a pivotal role in providing exceptional customer service and personalized care to our discerning clientele. Your primary responsibility will be to guide and support patients throughout their plastic surgery journey, ensuring a seamless and positive experience from the first phone call to the consultation to post-operative care. This is an exciting opportunity to work in a renowned practice that focuses on delivering exceptional results and exceeding client expectations. Duties and Responsibilities • Patient Consultations:, • Conduct initial consultations with prospective patients, understanding their goals, desires, and expectations., • Educate patients about available procedures, including benefits, potential risks, and realistic outcomes., • Evaluate patient eligibility and suitability for specific procedures based on medical history, lifestyle, and other relevant factors., • Collaborate with your dedicated physician to develop customized treatment plans tailored to individual patient needs., • Provide detailed explanations of pre- and post-operative care instructions to ensure patient understanding and compliance., • Conduct computer imaging sessions with patients to illustrate potential surgical outcomes., • Relationship Building:, • Establish strong rapport and trust with patients, creating a comfortable and supportive environment., • Address patient inquiries, concerns, and objections with empathy and professionalism., • Act as a reliable point of contact for patients, maintaining ongoing communication throughout the entire process., • Foster long-term relationships with patients, ensuring their satisfaction and promoting loyalty to the practice., • Treatment Coordination:, • Collaborate with the surgical team and support staff to schedule surgeries, coordinating availability and necessary arrangements., • Assist patients with logistical arrangements, such as travel, accommodations, and any additional requirements., • Coordinate pre-operative medical assessments, laboratory tests, and necessary paperwork., • Organize and manage patient records, ensuring accuracy, confidentiality, and compliance with privacy regulations., • Sales and Revenue Generation:, • Present treatment options, associated costs, and financing options to patients in a clear and concise manner., • Actively promote and upsell additional services and products to enhance patient satisfaction and practice revenue., • Collaborate with the administrative team to track and manage patient leads, conversions, and revenue targets., • Contribute to marketing initiatives, including attending events, seminars, and community outreach programs., • Ensure the clinical and surgical schedule is at full capacity regardless of cancellations and scheduling changes., • Continuous Learning:, • Stay updated on the latest advancements and trends in plastic surgery procedures, techniques, and products., • Participate in ongoing training and professional development activities to enhance your knowledge and skills., • Maintain a strong understanding of industry regulations, ethical standards, and best practices. Qualifications • Bachelor's degree in a related field (e.g., healthcare administration, business) preferred., • Minimum of 5 years of sales experience with a proven track record., • Knowledge of the field of plastic surgery, including facial, body, and breast surgeries preferred., • Exceptional interpersonal and communication skills, with the ability to establish rapport and effectively convey complex information to patients., • Strong sales and negotiation skills, with a customer-centric approach., • Ability to maintain composure and professionalism in high-pressure situations., • Excellent organizational skills and attention to detail., • Proficiency in using practice management software and electronic medical records systems., • Understanding of patient privacy regulations (HIPAA) and commitment to maintaining confidentiality., • Availability to work flexible hours, including evenings and weekends, to accommodate patient needs. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • FSA- Flexible Spending Account, • HSA – Health Savings Account, • Life Insurance – Employer paid- 1.5x annual pay, • Paid Family Leave, • 3-Weeks Paid Vacation annually, • 401k Safe Harbor Plan (after 60 days), • 10 paid Holidays, • Employee Discounts, • Work Anniversary Milestones- Employee Bonus -1 year/5 year/15 year/20 year/25 year Joining our prestigious plastic surgery practice as a Patient Consultant offers a unique opportunity to work with a renowned team of professionals dedicated to delivering exceptional results and providing unparalleled patient care. If you are passionate about helping individuals achieve their aesthetic goals and possess the necessary skills and experience, we invite you to apply. Note: All duties and responsibilities stated are essential job functions. Staff members may be required to perform additional job-related duties as assigned by management. It is the policy of Vito Quatela, MD, PLLC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Job Description: Summary: This role provides the vision, strategy, functionality, and technology solutions for creating and maintaining distributed platforms for both public and private cloud infrastructure-based solutions. This entails the design and use of flexible platforms that deliver features, functionality, and services compatible with industry-leading providers while allowing legacy systems to interact safely when required. This position requires the necessary skills to provide technology research, evaluation, development, and delivery in support of infrastructure deployment solution lifecycles. This position collaborates with the Information Technology teams to lead the organization toward the deployment of technologies that may include PaaS, SaaS, hosted, and