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Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

HonorVet Technologies is seeking a travel nurse RN Urology for a travel nursing job in New York, New York. Job Description & Requirements • Specialty: Urology, • Discipline: RN, • Start Date: 01/05/2026, • Duration: 12 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel 📌 Job Title: Registered Nurse – Urology Unit (Mobile Screening Unit) 🏥 Facility: Mount Sinai Beth Israel – Union Square 📍 Location: New York, NY 🕒 Shift: 5×8 – 9:00 AM to 5:00 PM 📅 Schedule Notes: Mobile unit travels across NYC to screen patients for prostate cancer 🎓 Required Skills, Certifications & Experience \t Founded in 2015, HonorVet Technologies stands as a Service-Disabled Veteran-Owned Small Business (SDVOSB), proudly certified by NaVOBA and the U.S. Department of Veterans Affairs. Our mission goes beyond staffing—we are committed to transforming lives by addressing the critical unemployment challenges faced by veterans. As a Joint Commission-certified clinical staffing agency, we deliver unmatched expertise in placing top-tier healthcare professionals—RNs, LPNs/LVNs, CNAs/CMAs, and NPs—across diverse facilities, including hospitals, clinics, rehabilitation centers, old-age homes, schools, correctional facilities, and more. At HonorVet, we don't just fill roles; we bridge gaps, uplift communities, and honor the ones who served. Benefits • Vision benefits, • License and certification reimbursement, • Continuing Education, • Medical benefits, • Wellness and fitness programs, • Dental benefits, • Guaranteed Hours, • Mileage reimbursement, • Referral bonus, • Bereavement, • Holiday Pay, • Sick pay, • Retention bonus

Integrated Healthcare Services is seeking a travel nurse RN Urology for a travel nursing job in New York, New York. Job Description & Requirements • Specialty: Urology, • Discipline: RN, • Duration: 10 weeks, • 37 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Urology Unit - MSBI Union Square Summary: The Clinical Nurse is a Registered Professional Nurse who provides safe, competent quality care based on nursing theory and research to a designated group of patients and significant others. Essential Duties and Responsibilities: PATIENT CARE 1. Delivers patient care by incorporating the tenets of the professional practice model of Relationship Centered Care and through the application of the nursing process based upon theory, research, evidence-based practice, and approved organizational nursing standards. 2. Assesses and evaluates patient care needs and applies critical thinking skills in patient care management. 3. Integrates relevant assessment and intervention skills in the delivery of nursing care. 4. Collaborates with the interdisciplinary healthcare team in the development, implementation, and evaluation of the plan of care. 5. Prioritizes all aspects of patient care including teaching, rounding, coaching, and planning “after hospital care” and delegating to others as appropriate. 6. Educates patients and caregivers while anticipating needs and readiness to learn, about their plan of care, transition of care, promotion of health, and prevention of disease. 7. Communicates effectively and professionally with patients, family and all members of the Interdisciplinary Patient Care Team. 8. Manages assignments within the Care Delivery Model of Modified Primary Nursing and demonstrates allocation of material resources effectively. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions including, but not limited to, Admission Welcome, Bedside shift Report, HELP (High Risk Medications, Equipment, Lines/Drains/Airway, Pain and Plan of Care) AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. 2. Considers the patient's values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care. 3. Establishes and maintains a therapeutic relationship with the patient and family. 4. Uses evidence-based practices to increase understanding of patients' perceptions of care. 5. Initiates service recovery for patients and family members who have concerns and escalates to Clinical Nurse Manager/Assistant Nurse Manager/Nursing Shift Manager or Patient Relations as needed. 6. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. 7. Supports staff use of evidence-based practices to increase understanding of patients' perceptions of care. 8. Conducts Purposeful Hourly Rounding (PHR) on assigned patients addressing the 4 Ps. QUALITY AND SAFETY 1. Practices safe and efficient patient-centered care, identifying and escalating barriers and opportunities for improvement. 2. Demonstrates clinical skills and knowledge crucial to quality and safety in the patient population served. 3. Implements process improvement strategies based on institutional, evidence-based ensure and procedures. 4. Engages in formal and informal peer and institutional review processes. 5. Collaborates with interdisciplinary teams to create and implement quality improvement projects, evidence-based practice activities and nursing research studies. 6. Contributes to quality and safety practices and required compliance measures. 7. Implements principles of high reliability to identify and avoid high risk behaviors to provide a safe environment for patients. 