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Job Description Are you ready to take on a sweet new challenge and be a part of a thriving and exciting brand? We're searching for a passionate and dynamic General Manager to lead the grand opening of our first location in New York City! With 24 locations across 9 states, we're looking for unique individuals who thrive in a fast-paced growth environment and share our love for out-of-this-world doughnuts. As the General Manager, you'll have the unique opportunity to build and shape the brand's presence in this new market, while also delivering the iconic doughnut experience that Voodoo Doughnut is known for. In addition to the day-to-day responsibilities outlined in the job posting, you'll also be responsible for hiring and training a new team of doughnut makers and service staff, creating and executing a marketing plan to drive traffic to the store, and developing relationships with local businesses and organizations to increase brand awareness. You'll have the autonomy to make strategic decisions and to bring your personal brand of enthusiasm and creativity to this new venture. With the support of the Voodoo Doughnut leadership team, you'll have access to the resources and tools needed to succeed, and the freedom to take ownership of the store and drive it to success while creating a culture of excellence amongst your team. As the ideal candidate, you're an experienced General Manager with a proven track record of leading and developing high-performing teams, creating and executing successful marketing plans, and delivering exceptional guest experiences. To qualify for this position, you should have at least 4 years of restaurant management or bakery production experience and a strong entrepreneurial spirit. You should be able to read and react to P/L, have experience with ordering and inventory systems, and understand how to run a guest-focused business. Additionally, you should have a flexible schedule, reliable transportation, and be able to handle physical requirements such as lifting heavy objects and working with cleaning chemicals. Responsibilities: • Recruit, hire, train, and develop a team of doughnut makers and service staff, • Develop and execute marketing plans to drive sales and grow brand awareness, • Manage financial performance, including sales, labor, food, and operating expenses, • Maintain inventory levels and order supplies as needed, • Ensure compliance with health, safety, and sanitation standards, • Analyze financial data to make informed business decisions, • Create a culture of excellence, emphasizing guest service and quality products, • Foster a positive work environment, providing coaching and feedback to team members, • 4+ years of experience in a similar role, ideally in the food or hospitality industry, • Proven ability to lead and develop high-performing teams, • Strong business acumen, with experience managing budgets and financial performance, • Excellent communication and interpersonal skills, • A passion for great doughnuts and a commitment to delivering exceptional guest experiences, • A strong work ethic, with the ability to manage competing priorities and make decisions quickly and decisively, • Competitive salary and bonus potential based on financial performance of the store, • Comprehensive benefits package, including medical, dental, and vision insurance, disability, pet insurance and paid time off, • The opportunity to be a part of a thriving and exciting brand, with opportunities for advancement within our growing company, • A fun and dynamic work environment, with a focus on teamwork and collaboration

Job DescriptionBenefits: • Floating Holidays, • IRA with 3% match, • Health Insurance Stipend, • Employee discounts, • Paid time off, • Profit sharing Responsibilities include: • Collaboratively communicating with HQ on merchandise sell-through, stock levels, sales trends, and customer feedback, • Analyze sales data and reports to identify opportunities, determine product reorders, & react quickly to the needs of the business, • Generate: inventory reports, sales goals, staff schedules, performance reviews, weekly, & monthly store reports, • Ensuring visual merchandising directives are implemented, and company visual standards are achieved and maintained, • Coordinating retail store operations such as: fixture overhaul, seasonal changeovers, merchandising strategy, and inventory management, • Utilizing and tracking KPIs to gain business insight and gauge progress, • Maintaining up to date knowledge of products, pricing, promotions, policies, and events, • Ensuring compliance with all company policies and procedures, with a strong focus on leading by example, • Evaluate and develop store associates through frequent and clear feedback, recognizing strengths and praising contributions, • Regularly perform store maintenance duties such as: cleaning, organizing, trash disposal, fixture assembly & removal, • Being the point of contact for all things related to the brick & mortar, • Customer service: Delivering sincere and prompt service while understanding customer needs and addressing concerns to ensure guest satisfaction and loyalty., • Strong work ethic: Ability to work well under pressure, take responsibility, and handle challenges and change with grace and professionalism., • Loss Prevention: Mitigation of loss through execution of LP protocol, auditing of inventory levels, and appropriately handling broken or damaged merchandise., • Organizational Skills: Ability to develop and maintain processes and systems to increase efficiency and streamline operations., • Positive attitude: A proactive and optimistic approach to work, promoting a supportive and collaborative atmosphere., • Time Management: Able to prioritize tasks to meet goals efficiently., • Problem Solving: Capacity to use critical thinking to identify and resolve problems independently., • Employee Development: Provide ongoing support and coaching to employees to encourage growth, further develop skills, and to create a positive work environment., • Excellent Communication: Able to communicate, receive and give direction, ideas, and feedback clearly via verbal and written communication., • Teamwork: Ability to contribute and work well with a team to accomplish goals, and foster a culture of collaboration., • Computer Skills: Proficiency in basic computer operations, including point of sale and G Suite., • Cash Management: Manage daily cash balances, forecast future change needs, and complete and audit weekly deposits., • Inventory Management: Control inventory by resolving discrepancies, locating opportunity areas, assigning audits, & rotating seasonal products., • Decision-making: Ability to make informed decisions to resolve conflict, increase productivity, and profitability., • Leadership: Supports team results by guiding and inspiring staff, communicating expectations; monitoring and appraising performance., • Merchandising: Create visual product displays to aid shoppers and increase sales., • Strong Interpersonal Skills: Ability to build positive working relationships with employees, vendors, guests, and community., • Adaptable: Able to multitask & thrive in a fast paced environment., • Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.

