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We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You’ll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You’ll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

A company is looking for an Embedded Solutions Analyst (Hybrid, Remote). Key Responsibilities Maintain capability ownership and strategy, ensuring adherence to guiding principles Align capabilities with maturity levels for card programs and coordinate readiness for program launch Monitor operati

Job Type: Part-time, Full-time Pay: $75.00 - $95.00 Benefits: * Flexible schedule * Professional development assistance Schedule: * After school * Choose your own hours * Evenings as needed License/Certification: * BCBA (Required) Position Located: * Elmwood Park – 07407 New Jersey Work Location: In Person, Hybrid or Remote We are seeking a dedicated and compassionate Board Certified Behavior Analyst (BCBA) to join our ABA team. At Strides ABA, we are committed to providing exceptional in-home services across the state of New Jersey. As a Board Certified Behavior Analyst (BCBA), you will play a crucial role in delivering high-quality ABA care to children by developing and implementing individualized treatment plans tailored to each child's needs. Our ideal candidate will have a solid foundation in ABA, behavioral health, and special education, and will be passionate about making a meaningful impact. In this role, the Board Certified Behavior Analyst (BCBA) will conduct comprehensive assessments, analyze data, and ensure evidence-based interventions are applied effectively. Additionally, you will collaborate closely with families, caregivers, and other professionals to promote a supportive environment for each child’s development. This is an exciting opportunity for a Board Certified Behavior Analyst (BCBA) to be part of a dedicated team focused on enhancing the lives of children through compassionate and effective ABA services. Board Certified Behavior Analyst (BCBA) Duties: * Conduct comprehensive diagnostic evaluations to assess behavioral needs and develop effective treatment plans. * Implement evidence-based interventions tailored to each child's unique circumstances. * Monitor and evaluate the progress of clients, adjusting treatment plans as necessary. * Collaborate with parents, caregivers, and other professionals to ensure continuity of care and support. * Maintain accurate medical documentation in compliance with HIPAA regulations. * Provide training and support to staff on behavioral strategies and interventions. * Stay current with developments in the field of behavior analysis and related areas. Board Certified Behavior Analyst (BCBA) Skills: * Experience working with children in a ABA clinical or in home setting. * Strong knowledge of patient care principles and practices. * Familiarity with medical terminology relevant to behavioral health. * Proficient in diagnostic evaluation techniques and patient assessment methods. * Understanding of special education requirements and strategies. * Ability to maintain detailed medical documentation while adhering to HIPAA standards. * Excellent communication skills, both verbal and written, for effective collaboration with families and team members. * Patience, empathy, and a commitment to fostering positive behavioral outcomes for clients. Join our team as a Board Certified Behavior Analyst where you can make a meaningful impact on the lives of children and their families through your expertise in behavior analysis.

A company is looking for a Medical Policy Analyst (Remote). Key Responsibilities Conducts in-depth research and evaluates medical literature for policy revisions Collaborates with Medical Directors to ensure compliance and consistency in medical policies Maintains and disseminates the Medical Po

A company is looking for an IT Support Analyst I to provide first-level technical support remotely.Key Responsibilities Serve as the first point of contact for technical assistance via phone or email Perform remote troubleshooting and guide customers through the problem-solving process Record is

A company is looking for a Senior Compliance Analyst - Project Manager (Remote).Key Responsibilities Manage the strategic development, execution, and oversight of Compliance projects while minimizing risk Coordinate project teams, set clear expectations, and ensure adherence to project schedules

A company is looking for an Application Analyst III, PACS - Clinical Applications/Information Solutions (Remote).Key Responsibilities Evaluate and resolve complex technical issues related to clinical applications Serve as a subject matter expert and support operational end users with system updat

UK/Canada/Europe/Singapore/Dubai/Australia-based Investment Banking or Private Equity Experts for a research project with a leading foundational model AI lab.You are a good fit if you: - Have at least 2 years of experience working at top firms in investment banking or private equity with dea

This is a full-time or part-time REMOTE position. Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management.

