Trabajos remote analyst en Rockville Centre, New YorkCrear alertas

Infor Application Security Analyst Position Summary The Infor Application Security Analyst is responsible for the design, administration, monitoring, and support of application security across the Infor CloudSuite ecosystem. This role ensures appropriate user access, segregation of duties (SoD) compliance, security governance, and audit readiness across Infor applications including Financials, Supply Chain Management, Human Capital Management, and related integrated systems. Key Responsibilities Security Administration & User Access Management • Administer user accounts, roles, permissions, and security configurations within Infor CloudSuite applications., • Design and maintain role-based access controls aligned with organizational policies., • Process and validate user provisioning, modifications, and deprovisioning requests., • Ensure timely onboarding, transfers, and termination access updates., • Monitor privileged access and enforce least-privilege security principles. Governance, Risk & Compliance • Perform Segregation of Duties (SoD) analysis and identify access conflicts., • Support internal and external audits by providing security documentation and access reports., • Conduct periodic access reviews and certification processes. Security Monitoring & Risk Management • Monitor security-related events and investigate application access issues., • Identify and mitigate security vulnerabilities and unauthorized access risks., • Partner with IAM/cybersecurity teams to implement security best practices and controls. Infor Application Security Configuration • Configure and maintain security roles, business classes, and authorization frameworks within Infor applications., • Support security design during implementation projects, upgrades, and system enhancements., • Evaluate security impacts of new functionality, integrations, and business processes. Reporting & Documentation • Develop and maintain security reports, dashboards, and audit documentation., • Document role definitions, security designs, approval workflows, and operating procedures., • Provide recommendations for continuous improvement of application security processes. Required Qualifications Education • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business Information Systems, or related field., • Equivalent combination of education and experience may be considered. Experience • Experience supporting Infor CloudSuite, or other enterprise ERP platforms., • Experience with user access management, role design, and audit compliance activities. Technical Skills • Strong knowledge of Infor CloudSuite security architecture., • Experience with:, • Infor OS, • Landmark Security, • FSM Security, • HCM Security, • IPA (Infor Process Automation), • Security role administration, • User provisioning and access governance, • Understanding of:, • Role-Based Access Control (RBAC), • Segregation of Duties (SoD), • Identity and Access Management (IAM), • Single Sign-On (SSO), • Two-Factor Authentication (2FA), • Active Directory / LDAP integration, • Audit and compliance frameworks Preferred Qualifications • Infor CloudSuite implementation experience., • Healthcare ERP security experience., • Experience with SailPoint, (Azure AD) or other IAM solutions. Core Competencies • Security Governance and Compliance, • Access Control Administration, • Risk Assessment and Mitigation, • Problem Solving and Troubleshooting, • Communication and Stakeholder Management, • Documentation and Process Improvement, • Attention to Detail Success Measures • Timely processing of access requests and role changes., • Successful completion of audit reviews with minimal findings., • Reduction in segregation-of-duty conflicts and security risks., • Accurate and compliant role design supporting business operations., • Improved security governance and access management processes., • Effective collaboration between teams' members. Reporting Structure Reports To: ERP Director Work Environment: Hybrid with 2 remote days after 90 days from start date Work Location: Garden City, NY Salary: $105,000 - $130,000

Who We Are We are a team of motivated, engaged, and exceptionally talented self-starters, willing to roll up our sleeves and do what is necessary to get the job done. If you are interested in joining this dynamic team and have a passion to learn, develop, and want your experience to make an immediate impact, please apply. To find out more about us, please visit our website: _ What We Offer We offer an environment of continuous development and growth with a thriving company culture, exceptional colleagues, and exceptional benefits. Our benefit package includes: • Hybrid work options available and flexible hours, • Excellent health insurance, • No employee cost for dental and vision insurance, • Paid holidays and generous paid time off, • Professional development opportunities, • Educational assistance opportunities, • Multiple retirement plan options with company contribution, • Short-term and long-term disability coverage, • Flexible spending account with company contribution, • Life Insurance, • 529 College Savings Program, • $300 Wellness Reimbursement What You’ll Do At LIPA The IT Senior Analyst, Operational Technology (OT) and Cyber is responsible for the oversight of Industrial Control Systems (ICS), Supervisory Control and Data Acquisition (SCADA) environments, and