8. Escalates potential safety hazards or gaps from best practice following institutional chain of command protocol. 9. Utilizes institutional information technology by documenting nursing practice to support quality and performance improvement initiatives. Urology Unit - MSBI Union Square Duties Continued… OPERATIONS 1. Performs charge nurse duties as assigned. 2. Coordinates with the Clinical Coordinator/Clinical Nurse Manager/Assistant Nurse Manager/Nursing Shift Manager to ensure supplies are appropriately utilized and inventory is sufficient for patient care. 3. Escalates material or staffing resource deficits to charge nurse, Clinical Nurse Manager/Assistant Nurse Manager or Nursing Shift Manager. 4. Demonstrates patient focused and cost effective approaches to patient care in terms of equipment, staff, supplies and all other resources. 5. Documents in an accurate and thorough manner in compliance with hospital, regulatory and legal requirements and standards of care. 6. Facilitates patient throughput on shift basis. PROFESSIONAL DEVELOPMENT 1. Contributes to the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 2. Advances clinical competence in nursing practice to progress from novice to expert. 3. Projects a professional image to colleagues and communicates with styles and methods that demonstrate caring, respect, compassion and empathy. 4. Incorporates ethical principles into decision making for patient and family. 5. Encourages and demonstrates a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires knowledge and skills relative to the role, patient population, clinical specialty and local and/or global health community needs. 7. Participates in shared decision making through specialty practice councils, nursing department committees and unit initiatives. Skills: Must have urology experience, Hold a BSN, Minimum of two years of experience in phlebotomy, PSA screening is also required, NYS RN License BLS 2 years med surg/ambulatory care experience preferred Minimum 2 years RN experience 1 year travel exp for Travel positions, not required for Per Diem positions EPIC experience highly preferred Schedule = 5x8Bachelor of Science with a major in nursing preferred. Associate degree in nursing is considered only with relevant experience and/or active matriculation in a BSN Program QUALIFICATION/LICENSURE Work Authorization : US Citizen Preferred years of experience : 2 years Travel required : No travel required Shift timings : Day Integrated Healthcare Services Job ID #36506755. Pay package is based on 8 hour shifts and 37 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN - Urology - Contract - MSBI

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Senior Tier 1 Support Specialist to be responsible for supporting the end users and executive leaders on hardware, software, and network-related problems, answering any questions, onboarding/offboarding of personnel and providing break-fix resolutions for all bank staff. The Senior Tier 1 Support Specialist will also assist with the mentoring and leadership of the Tier 1 team. The expectation is that the Tier 1 Support Specialists will troubleshoot beyond the PC, including troubleshooting servers, network devices, cloud systems and Apple computers. The successful Senior Tier 1 Support Specialist will be able to prioritize multiple requests, be organized, have strong communication skills, work with all levels of management, ensure that support tickets are resolved promptly, provide metrics for all things related to the Tier 1 Support team and participate in the routine after-hours support rotation. Responsibilities: The Senior Tier 1 Support Specialist will work closely with the other staff members under the IT Manager’s direction along with other members within the IT department on the following responsibilities including, but not limited to: • Be able to work in a fast-paced environment., • Ability to organize, prioritize, and meet established deadlines., • Ensure all requests are resolved promptly and with high-quality results., • Assist users over the phone, in-person, and remotely using multiple platforms., • Provide desk-side support for all levels of staff., • Administration of Active Directory, Azure, SharePoint, Zoom, Exchange, Office365, Computing endpoints, virtualization platforms, email filter, phone systems, mobile devices, and other IT-related software., • Understanding of virtual desktop environments and remote desktop technology., • Configure, deploy and relocate desktops, laptops, printers, and any other related devices., • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, Android, and other standard hardware devices and software., • Collaborate with team members regarding resolutions to various users within the CFSB environment., • Troubleshoot problems ranging from server and application to network and PC issues., • Handle escalations from phone calls, emails, or monitored alerts., • Utilize experience and knowledge to assess issues and provide solutions for matters presented., • Assist with the triage of alerts and tickets to other technical teams., • Take ownership of tickets and customer interactions., • Document