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Role: Amazon Connect Engineer Job type: C2C/W2/1099 Location: Remote Job Description: AWS Full Stack Developer – Contact Center Recording Migration Position Summary We are seeking an experienced AWS Full Stack Developer to lead the migration of contact center call recording and analytics capabilities from the current Amazon Connect and Calabrio integration to a modern architecture. This role will design, develop, and implement cloud-native solutions to transition call recordings, metadata, analytics, and downstream integrations while ensuring security, compliance, and minimal disruption to contact center operations. The ideal candidate combines strong AWS application development skills with experience in contact center technologies, serverless architectures, data migration, and full-stack application development. Key Responsibilities Solution Design and Architecture Design and implement a scalable AWS architecture to migrate call recordings and analytics from Calabrio to Amazon Connect Contact Lens. Assess the existing Amazon Connect and Calabrio integration, including recording storage, metadata structures, retention policies, and reporting dependencies. Define migration strategies for historical recordings, transcripts, and associated metadata. Develop reusable Infrastructure as Code using AWS CloudFormation, Terraform, or AWS CDK. Backend Development Build serverless and microservices-based applications using AWS Lambda, Amazon API Gateway, and Amazon SQS. Develop APIs and automation to extract recordings and metadata from Calabrio and load them into AWS services such as Amazon S3 and Amazon DynamoDB. Integrate with Amazon Transcribe and Contact Lens analytics where required. Front-End Development Develop dashboards and administrative tools using React, Angular, or Vue.js. Build interfaces for migration monitoring, reconciliation, and operational reporting. Data Migration and Validation Develop automated scripts to migrate historical call recordings, transcripts, and metadata. Perform data validation, reconciliation, and integrity checks. Ensure chain of custody and auditability throughout the migration process. DevOps and Automation Build and maintain CI/CD pipelines using GitHub GitHub Actions, Atlassian Jenkins, or Amazon Web Services AWS CodePipeline. Automate environment provisioning, testing, and deployment. Security and Compliance Implement encryption, access controls, and audit logging using AWS Key Management Service, AWS Identity and Access Management, and AWS CloudTrail. Ensure compliance with HIPAA, PCI, and enterprise data retention requirements. Collaboration Partner with contact center, infrastructure, security, and business stakeholders. Support testing, cutover planning, and post-production stabilization. Required Qualifications 5+ years of experience developing applications on AWS. 3+ years of experience with Amazon Connect. Experience with Amazon Connect Contact Lens and/or call recording analytics platforms. Experience integrating with Calabrio or similar workforce and recording solutions. Strong proficiency in Python, TypeScript, or Java. Front-end development experience with React or Angular. Expertise in REST APIs, serverless architecture, and event-driven design. Experience with Infrastructure as Code and CI/CD automation. Strong understanding of data migration, reconciliation, and testing methodologies. Preferred Qualifications Amazon Web Services certifications such as AWS Certified Developer – Associate or AWS Certified Solutions Architect – Professional. Experience in healthcare or regulated environments. Knowledge of contact center quality management and analytics processes. Familiarity with Amazon Athena, Amazon QuickSight, and Amazon OpenSearch Service. Top 3 Critical Skills AWS Full Stack Development – Serverless application development using Lambda, API Gateway, React/Angular, and AWS-native services. Amazon Connect and Contact Lens Expertise – Deep understanding of call recording, transcription, analytics, and contact center integrations. Data Migration and Automation – Experience migrating large volumes of recordings and metadata with validation, reconciliation, and CI/CD automation.