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey.Share your opinion and help influence brand decisions on services and products you u

Data Entry / Remote] - Anywhere in U.Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring

A company is looking for a Data Business Analyst (Remote).Key Responsibilities Facilitate sessions to gather and document data migration and integration requirements Develop and maintain data mapping documents and support data migration efforts Analyze datasets using SQL and perform data validat

A company is looking for a Lead Business Analyst (Remote).Key Responsibilities Gather, analyze, document, and validate business requirements for complex software and systems Oversee user acceptance testing, ensuring documentation and resolution of issues Monitor project status, manage risks, and

A company is looking for a Data Annotation Analyst for a remote contract assignment.Key Responsibilities Apply labels to media based on provided guidelines for data annotation Utilize in-house data labeling platforms and maintain quality methodology in annotation tasks Identify errors and trends

Job DescriptionCompany Description Leap Consulting Group supports clinical diagnostics and clinical research organizations through a full range of services supporting the end-to-end digital and technology needs of the lab, from the digital front door to the pre-analytical lab bench process (LIMS, instrumentation, automation, etc.), and all of the complex processes for report writing, revenue cycle, and patient engagement before and after testing. Leap provides turnkey services starting with strategic planning through full implementation and everything in between for CLIA, CAP, NYS CLEP, and FDA-compliant laboratories. Leap’s lab practice is led and staffed by veteran laboratory leaders from high-volume, high-complexity laboratories across the United States. In addition to lab-centric capabilities, Leap offers full capabilities across digital, cloud, and the rest of the IT ecosystems. Job Description We’re looking for experienced laboratory professionals — former bench technologists, R&D scientists, or lab operations specialists — who are excited to apply their laboratory expertise to be client-facing and working directly on client lab projects building the latest and greatest in clinical laboratory workflows and laboratory software system implementations. This is a hands-on, problem-solving role — you’ll work alongside scientists, engineers, and clinicians to make lab systems work better, not sell software or convince people why they need to do better - everyone is working together to make it better. This role is not a generic IT business analyst position — it’s designed for individuals with deep understanding of how labs actually function, from sample accessioning to reporting. If you have great IT analyst skills we need those too, but we are currently not hiring for those. Please do not apply here if you are not deeply experienced in clinical laboratory and/or LIMS. This is a role reporting into our Healthcare Practice Lead focused on supporting several laboratory initiatives including digital-front-doors, preanalytical systems, LIMS, lab automation, bioinformatics, revenue cycle, and other related needs. The role requires Laboratory Operations and/or Laboratory IT awareness, a background in digital transformation or information systems, and ideally exposure to clinical laboratory revenue cycle. The person in this role would be a smart, inquisitive, experienced clinical laboratory or health system technology business analyst or functional technical analyst. From Buy vs. Build Analysis, to System Sourcing projects, to big picture planning, and down to the real roll-up-your-sleeves implementation requirements gathering, technical design, and partnering with your software engineering peers to deliver solutions. In this position, you will work closely with Leap client’s business, clinical, and technology leaders to understand their needs, design and develop innovative solutions, and tackle complex challenges. The people in this role will help clients articulate their requirements, prioritize their needs, develop detailed specifications, and at times will lead implementations in Agile methodologies often supporting a mixed team of both Leap provided and client employee engineering resources. The ideal candidate will be well spoken, extremely organized, and able to succinctly capture every detail. You should also be able to ask questions to clients to ensure there are no gaps in the analysis conducted and be an effective communicator when there have been changes in the requirements. As is the nature of digital transformation consulting, the right people for this role find themselves adaptable and flexible in an environment where change is the only constant. The ideal candidate finds clarity in ambiguity and shifts priorities quickly as new client considerations, challenges, and opportunities arise. You should excel in managing projects, driving product development, and analyzing business needs, all while thriving in a fast-paced and collaborative environment. This role is a hybrid position based in our Bergen County NJ offices. Hybrid expectations include 4 days a week in office, 1 day remote, exclusive of client-related-travel which would be as required. Key Responsibilities: * Portfolio and Program Management: * Partner with clients to define a product or program vision, strategy, and roadmap in alignment with business goals and stakeholder needs * Business Analysis: * Able to understand complex lab workflows and communicating future state changes to developers * Perform gap analysis to identify discrepancies between current processes and desired outcomes * Translate bench-side workflows into system requirements * Document process maps that mirror the flow of specimens through the lab * Collaborate with engineers to digitize and automate R&D and QC processes * Be able to handle changes in workflow and how to address them when those blockers occur * Facilitate meetings to gather requirements, develop solution plans, and drive alignment with business stakeholders * Participate in detailed design sessions with the technical teams to define the implementation approach based on requirements gathered * Project Management: * Handle project ambiguity, complexity, and interdependencies with an organized and structured approach * Assess and prioritize new information and requirements, integrating them seamlessly into project deliverables * Identify and manage project risks and issues * Maintain project documentation, ensuring all project deliverables are documented, updated, and communicated effectively * Facilitation & Communication: * Maintain situational awareness and resolve conflicts efficiently to keep projects on track * Ensure clear and effective communication across all levels of the organization * Adaptability & Creative Problem Solving: * Demonstrate a proactive approach to identifying and addressing challenges * Embrace and manage chaos with a continuous learning mindset, adapting to evolving requirements and challenges * Detail Orientation & Strategic Vision: * Dive into the details to ensure precision and accuracy while maintaining a strategic, high-level perspective * Communicate complex technical concepts in a way that is accessible to non-technical stakeholders, effectively bridging the gap between technical and business perspectives * Stay strategic without losing the detail - it is an art more than a science * Execution & Results: * Demonstrate dependability and reliability with a focus on clear thinking and meticulous attention to detail * Produce detailed stories to drive development and be reliable for QA testing If you are an energetic and multifaceted professional who can embrace uncertainty, think on their feet, and effectively manage shifting priorities to drive projects forward, with the ability to navigate both technical details and strategic business goals, we encourage you to apply and help us drive impactful solutions for our clients! Keywords: LIMS, LIS, ELN, middleware, automation, genomics, pathology, molecular diagnostics, assay development, quality control, sample tracking, data integrity, CLIA, CAP, HL7, FHIR, lab workflow optimization Qualifications Minimum Qualifications: * Education: BA/BS Required * Experience: Minimum of 3-5 years working at the bench and/or as a Business Analyst or Functional Technical Analyst, preferably in a clinical laboratory * Be comfortable communicating in-person, by phone, over video, as well as collaboration chat tools such as Slack and Teams * Be a self-starting independent team player who is both professional and kind to colleagues and customers * Be tech savvy and ideally consider yourself 'fairly technical' * Proven experience in project management, product management, and business analysis * Strong facilitation, communication, and conflict resolution skills * Ability to manage multiple projects simultaneously and prioritize tasks effectively * Ability to manage complexity and ambiguity in a structured and organized manner * Demonstrated ability to drive results and deliver innovative solutions * Proficiency in discussing technical details and translating them into business value * Experience in performing gap analysis and creating business process flows Preferred Qualifications: Knowledge, experience, or proficiency in most or all of the following: * Acting as a liaison between technical operations and solutions providers * Documenting, analyzing, and recommending solutions to complex problems * Information Technology and Software Development business cycles * Healthcare Digital Physician and/or Patient Portals * Revenue Cycle Management * Laboratory Operations * Bioinformatics Additional Information • Be comfortable communicating in-person, by phone, over video, as well as collaboration chat tools such as Slack, • Be a self-starting independent team player who is both professional and kind to colleagues and customers

Job DescriptionDescription: Job Description –Senior Quote Analyst · Position Overview: The Senior Quote Analyst is responsible for ensuring accurate material cost estimations by validating and transferring customer-supplied Bills of Materials (BOMs) into the company’s quoting system. This role requires strong attention to detail, effective communication with internal teams and suppliers, and the ability to identify and resolve discrepancies in customer documentation. The analyst works closely with the Quote Director, Sales, Project Managers, and suppliers to support timely, accurate, and competitive quoting. · Key Responsibilities: • Review proposal packages and collaborate with internal teams to confirm product specifications, customer requirements, part number accuracy, and compliance issues., • Identify, document, and escalate discrepancies or missing information in BOMs or customer documentation., • Verify that BOM content aligns with internal standards and quoting guidelines., • Accurately input, format, and maintain BOM data in company quoting software, • Communicate with suppliers to obtain pricing and lead-time information; maintain supplier databases as needed., • Deliver formatted, costed BOMs to the Director of Regional Quoting for pricing roll-up., • Maintain organized and accurate records within the quoting system. · Qualifications and Skills: Technical Knowledge: • Solid understanding of BOM structures, including top-level assemblies (TLAs) and sub-assemblies., • Ability to validate part numbers, quantities, and compliance requirements., • Familiarity with electronic components and supplier/manufacturer relationships., • Proficiency in Microsoft Office (Excel, Outlook, Word)., • Experience with quoting software (e.g., QuoteFX, QuoteWin, CalcuQuote) is a plus. Preferred CalcuQuote, • Strong analytical and problem-solving skills with basic math proficiency., • Exceptional attention to detail and accuracy., • Ability to prioritize tasks and manage time effectively in a deadline-driven environment., • Strong verbal and written communication skills in English., • Professional, patient, and collaborative demeanor when working with internal and external partners across multiple Virtex sites., • Willingness to learn, adapt, and take initiative., • Exercises sound judgment and demonstrates a goal-oriented mindset. · Required Education and Experience: • Required: High School Diploma or equivalent., • Preferred: Min. 5 years of related experience in quotations, document control, or data entry., • Preferred: Experience working with electronic components and BOM analysis., • Preferred: Background in Contract or OEM Electronics Manufacturing environments. · Physical Demands: • Ability to sit for extended periods and perform computer-based work. · Work Environment: • This is a remote position; candidates must be self-motivated and able to manage time effectively in a virtual work setting. · Safety Requirements: • No specific safety requirements for this role. Requirements:

Job DescriptionELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies. Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world. ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy. Job description: This is a full-time exempt position responsible for the implementation-related activities for the Connectivity Operations-outreach department. The Implementation Analyst is responsible for working directly with our client’s Lab and LIS resources. During the implementation, the analyst is building strong relationships with the client, as well as an in-depth understanding of their outreach needs and workflows. This individual will possess a strong, broad Lab/IT background, including knowledge of software implementation processes. Essential Duties and Responsibilities: • Implement the CareEvolve application based on defined scope and business requirements for the project, • Configure the CareEvolve application to meet business and workflow requirements, • Test and troubleshoot application issues and settings, • Coordinate new work with internal and external resources, • Monitor, analyze, and advise on testing of application fixes and upgrades, • Ensure change management practices are followed for any modifications to requirements and the application, • Escalate to Management if new scope is identified during implementation, • Train client on application and workflows, • Provide post-implementation support and functional abilities to assist the Operations Teams, • Experience in Lab/HIT, • Excellent oral and written communication skills, • 2 years of related experience, • Ability to communicate professionally with people at all levels of the organization, • Ability to exercise effective decision-making in a fast-paced environment, • Experience and knowledge of clinical laboratory processes, environments, and workflows, • Strong analytical, problem-solving, and critical thinking skills, • Ability to handle multiple tasks at one time while maintaining a high degree of quality and accuracy, • Ability to exercise effective decision-making in a fast-paced environment, • Knowledge of standard healthcare electronic message formats (e.g., HL7, XML, CSV, etc.), • Knowledge of Microsoft Office Suite applications (Word, Excel, PowerPoint, Access), • LKCareEvolve experience preferred, • Bachelor’s degree from an accredited college or university required ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including: • Medical, Dental, and Vision benefits, • Employer-paid Life and LTD, • 401k w/ matching – once eligibility is met, • Work/life balance, • Paid Volunteer Program, • Flexible working hours, • Generous FTO, • Remote work options, • Employee Discounts, • Working with talented, collaborative, and friendly people who love what they do, • Professional growth within, • Innovation environment At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. For more information on our company, visit . ELLKAY LLC is a Smoke-Free Workplace. ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Senior Health Economics Analyst Location: Remote Supervisor/Reporting to: Director, Performance Reliability Job Purpose: The Senior Health Economics Analyst is responsible for identifying and delivering data-driven insights and analytical support to senior leadership of IVIRMA North America. Success in the role will be achieved through the ability to leverage both qualitative and quantitative data to create business intelligence to guide strategic execution. This role serves to create and deliver reliable, insightful and actionable insight to improvements and opportunities for performance reliability – supporting our teammates in delivering a world-class patient experience. Essential Functions and Accountabilities: • Supports the design, development, and implementation of reporting to support data-driven decision making and insight. Partners with finance, commercial and business leaders to translate needs and requirements into dashboards and reporting with high utility., • Assists in the design and evaluation of organizational KPIs for potential replacement or evolution as the organization grows., • Prepares and analyzes medical cost and leading indicator data to develop presentations for executive and senior leadership. Interpret results and articulate actionable recommendations that maximize outcomes and ensures organizational targets are met., • Tracks performance of key performance indicators for outlined regions and teams as requested., • Supports finance, commercial and operations in the annual and multi-year planning processes including market durability, • Performs data validation to ensure completeness and accuracy of queries and reports and reconciles discrepancies., • Participates in the maintenance of existing queries and reports, re-writing and enhancing these queries as needed., • Participates in the presentation of complex concepts and results to end users and stakeholders Academic Training: • Bachelor’s degree in Computer Science, Information Services, or other technical or healthcare field – highly preferred, • Studies level: University Education (Bachelor’s Degree), • Studies area: Computer Science/Engineering or other related field Position Requirements/Experience: • Experience working in medical/healthcare industry - preferred, • Knowledge of data collection, storage, and maintenance concepts - required, • Knowledge in predictive modeling - a plus, • Database organization, design, and maintenance skills., • Ability to troubleshoot database programs Technical Skills: • Knowledge of PowerBI - required, • Knowledge of Microsoft Office Suite: Word, Excel (Pivot Tables/Look-Ups), Access, and OneNote – required, • Knowledge of Tableau - preferred IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. • Medical, Dental, Vision Insurance Options, • Retirement 401K Plan, • Paid Time Off & Paid Holidays, • Company Paid: Life Insurance & Long-Term Disability & AD&D, • Flexible Spending Accounts, • Employee Assistance Program, • Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: & EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Job DescriptionBenefits: • 401(k) matching, • Health insurance Responsibilities • Conduct comprehensive patient assessments to identify behavioral challenges and develop individualized treatment plans., • Implement evidence-based interventions based on applied behavior analysis principles., • Monitor and evaluate client progress, making necessary adjustments to treatment plans as needed., • Collaborate with interdisciplinary teams, including therapists, educators, and medical professionals, to ensure holistic patient care., • Maintain accurate medical records and documentation in compliance with HIPAA regulations., • Provide training and support to staff and caregivers on behavioral strategies and interventions., • Conduct diagnostic evaluations to inform treatment decisions and recommendations., • Engage with clients and families to provide education about behavioral health and intervention strategies.Skills, • Strong knowledge of applied behavior analysis techniques and principles., • Experience working with individuals with developmental disabilities, particularly those on the autism spectrum., • Proficient in patient assessment methods and diagnostic evaluation processes., • Familiarity with HIPAA regulations and maintaining confidentiality of medical records., • Excellent communication skills for effective interaction with clients, families, and interdisciplinary teams., • Ability to develop tailored interventions that meet the unique needs of each client., • Compassionate approach towards patient care, emphasizing empathy and understanding in all interactions.If you are passionate about making a positive impact in the lives of individuals with behavioral challenges, we encourage you to apply for this rewarding opportunity as a Board Certified Behavior Analyst. Schedule: • Full Day This is a remote position.