resolutions, update outdated procedures and assist with process improvements., • Engage in continued certification training to improve skillset., • Escalate issues to other teams where required to help with the remediation of user issues., • Report/lead critical incidents or problems that become too complex for self-resolution. • Correlate and provide necessary metrics of the performance of the Tier 1 team. • Occasional local travel to our Branch office located in Woodhaven, Queens. • Must be flexible to work various shifts, including holidays, weekends, and participate in the On-call rotation with the IT team as needed Knowledge, Skills, and Abilities: • Minimum 4 years’ experience in administering/supporting any of the following:, • LAN/WAN environments, • Experience with PSA and RMM Tools, • Network Operations Center, • Help desk or relevant IT Support role, • Microsoft Windows 10/11 • Apple OS-X and Apple management tools • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Experience and proficiency in troubleshooting Office 365 Suite and Azure Intune, • Moderate to advance understanding of protocols such as DNS, DHCP, TCP/IP, Kerberos, SSL • Experience with scripting SDLC best practices, PowerShell/Python is a huge plus. • Knowledge of backup technologies, • Knowledge of security best practices and policies, • Ensure that all support requests are resolved within established service level agreements (SLAs), • Experience in the set-up, configuration, and use of computer hardware, software, and networks, • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language, • Self-motivated and willing to learn, as well as continually find the solution, • Demonstrated written communication skills to create helpful support logs and documentation, • Have a positive attitude, empathy, and high energy, • Ability to take the initiative and adapt. Education, Training, and Experience: • Associate’s degree preferred. Relevant and significant industry experience may provide a substitute for the education requirement., • Minimum of 7+ years of experience in a technical support role, with experience in a Tier 1/2 support or Executive support role preferred., • The use of ticketing systems such as FreshService / FreshDesk; having experience with this system is a plus. Any certifications in the following is a huge plus: • Microsoft Certifications • Apple Certifications • Cisco Certified Network Associate (CCNA), • CompTIA Network + Security + Salary: $90,000 - $100,000 / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description We are actively seeking a skilled PSE Engineer based in Florida and Seattle. In this role, you will be responsible for providing advanced technical support, troubleshooting complex system issues, and ensuring optimal performance of products and solutions. Requirements • 5+ years of work experience in customizing and delivering Energy Management Systems preferbly e-terrra AEMS - Reliance, • 5 + years of experience with C++, Java or other related language., • 5+ years of experience with GE’s AEMS Reliance source design and development., • 5+ years of experience with electric utility industry practices., • 5 years of experience with LINUX and Windows Operating Systems, • 5 years of experience with C, Java & Oracle Database, • SQL, shell scripting, ability to read and interpret logs & debug files, • Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc., • System configuration and Hands on Experience in GitHub and ClearCase, • 5 years' experience on Realtime or Mission Critical Systems, • Must have experience in picking up and installing fixes on live customer systems, • Proven track record of problem analysis, identification and resolution, • Strong troubleshooting & debugging skills, • Good communication skills (verbal and written), • MS office applications (Word, PowerPoint, Excel) and MS Outlook competency, • Reliance (Formerly known as XA/21) experience, • Object-Oriented programming techniques, Oracle, and/or system administration, is a plus Benefits About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Clinical Supervisor oversees the clinical services of the UC program. We are seeking a Clinical Supervisor with a license to provide clinical services (i.e.: LMHC or LMSW), and we are invested in supporting their continued professional development by providing clinical supervision towards further clinical licensure. What You’ll Do · Oversee all clinical services provided within the day program including individual/group supervision, mental health assessments, crisis intervention and discharge planning. · Provide direct oversight and facilitate individual and group supervision to the clinicians on caseload. · Review and approve clinical notes in MyEvolv to ensure quality and timely service provision. · Ensure comprehensive assessments are conducted using standardized measures as per standards set forth by Office of Refugee Resettlement (ORR). · Provides temporary coverage for clinicians as needed for individual, group therapy and crisis management. · Participate in monthly staff development for clinical team and stays up to date with effective modalities and therapeutic services. · Track compliance and quality