the protection of operational technology assets from cyber threats. This role focuses on identifying vulnerabilities, monitoring security events, supporting incident response, and ensuring the resilience of critical infrastructure systems in use by the Operating Services Company. The IT Senior Analyst works closely with internal and Operating Company engineering, IT, operations, and compliance teams to strengthen cybersecurity across industrial environments while maintaining system availability, safety, and regulatory compliance. Essential Job Functions include: • Monitor the Service Provider’s performance of managing the OT environments for cyber threats, anomalies, and suspicious activity using security tools and platforms and consult with, and advise, the Service Provider’s OT group for any issues observed., • Analyze alerts and incidents affecting industrial systems, including SCADA, PLCs, HMIs, DCS, and related infrastructure., • Conduct 3rd party risk assessments and vulnerability reviews for OT assets and industrial networks. Partner with the OT Cyber group to ensure all incidents are fully investigated, and appropriate response measures are taken to remediate risks., • Support incident response efforts for cybersecurity events impacting operational environments., • Assist in reviewing OT cybersecurity policies, standards, and procedures to minimize system risks and vulnerabilities., • Collaborate with engineering and operations teams to resolve issues, recommend security controls and assist in the annual testing for the OT environments with minimal disruption to production., • Ensure that the Service Provider maintains accurate and current asset inventories, network diagrams, and system baselines for OT environments., • Evaluate and recommend security technologies for Energy Management and SCADA systems., • Participate in security audits, compliance assessments, and regulatory reporting., • Track emerging OT cyber threats, vulnerabilities, and industry best practices and provide recommendations on what practices should be modified to ensure LIPA and the service provider align with best practices., • Support disaster recovery, business continuity, and resilience planning for operational systems., • Perform daily operational cyber duties for LIPA’s business environments., • Perform other related duties, as necessary. What We Need • Bachelor’s degree in Cybersecurity, Information Technology, Engineering, Computer Science, or related field (or equivalent experience)., • Five (5) years of experience in cybersecurity, industrial control systems, or operational technology environments., • Experience in critical infrastructure sectors such as utilities, manufacturing, transportation, or energy., • Experience with threat intelligence and industrial cyber risk management., • Experience conducting risk assessments, incident response, and forensic analysis in operational environments., • Must possess at least one (1) of the following industry certifications: GIAC GICSP, CISSP, Security+, or ISA/IEC 62443 certifications., • In depth knowledge of Windows, Linux, and embedded industrial systems., • Familiarity with network segmentation, zero trust principles, and secure remote access solutions., • Strong knowledge of OT/Industrial Control Systems (ICS) protocols such as Modbus, DNP3, OPC, IEC 61850, or similar., • Familiarity with SCADA systems, PLCs, Remote Terminal Units (RTUs), and industrial networking concepts., • Understanding of cybersecurity frameworks such as NIST, ISA/IEC 62443., • Familiarity with NERC CIP regulations., • Experience with SIEM platforms, intrusion detection systems, vulnerability management, and endpoint protection tools., • Strong analytical, problem sensitivity, and problem-solving skills., • Skilled in analyzing and evaluating systems, • Critical thinking skills, • Excellent written and verbal communication skills., • Interpersonal and collaboration skills and the ability to work well with others., • Knowledge of regulatory requirements and audit processes related to critical infrastructure protection. Preferred Qualifications • Advanced degree in Cybersecurity, Computer Science, Engineering, Information Technology, or a related field., • Seven (7) years of experience in cybersecurity, with at least three (3) years supporting Operational Technology (OT), Industrial Control Systems (ICS), or SCADA environments., • Possess multiple professional certifications such as: CISSP, GICSP, Security+, CISM, or ISA/IEC 62443 credentials., • Hands-on experience with industrial protocols including Modbus, DNP3, OPC, or IEC 61850Understanding of industrial network architecture, segmentation strategies, and secure remote access controls., • Knowledge of cloud-connected industrial environments and IIoT security considerations., • Familiarity with scripting or automation tools such as PowerShell, Python, or Bash for security operations., • Demonstrated ability to balance cybersecurity priorities with operational uptime and safety requirements. Salary Range $103,500 - $126,500 How You Can Apply: Interested parties should submit their cover letter and resume to Gary Martens, Director, Human Resources and Administration, at 2026sritanalystotc@lipower.org LIPA is an equal opportunity employer. All people with disabilities are encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Gary Martens, Director, Human Resources and Administration.

