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  • Assistant Store Manager
    Assistant Store Manager
    4 days ago
    $40–$45 hourly
    Full-time
    Hempstead

    $45.50/hr Full-time When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 45 hours per week Starting Wage: $35.50 per hour Wage Increase: Year 2 - $50.00 per hour • Assists the direct leader with developing and implementing action plans to improve operating results, • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results, • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance, • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees, • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position, • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued, • Participates in the interviewing process for store personnel, • Communicates information including weekly information, major team milestones, developments, and concerns, • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses, • Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence, • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order, • Maintains store cleanliness standards and proper store signage at all times, • Assists the direct leader with maintaining proper stock levels through appropriate product ordering, • Merchandises product neatly to maximize sales, • Ensures the quality and freshness of products for sale and accuracy of product signage, • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees, • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary, • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business, • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data, • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights, • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store, • You must be 18 years of age or older to be employed for this role at ALDI, • Ability to work both independently and within a team environment, • Ability to provide and lead others to provide prompt and courteous customer service, • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports, • Ability to interpret and apply company policies and procedures, • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments, • Ability to evaluate and drive performance of self and others, • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses, • Ability to operate a cash register efficiently and accurately, • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards, • Excellent verbal and written communication skills, • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail, • High School Diploma or equivalent preferred, • A minimum of 3 years of progressive experience in a retail environment, • A combination of education and experience providing equivalent knowledge, • 401(k) Plan, • Company 401(k) Matching Contributions, • Employee Assistance Program (EAP), • Medical, Prescription, Dental & Vision Insurance, • Generous Vacation Time & 7 Paid Holidays, • Up to 6 Weeks Paid Parental Leave at 100% of pay, • Up to 2 Weeks Paid Caregiver Leave at 100% of pay, • Short and Long-Term Disability Insurance, • Life, Dependent Life and AD&D Insurance ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

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  • Administrative Assistant
    Administrative Assistant
    2 months ago
    $50000–$65000 yearly
    Full-time
    Garden City

    MMS Distribution is a fast-growing leader in the distribution of alternative products to convenience stores and tobacconists nationwide. We pride ourselves on innovation, service, and aggressive growth in a rapidly evolving retail market. Position Overview We are seeking a detail-oriented, highly organized Administrative Assistant to join our team. This role is critical in supporting our sales force and ensuring smooth daily operations. The ideal candidate will thrive in a fast-paced environment, handle multiple responsibilities with ease, and play a key part in the continued success of our sales team. Key Responsibilities • Manage accounts receivable, including invoicing customers and tracking payments., • Coordinate travel arrangements for the sales force, including flights, hotels, and itineraries., • Provide administrative support to the sales team for day-to-day activities., • Assist with preparing sales reports, presentations, and customer documentation., • Maintain organized records of invoices, expenses, and travel logistics., • Serve as a communication point between sales staff, management, and customers. Qualifications • Previous administrative or accounts receivable experience preferred., • Strong organizational and multitasking skills., • Proficiency in Microsoft Office (Excel, Word, Outlook) and basic accounting software., • Excellent written and verbal communication skills., • Ability to work independently and as part of a team., • Detail-oriented with a strong sense of accountability. What We Offer • Competitive salary and benefits package., • Opportunity to grow within a rapidly expanding company., • Dynamic, team-oriented work environment., • A chance to directly contribute to the growth and success of MMS Distribution

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  • VP of Client Experience
    VP of Client Experience
    2 months ago
    $220000 yearly
    Full-time
    Melville

    The Opportunity As the VP of Client Experience, you are responsible for orchestrating the entire customer success function, with the primary goal of ensuring customers are satisfied, achieving their desired outcomes, and contributing to the company's growth and success. You will display strong leadership, strategic thinking, and a deep understanding of the customer's journey. Your ultimate goal will be to enhance the customer experience and ensure a seamless customer journey with KWI. The Company We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands. We unify Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence. As the VP of Client Experience, you excel at the below core competencies The impact you’ll make • Build and maintain strong strategic relationships with key decision makers and become a trusted advisor to clients by effectively understanding their business needs and advocating for them across our organization., • Develop and execute comprehensive strategies to achieve proactive positive client relationships and drive growth., • Lead, motivate, and mentor the client success team, fostering a high-performance culture and ensuring individuals exceed client expectations and experience., • Drive customer adoption of the company's offerings by providing training, resources, and support to maximize product/service utilization., • Conduct regular, timely check-ins with clients to ensure they are satisfied, and their needs are being met., • Provide reports and updates to the executive and leadership team, offering insights, recommendations, and opportunities to proactively make changes to improve our client relationships., • Ensure alignment between customer success and the broader organizational strategy, driving a customer – centric culture., • Collaborate with cross-functional teams, including Product, Project and Development to ensure seamless service delivery, client onboarding, and problem resolution., • Represent the company at industry events, conferences, and networking opportunities to enhance the company's brand and foster new business relationships., • Support and continue to build a best-in-class client services team by creating processes, training, and rolling out new business initiatives., • Collaborate with Sales, Product, Development, etc. on strategic initiatives and client requests, including influencing roadmap for product enhancements. What you will bring • Bachelor’s Degree in Business or a related field preferred, • 8+ years of relevant leadership experience in customer success or related function, • 5+ years’ experience building relationships with executives with company level decision making authority, • 5+ years’ experience with B2B Software companies, • Experience working within the retail industry highly preferred, • Proven problem-solving and decision-making skills, with the ability to think strategically and find innovative solutions., • Bias towards action and comfortable with ambiguity; motivated to solve complex problems with a creative, can-do mindset, • Highly skilled at presenting in large groups, both in-person and virtually, and managing challenging or escalated client situations, • Excellent critical thinking skills, combined with the ability to present beliefs clearly and compellingly in verbal and written form, particularly the ability to convey technical / nuanced information in an accessible and understandable manner, • Experience implementing internal process for cross functional teams to deliver on customer needs As a member of the KWI team you will receive • Full Medical, Dental and Vision, • 4 weeks of PTO in your first year, • Summer Fridays....all year round, • Tuition Reimbursement, • Discount from building café, • 401(K) with a 50% company match (up to 6% of employee contribution), • Employee Referral Program, • (1) Volunteer day each year Our work space We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days are Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday. We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year. Our commitment to you At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.

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