assurance for the clinicians on caseload. · Provide clinical insight and guidance to the clinicians on evidence interventions particularly for cases with mental health and/or psychiatric complexities. · Work closely with the Case Managers Supervisors to ensure a safe reunification process for all minors in care and ensure both Case Management and Clinical teams are working in tandem to thoroughly assess and vet children and sponsors. · Oversee timely and accurate data submission for quarterly reports for the clinicians on caseload. · Maintain regular communication with and coordination of services with other members of the multidisciplinary team and stakeholders as needed (ORR, GDIT, LSP, Young Center). · Attend weekly staffing with ORR and GDIT to be up to date with all cases and provide clinical support and guidance to the team as needed. · Conduct outreach and connection to secure additional mental health resources in the community to strengthen and provide external services to the community when needed for specific cases. · Along with the Prevention of Sexual Abuse (PSA) coordinator reinforces the Zero Tolerance Policy, ongoing psychoeducation and ensure a safe environment for all children in care. · Ensure that Child Level Events are thorough and are submitted on a timely manner according to ORR standards. Maintain timely and ongoing communication with ORR DHUC for complex cases and clinical recommendations. · Participate in treatment team meetings and other meetings pertaining to the needs of the children in care. · Complete internal audits to ensure that the clinical records meet the requirements of standards set by OCFS and ORR. · Assist in facilitating training and shadowing for new clinicians. · Maintain confidentiality of sensitive and protected information according to HIPAA standards. · Integrate a collaborative approach with all different departments in the program to ensure clear communication, quality service provision and teamwork to meet the needs of the children in care. · Demonstrate commitment to departmental and organizational goals. · During times of influx, the lead clinician could be temporarily assigned a small caseload if needed to support the program. · Assumption of other duties as assigned. Your Qualifications · Master’s Degree in Social Work, Mental Health Counseling or other relevant behavioral science in which clinical experience is a program requirement · 2 years postgraduate direct clinical service delivery experience · Supervisory experience and must be licensed to provide clinical services in NY · Bi-lingual (English/Spanish) and cultural competence is a must. · TF-CBT experience a plus. · Experience working with traumatized/exploited children and children with challenging behavior is a plus. · Excellent organizational/communication skills. · Knowledge of Microsoft Office (Word, Excel) required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes Work Environment: Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday 9am- 5pm or 10am-6pm (4 days in office, 1 day remote) including assigned weekend coverage during the month (remote). After hours availability to support for clinical needs as necessary. The office is located in Bronx, NY/ Astoria Queens Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Program Summary The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program in residences located in the greater New York, as well as in Foster Homes in our Transitional Foster Care Program. In all programs, we provide therapeutic and educational services and other supports that youth need to achieve success through an array of strength-based and targeted interventions as well as link them with family members and/or other sponsors in the United States so they can move forward with their lives and thrive. Position Overview: The Manager of Clinical Services reports to the VP of Clinical, Case Management and Educational Services and is responsible to Oversee the Clinical Services of the program to ensure compliance in all ORR policies, procedures and reunification expectations always incorporating best practices of effectiveness and quality. What You’ll Do • . Ensure that the Clinical program is being run in accordance with all regulations as outlined by ORR and in a manner that is consistent with the organization’s mission and values., • Demonstrate the use of all TCI and other intervention techniques., • Track any trends related to barriers for prompt releases and create action plans to mitigate them to decrease the length of stay, while maintaining the safety of all UC, • In collaboration with the Assistant Director of Clinical Services, create and regularly update a service provider binder for mental health services that all children can access in the community, • Submit the weekly and monthly reports to the Vice-President of CL/CM & Education Services as well as to ORR as requested, • Complete and monitor a Clinical Grid tracking system for compliance in all related areas, as mandated by ORR and as delineated as best practices program., • Facilitate monthly meetings within the clinical unit., • Monitor the ongoing facilitation of the Treatment Team Meeting held for each child with high-risk behavior as well