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job Description Note: This is a hybrid (in office/remote) position that you must have a reliable commuting radius to the New York City NY area. Account Executive Reports To: The Account Executive will report to the Senior Vice President of Market Development or equivalent leadership. Position Summary The Account Executive is responsible for driving new business development and expanding SPS market presence within assigned regional territories. This role leads the full sales cycle process including prospecting, pipeline generation, relationship development, solution positioning, proposal collaboration, negotiation, and closing new business opportunities. The Account Executive partners closely with internal operational, solutions, and leadership teams to develop tailored workplace services solutions that address client business challenges and support long-term account growth. This role serves as a strategic advisor to prospective clients while positioning SPS as a trusted outsourcing and workplace solutions partner. The Account Executive is responsible for building relationships with enterprise organizations, law firms, financial institutions, and other large businesses through consultative selling, outbound prospecting, networking, and market engagement activities. Overall, this position continuously offers the highest level of service to all clients, prospects, vendors, and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties and Responsibilities: Business Development & Sales Execution • Develop and execute territory growth strategies focused on enterprise organizations and target markets., • Generate new business opportunities through outbound prospecting activities including cold calling, email outreach, networking, referrals, social selling, and market research., • Build and maintain a healthy pipeline of qualified opportunities across assigned accounts and territories., • Manage opportunities through the full sales cycle from prospecting through contract execution and onboarding transition., • Consistently achieve or exceed established sales goals and revenue targets. Client Relationship Management • Develop relationships with prospective clients and key business stakeholders., • Engage senior-level decision makers to identify workplace challenges, operational needs, and business objectives., • Position SPS workplace services solutions through a consultative and value-based sales approach., • Establish SPS as a trusted business partner within assigned territories and target accounts., • Support long-term client relationship development and account expansion opportunities. Strategic Sales & Solution Development • Collaborate cross-functionally with operations, solutions, finance, and leadership teams to develop customized client proposals and service solutions., • Identify strategic opportunities for outsourcing and workplace services solutions within client organizations., • Conduct account research and market analysis to identify growth opportunities and competitive positioning., • Support contract negotiations, pricing discussions, and commercial proposal development., • Maintain accurate forecasting, opportunity tracking, and sales activity documentation within CRM systems. Market Engagement & Territory Management • Monitor industry trends, competitive activity, and market conditions within assigned territories., • Participate in networking events, industry associations, conferences, and business development activities., • Develop territory plans and strategic account targeting initiatives., • Identify opportunities for immediate business wins and long-term account growth. Process & Reporting • Ensure all sales activities follow company policies, procedures, and best practices., • Maintain accurate and timely sales reporting, forecasting, and pipeline updates., • Contribute to continuous improvement of sales processes, tools, and client engagement strategies., • Support leadership reporting on sales performance, pipeline activity, and market opportunities. Competencies: • Strong verbal and written communication skills., • Excellent presentation and relationship management skills., • Strong negotiation and influencing abilities., • Excellent customer service and client engagement skills., • Strong analytical and problem-solving abilities., • Ability to build relationships with senior business leaders and stakeholders., • Ability to manage multiple opportunities and priorities simultaneously., • Strong organizational and time management skills., • Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook., • Experience using CRM systems and sales tracking tools., • Ability to work independently and collaboratively within cross-functional teams., • Strong attention to detail and follow-through., • Ability to adapt in a fast-paced and evolving business environment., • Strong business acumen and consultative selling capabilities. Qualifications and Education Requirements: • Bachelor's degree in Business Administration, Marketing, Communications, Sales, or related field preferred., • Minimum of 5+ years of B2B sales, business development, account management, or related experience required., • Experience prospecting and generating net-new business opportunities required., • Experience conducting cold outreach, account research, networking, and pipeline development preferred., • Proven track record of achieving or exceeding sales and revenue goals., • Experience managing complex sales cycles and multiple stakeholders preferred., • Experience selling outsourcing, workplace services, professional services, technology solutions, or related business services preferred., • Strong understanding of consultative sales