Job DescriptionBenefits: • IRA with 3% match, • Company parties, • Employee discounts, • Paid time off Responsibilities include: • Collaboratively communicating with HQ on merchandise sell-through, stock levels, sales trends, and customer feedback, • Analyze sales data and reports to identify opportunities, determine product reorders, & react quickly to the needs of the business, • Generate: inventory reports, sales goals, staff schedules, performance reviews, weekly, & monthly store reports, • Ensuring visual merchandising directives are implemented, and company visual standards are achieved and maintained, • Coordinating retail store operations such as: fixture overhaul, seasonal changeovers, merchandising strategy, and inventory management, • Utilizing and tracking KPIs to gain business insight and gauge progress, • Maintaining up to date knowledge of products, pricing, promotions, policies, and events, • Ensuring compliance with all company policies and procedures, with a strong focus on leading by example, • Evaluate and develop store associates through frequent and clear feedback, recognizing strengths and praising contributions, • Regularly perform store maintenance duties such as: cleaning, organizing, trash disposal, fixture assembly & removal, • Being the point of contact for all things related to the brick & mortar, • Customer service: Delivering sincere and prompt service while understanding customer needs and addressing concerns to ensure guest satisfaction and loyalty., • Strong work ethic: Ability to work well under pressure, take responsibility, and handle challenges and change with grace and professionalism., • Loss Prevention: Mitigation of loss through execution of LP protocol, auditing of inventory levels, and appropriately handling broken or damaged merchandise., • Organizational Skills: Ability to develop and maintain processes and systems to increase efficiency and streamline operations., • Positive attitude: A proactive and optimistic approach to work, promoting a supportive and collaborative atmosphere., • Time Management: Able to prioritize tasks to meet goals efficiently., • Problem Solving: Capacity to use critical thinking to identify and resolve problems independently., • Employee Development: Provide ongoing support and coaching to employees to encourage growth, further develop skills, and to create a positive work environment., • Excellent Communication: Able to communicate, receive and give direction, ideas, and feedback clearly via verbal and written communication., • Teamwork: Ability to contribute and work well with a team to accomplish goals, and foster a culture of collaboration., • Computer Skills: Proficiency in basic computer operations, including point of sale and G Suite., • Cash Management: Manage daily cash balances, forecast future change needs, and complete and audit weekly deposits., • Inventory Management: Control inventory by resolving discrepancies, locating opportunity areas, assigning audits, & rotating seasonal products., • Decision-making: Ability to make informed decisions to resolve conflict, increase productivity, and profitability., • Leadership: Supports team results by guiding and inspiring staff, communicating expectations; monitoring and appraising performance., • Merchandising: Create visual product displays to aid shoppers and increase sales., • Strong Interpersonal Skills: Ability to build positive working relationships with employees, vendors, guests, and community., • Adaptable: Able to multitask & thrive in a fast paced environment., • Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.

Job DescriptionDescription: ABOUT ETRO ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. SCOPE The Operations Supervisor reports to the Store Manager and is responsible for monitoring and maintain store operations, inventory, and customer service. The ideal candidate is extremely organized, is a problem-solver, detail oriented, and approaches all tasks proactively. RESPONSIBILITIES • Manage and perform daily shipping and receiving roles and responsibilities efficiently, • Manage biannual End of Season shipping process, • Manage the damages product process in store and implement procedures to reduce lost from in store damage, • Oversee the stock control processes in store including monthly cycle counts, • Help lead the biannual full inventory process, as per guidelines set forth by HQ, • Monitor and resolve negatives and other stock discrepancies as they occur in store, • Partner with the corporate team members to run biannual full inventory according to guidelines set forth by HQ, • Complete monthly store reconciliation, • Ensure all team members are following the operations/stockroom guidelines, • Partner closely with corporate partners on repair management, and handle repairs in a timely manner and communicate concerns appropriately, • Help Maintain and organize BOH; proactively work to prevent LP, damages and sales issues, • Maintain and organize BOH; proactively work to prevent LP, damages and sales issues, • Manage Supplies (i.e. shipping, stationary, packaging, etc.) are well equipped at all times; order as needed and within budget, • Perform opening & closing procedures, • Coordinate HVAC, electrical, lighting, plumbing, fire monitoring, elevator maintenance, pest control, as well as store planning updates with corporate team, • Support additional projects and other duties, as needed and directed by management, • Ensure all necessary daily, weekly, monthly reporting is submitted (i.e. reconciliation, packaging, etc.), • 5+ years’ experience related experience in the luxury sector and knowledge of industry-specific dynamics, • Proficient in Microsoft Office Suite, with strong Excel and Outlook skills, • Ability to react quickly within a fast-paced environment, • Strong communicator with proven ability to interact on a professional level with internal and external individuals, • Ability to build positive, inclusive, and respectful relationships, • Self-motivated, proactive thinker who takes ownership & accountability for actions and outcomes, • Ability to lift and move bulk merchandise, • Proven ability to drive results, • Excellent organization skills, • Commercial awareness and strong business acumenThe pay for this position is $24.00-$28.00 per hour, based on qualifications and experience. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact .

Job Description Gregorys Coffee is looking to hire an amazing Store Leader to join our team as we prepare to open our new Paramus location! Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. Job Description & Responsibilities The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards by conducting evaluations and thorough observations * Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities * Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge * Identify and work with high potential talent that can be developed into our next great leaders * Operational Standards * Ensure all existing operational and menu standards are being executed as planned * Train team on new menu and operational roll outs * Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with your team to lead by example in giving 5-star service * Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review * Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. * Facilities & Maintenance * Proactively clean, service, and maintain all equipment in your store * Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated and enacted * Proactively manage employee issues by having regular one on one conversations with every employee on your team * When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. * Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing * Actively embody the 12 Leadership Principles and live them out each and everyday with your teams * Attend company events and proactively encourage team members to attend as well If this is you please apply today! We use eVerify to confirm U.S. Employment eligibility.