as Mental Health needs, and ensure a well-rounded plan is designed for each child and communicated to the entire team, • Revamp and evaluate as needed the existent clinical assessments and tools to assess specific needs of the children, • Ensure the ongoing implementation of PROMISE in the clinical and case management program, and support and facilitate the implementation across the entire program., • Work in collaboration with the Operational Compliance Manager as well as with the PSA Compliance Manager of the program, • Staffing / Administration, • Directly supervises the Assistant Director of Clinical Services by providing support and engaging them in a process that requires team process to solve problems effectively, address their teams positively and proactively, and reaching program expectations and goals., • In conjunction with Human Resources and the Management Team, assist in the selection, interview and hiring of staff in the program., • Monitor progress of staff through performance evaluations. Assist supervisees in developing improvement plans and ensure training compliance., • Create opportunities for professional development for the clinical team, by running MH training, searching for new opportunities for training, and encouraging clinical group discussions for kids with MH and behavioral needs. Ensure that the clinical team follows all ORR mandated training., • Ensure that weekend coverage and extended hours of Clinical team are consistently met, • Join the weekly staffing run by the GDIT team, and the Clinical and Case Management Team, • Monitor that the weekly grid is accurately, thoroughly completed and sent on a timely manner to GDIT and ORR on a weekly basis by the Assistant Director of Case Management and Clinical Services., • Professional Practice, • Join different committees or groups within the organization., • Participate as an active member of the Incident Review Committee and all other program related committees, • Create linkages and partnership with community service providers in areas related to the clinician practices, • Develop and execute training related to the practice of the clinical unit, as well as all ORR mandated training., • Track compliance with all clinical related services, • Maintain collaborative relationships with team members, other staff, parents, and non-agency personnel., • Communicate regularly with others, both orally and in writing. This includes providing any necessary reports to be used for child conferences or evaluations., • Become knowledgeable of all UC Program policies and procedures; modeling, training and actively supervising the use of each., • Ensure all necessary documentation is completed by established deadlines., • Show organizational commitment which includes understanding and actively supporting the mission, policies and procedures protecting the integrity of the Agency. Your Qualifications • A master’s degree or equivalent in a Human Services or related field or bachelor’s degree plus 5 years’ experience in child welfare administration. Bachelor’s degree required. Master’s degree preferred. MH Licensed preferred., • Minimum 5 years of experience in programming, • Direct service delivery experience, • TF-CBT experience a plus., • Experience working with traumatized/exploited children and children with challenging behaviors, • Excellent organizational/communication skills., • Ability to establish and maintain working relationships with staff, community groups, the courts, other agencies, and the general public., • Excellent writing and communication skills, • Proficient in Microsoft Office suite, • Bi-lingual (Spanish/English) is a must-, • Possession of a valid vehicle operator’s license and clean driving record- preferred Supervisory Responsibility No Work Environment: Field Position Type/Expected Hours of Work: Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 5 days or more per week., • Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description We are seeking bilingual (Spanish and English or Hindi/Bengali and English) receptionists/operators in preparation for the late summer/early fall opening of our newest location in Glen Oaks. Training will take place in Flushing and/or Elmhurst, with assignment to the Glen Oaks location when it opens.The ideal candidates can work quickly and juggle multiple tasks, but still be able to provide compassionate patient service. Metro Dermatology of NY PC is a high-volume dermatology and aesthetics practice that serves diverse communities in the Bronx, Flushing, Elmhurst, NY, and Fort Lee, NJ. Office hours are 8 am to 6 pm Monday to Friday, and Saturdays from 9 am to 1 pm. Employees work 34-40 hours/week and are expected to work at least one Saturday/month. Overtime is paid for work over 40 hours in a given week. Benefits for full tie staff include partially subsidized health insurance, vision, and dental coverage, 401k or Roth retirement plan after meeting eligibility requirements, Job requirements: • STRONGLY RECOMMEND THAT CANDIDATE BE FULLY VACCINATED AGAINST COVID-19, INCLUDING BOOSTER if eligible, • High school diploma/GED required, • REQUIRED: Fluency in Spanish AND English or Hindi/Bengali and English, • REQUIRED: Prior