methodologies and enterprise sales processes., • Experience working with enterprise organizations, professional services firms, or Fortune 1000 clients preferred., • Excellent written and verbal communication skills with strong executive presence., • Ability to maintain confidentiality and exercise sound business judgment., • Experience with CRM platforms, sales software, and reporting tools preferred., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Ability to sit, stand, walk, bend, kneel, and work at a computer for extended periods of time., • Manual dexterity required for operating office equipment including computers, phones, and printers., • Physically able to talk on the phone and input data simultaneously., • Ability to occasionally lift or move materials up to 25 lbs., • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Disclaimer: This job description is not intended to cover or contain a comprehensive listing of duties or responsibilities required for the role. Duties and responsibilities may change at any time with or without notice. Travel: Approximately up to 20–25% Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$80,000—$90,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job Description We are sharing a specialised part-time consulting opportunity for multilingual professionals experienced in call evaluation, transcription, language review, pronunciation assessment, and structured audio quality workflows. This role supports current and upcoming remote consulting opportunities focused on structured call review, multilingual transcription, pronunciation and fluency assessment, audio quality evaluation, and high-quality project execution. Selected professionals will apply their language expertise to review scripted or semi-structured calls, evaluate speech quality, complete transcription tasks, follow detailed scoring guidelines, and support accurate, consistent multilingual review workflows. Key Responsibilities Professionals in this role may contribute to: Call Evaluation & Speech Quality Review • Review scripted or semi-structured calls in the assigned language, • Evaluate pronunciation, prosody, phrasing, fluency, and overall call quality against provided guidelines, • Identify deviations from standard accent, expected speech patterns, and language-specific pronunciation norms, • Apply consistent scoring criteria across call review tasks Transcription & Language Accuracy • Complete transcription tasks accurately and efficiently in the assigned language, • Review audio content for linguistic accuracy, clarity, completeness, and consistency, • Ensure transcripts reflect spoken content with strong attention to detail, • Follow project-specific formatting, labeling, and quality standards Structured Task Execution & Quality Support • Work through short-term, high-intensity review workflows with consistency and precision, • Follow detailed instructions, scoring rubrics, and project timelines, • Maintain high standards for accuracy across multilingual evaluation and transcription deliverables, • Complete required setup steps and onboarding tasks within the requested timeline when applicable Ideal Profile Strong candidates may have: • Native or near-native fluency in one or more required languages, • Experience with call evaluation, transcription, audio review, linguistic QA, language assessment, data annotation, or structured evaluation work, • Strong ability to evaluate pronunciation, phrasing, prosody, fluency, and language naturalness, • Excellent attention to detail and consistency in scoring, • Ability to follow detailed instructions and complete work within defined timelines, • Comfort working in fast-moving, quality-focused project environments Educational Background • A degree or professional background in linguistics, translation, interpretation, language studies, communications, education, speech/language work, or a related field is helpful, • Equivalent practical experience in transcription, language evaluation, call review, annotation, translation, or multilingual QA is also highly relevant Nice to Have • Experience with data annotation, AI-related evaluation, call center QA, speech evaluation, transcription, or linguistic quality review, • Familiarity with multilingual transcription guidelines, scoring rubrics, audio review tools, or quality assurance workflows, • Experience working with one or more of the following languages: English, Spanish, Portuguese, Swedish, Dutch, Japanese, Danish, Hindi, Bengali, Arabic, Korean, Czech, Italian, or Turkish, • Ability to work accurately under short sprint timelines, • Strong written communication skills in English Why This Opportunity • Apply multilingual language expertise to structured remote project work, • Contribute to high-quality call evaluation, transcription, and speech review workflows, • Work on a short-term, focused project with consistent weekly hours, • Use your language judgment in a detail-oriented review environment, • Remote structure with competitive hourly compensation Contract Details • Independent contractor role, • Fully remote with flexible scheduling, • Short-term project structure, typically around 2–4 weeks depending on project scope, • Competitive rates between $55–$65 per hour depending on language need and expertise, • Weekly payments via Stripe or Wise, • Selected professionals may be asked to complete paid setup and security onboarding steps within the required project timeline, • Projects may be extended, shortened, or adjusted depending on scope and performance, • Work will not involve access to confidential or proprietary information from any employer, client, or institution About the Platform This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy.