Job Description Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer journey-from pre-launch activities to long-term retention. The CSM plays a key role in managing pre-launch activities, product launches, training sessions, technical support, ongoing account reviews and touchpoints, and driving retention efforts. Responsibilities: • Provides virtual account management to a designated book of business between 100-200 dealer accounts., • Attends onboarding and pre-launch consultation calls with the Implementation team to ensure a seamless handoff experience., • Conducts pre-live audits through a HubSpot playbook to confirm set-up and that the account is ready for launch., • Hosts virtual launch meetings, with training sessions, decision makers and end users showcasing the CarNow platform., • Performs refresh training for new dealer personnel when applicable., • Achieves monthly retention goals by ensuring customer satisfaction and loyalty are met., • Follows the Cancellation process for all churn in addition to contacting all cancellations within 24 business hours and documenting save plans in HubSpot CRM., • Completes dealer Touchpoints on a 45-day cadence by emailing, texting or calling the dealer to check-in and offer support., • Delivers Account Reviews to dealership personnel, including decision makers, on a 90- day cadence. Account Review should include, but is not limited to, product metrics reviews, ROI discussions, user engagement metrics, areas of opportunity and marketing suggestions., • Makes backend configuration updates and provides technical support to the dealer ensuring that all settings are tested and function properly. Resolves all technical requests within SLA timeline., • Providers best practices and product recommendations to the dealer to maximize ROI and user engagement., • Tests and confirms connectivity to all 3rd party vendors such as inventory, website providers, integration partners., • Reviews and analyzes dealer review audits from the Support Analyst team upon completion., • Monitors CS Request ticket queue and address any tickets assigned to you within 24 business hours., • Collaborates with the internal sales team on new deals and prospects, upsell opportunities, dealer changes, and dealership personnel updates., • Utilizes CarNow CRM (HubSpot) to log and document all communication and changes on an account. This includes emails, phone calls, Zoom meetings, and text messages., • Actively participates in all continued education sessions offered to CarNow and completes all LMS courses within a timely manner., • Reviews KPI dashboards regularly to ensure all KPI expectations are met., • Diligently address special projects that pertain to your book of business upon request. Requirements: • 1 or more years of automotive software sales or in a dealership role utilizing automotive software (digital retail, CRM, desking, etc.) with a demonstrated understanding of the retail automotive industry., • High School Diploma or equivalent required., • Highly motivated, growth-oriented, with the ability to multi-task and juggle multiple different projects at once., • Must have an outgoing, positive attitude and a strong work ethic., • Confidence to suggest ideas and provide critical customer feedback to leadership., • Organized, self-motivated, and productive while unsupervised., • Technologically savvy and computer proficient; Microsoft Office and CRM experience required., • Establish and maintain customer confidence and provide exceptional customer service., • Strong verbal and written communication skills., • Remote Position; occasional travel required. Job Posted by ApplicantPro

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You