work experience in a medical office, or in the medical field, • PREFERRED: Prior experience with EHR or EMR sytems, • Prior customer service experience preferred, • Must be able to handle a fast-paced environment and prioritize tasks, • Must have excellent communication, problem solving, and customer service skills, • Open and/or close the office (depending on schedule) -- gates, computers, lights, etc., • Greet patients upon arrival, sign them in, obtain and verify insurance information, and any other information, • Maintain tidy front desk and reception area, • Provide patients with intake and new patient forms, and necessary office policies and legal documents, • Process co-payments for insured and payments for uninsured (self-pay) patients, • Process patient records, scanning documents, updating billing records, • Schedule new and follow-up appointments based on provider availability, • Confirm appointments for new and follow up patients, • Answer multi-line phones and handle or re-direct the caller as needed

Job Description We are seeking bilingual (Spanish and English) receptionists/operators for our newest location in Glen Oaks. Training may take place in Flushing and/or Elmhurst, with assignment to the Glen Oaks location after training. The ideal candidates can work quickly and juggle multiple tasks, but still be able to provide compassionate patient service. Metro Dermatology of NY PC is a high-volume dermatology and aesthetics practice that serves diverse communities in the Bronx, Flushing, Elmhurst, NY, and Fort Lee, NJ. Office hours are 8 am to 6 pm Monday to Friday, and Saturdays from 9 am to 1 pm. Employees work 34-40 hours/week and are expected to work at least one Saturday/month. Overtime is paid for work over 40 hours in a given week. Benefits for full time staff include partially subsidized health insurance, vision, and dental coverage, 401k or Roth retirement plan after meeting eligibility requirements, Job requirements: • REQUIRED: Fluency in Spanish AND English, • REQUIRED: Prior work experience in a medical office, or in the medical field, • STRONGLY RECOMMEND THAT CANDIDATE BE FULLY VACCINATED AGAINST COVID-19, INCLUDING BOOSTER if eligible, • High school diploma/GED required, • PREFERRED: Prior experience with EHR or EMR sytems, • Prior customer service experience preferred, • Must be able to handle a fast-paced environment and prioritize tasks, • Must have excellent communication, problem solving, and customer service skills, • Open and/or close the office (depending on schedule) -- gates, computers, lights, etc., • Greet patients upon arrival, sign them in, obtain and verify insurance information, and any other information, • Maintain tidy front desk and reception area, • Provide patients with intake and new patient forms, and necessary office policies and legal documents, • Process co-payments for insured and payments for uninsured (self-pay) patients, • Process patient records, scanning documents, updating billing records, • Schedule new and follow-up appointments based on provider availability, • Confirm appointments for new and follow up patients, • Answer multi-line phones and handle or re-direct the caller as needed

Job Description The Role… At Soho House, a Public Space Attendant keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk and offices) in a neat and clean condition. The Public Space Attendant at Soho House promote a positive image of the property to members and guests and must be reliable, approachable, acute eye for detail and should also able to address guest requests and problems if they arise. A successful Public Space Attendant (PSA) trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude! Main Duties • Responsible for routine walk-throughs and ensuring the overall tidiness, cleanliness and maintenance of the Club, Rooms, Cowshed (Spa) and F&B Spaces (when applicable), • Maintain a clean and tidy property as well as stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.), • Assist housekeeping team with rooms, focusing on deep cleaning procedures, • Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for members, guests and staff by placing proper signage as needed, • Perform and document daily inspection and maintenance activities, • Carry out heavy cleaning tasks and special projects that may include minor repairs and organizing the stock room when shipments arrive, • Proactive in notifying management of occurring deficiencies or needs for repairs, • Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed, • Collaborative team member, also reliable to work autonomously and proactively as needed, • Adhere to health and safety policy (I.e. IIPP, worker's comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable, • At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper, • Ability to handle heavy equipment and machinery, • Knowledge of cleaning chemicals and supplies, • Ability to understand and follow written and verbal instructions, • Detail oriented, proactive and positive influence on team and all other staff, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$21—$21 USD

