Company Description Bestmark National is a premier design-build firm specializing in commercial, retail, and hospitality environments. Driven by passionate leadership, Bestmark National consistently delivers high-quality results tailored to each client’s specific needs. The company boasts a state-of-the-art facility and a highly experienced team, ensuring safe, well-executed, and timely delivery of projects across America. As projects grow in size and complexity, innovation remains at the core of Bestmark National’s work. Role Description This is a full-time, on-site role for a Millwork Shop Manager located in Irvington, NJ. The Millwork Shop Manager will be responsible for overseeing daily operations of the millwork shop, managing operations, and leading the team to meet production goals. The Manager will also coordinate with different departments to ensure projects are completed on time and within budget, while maintaining safety and quality standards. Essential Duties and Responsibilities: - Monitor, manage workflow, and supervise millwork staff. - Implement and maintain quality control measures to ensure all millwork products meet quality standards. - Monitor and coordinate delivery, assembly, installation, and/ or millwork activities. - Interact with all of the departments to ensure optimal production and on-time delivery schedule. - Monitor the cost of impacts of labor efforts and identify and manage the scope of the projects. - Manage the maintenance of the equipment to maximize its efficiency and minimize its downtime. - Update relevant stake holders or team members on the project progress. - Ensure all project activities are in compliance with governmental regulations and OSHA guidelines as directed by the company policy - Ensure compliance with all company safety policies including good housekeeping practices, safety rule compliance, and incident reporting and investigations. - Engage in continuous improvement activities. - Perform other duties and responsibilities as assigned by the supervisors. Qualifications: - 10+ years experience as a Millwork Project Manager - Bachelor's Degree or equivalent experience in the woodworking industry - Self-motivated, discipline, and career oriented - Strong business acumen in project planning and management - Able to lead and manage a team effectively - Excellent problem-solving and organizational skills - Excellent oral and written communication - Fluent in both English and Ukrainian Benefits: 401(k) Dental insurance Health insurance Paid time off Paid Holidays Vision insurance Tuition Assistance
- Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner. - Ensure all logistics activities accurately reflect the actual times the work transpired. - Understand all customer requirements and implement plans to meet service expectations. - Be familiar with the geographic service areas and the industry-standard rates applicable to each. - Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information. - Source new customers by developing leads and cold-calling potential clients. - Create, develop, and maintain strong business relationships with customers. - Continuously increase and maintain an understanding of current market conditions and business trends. - Manage and negotiate rates based on current market demand. - Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base. Requirements: The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment. - Proficient in Excel, Microsoft Office products, and transportation industry software. - Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed. - A confident, self-directed individual who can identify and resolve problems independently. - Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders. - A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.