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LegalContract Review & NegotiationCase AnalysisRisk AssessmentCorporate LawRegulatory ComplianceLitigation SupportLegal ResearchDue DiligenceDispute ResolutionConfidentiality & EthicsAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Legal Specialist Job Type: Contractor Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Conduct thorough contract review, drafting, and negotiation to optimize business outcomes while managing risk., • Analyze cases and perform in-depth legal research to provide actionable insights and recommendations., • Support litigation and dispute resolution by preparing documentation and assisting internal and external counsel., • Assess regulatory compliance and assist with due diligence for corporate matters, mergers, and acquisitions., • Design system prompts and rubrics for legal applications, engaging in multi-turn conversations with agents to ensure task accuracy and coherence., • Uphold the highest standards of confidentiality and professional ethics in all legal processes and communications., • Collaborate across teams to build and enhance legal tools or applications, leveraging your industry expertise. Required Skills and Qualifications: • Proven expertise in legal principles, corporate law, and regulatory compliance., • Strong contract review and negotiation abilities across a variety of legal domains., • Demonstrated experience in case analysis, risk assessment, and due diligence., • Hands-on experience in litigation support and dispute resolution., • Exceptional written and verbal communication skills, with a keen attention to detail and clarity., • Deep commitment to confidentiality, ethics, and integrity in all legal matters., • Track record of building or contributing to legal applications, tools, or systems. Preferred Qualifications: • Experience designing legal-focused conversational agents, rubrics, or AI-driven workflows., • Background in developing digital legal solutions or productizing legal expertise., • Ability to manage complex multi-turn conversations and system prompt design.

ADM Creative Group, a leader in corporate events, video production, and brand‑building experiences, is seeking a talented, driven, and enthusiastic Executive Producer to join our corporate communications team. The Executive Producer (EP) oversees the full production and creative process—developing budgets, managing schedules, guiding teams, and ensuring flawless execution across all project phases. This role sits at the intersection of creative, production, and business strategy. The EP is responsible for stewarding the client’s brand, elevating creative concepts, and ensuring each project is delivered on time, on budget, and at the highest level of quality. Minimum Requirements • Ten (10) years of experience in video production, live event production, or integrated corporate communications, • Proven experience leading cross‑functional teams and managing complex, multi‑phase productions Key Responsibilities • Lead teams in developing creative concepts for video and live events, overseeing pre‑production planning, talent/speaker research, logistics, and schedule management, • Participate in and help drive creative meetings, brainstorms, and strategic planning sessions, • Manage high‑level corporate clients, ensuring strong communication, alignment, and partnership throughout the project lifecycle, • Oversee all production elements, including schedules, budgets, crew selection, location scouting, and on‑site execution, • Ensure all deliverables align with the client’s brand standards, messaging, and strategic objectives, • Maintain a solutions‑oriented mindset, demonstrating strong problem‑solving skills and the ability to manage multiple projects in a deadline‑driven environment, • Travel as needed for shoots, events, and client engagements (travel required) Business Development Responsibilities • Identify and cultivate new business opportunities within existing accounts and new markets, • Partner with leadership to develop proposals, pitch materials, and creative treatments for prospective clients, • Participate in client presentations, contributing strategic thinking and production expertise, • Build and maintain strong industry relationships with vendors, freelancers, agencies, and potential clients, • Track market trends and emerging technologies to proactively recommend new services, capabilities, or creative approaches, • Support revenue growth by helping shape project scopes, pricing strategies, and long‑term client engagement plans What We’re Looking For • Exceptional interpersonal, written, and verbal communication skills, • Highly organized self‑starter with strong attention to detail and the ability to juggle multiple priorities, • Customer‑service oriented with a positive, collaborative, “can‑do” attitude, • High energy, proactive mindset, and a passion for delivering outstanding creative work Why You’ll Love Working at ADM • Competitive compensation package, including comprehensive benefits and 401(k), • Equal opportunity employer committed to diversity and inclusion, • Remote role with required travel to office locations, events, and project sites Please apply only if you meet all the above criteria.

