As an Online Chat Representative, you will be the primary point of contact for customers seeking assistance with products or services via live chat. You will provide timely, accurate, and helpful responses to customer inquiries, resolving issues and promoting customer satisfaction. Key Responsibilities: - Respond to Customer Inquiries: Provide timely and accurate responses to customer queries via live chat, addressing concerns and resolving issues efficiently. - Troubleshoot and Resolve Issues: Identify and resolve customer complaints, escalating complex cases to higher-level support when necessary. - Product Knowledge: Provide accurate information about products and services, ensuring customers have a seamless experience. - Documentation: Maintain detailed records of customer interactions and transactions. - Collaboration: Work with internal teams to enhance customer experience and resolve issues. Required Skills: - Excellent Written Communication: Strong written English skills with attention to detail. - Multitasking: Ability to handle multiple chat windows and prioritize tasks effectively. - Problem-Solving: Strong analytical and problem-solving skills to resolve customer issues efficiently. - Technical Skills: Familiarity with chat support software, CRM systems, and basic computer applications. - Customer-Centric Approach: Empathy and patience when dealing with customer concerns. Work Environment: - Remote Work: Many online chat representative positions are remote, requiring a reliable internet connection and a quiet workspace. - Flexible Hours: Some positions offer flexible hours, while others may require working specific shifts, including evenings and weekends. Qualifications: Education: High school diploma or equivalent; some employers may prefer a college degree. Experience: Previous customer service experience, especially in an online or chat environment, is often preferred. Training: On-the-job training is usually provided to familiarize representatives with company-specific products and services. Benefits: - 401(k) Matching. - Health Insurance. - Dental Insurance. - Employee Discount. - Flexible Schedule.
Real Estate Wholesaling New York, NY $100,000 to $250,000 Yearly (plus commission) Part-Time Job Description Compensation: Initial Pay: Commission-based Future Pay: After proven performance and experience, transition to a base salary + commission model Job Overview: We are seeking a highly motivated and reliable Cold Calling Virtual Assistant to join our growing real estate wholesaling business. This is a remote position ideal for someone with excellent communication skills, a professional phone presence, and a strong work ethic. Your primary responsibility will be to contact potential property sellers, build rapport, and gather property information to pass along to our acquisitions team. Key Responsibilities: Make outbound cold calls to property owners daily using provided scripts Follow up consistently with leads and maintain communication to nurture relationships Qualify leads by collecting necessary information (condition, motivation, timeline, price, etc.) Log all interactions and updates in our CRM system Work closely with our team to schedule appointments or hand off hot leads Stay organized and meet daily/weekly performance goals What We’re Looking For: Excellent English communication skills(spoken and written) Comfortable and confident on the phone — you’ll be making many calls daily Strong follow-up and people skills — ability to build rapport and nurture leads Detail-oriented and reliable — you keep track of conversations and follow through Ability to work independently and manage your own time Sales or real estate experience is a plus, but not required Benefits: Remote work with flexible hours Growth potential within a rapidly expanding real estate team Training and script provided Performance-based pay with opportunities for salary + commissionas you gain experience and show results Apply Now If you’re hungry to learn, eager to grow, and ready to hustle, we want to hear from y Why Work Here? Grow with a fast-paced real estate team, earn uncapped commissions, and gain hands-on experience in property investing from day one