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Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: Our Customer Success team is at the heart of how we build lasting relationships with our clients. They don’t just react to issues, they proactively partner with customers to help them onboard smoothly, get the most value out of our services, and achieve their goals. By acting as trusted advisors, the team helps drive adoption, reduce churn, and uncover opportunities for growth. In short, they make sure our customers feel supported, successful, and excited to keep growing with us. The Role: The Customer Success Manager will oversee both the Customer Success and Customer Support functions, acting as both a strategist and hands-on leader. This role is ideal for someone who has spent years as a high-performing individual contributor, then stepped into team leadership. someone who can roll up their sleeves while also shaping the big picture. You will own KPIs, team growth, and process development, ensuring our customers achieve maximum value while our internal teams scale with the business. What you’ll be doing: * Lead and manage the Customer Success and Customer Support teams, providing coaching, mentorship, and career development. * Define, track, and own KPIs across retention, expansion, NRR, CSAT, and support SLAs. * Develop and implement scalable processes for onboarding, adoption, renewals, and issue resolution. * Act as a player-coach: balancing leadership with direct customer engagement when needed. * Partner cross-functionally with Sales, Product, and Operations to align customer needs with company strategy. * Build and grow a best-in-class customer experience function that scales with company growth. * Represent the customer’s voice in leadership discussions, influencing product roadmap and service delivery. The qualifications you need: * 5+ years as an individual contributor in Customer Success or Account Management within a B2B SaaS or startup environment. * 2-3 years managing a Customer Success team, ideally in a high-growth or startup setting. * Proven experience as a player-coach—comfortable building strategy while still engaging directly with customers. * Demonstrated ability to scale or grow a team and implement repeatable processes. * Experience overseeing or closely partnering with Customer Support operations. * Strong analytical skills and fluency with customer metrics, KPIs, and reporting. * Exceptional communication, leadership, and problem-solving abilities. * Startup DNA: resourceful, adaptable, thrives in fast-paced, evolving environments. Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability * Comprehensive benefits package including health insurance (medical, dental, vision), retirement plans (401K), and paid time off. * Opportunities for professional development and career advancement within a growing company. Compensation Range: $130K - $150K

Audible is seeking a Senior Product Manager, AI Content Discovery to define and build critical experiences that will help the right users find the right content at the right time. With strong problem-solving skills, deep product management experience, and an understanding of ML/AI-powered content di

Location: Plano TX, Dallas, TX, St.Louis MO, Atlanta GA, Alpharetta GA, Schaumburg IL or Middletown, NJ.About Us: We are a collective of agencies called XDS.Our parent firm Tech Mahindra is creating an ecosystem of digital innovators to drive accelerated change across its clients.Through this care

Product Strategists often face clients and build relationships that empower them to serve as trusted advisors on a client's AI journey and aspirations. Product Strategist Private Markets. The Product Strategist Private Markets role will make critical contributions to defining workflows and buildin

As a Client Strategist, you will be a trusted advisor to Tatari's clients as you become an expert for all things Tatari (i. Become an expert of all things Tatari and leverage internal subject matter experts (Engineering, Data Science, Product, etc.

The Strategic Product Specialist is the key product person covering Securities Finance (SF) and ETF & Benchmarking Solutions (EBS) product groups with primary focus on client needs. Product development: understand the local business environment, industry trends, needs of customers, uncover inefficie

As an AI Strategist Lead, you will lead Distyls most complex, high impact customer engagement end-to-end. Partnering a senior technical leader, youll oversee a multidisciplinary team of engineers, researchers, and AI Strategists to deliver enterprise-scale outcomes that fundamentally transform how o

The Director Of Product Strategy will be a critical leader responsible for developing medium and long-term product strategies to support our product vision for our publisher and advertiser solutions. Inform Product Roadmap: Enable product management teams to leverage insights, fueling product develo

Required: 7+ years in product management, product strategy, or technical leadership roles. Hands-on experience with AI/ML products, data platforms, or analytics products. Mastercard is seeking a strategic product leader to define and drive the vision for AI solutions within the AI Center of Excellen

Strategy And Product Specialist.

Location: Brooklyn, NY On-site/Remote as required Security Clearance: Fingerprinting and Background Check Required Long term.

Design and build solutions, tools, and products to address new problems that arise as we grow, both as an individual contributor and as a project leader. Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services. Help steer th

Join Novartis as a Director, Product Strategy Lead (PSL) and have the opportunity to lead the creation, implementation, orchestration, and measurement of integrated product strategies for the product, while managing resource allocation across multiple cross-functional teams and functions. Define cri

Associate Strategist, Influencer & Creator. Day One AgencyFast Company's #1 on the Most Innovative listis hiring! We're looking for an Associate Strategist to join our growing team. As an Associate Strategist on the Creators & Casting team, you'll support the development and execution of creator-led

WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country.You also get unmatched service.From the moment you apply, your recruitment specialist is focused on you—helping you build your profile to increase your

We are at a unique inflection point at Figma as we've expanded from a one-product, one-region presence to a multi-product, global company. Adept at crafting and refining social copy and creative, pairing platform-level methodologies with deep situational expertise (ex: product launches vs. Figma off

Thinks like a mini-GTM strategist: leverages warm intros, tiered account-based strategies, and multi-touch campaigns alongside ESDs.

Construct and manage a robust test and learn agenda to maximize production while driving efficiency and profitability.

Includes close collaboration with product and campaign teams to map data driving dynamic and personalized content.

Are you a digital sales expert ready to drive revenue growth across multiple markets? Scripps Networks is seeking a dynamic Regional Digital Strategist who will provide expert product knowledge, sales expertise, and campaign strategy guidance while supporting our regional teams. Drive digital market

We are looking for a Growth Strategist to join our team. Additionally, you must have experience with product and multiple marketing channels. Lead, plan, and managed growth marketing campaigns for assigned brands that drives new customer acquisition, and customer retention, and increased brand aware

Job Title: Product Engineer Location: Somerset, New Jersey Type: Contract To Hire Contractor Work Model: Onsite Hours: 8 AM- 5 PM or 9 AM- 6 PM (some flex) M-F Responsibilities: Design, develop, and manufacturer of electrodes (primarily composed of active material, conducting carbon and binder) Char

Includes preparation / production of physical presentation materials for clients • Utilize proposal automation software to generate proposal drafts, while working closely with the sales support team to customize proposals based on client needs and stated objectives • Contribute to pitch decks an

The Assistant Strategist, Business Solutions is responsible for supporting the team in the development of media plans, results analysis, and data management. The Assistant Strategist is expected to show integrity, a thirst for learning, drive and initiative, along with overall communication and orga

Job Summary Under direct supervision, responsible for supporting the product development process in conjunction with immediate, mid-term, and long-term innovation strategies. Job Description Identify user needs and develop product requirements, performance attributes, and quality specifications. Ove

Senior product leader or group product manager. As one of our early APMs, you will deploy our technology into some of the world's most influential businesses, driving real world business impact as one part Product Manager, one part AI expert. Collaborating with engineering to design a new product fe

This role occupies a critical intersection within the company, aligning efforts across Commercial, Services Delivery, Product, Engineering, and Data Science to ensure seamless execution and measurable customer impact. Act as a trusted product and media expert to drive adoption, enhance usage, and un

Develop methodologies that enable the team to respond to requests and implement a balanced scorecard to monitor productivity and efficiency.

We’re looking for a Client Strategist to join our rapidly growing team. You’ll guide internal teams, including media and search strategists, to ensure alignment on strategy, execution, and performance goals.

Lead comprehensive strategy and execution for the entire roasted coffee product portfolio, including packaging updates, product evolution, and sales support. Lead cross-functional teams through complex product launches and initiatives. Track and analyze product performance using advanced analytics,

Creative Strategist who can turn insight into impact. Partner with Product and Growth teams to align messaging and creative execution with market gaps and opportunities. Translate audience data, market trends, and product insights into high-performing ad concepts, scripts, and visuals.

You'll join our Product team reporting to our VP of Product and work at the intersection of Product, Design, Engineering, and Data Science to deliver solutions that meet business objectives and exceed customer expectations. Partner with product leaders across AdRoll helping shape the company's AI-dr

The unique challenges of decentralized systems call for innovative approaches in mechanism design, smart contract development, and financial product utilization. The goal of a Protocol Strategist is simple - to oversee the success of Gauntlet's key client engagements and business verticals. Through

Digital Marketing Growth Strategist. You'll collaborate with our engineers, product leaders, creative, sales, and external partners to sharpen our approaches, learn what's working, and set a new standard for what marketing looks like in a world increasingly shaped by AI.

Work closely with R&D and Production team to develop new products and optimize existing services through customer feedback and market trend analysis. The Strategic Product Marketing Manager is responsible for managing the key product line services of the Molecular Biology business. Manage product li

Audi Eatontown Product Specialist Opportunity. Audi Eatontown, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. As a Product Specialist, you will professionally and courteously help cu

Develop meaningful and productive senior client relationships to ensure strategic recommendations exceed expectations. Contribute to new business pitches by managing customer insight generation, which is tied to pitch product clinical data. Manage and mentor junior strategists to foster engagement t

We're looking for a Senior Product Manager to join our 200+ product development organization and lead the adoption of new workflows integrating AI along the way and new use cases in our Smartly Creative suite. As part of this role, you will be working as a member of the Product Development Leadershi

Part consultant, coach, and product expert, the Manager, Product Strategy focuses on discovering ways to drive partner business value by helping develop, define and plan new product concepts to roadmap into the E-Commerce integrations product development cycle. Help define and evaluate new Ecommerce

As a Product Director in the Chief Data and Analytics Office (CDAO), you will lead innovation through the development of products and features that delight customers. Engage with customers and stakeholders to gather insights and feedback, ensuring the product meets their needs and expectations. The

An integrated strategist, with strong consumer orientation.

Senior Product Manager For Creative Ai. As part of this role, you will be working as a member of the Product Development Leadership team for the company. Define product roadmap for your responsibility areas.

Summarize insights into creative recaps and reporting decks that inform future production.

Translate audience data, market trends, and product insights into high-performing ad concepts, scripts, and visuals. Collaborate cross-functionally with marketing, product, brand, and legal teams to ensure timely and accurate delivery. Lead Creative Strategist- Google & YouTube.

NBCU's Media Group is looking for a Product Manager to drive the evolution of our Marketing Technology capabilities. Collaborate with MarTech product managers to find opportunities for cross-platform enhancements. Partner with Legal, Cyber, Security, Data Governance, Product, Operations, and Tech te

Able to develop and implement ontologies and data models in consultation with stakeholders in teams dedicated to data management, search, product management, machine learning, and other enterprise initiatives. Capital One does not provide, endorse nor guarantee and is not liable for third-party prod

Meta Product Management Leaders work with cross-functional teams of engineers, designers, data scientists and researchers to build products. Experience building 0-1 products, platform/ecosystem products, or marketplaces. We are looking for extremely entrepreneurial Product Management Leaders to help

As a Senior Manager of Product Design, you’ll combine your craft expertise and people leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems, drive product strategy and create a thriving team culture of high performing design