Job Description Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! The Role The PupGum GM role will be reporting directly to the COO, however you will work closely across all core business functions. You will be responsible for owning the roadmap and day-to-day operations of our recently launched dental chew brand, PupGum. PupGum is the world's first dental chew clinically shown to reduce bad breath compounds and plaque, and you're going to be its new champion. You'll work cross-functionally, tracking inventory, owning the website testing roadmap and e-commerce platform, building email and SMS retargeting flows, ideating on breakthrough creative and collaborating with the marketing + creative teams to bring those ideas to life, identifying growth opportunities for the brand, and much more. This role requires a true all-rounder, leveraging both high-level organization and strategic thinking with a willingness to roll up your sleeves and own execution. Who You Are You're a builder. You're analytical and naturally curious - you're constantly looking for ways to improve processes. You're equally comfortable with high level strategic thinking and detail oriented operations work. You're highly organized and comfortable working with unstructured data sources, undeterred by ambiguous problem-solving. You thrive in an independent role, taking ownership of projects and driving them forward without needing hand-holding. You are an exceptional cross-functional collaborator who can spearhead complex projects with many different stakeholders. You're excited about the opportunity to own a brand end-to-end, and passionate about ensuring continuous growth. Responsibilities: • P&L Management - Lead all aspect of the PupGum P&L, from revenue growth to cost management and profitability, • Strategic Roadmap - Develop and execute roadmap of strategic growth initiatives (e.g., pricing strategy, UX design, marketing campaigns, channel expansion, etc.), • GTM - Drive go-to-market strategy and brand positioning; build out life-cycle marketing capabilities in partnership with existing marketing team, • Vendor Management - Collaborate with key manufacturing partners, including potential travel to manufacturing sites, to scale supply chain and identify cost-saving opportunities, • E-commerce Operations - Implement Shopify site optimizations and create lifecycle marketing flows, • Inventory Management - Tracking ongoing inventory usage and collaborating with the Operations team to ensure timely replenishment (e.g., owning NetSuite transactions and booking freight), • 2+ years of experience at a top-tier management/strategy consulting firm; experience working in the consumer goods, food, or retail industry is a plus, • 2+ years of experience in an operating role at a growth-stage startup (e.g., strategic operations, marketing, product manager, product innovation / development, etc.); experience with consumer business with a membership or subscription businesses is a plus, • Bachelor's degree or higher from top-tier university; ideally majoring in business, statistics, mathematics, engineering, economics, or a related field, • Familiarity with e-commerce platforms (e.g., Shopify, Recharge), marketing platforms (e.g., Klaviyo), and analytics tools (e.g., Looker, Omni, GA4), • Proven track record of owning a P&L and hitting growth targets preferred, • Experience building and owning demand forecast and inventory models preferred, • Proven ability to manage multiple research initiatives independently, prioritize effectively, and drive projects from concept to execution, • Strong understanding of e-commerce performance metrics (e.g., CAC, LTV), • Exceptional work ethic and ability to independently create and drive workstreams in a fast-paced, deadline-driven startup environment, • Comfortable working and communicating with employees at senior levels of the organization, including the CEO, COO, and other senior leaders, • Self-starter who is comfortable with ambiguity and able to react quickly to changing priorities Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Gregorys Coffee is looking to hire an amazing Store Leader (General Manager) to join our team! Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. Job Description & Responsibilities The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards by conducting evaluations and thorough observations * Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities * Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge * Identify and work with high potential talent that can be developed into our next great leaders * Operational Standards * Ensure all existing operational and menu standards are being executed as planned * Train team on new menu and operational roll outs * Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with your team to lead by example in Making an Impression * Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review * Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. * Facilities & Maintenance * Proactively clean, service, and maintain all equipment in your store * Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated and enacted * Proactively manage employee issues by having regular one on one conversations with every employee on your team * When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. * Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing * Actively embody the 5 core values and live them out each and everyday with your teams. * Attend company events and proactively encourage team members to attend as well We see you! We use eVerify to confirm U.S. Employment eligibility.

Job Description Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Job Details • Payrate: $18.02, • Location: Brooklyn NY & Staten Island NY, • Schedules: 8AM - 4PM | 4PM - 12AM | 12AM - 8AM, • Shifts: Full Time & Part Time Available, • Certification Required: F01, F03, F04 Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Provide a safe, friendly, courteous, and clean environment for residents and, • Greet all guests, ensuring a positive first impression., • Remain on post at all times until properly relieved, • Maintain diligent surveillance of all camera activities., • Periodic exterior safety patrols, • Adheres to all Company service and operating standards Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Possess a High School Diploma or GED, • 3 Years of security guard experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS, • F01, F03, F04 Certification Mandatory Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Working at the lobby desk, concierge type position business attire (we provide uniform)Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Provide a safe, friendly, courteous, and clean environment for residents and, • Greet all guests, ensuring a positive first impression., • Announce guests/deliveries of/to residents via phone to ensure NO unannounced people gain access to residential floors., • Accept, log, label, and store deliveries for residents., • Assist as needed with residents with large packages, shopping bags, holding the front door, assisting with elevator entry, etc., • Maintain diligent surveillance of all camera activities., • Periodic exterior safety patrols, • Adheres to all Company service and operating standards Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Security Officer - Multiple locations - (Brooklyn NY, Manhattan NY, Bronx NY) Schedule: (Full-Time) & (Part-Time) Monday - Saturday | 8:30 AM - 6:30PM Pay Rate: $19 per hour Position Summary -Provides onsite watch/protection of assigned post and designated perimeter -Observes, reports and supports client expectations -Reports all breaches per applicable methods -Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift -Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol. -Alerts Supervisor on Duty when situation requires escalation per company protocol -Assists fellow security guards with de-escalation when applicable per company protocol -Follows procedures for fire prevention, property patrol, and incident reporting -Works with diligence and respect to ensure the safety and security of assigned client, visitors and property. -Adheres to all Company service and operating standards -Additional tasks as needed Minimum Qualifications/Requirements: -Valid NYS Security Guard License -4 Years of security guarding experience + 1 year concierge experience -Completion of 16 HR OJT Class required by NYS Licensing Division -Valid CPR-AED certification a PLUS WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: -Weekly pay -Internal growth opportunities -Flexible scheduling opportunities -Employee PERKS program, including discounts on everyday purchases with many of our partners Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Newark School Security Officer Schedule: Monday through Friday 1st Shift Position Summary A valued contributor to our respectful and rewarding work culture, the Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adheres to all Company service and operating standards, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid and current SORA license, • At least two (2) years of SCHOOL security guarding experience or law enforcement experience, • Valid Drivers License with clean driving record Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description POSITION: Security Guard SCHOOL: Family Life Academy Charter Schools SALARY: $18.00 to $22.00 per Hour SCHEDULE: Flexible 12 Months The School Security Guard will be assigned to single or multiple posts during their shift to enforce school rules and security protocol; ensure the security of the students, staff, parents, and visitors; and prevent damage to the school facilities. He/She will establish a rapport with the students, staff, and visitors to provide an atmosphere that is safe, secure, and conducive to the proper functioning of the school. The Security guard will assist all students, parents, staff members, and visitors by personally resolving problems or referring them to the appropriate person. Work will require independent judgment and is performed under the supervision of the Security Guard supervisor for his/her shift who will provide annual evaluations. Essential Job Functions • Monitor the main lobbies and entrances and other areas of the school building while on a post in person and or by utilizing the CCTV system, • Access control of the various building entrances and exits, • Welcome and greet students, staff, and visitors with courtesy, professionalism, and respect as per our school mission, • Communicate school policies and enforcement procedures to students, staff, and visitors to ensure their understanding of policies and the potential consequences of violation, • Confront unauthorized persons for questioning, rerouting or detaining them as appropriate and issuing verbal trespass warnings to people not on school premises for legitimate reasons; call for assistance as needed, • Report any inappropriate activities or unauthorized persons on or around schools, • Escort students as may be required to ensure students are at appropriate locations, • Resolve student conflicts safely and professionally, making referrals involving student misconduct as appropriate, • Assist other personnel as required to ensure a safe, efficient, and effective work and learning environment, • Offers observations that will improve and safeguard the schools, • A current New York State security guard license is required, • Possesses a valid F07 - Certificate of Fitness for Fire and Emergency Drill Conductor (within the first 90 days of employment), • Minimum of two years experience or security experience in a school setting or substantial contact with youth in a recreational setting, • Ability to effectively present information and respond to questions, inquiries, and complaints, • Courtesy, professionalism, and respect when dealing with others, • Ability to react well under pressure, handle multiple demands at one time, work with frequent interruptions, • Human relation skills to resolve confrontation, affect the behavior of others, and convey a positive image of the school, • Ability to observe accurately, recalling faces, names, descriptive characteristics, and facts of incidents and places., • Ability to administer first aid in emergencies (training will be provided), • Sensitivity to cultural differences among individuals and groups of persons, • Excellent time and attendance required Powered by JazzHR eXBPN4XUK1

Job DescriptionSalary: $20 - $30 per hour DOE Delta Group is a privately held, national investigative firm established in 1983 and headquartered in Buford, Georgia. As pioneers of unmanned surveillance technology, Delta Groups eRemote technology is an industry recognized product that continues to evolve and produce game-changing results. With more than 500 direct employees nationwide, our domestic footprint is large enough to matter and small enough to care. We pride ourselves on developing and retaining professional staff while maintaining diversity within our team.Our executive leadership team brings over 100 years of combined experience leading national carrier fraud divisions, state fraud prosecutorial offices, claims and program management divisions, and investigative operations. For over 41 years, our investigative resources have helped organizations reduce risk, improve profitability, and increase revenue within the insurance industry. Our expert employees are located throughout the United States, executing investigations for all types of claims including but not limited to, workers compensation, liability, auto, property, disability, and corporate investigations, regardless of size. Come join our talented team and our commitment to people, innovation and results. As we say at Delta Group, we are Big Enough to Matter, but Small Enough to Care!. We strive to provide a work culture that maintains our roots as a family-owned business and partner with our employees to get the results our clients need! Position Description: We are currently seeking talented and experienced Private Investigators to join our growing team. This role involves ethical and professional investigative work on Workers Compensation and Liability claims, primarily through surveillance and factual data collection. Details around Open PTO, field specific programs, and other perks can be discussed during the interview process. Job Responsibilities • Conduct surveillance on Liability and Work Comp Insurance claims., • Prolonged periods of sitting in a vehicle or other stationary positions during surveillance up to 12 hours per day., • Ability to travel to different locations for investigations, which may involve driving, walking, or using public transportation., • Maintain visual focus during surveillance activities, often for extended periods., • Ability to navigate various environments, including urban, rural, and indoor settings., • Ability to review and dissect comprehensive reports, as well as Police reports., • Ability to write a detailed surveillance report to Company Standards., • Ability to review video in order to properly prepare reports., • Ability to covertly document a Subject without being detected., • Ability to search, locateand utilizeSocial Mediathroughout the investigative process., • Ability to react quicklyand use good judgementto scenarios that may arise during surveillance., • Knowledge of pretexting is preferable., • Ability to think outside the box. Required: • Must be 18 years of age unless otherwise stated by State Licensure Laws, • Associate degree or comparable field experience preferred, • Must pass a clean driving record, • Must be willing to obtain investigator licensing within your home state Diligent Compensation Package: • $20-$30 per hour dependent on experience and geographical location, • Competitive Travel Rates, • Mileage Pay, • Lodging Cost Coverage, • Covert Video Pay, • Daily Report Writing Pay, • Overnight Stay Per Diem., • Opportunity for Potential Quarterly Bonus, • Additional Pay for Holiday Work, • Licensure Reimbursement for Eligible States (for Delta-specific licenses only), • Sign on bonus of up to $1K based on experience Competitive Benefits We offer competitive benefits to our field investigation employees. Benefits include: • Medical, dental and vision insurance, • Ancillary benefits to include short-term disability, long-term disability, accident, voluntary term and/or whole life insurance, critical illness and more!, • 401K eligible after 90 days!, • Field specific benefit programs, • Open PTO The Delta Difference • Supportive, dynamic, and collaborative work environment, • Dedicated Regional Field Supervisors with Investigative Experience, • Attentive Case Managers committed to client and investigator experience., • Flexible Schedule The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity. Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Job Description (F02) Security Supervisor- Queens NY Essential Job Duties: • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adheres to all Company service and operating standards, • Valid NYS Security Guard License, • Current F-02Certification (Certificate of Fitness for Fire Guard), • Minimum 3 years of security supervisor experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification is a plus, • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at HR Please include your full name, contact information and details about your request in the email.

Job Description Arrow Security is one of the largest privately held security guard companies in the United States with a 97% customer retention rate and an average client relationship of over 15 years. Our dedication to customer service runs deep throughout the entire organization and is what sets us apart from the competition. With our continued growth and mission focus we are looking to add a Part Time Security Officer in Jersey City for Various Commercial & Corporate Opportunities. The ideal candidate will have a keen eye for detail, a strong sense of responsibility, and a commitment to maintaining safety and security at all times. Essential Job Duties • Provide onsite watch/protection of assigned post and designated perimeter, • Observe, report and support client expectations, • Report all breaches per applicable methods, • Utilize company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluate and respond to alerts in surrounding area with professionalism and according to company protocol, • Alert Supervisor on Duty when situation requires escalation per company protocol, • Assist fellow security guards with de-escalation when applicable per company protocol, • Follow procedures for fire prevention, property patrol, and incident reporting, • Work with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adhere to all Company service and operating standards, • Valid and current SORA license, • At least one (1) year of security guarding experience, • HS Diploma/GED, • Valid Drivers License, • Additional certifications a plus Here is some of what we offer our valued security staff • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description JOB DESCRIPTION: FIRE LIFE SAFETY DIRECTOR Schedule: Full Time 8AM - 4PM 4PM - 12AM Compensation: $25.81 Per Hour As an FLSD, you are charged with planning and implementing fire and life safety plans, ensuring all systems associated with fire safety are in working order, and making sure that all buildings under your care are up to the most current fire codes. • Oversee and enforce fire safety protocols, ensuring compliance with local regulations., • Conduct routine fire safety inspections and ensure emergency equipment is operational., • Develop and implement fire evacuation procedures and lead emergency response drills., • Act as the primary point of contact for emergency responders in the event of a fire or other life safety incidents., • Respond promptly to security and fire safety incidents, taking appropriate action to mitigate risks., • Investigate and document any safety or security concerns, recommending corrective actions., • Train staff on fire safety procedures and emergency preparedness. Qualifications: • NYS Security Guard license, • 16 HR OJT Certification, • F89 CERTIFICATION, • Must have passed an onsite FLSD examination, • At least 4 years of FLSD experience, • Experience in operating 6+ floor buildings preferred Founded in 1985, we have perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please let us know in the initial stages for we can help make accommodations. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Employee discount, • Health insurance

Job Description Unarmed Retired Law Enforcement Security Guard - Albany, NY Part Time Week Day Schedule $40.00 Per Hour WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Essential Job Responsibilities: • Foot Patrol to monitor premises, • Front Desk and customer service, • Access control ensuring authorized personnel enter the premises, check IDS and maintain visitor's log, • Emergency response to alarms, emergencies, or incidents, • Report writing and documenting incidents in a timely manner, • Enforcing rules and regulations, • Conflict resolution, de-escalate confrontation in a professional manner to maintain safe environment, • Must have Valid NYS Security Guard License, • Must have Retired Law Enforcement ID Card, • Experience Screening Property & Personnel, • Valid Driver's License, • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary The Security Monitor coordinates the administrative and operational security activities on a specific shift in a residential re-entry center. Effectively leads staff during assigned shift to maintain adequate security coverage. Primary Duties and Responsibilities • The Security Monitor reads, understands and complies with specific post orders written for the assigned post., • Ensures that resident formal counts are conducted., • The Security Monitor directly leads Monitor staff and residents on the shift in the performance of their duties and evaluate as prescribed by the facility and corporate policy. This includes training new employees, listening and resolving complaints or problems, taking corrective or disciplinary action, developing work schedules, monitoring post assignments, approving leave requests, and preparing resident work., • Reports any suspected unauthorized activity or absence to the Security Manager or Facility Director., • The Security Monitor maintains daily logs, phone, resident in/out, visitors in/out, and facility checks.Providesfor adequate staffing in areas led and fillsin as needed during periods of short staffing. The Security Monitor participates in the evaluation of security staff., • Cooperates and coordinates with the facility training requirements for the delivery of required staff training programs; verifies that assigned employees receive required training., • The Security Monitor monitors safety practices and ensures that safety and accident reports are prepared and disseminated as required by policy. Takes appropriate action in case of serious and unusual incidents and emergencies., • Conducts meetings of shift offices, attends scheduled staff meetings and enhances effective communications within the facility., • The Security Monitor communicates effectively and coherently to staff, inmates, visitor and the general public particularly in situations requiring tact, diplomacy, understanding, fairness, firmness and good judgment. Gives information, instructions and directions., • Prepares staff logs, disciplinary reports and other administrative reports using appropriate grammar., • The Security Monitor reviews reports and records produced on the shift; properly processes all reports and documents in a timely manner. Conducts inspections of all housing and general use areas to ensure that proper standards, facility operating procedures and corporate guidelines of security, health, safety sanitation and welfare are maintained; direct staff and resident resources to correct problems detected., • The Security Monitor conducts visual and audio surveillance for extended periods of timeincluding the reliable repetitive identification of residents by visual means., • Engages in functions in confined areas that include such things as working rotating shifts, extended patrol and physically checking the doors, windows and other areas to verify they are secure., • The Security Monitor takes appropriate action to prevent or diffuse potentially disruptive situations., • Remains alert at all times and reacts quickly, effectively and calmly in emergency and other high stress situations., • Performs other duties as assigned. Qualifications Minimum Requirements • High school diploma or equivalent., • One (1) year as a Monitor I or two (2) years related experience in a similar field. Demonstrated leadership experience is preferred., • Familiar with community correctional operations, corrections laws, rules and regulations and the principle and practices of supervision training., • Ability to write legible reports in English in own handwriting, using correct grammar., • Ability to plan motivate, control, schedule, train and react quickly and appropriately toemergencies situations, effectivelycommunicate with residents and staff., • Ability to work any assigned shift.

Job Description Security Officer - Unarmed Guard Multiple locations - (Brooklyn NY, Queens NY, Manhattan NY, Bronx NY) Schedule: (Full-Time) & (Part-Time) - Must be available to work any day of the week. Multiple Shifts available: 8AM - 4PM | 4PM - 12AM | 12AM - AM Pay Rate: $18.02 per hour Position Summary • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol., • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property., • Adheres to all Company service and operating standards, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • F02 Certification Required, • 4 Years of security guarding experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Security Guard - Commercial Site, Manhattan (Full-time/Part-time) Payrate: $19.50 Schedule/Shift: Various schedules available (Must have flexibility to work any day (Monday-Sunday) 8:00AM - 4:00PM 4:00PM - 12:00AM 12:00AM - 8:00AM Position Summary A valued contributor to our respectful and rewarding work culture, the Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adheres to all Company service and operating standards, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid F01 Certification, • MUST have (3) year customer service Experience, • MUST have (2) year of security guarding experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Security Guard - Commercial Site, Manhattan (Full-time/Part-time) Payrate: $19.50 Schedule/Shift: Various schedules available (Must have flexibility to work any day (Monday-Sunday) 8:00AM - 4:00PM 4:00PM - 12:00AM 12:00AM - 8:00AM Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Working at the lobby desk, concierge type position business attire (we provide uniform)Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Provide a safe, friendly, courteous, and clean environment for residents and, • Greet all guests, ensuring a positive first impression., • Announce guests/deliveries of/to residents via phone to ensure NO unannounced people gain access to residential floors., • Accept, log, label, and store deliveries for residents., • Assist as needed with residents with large packages, shopping bags, holding the front door, assisting with elevator entry, etc., • Maintain diligent surveillance of all camera activities., • Periodic exterior safety patrols, • Adheres to all Company service and operating standards Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. Location: Staten Island, NY Pay Rate: $25 Per Hour WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter by mobile and foot patrol, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Responsible for the care and good working order of the assigned Company vehicle, • Adheres to all Company service and operating standards, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid and Clean Drivers License, • At least one (1) year of security guarding experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Compensation: $20.50 an hour Schedule: Monday, Tuesday, Wednesday, Sunday | 1630-0630 Wednesday, Thursday, Friday, Saturday | 1830-0630 Position Summary A valued contributor to our respectful and rewarding work culture, the Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adheres to all Company service and operating standards, • Respectful to both the client and account manager, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid and current SORA license, • At least three (3) years of security guarding experience, • Valid Drivers License, • Additional certifications a plus, • Military or Law Enforcement experience preferred Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description The Evening Coordinator supervises and coordinates activities of assigned case managers and counselors, oversees activities of the consumers and monitors physical plant conditions that impact the safety and security of consumers, staff and facility assets. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. ESSENTIAL JOB TASKS: 1. Assists in Providing Clinical Services • Assigns and coordinates staff activities, • Provides clinical oversight, • Ensures staff operate according to all state and federal regulations and ICL policies and procedures, • Responsible for ensuring accuracy of and timely completion of required clinical documentation, • Responsible for ensuring service plans and goals are implemented as written and overseeing revisions to plans and goals as necessary, • Ensures appropriate crisis intervention occurs as needed, • Ensures staff receive relevant information regarding clinical treatment, program operations, community providers and resources, • Provides direct care coverage as needed, • Serves as Manager on Duty as assigned, • Assists in the admission and orientation of new consumers 2. Assists in Directing and Supervising Staff • With the Program Director’s authority establishes and maintains work schedules in accordance with ICL policies and procedures, • Ensures assigned staff’s compliance with agency time and attendance policy, • Conducts staff supervision in accordance with division expectations and ICL procedures, • With the Program Director’s approval conducts disciplinary action as needed, • Assists in the recruitment, selection, training and orientation of new employees 3. Assists in Providing Quality Management Overnight • Assists in ensuring program is in compliance with all state and federal regulations and all ICL policies and procedures, • Ensures that Plans of Corrective Action are implemented and adhered to, • Regularly reviews and monitors staff activities and makes recommendations to Program Director, • Participates in all activities to improve quality of services provided. 4. Assists in Fostering Community Relations • Assists in the promotion of Mental Health and Wellness management in local communities, acts as liaison to community providers, community boards, elected officials, neighbors and emergency services providers, • Educates staff on the importance of maintaining positive relations with all factions of the community, • Cooperates with other organizations in the development of long range plans for mental health program development and wellness management., • Bachelor's degree in a recognized mental health discipline such as social work, psychology, nursing, rehab counseling, etc. plus a minimum of 2-3 years’ experience with direct supervision or program oversight with individuals with mental disabilities., • Ability to coordinate activities of staff and integrate as part of a multidisciplinary team, • Ability to manage multiple projects, delegate tasks and ensure completion of all tasks, assigned and delegated, • Ability to manage resources, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be aware of other’s reactions and understanding why they react the way they do, • Ability to actively looking for ways to help people, be compassionate and hopeful, • Ability to talk to others to effectively convey information, • Ability to listen to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to report for work as scheduled on a consistent basis, • Ability to understand and adhere to internal and external laws, rules, and policies, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do

Job Description Job Summary: The Evening Coordinator supervises and coordinates activities of assigned case managers and counselors, oversees activities of the consumers and monitors physical plant conditions that impact the safety and security of consumers, staff and facility assets. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. Essential Job Tasks: Assists in Providing Clinical Services • Assigns and coordinates staff activities, • Provides clinical oversight, • Ensures staff operate according to all state and federal regulations and ICL policies and procedures, • Responsible for ensuring accuracy of and timely completion of required clinical documentation, • Responsible for ensuring service plans and goals are implemented as written and overseeing revisions to plans and goals as necessary, • Ensures appropriate crisis intervention occurs as needed, • Ensures staff receive relevant information regarding clinical treatment, program operations, community providers and resources, • Provides direct care coverage as needed, • Serves as Manager on Duty as assigned, • With the Program Director’s authority establishes and maintains work schedules in accordance with ICL policies and procedures, • Ensures assigned staff’s compliance with agency time and attendance policy, • Conducts staff supervision in accordance with division expectations and ICL procedures, • With the Program Director’s approval conducts disciplinary action as needed, • Assists in ensuring program is in compliance with all state and federal regulations and all ICL policies and procedures, • Ensures that Plans of Corrective Action are implemented and adhered to, • Regularly reviews and monitors staff activities and makes recommendations to Program Director, • Assists in the promotion of Mental Health and Wellness management in local communities, acts as liaison to community providers, community boards, elected officials, neighbors and emergency services providers, • Educates staff on the importance of maintaining positive relations with all factions of the community, • Cooperates with other organizations in the development of long range plans for mental health program development and wellness management., • Bachelor's degree in a recognized mental health discipline such as social work, psychology, nursing, rehab counseling, etc. plus a minimum of 2-3 years’ experience with direct supervision or program oversight with individuals with mental disabilities., • Ability to coordinate activities of staff and integrate as part of a multidisciplinary team, • Ability to manage multiple projects, delegate tasks and ensure completion of all tasks, assigned and delegated, • Ability to manage resources, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be aware of other’s reactions and understanding why they react the way they do, • Ability to actively looking for ways to help people, be compassionate and hopeful, • Ability to talk to others to effectively convey information, • Ability to listen to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to report for work as scheduled on a consistent basis, • Ability to understand and adhere to internal and external laws, rules, and policies, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do