About the Role You own the online store — and the number that comes with it. Pro Standard sells licensed sports apparel direct to consumer across brand-owned sites in the US, Mexico, Canada, the UK, and additional international markets. This role is accountable for revenue first: growing sales, conversion, and customer lifetime across all of them, with the US site as the priority. You run the site P&L, the merchandising calendar, the site roadmap, SEO, and customer service — the full customer journey from first search to post-purchase. And we move at the speed of sport: when a team wins, demand shows up in hours, and the site has to be ready before it does. We're looking for someone who arrives with ideas — new ways to merchandise fan moments, new revenue streams, new tests we haven't thought of — and the discipline to ship them, measure them, and double down on what works. What You'll Own • Revenue. Site sales and conversion across all brand-owned markets — the number you own, report on weekly, and build every decision around., • The campaign calendar and site programming: you own what the site shows and says — the homepage, hero campaigns, landing pages, and the calendar of launches, promos, and moments behind them. Planned with brand, creative, and CRM; executed and kept current by your team., • Site merchandising: collection architecture, launch execution, promo discipline (promos on available-to-sell product only — never sitewide), and inventory-aware merchandising so the site never sells what the warehouse cannot ship., • Reactive commerce: pre-built playbooks for game moments, player news, and playoff runs — landing pages, collections, and homepage takeovers that go live in hours, not days., • The site roadmap: CRO testing program, PDP/PLP improvements, site speed, and the dev/design pipeline that ships them., • International sites: market-specific calendars, translation quality, localized assortments, and knowing when a market deserves investment versus maintenance., • The team: a growing group across site merchandising, analytics, and site operations — clear priorities, real accountability, no bottlenecks — with a direct hand in shaping the roles that get added as the channel scales., • SEO and organic growth: the SEO agenda rolls up to you — organic traffic is a revenue channel, not a side project., • Customer service: the CS team reports into this role. You own service levels and, just as important, the loop from contact reasons back into site and product fixes — complaints are free product research., • Partnership across the marketing team: paid media, CRM, and creative all depend on the site converting — you work with them as one growth team with a shared number., • The AI layer of the ecommerce operation: you run the AI reporting stack day to day, and you keep building it — new agents, new automated reports, new workflows that take production work off your team. This is a hands-on ownership area, not a delegated one. What Great Looks Like • Sales growing — revenue, conversion rate, and revenue per session improving quarter over quarter, per market., • A steady pipeline of new ideas in test: some will miss, and the wins compound., • The AI layer expanding every quarter: more reporting automated, more production work handled by agents, more of the team's time spent on judgment instead of assembly., • A campaign calendar that is planned ahead, visible to everyone, and actually reflected on the site — the homepage always matches the moment., • Launches ship on time, every time — including the ones with 48 hours of notice., • Clean merchandising execution: promos only on available product, fresh collections, launch links that work., • International markets growing without stealing focus from the US., • CS resolution times improving while ticket volume per order falls — because site fixes keep removing the reasons people write in., • A team that knows what matters this week without asking. What We're Looking For • 6+ years in ecommerce with at least 2 years owning a site P&L or full ecommerce function — a director or very strong senior manager ready to own the number., • A builder with a point of view: you should walk into the interview with opinions about what our site should try next., • Shopify fluency — our stack — including merchandising, apps, and multi-market storefronts., • DTC brand experience; apparel, sports, or licensed goods strongly preferred. Fan-driven or moment-driven commerce is a real advantage., • Marketplace and multi-market experience welcome, but the center of gravity is brand-owned sites., • Analytical depth: GA4, cohort thinking, and honest reads of what is and is not working — you challenge the analyst, not just receive reports., • AI expertise — this one is a requirement, not a preference: you work with AI daily (agents, LLM tools, automation platforms), you have personally built automated reports or workflows, and you can demo them. Candidates who cannot show real AI work will not advance., • People leadership: you have run a multi-function team (merchandising, SEO, or customer service under one roof is ideal), including remote team members in other markets., • Bilingual English/Spanish is a plus given our Mexico operation.