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job Description About Clicrite: Founded by high-level engineers, we reshape IT support for small and medium businesses. We move beyond the usual corporate playbook. Our culture is hands-on, collaborative, and built on real problem-solving. At Clicrite, your ideas and contributions matter. You have a voice in shaping not only your career but also our shared future. Our Core Values: * Bring positive energy to every interaction * Communicate honestly and directly * Foster mutually beneficial relationships * Keep the end user in mind * Take initiative and fill gaps without excuses The Role: As an T2 Helpdesk Technician, you're more than just a technical expert. You're a pivotal force in delivering outstanding service and driving process improvement. Balancing technical prowess with excellent client interaction skills, you'll be at the forefront of managing and escalating complex IT issues, while also being a proactive solution finder. Responsibilities: * Monitor service tickets and respond promptly and appropriately. * Provide advance technical support remotely and provide onsite support as needed. * Maintain and support clients' server and network environment. * Document all communication and steps taken in the service ticket for future reference. Key Qualifications: * MSP Experience: At least three years of T2 experience within an MSP * Technical Skills: Proficiency in server, firewall, and network troubleshooting (Hyper-V, Sonicwall, Cisco, Ubiquiti), Microsoft Server/PC products, O365, and advanced networking principles * Additional Skills: Exceptional time management, communication, and client relationship skills. Experience with PSA/Ticketing systems and a knack for learning and adapting quickly. Preferred Skills: * Certifications: A+ required; Network+, Security+, or Microsoft certifications desirable. * Software Proficiency: Familiarity with ConnectWise Manage, Ninja RMM, and documentation platforms. HR Information: Salary: $85,000-$100,000 a year depending on experience Full-time, permanent position Schedule: Monday to Friday, 9 AM to 6 PM Eastern In-office position in Linden, NJ Powered by JazzHR ldyTtlLdma

Job Description About Clicrite: Founded by high-level engineers, we reshape IT support for small and medium businesses. We move beyond the usual corporate playbook. Our culture is hands-on, collaborative, and built on real problem-solving. At Clicrite, your ideas and contributions matter. You have a voice in shaping not only your career but also our shared future. Our Core Values: * Bring positive energy to every interaction * Communicate honestly and directly * Foster mutually beneficial relationships * Keep the end user in mind * Take initiative and fill gaps without excuses The Role: As an T2 Helpdesk Engineer, you're more than just a technical expert. You're a pivotal force in delivering outstanding service and driving process improvement. Balancing technical prowess with excellent client interaction skills, you'll be at the forefront of managing and escalating complex IT issues, while also being a proactive solution finder. Responsibilities: * Monitor service tickets and respond promptly and appropriately. * Provide advance technical support remotely and provide onsite support as needed. * Maintain and support clients' server and network environment. * Document all communication and steps taken in the service ticket for future reference. Key Qualifications: * MSP Experience: At least three years of T2 experience within an MSP * Technical Skills: Proficiency in server, firewall, and network troubleshooting (Hyper-V, Sonicwall, Cisco, Ubiquiti), Microsoft Server/PC products, O365, and advanced networking principles * Additional Skills: Exceptional time management, communication, and client relationship skills. Experience with PSA/Ticketing systems and a knack for learning and adapting quickly. Preferred Skills: * Certifications: A+ required; Network+, Security+, or Microsoft certifications desirable. * Software Proficiency: Familiarity with ConnectWise Manage, Ninja RMM, and documentation platforms. HR Information: Salary: $85,000-$100,000 a year depending on experience Full-time, permanent position Schedule: Monday to Friday, 9 AM to 6 PM Eastern In-office position in Hillside, NJ

Job Description Ripple is looking for an experienced Level 2 Support Engineer. That means you probably have around 5 years of IT experience. You are definitely enthusiastic about both people and IT. Here’s the mission of the job, and what you can expect. Mission for the Ripple Support Engineer: To make Ripple clients feel human, especially when they are having an IT problem. To solve problems - and prevent future ones - using smart thinking. To become a better person in the process, and help us become better people for knowing you. Core Values • Assume Good Intentions, • Best is Best, • Freedom to do your best work, • Ask why, not just how, • Commitment to each other, • Celebrate loudly, • Team performance, family feel The kind of stuff you’ll do: As a Senior IT Support Technician, you’ll be a key player in delivering excellent technical support and project execution for our clients and teammates. Here’s what your days will look like: • Provide Tier 2 and Tier 3 support for desktops, laptops, mobile