What is a Direct Support Professional? The Direct Support Professional (DSP) is responsible for implementing person-centered services for each individual. This includes ensuring implementation of the individuals services, goals, and outcomes in relation to program-based and community inclusion activities. In addition, the Direct Support Professional is solely responsible for the individual's overall physical and emotional well-being. You would be responsible for: - Under supervision, provide support and services which involve advocating for, encouraging, guiding, and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, toileting, lifts and transfers, dining, dressing, and meal preparation. - You would help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment. - You would collaborate with other staff to implement and record care plans and, in accordance with special instructions, you may administer medication. These positions are physically demanding. - You would need to be prepared to act to ensure the health and safety of individuals in emergency situations. - You will participate in staff meetings, in-service training and on-site workshops as required for professional growth and development. Attending external training and workshops in the direction of direct supervisor or program management. Maintain certification in *AMAP, CPR, First Aid and SCIP, as required. - You must be able to stand for extended periods of time, bend, stretch, and lift bedridden and/or incapacitated individuals. - You will help to promote and support the inclusion of individuals in their community according to their unique needs, interests, and desires. Model and encourage interaction between individuals and community members. Help foster individuals’ personal growth by assisting in forming and maintaining friendships with neighbors, co-workers, and peers. - You will help with transporting individuals or assist them in taking public transportation. - You will assist in maintaining positive communications with family members, advocates, and service providers as per program needs. To learn more about what direct support professionals do on the job every day. Qualifications You are a good fit if you have: - High school diploma, GED, CNA (Certified Nursing Assistant certification) or possess a Direct Support Professional (DSP) certificate from an accredited public or private organization. - One year or more work experience with individuals with developmental disabilities preferred. - Excellent written, communication and mathematical skills. - Valid NYS driver license preferred but not required. - A flexible work schedule. Benefits: What we offer once YOU join our growing family: At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: - Paid time off (holidays, calendar, sick and personal) - Professional development opportunities - Team environment - Medical and dental benefits - Employer-paid life insurance - Optional insurance (life, disability, etc.) - 403(B) retirement plans - Flexible spending account (dependent care, medical, parking, and transit) - Employee assistance program HeartShare is an Equal Opportunity Employer (EOE). About HeartShare Who WE ARE: For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives. To learn more about HeartShare, please to apply
About the Role: Join a mission-driven team making a real impact in our community. As a Charity Fundraiser, you’ll speak to the public about our non-profit’s work, raise awareness, and inspire people to support a great cause. This is a people-focused role – perfect for outgoing, enthusiastic individuals who love talking and making a difference. What You’ll Do: - Represent a respected non-profit organization - Engage with members of the public at events or busy areas - Explain the charity’s mission and encourage one-time or monthly donations - Keep records of conversations and pledges - Work with a fun, supportive fundraising team What We’re Looking For: - Positive, friendly attitude and strong communication skills - Passion for helping others and supporting good causes - Reliable, team player, and comfortable talking to new people - Experience in customer service or fundraising is a plus, but not required
Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person