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- historic downtown property management llc
Entry level customer service representative (remote)hace 4 días$24–$37 por horaJornada parcialDowntown Jersey City, Jersey CityWe are looking for a dedicated and empathetic Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer support through various channels, such as phone, email, and chat. You will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced environment. Key Responsibilities • Respond promptly to customer inquiries via phone, email, and chat. • Identify and assess customer needs to ensure they receive accurate solutions and information. • Handle and resolve customer complaints in a professional and timely manner. • Provide detailed information on products, services, and policies. • Process customer orders, forms, applications, and requests. • Keep records of customer interactions, transactions, and feedback. • Follow up with customers to ensure that they are satisfied with the resolution of their issues. • Collaborate with internal teams to improve customer service processes. • Maintain a positive, empathetic, and professional attitude toward customers at all times. Qualifications • High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred). • Proven experience in a customer service or call center role. • Excellent verbal and written communication skills. • Strong problem-solving abilities with a customer-first attitude. • Proficiency with customer service software, CRM tools, and Microsoft Office Suite. • Ability to handle stressful situations with patience and professionalism. • Strong multitasking, time management, and organizational skills. • Flexibility to work in shifts (if required). Key Competencies • Empathy and emotional intelligence. • Active listening and interpersonal communication. • Conflict resolution and adaptability. • Attention to detail and accuracy. • Team player with a collaborative mindset
¡Incorporación inmediata!Sin experienciaInscripción fácil - Reform Marketing
Field Sales Representativehace 2 meses$35000–$60000 anualJornada completaJournal Square, Jersey CityJoin our team at Reform Marketing as a Field Sales Representative and ignite your passion for marketing. As a pivotal member of our dynamic team, you'll embody our brand values, engage with our community, and drive impactful connections that resonate beyond expectations. We are looking for a charismatic and knowledgeable representative who embodies the essence of a company's values and mission. Open to serve as the face of the brand, engaging with consumers and the community through various channels such as events and direct interactions. Our primary goal is to build strong, authentic connections, increase brand awareness, and foster positive associations with the brand among target audiences. Event Managers are instrumental in driving brand loyalty and advocating for the company's products or services with enthusiasm and credibility. What will you be doing? Plan in-person events to attend and engage with the community. Plan, execute, and evaluate fundraising campaigns and events, including peer-to-peer fundraising and other special events. familiarize yourself with the clients. Ability to build relationships and answer questions to the public regarding the client. Should be able to work within a team and participate in community outreach and engagement. Explaining the client's mission and the positive impact the community may contribute to. Participating in ongoing training & development. Requirements: Physical ability to work on your feet Valid Driver’s license and personal transportation to the office Sales experience is preferred, but not required Execute marketing campaigns Liaise with customers to execute promotional events and campaigns Collaborate with the team to coordinate brand awareness and marketing efforts Reach the target audience through territory management Undertake individual tasks of a marketing plan as assigned Execute campaign presentations and maintain daily, weekly, and monthly targets Achieve monthly & weekly targets Benefits Base pay + Commission The ability for base pay raise after 30 days or less Promotion opportunities within 60-90 days Promotions from within. Opportunity to earn company trips and experiences Flexible schedule. Job Types: Full-time, Part-time, Internship Pay: $40,000.00 - $60,000.00 per year Expected hours: 25 – 48 per week Benefits: Flexible schedule Health insurance On-the-job training Opportunities for advancement Paid training Compensation package: Commission pay Weekly bonus Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed People with a criminal record are encouraged to apply Ability to Relocate: Jersey City, NJ 07306: Relocate before starting work (Required) Work Location: In person
¡Incorporación inmediata!Sin experienciaInscripción fácil
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