devices, printers, servers, and networks across Mac and Windows environments., • Troubleshoot and resolve issues involving Microsoft 365, Google Workspace, VPNs, file servers, cloud services, security tools, and other line-of-business applications., • Handle escalations from junior technicians and serve as a technical escalation point for more complex issues., • Provision, deploy, and manage new Macs, PCs, mobile devices, printers, and other office technology., • Install and configure software — from line-of-business apps to antivirus, security tools, VPN clients, and productivity platforms., • Deploy and maintain networking gear like firewalls, switches, access points, and routers — both onsite and remotely., • Use RMM, PSA, and documentation platforms to manage tickets, log work, and keep records up to date., • Monitor and respond to alerts, resolving issues proactively before the client even notices., • Work with vendors and third-party support to troubleshoot and escalate product-specific issues as needed., • Travel onsite as required for client visits, installations, or urgent troubleshooting, • Ripple customers will sing your praises often. They will say things like: “Pat is so friendly.” “Pat is so helpful.” “Pat helped me understand something technical without sounding technical.” “Pat never speaks down to me.”, • Ability to communicate empathetically, logically, and clearly in a boatload of different situations. Calm under pressure, graceful under fire, and able to bring the funk at all times, • Natural troubleshooting skills, • Reliable transportation and a good driving record, • Ability to find answers, • Unquenchable desire to grow - personally, and professionally, • A “roll up your sleeves and let’s get to it” work ethic, • Both Mac and PC skills, • Use - and create - documentation, • Previous MSP experience a big plus What we’ll bring: • A workplace of unrivaled flexibility, • Challenging work, • A team that cares about you and your goals, • Good pay, • Very good benefits (full health, 401k, etc.), • Amazing clients and coworkers

Job DescriptionCompany Description This is a training role that is made to prepare the Sales Trainee for the Account Sales Manager role. The role primarily is to support sales initiatives and provide route coverage for the ASM during vacation, sickness, injury or any special projects as needed. The ST will work with management to maintain customer relationships between sales, merchandising and operations for all large & small format “off premise” stores. The ST must effectively service all customers in a safe, productive and professional manner in compliance with Red Bull executional standards. Job Description TRAINING The Sales Trainee (ST) is a training role. Upon successful participation in the training program, the ST is eligible to interview for open Account Sales Manager (ASM) roles. Upon completion of the program and certification, if no ASM or otherwise qualified role is available AND the ST is meeting performance standards, the employee may remain in the ST role up to 12-months OR until an ASM or another qualified role is available (whichever comes first). Once an ASM or another qualified role is available, the certified ST must interview for that available role. If promotion to the role of ACCOUNT SALES MANAGER (or other role) does not happen prior to the expiration of the 12-mos completion period, the SALES TRAINEE role will be vacated due to end of assignment unless an exception applies. For exception, based on continued high performance, no open roles and certification completion, a manager may extend the 12-month completion period an additional 6-months. The ST role is an at-will position, meaning that the Company or ST can terminate the employment relationship at any time, for any reason or no reason at all, with or without cause. BUSINESS ACUMEN Understand and Learn the basics of Red Bull and Red Bull Distribution Company, the brand and products Build and protect the Red Bull brand through proper rotation to ensure fresh product. Set proper brand flow following Red Bull standards. Establish and maintain friendly and professional relationships with your customers to increase sales and selling. DAILY PREPARATION Obtain all tools (insights, displays, Point of Sale, Pricing, etc.) to execute the daily plan. Effectively communicate with the ASMs/DSMs on daily priorities. Train with ASMs IN ROUTE SUPPORT Global Strategy for In-Store Execution measured by Winning vs Competition (WVC) & Perfect Store Audit (PSA). Cover ASM routes as needed. Meet daily KPI focused on the following areas: sales, distributions, pricing, display, new accounts and merchandising. OFF ROUTE SUPPORT Support the team with audits, blitz, building of displays, merchandising to effectively drive the sales business. Other duties as assigned. Qualifications Valid US Driver’s License and obtainment of DOT Medical card Obtainment of DOT Medical card Must be at least 21 years of age Experience in customer service and sales is a plus Ability to lift and transport up to 25 pounds of inventory and/or advertising displays English; additional languages an advantage Additional Information Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.