on-premises solutions - which will allow for flexible, secure, on-demand cloud-like functionality and services while endeavoring to provide resiliency and achieve cost reduction, while maintaining a highly secure and flexible environment. Essential Responsibilities/Accountabilities: Level I: • Acts as a high level escalation tier for operational support in assigned technical areas., • Conducts proof-of-concept testing in a lab environment., • Creates infrastructure design documents to outline production deployments., • Creates, updates, and maintains supporting documentation for technology standards., • Deploys new technology to production environment., • Designs infrastructure solutions to support business requirements., • Ensures assigned technologies are in alignment with the business., • Researches and implements hybrid cloud technology., • Supports high-level strategy for enterprise server environment., • Works directly with business stakeholders to gather IT infrastructure requirements., • Works with technology vendors and technical SMEs to produce corporate standards with regards to assigned technology areas, • Integrates multiple systems and/or technologies., • Acts as a team player with a high level of interpersonal skills., • Regular reliable attendance is expected and required., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Executes good judgment and demonstrates personal accountability., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Performs other functions as assigned by management. Level II (In addition to Level I responsibilities): • Acts as a primary engineer for assigned technology areas., • Maintains a highly performant and optimized infrastructure environment., • Significant contributor to budget and expenditures for assigned technology areas., • Significant contributor to enterprise strategy in the assigned technology area., • Assists in the RFI/RFP Process. Level III (In addition to Level II responsibilities): • Assists with mentoring of lower-level engineers., • Establishes business justifications for purchases made within assigned technology areas., • Focuses on automation for job-related tasks., • Performs system analysis and capacity planning of computing assets., • Acts as primary SME for assigned technology areas., • Significant contributor to automation workflows., • Stays current with leading hybrid cloud technology for assigned technical areas. Level IV (In addition to level III responsibilities): • Acts as trusted advisor to the management team., • Emphasizes technology cost optimization when designing new solutions., • Serves as internal mentor for peers., • Leads business critical projects efforts for IT infrastructure., • Leads internal strategic efforts and collaborates with peers. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and, in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials, and skills. Level I: • In lieu of degree, seven (7) cumulative years related work experience required. Associates degree in Computer Science, Information Technology, or related field with four (4) years of related experience required. Bachelor's degree preferred., • Awareness of security, compliance, and audit policies/procedures., • Experience with research, design, and implementation in assigned technologies., • Infrastructure operations and infrastructure project delivery experience essential., • Scripting and automation experience., • Strong communication skills., • Understanding of cloud computing infrastructure and concepts., • Knowledge of cloud and/or on-prem integration (i.e.: ability to integrate disparate systems)., • Demonstrates intermediate knowledge of a minimum of three (3) concepts and/or tools listed below: o VMware, Nutanix, or similar virtualization platform administration o Windows and/or Linux/Unix server administration o Azure o AWS o GCP o Terraform (or related IaC tool) o Ansible (or related configuration management technology) o Nutanix (or similar hyperconverged technology) o Vmware ESXi (or similar virtualization technology) o Linux o Windows Server o YAML (or similar markup) o JSON o REST API o GitHub (or related Git repository) o Azure DevOps o CI/CD Level II (in addition to Level I qualifications): • Intermediate knowledge of a minimum of four (4) concepts and/or tools listed above., • Intermediate Infrastructure operations and infrastructure project delivery experience., • Demonstrates strong technical documentation ability., • Experience with IT computing resource management and optimization., • High degree of business maturity and demonstrated confidentiality; executes good judgment., • Strong scripting and automation experience., • Intermediate knowledge of Disaster Recovery., • Intermediate knowledge of security, compliance, and audit policies/procedures. Level III (in addition to Level II qualifications): • Advanced knowledge of a minimum of four (4) concepts and/or tools listed above., • Advanced understanding of Disaster Recovery procedures related to IT infrastructure., • Ability to provide internal mentorship within team., • Professional certification in job-related technology., • Strategic vision in alignment with business objectives. Level IV (in addition to Level III qualifications): • Advanced knowledge of a minimum of five (5) concepts and/or tools listed above., • Demonstrated competence in team leadership/technical leadership, facilitation, and project leadership., • Extensive knowledge of hybrid cloud environment., • Proven ability to act as a mentor for peers. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to provide on-call rotation support. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I Min 79,068 Max 142,322 Level II Min 87,766 Max 157,978 Level III Min 98,297 Max 176,935 Level IV Min 110,093 Max 198,168 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.