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job DescriptionWe’re hiring a Consulting Services Account Executive!Employment type: Full Time/Direct Hire (No Agency/No C2C)Location: New York City Metro RegionLocation Type: Hybrid - Home Office & Local Ippon office (1-2 days per week onsite in Manhattan) About Ippon:The Ippon story started in 2002 in Paris, France - cue the accordion, berets, and crêpes. Our founder and CEO, Stéphane Nomis, drew on his experience as an international Judo champion to build a technical consulting firm rooted in the sport’s core values: ambition, discipline, and excellence. Those principles continue to shape how we support clients and deliver work today. We work alongside technical partners such as AWS and Snowflake, balancing technical advisory and hands-on delivery for clients in Financial Services and other highly regulated industries. As organizations navigate the shift toward AI-enabled operations, Ippon helps clients move from experimentation to real business outcomes by modernizing data platforms, implementing responsible AI practices, and embedding intelligence into core systems and workflows. We specialize in legacy system migrations, cloud-native design, modernization, operational efficiency, accessibility, governance, and building scalable platforms that support long-term business success. About the position:Account Executives at Ippon Technologies are responsible for driving Consulting Services growth by networking, identifying prospects, developing pipeline, qualifying, negotiating, developing SOWs, and closing sales opportunities for new and existing clientele. This role will support full-cycle sales across the NYC region for clientele in the banking, insurance, hedge funds, asset management, and other regulated industries. We have an established portfolio of active clients in Major Capital Markets and Banks across the region. With that said, success in this position will require you to regularly be available for in-person initiatives that strengthen client, partner, and prospect relationships. Ippon’s sales approach is outcome-oriented, positioning cloud, data, AI, engineering services, and enablement offerings through clear business value and ROI. Client relationships typically begin with assessments or pilot engagements and expand into larger initiatives over time that often lead to repeat business. A critical component of this role includes partnering alongside AWS and Snowflake to co-sell opportunities and bring value through aligned go-to-market strategies, enabling accelerated growth for us, our clients, and partners. We differentiate our consulting delivery with a player-coach approach, providing practitioners who understand the regulatory and operational nuances of FSI, combined with deep technical expertise.Roles and Responsibilities • Technical Consulting Discovery & Full-Cycle Sales:, • Develop and maintain a deep understanding of Ippon's service offerings, value propositions, and delivery capabilities, and effectively articulate them to educate prospective and existing clients on Ippon’s expertise, • Maintain a robust pipeline of greenfield & pre-qualified leads, partner sales opportunities, and current engagement expansions to achieve sales targets, • Meet weekly with our technology partners, AWS & Snowflake, at their Manhattan offices, to strategize sales tactics, develop new co-selling opportunities, and/or expand existing accounts, • Identify, analyze, develop, and actively manage comprehensive account sales strategies based on domain, specificity, market trends/size/data, partnerships, etc, • Thoroughly assess and qualify client needs in the Discovery process to ensure clients’ technical and business needs are fully vetted and understood, • Effectively negotiate pricing, activities/deliverables, assumptions, acceptance criteria, delivery personnel, and structure (i.e., work locations, remote capacity), and payment terms with clients, • Manage and facilitate the creation and execution of Proposals, MSAs, SOWs, SOW Extensions, and NDA’s with Practice Leads and Executive Leadership, internally and externally, • Prepare and share communication around opportunity and account statuses, including competitors’ offers and strategies, • Maintain flexibility, focus, organization, and prioritization to effectively manage multiple sales opportunities, clients, projects, and deadlines, • Monitor industry market trends and conditions to stay up to date on changes that may be impacting the target clientele, • Responsible for monitoring, escalating, negotiating, and closing potential sales-related expansion opportunities, including all related documentation and proposal management, • Manage and maintain all engagement-related documentation, such as account notes and sales plans via Salesforce as defined by Standard Operating Procedures (SOPs), • Marketing & Relationship Management:, • Partner with Marketing, Business Development, and Practice Managers (Product, Data, Cloud / DevOps, Software Engineering) to identify new and existing client demands and opportunities, • Partner with the Marketing and Business Development in creating and articulating compelling value propositions, offerings, case studies, etc, • Build and maintain strong, long-lasting client relationships based on consistent and effective communication, frequent engagement, and top-notch delivery, • Develop trusted advisor relationships with customer stakeholders and executive sponsors, • Expand Ippon’s presence and recognition by participating in external meetups, conferences, or community events, • Consistently identify opportunities for continuous improvement in processes of both new business development and existing account management, • Work with the Client Success team to address and remediate any project delivery/success feedback, ensuring customer satisfaction and consistent engagementCompetencies we are looking for:, • Minimum Requirements:, • 5+ years of enterprise full-cycle sales experience in the IT industry, ideally in tech consulting, • 2+ years of experience selling Cloud and/or Data-related professional services or consulting services, • 2+ years of proven success with greenfield sales efforts, co-selling alongside technical partners, & collaborating with business development representatives to achieve sales quotas, • 2+ years of sales experience with an AWS or AWS Premier Technology Partner, • 2+ years of experience leveraging Salesforce CRM to manage enterprise sales opportunities, • 2+ years of experience supporting industry events and conferences to expand sales efforts, • Experience collaborating with Marketing and Business Development teams in leveraging HubSpot for tailored outreach campaigns, • Excellent written and verbal communication skills, with the ability to present complex topics to technical and non-technical audiences in a compelling manner, • Ability to travel to office locations or events up to 50% of the time, • Preferred Requirements:, • Active AWS Certification (Certified Cloud Practitioner), or a willingness to obtain this certification within your first 90 days, • Ability to prioritize and deliver results in a fast-paced environment, with a history of surpassing sales quotas, • Bachelor's degree in Computer Science, Data Science, Business Intelligence, or a related field preferred What we offer:, • Great salary and benefits - Health (HDHP & PPO Plans), dental, and vision insurance, HSA, EAP, as well as a 401k with company match, • Work/life balance - Ippon offers generous PTO, parental leave and medical leaves, and flexible schedules, • A fun, creative, and healthy work environment, focused on teamwork, knowledge-sharing, and exceptional delivery, • Opportunities to expand your portfolio and work with different companies and industries, • Career growth, upskilling, cross training and leadership opportunitiesThis role is eligible for commission.We value the diversity and different perspectives each of our employees bring to Ippon Technologies. Ippon Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, or disability status. Visit us on LinkedIn or at https://ipponusa.com to learn more. So, do YOU speak Ippon? Artificial Intelligence Transparency Notice (New York Applicants):In accordance with New York AI utilization regulations, Ippon Technologies may utilize artificial intelligence tools in limited capacities during the interview process, such as assisting with note-taking or meeting transcription. AI tools and resources are not used to screen, evaluate, rank, or make decisions regarding applicant qualifications, hiring eligibility, job matching, or hiring decisions.

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job DescriptionOverview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Data Labeling Analyst, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $26 - $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Please only apply if you meet this location requirement. What You'll Do • Execute high-volume data labeling and annotation tasks across speech and voice datasets, • Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale, • Work with audio and language data, including transcription, categorization, and tagging, • Maintain strong throughput while meeting quality expectations, • Escalate unclear or ambiguous cases appropriately, • Adapt to evolving guidelines and workflows as systems and requirements change, • Support baseline data production needs for AI training pipelines, • Contribute to team calibrations and quality alignment sessionsWhat We're Looking For, • Native-level fluency in Croatian, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plusBenefits, • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Responsive recruiter Replies within 24 hours Benefits: • Contractor, • