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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    24 days ago
    $18 hourly
    Full-time
    Downtown Brooklyn, Brooklyn

    We are a high-end dry cleaning and tailoring company dedicated to exceptional garment care and outstanding customer service. We are seeking a friendly, detail-oriented Customer Service Representative to join our team and help deliver a premium experience to our valued clients. Responsibilities: • Greet customers warmly and assist them with dry cleaning orders and tailoring requests, • Accurately check in garments, document special care instructions, and manage tailoring requests, • Respond to customer inquiries via email, text message, and telephone in a professional and timely manner, • Maintain accurate order records using our computer system, • Communicate effectively with the tailoring and production teams to ensure customer expectations are met, • Resolve customer questions or concerns while maintaining our high service standards, • Help maintain a welcoming and organized front-of-house environment Qualifications: • Strong attention to detail and excellent organizational skills, • Comfortable using computers and navigating order management systems, • Excellent communication and customer service skills, • Punctual, reliable, and flexible with scheduling, • Friendly personality with a genuine passion for making customers smile, • Proactive and able to anticipate customer needs, • Ability to work collaboratively in a team environment, • Capable of making quick, thoughtful decisions when needed, • Bilingual (English/Spanish) is a plus What We’re Looking For: Someone who takes pride in delivering exceptional service and understands that every interaction matters. The ideal candidate is professional, positive, detail-oriented, and thrives in a fast-paced environment while maintaining precision and care.

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  • Sales Representative - REMOTE WORK
    Sales Representative - REMOTE WORK
    1 month ago
    $15 hourly
    Full-time
    Manhattan, New York

    Position Title: Sales Development Representative - REMOTE WORK Company: The Unlimited Web Company Employment Type: Full Time Department: Sales & Marketing Reports To: Sales Manager / Team Lead We are looking for high energy sales reps to join our fast-growing creative marketing startup. This is a fast-paced, results-driven remote role offering a competitive base and weekly paid commissions. Reps will be building curiosity and EXCITEMENT via phone and video surrounding the company’s digital products, such as mobile app development and AI-driven workflows. HARDWARE REQUIREMENTS: • iPhone to access our CRM, • and a Windows, or Mac or Chromebook laptop Daily High-Volume Outreach: Starting at 8a ET Cold calling involves having quick pleasant conversations with prospective clients about how our amazing offer can transform their business, using company-provided tools to identify sales opportunities Sales: We offer a consultative sales approach for consistent brand messaging and objection handling Attendance of sales coaching and strategy meetings Adherence to sales process and metrics in order to maintain strong weekly earnings DAILY fresh lead lists and AI-driven telecommunications tools provided We are looking for: Experience in sales, cold calling, telemarketing, affiliate marketing, account executive, inside sales, business development, sales development Resiliency, coachability and problem-solving skills Familiarity with technology such as AI LLMs, Claude, Deepseek, "prompt-engineering", OpenAi, Zapier, Make, Calendly, CSS/HTML/JAVA, Web CMS, Salesforce, Excel, Data-Scrubbing, Monday, Microsoft, Slack, Teams, Google Workspace Interview Process: 1. Virtual Screening, 2. Phone Interview, 3. Final Video Interview *Final Offer contingent upon background check Start Dates March 9th, 2026 March 12th, 2026

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  • Development Manager
    Development Manager
    2 months ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    Development Manager New York, NY Description About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: To meet the ambitious mission and programmatic objectives of Encore Community Services’ growth and strategic plan, the Development Department drives and stewards the organization’s relationships with its funders. This team works to secure foundation grants, corporate sponsorships, and individual giving to support Encore’s robust programs and service. The Development Manager will be responsible for effectively managing the Development Department’s database and operations. Duties will include all data management (gift entry, acknowledgments coding systems, analysis, reporting, staff training), direct mail (writing, producing print and email campaigns according to a yearly calendar), and development systems support (overseeing mailings, prospect research, event support, special projects). Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements Data Administration · Develop and oversee all data entry/donation processing, create coding systems for consistent donor tracking, create donor portfolios for relevant staff, build out our metrics systems that measure performance; · Create dashboards tracking development performance, budget versus actuals, and other representations of donor activities and outcomes; · Create consistency and efficiency in the development department’s data collection, maintenance, and reporting; · Prepare and mail thank you/acknowledgment letters to donors; · Create and maintain reports that help drive the department’s decision-making; lead in creating a department driven by data; · Assist in budget planning with donor reports and data analysis. Direct mail · Create annual mail/email plan and revenue budget each fiscal year; · Write, produce, and mail written solicitations for small gifts, donor cultivation pieces, holiday appeals, Giving Tuesday, etc.; · Plan and execute complimentary email strategies in tandem with written appeals, mailings, and other digital initiatives; · Oversee Mailchimp data syncing, email design, and maintenance to successfully communicate and fundraise with a variety of communities; Development Operations · Assist with planning and executing special events and projects (mailings, revenue reports, donor tracking, maintaining RSVP lists, run event check-in, budget recap of revenue for events); · Liaise with Finance to ensure systematic recording & reconciliation, and develop a clear understanding of how development can best work with Finance to ensure accurate reporting; · Develop a training program to ensure the development team is utilizing our data systems to their fullest capabilities; · Ensure development has systems in place to be more efficient; letterhead, envelopes, and other supplies are available; · Assist with donor prospecting for team members; · Assemble media kits for meetings with stakeholders and donors; · Assist with updating the website; · Volunteer engagement, orientation, and support when needed; Qualifications and Skills · Associate’s or Bachelor’s level (degree-holding/currently enrolled or equivalent in experience); · Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint) and Adobe; · Strongly Preferred - proficient with DonorPerfect or other donor/customer database management software or a quick learner; · Experience with prospecting software such as Donor Search or Wealth Engine; · Excellent writing, communication, organizational, and time-management skills; · Detail-oriented; · Interest in working in the nonprofit sector or aging services a plus; · Must be a team player, be flexible, and take initiative; · Be willing to work on-site at Development Office located in midtown Manhattan (Ninth and 49th), three or four times a week. Strongly Preferred Qualifications · Experience in DonorPerfect · Writing (grant, appeals, newsletters, press releases) · 1-2 years of work experience in a fundraising environment

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