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Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. Prolonged periods of sitting at a desk and working on a computer.

Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. Prolonged periods of sitting at a desk and working on a computer.

Job Description Summary This position is primarily responsible for oversight and management of focused outreach, administering regulations, policies, procedures and practices; planning, organizing, developing, implementing and coordinating program activities for the Center of Innovation (LEAP) Scope of Work. The Program Manager reports to the Director of Outpatient Services and supervises the LEAP program team. Essential duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. • Coordinates and integrates service delivery within the program., • Ensures program compliance with OASAS regulations and program policies directly related to program operations and record management., • Coordinates with Quality Assurance/Data Specialist to ensure accurate data collection and reporting, • Provides community education, coordination of community-based initiatives, and implementing initiatives to promote health and safety of individuals affected by drug and alcohol use., • Develop program services that meet OASAS standards for medically assisted treatment provided through telehealth, in community settings, and existing substance use treatment providers., • Direct planning, coordination, and follow-up of outreach to the community., • Coordinate with the nurse practitioner and medical doctor to ensure MATS treatment compliance., • Develop and manage peer support services., • Develop program protocols to improve service delivery and participant outcomes., • Works collaboratively with the Director of Outpatient Services to ensure effective program operations., • Ensure staff maintains accurate and confidential clinical records that comply with OASAS standards and internal policies., • Manage participant data, statistics and tracking for quality improvement and monthly reporting., • Responsible for the implementation of interventions to address the ongoing expansion of overdose prevention, • Provides crisis interventions and consultation as needed, • Manages and responds to crisis in the field, • Monitors participants’ services, assuring that staff are responsive to participant needs and take appropriate action to make adaptations as necessary., • Evaluates staff performance; identifies documents and develops corrective action plans for personnel performance problems. Responds to strengths or weaknesses identified through self-assessments and evaluations., • Makes recommendations for supervisee training(s) as needed, and assures staff compliance with all applicable training requirements., • Conducts program staff meetings., • Participates in case conferences, interdepartmental meetings, quality assurance meetings, staff development trainings., • Coordinates staff scheduling, ensuring adequate staff coverage., • Participates in fundraising activities., • Leads one of agency values teams To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: • Master’s degree in social services or related clinical field, LCSW, LMSW, LMHC and 2 years supervisory experience working with applicable populations who have substance abuse/ co-occurring disorders or;, • BS/BA Degree from an accredited college with a major in counseling, psychology, social work or a human services related discipline and 4 years supervisory experience working with applicable populations who have substance abuse/ co-occurring disorders;, • Must successfully complete a criminal background check, obtain clearance from the Office of Children and Family Services and be drug free. Mon - Fri 10AM - 6PM, schedule subject to change based on program need.

Job Description Job Summary This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice is responsible for the oversight of the administrative and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. Establishes clinical procedures and policies for clients and ensures that program operations meet or exceed agency and regulatory guidelines. Essential Task To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse., • Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers/residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer/resident or in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's/resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Informs staff to the types of clinical services, recreational activities, and ICL programs available., • Reviews crisis assessment of consumers/residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer/resident, and staff-actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommends changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and the sponsorship program., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of consumer/resident rooms or apartments to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to consumers/residents., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident/consumer funds program. Develops internal money management procedures., • Educates staff in the benefits of consumer and family involvement, levels of consumer and family involvement, types of consumer and family involvement, nature of consumer and family involvement, and issues of working with consumers and families., • Develops a program strategy for working with consumers and families and develops activities that foster program-consumer and family cooperation and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to spend a significant portion of the workweek traveling Qualification and Experience Master’s degree in social work, Mental Health, or Psychology, with a minimum of three years of professional mental health experience and in a supervisory capacity. Required LMSW for MSW, MHC required LMHC, or LPC. Preferred Bi-lingual in Spanish but not required. #ICLRN

Job Description DUTIES AND KEY RESPONSIBILITIES: • Greet all visitors in a warm, friendly manner., • Answer telephones in a professional manner with the objective to obtain the most information about the caller. Terminating a call without getting critical marketing information is an unacceptable call. Marketing calls may be recorded for quality review., • Team with the Director of Community Relations and the Executive Director to create an effective resident referral program, which turns referrals to residents., • Takes prospective Residents and/or families on a tour of the Facility., • Liaison between the Bristal and community referral sources., • Support the Sales and Marketing team by effectively maintaining all current prospect records in the CRM lead tracking system., • Supports the ED, DCR and Corporate DOS in setting, tracking, and accomplishing sales goals in a timely manner., • Completion of all required move in paperwork and the collection of rent monies prior to resident move-in., • Assist new residents to get acclimated into the community upon move in., • Manage all marketing inventory as directed., • Assist the Director of Community Relations to Create and/or Host Marketing/Sales events., • Assist the Director of Community Relations to oversee accuracy of available apartment inventory., • Assist the Director of Community Relations to maintain weekly traffic and census reports., • Other duties as assigned by the Director of Community Relations and the Executive Director QUALIFICATIONS: • Bachelor’s Degree in Business or Marketing preferred., • Must have the ability to “close” the deal., • Professional image., • Excellent telephone and communication skills., • Ability to relate well to the senior population., • Great organizational skills with the ability to concentrate on many tasks at once., • Computer proficiency with the Microsoft Office suite, as well as the ability to learn new applications; previous knowledge of a client relationship management tool for tracking leads preferred, • Must be an independent worker., • Patience with perseverance and follow-through capabilities., • Must be emotionally, mentally and physically able, with or without reasonable accommodations, to provide required services to residents, including verbally communicating with residents., • Must be able to speak, read, and write in English, which is the predominant language of a majority of our residents., • Must be able to listen attentively to residents' requests and preferences, ensuring exceptional customer service.

Job DescriptionDescription: Company Overview The Academy Charter Schools offers a creative art curriculum in an environment where students are highly motivated in acquiring new skills. The academic program focuses on preparing students to use the acquired skills in the real world – college, work and beyond. The Academy employs caring and committed staffs who promotes excellence in the classroom to ensure that students can achieve at high levels. Position Overview The Academy Charter School Dean of School Culture understands and promotes the school’s mission, vision, objectives, and policies both within and outside the immediate school community. The Dean will demonstrate the qualities expected of all academy teachers in the areas of curriculum, instruction, assessment, classroom management, professional responsibilities, professional relationships, family involvement, and school community. Responsibilities • Assists students in establishing high standards of conduct, • Properly addresses the improvement of student attendance and discipline, • Reports illegal acts to the proper authorities, • Coordinates with other deans to ensure coverage at all school events at which coverage is necessary., • Confers with students and parents on security matters, • Coordinates with outside organizations and agencies, • Assists in developing and administering practices dealing with campus control and security, • Investigates student complaints and grievances., • Interviews students and witnesses in disciplinary investigations, • Investigate, adjudicate, and monitor minor infractions of the school code in the form of, • progressive discipline such as detentions, classroom referrals, Saturday detention, and in-school, • suspension, • Suspends students from school in accordance with Board policy and state law, • Re-enters students upon completion of out-of-school suspensions, facilitates student/teacher reentry, • meetings, and provides Peer Mediation to resolve student conflicts, • Maintains disciplinary records required by policy, regulation, law or good practice, • Presents the school’s case in due process proceedings for suspension and expulsion, • Provide ongoing and timely feedback to students on their progress towards meeting expectations and achieving goals, • Completes all reports in a timely manner Learning Environment • Create, and manage a responsive learning environment that enables students to feel safe, to be creative, and to develop to their full potential, • Establish, model, practice and reinforce age-appropriate rules and discipline using school approved procedures; create and consistently use individual behavioral management plans as needed, • Create a sense of community and belonging for the students in their school, • Communicates with parents and teachers on student attendance., • Investigates attendance issues, • Assigns students appropriate consequences for truancy, • Decides if absences are excusable under state law and board policy, • Advises students and parents on ways to improve attendance, • Oversees student attendance record to ensure all absences are adjudicated, • Compares information or data with other records for verification, • Communicate effectively and maintain strong relationships with students, families, colleagues and administrators, • Establish, involve, and assist students in the development, maintenance, and evaluation of portfolios, • Oversee and assist with student arrival / dismissal, • Work closely with all members of school community modeling citizenship, collaboration and support of one another, • Counsels' individual students and, when necessary, works with administration to make appropriate referrals for testing, guidance or psychological counseling, • Other tasks as assigned by the Administration Pay Transparency: The salary range for this role is $62,500 - $97,500. Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location. The Academy is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Requirements: Academic & certification qualifications • Minimum of 2 years of urban teaching experience required, • Experience working with at-risk student population in some capacity preferred, • Educational experience after college (fellowships, summer study, or graduate course work to pursue greater depth in a subject area, specific instructional methodology, curriculum development, special education, technology, etc.) preferred, • Working knowledge and comfort level with instructional technology, • Strong written, grammatical, presentation, and verbal communication skills, • Strong analytical and problem-solving skills required to develop rubrics, examine data and metrics that will enhance student knowledge and promote performance of superior work products, • Proven ability to work collaboratively and flexibly with a diverse team of teachers and administrators, • Knowledge of childhood development and demonstrated experience with executing planned lessons to meet the differential needs of each child

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description The salary range for this position is $58,000-$65,000 annually RESPONSIBILITIES • Ensure health, safety & welfare of individuals., • Maintain contact with Volunteer Training Sites., • Ensure that agency vehicles are maintained., • Coordinate/Supervise transportation to and from program, volunteer training sites and recreation outings., • Report, document, and investigate incidents., • Act as a liaison with clinics providing Speech and Occupational services., • Maintain correspondence with parents and other providers., • Supervise distribution of petty cash., • Order supplies for program., • Ensure that nutritious snacks are purchased and provided for program individuals., • Assist in developing programmatic activities., • Interview/hire new employees., • Supervise and train Habilitation Specialists and ensure attendance of staff at annual core trainings., • Provide onsite training to Habilitation Specialists in areas of individual care and record keeping., • Review and complete billing documents., • Approve staff's time records., • Ensure that the Day Habilitation program services are adequate and/or appropriate to meet the needs of program participants and is compliant with all applicable federal, state and local laws, regulations and policies., • Maintain individual/family confidentiality., • Commitment to company values and adherence to policies., • Attendance and punctuality is essential., • Bachelor's Degree and/or substantial related supervisory experience., • NYS valid driver's license., • Extensive knowledge of OPWDD Regulations., • Ability to run., • Ability to safely assist lifting individuals of various weights & 20 lb items., • Must be able to communicate effectively with others and individuals served. QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. *Employee costs listed are based on individual coverage QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To apply: Please send resume to INDCLINIC

Job DescriptionCase Planner Juvenile Justice Services Program Location: Nassau County Schedule: Full-Time (35 hours/week), Non-Traditional Schedule We are also honored to announce that the Hauppauge Industrial Association of Long Island (HIA-LI), an advocate for its member organizations since 1978, has recognized HFY as their Not-For Profit Business Award honoree for Excellence in 2025! About the Program: The Juvenile Justice Services Program at Hope For Youth provides case management, restorative justice conferencing, and clinical services for up to 40 youth referred by the Nassau County Probation Department. These youth may include: * Persons In Need of Supervision (PINS) * Juvenile Delinquents (JD) * Juvenile Offenders (JO) * JD–Raise the Age * Adolescent Offenders Our program focuses on family-centered treatment services that have proven effective in reducing delinquency risk and avoiding out-of-home placement. Position Overview: The Case Planner plays a critical role in supporting youth and families by improving individual functioning and family dynamics. This is a field-based position requiring weekly contact with youth and their families throughout Nassau County. The Case Planner also delivers direct services such as: * Case management * Life coaching * Parent skills training * Coordination with schools, courts, and other community partners The Case Planner reports directly to the Program Supervisor. Key Responsibilities: * Maintain weekly contact with youth and families (including evenings/weekends), utilizing your own vehicle * Implement all components of the program model for a caseload of up to 20 youth * Provide case management, life coaching, and parent skill training * Make collateral contacts with schools, service providers, and justice system representatives * Conduct CANS 2.0 assessments (initial and follow-up) * Attend school meetings and court appearances as needed * Regularly review and update service plans * Participate in transition and discharge planning * Complete timely and accurate documentation * Attend supervision, treatment team meetings, and ongoing trainings To Be Successful, You Must Be Able To: * Adhere to agency policies, program procedures, and ethical codes of conduct * Support and empower families to maintain youth in the home * Achieve positive outcomes as outlined in NYS, County, and agency standards * Be flexible and responsive to the needs of youth, families, and the program * Complete all tasks and responsibilities as required by Hope For Youth and regulatory agencies Minimum Qualifications: * BSW or Bachelor's Degree in a related field plus 2 years of casework experience * OR MSW or Master's in a related field * Excellent verbal, written, and computer skills * Ability to work a flexible, non-traditional schedule (some evenings and weekends) * Access to a reliable vehicle for regular home visits throughout Nassau County * Bilingual (Spanish/English) preferred Physical Requirements: * Ability to read/write reports and log entries * Walking/standing for prolonged periods * Bending/stooping, kneeling/squatting, climbing stairs * Reaching overhead, repetitive wrist/finger movements * Regular driving using personal vehicle Why Join Hope For Youth? At Hope For Youth, you'll be part of a mission-driven team making a real impact in the lives of youth and families across Long Island. We offer: * Supportive and collaborative work culture * Ongoing training and professional development * Competitive compensation and benefits * Opportunities for advancement Only candidates selected for an interview will be contacted. Excellent training and leadership opportunities available throughout employment and more. Here are some of the other benefits of working for Hope for Youth. • Meaningful work that makes a difference in the lives of children and families of Long Island!, • Supportive like-minded, mission-driven co-workers, • Diverse Culture that promotes recognition and belonging, • Advancement and supplemental pay opportunities, • Free Training programs, Free Tuition Credits, Scholarships and Tuition Assistance, • Employees may be eligible for Student Loan Forgiveness Programs, • Special Events and Recognition Awards, • Volunteer and Internship opportunities available within, • Benefit eligibility commences on the first of the month following the first 30 days of employment - Medical, Dental, Vision - HRA with HSA and Co-pay options available., • 91% Employer-paid medical premiums, • Generous paid time off, • Agency-funded Pension Plan, • Pre-tax savings plans: self-directed 403(b), 529, Aflac Learn more about Hope for Youth at: Additional Pay Range Information The salary range and/or hourly rate range listed for this position is a good faith determination of potential compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., years of relevant experience, education, licensing, certifications, other credentials, negotiated contracts, budget and internal equity, etc.) Job Posted by ApplicantPro

Job Description The salary range for this position is $58,000-$65,000 annually RESPONSIBILITIES • Ensure health, safety & welfare of individuals., • Maintain contact with Volunteer Training Sites., • Ensure that agency vehicles are maintained., • Coordinate/Supervise transportation to and from program, volunteer training sites and recreation outings., • Report, document, and investigate incidents., • Act as a liaison with clinics providing Speech and Occupational services., • Maintain correspondence with parents and other providers., • Supervise distribution of petty cash., • Order supplies for program., • Ensure that nutritious snacks are purchased and provided for program individuals., • Assist in developing programmatic activities., • Interview/hire new employees., • Supervise and train Habilitation Specialists and ensure attendance of staff at annual core trainings., • Provide onsite training to Habilitation Specialists in areas of individual care and record keeping., • Review and complete billing documents., • Approve staff's time records., • Ensure that the Day Habilitation program services are adequate and/or appropriate to meet the needs of program participants and is compliant with all applicable federal, state and local laws, regulations and policies., • Maintain individual/family confidentiality., • Commitment to company values and adherence to policies., • Attendance and punctuality is essential., • Bachelor's Degree and/or substantial related supervisory experience., • NYS valid driver's license., • Extensive knowledge of OPWDD Regulations., • Ability to run., • Ability to safely assist lifting individuals of various weights & 20 lb items., • Must be able to communicate effectively with others and individuals served. QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. *Employee costs listed are based on individual coverage QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To apply: Please send resume to

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM