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Job DescriptionSalary: $7,500 - $9,000/mo DOE AnswerLab is looking for contract UX Researchers based in NYC. Must be comfortable conducting in-person sessions. Who We Are AnswerLab is a UX research and experience strategy firm that partners with the worlds boldest brands to create experiences people love. We dont just deliver insightswe shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta. As a team of experience strategists, we uncover the why behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users. What makes us successful is simple: the people who work here. Were a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, youre empowered to lead, grow, and have a real impactsupported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way. Who You Are You are passionate about research: you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the research experience and listening deeply to their needs as you conduct studies that address their business questions. Youre proactive, adaptable, and organized: youre ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward. Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.). This role requires availability to attend in-person research sessions or client meetings at our NYC office or designated client sites. The qualified candidate will be responsible for: • Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward, • Leading UX research studies end-to-end, including:, • Consulting on research methodology or project scope, as appropriate, • Developing moderator guides, • Consulting with clients on the development of prototypes for testing, • Moderating remote and in-person (when safe) user experience research studies or conducting interviews in the field, • Analyzing the research findings, delivering insights that address the stated research questions, • Crafting recommendations in alignment with research findings for potential next steps in product development, • Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations, • Collaborating with clients to ensure the report meets their business needs, • Presenting to client teams, • Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients, • Continuing to develop your research and consultative skills, leveraging these skills to create research experiences that our clients, participants, and colleagues love while delivering impactful results, • Keeping projects on schedule and within scope and budget The qualified candidate will have experience in and meet most of the criteria listed below: • 4+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field., • Leading consulting engagements with clients/stakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusions, • Designing and writing discussion guides, screeners, test protocols, and final reports, • Using online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.), • Conducting presentations with senior-level business managers and executives, • Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems, • Ability to engage with business and research managers in Fortune 500 companies, • Excellent communication skills and the ability to facilitate discussions, • Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver, • Presentation skills, including building slide decks and presenting results and recommendations to clients, • Undergraduate and/or advanced degree preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methods In addition to expertly meeting the requirements outlined above, your success will be measured on our eight Core Values: AnswerLab's Core Values: • Build trust, • Provide amazing service, • Support and Encourage Inclusivity, • Jump in to help others, • Handle change with flexibility, • Innovate our products and processes, • Explore creative solutions to challenges, • Make AnswerLab a great place to work Physical Requirements: • Overtime may be required to meet project deadlines., • Sitting for extended periods., • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects. No staffing/recruiting agencies, please. We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time. At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job DescriptionAmalgamated Bank seeks a dedicated Chief Information Security Officer to be responsible for designing and implementing the Bank’s Information Security program while protecting the business from cyber security threats. This is a hybrid role reporting to our NYC headquarters. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Develop and maintain an Enterprise Information Security Program, • Design a critical response process for Cyber Security incidents, • Identify, report and control Cyber Security incidents, • Manage and train Information Security staff and develop and deliver Information Security training to the Bank’s employees, • Continuously monitor threats to the Bank’s operating environment, • Approve and administer identity access policies, • Maintain a current understanding of the IT and Cyber Security threat landscape for the industry, • Ensure Bank compliance with relevant Information Security laws and applicable regulations, • Lead, and assess the results of periodic security tests, including internal and external penetration testing and phishing, • Schedule table-top exercises for Crisis Team and senior management and report findings to management, including implementation of recommendations, • Review and approve Information Security policies, procedures and controls, • Ensure that they are kept current and are communicated to staff/consultants, • Ensure staff/vendor compliance with the Bank’s security policies and procedures, • Manage a team of employees, contractors and vendors involved in Information Security, • Brief the Executive Team on status and risks, overall strategy and necessary budget, • Communicate best practices and risks to the Bank, • Perform a risk assessment of the Bank’s vulnerabilities in the Cybersecurity landscape and develop the Bank’s risk appetite for Information Security, • Develop Key Risk Indicators (KRIs) and dashboard metrics reporting to both the Management Team and the Board of Directors, • Establish strong working relationships with the Heads of IT and business lines, • Develop and present quarterly reports to the Board of Directors. Knowledge, Skills and Experience Requirements: • Master’s degree or equivalent experience, • Minimum of ten (10) years of experience, at least five (5) years focused on managing information security in a complex, matrixed environment, • Extensive experience in regulated industries, especially financial services; banking experience is preferred, • Proven ability to create and maintain enterprise-level information security programs, • Motivated individual with strong analytical, problem solving and root cause analysis skills, • Ability to work on multiple, time-critical projects simultaneously, • Knowledge of Data Privacy Laws, • Working knowledge of information security engineering concepts and principles, • Familiarity with DFS 500 and similar regulations, • Experience working with external regulators, including NY DFS and FDIC, • Excellent verbal and written communications, including presentation of complex data in easily, understood ways, • Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects, • Experience presenting to senior levels, including Board of Directors, • CISSP, CISA or CISM designations preferred Our job titles may span more than one career level. The starting base salary for this role is between $240,000.00 – $260,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. Why Join Us? A career in our research practice will provide you the opportunity to help institutional investors and management consultants discover new insights and make cutting edge business decisions by connecting them with industry subject matter experts for 1-1 discussions. As part of our team, you will develop a deep understanding of a client's underlying research interest and build a knowledge base of multiple industries. No two days are the same at Capvision. At one moment you will be assisting a hedge fund's research into the European airlines market by recruiting an industry expert in the space. At the next you will be working alongside a global management consulting firm and speaking to a former c-suite executive from a Fortune 10 company who can provide insights into the United States eCommerce and Grocery Delivery space. Does this sound interesting to you? Project Manager, Client Associate - Job Responsibilities • PMs are key project managers, responsible for end to end project management, delegating tasks to team members, and directing client communications, • PMs are key decision-makers in expert selection, driving success through understanding client pain points, conducting cursory industry research, formulating and executing on sourcing strategies, and delivery of qualified experts, advisors, and consultants to influence client research, • Ensure team members are contributing to projects and achieving key measurable project-based goals, • Directly contribute to strategy and company growth through building and managing client relationships and training junior team members, • Collaborate with Account Management, Sales, Compliance, and International teams to ensure client engagement growth, • You will lead the charge in developing screening criteria and questions, as well as sourcing strategies to deliver qualified consultants, experts, and advisors to clients, based on client briefs and instructions, • Capvision PMs exercise discretion and independent judgment with respect to matters of significance and have direct impact on business operations of Capvision, Capvision Experts, and Capvision Clients, • Strong academic background gained in any undergraduate degree, • 8+ months of working experience in business development, sales, account management, agency recruiting, or consulting, • Fluent in English. Fluency in additional languages is a strong plus, • Direct experience in stakeholder management with junior team members, • Ability to flourish in a KPI driven environment, • Excellent interpersonal, written, and verbal communication skills, • Strong time management skills and ability to set own schedule without falling behind on tasks, • Detail-oriented, strong organizational skills and ability to multitask projects in a fast-paced & changing environment both independently & collaboratively, • Ability to thrive in a collaborative, team environment, • An energetic self-starter with an entrepreneurial mindset who can learn quickly and actively seeks out new business opportunities, • Openness to being mentored and given constructive feedback, • Mature, professional, self-assured, presentable, humble, confident are just a few of the words to describe successful PM, • Compensation: $87,000 - $110,000 on average for high-performing associates. Consisting of $70,000 base salary + uncapped monthly bonus, • Very fast paced and motivated culture, • Great office, colleagues, and growth culture!, • Paid vacation, sick days, and company holidays, • Healthcare, vision, and dental plans, • Tax-free commuter benefits program, • Monday breakfast, weekly happy hours and events, free snacks and coffee/tea, • Mobile phone reimbursement (Annual $600), • Monthly commuting stipend (Annual $1,200), • Company sponsored meal plan - FREE lunch ($1,200 value), • 401K plan – 3% contribution, • Online Mental Health Therapy, • Gynecology and Family-building Care

Job DescriptionAbout vCluster Labs We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures (first investor in OpenAI, GitLab, Stripe, Doordash) and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture. We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k GitHub stars). Open source is part of our DNA. The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns. Responsibilities * Lead Strategic Partnerships: Identify, initiate, and manage partnerships with data center infrastructure vendors (GPUs, hardware, networking, storage), cloud providers, Kubernetes-focused startups, and major CNCF projects to drive product adoption and ecosystem growth. * Build Joint Value Propositions: Co-design technical integrations, reference architectures, solution bundles, or go-to-market campaigns that demonstrate vCluster's value in real-world use cases. * Own Relationship Development: From first outreach to signed OEM agreements, including long-term growth of the relationship and everything that contributes to mutual success—marketing, sales, engineering, and executive touchpoints. * Drive Awareness Through Collaboration: Collaborate with partners on blog posts, webinars, case studies, conference talks, and joint events to showcase what we’re doing together. * Work Cross-Functionally: Partner with Product to explore technical integrations, with Marketing to amplify joint efforts, and with Sales to unlock channel or co-selling opportunities. * Stay Close to the Ecosystem: You’ll be deeply plugged into what’s happening in the Kubernetes/CNCF/Infrastructure space, always looking for the next breakout tool, emerging trend, or commercial synergy. Requirements * Know the Kubernetes Ecosystem Cold: You’ve worked in or with cloud-native companies, understand the CNCF landscape, and can speak credibly about infrastructure, workloads, and enterprise platforms. * Understand Both Tech and Business: You can discuss NVIDIA GPUs, OpenStack integrations, or HyperShift vs vCluster one minute, and negotiate partner margins or BD strategy the next. * Have Rolled Up Your Sleeves Before: You’ve built or launched a successful partner program, negotiated strategic deals, or led integrations from scratch—not just managed them. * Are a Builder and Operator: You don’t wait for playbooks—you write them. You turn “we should partner with X” into “we’ve shipped a joint solution with X and presented it at KubeCon.” * Can Navigate Startups and Giants: You’re as comfortable working with early-stage founders as you are negotiating terms with major hardware giants. Bonus Points * Existing relationships with Kubernetes ecosystem leaders at companies like NVIDIA, Dell, AWS, Azure, as well as any major OSS startup companies in the CNCF space * Experience in channel/solution sales, tech alliances, or field/partner marketing * Background in infrastructure tools, platform engineering, and open source business models preferred Benefits We offer the following benefits: * Competitive Salary: We offer a competitive compensation package, including equity. * Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country). * Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day. * Workplace Flexibility: We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way. Why join a startup like vCluster Labs? Since we are a fast-moving startup, you will not be number 14,589 in our company but rather become an essential part of our team right from the start: * Fast Application Process: We will typically get back to you within a week. No need to polish your resume for us. Just send us some links (e.g. LinkedIn, etc.), answer a few questions about your previous experiences, and hop on a quick Zoom call with one of our team members to see if you’re a good fit. We will respond quickly and make hiring decisions within days rather than months. * Open-Minded Work Environment: You can always speak your mind - no company politics or unnecessary formalities. We are operating in a lean, honest, and efficient way and we are looking for different perspectives, constructive feedback and creative, motivated people who want to make a difference. * Grow With The Company: We are a small company right now but we are growing incredibly fast because we work on something that has a lot of value to engineering teams in large enterprises. Joining vCluster Labs early will give you the chance to advance much faster to the next step on the career ladder than in any larger company. * Responsibility From Day 1: You will see right from the start that your work will immediately have an impact in our company and you can shape the future of this company together with the rest of our team. Grow with us and benefit from being part of this journey from the start. Culture & Values At vCluster Labs, we value and stand for: * Technical Excellence: We are determined to build best-in-class technology and ship high-quality software because we know that our users are engineers themselves. * Customer Obsession: We are going above and beyond to make our customers and users happy, which means striving for great usability, excellent documentation and support as well as fast response times for feature requests and bug reports. * Impressive Speed: From user feedback to shipping a new feature to address this feedback, we usually take less than a week in most cases and our users absolutely love us for this. * Bold Innovation: We are constantly questioning the state-of-the-art to find and address important issues in our space, even if that means abandoning any existing technologies and starting from scratch again. * Open Source & Open Mind: We are actively contributing and maintaining open-source projects and we believe that building an open-minded team culture that respects different perspectives and welcomes constructive feedback is equally paramount to our success. vCluster Labs provides equal opportunities for all candidates. We celebrate diversity and are committed to creating an inclusive work environment for everyone who becomes part of our team. We are also actively promoting measures to reduce bias throughout our hiring process to ensure that everyone gets the same opportunities. Compensation Range: $160K - $200K

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About The Role This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open new channels and markets. As a member of the Partnerships team, it will be your responsibility identify, develop and growth strategic partnerships with national providers. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health's programs. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Identify, negotiate, and implement strategic partnership with employers, benefits consultants, and TPAs, • Develop and execute a comprehensive prospecting strategy to generate new business opportunities through various channels including cold outreach, referrals, email campaigns, and networking events, • Cultivate a deep understanding of the products and capabilities of both Charlie Health and potential partners to identify opportunities to create mutual value for both parties, • Project manage the partnership funnel including scoping, contracting, and program design, • Partner with internal teams to ensure partnerships are properly implemented and processes / operations are set up to drive a successful partnership, • Serve as the primary point of contact between Charlie Health and partner organizations, ensuring ongoing needs are met and maintaining a client-centric focus, • Utilize CRM tools such as Salesforce to accurately track partnership activities, communication, and market data, • Establish key performance indicators (KPIs) to measure the success of partnership initiatives. Track and analyze performance metrics to evaluate the effectiveness of partnerships and identify areas for optimization and improvement, • Represent Charlie Health at industry conferences, trade shows, and relevant events to enhance visibility and network with potential partners, • Act as the in-house expert on relevant markets, providing insights and guidance to internal teams as neededRequirements, • 10+ years of business development experience, including 3+ years of experience in sales leadership, • 5+ years of experience in behavioral health or healthcare strongly preferred, • Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B setting, • Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs, • Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Ability to travel 40% of the time for meetings with potential partners, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Expert in advising, presenting to, and persuading senior corporate personnel, • Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies, • Work authorized in the United States and native or bilingual English proficiency Additional Information The total target base compensation for this role will be between $150,000 and $180,000 per year at the commencement of employment. The target total cash compensation range, including potential bonus, will be between $194,000 and $234,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWe have an exciting opportunity for a Manufacturing Field Technician at a partner facility in the Las Vegas, NV area. This position offers you the ability take part in the company's emergence on the international market, by travelling across the U.S.A and using your technical skills to resolve equipment issues at customer sites to get them back up and running at optimal performance while also having the chance to participate in different areas of the business. Schedule: 40hr/week (Day shift preferred) Flexible schedule. Location: Hybrid/Remote - Candidate can reside anywhere in the USA but will be going to different customer sites across the USA to perform work. Language: English, (French or Spanish is a plus). Duties and Responsibilities: • The ideal candidate for this role will be a self-starter who is not afraid of taking the lead to make the right decisions when faced with a variety of scenarios in order to get the customer sites up and running in a timely manner., • Travel to customers' site to setup, repair equipment, and conduct service and training related tasks., • Troubleshoot packaging equipment (Machinery), identify and resolve issues., • Test equipment to ensure it performs in accordance with best practices and specifications., • Evaluate equipment functionality and propose continuous improvements to appropriate team for review and future consideration., • Analyze customers' requirements and specifications to ensure current equipment meets their needs and or if additional equipment is needed in order to meet production goals., • Support customers (remotely, via phone, and in person) on the operation and troubleshooting of equipment., • Solve and facilitate customer service issues as they arise., • When not on the road, you will assist with machine assembly, machine testing, training, quality control, documentation and factory acceptance testing assistance, shop work, as well as customer demonstrations (Demo)., • Perform duties related to special projects as required. RequirementsEducation • High school diploma or equivalent (Required). Work Experience & Technical Skills Requirement • Be technically inclined from a mechanical, electrical and machine/equipment automation standpoint (Required)., • Manufacturing experience 7 years (Preferred)., • 5 years experience in assembly and/or service of industrial equipment., • knowledge of line packaging or related equipment (Preferred)., • Have the ability to read engineering drawings., • Skills with automation and IT equipment, PLC and HMI., • Excellent communication skills. Field service report writing will be required., • Have the ability to handle delicate customer situations in a customer friendly manner as you will be representing the company., • Able to communicate the process and plan of action in a calm and polite manner., • Able to manage and foster a positive customer relationship., • Capable of clearly and concisely articulating situations back to head office in a timely manner for matters that require an approval prior to proceeding with a decision., • Able to quickly think on your feet to come up with solutions and how you it will be implemented., • Be open-minded to try new ideas for solutions with a positive attitude., • Be meticulous, detail oriented and keep records of all actions performed during service calls both remote and onsite., • Be resourceful when faced with new issues that have not been encountered before., • Have the ability to troubleshoot effectively despite a stressful situation., • Able to work with little guidance alone as well as in a team., • Shows initiative, drive and willing to learn and grow with the company., • Prior experience in conducting installation & servicing of machines Certificate & License Requirement • A valid driver's license and the ability to travel without restrictions across USA., • Valid passport and authorized to travel to Canada. Benefits What We Offer: • Bonus compensation., • Attractive benefits package (Health, Vision, Dental)., • PTO (Paid Time Off)., • A work environment where you’re contributing to the growth of the organization on the international stage.

Job DescriptionOperations Genralist Location: New York, Manhattan - Hybrid/Remote Salary range: $80,000 - $90,000 + options Reporting to: COO About us Duel is a SaaS company on a mission to make Brand Advocacy the industry standard philosophy for building brilliant retail brands. It was founded by world record-breaking adventurer and former brand ambassador Paul Archer, alongside viral games developer Naio Tsarouchis. We exist to show that companies built for advocacy can change the world. We believe there’s a better way to build businesses, and we seek to prove that caring for people over short-term sales builds Brand, which in turn yields long-term and exponential profit returns thanks to the advocacy it drives. The Duel Brand Advocacy Solution allows enterprise brands to do just that, scaling how they manage their relationships with thousands of advocates, customers, creators and brand ambassadors. We’re proud today that 60 brands such as Abercrombie & Fitch, Charlotte Tilbury, Spanx, Victoria’s Secret, LUSH and Elemis (to name a few, but not to name some household names that we can’t talk about… yet) are doing just that. The Duel team comprises psychologists, brand experts and community builders, combining cutting-edge brand expertise with seasoned SaaS experience. The Role This is a builder’s role. You’ll lead the operational set-up of our NYC office, not just sourcing desks and ordering laptops, but creating a space that feels like Duel: intentional, energetic and built for momentum. You’ll be working closely with the GTM teams to deliver in-office experiences that show our brand at its very best, whether that’s hosting a podcast recording, pulling people together for a community lunch or running an event for key customers. At the core, you’re building the operating system behind it all: scalable, repeatable Dueligan rituals and processes that empower people rather than slow them down. You’ll be the heartbeat of our US operations, the person people naturally gravitate towards, making sure every new hire is set for brilliance. You’ll coordinate our vendors, support the execution of company cadence, roll out new tools & processes (while optimising the ones already in play). This is a role for someone who understands that operational excellence and energy are not separate things, that strong culture doesn’t just happen; it’s built, protected and lived every day. We’re looking for someone who will… * Own the end-to-end setup of our new NYC office, from securing space and coordinating suppliers to creating an environment that reflects Duel’s culture and energy * Partner closely with the GTM team to run in-office experiences that engage customers and our wider community; including podcasts guests, founder lunches, customer dinners and small-format brand events * Design and implement foundational processes and rituals for a newly in-office US team (e.g. daily rhythm, meeting cadence, onboarding flows, office operating procedures), ensuring they are scalable and repeatable as we grow * Act as the centre of gravity for US operations, representing the Central Operations team on-the-ground in the US, adapting global processes and initiatives so they land effectively in NYC. * Procure and manage all hardware and IT setup for new US hires (laptops, access tools, onboarding workflows) so they are productive from day one * Coordinate and manage third-party suppliers and vendors across workplace, operations, platforms and tools to ensure everything runs smoothly and efficiently * Support the execution of company cadence and company-wide meetings, including all-hands, offsites and cross-regional sessions hosted from the US * Roll out new internal tools and operational processes, and continuously identify opportunities to simplify, optimise and improve how we work * Support broader operational responsibilities including US entity compliance (in partnership with Finance/Legal), office security and maintenance, health & safety, risk / incident escalation, and travel and logistics coordination for visiting execs and team members We’d love to hear from you if… * Have 3–5+ years of experience in an operational or people experience & operations role, ideally within a SaaS or high-growth startup environment * Have worked in a People Operations or People Experience team and understand how operational work connects to employee experience and retention * Have previously supported a company through a new market launch or regional expansion and understand the nuance of embedding processes and culture in a new location * Enjoy executing and delivering, from sourcing and standing up office space, to onboarding new hires, coordinating vendors and managing day-to-day office operations * Thrive in ambiguous, fast-moving environments, and naturally turn unclear areas into structured, repeatable processes * Know how to bridge cultural and operational norms across international teams (e.g. UK → US), and recognise when to adapt a process to make it land locally * Naturally spot operational gaps or inefficiencies, and proactively document, improve and communicate processes so they can scale with the business * Have experience coordinating complex company launches, offsites, regional team days and customer experience moments * You are confident working in Notion (must-have), Google Suite, Slack and HubSpot, plus tools such as TravelPerk, Secureframe, survey / automation tools and operational dashboards * Have experience managing US entity compliance, with NY State workplace regulations and an understanding of the broader US workplace context The Dueligan Culture * We want to build a remarkable company with remarkable people and a remarkable culture that you will want to shout from the rooftops about. Advocacy is our north star, both for our customers and our employees. * A High Trust, Tight Ship, full of Utterly Lovely & Bloody Brilliant People doing their Best Work Together * We value trust and freedom above all else. Yet this must be combined with deep ownership, execution, and clear, candid communication. If this is not how you are at Duel, or you break that trust, you will not be around for long. * Dualigans combined are the largest shareholders in Duel. We take that concept of ownership seriously. In-person and remote working balance ... We do much of our best work as a team together in the office, which is why we are only hiring people within a commutable distance of our London or New York offices. However, we also know that we do our best work alone at home, and we all need to be able to balance work with life, childcare commitments, and other responsibilities. The office philosophy is hybrid, where you're encouraged to be in the office a few days a week, namely when your team will be there. However, the name of the game with everything we do is freedom and flexibility. So you do, as long as it's not at the expense of others. Duel Perks and Package We have a growing benefits package, including; * Flexible working hours - if you need to fit around childcare or life, we understand. * Generous Official holidays, but we trust you to take what you need: 25 PTO Days + 11 Statutory Holidays + End-of-year break (3-4 additional days depending on dates) * Options scheme for all full-time employees - it’s important to us that everyone shares in what we build. * US Healthcare Options * 401K Match Plan * Company MacBook * $350 WFH Set-Up * Headspace Contributions * Personal Development budget and support * 2 additional days leave for volunteering

Job Description Ready to join one of the leading agencies in the growth space? You've arrived at the right place! We are: We are a team of growth leads, creatives and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together growth marketing, content and creative expertise into a single cohesive team augmented with robust data analytics and proprietary AI tech.We are headquartered in NYC and support our partners across the globe. Our client portfolio spans VC-backed startups, scale-ups and Fortune 500 brands including the likes of Nike, Oura, Amazon, Spring Health, TikTok, Intuit, P&G and many more. We have been delivering what others only promise since 2016 so why settle for good enough if you can be up to NoGood! We are looking for: We're looking for a skilled Talent Acquisition Specialist to drive our hiring efforts for technical and GTM roles for NoGood’s sister company- Goodie AI. You'll be the architect of our talent pipeline, managing full-cycle recruitment while ensuring every candidate experiences the NoGood and Goodie culture from first contact through their first day. This role combines strategic recruiting with hands-on people operations, making you a key player in scaling our team and strengthening our culture. You're a people-first recruiter who understands that great hiring goes beyond matching skills to job descriptions. You excel at identifying potential, building relationships with candidates across diverse backgrounds, and creating hiring experiences that reflect our company values. You thrive in fast-paced environments and can seamlessly juggle multiple priorities while maintaining high standards. You'll be instrumental in building NoGood and Goodie’s future by identifying and attracting the talent that will drive our growth. Your work directly impacts our ability to deliver exceptional results for clients while creating an environment where team members thrive. You'll have the opportunity to shape both our talent acquisition strategy and company culture. You'll do: Full-Cycle Recruitment • Partner with hiring managers to define role requirements, develop sourcing strategies, and execute hiring plans for technical and GTM positions, • Source, screen, and interview candidates for roles including: Software Engineers, Data Engineers, Product Design, Marketing professionals, Sales professionals, and other technical and GTM positions, • Manage candidate pipelines from initial outreach through offer acceptance and onboarding, • Proactively build and maintain a robust network of qualified candidates across target roles and markets, • Ensure every candidate has an exceptional experience that reflects NoGood's and Goodie values and culture, • Act as a brand ambassador, representing NoGood and Goodie professionally in all candidate interactions, • Develop and refine our recruitment messaging and positioning to attract top talent, • Assist in the design and execution of comprehensive onboarding experiences for new hires, • Coordinate 30, 60, and 90-day check-ins and development plans, • Manage new hire documentation, compliance requirements, and first-week schedules, • Collaborate with the People Team to plan and execute culture initiatives including team events, offsites, happy hours, and celebrations, • Support employee engagement efforts across our New York , remote US, and global team, • Collaborate with leadership on team-building initiatives and company culture development, • Track and analyze recruiting metrics to identify trends and improvement opportunities, • Provide regular reporting on hiring pipeline, time-to-fill, and candidate experience metrics, • 2+ years of full-cycle recruiting experience in fast-paced environments- preferably at an AI, SaaS, or similar tech startup(s), • Proven track record hiring for technical, marketing, sales, and creative roles, • Experience with both domestic and international hiring processes, • Proficiency with applicant tracking systems (ATS) and sourcing tools, • Knowledge of recruiting platforms (LinkedIn Recruiter and specialized job boards aimed at tech and startup hiring), • Experience with HR information systems and documentation management, • Excellent judgment in assessing candidate potential, cultural fit, and role alignment, • Outstanding written and verbal communication skills, • Ability to build rapport quickly with candidates from diverse backgrounds and industries, • Strong self-management and organizational skills, • Ability to handle multiple priorities and deadlines simultaneously, • Growth mindset with openness to feedback and continuous learning, • High level of discretion and professionalism in all interactions, • Experience in ad tech, product, or marketing-focused companies, • Experience in early stage (Seed-Series B) organizations, • Background in people operations or HR generalist functions, • Event planning and culture programming experience, • Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities, • Health First: Premium Medical, Dental & Vision Coverage, • Flex Work Environment: Hybrid at HQ and remote globally, • Set Up Shop: Home Office Stipend, • Recharge Anytime: Unlimited PTO Plan, • Family First: Paid Parental Leave Plan, • Secure Your Future: 401(k) Plan with Employer Matching, • Level Up: Mentorship & Career Growth Support, • Always Be Learning: Access to Top-tier Resources & Industry Experts, • Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite), • Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans, • Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours, • Grow With Us: Endless Opportunities to Lead & Succeed, • Keep on Shining: Ongoing Employee Development Programs EEO & Compensation Transparency: NoGood is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. NoGood complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $65,000 - $85,000. At NoGood, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, NoGood is committed to Equal Opportunity Employment and complies with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization. BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as NoGood team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Workable- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!

Job Description Hi, we're Oscar. We're hiring a Coordination of Benefits Associate to join our Payment Integrity team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role The Associate, Payment Integrity is responsible for leading Coordination of Benefits efforts within the claims and Payment Integrity space. This is accomplished by leveraging a deep understanding of Oscar's claim infrastructure, workflows, workflow tooling, platform logic, data models, etc. The Associate provides thought leadership for Payment Integrity Coordination of Benefits processes and workflows. The Associate leverages industry-standard knowledge and proven practices in Coordination of Benefits (COB) auditing to identify overpayments, prevent inaccurate claim adjudication, and support overall payment integrity. You will report to the Senior Manager, Payment Integrity Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a hybrid role in our New York City office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid Pay Transparency: The base pay for this role is: $88,800 - $116,550 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities • Provide subject matter expertise and in-depth understanding of Payment Integrity internal claims processing edits, external vendor edits and Oscar reimbursement policies., • Lead Coordination of Benefits efforts within the payment integrity department., • Respond to internal and external inquiries and disputes regarding COB policies and workflows, • Document industry standard coding rules and provide recommendations on reimbursement policy language and scope., • Ideate payment integrity opportunities based on a deep knowledge of industry standard coding rules and coordination of benefits., • Provide training and education to team members when necessary., • Perpetuate a culture of transparency and collaboration by keeping stakeholders well informed of progress, status changes, blockers, completion, etc.; field questions as appropriate., • Support Oscar run state objectives by providing speedy research, root cause analysis, training, etc. whenever issues are escalated and assigned by leadership., • Compliance with all applicable laws and regulations, • Other duties as assignedQualifications, • A bachelor's degree or 4+ years of commensurate experience, • 4+ years of experience in claims processing, coding, auditing or health care operations, • 4+ years experience in Payment Integrity, • Experience with reimbursement methodologies, provider contract concepts and common claims processing/resolution practices.Bonus points, • 3+ years of experience working with large data sets using excel or a database language At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Notice to Job Applicants.

Job Description About MNY Ventures: MNY Ventures is a high-growth holding company behind one of the fastest-scaling wellness brands in the world. In under two years, we’ve built a multi-channel supplement business that serves tens of thousands of customers monthly across Amazon, Shopify, and TikTok Shop. With a 60+ person team and rapidly growing support volume (2,000 tickets per day), we’re hiring a Director of Customer Operations to lead and transform our CS organization into a world-class department. Your Mission: Lead and evolve a 40+ person global customer service operation, transforming inconsistent performance into elite execution. You’ll design systems, coach leaders, and set the bar for speed, quality, and customer retention while holding your team accountable to clear KPIs. Responsibilities: • Manage a global CS team of ~40 agents and 5 Team Leads with L1/L2 structure across internal and BPO agents, • Own end-to-end operations: ticket flow, SOPs, QA, agent performance, retention, escalation, • Coach Team Leads and agents directly, while creating scalable frameworks for feedback and accountability, • Implement systems to improve CSAT, Trustpilot, refund %, and response time with current tools, • Track and enforce performance standards across shifts and regions, • Surface issues and solutions before they escalate with no need for micromanagement, • Deliver consistent reports and KPI updates directly to the founders Our Tech Stack: • Richpanel (CRM), • Shopify (DTC), • Recharge & Checkout Champ (subscriptions), • Stripe (payments), • Slack, WhatsApp (team communication) KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket: Under 1 day, • Agent Output: 80+ tickets/day per agent, • Refund and Chargeback Rates: Within acceptable thresholds What We Are Looking For: • 5+ years leading CS teams of 30–100 agents in high-volume eCommerce or subscription brands, • Proven success managing internal teams and outsourced BPOs, • Deep systems thinker who can build SOPs, training protocols, and dashboards from scratch, • Tactical operator who personally reviews tickets and holds the team to high standards, • Past experience turning around underperforming teams or CS orgs, • Strong communicator with direct, proactive leadership style, • Relentless problem-solver who takes initiative and moves fast Why Join MNY Ventures: • Career-defining opportunity to lead a CS transformation from the inside out, • Zero corporate red tape with full autonomy and direct access to founders, • Massive ownership over outcomes in a growing company, • High-trust culture where results are recognized, and great work is rewarded This Role is Not for You If: • You avoid hard conversations or shy away from accountability, • You need layers of direction before taking action, • You want to sit at a strategic level without doing hands-on leadership, • You get overwhelmed by speed, growth, or changing priorities To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity. Powered by JazzHR 3XY4Pih97k

Job Description About Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). We’re a San Francisco and NYC-based, engineering-first startup that’s profitable—with over 100% quarter-over-quarter revenue growth—and we’re just getting started. About the role Our talent is our product. Customers choose Fractional AI because we offer elite engineering expertise to build tailored gen AI solutions. As our Head of Talent, you’ll be at the heart of building our most critical asset: our team. You’ll own and scale the recruiting function: developing systems, designing process, and hiring top-tier talent. From Day 1, this is a player-coach role – hands-on recruiting blended with strategic leadership. What you’ll do: * Lead and grow a small but mighty TA team * Champion an uncompromising bar for talent with an exceptional candidate experience * Build the systems for an inclusive, white-glove, AI-native recruiting operation: tools, systems, playbooks, reporting * Serve as a full-cycle recruiter for high-priority technical and go-to-market roles * Partner closely with hiring managers and founders to deeply understand needs and priorities * Serve as the ultimate Fractional AI ambassador and craft our employer brand What you bring to the table: * Experience leading talent acquisition in early-stage and/or engineering-led organizations * Strong people management skills and the ability to inspire trust and followership * Deep understanding of technical recruiting, technical fluency, and strong judgement for what “great” looks like * A data-driven approach with a bias for experimentation and improvement * Track record of building efficient, scalable recruiting operations and infrastructure * Comfort rolling up your sleeves and sourcing, screening, and closing candidates - you’re a doer, not an armchair strategist * Ability to expertly influence internally and externally * A desire to win with an incredible team Why you should (and shouldn’t) join us We believe in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Incredible momentum with veteran founders: we’re profitable, with >100% quarter over quarter revenue growth, and on track to 4x the team this year. We’re led by multi-time founders with multiple exits under their belts. * A front-row seat to the AI revolution: Getting AI into production is the challenge of our time, and Fractional AI is the go-to applied AI engineering team for top companies, giving you unparalleled access to how AI is changing the world. * Greenspace to build: You’re getting in on the ground floor with unparalleled opportunity for impact. We have a high autonomy culture, giving you the space to set and execute your vision. Why shouldn't you join Fractional? * We are unapologetically building an engineering-first culture – this is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive. * We hold a very high bar. This is a perfect role if you’re motivated by challenge. We’re looking for the top 1% of engineers in SF and NYC, and we won’t compromise that bar, ever. * We’re a team of doers. For the right person, this is a pro, not a con, but this is a hands-on leadership role: source candidates and define our strategy for establishing our employer brand in a new market in the same afternoon. Snapshot of your first 30 days: * Review our current headcount plan and hiring philosophy. * Jump into outbound sourcing for critical roles – from experimenting with outbound email campaigns to joining in-person AI meetups. Extend your first offer. * Chart the roadmap for the TA team and systems to 6x in 18 months – start executing it. * Implement 5+ improvements to our current process. * Engage with all things life at Fractional AI - AI lunch and learns, monthly happy hours, AI project shares. Our Values We overdeliver. We overuse AI. We “over engineer” the culture. Location San Francisco, CA or New York City, NY (4 days in-person, Fridays remote) Benefits 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. 📈 401k with Matching: Invest in your future with our company-matched retirement plan. 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. 🚑 Health FSA: Manage out-of-pocket health expenses effectively. 🚌 Commuter Benefits: Make your travel to work easier and more affordable. 🏥 Life Insurance: Providing peace of mind for you and your loved ones. 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, has recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate to work on unstructured business problems that can be solved using data and excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you. Responsibilities • As a client partner, you will have overall responsibility for delivery, account management, client relationships, and account growth., • You will be responsible for demonstrating business value through solutions that help meet strategic, operational, and tactical objectives, and making executive presentations., • You will be responsible for scaling the pilots / POCs to a long-term transformative program and delivering continuous business value., • You will work with the client’s business stakeholders to understand key business questions, challenges, and information needs, and help develop an analytics roadmap that identifies and prioritizes key analytics use cases for execution., • You will be collaborating with sales leaders (both new sales and account sales) to create the right POVs and proposals to help win new logos and drive growth in existing clients., • You will work on some of the latest data science applications to solve complex business problems in Consumer Product Goods (CPG) and Retail., • 16-20 years experience in the field of delivering advanced analytics-based consulting services to clients and experience in designing/implementing large programs., • Experience managing large accounts and actively involved in account growth would be an added advantage. P&L ownership in the past would also be an added advantage., • Ability to engage with CXO and VP / Director level stakeholders from the client’s team and with internal remote teams to define business problems and construct solution approaches., • Knowledge of domains like CPG, Retail & FMCG will be highly preferred., • Excellent communication (written and verbal) and presentation skills., • Ability to work with global teams, leading in communicating client business problem context to the remote teams and effectively leveraging them in execution, while owning client presentation, project management, and expectation setting., • Open to travel (up to 50%) across the United States. Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment with a high degree of individual responsibility.

Job Description Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey. To support the continued growth of our Deal Advisory practice, an opportunity has been created for a Director to join our high performing team with the flexibility to sit in multiple offices throughout our footprint or possibly remote for the right resource. Our National Deal Advisory practice supports M&A activities of our Private Equity clients and strategic corporations across the US and internationally. Our services include buy-side due diligence, sell-side due diligence, working capital assistance, merger integration and optimization, divestitures and carve outs. Throughout 2024, our team advised on ~600 deal with an aggregate transaction value exceeding $19B. Our ideal candidate has demonstrated experience leading the execution of engagements and is equally as comfortable participating in strategic discussions with executive leaders as they are performing relevant deal analysis. If you’re ready to join our team of seasoned, expert, nationally acclaimed and knowledgeable professionals – we’re ready to hear from you! As a Director, you will: • Lead and manage buy-side and sell-side accounting and financial due diligence engagements, • Develop relationships with clients and engage in effective interactions with target company executives, • Participate in performance reviews and new business development activities, • Perform quality of earnings and working capital analyses, • Identify and evaluate matters that potentially impact enterprise value and the purchase or sales price, • Identify and evaluate financial and operational trends of target companies, • Communicate effectively, both verbal and written, our due diligence findings, • Supervise multiple professionals and prioritize tasks, serving as a hands-on lead for engagements from inception to completion What you bring to the role: • Bachelor's Degree in Accounting (preferred), Finance or related business discipline, • 10+ years within a professional services discipline, with 7+ years of direct experience in Financial Due Diligence and a foundation in audit, financial reporting, or CFO responsibilities (Big 4, National or large Regional CPA firm experience preferred), • Advanced Degree or relevant professional certification such as CPA or CFA preferred, • Strong GAAP, data analysis and critical thinking skills, • Experience working with Private Equity groups preferred, • Willingness to travel as needed (expected <15%) What we offer you: • Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect., • The opportunity to innovate and do work that motivates and engages you., • A collaborative environment focused on enabling you to further your career growth and continuous professional development., • Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing., • Flexibility to do impactful work and the time to enjoy your life outside of work., • Opportunities to connect and learn from professionals from different backgrounds and with different cultures. Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate’s work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Pay Range: $172,710 - $318,000 About Cherry Bekaert Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position. Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at and follow us on LinkedIn, Glassdoor, Instagram, Twitter and Facebook. © 2025 Cherry Bekaert. All Rights Reserved. No Agency Candidates Please #LI-SG1 #LI-Remote

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. About the Role: As the Cloud Platform; Production Engineer – Team Lead, you will be at the heart of CoreWeave's cloud infrastructure stability and reliability. This senior generalist role is designed to provide strategic direction, operational continuity, and technical expertise across various facets of our platform. You will act as a bridge between engineering reliability and broader technical and organizational goals, ensuring a seamless connection between incident response, platform reliability, and team development. You will be responsible for guiding the team's response to critical incidents, tracking performance against Service Level Objectives (SLOs), and driving improvements that enhance both operational readiness and reliability across the organization. Your leadership will go beyond the immediate tactical resolution of incidents, ensuring that we continuously evolve our processes, communication, and training to support ongoing operational excellence. The Cloud Platform; Production Engineer Team Lead will reduce ambiguity, provide clarity, and keep reliability at the forefront of decision-making. Key Responsibilities: Incident Management & Recovery: • Act as the Incident Commander during incidents, providing decisive leadership to ensure timely and effective resolution while minimizing impact., • Coordinate cross-functional teams, including engineering, operations, and customer-facing units, during incidents, ensuring clear communication at all stages., • Lead root cause analysis (RCA) efforts, working with engineering teams to implement long-term, sustainable solutions and prevent recurrence., • Own and refine the post-incident review (PIR) process, ensuring actionable outcomes and continuous learning across the team., • Oversee the creation and maintenance of incident response playbooks to ensure team readiness for diverse failure scenarios., • Define and track Service Level Objectives (SLOs) and ensure alignment with business goals and team objectives., • Champion the use of SLOs to guide incident prioritization, drive improvements, and communicate reliability outcomes., • Identify and lead initiatives to improve system resilience, scalability, and disaster recovery capabilities across the platform., • Develop and optimize KPIs, SLAs, and performance metrics for incident management and operational efficiency., • Spearhead the implementation of automation strategies to reduce Mean Time to Detection (MTTD) and Mean Time to Recovery (MTTR), while increasing overall platform reliability. Team Development & Mentorship: • Lead the development of the team by training and mentoring Production Engineer I/II in incident management best practices, tools, and systems., • Foster a collaborative environment where knowledge sharing, continuous learning, and feedback are prioritized., • Support the creation and evolution of team processes, ensuring scalability and the ability to respond effectively to both current and future needs. Minimun Qualifications • 4+ years of experience in production engineering, cloud operations, site reliability engineering (SRE), or incident response roles., • Deep knowledge of cloud platforms (e.g., Kubernetes-based infrastructure, AWS, GCP)., • Strong familiarity with incident management frameworks such as ITIL and SRE best practices., • Proficiency with monitoring and alerting tools (e.g., Prometheus, Grafana) and strong understanding of observability principles., • Hands-on experience with automation, scripting, and configuration management tools (e.g., Python, Bash, Terraform)., • Demonstrated ability to make critical decisions under pressure, guiding teams through high-stakes incident resolution., • Excellent communication skills, with the ability to translate complex technical issues for both technical and non-technical stakeholders., • Proven experience mentoring and coaching technical teams, driving a culture of growth and continuous improvement., • Applicants must have work authorization that does not require sponsorship from the company now or in the future.Preferred Qualifications:, • Previous experience in an Incident Commander role, managing high-priority incidents and major service restorations., • Advanced knowledge of Kubernetes, containerization, and distributed systems., • Familiarity with change management processes, post-incident analysis techniques, and runbook automation. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. Immediate Vacancy Available As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Demonstrated interest or experience in the financial markets, private equity, venture capital, or asset management spaces, • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description Floater Assistant Teacher - Cumbo Preschool Reports to: Center Director Program/Department: Laurie A. Cumbo Children’s Enrichment Center/Early Childhood Program Work Location: 180 Myrtle Avenue, Brooklyn NY 11201 Hours: Full Time - Monday - Friday 8am-4pm Anticipated start date August 18, 2025 This position is fully in-person and does not offer any remote work. Salary Range: $31,601 - $34,494 Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. BCS, which presently serves more than 10,000 individuals annually, is committed to a broad and diverse range of services including education and child care; services to strengthen families; and services to foster self-sufficiency for adults. Position Summary Our Early Childhood program is designed to enhance the physical, social, emotional, cognitive and language development of young children through high quality educational and social services for themselves and their families. Teacher Aides support the delivery of those high quality services by helping classroom teachers implement lesson plans, facilitate classroom management and ensure student to teacher ratios. Responsibilities: * Provide substitute and other coverage to classrooms as needed * Responsible for food handling and preparation, including warming prepared meals, slicing fruit, distributing meals, and cleanup * Assist Lead Teacher in planning age appropriate, high quality activities designed to support increased learning in young children through developmentally appropriate practices. * Assist Lead Teacher in the daily supervision of children and effecting sound classroom management and curriculum activities. * Promoting physical, intellectual, social, cultural, and emotional well-being of students / children. * Providing adequate supervision of all children / students during all enrichment / learning activities. * Share in all student and classroom record keeping tasks i.e. daily attendance, meal counts, daily health checks; Conduct observations and assessments of children and the classroom environment; Assist Lead Teacher with entering all observations into Teaching Strategies. * Participate with Lead and Assistant Teachers in conducting quarterly parent teacher conferences. * Participate in all classroom activities, field trips and all related classroom routines i.e. meal service, circle time activities, toileting, assisting children in changing soiled clothing. * Actively engage with children and their activities; Teach children through their play, all concepts necessary to achieve developmental levels i.e. colors; shapes; differentiation of letters and numbers; sounds of letters; quantities of numbers; help build and expand child’s thinking through the appropriate use of questioning techniques, i.e. open-ended knowledge questions, comprehension and analysis questions, etc. * Ensure the safety of all children at all times through maintaining a direct line of vision supervision as per Article 47.23; Ensure safety of children by keeping an accurate count of all children in attendance at all times of the day – morning arrival and evening dismissal. * Ensure classroom furnishings, materials and environment is maintained in a neat, clean and safe manner at all times. * Actively participate in team meetings and supervision sessions. Collaborate with a team to implement a high-quality learning environment. * Assume the role and duties of the Lead or Assistant Teacher in their absence * Develop and maintain positive relationships with parents and families of children served. Maintain open communication and professional relationships with colleagues and administrators. * Ability to work multiple shifts and/or staggered shifts to provide extra coverage to assist in maintaining proper ratios as set forth by NYCDOHMH and Article 47.23; assist with evening special events; parent meetings, etc. * Work within the framework of the Brooklyn Community Service in carrying out its policies and procedures; * Participate in agency wide groups and meetings as required * Participate in other related duties, as assigned and consistent with above. Qualifications Required: * High School Diploma. * One year of previous teaching experience in N – 2nd grade promoting healthy growth and development with toddlers and preschoolers. * Must undergo pre-employment screenings such as the Criminal Background Check required by OCFS/DOH * * Physical Requirements: * Ability to lift and carry children, supplies and equipment as needed between 30-50 pounds. * Ability to walk up and down stairs. * Physically able to participate in and to perform physical activities with children, i.e. Gym. * Required to talk, hear, see, stand, walk, sit, use hands & arms, stoop, kneel, crouch, & crawl. * Ability to read printed materials and computer screens; ability to operate computer keyboards and mouse. * Ability to operate Microsoft computer systems; connect to the internet, access trainings online. * Ability to commute between sites for meetings, trainings, in-services, and home visits. Qualifications Preferred: * Food Handlers Certification * Associate’s degree in Early Childhood Development preferred. * Good collaboration and communication skills. * Experience with behavior modification activities. * Ability to be a team player. * Good leadership and problem solving skills. * Ability to assist Lead Teacher with active student engagement as well as productive classroom supervision. * Ability to assist Lead Teacher with classroom management. * Available and willing to travel to professional /staff development training or workshops. * Available and willing to work evening hours this includes program shows, staff meetings, field trips, and/or medical emergencies. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is hiring an Engineering Manager to lead a high-impact team responsible for building the data systems that power personalized marketing and retention experiences for millions of fans. This is a technical leadership role focused on driving business and customer outcomes through operational rigor, data-informed decisions, and strong people management. You'll be expected to deliver high-quality results, build a high-performing team, and raise the bar across engineering, execution, and impact. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA About the Team: Operations is the group of teams that are responsible for the post-purchase customer journey for fans and is comprised of three sub-teams: Customer Success Technology, Fulfillment, and Supply Quality. Our Customer Success Technology division is dedicated to ensuring the best post-purchase experiences for every ticket transaction, building tools and resources for both fans and support agents. Fulfillment Operation's mission is to make sure our customers get valid tickets to the events, building all of the systems that ensure we have zero breakage across the ticket fulfillment process. And finally, Supply Quality ensures that we provide fans with the best inventory possible for every event across the globe. We are customer obsessed and experiment a lot to constantly find ways to improve consumer experience. We work hard on backing every order with our technology, so people can buy and sell tickets with confidence. Every engineer in our organization is an owner to drive innovation from ideation to delivery. We celebrate every success and build a safe environment for engineers to grow. Why This Role Matters: You'll work on critical systems that fuel StubHub's growth engine. This is a high-visibility role with executive support, cross-functional collaboration, and opportunities to influence architecture, mentor engineers, and shape how we drive customer lifetime value. If you like solving hard technical problems with measurable impact and enjoy blending product, data, and engineering, this is the team for you. What You'll Do: • Drive measurable impact: Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value., • Lead through execution: Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked., • Raise the bar on talent density: Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level., • Promote data-driven decisions: Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates., • Own technical quality: Champion system design, code quality, reliability, and long-term maintainability across your domain., • Foster team health: Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability., • Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance)., • On-time, high-quality delivery of initiatives tied to company objectives., • Clear evidence of team growth, engagement, and performance., • Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction)., • 7+ years of engineering experience, including technical ownership of production systems and business-critical software., • 2+ years of people leadership experience, with a track record of hiring and developing high-performing teams., • Strong technical background in backend, infrastructure, APIs, or data systems (Java, C++, Python, or similar)., • Proven ability to drive execution, define clear success metrics, and solve complex problems with data and rigor., • Skilled in managing ambiguity, prioritizing ruthlessly, and delivering under tight timelines., • Comfortable giving and receiving candid feedback, and modeling it for others. What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000—$400,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job DescriptionAgentic AI Specialist OceanX About OceanX: OceanX is a nonprofit working to unlock the ocean's sustainable potential. Through a dual focus on science and education, we're building a new paradigm where humanity and the ocean mutually thrive. Our approach is fueled by exploration, leveraging advanced research, multimedia educational programs, cross-sector partnerships, and advanced technology to help transform how people understand and value the ocean. Our work strives to fortify biodiversity and increase the sustainable use of ocean resources to help ensure the ocean remains a foundation for human wellbeing and potential. OceanX is a nonprofit operating program of Dalio Philanthropies. For more information, visit and follow OceanX on Facebook, Instagram, X (formerly Twitter), TikTok, LinkedIn, and YouTube. Position Summary: OceanX is seeking an Agentic AI Specialist to guide the strategic application and responsible development of agentic AI systems across our mission-driven initiatives. This individual will lead our exploration of next-generation artificial intelligence solutions with a focus on intelligent agents capable of autonomous decision-making, adaptive learning, and long-term task execution in dynamic, real-world environments. The ideal candidate will bring deep technical expertise, thought leadership, and a collaborative mindset to help OceanX understand and deploy agentic AI in a way that enhances our impact in ocean exploration, science, education, and media. The Agentic AI Specialist will work cross-functionally with product, engineering, education, science, and media teams to identify use cases, prototype solutions, and ensure ethical and operational alignment. OceanX is an entrepreneurial environment which values team players who can manage priorities and workstreams simultaneously. To thrive and succeed within our unique culture and work environment, you must demonstrate humility, innate curiosity, and openness to new ideas/approaches. You also must be hard working, composed and goal oriented. All employees are expected to be honest, excited about providing and receiving objective feedback, constantly striving for self-improvement, and committed to the pursuit of excellence. Position Location: New York City Duties and Responsibilities: • Serve as OceanX's in-house expert on agentic AI, including autonomous agents, multi-agent systems, and LLM-powered tools, • Research, evaluate, and recommend technologies and frameworks that support the development and integration of agentic AI systems, • Design and prototype agentic AI systems that can support or extend our operations in science missions, education programming, and creative content generation, • Collaborate with cross-disciplinary teams to identify practical use cases for AI agents, including data analysis, knowledge management, education, logistics, and media production, • Establish responsible development frameworks and guardrails to ensure AI systems are aligned with ethical, legal, and operational standards, • Monitor emerging trends in AI safety, interpretability, and autonomy to keep OceanX at the forefront of the field, • Professional Experience:, • 2+ years of hands-on experience in agentic AI or autonomous systems, within a broader background of AI/ML research, software engineering, or a related technical field, • Deep understanding of LLMs, reinforcement learning, and related AI paradigms (e.g., AutoGPT, LangChain, or similar frameworks), • Demonstrated experience designing or deploying AI agents in production or advanced research settings, • Strong familiarity with current debates and best practices around AI ethics, safety, and responsible development, • Ability to translate complex technical concepts into practical applications for non-technical stakeholders, • Experience working in interdisciplinary environments or mission-driven organizations is a plus, • Personal Attributes:, • Determined, resourceful and practical. An independent, self-starter, with a "roll up your sleeves" attitude and strong work ethic, • Agility, with a track record of getting things done, • Strong project management capabilities, • Organized, reliable, and meticulous, • Ability to work and thrive in an entrepreneurial, rapidly evolving environment, with significant ambiguity, • Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work, • Strong interpersonal and communication skills (written and verbal), • Maintains high standards, • Highly collaborative, • Access to a World Class Exploration Vessel, • 100% company paid medical premiums, • 17 company paid holidays, • Friday summer hours, • Monthly community happy hours, • Hybrid work environment, • 2 One-Month Periods of Remote First Work, • Free catered food services for in-office Thursdays, • Generous PTO offering, • Casual dress code, • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit), • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more! Compensation: Compensation for the role includes a competitive salary in the range from $120,000- $150,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset), potentially a success-driven incentive payment and an excellent benefits package, including a comprehensive employer paid medical plan and generous employer match for 401k. Please note that we do not provide immigration sponsorship for this position. OceanX is an Equal Opportunity Employer. All correspondence will remain confidential.

Job Description Business Operations Associate OceanX About OceanX: OceanX is a nonprofit working to unlock the ocean's sustainable potential. Through a dual focus on science and education, we're building a new paradigm where humanity and the ocean mutually thrive. Our approach is fueled by exploration, leveraging advanced research, multimedia educational programs, cross-sector partnerships, and advanced technology to help transform how people understand and value the ocean. Our work strives to fortify biodiversity and increase the sustainable use of ocean resources to help ensure the ocean remains a foundation for human wellbeing and potential. OceanX is a nonprofit operating program of Dalio Philanthropies. For more information, visit and follow OceanX on Facebook, Instagram, X, TikTok, and LinkedIn. Position Summary: OceanX is seeking a Business Operations Associate to drive the design, execution, and continuous improvement of processes that advance key initiatives across the organization. This role blends strategic, operational, financial, and analytical responsibilities - including process development, partner engagement, and cross-functional collaboration to support enterprise priorities and deliver measurable impact. As a core member of the Business Operations team, this position will work closely with both internal leaders and external partners to strengthen operations and enable company-wide goals. It is ideal for a detail-oriented, adaptable, and collaborative professional eager to contribute to high-impact projects and organizational success. OceanX is an entrepreneurial environment which values team players who can manage priorities and workstreams simultaneously. To thrive and succeed within our unique culture and work environment, you must demonstrate humility, innate curiosity, and openness to new ideas/approaches. You also must be hard working, composed and goal oriented. All employees are expected to be honest, excited about providing and receiving objective feedback, constantly striving for self-improvement, and committed to the pursuit of excellence. Position Location: New York, NY Duties and Responsibilities: • Support the design, refinement, and execution of initiatives and operational processes that advance OceanX's strategic goals and impact, • Serve as an internal consultant across departments - including science, media, education, missions, and marketing by providing project-based support and operational guidance, • Develop high-quality business deliverables, presentations, and analysis using tools such as PowerPoint and Excel, supporting workstreams across OceanX's New York and Singapore offices, • Lead and contribute to strategic projects focused on improving operational efficiency, including project planning, prioritization, status tracking, and escalation management, • Support shared services execution across HR, Finance, Legal, and Technology, helping streamline processes and drive cross-functional alignment, • Build and maintain financial reports, models, and analytics to inform strategic decision-making and performance tracking, • Produce enterprise and departmental reporting, including ad hoc analysis, for OceanX leadership, partner organizations, and Dalio Family Office stakeholders, • Prepare clear, compelling presentations to support strategic discussions with executive leadership, partners, and external collaborators, • Leverage AI tools (e.g., ChatGPT, Claude, Perplexity) to enhance research, drafting, summarization, and workflow automation, • Design and implement AI-enabled workflows to improve productivity, reduce redundancy, and ensure operational consistency, • Professional Experience:, • A Bachelor's degree in Business, Finance, Economics, Data Analytics, or related field, • 3+ years of experience in consulting, project management, analytics, or strategic planning, • Proven ability to independently lead projects from concept to execution, with strong attention to detail and follow-through, • Proficient in data analysis, reporting, and visualization, with strong presentation skills, • Advanced Excel skills, including modeling and experience working with large datasets, • Effective communicator with strong written and verbal skills across a range of internal and external audiences, • Experience using AI tools (e.g., ChatGPT, Claude) to improve efficiency, workflows, and decision-making, • Demonstrated initiative and ability to manage multiple projects while working collaboratively across teams, • Experience with Jira, Smartsheet, Notion, Monday.com and/or similar platforms is a plus, • Experience with databases such as SQL and data visualization tools is a plus, • Comfortable working in a fast-paced, evolving environment and navigating ambiguity with a solutions-oriented mindset, • Willingness to work flexible hours, including early mornings or late evenings, to support cross-time zone collaboration, • Adaptable to varying workloads, balancing periods of focused execution with lighter operational phases, • Personal Attributes:, • Determined, resourceful and practical. An independent, self-starter, with a "roll up your sleeves" attitude and strong work ethic, • Agility, with a track record of getting things done, • Organized, reliable, and meticulous, • Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work, • Strong interpersonal and communication skills (written and verbal), • Comfortable with ambiguity, • Maintains high standards, • Access to a World Class Exploration Vessel, • 100% company paid medical premiums, • 17 company paid holidays, • Friday summer hours, • Monthly community happy hours, • Hybrid work environment, • 2 One-Month Periods of Remote First Work, • Free catered food services for in-office Thursdays, • Generous PTO offering, • Casual dress code, • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit), • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more! Compensation: Compensation for the role includes a competitive salary in the range from $85,000 - $120,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset), potentially a success-driven incentive payment and an excellent benefits package, including a comprehensive employer paid medical plan and generous employer match for 401k. Please note that we do not provide immigration sponsorship for this position. OceanX is an Equal Opportunity Employer. All correspondence will remain confidential.

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. Why Join Us? A career in our Research practice will provide you the opportunity to help institutional investors and management consultants discover new insights and make cutting edge business decisions by connecting them with industry subject matter experts for 1-1 discussions. As part of our team, you will develop a deep understanding of a client's underlying research interest and build a knowledge base of multiple industries. No two days are the same at Capvision. At one moment you will be assisting a hedge fund's research into the European airlines market by recruiting an industry expert in the space. At the next you will be working alongside a global management consulting firm and speaking to a former c-suite executive from a Fortune 10 company who can provide insights into the United States eCommerce and Grocery Delivery space. Does this sound interesting to you? Associate, Client Services (Research Associate) - Job Responsibilities • Research Associates are key decision-makers in expert selection, driving success through understanding client pain points, conducting cursory industry research, formulating and executing on sourcing strategies, and delivery of qualified experts, advisors, and consultants to influence client research, • Your experience will be diverse. Each project will offer a new opportunity to make a connection and understand market trends and sectors you never knew existed, • Responsible for the success/management of entire scopes of a project, including but not limited to, industry research, identifying the right expert, searching through our network and direct communication with high-stakes clients, • You will lead the charge in developing screening criteria and questions, as well as sourcing strategies to deliver qualified consultants, experts, and advisors to clients, based on client briefs and instructions, • Capvision Associates exercise discretion and independent judgement with respect to matters of significance and have direct impact on business operations of Capvision, Capvision Experts, and Capvision Clients, • Associates will work directly with Capvision Experts and have autonomy to negotiate and settle expert consultation rates, • All team members are contributing members from the start. Research Associates will work as a team to directly assist well-known clients to build trust and deliver a high-quality product by reaching out and recruiting industry executives., • Associates direct decision-making for arranging and facilitating expert consultations and deliverables for Capvision clients through use of tools such as LinkedIn, email, phone for onboarding, screening, and scheduling, • Strong academic background gained in any fully accredited undergraduate bachelor's degree program with a GPA of 3.3 or higher, • 6 - 18 months of working experience, • Recruiting background is helpful, • Fluent in English. Fluency in additional languages is a strong plus, • Experience in leadership roles through internships, extracurriculars, societies, etc., • Excellent interpersonal, written, and verbal communication skills, • Strong time management skills and ability to set own schedule without falling behind on tasks, • Detail-oriented, strong organizational skills and ability to multitask projects in a fast-paced & changing environment both independently & collaboratively, • Ability to thrive in a collaborative, team environment, • An energetic self-starter with an entrepreneurial mindset who can learn quickly and actively seeks out new business opportunities, • Openness to being mentored and given constructive feedback, • Mature, professional, self-assured, presentable, humble, confident are just a few of the words to describe successful Research Associates, • Compensation: $80,000 - $100,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus, • Mobile phone reimbursement (Annual $600), • Monthly commuting stipend (Annual $1,200), • Company sponsored meal plan - FREE lunch ($1,200 value), • Very fast paced and motivated t, • Great office, colleagues, and growth culture!, • Paid vacation, sick days, and company holidays, • Healthcare, vision, and dental plans, • Tax-free commuter benefits program, • Monday breakfast, weekly happy hours and events, free snacks and coffee/tea Website:

Job Description WHO WE ARE Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at . OUR VALUES Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning in pursuit of excellent educational outcomes for every child. Teaching Lab's ultimate goals are: • Educators learn more than they would without us, • Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income, • Collaboration & Responsive Service, • Resilient Solution-Finding, • Research & Learning With Humility, • Accountable Excellence Type of Vacancy: Contractor (1099) Start Date: September-October 2025 Location: New York, NY Compensation: Compensation includes paid training and onboarding. Lead group facilitation is compensated at $150/hour, lead 1:1 coaching is compensated at $110/hour, and preparation and follow-up are compensated at $50/hour. Teaching Lab values continuous growth; hence, consultants can increase their earning potential through our Facilitation Certification Program. Please note that work hours are not guaranteed. Areas of Expertise: Deep expertise in curriculum-based professional development, equitable instructional practice, and a robust record of delivering impactful 1:1 coaching and facilitating engaging group learning sessions for grades 6-12, with a specific focus on HMH Into Literature curriculum implementation and instructional practices. ABOUT THE DEPARTMENT The Program department's primary purpose is to design, deliver, and continuously improve teacher professional learning programs that strengthen instructional practice and drive student achievement. The team's main functions include managing and implementing scopes of work with partners, providing coaching and professional learning for teachers and leaders, and creating research-based content and learning assets tailored to partner needs. The Program department contributes to Teaching Lab's mission by ensuring that every partnership drives measurable impact on teacher practice and student learning, advancing educational equity at scale. ABOUT THE ROLE The Facilitator/Coach's primary responsibility is to facilitate professional learning and provide instructional coaching for educators and school leaders, with a focus on implementing high-quality instructional materials and research-based practices. With support from their project team members, the Facilitator/Coach will also hold responsibilities in the following areas: • Designing and delivering professional development sessions, including engaging in feedback cycles and adjusting based on participant input, • Providing tailored 1:1 coaching and group learning experiences for educators, both in-person and virtually, • Building collaborative, trusting relationships with educators and leaders to strengthen instructional capacity and improve student outcomes ESSENTIAL QUALIFICATIONS Education, Work Experience, and Knowledge • Deep experience coaching educators in grades 6-12 special education, • Experience teaching or coaching HMH Into Literature curriculum, • At least two (2) years of experience as an instructional coach to teachers or school leaders with evidence of impact in student learning outcomes, • Experience supporting various levels of instruction across classroom settings, • Strong background in instructional best practices, with the ability to apply strategies that support effective teaching and learning for a wide range of educators and students, • Experience in designing professional development materials or serving as an instructional designer, • Experience facilitating impactful professional learning and coaching for educators in both virtual and in-person settings, • Experience building and managing relationships with diverse stakeholders in an education context, • Strong commitment to growth mindset for both adults and students, with a desire to continuously strengthen instructional practices and team capabilities, • Ability to design and deliver high-quality, evidence-based professional learning that advances teaching and learning outcomes, • Compelling communication and facilitation skills that build engagement and influence across diverse educators and stakeholders Facilitation may be virtual or in person, and when travel is required, you'll manage logistics with the support of Teaching Lab's travel policies. After each engagement, coaches and facilitators participate in reflective debriefs that strengthen both individual practice and collective impact. Throughout, you'll bring Teaching Lab's Facilitation Competencies to life, helping educators and partners experience transformative learning that extends beyond each session. Because contractors may work with confidential or sensitive organizational information, discretion and professionalism are essential expectations in every engagement. TRAVEL On-site with some remote work - candidates must have the ability to travel to New York, NY with two weeks or more advance notice. CLOSING/REVIEW DATE This position opened on September 8, 2025 and will remain open until filled. APPLICATION TERMS AND CONDITIONS I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination). I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time. I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. At Teaching Lab's discretion and with an individual's signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status. I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9. EVerify and Right to Work posters. I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process. I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees. Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO). Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment. I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will. Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am not required to enroll in Teaching Lab's payroll direct deposit program, and I would be paid via a paper check. I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab. I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook. In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information. We retain personal data for one year from receipt to fulfill the purposes for which it was collected. The submission of my application serves as acknowledgment and agreement to the above terms and conditions. Please note: All applications for employment remain active for 90 days. If you have already applied for the position, please do not reapply during this time period. All selected applicants will be contacted directly by a People & Culture team member. Incomplete applications will not be considered. Your interest in joining the Teaching Lab team is appreciated!

Job Description Trustpair empowers large global companies to eliminate vendor payment fraud with a market leading account validation automation platform. Trustpair serves over 300 enterprise customers, helping finance teams protect against 100% of fraud attacks. The company’s global presence includes offices across Europe & the US. Our team is composed of 100+ employees with 19 different nationalities who are dedicated to payment security. Trustpair raised 20 million euros to accelerate international growth, and equip finance leaders with the tools needed to tackle sophisticated fraud tactics such as AI, deepfakes, cyber attacks, and more. About the role: Trustpair is looking for a Strategic Customer Success Manager dedicated to our fast-growing North American client portfolio. Joining our NYC team, you'll also be part of our Customer Department (10+ people in Europe today) to ensure the satisfaction and success of our strategic accounts. Our new Customer Success Manager will handle an interesting range of clients within complex, Enterprise organizations in the US. As a Customer Success Manager at Trustpair, your mission will be to ensure a seamless experience with our platform from the very beginning and help our clients gain value from Trustpair long term. Reporting to our Customer Experience Project Manager, you'll be part of a highly dynamic and motivated team who will help and support you in developing your knowledge and skills. This position is open to candidates based in NYC or in the East Coast, with at least one full week in office required per month. What you'll do: Client Onboarding and Enablement • Manage a portfolio of high-value, high-complexity customers across industries., • Lead a smooth onboarding for new, large enterprise US clients, delivering customized training and helping on integrations for fast adoption., • Define and execute tailored success plans to help customers achieve their business objectives., • Build strong, trust-based client relationships with a variety of senior stakeholders (Finance, Procurement, IT, etc)., • Conduct regular check-ins, and manage Quarterly Business Reviews (QBRs) to drive satisfaction and retention., • Monitor customer health: proactively mitigate risks and raise awareness on at-risks clients, and secure renewals., • Monitor data and promote full platform use, proactively guiding clients to maximize features and benefits for risk management., • Represent the voice of the customer internally and help shape product direction., • Provide market insights to shape U.S.-specific strategies, staying informed on industry trends and competitor activities. What's in it for you? • At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact. Whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working., • Opportunity to be part of a fast-growing scale-up, • An impactful role, working on finance transformation projects in large scale, international companies, • Be part of a collaborative, international team with room for career growth, • Work in a flexible, hybrid remote environment and culture that will boost your career skills (autonomy, leadership and ownership), • Benefit from an in-depth, role-specific onboarding and training plan Why join Trustpair - list of our perks here! Must Have • 7 years of proven experience, in a technical SaaS or enterprise B2B software setting, • Familiarity with complex integrations involving API’s & SFTP’s, • 3-4 years experience in Customer Success, handling strategic, complex enterprise US accounts, • Previous experience driving renewals and upsell revenue, • Excellent communication and relationship-building skills, especially when engaging with executives or leaders, • Organized, with high attention to detail and the ability to manage competing priorities effectively, • You use data to back decision making, • Native-level English Recruitment Process • First call with our Talent Acquisition (30min), • Experience interview with our Customer Success Team Lead (1h), • Case Study presentation interview with our CRO & CEO (1h), • Coffee fit with our US team (30 min) Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job Description Hi, we're Oscar. We're hiring an Associate to join our Virtual Care Operations team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role You will be responsible for working cross functionally with internal and external Oscar stakeholders to drive Oscar Medical Group's affordability initiatives and expand clinical programming. You will be responsible for monitoring population medical cost trends, rolling out new interventions to improve care access and reduce total cost of care, and assessing their performance against cost and clinical quality targets.The position requires data analysis, project management, implementation and communication skills with an ability to work across disparate initiatives and stakeholders at the same time. You will report to the Senior Manager, Strategic Planning. Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a hybrid role in our NYC office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid Pay Transparency: The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities • Lead the end-to-end implementation and ongoing management of new affordability programs, including project plan creation, workflow design, and managing cross-functional stakeholders to drive collaboration and on-time milestone completion., • Evaluates overall Virtual affordability initiative performance by creating, gathering, analyzing and interpreting data and metrics, • Collaborate with data science, operations, product, and clinical teams to interpret findings, identify opportunities for improvement, implement mitigation strategies, and report out on progress in regular cost of care workgroups., • Compliance with all applicable laws and regulations, • Other duties as assignedQualifications, • 3+ years of experience in program management within healthcare space using data sets, • 1+ year of SQL experience, • 1+ year of Excel/Google Sheets experience, • Experience using data and metrics to drive improvements in programs, • 2+ years of experience delivering projects / programs independently and within a team environmentBonus points, • Experience analyzing medical cost trends & using total cost of care data to make program recommendations, • Experience working with healthcare vendors, • Experience / background in a fast-paced operations environment, • Previous experience working at a payer or virtual care provider At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Notice to Job Applicants.

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job DescriptionLocated in New York, NY Are you passionate about helping customers succeed while driving growth and expanding revenue? We’re looking for a& Customer Success Associate who thrives at the intersection of relationship management and sales. In this role, you’ll be the primary point of contact for a portfolio of clients, helping them unlock the full value of our product while identifying new opportunities for upsell, renewal, and long-term retention. This is more than support—it’s about driving client outcomes and growing revenue through strategic conversations, strong rapport, and a deep understanding of customer goals. What You'll Do * Own and manage a book of business, serving as the trusted advisor and point of contact for each client * Proactively engage with customers to ensure satisfaction, product adoption, and ongoing return on investment * Identify expansion opportunities such as upsells, add-ons, or feature upgrades, and collaborate with the sales team to close * Lead renewal conversations with a focus on long-term value and retention * Track customer health, usage metrics, and satisfaction scores to flag risks and intervene early * Deliver onboarding, product training, and strategic check-ins to drive client success * Collaborate cross-functionally with Product, Support, and Marketing to surface feedback and advocate for client needs * Maintain accurate notes and pipeline activity in the CRM such as Salesforce or HubSpot What We're Looking For * Early career talent wanted: 0-3 years experience in a customer centric role * Strong relationship-building and communication skills, comfortable speaking with decision-makers * A consultative, value-driven mindset with an ability to spot growth opportunities * Driven, goal-oriented, and energized by KPIs tied to retention and revenue * Familiarity with CRM tools and customer success platforms such as Salesforce, Gainsight, or HubSpot * Experience in SaaS, tech, or a subscription-based model is a plus What We Offer * Competitive base salary plus commission or performance bonuses * Opportunities for advancement into senior customer success or account executive roles * Comprehensive onboarding, training, and career development support * Collaborative, fast-paced team culture with plenty of recognition * Health benefits, paid time off, and flexibility including remote or hybrid work options &

Job Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate about working on unstructured business problems that can be solved using data and are excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you. We are looking for a technical Client Partner for our Life Sciences practice. An ideal person would have experience in business solutioning within the Life Sciences space, encompassing not just DE, BI, or GenAI, but also one who can apply solutions from both a technical and business perspective. We see a proactive professional who is more interested in engaging in meaningful conversations with clients, resulting in increased business opportunities. You will have a dual responsibility of managing and growing existing accounts, as well as generating new leads/business in the Life Sciences space. If you're passionate about technology and bringing it in to benefit clients, we would like to speak with you. Responsibilities • As a client partner, you will have overall responsibility for delivery, account management, client relationships, and account growth of the Life Sciences business., • You will be responsible for demonstrating business value through solutions that help meet strategic, operational, and tactical objectives, as well as making executive presentations., • You will be responsible for scaling the pilots/POCs into a long-term, transformative program and delivering continuous business value., • You will work with the client’s business stakeholders to understand key business questions, challenges, and information needs, and help develop an analytics roadmap that identifies and prioritizes key analytics use cases for execution., • You will be collaborating with sales leaders (both new sales and account sales) to create the right POVs and proposals to help win new logos and drive growth in existing clients within the Life Sciences portfolio., • You will work on some of the latest data science applications to solve complex business problems in Life Sciences group., • 16-20 years of experience in the field of delivering advanced analytics-based consulting services to clients and experience in designing/implementing large programs., • Extensive domain knowledge and experience within the Life Sciences industry are a must., • Experience in managing large accounts and actively contributing to account growth would be an ideal fit. P&L ownership in the past would also be an added advantage., • Ability to engage with CXO and VP / Director level stakeholders from the client’s team and with internal remote teams to define business problems and construct solution approaches., • Excellent communication (written and verbal) and presentation skills., • Ability to work with global teams, leading in communicating client business problem context to the remote teams and effectively leveraging them in execution, while owning client presentation, project management, and expectation setting., • Open to travel (up to 50% or more) across the United States. Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment with a high degree of individual responsibility.

Job DescriptionSalary: About Us Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. POSITION SUMMARY The Customer Success Manager, supports all non-digital incentives programs, In-Store/ Merchandising/ At Home/ Digital Media, for CPG and Retail marketers. This role serves as a client consultant and works closely with clients, agencies, and cross-functional internal teams to ensure flawless project management, execution, and optimization of programs on behalf of Neptunes clients. Successful candidates will be creative, curious, self-motivated, driven to deliver operational excellence, dedicated to world class customer service, willing to innovate and have high integrity. POSITION RESPONSIBILITIES Coordinate the execution of In-Store, Merchandising, At Home, and Digital Media programs once the client has approved to go to Contract. Inclusive of creating Salesforce opportunities, managing system reservations, generating Contracts, processing program assets, providing program recaps/reporting, and approving invoices. Work closely with Sales on assigned accounts providing executional details and other pre-sale support as needed. Build strong relationships and act as the liaison between Sales, Clients, and Internal departments. Lead executional excellence and manage multiple programs, generating and managing the client on assets, timelines, and executional details. Day to day Account management, maintaining status grids, answering client questions, troubleshooting issues that arise. Ability to evaluate processes and continually seek improvement ideas Assist with special projects as assigned by leadership POSITION QUALIFICATIONS Bachelors Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience). Minimum of 2-3 years experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Customer Service/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives. Excellent organizational skills including strong attention to detail and ability to present complex information in such a way that all team members understand their tasks at hand. Strong time management skills including an outstanding ability to work independently and multi-task while operating in an environment of frequently changing priorities and successfully managing the demands of a quickly growing workforce. Proven ability to mitigate problems through first tier-troubleshooting, identify pain points, manage issues through resolution that put the customer first, and apply learnings to future situations. Ability to adapt and change with the needs of the business mindfully and tactically. Proven ability to establish and maintain strong Internal and external partnerships. Superior written and verbal communication with the ability to effectively communicate via email and phone with remote colleagues and Clients. Proficient in Office (Excel/Word/PPT), Salesforce experience is a plus Applicant Privacy Notice Neptune Retail Solutions is an Equal Opportunity Employer remote work

Job Description 3KFA for All and Prek for All Lead Teacher Positions Incarnation School - Washington Heights section of Manhattan - September 2025 Incarnation School is seeking lead teachers for one of our PreK for All or 3K for All classrooms beginning in September 2025. Incarnation is a long standing Catholic School in the Washington Heights neighborhood that prides itself on its service to the community. The administration and staff are committed to working with families and each other to help each child develop their curiosity, knowledge and approach to learning in ways that honor the individual talents and interests of young children. We invite all qualified early childhood educators who are eager to contribute to a warm, inclusive, and community focused Catholic school environment to apply and join our dedicated team. QUALIFICATIONS • BA in Early Childhood Education or related field, • Experience working with children under the age of 6, • One of the following, • New York State teaching certificates:, • Early Childhood (Birth - Grade 2);, • Nursery, Kindergarten and Grades 1-6 (N-6);, • Prekindergarten - Grade 6 (P-6); or, • Students with Disabilities (Birth - Grade 2) OR, • Study Plan candidates working towards NYS B-2 certification are encouraged to apply, • Equivalent certification: As part of the Catholic school community serving in one of our PreK for All classrooms, the lead teacher candidate will be expected to take on a range of responsibilities, including but not limited to: • Provide students with an age-appropriate nurturing, safe, and engaging learning environment to support their social, intellectual, physical, and emotional development, • Provide classroom instruction and facilitate engaging learning experiences based on The Creative Curriculum, • Develop unit, weekly and individualized lesson plans in line with program goals and policies, • Differentiate instruction to build upon individual strengths and interests of each child., • Implement remote learning instruction when needed., • Regularly assess the progress of each child and document observations and evidence; use the data to plan for instruction, • Implement positive behavior management support in keeping with Archdiocesan and NYC DOE guidelines., • Work closely with school administration, Archdiocesan and NYC DOE coaches and teaching partners to provide high quality early childhood instruction., • Provide services to all children and families with respect, compassion and confidentiality while exhibiting knowledge of and sensitivity to the educational, cultural and socio-economic needs of the children and families served in the program, • Guide and collaborate with the teacher assistants and aides, • Participate in Professional Development sessions as provided by the NYC DOE and the Archdiocesan Office of Early Childhood., • Communicate regularly with families to support the extension of learning at home as per the program protocols, • Respond to parent concerns and requests with professionalism and as a partner in the education of each child, • Actively support the goals of the school and program through collaborative teamwork with colleagues, • Continually seek and participate in opportunities to develop as an early childhood professional, • School Year program based on a 180-day schedule, September 2025 through June 2026, • Salary determined by the current Collective Bargaining Agreement. Range $55,000-75,000 depending on credentials and experience, • Benefits are comprehensive Recruitment will continue until the position is filled. Job Posted by ApplicantPro

Job Description Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals. Our customers are our greatest asset. Syndio partners with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes. Join us in our mission to help companies make smarter pay decisions they can trust! About the role Syndio licenses software to companies to help them find and fix pay equity issues and stay in compliance over time. We're looking for someone who brings a combination of customer service and account management skills to build lasting relationships with customers and guide them to success. You will own the relationship with your customers with a focus on delighting the key decision makers for each account. This includes advising customers on a comprehensive workplace equity strategy, ensure ongoing compliance needs, and driving usage of our workplace equity tools. Why this job is exciting • Guide your dedicated portfolio of customers to achieve their workplace equity goals while meeting and exceeding retention and growth targets., • Be a trusted resource by communicating with customers about their ongoing workplace equity needs, product updates, customer sentiment, and industry topics., • Work closely with our Implementation, Sales, Domain Expertise, and Product teams to support and delight customers at every point in the customer journey., • Build customer relationships that lead to renewals, upsell opportunities, and references, and take pride in hitting revenue milestones that reflect your success., • Identify and synthesize evolving customer needs, and collaborate with Product and Development teams to design and implement solutions in the product., • Strategically manage your accounts with a focus on maximizing customer lifetime value and uncovering opportunities for expansion., • Influence Syndio's overall customer service strategy as we grow to scale onboarding, communication, and ongoing engagement., • Participate in comprehensive training to gain in-depth knowledge about the nuances of workplace equity, including statistics, analytics methods, and pay equity laws — equipping you to confidently connect our mission with measurable business outcomes., • About you, • You have 5+ years of demonstrated experience in Customer Success and/or Sales/Account Management, • You have a demonstrated track record managing large enterprise Fortune 100 companies, • You have a proven ability to engage and multi-thread with C-Suite executives & SVP level, • You thrive in roles that combine customer relationship building with a strong focus on revenue retention and account growth., • You are passionate about our mission to close pay gaps, create fairness in the workplace, and utilize data to drive that change., • You are a self-starter who thrives working independently, with minimal supervision, in a collaborative, kind, and supportive environment., • You are motivated by achieving and exceeding revenue retention goals, meeting quotas, and celebrating wins with your team and customers., • You have a keen eye for uncovering expansion opportunities, negotiating renewals, and managing accounts with a strategic approach to revenue growth., • You are deeply curious, willing to explore all aspects of the platform to understand and identify new opportunities to meet customer needs., • You naturally seek out ways to deliver measurable value for customers and the business, aligning your work with clear revenue and retention targets., • You are willing to ask questions and turn to others for support and expertise., • You have stellar communication skills that help you connect with a range of people, from HR/Comp analysts to the C-suite., • You are comfortable selling the value of workplace fairness solutions and are comfortable supporting our Account Management team with renewals and upsells.., • You bring empathy, calm, and confidence to help customers overcome challenges., • You're proactive, always two steps ahead to deliver what customers need next., • You are highly organized with excellent time management skills., • You are eager to leverage AI tools responsibly to maximize your output and enhance customer success., • You're excited to own and drive initiatives within Syndio that build your skills and interests and that directly contribute to both customer impact and company growth., • You are located in the NY Metro Area, able to work ET/CT hours, and authorized to work in the United States for any employer.Why you'll love it here:, • 👥 Check out our Employee Experience page for more information on our Mission & Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits., • 💰 Competitive Compensation. For this role our base salary is targeted at $99,000-$116,000 per year plus 20% additional variable. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location., • 🏆 Syndio Equity. So you can share in Syndio's success., • 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave., • 🐣 Paid parental leave, • 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents., • 🏥 Life Insurance & Disability. Syndio covers the full premium., • 🏦 401(k). To help you save for your future., • 📍 Remote-First in our specified talent-hub cities, allowing for opportunities to meet up and socialize! #LI-RemoteRole progression, • Within 1 month, you'll have completed a comprehensive and supportive onboarding process to help you understand the platform, the business, and the customer journey. You'll be ready to be an advocate for workplace equity and help customers achieve it., • Within 3 months, you'll be fully ramped and supporting your own portfolio of customers., • Within 6 months, you'll be growing a portfolio of customers, guiding the overall workplace equity strategy, playing an important role in customer renewal conversations, and influencing the product roadmap.Interview process, • Chat with a member of our Talent Team: 30 min phone call, • Meet the Hiring Manager: 30 min zoom interview, • Meet the Team: 3-4 video interviews with departmental and cross-functional team members Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

Job Description Position Overview maxRTE delivers software solutions that helps our clients solve one of the most important challenges in healthcare -- helping patients gain access to care through revenue cycle management. We are growing fast, and are looking for a passionate and driven Customer Success Manager to lead and expand our relationships with our most critical clients. Reporting to our COO, a great candidate has superior client services skills, possesses a proactive approach to building customer accounts, is comfortable with SaaS and data, and thrives in fast-paced environments that requires rolling up their sleeves. What You'll Do: • Own a sizable book of business with some of maxRTE's largest hospital and health system clients -- you will be goaled on retaining and growing these relationships, • Identify expansion opportunities and successfully drive upsell and cross-sell, • Represent maxRTE as the voice of the business with your customers, specifically ensuring timely responses to client outreach within 24 hours, • Lead monthly or quarterly business reviews with your client teams and become a trusted partner with both day-to-day users and senior client stakeholders, • Partner with our Operations Analyst team to:, • Successfully onboard new clients, • Build regular client-facing reporting highlighting our ROI and opportunities to improve customer outcomes, • Monitor customer usage data to extract insights about client health and troubleshoot issues, • Set up, maintain, and update configurations in our software platform to meet the needs of each client, • Running test file / proof of concepts for prospective and existing clients, • Become a product expert in all facets of maxRTE Who You Are: • You have a bachelor’s degree in business, healthcare, or a related field; MBA is a plus., • You have 5+ years' experience in a client-facing or professional services role within a software or healthcare technology environment. Experience with complex healthcare systems, such as Epic, is strongly preferred., • You are a fast learner who can quickly get up to speed on the needs of healthcare providers, their teams, and the health insurance ecosystem., • You’re comfortable developing customer success strategies using data-driven insights., • You’re a natural collaborator who can convey complex ideas simply to end users and engineering teams alike., • You can lead technical and/or software integrations and own customer-facing documentation., • You can manage complex projects from inception to execution to KPI measurement., • You provide frequent, clear and concise written and verbal communication. maxRTE is committed to training, mentoring and accelerating the career of each and every member of our team. We are deeply invested in our employees and offer: • Competitive salary + bonus, • Other perks & stipends for remote working, • Team bonding and 2x annual off-site events, • Unlimited paid time off, • Dental, Vision, Health and Life Insurance About Us maxRTE is a fast-growing healthcare revenue cycle management software company, helping healthcare providers find insurance for patients. With 1 in 4 Americans having trouble paying medical bills, we strive to have impact for patients, providers and our community. Our insurance discovery software locates unknown coverage from commercial and exchange plans, Medicare, Medicaid, Tricare, worker’s comp, and Cobra for 15-20% of all self-pay patients. We easily integrate with EHRs and our web-based portal ensures secured access for employees, no matter where they work. maxRTE is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is July and August 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job DescriptionSalary: CathWorks, with offices in Israel, USA, Japan, and the Netherlands, is a fast-paced medical device start-up focused on digital health innovations to improve patients' lives globally. The CathWorks FFRangio System combines artificial intelligence (AI) and computational science to provide physicians with comprehensive physiologic information, enabling them to make better treatment decisions for patients with coronary artery disease. Recently, CathWorks entered into a strategic partnership with Medtronic to market and sell the FFRangio System globally. Medtronic is the global leader in medical technology and has more than 90,000 employees worldwide in more than 150 countries. The partnership with Medtronic will expand CathWorks footprint globally, enabling more patients to benefit from its revolutionary technology that is poised to disrupt the current coronary physiology market. As a Physician Trainer, you will be responsible for training physicians and hospital staff on use and adoption of the FFRangio System, enabling physicians and staff to reach expert proficiency and deliver positive patient diagnostics decisions. In addition to ongoing support of existing customers through continuous education and support of cases, Physician Trainers support the evaluation and commercial launch of new customers. Physician Trainers partner with and support local Medtronic representatives as the regional product expert. As part of the commercial team reporting to the Vice President of Sales and Physician Training, Physician Trainers must collaborate with multiple functions including Sales, Marketing, Medical Affairs, Regulatory, Quality R&D, and Customer Service. Field positions being considered in Dallas, Central/South Florida, Northern Virginia, NYC/NJ. Job Responsibilities: Works independently, training Cardiac Cath Lab physicians and staff on how to utilize the CathWorks FFRangio System. Plays a key role in the planning, development, and execution of growth strategies in collaboration with the Marketing & Sales Leadership team. Collaborates with cross functional team in the development, implementation, and delivery of educational and commercial materials/programs for use with clinicians and staff. Works directly with physicians to develop clinical champions among current and potential customers for FFRangio. Lead the delivery of training and educational materials during physician training sessions to develop proficiency and drive utilization of the FFRangio technology. Support the activation and launch of accounts nationally working closely with the VP of Sales, Operations, and local Medtronic representatives. Provide on-site and/or remote clinical application support to customers by providing scientific, technical information in response to inquiries regarding use of FFRangio. Provide feedback to Marketing & R&D on clinical performance of products. Communicate in a highly professional manner and develop effective relationships with customers to learn and stay up to date regarding clinical environments. Partner with the Product Marketing Team in product development, in the development of product requirements and product validations Participate in the execution of clinical trials as needed. Job Requirements: A bachelor or equivalent 4-year degree in Life Sciences, Bio Medical Engineering, related field or equivalent work experience is required. Minimum of six (6) years of experience, including a minimum of three (3) years of experience as a commercial or Clinical Specialist within the medical device industry. A minimum of three (3) years of experience working in the sterile environment of a cath lab or operating room required. Previous experience with physician education and training in a clinical setting preferred. Commercial and/or clinical skills specifically in diagnostic & interventional cardiology space are strongly preferred; candidates with other relevant medical device clinical sales support experience will be considered. Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines Customer facing skill-set that includes being driven and self-motivated, holding strong communication & interpersonal skills, being organized, and have proven record of closing and delivering The ability to travel extensively (approx 60-70%) and the flexibility to easily change hats between technical, clinical and sales requirements. The ability to potentially travel abroad for training purposes. Candidates medically trained to the technician or nurse level are highly preferred. Experience with coronary angiography and/or coronary interventions highly preferred. Excellent customer service skills, interfacing with multiple constituencies including cardiologists, support staff and sales to effectively build relationships with external customers and internal team members. Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success. Follow-through on tasks, collaborative across different functions and extend your role beyond the expressed Physician Trainer requirements. ABOUT CATHWORKS CathWorks is the leader in digital health innovations that can improve the lives of patients globally. The CathWorks FFRangio System combines AI and computational science to obtain physiologic information from routine angiograms (X-rays), eliminating the need for drug stimulation and invasive pressure wires. It provides physicians with a quick and reliable intraprocedural physiologic assessment for the entire coronary tree, making it practical for every patient. For more information on CathWorks, visit and follow @CathWorks on LinkedIn. EQUAL OPPORTUNITY EMPLOYER CathWorks, Inc. is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-mentioned items. Unless stated otherwise, all positions posted for CathWorks are not intended for or open to third party recruiters/agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. remote work

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description Customer Support & Success Manager Brooklyn, NY 100K Position Overview We are seeking a Customer Support & Success Manager to lead and scale our support operations while remaining hands-on. You will manage a growing team (currently two in-office and one remote), own and optimize our Zendesk system, analyze support tickets to identify trends, and deliver actionable feedback to the product/development team. This is a player-coach role: part supervisor, part frontline contributor. The right candidate has done this work before—building support processes, managing escalations, and training teams—and is now ready to step into a leadership role while still rolling up their sleeves. The Ideal Candidate * Proven hands-on experience in customer support operations and ready to step into a management role. * Expert-level Zendesk knowledge, including system setup, workflows, dashboards, and reporting. * Strong analytical mindset; can spot trends in tickets and translate them into feedback for product/dev teams. * Empathetic and customer-first, with excellent communication skills. * Experience training, coaching, or mentoring junior team members. * Thrives in fast-paced, scaling environments. Key Responsibilities Team & Operations * Lead the customer support team, ensuring timely, empathetic, and effective responses. * Train, mentor, and supervise staff while remaining hands-on with ticket resolution. * Create and maintain SOPs, SLAs, and runbooks for consistent service delivery. Zendesk Ownership * Serve as the Zendesk administrator, responsible for system setup, workflows, dashboards, and reporting. * Train the team on best practices and optimize usage for speed and accuracy. * Generate weekly reports on ticket volume, response times, and unresolved issues. Analysis & Continuous Improvement * Conduct root cause analysis of recurring issues and escalate insights to the product/development team. * Identify and recommend improvements in processes, tools, and workflows. * Partner with the Account Manager to ensure smooth employer onboarding and strong client relationships. Collections & Vendor Management * Oversee collections tracking and reporting. * Manage vendor relationships, ensuring SLAs are met and issues are resolved quickly. Email resume to:

Job Description HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care. HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. Location: Remote- Must be in New Jersey area Entry level job duties include but not limited to: • Accurately process medical record requests, this includes fulfilling requests that ask for medical, billing, and/or images to be sent in pdf, DVD, or secure email for all assigned clients., • Burn multiple CDs at one time using a desktop computer and laptop, • Monitor client queues and clear daily, • Identify and notify Lead if additional help is needed due to high volume, • Notify Lead of any issues preventing processing, i.e. access issues, system speed, • Communicate professionally with other teams to fulfill job duties, • Reports directly to the POD Lead, • Send daily End of day screenshots to Lead and Manager, • Work occasional overtime to assist as needed in overflow processing due to high volume issues and/or coverage issues, • Abide by HIPAA guidelines while ensuring the confidentiality of PHI, • Attend all standups the team has each week, • Report all hours worked accurately into ADP, • Enter stats accurately in self-report tracker Qualities that the candidate for this position should include: • Ability to work in a high volume and fast paced environment, • Ability to multitask to meet deadlines and daily goals, • Fast learner, • Quick worker, • Team player, • Positive attitude, • A go getter looking to more than the minimum requirement. In accordance with our company policy, Full Time Employees are eligible for the following benefits: • Robust Health Insurance Plan Options with Company Coverage, • Company HSA Account Contributions for Eligible Health Plans (Medical BCBS), • Vision and Dental Plan Options, • STD. LTD, Life. Life AD&D, EAP, • Competitive Paid Time Off including Paid Holidays, • 401(k) Plan Offering with Employer Matching Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve. Job Type: Full-time

Job Description About MNY Ventures: At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. Since launching in 2024, our supplement brand has become one of the fastest-growing in the world, operating across Amazon, Shopify, and TikTok Shop. We’ve grown from 0 to 60+ team members in less than 18 months and serve thousands of customers every day. We’re now building a world-class customer service team to match that growth. Your Mission: Take full ownership of our customer service function, leading a 40+ person global team to deliver world-class support at scale. You’ll be responsible for turning around underperformance, raising standards, building systems, and coaching leaders. This is a high-autonomy, high-impact role reporting directly to the founders. Responsibilities: • Lead and manage a global CS team of ~40 agents and 5 Team Leads, • Rebuild and enforce SOPs, QA systems, and performance management frameworks, • Audit ticket quality, speed, and resolution daily, identifying and fixing systemic issues, • Hire, promote, and fire agents and team leads to build a high-output culture, • Own CS KPIs and proactively drive improvement through training, systems, and feedback loops, • Ensure consistent quality across all time zones, shifts, and platforms (Shopify, Amazon, TikTok Shop), • Collaborate with tech, product, and ops to reduce support load through better processes, • Report directly to the founders with clear updates, risks, and priorities Our Tech Stack: • Richpanel (CRM), • Shopify, • Recharge and Checkout Champ (subscriptions), • Stripe (payments), • Slack, WhatsApp (team communication) KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket Age: Under 1 day, • Agent Productivity: 80+ tickets/day, • Refund and Chargeback Rate: Within targets What We Are Looking For: • 5+ years managing large CS teams (30+ agents) in high-growth DTC or subscription businesses, • Experience working with both internal teams and BPOs; has rebuilt teams from scratch, • Strong coaching instincts and the ability to directly mentor team leads and agents, • Data-driven operator who can spot performance gaps and drive immediate improvements, • Hands-on leader who’s comfortable jumping into ticket reviews when needed, • Clear, direct communicator who thrives under pressure and holds others accountable, • Culture fit: ownership mindset, proactive, performance-driven, detail-obsessed Why Join MNY Ventures: • Direct access to founders with full ownership over your department, • No bureaucracy. Just speed, execution, and results, • Career-defining opportunity to build a CS org at a company scaling fast, • Work with a global team solving real problems every day, • Performance-based advancement and recognition This Role is Not for You If: • You rely on step-by-step direction and avoid strategic decisions, • You’re uncomfortable enforcing accountability or addressing underperformance, • You avoid direct communication or sugarcoat problems, • You prefer stability over speed and iteration To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity. Powered by JazzHR fXakmfZYnL

Job DescriptionAbout Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As the Reading Specialist within the School & Community Programs team, you will partner with public schools across New York City to provide high-quality reading intervention support to early elementary students who are struggling with the acquisition of foundational literacy skills. You will provide direct instruction using evidence-based curricula to support development of skills including phonological awareness, decoding, and spelling, and collaborate with teachers and families to offer strategies for reinforcing learning at home and in the classroom. Reporting to the Reading Service Manager, this is a full-time, exempt, hybrid (4 days in office, 1 day remote) position. #LI-hybrid You Will: * Deliver an evidence-based reading intervention (Sound Partners) that targets at-risk readers in kindergarten through second grade. * Train school-based staff in delivery of the intervention (5 cohorts per school year) through training workshops and consultation support. * Plan and lead small group lessons for 10–12 students per intervention cycle, meeting three times weekly for ten weeks during the school year and four times weekly for six weeks during the Summer Intensive. * Conduct family intake meetings, by phone or in person, to gather background information and obtain consent for student participation in the program. * Foster school and caregiver engagement through close collaboration and frequent communication including participation in partnership meetings and providing updates on student progress throughout intervention cycles. * Administer detailed pre- and post-intervention assessments, using data to inform eligibility, guide instruction, measure growth, and make appropriate recommendations for school-based support. * Maintain accurate and detailed records of student attendance, parent contact, assessment data, and student progress towards instructional goals. * Lead educator and caregiver workshops on topics related to literacy and learning. You Have: * · Master's degree in education * 2 years of experience delivering one or more structured literacy programs. * Knowledge of early literacy development, phonics-based instruction, and Science of Reading frameworks. * Understanding of common learning disorders, special education processes, and multi-tiered systems of support. Our Benefits Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind.

Job Description Location: Remote (EST hours, 9AM–5PM) Compensation: $3,000 to $5,000 per month (flexible for exceptional candidates) Team Size: ~40 agents, 5 team leads, global (USA, Australia, Philippines, LATAM) About MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We believe great systems create great customer experiences. We are building a world-class, process-driven team to deliver outstanding customer care while maximizing customer retention. Role Overview We are hiring a Customer Service Manager to build scalable SOPs, high-precision QA systems, and performance management frameworks across a rapidly growing support team. You will manage, recruit, and develop our DTC support team (38 agents), oversee small teams for Amazon and TikTok Shop (2 agents), and implement efficient, high-leverage systems to deliver measurable improvements in key performance metrics. What You’ll Do • Own and lead the CS function, managing ~40 global agents and 5 team leads with direct focus on DTC (Shopify, Recharge, Checkout Champ) while maintaining high standards across Amazon and TikTok Shop, • Recruit and build, hiring high-performing agents, promoting top talent into leadership roles, and developing your team into a high-output, accountable organization, • Implement systems and audits, building and maintaining SOPs, QA processes, and KPI dashboards using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe, • Drive team performance to hit and exceed:, • Trustpilot score: 4.5+, • CSAT score: 4.0+, • First response time: under 8 hours, • Oldest ticket: under 1 day, • Agent output: 80+ tickets per day per agent, • Minimized refunds, chargebacks, and churn, • Proactively solve problems, constantly monitoring team performance, catching and addressing issues before they escalate, and surfacing risks or opportunities directly to founders, • Deliver clear daily reports and weekly KPI updates to founders with strategic recommendations, • Proven track record with 3 to 5+ years experience managing CS teams of 30 to 100 agents and 3 to 10 team leads, ideally in high-volume DTC e-commerce or subscription businesses, • Direct experience using Richpanel, Shopify, Recharge or Checkout Champ, and Stripe, • A systems thinker who builds processes and enforces standards with precision, • Extreme ownership of your KPIs and your team’s results without excuses or need for micromanagement, • Direct, proactive communication style with no politics or sugar-coating, • High-performance culture fit with a bias to action and obsession with results, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards 163z9GGyu6

Job DescriptionHead of Customer Service – MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We serve thousands of customers a day and are building an elite customer service team to scale support operations efficiently at high volume without sacrificing quality. We are looking for an A-player Head of Customer Service to take full ownership of our CS department and help us scale to the next level. This is a high-responsibility, high-autonomy role reporting directly to the founders. Your Mission: Own the customer service function end-to-end, ensuring our customers receive world-class support while driving key KPIs like CSAT, Trustpilot rating, response time, and retention. You will manage a large remote team, hire and develop talent, fix broken systems, and continuously improve performance. Responsibilities: • Lead and manage our CS team of ~40 agents and 5 Team Leads, • Audit and optimize performance daily via ticket reviews, SOP updates, and clear feedback loops, • Hire, onboard, train, and if necessary, fire agents and Team Leads to maintain a high-performance culture, • Build, track, and report on key CS metrics: CSAT, Trustpilot score, refund rate, chargeback rate, first response time, and oldest ticket age, • Proactively identify issues within tickets, processes, or systems and develop action plans with Team Leads to resolve them, • Improve customer retention and satisfaction through better systems, coaching, and support experiences, • Provide daily reports to founders, including key wins, fires, and areas of focus, • Hold Team Leads accountable to their numbers, quality standards, and process adherence, • Drive continuous improvements in response speed, quality, tone, and policy application, • Ensure all SOPs are up to date and followed rigorously, • Collaborate with our tech, ops, and product teams to fix underlying issues impacting customers Our Tech Stack: • Richpanel (CRM), • Shopify, • Recharge and Checkout Champ (subscriptions), • Stripe (payments), • Slack and WhatsApp for team comms KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket: Under 1 day, • Agent Productivity: 80+ tickets/day per agent, • Refund and Chargeback Rates: Kept within acceptable thresholds What We Are Looking For: • Proven experience managing large customer service teams (30+ agents), • Experience with high-volume DTC eCommerce, especially in a subscription based business, • Strong analytical skills with the ability to build and maintain dashboards and reports, • Track record of improving KPIs and customer satisfaction, • High attention to detail and process-orientation, • Clear, direct communicator with high personal accountability, • Ability to think critically, spot problems, and implement effective solutions fast, • Comfortable working across multiple time zones and managing remote teams, • Culture fit: proactive, action-biased, detail-obsessed, accountableWhy Join MNY Ventures, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards, • Build, shape, and own the future of our customer experience This Role is Not for You If: • You are looking for a task-based role with a fixed daily routine, • You need constant direction or step-by-step instructions to take action, • You avoid difficult conversations or shy away from holding people accountable, • You are uncomfortable making decisions that impact customer experience or revenue, • You prefer to only “manage” without being in the trenches auditing tickets and systems, • You get overwhelmed in fast-paced environments where speed of execution is expected How to Apply: If you’re an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. Include the code word: ExecutionFirst somewhere in your application. We will only review candidates who follow these instructions, it tells us you actually pay attention to details and directions. Powered by JazzHR 40sQU5bDIq

Job Description WHO WE ARE Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at . OUR VALUES Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning in pursuit of excellent educational outcomes for every child. Teaching Lab's ultimate goals are: • Educators learn more than they would without us, • Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income, • Collaboration & Responsive Service, • Resilient Solution-Finding, • Research & Learning With Humility, • Accountable Excellence Type of Vacancy: Contractor (1099) Start Date: October 2025 Location: New York, NY Compensation: Compensation includes paid training and onboarding. Lead group facilitation is compensated at $150/hour, and lead 1:1 coaching is compensated at $110/hour, inclusive of preparation and follow-up time. Teaching Lab values continuous growth; hence, consultants can increase their earning potential through our Facilitation Certification Program. Please note that work hours are not guaranteed. Areas of Expertise: Deep expertise in curriculum-based professional development, equitable instructional practice, and a robust record of delivering impactful 1:1 coaching and facilitating engaging group learning sessions for grades 6-12, with a specific focus on Illustrative Math curriculum implementation and instructional practices. ABOUT THE DEPARTMENT The Program department's primary purpose is to design, deliver, and continuously improve teacher professional learning programs that strengthen instructional practice and drive student achievement. The team's main functions include managing and implementing scopes of work with partners, providing coaching and professional learning for teachers and leaders, and creating research-based content and learning assets tailored to partner needs. The Program department contributes to Teaching Lab's mission by ensuring that every partnership drives measurable impact on teacher practice and student learning, advancing educational equity at scale. ABOUT THE ROLE The Facilitator/Coach's primary responsibility is to facilitate professional learning and provide instructional coaching for educators and school leaders, with a focus on implementing high-quality instructional materials and research-based practices. With support from Program Managers and/or Senior Program Managers, the Facilitator/Coach will also hold responsibilities in the following areas: • Designing and delivering professional development sessions, including engaging in feedback cycles and adjusting based on participant input, • Providing tailored 1:1 coaching and group learning experiences for educators, both in-person and virtually, • Building collaborative, trusting relationships with educators and leaders to strengthen instructional capacity and improve student outcomes ESSENTIAL QUALIFICATIONS Education, Work Experience, and Knowledge • Deep experience coaching educators in grades 6-12 math, • Experience teaching or coaching Illustrative Math curriculum, • At least two (2) years of experience as an instructional coach to teachers or school leaders with evidence of impact in student learning outcomes, • Experience supporting various levels of instruction across classroom settings, • Strong background in instructional best practices, with the ability to apply strategies that support effective teaching and learning for a wide range of educators and students, • Experience in designing professional development materials or serving as an instructional designer, • Experience facilitating impactful professional learning and coaching for educators in both virtual and in-person settings, • Experience building and managing relationships with diverse stakeholders in an education context, • Strong commitment to growth mindset for both adults and students, with a desire to continuously strengthen instructional practices and team capabilities, • Ability to design and deliver high-quality, evidence-based professional learning that advances teaching and learning outcomes, • Compelling communication and facilitation skills that build engagement and influence across diverse educators and stakeholders There is no guarantee of hours. The number of service hours and the specific hours are dependent on the projects we have and when you are available. These roles are project-based and flexible, with opportunities communicated several weeks in advance so you can align them with your schedule. Once assigned, you'll collaborate with our project teams to prepare, practice, and tailor content to the needs of our partners, ensuring every session is both impactful and engaging. Facilitation may be virtual or in person, and when travel is required, you'll manage logistics with the support of Teaching Lab's travel policies. After each engagement, coaches and facilitators participate in reflective debriefs that strengthen both individual practice and collective impact. Throughout, you'll bring Teaching Lab's Facilitation Competencies to life, helping educators and partners experience transformative learning that extends beyond each session. Because contractors may work with confidential or sensitive organizational information, discretion and professionalism are essential expectations in every engagement. Contractor roles are not eligible for benefits, retirement, or leave. This is more than facilitation—it's an opportunity to shape meaningful change in education while benefiting from the flexibility of project-based work. TRAVEL On-site with some remote work - candidates must have the ability to travel to New York, NY with two weeks or more advance notice. CLOSING/REVIEW DATE This position opened on September 8, 2025 and will remain open until filled. APPLICATION TERMS AND CONDITIONS I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination). I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time. I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. At Teaching Lab's discretion and with an individual's signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status. I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9. EVerify and Right to Work posters. I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process. I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees. Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO). Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment. I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will. Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am not required to enroll in Teaching Lab's payroll direct deposit program, and I would be paid via a paper check. I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab. I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook. In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information. We retain personal data for one year from receipt to fulfill the purposes for which it was collected. The submission of my application serves as acknowledgment and agreement to the above terms and conditions. Please note: All applications for employment remain active for 90 days. If you have already applied for the position, please do not reapply during this time period. All selected applicants will be contacted directly by a People & Culture team member. Incomplete applications will not be considered. Your interest in joining the Teaching Lab team is appreciated!

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens. This is a grant-funded position ending March 31, 2027. Position Summary: We seek a Community Engagement Specialist (CES) to assist in executing WholeYouNYC SCN community outreach and engagement activities across Brooklyn or Queens and Manhattan. The CES will play a critical role in ensuring that our WholeYouNYC SCN remains connected to the communities we serve and is responsive to its needs. As part of the SCN Community Outreach and Engagement Team, the CES will assist with community outreach events, listening sessions, and other engagement activities to ensure all New Yorkers who are Medicaid eligible receive the services they need. The CES reports to the Community Engagement Manager (CEM), with a focus on engaging community partners and members and identifying opportunities for the SCN to better meet the needs of Medicaid (and Medicaid eligible) members residing in our SCN Region – Brooklyn or Queens and Manhattan. Specifically, the Community Engagement Specialist will: • Serve as an SCN representative at community meetings, civic and neighborhood events., • Conduct community outreach engagement activities, including but not limited to community presentations, focus groups, surveying and listening sessions across your assigned borough (Brooklyn or Queens and Manhattan)., • Participate in community events such as health fairs, workshops, food pantries, and church events, providing direct support for SCN screenings and navigation, as needed., • Help lead community level sessions and workgroups with diverse stakeholders to understand population needs and the barriers preventing effective care coordination across the health and human services., • Proactively assist CEM identify opportunities to help the WholeYouNYC SCN address unmet local population needs., • Provide up-to-date information on access to Medicaid services to eligible New Yorkers as well as serve as a point person to guide community members to said resources., • Provide input on the project’s marketing and promotional materials as needed., • Assist with SCN screening and navigation to network resources., • Perform other related duties as assigned. Qualifications and Experience: • Minimum 1 year experience in public health, and/or community engagement in underserved neighborhoods within an urban setting and/or equivalent., • High degree of comfortability with public speaking and presenting to diverse audiences., • Excellent organizational and interpersonal skills (verbal, written and presentation)., • Ability to embrace diversity and establish trusting relationships with individuals of differing identities., • Dedication to helping improve the lives of disenfranchised and marginalized community members and working together to achieve health equity., • Ability to demonstrate sensitivity and tact in interpersonal relations., • Excellent team player with the ability to be flexible, work collaboratively both internally and externally, and complete tasks independently., • Comfort working with Microsoft Office, including Excel for data entry., • Ability to balance and manage a hybrid work environment that includes a combination of in-office, remote work, and field work., • Ability to travel up to 5 days a week (Mon – Fri) within local communities across Brooklyn or Queens and Manhattan. Work evening hours and weekends when necessary., • When necessary, willing to work outside for up to 3 hours or more at a time, walking and engaging the public, even in cold temperatures. Desired Skills: • Bilingual candidate, preferred., • Resident of – or familiarity with neighborhoods of Brooklyn, Manhattan or Queens preferred. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday - Friday 9am - 5pm 35 hours per week.

Job DescriptionProminent Manhattan law firm seeking to hire a Senior Paralegal. Job Duties: The Senior Paralegal will provide complex legal support to attorneys, including managing caseloads, drafting legal documents, coordinating discovery processes, and supervising junior paralegals. This role requires a strong understanding of legal procedures, excellent communication skills, and the ability to work independently on complex matters under attorney supervision. Key Responsibilities: Document Drafting and Review: • Draft and review comprehensive documents such as discovery requests and responses, and other legal filings, ensuring accuracy. Case Management:, • Manage multiple cases simultaneously, including organizing case files, tracking deadlines, and coordinating with clients and other parties involved. Discovery Support:, • Lead the discovery process, including gathering documents from clients, reviewing and analyzing documents, and preparing draft discovery responses. Research:, • Conduct basic research using online tools to support attorney case strategies.Client Communication:, • Communicate directly with clients, updating them on case progress, addressing concerns, and gathering necessary information. Team Leadership:, • Mentor and train junior paralegals on legal procedures, case management, and best practices. Project Management:, • 3+ years Paralegal experience, • Strong organizational and multitasking abilities, • Excellent written and verbal communication skills, • Medical, Dental, and Vision insurance, • Fridays remote, • 401k and 401k Matching, • Generous PTO and additional paid holidays off

Job Description This position is posted by Jobgether on behalf of Calm. We are currently looking for a Mid-Market Customer Success Manager in Minnesota (USA) or New York (USA). Take the lead in helping organizations boost employee well-being by driving adoption of an innovative mental health and wellness platform. In this role, you’ll manage a large portfolio of mid-market accounts, guiding clients through onboarding, engagement, and renewal. You’ll collaborate closely with HR leaders, internal teams, and cross-functional partners to implement wellness strategies that deliver meaningful impact. If you thrive in fast-paced environments and love building long-term client relationships, this is your opportunity to make a difference. Accountabilities: • Manage a portfolio of 70+ mid-market customer accounts, focusing on engagement, retention, and renewal., • Build strong relationships with client stakeholders, acting as their strategic advisor and internal advocate., • Lead implementation calls, business reviews, and renewal discussions, driving tailored engagement strategies., • Analyze adoption data and collaborate with clients to align on wellness goals and KPIs., • Own the end-to-end renewal process, including pricing, quotes, and forecasting., • Identify at-risk accounts and proactively address issues such as low usage or limited sponsorship., • Support Calm Health implementations through technical configuration and coordination with internal teams., • Minimum 3 years in Customer Success, Account Management, or a similar client-facing role., • Experience handling renewals, including pricing discussions and forecasting., • Excellent organizational skills and ability to manage multiple tasks across a dynamic book of business., • Strong communication skills—verbal, written, and presentation—with a customer-centric approach., • Comfortable using Salesforce and analytics tools like Tableau to track engagement and performance., • Collaborative and proactive team player with a “roll-up-your-sleeves” mentality., • Bonus: Experience in healthcare, benefits, or wellness tech environments, and exposure to project/change management., • Competitive salary range: $97,200–$148,500 OTE, depending on location and experience., • Equity grant and 401(k) plan., • Flexible time off policy with additional paid holidays., • Comprehensive health, dental, and vision coverage., • Remote-first work structure with consideration for candidates based in New York City or Minneapolis., • Inclusive and purpose-driven team culture focused on well-being and impact. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

Job DescriptionJob Title: Manager, Business Intelligence & Client Success Location: Remote – US (Eastern Time Zone Compensation: $120,000 - $140,000 plus Bonus and Benefits About Centric Software: Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast-moving consumer goods market, empowering businesses to manage, optimize, and execute their critical processes with ease. From concept to production, our software solutions streamline the journey of bringing products to life. We support our customers in effectively managing materials, sourcing, quality, and pricing, ensuring every step leads to a successful final catalog. With Centric Software, businesses can navigate the complexities of product development with confidence and agility. Job Summary:Centric Market Intelligence (CMI), a division of Centric Software, is seeking a results-driven and client-centric Business Intelligence & Client Success Manager to serve as a strategic partner to our high-value clients in the fashion and retail industry. This role blends data-driven insights, account management, consultancy, and operational excellence to ensure our clients achieve their desired outcomes with our platform. Key ResponsibilitiesClient Success Management • Experience, • 5–8 years of experience in a Client Success, Account Management, or related role, ideally within a B2B SaaS company or the fashion/retail sector., • Direct experience in the fashion and retail industries is required., • Skills & Competencies, • Proven success managing enterprise-level accounts and meeting/exceeding growth and retention goals., • Strong analytical and reporting skills, with experience leveraging tools such as Salesforce, Hubspot, Mixpanel, Intercom, and Jira., • Ability to develop and present high-impact client-facing materials to stakeholders across all levels., • Skilled in clienteling, system adoption, and implementing engagement strategies through internal applications., • Exceptional verbal and written communication in English., • Detail-oriented, with excellent organizational and multitasking abilities. “The US base salary range for this full-time position is $120,000 – 140,00 base + bonus and benefits. Our salary ranges are determined by role, level, and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Candidates who exceed the specified experience and relevant education or training may be considered for compensation above the stated range. Please note that the compensation details listed reflect base salary, and certain positions may be offered additional variable incentives.” Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. Powered by JazzHR V6b0xlGC0l

Job Description 3KFA for All Lead Teacher Positions Christ the King School - Grand Concourse area of the Bronx, NY - September 2025 Christ the King School, is seeking lead teacher for one of our PreK for All or 3K for All classrooms beginning in September 2025. Christ the King is committed to working with families and each other to help each child develop their curiosity, knowledge and approach to learning in ways that honor the individual talents and interests of young children. We invite all qualified early childhood educators who are eager to contribute to a warm, inclusive, and community focused Catholic school environment to apply and join our dedicated team. QUALIFICATIONS • BA in Early Childhood Education or related field, • Experience working with children under the age of 6, • One of the following, • New York State teaching certificates:, • Early Childhood (Birth - Grade 2);, • Nursery, Kindergarten and Grades 1-6 (N-6);, • Prekindergarten - Grade 6 (P-6); or, • Students with Disabilities (Birth - Grade 2) OR, • Study Plan candidates working towards NYS B-2 certification are encouraged to apply, • Equivalent certification: As part of the Catholic school community serving in one of our PreK for All classrooms, the lead teacher candidate will be expected to take on a range of responsibilities, including but not limited to: • Provide students with an age-appropriate nurturing, safe, and engaging learning environment to support their social, intellectual, physical, and emotional development, • Provide classroom instruction and facilitate engaging learning experiences based on The Creative Curriculum, • Develop unit, weekly and individualized lesson plans in line with program goals and policies, • Differentiate instruction to build upon individual strengths and interests of each child., • Implement remote learning instruction when needed., • Regularly assess the progress of each child and document observations and evidence; use the data to plan for instruction, • Implement positive behavior management support in keeping with Archdiocesan and NYC DOE guidelines., • Work closely with school administration, Archdiocesan and NYC DOE coaches and teaching partners to provide high quality early childhood instruction., • Provide services to all children and families with respect, compassion and confidentiality while exhibiting knowledge of and sensitivity to the educational, cultural and socio-economic needs of the children and families served in the program, • Guide and collaborate with the teacher assistants and aides, • Participate in Professional Development sessions as provided by the NYC DOE and the Archdiocesan Office of Early Childhood., • Communicate regularly with families to support the extension of learning at home as per the program protocols, • Respond to parent concerns and requests with professionalism and as a partner in the education of each child, • Actively support the goals of the school and program through collaborative teamwork with colleagues, • Continually seek and participate in opportunities to develop as an early childhood professional, • School Year program based on a 180-day schedule, September 2025 through June 2026, • Salary determined by the current Collective Bargaining Agreement. Range $55,000-75,000 depending on credentials and experience, • Benefits are comprehensive Recruitment will continue until the position is filled. Job Posted by ApplicantPro

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Compensation Range: $90K - $110K