Job DescriptionOur MissionSwapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events. Our VisionAt Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences. Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact. Our BeliefsAt Swapcard, diversity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion diversity as a catalyst for creativity, collaboration, and unparalleled innovation. We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion. As the VP of Sales, you will be responsible for leading and building a high-performing revenue team that is focused on driving new ARR growth ("Land"). This position will oversee our direct sales efforts, channel sales & management, and will work closely with the CEO, COO, VP of Marketing and the executive team to set revenue goals and develop strategies to achieve them. Your focus will be on building a scalable and sustainable revenue model that drives long-term growth.Responsibilities • Develop and execute a revenue growth strategy that aligns with the company's overall business goals and objectives., • Build, manage, and lead a high-performing revenue team, including new sales and channel sales & management., • Co-own (with the VP of Marketing) the vision, strategy, and playbook for new logo acquisition success, • Develop, implement, and execute value-selling frameworks throughout the entire buyer’s journey, including: Discovery, Qualification, Business Case, Demonstration, Validation, and Negotiating the Close., • Develop and implement effective sales programs that generate new opportunities and convert them into sales, in partnership with Marketing and Operations teams., • Develop and optimize predictable, repeatable, and scalable sales processes., • Develop and manage the sales pipeline and revenue forecast., • Set monthly, quarterly, and annual enterprise sales targets and ensure the team consistently hits its sales goals., • Act as a coach and mentor for direct reports., • Develop and maintain relationships with key customers, partners, and stakeholders to drive revenue growth., • Continuously analyze market trends, competitive landscape, and customer needs to identify growth opportunities and develop strategies to capitalize on them., • Create and manage revenue-related budgets, forecasts, and financial plans., • Work collaboratively with other departments to ensure alignment and to achieve revenue goals., • Establish and maintain a culture of excellence, performance, and accountability., • Act and be perceived as an executive presence on large enterprise deals., • Collaborate with leadership to understand prospect and customer pain points., • Deliver insightful, clear, and articulate communication with internal and external stakeholders., • Own the planning for our next phase of growth so we're well-prepared to hire additional sales executives and channel managers and get them onboarded effectively.Requirements, • 7+ years of leadership experience within a sales/revenue function (I.e., new logo sales, channel business development, account management), • A minimum of 5+ years of sales leadership experience in a B2B SaaS environment, • A minimum of 3+ years of experience owning all facets of a sales team (hiring, onboarding, quota and territory assignments, sales enablement, scalable processes, forecasting, budgeting, resource allocation, reporting), • Experience scaling a company from $25M to over $50M ARR, • Experience selling into Mid Market and Large Enterprises, selling deal sizes $20-100k+ ARR, in both North America and Europe., • Proven track record of building and leading high-performing sales teams of at least 7+ people, and delivering significant revenue growth., • Experience with value-based selling methodologies, including for the following stages: Discovery, Qualification, Business Case, Demonstration, Validation, and Negotiating the Close. Ability to coach and develop our sales team with these disciplines., • Experience in developing and executing revenue growth strategies for SaaS businesses in a locked partnership with Marketing, including Account-based programs., • Demonstrable success selling to C-suite economic buyers in Enterprise accounts, • Excellent analytical and strategic thinking skills., • Strong experience using Salesforce and sales outreach tools (i.e., Outreach, Salesloft, etc.), • Strong leadership, communication (written and oral presentation), and interpersonal skills., • Ability to work collaboratively across departments and with external partners and stakeholders, • Strong problem-solving skills and the ability to work in a fast-paced environment, • Has led a geographically dispersed team (must have), • Has dealt with acquisitions and integrations of companies/products post acquisition (nice to have), • Must be authorized to work in Canada, the USA, the UK, or Western EU., • Must be open to some travel - up to 20% We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Flagler Health is a fast-growing healthtech company transforming how healthcare organizations deliver care through AI-powered workflow automation, remote patient engagement, and chronic care programs. Our platform has already served over 1.5 million patients and is trusted by providers and payers to improve efficiency, lower costs, and drive better outcomes. With a unique freemium model and minimal direct competition, we are poised to capture a large share of the $4.5T U.S. healthcare industry. Role We are now making our first Sales leadership hire to build a scalable, high-performing sales organization and take the company from founder-led sales to a repeatable, metrics-driven GTM engine. Reporting to the Co-Founder & CEO, Albert Katz, this is not a “sit back and manage” role. As our Head of Sales, you’ll be a player-coach—closing deals yourself while building and mentoring a world-class team of AEs and SDRs. You’ll own company revenue targets, design and enforce a disciplined sales process, and work closely with Marketing and Product to shape commercial strategy. This is a rare chance to join a company at an inflection point and directly influence growth and market leadership. Key Responsibilities * Revenue Ownership: Own company revenue targets and consistently deliver against them. * Organizational Transition: Lead the shift from founder-led sales to a self-sufficient, high-performing sales org. * Deal Execution: Travel extensively to meet prospects, close deals, and build long-term customer relationships. * Sales Playbooks: Develop repeatable, scalable sales processes and playbooks. * Pipeline Management: Forecast pipeline and revenue with precision. * Outbound Strategy: Design and execute outbound sales motions. * Inbound Alignment: Partner with Marketing to optimize MQL→SQL conversion and inbound lead flow. * Contract Negotiation: Negotiate enterprise-level contracts with providers, payers, and partners. * Channel Partnerships: Build and manage channel partner relationships to expand market reach. * Team Leadership: Train, mentor, and develop AEs and SDRs through weekly sessions. * Hiring & Scaling: Build and scale a high-performing sales team, instilling a culture of accountability and grit. * Tech Discipline: Enforce rigorous CRM usage to maintain clean data and accountability. * Customer Voice: Serve as the voice of the customer, relaying market insights to leadership and product teams. Requirements * 6+ years of experience in B2B tech sales, with ~2 years in a player/coach leadership role within high-growth startup environments. * Proven track record of closing enterprise-level healthtech deals with domain relevance (clinics, provider groups, health systems). * Strong negotiation and contract management experience. * Demonstrated ability to design and enforce disciplined GTM processes. * Deep knowledge of healthcare: provider and payor economics, stakeholder mapping, regulatory considerations, and healthcare org pain points. * Tech-savvy and analytics-driven with experience building pipeline forecasts and revenue models. * Skilled in pricing, ICP definition, segmentation, and sales operations. * Strong people management and training skills. Non-Functional Skills & Cultural Fit * Charismatic leader who can inspire while holding teams accountable. * Thrives in ambiguity and fast-changing startup environments—knows that “death is always around the corner.” * Resilient, adaptable, and relentlessly gritty. * Gets things done: rolls up sleeves, fills gaps, and executes. * Strategic thinker with strong execution discipline. * Hates losing and competes with urgency. Reasons to join Flagler Health: * Fast-Growing Leader: Shape solutions for clinics and hospitals while advancing your career. * Leadership Opportunity: Build and lead a sales org from the ground up. * Untapped Market, No Competition: Innovate freely in a white-space market. * Valuable, Freemium Products: Sell tools with clear ROI and low barriers to adoption. * Meaningful Impact: Help providers save time and improve patient outcomes. * High Earning Potential: Strong commissions tied to a growing pipeline. * Cutting-Edge Tools: Access advanced CRM, analytics, and training systems. * Industry Network Growth: Build relationships with hospital administrators and clinicians. * OTE (cash): $250,000-$450,000 (comprises base + variable bonus). * Equity: Competitive equity package. * PTO: Flexible paid time off policy. * Benefits: Health, dental, vision insurance. Our values This is what you can expect of your teammates at Flagler: * Persistence + ownership of outcomes: We wear many hats and aren’t afraid to run through walls to solve hard problems. * Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail. * Don’t take things personally: We value and react quickly to constructive feedback. * Speed is our ally: In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly. * Be Right: We are highly detailed oriented and try to be right, a lot.

Job Description SUPERVISOR JOB DESCRIPTION JOB SUMMARY As a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team-building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside- the- box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and conduct oneself professionally at all times. JOB REQUIREMENTS · Drive the team to meet daily and weekly performance standards. · Strengthen the team culture by acting as an example of aptitude, effectiveness and professionalism. · Strong desire to be part of a team, while achieving personal and company goals. · Drive the team to meet daily and weekly performance standards. · Passion for problem solving, analyzing data and identifying potential employees · Desire to drive beneficial change with an organization. · Motivated to learn, both through training, independently, and adapting quick on learning new systems. · Ability to effectively communicate and solve any critical situations. · Ability to react and show leadership in a fast-paced, high-urgency situations. · Ability to perform all above-mentioned duties · Other duties as needed. JOB DESCRIPTION · Ability to be on call for emergencies or assistance 24/7 · Self-starter with the ability to multi-task and manage time without direct supervision. · Personal appearance, business image. · MUST speak and write English, speaking other languages is a Plus · MUST read the shift log daily and monitor the cameras on daily basis. · Assign personnel in the day to day activities (scheduling) and handling of emergency requests. · MUST provide the team with the schedule every two weeks and keep updating as needed. · Develop and maintain positive relationship with the team and attend team meeting as needed. · Visit employees on regular basis on each site on different shifts to reach each employee, rotating every two weeks. · Provide training to new hires and follow up on performance evaluation. · Re-evaluate the employee skills and performance if necessary. · Make sure the employees are following the Handbook regulations and the regulations of the building. · Every conversation with employees MUST be documented. · Handling any customer complain in timely manner and professional level. · Punctuality on fixing and reviewing clock in-out punches on daily bases. · Record and address any attendance issues, report to HR department any warning notice before approaching the employee. · Any employee request for PTO available, the supervisor should send an email to Payroll department, using the correct form. · Request forms for sick, day off, and vacation MUST be provided by the supervisor. · All incident report filled out upon occurring, MUST be reported to HR. · All the warnings and terminations MUST be sent to HR, which should have three signatures; supervisor and HR, OR two supervisors and the employee. If the employee refuse to sign the warning, the warning still valid as long as it contains two signatures of the employer. Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job DescriptionEssential Duties and Responsibilities: • Station master of both the front and back of house, • Effectively train and mentor Crew Members, • Effectively manages the restaurant, including administration of policies and guidelines of the company, ensuring 100% customer satisfaction at all times, • Maintains fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards, • Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met, • Must maintain an “A” health inspection rating at all times, • Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team, • Assists profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions, • Manage Food and Labor Costs, keeping them to the level specified by management., • Conducts performance appraisals, takes disciplinary action, motivates and trains, • Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program, • Ensures food quality at all times, • Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team, • Trains to gain the skills and experience necessary for promotion to General Manager, • Performs day-to-day responsibilities such as using cash register, operating the grill, taking customer orders, etc., as needed, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. A college or university degree is preferred. In addition, 1-2 years of supervisory experience in either a food service or retail environment is required with responsibility for restaurant/store profit and loss. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on management style and be actively involved in all daily functions of the store. • Certifications: A NYC Food Handlers License is required to be considered for this position., • Language Ability: Good communication and interpersonal skills are required. The successful candidate/employee will use communication skills to build an exceptional team, supervise others, give detailed instructions and training, and resolve conflicts. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively present information one-on-one, in small group situations and to other employees of the organization as well as customers. It also requires the ability to read, analyze, and interpret general business memos, including financial data. This position requires that you are able to proficiently speak, read, and write the English language, • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. It also requires basic business math and accounting skills., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. Strong analytical and decision-making skills are needed., • Computer Skills: Basic personal computer literacy is required, with proficiency in Word, Excel, PowerPoint, Internet, and other appropriate software. Must be able to operate cash register., • Supervisory Responsibilities: Supervises Shift Leaders and Crew Members. Requires strong skills and experience in management, delegation, training, creating a positive work environment, and taking disciplinary action, as needed., • Physical Demands: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers’ order without losing track., • Social Perceptiveness: Be aware of customers’ reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness., • Integrity-must be honest and possess an immense code of ethics as the cashier is the primary receiver in the cash flow.

Job Description Job Description & Responsibilities The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards, leading by example and educating each member of the team * Identify and work with high potential baristas that can be developed into our next great leaders * Operational Standards * Ensure all existing and new operational standards are being executed as prescribed * Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held * Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with teams to lead by example in 5-star service * Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same * Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews * Facilities & Maintenance * Proactively clean, service, and maintain all equipment and fixtures in your stores * Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated with your teams * Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns * When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage each of your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays. * Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing * Actively embody our company values and live them every day. * Attend company events and proactively encourage team members to attend as wellGregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description & Responsibilities The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards, leading by example and educating each member of the team * Identify and work with high potential baristas that can be developed into our next great leaders * Operational Standards * Ensure all existing and new operational standards are being executed as prescribed * Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held * Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with teams to lead by example in 5-star service * Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same * Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews * Facilities & Maintenance * Proactively clean, service, and maintain all equipment and fixtures in your stores * Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated with your teams * Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns * When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage each of your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays. * Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing * Actively embody our company values and live them every day. * Attend company events and proactively encourage team members to attend as wellGregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description & Responsibilities The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards, leading by example and educating each member of the team * Identify and work with high potential baristas that can be developed into our next great leaders * Operational Standards * Ensure all existing and new operational standards are being executed as prescribed * Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held * Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with teams to lead by example in 5-star service * Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same * Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews * Facilities & Maintenance * Proactively clean, service, and maintain all equipment and fixtures in your stores * Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated with your teams * Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns * When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage each of your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays. * Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing * Actively embody our company values and live them every day. * Attend company events and proactively encourage team members to attend as wellGregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description & Responsibilities The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards, leading by example and educating each member of the team * Identify and work with high potential baristas that can be developed into our next great leaders * Operational Standards * Ensure all existing and new operational standards are being executed as prescribed * Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held * Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with teams to lead by example in 5-star service * Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same * Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews * Facilities & Maintenance * Proactively clean, service, and maintain all equipment and fixtures in your stores * Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated with your teams * Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns * When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage each of your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays. * Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing * Actively embody our company values and live them every day. * Attend company events and proactively encourage team members to attend as wellGregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. We use eVerify to confirm U.S. Employment eligibility.