My client, a tech-based hearing company is looking to bring on a FULLY REMOTE TEMP to help with customer support during the busy season! The role will be 40 hours per week in staggered shifts. This role will have a strong emphasis on customer service - via chat, email and phone! Call center experience is required. This is a temporary position with up to full time hours starting ASAP for an 8-week contract (with a possibility to extend!). Shifts available: MONDAY - FRIDAY: 8AM-5PM, 10AM-7PM, 12PM-9PM SATURDAY: 10AM-6PM SUNDAY: OFF Hourly Pay Rate: $22/hour As a remote Customer Support Coordinator, you’ll play a pivotal role in our mission to empower people with hearing loss to connect with their world. You will provide efficient and friendly assistance to our customers in an omnichannel support environment, with a heavy focus on phone calls while also responding to emails, customer tasks, live chats, and other channels. Serving as a representative of our best-in-class customer care team, you'll triage support channels, handle administrative tasks, and ensure seamless coordination with other teams by utilizing multiple software systems. The Customer Support Coordinator reports directly to a Customer Experience Manager on a full-time basis. What you’ll do. -Complete inbound work in an omnichannel support environment, with a focus on phone calls but also including emails, customer tasks, live chats, and other channels -Independently complete administrative tasks according to standard operating procedures, including: -Scheduling and rescheduling customer appointments; -Processing order cancellations, returns, and warranties; -Providing customers with shipping and order statuses; and -Placing orders for additional supplies -Develop and maintain a working knowledge of our products to provide Level 1 Product Support information to customers -Properly address and route customers’ support needs, including complaints, leveraging a proficient and current understanding of services -Contribute to a larger team; meet department performance KPIs and productivity benchmarks, and adhere to expectations regarding time and attendance -Ensure our customers’ privacy and security; follow policies and procedures related to customer verification, data security, and other compliance requirements. -Act as an ambassador of the culture by embodying our values in each internal and external interaction -Other duties as assigned What you’ll bring. -1+ years of previous experience working in a high-volume call center environment or providing remote (phone/video) customer support -Demonstrated ability to effectively de-escalate and preempt frustration in customer interactions, fostering positive experiences and resolutions -Intermediate to advanced computer skill proficiency and familiarity working with support software; Salesforce experience a plus -Comfort working independently and efficiently in a fast-paced, high-touch support environment -Strong written and verbal communication skills delivered with a friendly and professional tone; ability to read, write, speak, and comprehend English effectively to assist customers via phone, video call, cases, real-time chats, and emails; proficiency in Spanish is preferred -A remote workspace that adheres to the company’s Home Office Requirements: -Reliable broadband or high-speed internet connection, capable of adequately conducting audio and video conference calls. Current standard is WiFi 6 (802.11ax) or WiFi 7 (802.11be) -A quiet and private space, appropriate for conducting confidential calls and other communications that reasonably eliminates the risk of being overheard, distracted, or interrupted

Job Title: Quality Improvement Assistant Director - Kidney/Dialysis RN - Jericho NY or Remote Location: Ideally looking for someone who can be onsite in Jericho but could consider remote if needed. Schedule/Shift: Monday - Friday, 40 hours a week Pay: 90-100k Overview: Looking for a bachelor's level nurse with a strong nephrology background who has a strong understanding of quality improvement who can manage a team of 3 social workers. This individual will be in charge of quality of care reviews so they will be asked to make clinical decisions, medical record reviews and need to make sure that the care that is provided is in the best interest of the patients and that the facility is just and accurate. Will also be in charge of quality improvement so the nurse needs to have an understanding of data driven decisions, how to find interventions, etc. Will be overseeing a staff of 3 social workers and so the nurse needs to have managerial experience. Responsibilities: This position functions as both a Quality Improvement Assistant Director and the designated nephrology clinical lead for Quality of Care (CQoC) activities. The Quality Improvement Assistant Director provides clinical leadership to the QI Program Project Leads in the development and implementation of quality improvement programs to reach goals established by CMS for dialysis and transplant centers. The QI Assistant Director works in collaboration with Medical Review Board members and other stakeholders across the program to define goals and oversee the design, implementation, metric development and monitoring, rapid cycle improvement, and evaluation of progress throughout the project period. The candidate should have strong verbal and written communication skills, be able to interpret and utilize data to drive forward quality improvement goals and be proficient in use of tools in the Microsoft Suite (Excel and PowerPoint) to support communications, public presentation, data submission, and compliance tracking and trending. The Assistant Director – Nephrology Quality Improvement Nurse will develop and implement quality improvement project plans based on his or her business line responsibilities while providing clinical oversight to other program QI project planning. Duties will include, but are not limited to: • Leads designated quality improvement initiatives under the direction of the Medical Review Board to meet the CMS Key Results and Objectives (including but not limited to, project design, implementation, metric development and monitoring, rapid cycle improvement, and evaluation of progress throughout project period)., • Completes and attends all CMS Monthly status reporting for the program providing clinical insight during related topic discussions and presenting on his/her business line project plans., • Builds and presents at each Network’s Board meetings providing clinical insight during related topic discussion and presenting on his/her business line project plans., • Provides direct supervision and mentorship to assigned staff, including performance management, workload prioritization, and professional development., • Serves as the clinical lead for all CQoC cases across assigned Networks. Provides expert clinical review, interpretation, and guidance on CQoC case findings., • Tracks and monitors CIQIP and CMS quality indicators and project progress across all clinical QI’s monitoring for trends and suggesting interventions where trends suggest failure to reach the program goals., • Participates in the development of each Network’s evaluation documents and participates in Network evaluation sessions focused on his or her project plans for quality improvement., • Educates the ESRD community on Network goals and quality of care objectives., • Contributes to the distribution and dissemination of research findings, assessment reports, data, and quality management procedures., • Develops and implements quality improvement, education, and training programs including organizing workshops, conferences, and seminars on quality management or ESRD related topics., • Provides results of Network activities to CMS through monthly and ad hoc communications with key stakeholders., • Maintains relationships with the Centers for Medicare and Medicaid Services (CMS), other ESRD related organizations, Forum of ESRD Networks and consumer / patient groups., • Maintains current, updated clinical information on all ESRD issues through materials in journals, computer generated renal list servers, and by attendance ESRD educational programs., • Performs additional responsibilities and leads special projects as assigned to support evolving program and contract needs. Qualifications: • Strong communication skills (written and verbal) with the ability to develop clear and concise reports and effectively communicate with, and be understood by, persons contacting the Network via telephone, • Strong interpersonal and advocacy skills with the ability to deal professionally and successfully with a diverse population, • Strong leadership, • Strong problem solving and organizational skills with the ability to prioritize assignments, maintain detailed records, and meet deadlines, • Must be proficient in Microsoft Suite and have experience working with Excel and PowerPoint; knowledge of data analysis and trending helpful., • Knowledge of state/federal agencies, community resources, and nephrology, • An understanding of continuous quality improvement concepts and tools, • Ability to abstract, compile, and interpret large data set, • Ability to travel as required. Education/Experience: • Active RN state licensure for the state you reside in, required., • A bachelor’s degree in related discipline required. A master’s degree in a related discipline, preferred., • A minimum of three (3) years’ experience in Nephrology required; experience with all modes of treatment available to renal patients preferred., • Demonstrated experience in quality improvement, • Professional certification preferred (e.g. certified nephrology nurse)

About: Premier Long Island plaintiff personal injury/medical malpractice law firm is looking hire an Intake Department Manager to lead, optimize, and scale our high-volume intake department. Responsibilities: • Lead and manage a remote intake team handling high-volume inbound leads and consultations, • Oversee all incoming prospective client communications with urgency, professionalism, and empathy, • Monitor and improve call conversion metrics, intake performance, response times, and signed case ratios, • Track and report KPIs including lead conversion, signed retainers, call handling metrics, follow-up compliance, and retention performance, • Evaluate and qualify potential medical malpractice and personal injury cases, • Train staff on lead conversations, objection handling, empathy, and intake conversion techniques, • Develop intake workflows, accountability systems, and performance standards to maximize efficiency and signed cases, • Coordinate attorney consultations and case assignments, • Ensure exceptional client experience from first contact through onboarding Qualifications: • Prior law firm intake management experience REQUIRED, • Experience handling high-volume legal intakes REQUIRED, • Plaintiff personal injury and/or medical malpractice experience strongly preferred, • Proven experience managing remote teams, • Strong understanding of call conversation metrics and KPI-driven performance management, • Ability to analyze intake data and improve conversion outcomes, • Must understand lead conversations, client psychology, and case qualification processes, • Excellent communication, leadership, and organizational skills, • Ability to thrive in a fast-paced, high-accountability environment

RPM Partners (_) is seeking a Managing Director with deep automotive and manufacturing restructuring expertise to advise clients through complex, high-stakes situations by delivering hands-on operational and financial solutions that strengthen performance and enterprise value. What it Means to Work for RPM Partners: You will have access to the breadth of resources and capabilities of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Lead complex restructuring, turnaround, and performance improvement engagements within the automotive and manufacturing sectors Serve as the senior restructuring leader and trusted advisor in high-stakes situations involving lenders, sponsors, management teams, suppliers, customers, and other key stakeholders Advise Original Equipment Manufacturers (OEMs) and automotive suppliers on liquidity management, operational stabilization, restructuring strategies, and business transformation initiatives Drive strategic and financial decision-making through sophisticated financial analysis, operational insight, and stakeholder negotiations Analyze and interpret complex financial and legal documents, including loan agreements, forbearance agreements, accommodation agreements, access agreements, and related stakeholder documentation Oversee supplier engagement and supply chain stabilization efforts during distressed and transitional situations Perform Chief Restructuring Officer (CRO)-type responsibilities, including cash flow oversight, operational execution, stakeholder communications, and turnaround implementation Lead and mentor engagement teams while managing multiple client engagements in fast-paced environments Develop and maintain strong client relationships and drive business development opportunities across the restructuring and automotive markets Deliver exceptional client service and thought leadership in complex advisory engagements Basic Qualifications: Minimum of 12 years of progressive experience in restructuring, turnaround, insolvency advisory, or performance improvement consulting Proven first-chair experience leading complex restructuring and turnaround engagements Significant experience advising automotive OEMs and suppliers Deep understanding of stakeholder dynamics, leverage points, and multi-party negotiations Strong experience with complex financial analysis, distressed situations, and operational improvement initiatives Experience reviewing and negotiating complex financial and legal documents Demonstrated success performing CRO-type advisory work Proven business development and client relationship management capabilities Strong interpersonal, organizational, leadership, and team management skills Preferred/Desired Qualifications/Credentials: MBA or other relevant advanced degree preferred CPA, CIRA, CTP, CFA, or other relevant professional certification EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About RPM Partners: RPM Partners is a joint venture partner of Eisner Advisory Group, LLC, focused on global turnaround and restructuring services for financially and operationally distressed automotive supply chains. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, investors, and key stakeholders who serve these clients. Should you need any accommodations to complete this application please email: _ #LI-JH2 #LI-Remote Atlanta

Job Description JOB SUMMARY: The Revenue Cycle Management (RCM) Director is a strategic leader responsible for overseeing and optimizing all aspects of revenue cycle operations across a large, multi-site surgical practice. The Director ensures financial integrity, drives operational performance, and supports compliance with all regulatory and payer requirements. This role collaborates closely with business operations, clinical leadership, and external vendors to support sustainable revenue growth and enhance the patient experience. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Leadership & Strategic Oversight Lead all Revenue Cycle Management functions, including Billing, Collections, Authorizations, and Credentialing Manage RCM operations across multiple office locations, including both on-site and remote teams Establish departmental goals, workflows, and KPIs to align with business objectives and compliance requirements Mentor, coach, and develop team members; provide training and ongoing performance evaluations Support recruitment and onboarding of revenue cycle staff; develop and maintain departmental training documentation Revenue Cycle Operations Oversee claim submission, payment posting, denial management, and accounts receivable follow-up Ensure timely and accurate prior authorizations and insurance verification processes Monitor billing compliance and coding accuracy, in accordance with federal, state, and payer-specific regulations Manage payer communications and disputes, including coordination and submission of IDR cases when applicable Maintain accurate and current provider credentialing with all contracted insurers Oversee all physician and provider credentialing, including initial applications, recredentialing, and payer enrollment for surgeons, physician assistants, and other billable staff Technology & Process Optimization Serve as liaison with EMR and billing system vendors to improve RCM tools and performance Implement process improvements to increase collections, reduce denials, and improve cash flow Develop and deliver regular performance reports, analysis, and dashboards for senior leadership Administrative & Cross-Functional Collaboration Collaborate with physicians, clinical staff, and front-office teams to improve billing workflows and financial transparency Ensure accurate data entry of referring provider and PCP information into the EMR system Support the creation of spreadsheets, audit reports, and PowerPoint presentations for internal projects Develop job aids and tools for collectors, including credential access guides, authorization logs, and accounts receivable audits EDUCATIONAL REQUIREMENTS: Bachelor’s Degree in Healthcare Administration, Business, or a related field required Master's Degree in Healthcare Administration, Business, or a related field preferred QUALIFICATIONS AND EXPERIENCE: Minimum 6-8 years progressive experience in healthcare revenue cycle management, with at least 4 years in a leadership role Strong working knowledge of the end-to-end revenue cycle, including health information, patient registration, coding, insurance verification, billing and claims processing, accounts receivable management, adjustments, remittance processing, and collections Deep understanding of prior authorizations, self-pay collections, Independent Dispute Resolution (IDR), and strategies for managing both payer-based and elective revenue streams Direct experience working with Medicare, Medicaid, commercial insurance plans, and Workers’ Compensation Experience in healthcare, surgical or specialty care setting is preferred Demonstrated leadership and team development capabilities Exceptional communication, organizational, and analytical skills Benefits & Perks: Competitive Salary with performance-based bonus potential Medical, Dental, and Vision Insurance Voluntary Aflac benefits, Pet Insurance & Discounts through PLUM and Working Advantage 401(k) Retirement Plan with employer contribution 19 Paid Time Off (PTO) and 8 paid holidays Employee Discounts on cosmetic and med spa services Wellness programs (Employee Assistance Program and discounted gym memberships) Professional Development Support and training opportunities Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job DescriptionAccount Executive Location: Huntington Station, NY (Onsite) Why You’ll Love Teq Teq is a leading Educational Technology company providing products, instructional and technical services and support nationally to the K-12 marketplace. Teq employs over 115 employees and is based in our Huntington Station, NY with a presence in 20 states in the U.S. Our mission is to empower schools with a unique blend of expert service, cutting-edge products, and unparalleled support, fostering creativity and passion in the 21st-century learning environment. We have been serving the educational community since 1972. The company offers a uniquely innovative approach to selling relevant solutions to schools we call “the complete thought.” Why You’ll Love the Position Teq cultivates a supportive, "Pod-based" sales environment where collaboration replaces internal competition. You won't fight for leads; instead, you will own your specific territory, working in a strategic partnership with a Field Sales Representative to grow your region. We provide the training that enables you to become a Go-to Expert and Consultant that schools trust. While you will inherit a pipeline of pre-existing customers, you will have the autonomy to hunt for new opportunities, knowing that the products you represent are top-tier and backed by an honest, transparent sales philosophy. *This is not a remote position The First 90 Days: Your Path to Success In your first week... • Dive into Teq’s product and service offerings and practice consultative sales techniques., • Get up to speed on our HubSpot CRM and automated communication tools., • Meet with different Teq departments to understand how to leverage internal resources for your customers.In your first month..., • Strategic Planning- Create product presentations, outline your daily rhythm, and set personal milestones., • Observe & Learn- Join "Teams" meetings and sales calls to see the Teq value proposition in action., • Become familiar with K-12 funding sources and school budget cycles., • Collaborate on strategic territory plans and learn to build efficient, winning quotes.Second month and beyond..., • Own Your Territory- Perfect your talking points and execute sales strategies to meet and exceed targets., • Manage your pipeline through daily phone, email, and teams interactions., • Conduct web-based demos and schedule high-impact site visits for your outside sales teammate., • Identify new revenue streams and occasionally represent the company at regional trade shows or on-site events.What You’ll Bring to the Team:, • 3-5 years of sales experience, EdTech sales a plus., • Proven track record of developing and maintaining strong relationships with stakeholders at all levels., • An entrepreneurial mindset with the ability to thrive in a fast-paced, self-directed environment., • Ambition to build a sales career with a positive, "coachable" attitude., • Strong communications skills with the knack for building stong relationships from behind a desk., • Excellent organization skills and the ability to prioritize tasks in a fast-paced environment., • Highly collaborative, reliable, and driven by a sense of shared accountability., • A robust work ethic and an open mind toward mastering new technology and funding landscapes., • Willing and able to work onsite five days per week in Huntington, Long Island, NYWhat We Offer:, • Base salary PLUS uncapped commission with opportunity to make over $100k+ your first year., • Generous PTO plus 15 paid holidays., • Work-Life Balance - defined workday with no evenings or weekends required., • Comprehensive insurance package including, Medical, dental, vision, life, and disability., • 401k Savings Plan with company matching., • State-of-the-Art Facilities - Access to demo products for personal and professional use., • In-office perks like daily snacks, holiday celebrations, Summer Fridays, and discounted products.If you’re ready to take the next step in your career and make a meaningful impact in the education sector, we want to hear from you! Teq is an equal opportunity employer committed to diversity, belonging, and inclusion. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans' status, or any other characteristic protected by law. Powered by JazzHR VAadn3r6OR

Job Description Location: US Remote JOB OVERVIEW: The Inside Sales Associate Manager will develop and lead a high-performing inside sales team responsible for driving account service and product growth (Sales and GP $), expanding service and product customer penetration, and converting new customers. This role will oversee both inbound and outbound sales efforts, ensuring every customer interaction contributes to revenue, gross profit growth, and retention. The manager will coach and mentor a team of Direct Sales Representatives and Sr. Direct Sales Representatives, set sales strategies, and partner with marketing, MSO /operations, and leadership to execute growth campaigns. The Direct Sales Manager will also support Hayes Franchisee questions related to product and service training and mentoring. KEY RESPONSIBILITIES: • Build, lead, motivate, and develop a team of Direct Sales Representatives and Sr. Direct Sales Representatives to meet and exceed sales targets, • Design and implement outbound sales campaigns to acquire new accounts and reactivate churned customers, • Oversee inbound sales calls, ensuring customer inquiries are converted into sales opportunities, • Drive initiatives that maintain and grow ordering levels within assigned accounts while increasing product diversity, • Collaborate with marketing and MSO/operations to execute campaigns, follow up on leads, and track performance, • Partner with marketing to ensure sales messaging and customer education align with business priorities, • Promote and integrate eCommerce solutions into the sales process to increase digital ordering adoption, • Monitor and report on sales metrics, pipeline health, and overall team performance, • Provide regular coaching, training, and performance feedback to develop the skills of each team member, • Help represent the Sales team at trade shows and industry events, supporting lead generation and account development SPECIFIC KNOWLEDGE & SKILLS: • Strong leadership and coaching abilities with a focus on developing talent, • Strategic thinker with hands-on execution skills for inbound and outbound sales campaigns, • Excellent communication and interpersonal skills with the ability to inspire and influence teams, • Analytical mindset with the ability to track and optimize sales performance metrics, • Consultative selling expertise with an understanding of account growth and product diversification strategies, • Highly organized, results-oriented, and comfortable managing multiple priorities in a fast-paced environment, • Collaborative team player who thrives in a growth-focused, performance-driven culture GENERAL SKILLS & COMPETENCIES: • Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance, • Outstanding verbal and written communication skills and ability to resolve disputes effectively, • Excellent presentation and public speaking skills, • Excellent independent decision-making, analysis and problem-solving skills, • Understand and act on financial information that contributes to business profitability, • Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility, • Lead team(s) to achieve company goals in creative and effective ways, • Excellent planning and organizational skills and techniques, • Communicate effectively with senior management, • Good negotiating skills and ability to effectively manage outsourced relationships, • Ability to influence, build relationships, understand organizational complexities and manage conflict, • Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures, • Ability to lead virtual teams MINIMUM WORK EXPERIENCE: • Typically, 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience., • Proven track record of driving revenue growth and managing a high-performing inside sales team, • Experience with CRM platforms NetSuite, BC and Salesforce is preferred, • Background in dental, medical device, or B2B healthcare industry is highly desirable, • Experience implementing or managing eCommerce-driven sales initiatives is a plus PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline: Business, Marketing, Communications, or related field preferred. Master's degree or global equivalent a plus. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required.

Job Location(s) US-NY-Old Westbury Job ID 2026-4504 Division Networks, Systems & Telecommunications. Position Type Staff Type Regular Full-Time Category Information Technology Work Mode Hybrid New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide. The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 112,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university's community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future. For more information, visit nyit.edu. New York Tech is seeking an AI Enablement & Solutions Specialist to accelerate the responsible adoption of AI across the university. This role pairs consultative partnership with hands-on technical support to identify, pilot, implement, and sustain AI-enabled solutions that improve operations, enhance academic and advising support, and enrich the overall student experience. The AI Enablement & Solutions Specialist evaluates emerging capabilities, runs pilots and proof-of-concepts, and supports solutions through deployment and steady-state operations. This position defines success metrics and reports ROI (e.g., time saved, cost avoided, adoption rates, enhanced service quality, and risk reduction) while ensuring alignment with data governance, security/privacy/compliance, and ethical best practices. This position is eligible for a hybrid/remote work arrangement, with flexibility to work remotely and onsite at our Old Westbury office in accordance with New York Tech's remote work policy. Partner closely with academic and administrative departments to understand their goals, challenges, and concerns, and to identify where AI can thoughtfully add value-with an emphasis on improving efficiency, decisionmaking, and student success. • Identify, assess, and help prioritize AI use cases that balance innovation with institutional risk, ensuring solutions are appropriate, feasible, and aligned with university needs., • Collaborate with IT colleagues to design, pilot, and evaluate AI-enabled solutions, including configuration and integrations with existing systems and platforms, while ensuring data quality, security, and reliability., • Serve as a trusted advisor on AI best practices, helping campus partners understand what is possible, what is appropriate, and what requires caution, especially when working with sensitive or regulated data., • Work closely with legal, compliance, and data governance partners to assess risks, protect institutional and student data, and ensure AI solutions meet privacy, security, and regulatory requirements., • Lead or support the full lifecycle of AI initiatives-from exploration and proof-of-concept through implementation, change management, and adoption-providing hands-on assistance with setup, testing, troubleshooting, documentation, and operational handoff., • Conduct feasibility assessments and post-implementation reviews to evaluate outcomes against defined metrics, gather feedback, and inform continuous improvement., • Define success metrics and baselines for AI initiatives (e.g., cycle time, workload reduction, cost avoidance, service levels, satisfaction, adoption/usage, and compliance/risk indicators) and measure ROI through post-implementation reporting and continuous optimization., • Provide direct, hands-on support to campus partners during and after deployments (e.g., guided onboarding, testing, issue triage, and coordination with vendors and internal support teams) to ensure solutions are adopted and sustained., • Help build campus understanding and confidence around AI by developing and delivering training sessions, workshops, and documentation that promote responsible use, adherence to data governance requirements, privacy awareness, and ethical considerations., • Translate complex AI concepts into clear, accessible language for audiences with varying levels of technical expertise., • Stay informed about emerging AI trends and tools, bringing forward ideas that are forwardlooking yet practical., • Contribute to the development of a measured, strategic roadmap for integrating AI into university systems and processes, prioritizing initiatives that deliver clear value while protecting data and minimizing risk., • Bachelor's degree in computer science, information technology, artificial intelligence, data science or related field. Master's degree preferred., • At least 1- 2 years of experience designing and implementing AI and/or data solutions, preferably in a higher education; preference will be given to candidates with AI project support experience or other technical consulting roles of similar scope and impact., • Strong knowledge of applied AI/ML, including natural language processing and common higher education use cases., • Experience assessing stakeholder needs, defining scopes, and delivering AI initiatives; understanding of IT infrastructure and data governance., • Experience driving enablement and adoption for new tools (communications, training, and change management)., • Hands-on experience supporting AI solutions from implementation through steady state (configuration/testing, troubleshooting, onboarding/documentation), coordinating with vendors and internal teams as needed., • Project management skills to manage competing priorities, meet deadlines, and drive change through to completion., • Strong analytical and problem solving skills, with sound judgment and a practical approach to solution design., • Knowledge of AI ethics, privacy (e.g., FERPA and applicable state regulations), and information security best practices., • Collaborative, customer oriented approach; able to learn new tools quickly and work effectively with cross functional partners., • Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences. New York Institute of Technology offers numerous opportunities to enhance personal and professional growth and provides employees with a competitive compensation and benefits program inclusive of generous paid time off, holidays, tuition remission, and retirement plans with employer contributions. New York Institute of Technology is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. In compliance with local legislation as well as to provide greater transparency to candidates, the annual base salary range for this position is listed. New York Tech considers factors such as (but not limited to) scope and responsibilities of the position, candidate experience/expertise, education/training, key skills, geographic location, internal peer equity as well as market, organizational considerations and/or applicable collective bargaining agreement when extending an offer. USD $110,000.00/Yr. USD $130,000.00/Yr.

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