Job Description We're partnering with a prestigious global law firm to identify an experienced Senior Conflicts Analyst. This is an excellent opportunity for a conflicts professional looking to grow their career within a large, sophisticated conflicts department. You'll join a collaborative team of 50+ conflicts professionals, with strong opportunities for professional development and advancement. What you'll do: • Prepare, review, and analyze complex conflicts reports for new business matters and incoming attorneys, • Conduct corporate research using internal and external databases to identify potential conflicts, • Work directly with attorneys, Conflicts leadership, and the Office of the General Counsel to resolve conflicts-related questions, • Review and maintain conflicts data, ensuring accuracy and completeness, • Support special projects involving lateral hires, client intake, and ethics-related matters, • Assist with training and mentoring junior team members, • Manage high-priority requests and competing deadlines in a fast-paced environment What they're looking for: • Bachelor's degree or equivalent experience, • 3+ years of experience in a legal or professional services environment, with substantive conflicts experience strongly preferred, • Strong understanding of legal conflicts research, analysis, and reporting, • Experience with Intapp Open or similar conflicts databases preferred, • Exceptional research, analytical, and problem-solving skills, • Excellent written and verbal communication skills, • Strong attention to detail and ability to manage multiple priorities, • Ability to work independently while collaborating with attorneys and other legal professionals, • Flexibility for occasional overtime as needed This is a fantastic opportunity for an experienced conflicts professional looking to take the next step in their career with a highly respected global law firm.

Professional certification (CFA, CIIA, CMA) or proven experience as a financial analyst in a leading finance institution. Analyze complex financial data to identify key trends and provide actionable insights for strategic decision-making. Develop predictive financial models and dynamic visualization

CTI Staffing is partnering with a leading grocery retail organization to find a Solutions Delivery Analyst II for their technology team, based in Scarborough, ME or Salisbury/Mooresville, NC (remote considered for exceptional candidates).This role owns technical delivery and production support for a

All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/denta

Job Description Board Certified Behavior Analyst We are seeking a Board Certified Behavior Analyst (BCBA) to provide remote Applied Behavior Analysis (ABA) services to children and families across multiple states. In this role, you will conduct assessments, develop and oversee individualized treatment plans, supervise behavior technicians, and collaborate with caregivers to support meaningful and measurable progress. Responsibilities • Conduct behavioral assessments and develop individualized ABA treatment plans, • Provide clinical supervision and guidance to behavior technicians implementing programs, • Monitor client progress and adjust treatment plans as needed, • Collaborate with caregivers and multidisciplinary teams to support treatment goals, • Maintain accurate documentation and ensure services align with ethical and clinical standards Qualifications • Active BCBA certification in good standing, • Master’s degree in Behavior Analysis, Psychology, Education, or a related field, • Experience providing ABA services to individuals with autism or developmental disabilities preferred, • Strong communication and organizational skills What We Offer • Fully remote position with flexible scheduling, • No minimum or maximum caseload requirements, • No non-compete agreements, • LBA Expansion Program with support and reimbursement for additional state licensure, • A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and professional success

Job Description Board Certified Behavior Analyst (BCBA) Opportunity Limited telehealth only slots!! Join Our Growing Team at United Care ABA! At United Care ABA, we’re more than just a company—we’re a community. We are actively seeking Board Certified Behavior Analysts BCBA to join our expanding team. As a new and innovative company, we focus on providing exceptional ABA services for children with autism spectrum disorder. Join us and become part of a supportive team that values collaboration, professional development, and high-quality, ethical care for both clients and providers. Why United Care ABA? At United Care ABA, you’ll feel seen and heard. We’re building a workplace where your insights and ideas as a BCBA are valued, in an environment that fosters professional growth. Here’s what we offer: Ongoing BCBA Cafés: Connect with colleagues, decompress, and share insights. BCBA Spotlights: We focus on your journey as a BCBA, not just your caseload. Mentorship Programs: Tailored support to help you grow, with guidance from experienced BCBAs. Ongoing Training & Support: From onboarding to regular check-ins, we’re committed to your success. What We Offer to Board Certified Behavior Analysts BCBA: Flexible Scheduling & Work Locations: Choose a schedule that works for you, with part-time, full-time, hybrid, and remote positions. Work remotely, in clients' homes, or in center-based locations. Competitive Compensation: Pay ranging from $80 - $100 per hour depending on experience, with bonus opportunities. Comprehensive Benefits: Medical, dental, vision, and 401(k) (for full-time employees). Bonuses: Annual and quarterly bonuses based on time spent servicing clients. Paid Time Off: Vacation and sick leave to recharge. Professional Development: Free CEUs and opportunities to grow with a supportive, innovative team. Ongoing Support: Mentorship and regular check-ins to ensure you’re always supported in your role. What We’re Looking for in a Board Certified Behavior Analyst (BCBA): BCBA certification (required in your state, or you must be sitting for your exam within the next 3 months). Master’s degree in Applied Behavior Analysis or related field (e.g., psychology, education, social work). Experience in ABA (1+ years preferred, but we welcome those just starting out as a BCBA). Strong leadership and communication skills, with a passion for making a meaningful difference in children's lives. A collaborative mindset—excited to be part of a growing team and value professional support and connection. Board Certified Behavior Analyst (BCBA) Duties and Responsibilities: Develop, implement, and oversee individualized ABA treatment plans for clients. Supervise RBTs and other support staff, providing them with the tools and training they need. Conduct assessments (e.g., Functional Behavior Assessments, preference assessments) and update treatment goals. Collaborate with parents to provide training and integrate goals into daily routines. Coordinate care with other professionals to ensure maximum progress for our clients. Ensure ethical and regulatory compliance in all service delivery aspects. Work with both remote and in-home/center-based service delivery options. Participate in clinical quality assurance reviews and regular check-ins with clinical supervisors. Why You Should Join Us: As a rapidly growing company expanding across multiple states, we’re focused on creating a supportive, connected environment for BCBAs. We understand the challenges in this field and are committed to doing things the right way—with high standards for care, respect for our team, and a focus on professional growth. Whether you’re an experienced BCBA or a recent graduate, we offer a unique opportunity to be part of something bigger—a place where your skills will be respected, your growth nurtured, and your voice heard. Ready to Make a Difference? Take the next step and make a meaningful difference as a Board Certified Behavior Analyst (BCBA)—apply today!

Job Description Board Certified Behavior Analyst We are seeking a Board Certified Behavior Analyst (BCBA) to provide remote Applied Behavior Analysis (ABA) services to children and families across multiple states. In this role, you will conduct assessments, develop and oversee individualized treatment plans, supervise behavior technicians, and collaborate with caregivers to support meaningful and measurable progress. Responsibilities • Conduct behavioral assessments and develop individualized ABA treatment plans, • Provide clinical supervision and guidance to behavior technicians implementing programs, • Monitor client progress and adjust treatment plans as needed, • Collaborate with caregivers and multidisciplinary teams to support treatment goals, • Maintain accurate documentation and ensure services align with ethical and clinical standards Qualifications • Active BCBA certification in good standing, • Master’s degree in Behavior Analysis, Psychology, Education, or a related field, • Experience providing ABA services to individuals with autism or developmental disabilities preferred, • Strong communication and organizational skills What We Offer • Fully remote position with flexible scheduling, • No minimum or maximum caseload requirements, • No non-compete agreements, • LBA Expansion Program with support and reimbursement for additional state licensure, • A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and professional success

National Health Care Associates, provider of high-quality long-term care and short-term rehabilitation services with over 40 skilled nursing facilities in the Northeast and New England, is seeking a Treasury Analyst to join our team at our corporate office in Valley Stream, on the border of Queens and Nassau County. This is a fantastic opportunity for the right candidate to join one of the premier healthcare organizations in the region. Candidates must reside within commuting distance of Valley Stream, NY as this is an onsite position, not remote. Not accepting candidates for relocation. The Treasury Analyst supports the company's cash management, banking operations, and liquidity forecasting functions at the corporate level, working across a multi-state, multi-site facility structure. This role is responsible for daily cash positioning, short-term forecasting, payment processing oversight, and covenant compliance reporting tied to the company's credit facility. The ideal candidate has strong attention to detail, comfort working with high transaction volumes across many operating entities, and familiarity with healthcare or other similar operating environments. If you're passionate about playing a critical role in ensuring the financial health and stability of our operations, in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a Treasury Analyst. As part of National Health Care, our team enjoys: • Competitive compensation and benefits package, • Comprehensive training and mentorship, • Opportunities for professional growth and development, • Supportive and collaborative work environment, • The chance to make a meaningful difference in the lives of our residents USD $80,000.00 - USD $95,000.00 /Yr. Qualifications & Required Experience • Experience with banking operations: account structures, sweep accounts, zero-balance accounts, and lockbox processing., • Familiarity with payment types: wire transfers, ACH, and checks., • Understanding of credit facility mechanics: revolving credit agreement structures, borrowing base calculations, and covenant requirements., • ERP system experience and familiarity with BAI file reconciliation processes, • Workday experience is required, • Strong Excel skills (pivot tables, financial modeling for cash forecasting)., • Ability to manage high transaction volumes accurately across multiple legal entities/locations. Preferred Qualifications • Prior experience in a multi-site or multi-entity operating company (healthcare, senior living, hospitality)., • Exposure to Medicare/Medicaid reimbursement cycles or healthcare Accounts Receivable is a plus, though not required. Education • Bachelor's degree in Accounting preferred; will consider Finance or Economics. National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named "Best Of" by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Job Description Title: Financial Analyst Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Exempt Job Overview: Partner with the CFO, Senior Manager of Financial Planning and Analysis and the Manager of Financial Planning & Analysis in analyzing the overall financial performance of the New York Racing Association, Inc. In addition, this role will analyze and project the impact of business strategies as well as evolving economic and competitive conditions. Partner with the accounting team in the preparation and filing of periodic reports. Be the liaison with various department heads on key department projects related to revenue generating and cost cutting initiatives. Manage the escheatment process to ensure timely filing. Essential Functions: • Analyze business activity and trends versus budget and prior year and perform trend analysis;, • Prepare financial reporting and periodic reports as required (i.e., departmental forecast updates, etc.);, • Collaborate with the executive team and department heads in analyzing revenue generating and cost cutting initiatives;, • Work with the FP&A and executive team in preparation of the annual budget and participate in monthly forecast meetings;Prepare state parimutuel taxes, certain IRS, state withholdings, and foreign tax returns;, • Manage escheatment and source market fee processes to assure timely submission and compliance;, • Responsible for treasury functions as a backup;, • Support the accounting team as necessary including SAP stabilization and optimization projects;, • Maintain FP&A department scheduling and important due dates;, • Perform other ad hoc tasks as assigned (i.e., new business ventures, etc.). Qualifications: • Minimum Requirements:, • Education (minimum): Bachelor’s Degree required, preferable accounting or finance major., • Experience: A minimum of 1-2 years of experience in accounting/finance preferred., • Other Requirements: General understanding of finance principles., • Knowledge/Skillsets Required:, • Analytical and creative minded when it comes to interpreting data and trends;, • Ability to complete tasks within set deadlines;, • Excellent computer skills, including excel spreadsheet. SAP knowledge is a plus;, • Strong organizational skills, sound judgment and the confidence to take initiative;, • Excellent attention to detail, • Excellent written and verbal communication skills;, • Outstanding interpersonal skills. Summary of Physical Requirements and Work Environment: Standard Office Environment Pay Range / Salary: $66,300-$75,000

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. As a Sales Operations Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: • Collecting, organizing, and analyzing data from multiple business systems, including ERP, CRM, internal databases, and spreadsheets, to support informed decision-making and business performance., • Serving as a key liaison between Customer Service, Channel Sales teams, and channel partners, supporting purchase order management, inventory analysis, and operational excellence., • Developing, maintaining, and automating management reports, dashboards, and key performance indicators (KPIs) to improve efficiency, data reliability, and business visibility., • Supporting sales performance analysis, forecasting activities, channel effectiveness assessments, profitability reviews, and Marketing Development Fund (MDF) validation and payment processes., • Ensuring data accuracy, governance, and process documentation while driving continuous improvement initiatives, supporting business intelligence projects, and promoting adoption of Microsoft Copilot and other data-driven solutions. To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: • Bachelor's Degree or higher in Business Administration, Finance, Engineering, Data Analytics, Information Systems, or a related field AND three (3) years of experience in Sales Operations, Business Analytics, Commercial Operations, or related roles., • Three (3) years of experience analyzing data from ERP, CRM, and business reporting systems., • Experience creating and maintaining dashboards, KPIs, and management reporting tools using Excel, Power BI, Tableau, or similar platforms., • Experience supporting forecasting, sales performance analysis, inventory management, and channel operations., • Experience working cross-functionally with Customer Service, Sales, Marketing, Finance, and external partners., • Advanced proficiency in Microsoft Excel and strong analytical and problem-solving skills. Additional qualifications that could help you succeed even further in this role include: • Bachelor's or Master's degree in Data Analytics, Business Intelligence, Finance, Engineering, or related disciplines., • Experience with Power BI, Power Query, SQL, Power Automate, or other business intelligence and automation tools., • Experience supporting Marketing Development Fund (MDF) processes, channel partner programs, or commercial operations., • Experience driving process improvement and data governance initiatives., • Experience as a Microsoft Copilot power user or champion, leveraging AI tools to improve productivity and business insights. Work location: Remote Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Job Description Title: Customer Service Manager Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Exempt Job Overview: The Customer Service Manager directs and oversees the operations in the customer service call center. He/she is responsible for the strategic planning of this department and for maintaining policies and procedures that enable and encourage the optimum performance of the department ensuring that our staff delivers a world class Customer Experience on every interaction. Essential Functions: • Directs and supervises the customer service supervisors and their respective teams., • Maintains all NYRA Bets Customer records and ensures AML follows all laws, regulations and demonstrates “best practices” regarding customer information., • Performs a variety of managerial duties, which include organizing, planning, and assigning work to be done; collaborating with our reporting analyst to determine appropriate staffing levels and schedule needs; ensures that all work is done in accordance within established policies and procedures; maintains attendance records, conducts performance reviews; addresses and resolves performance and/or behavioral issues with corrective actions; trains and develops staff; communicates changes in the operation with other departments to ensure a smooth workflow; develops and implements improvements to existing operating policies and procedures; and hires new employees;, • Handles escalated issues with customers in a professional and timely manner., • Coordinates, develops, and implements improvements to existing policies and procedures while ensuring that said updates are approved by senior NYRA Customer Service leadership., • Oversees the weekly payroll for the customer service team., • Maintains a strong relationship with other departments and vendors., • Enhances job performance by applying up-to-date professional and technical knowledge gained by attending seminars, conferences, training, and reviewing professional publications., • Stays up to date and in compliance with employment-related laws and regulations in the states our employees reside., • Leads by example by embodying our core values and actively driving a culture where the Customer Experience is the top priority., • Performs other duties as assigned by senior management. Qualifications: • Education: Associate Degree or High School Degree or GED and equivalent experience, • Experience: 10 Years of Customer Services and Hospitality Experience 3 Years Managerial Experience Strong customer service experience, preferably in a call center environment Other Requirements: On call availability outside of scheduled work hours required to liaise with corresponding support departments to resolve emergencies including but not limited to: • Communications outages (Agents unable to receive calls/chats because of technology issues), • Tool outages/issues (wagering issues, cohort/customer specific access issues, platform issues), • Employee/Contact Center emergencies (fire, threats, medical, etc.) Knowledge Required: Customer Service Call Center tools and programs Workforce Management – scheduling/staffing MS Office/Google workspace (Gsuite) Summary of Physical Requirements and Work Environment: This position is primarily office-based and sedentary, requiring prolonged periods of sitting, computer use, and frequent operation of telephones and customer service systems. Occasional standing, walking, bending, twisting, and lifting of materials up to 10 pounds may be required. The work environment is a professional call center setting that requires effective communication, multitasking, and availability to respond to operational, technology, and employee emergencies, including outside of normal business hours. Pay Range / Salary:

Job Description The IT Support Analyst provides technical support to employees by troubleshooting hardware, software, network, and system issues. This role serves as the primary point of contact for end-user technology support, ensuring timely resolution of incidents, excellent customer service, and minimal disruption to business operations. The IT Support Analyst supports desktop systems, enterprise applications, user accounts, and IT equipment while contributing to continuous improvement of IT service delivery. CORE RESPONSIBILITIES: • Provide first- and second-level technical support for onsite and remote end users via phone, email, chat, and ticketing systems., • Diagnose and resolve hardware, software, operating system, network, and connectivity issues., • Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals., • Provision, modify, and deactivate user accounts, permissions, and access rights., • Support enterprise applications, including troubleshooting user access and functionality issues., • Manage and prioritize support tickets to meet established service level agreements (SLAs)., • Document incidents, resolutions, procedures, and technical knowledge articles., • Assist with onboarding and offboarding activities, including equipment setup and account management., • Perform software installations, upgrades, patches, and system updates., • Support conference room technology, audio/visual equipment, and collaboration tools., • Escalate complex issues to appropriate IT teams or vendors as needed., • Monitor recurring issues and recommend process improvements to reduce support requests., • Maintain IT asset inventories and assist with equipment lifecycle management., • Participate in disaster recovery, business continuity, and cybersecurity awareness initiatives., • Support IT projects, system implementations, and technology rollouts. QUALIFICATIONS Education • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred., • Equivalent combination of education, training, and experience may be considered. Experience • 1-3 years of experience in IT help desk, desktop support, or technical support roles., • Experience supporting Microsoft Windows environments and common business applications., • Experience using IT service management (ITSM) or ticketing systems. Technical Skills • Knowledge of Windows operating systems and Microsoft 365., • Familiarity with Active Directory, Entra ID (Azure AD), and user account administration., • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi., • Experience with endpoint management and device deployment tools., • Knowledge of cybersecurity best practices and endpoint security tools., • Ability to troubleshoot hardware, software, and connectivity issues efficiently. Competencies • Strong customer service orientation and communication skills., • Excellent problem-solving and analytical abilities., • Ability to prioritize multiple requests and manage competing deadlines., • Strong documentation and organizational skills., • Ability to work independently and collaboratively within a team environment., • Continuous learning mindset and adaptability to changing technologies. Physical Requirements • Ability to lift and transport IT equipment up to 30 pounds., • Ability to work at a computer workstation for extended periods., • Occasional travel between company locations may be required., • Dependable mode of transportation, • Work on a warehouse/production floor KORE VISION, MISSION, AND VALUES VISION To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. MISSION To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve. KORE VALUES • Customer Obsession: We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers., • Be the Spark: We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate., • Own the Outcome: We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense., • Grit & Positivity: We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments., • Challenge. Debate. But Be Human: We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.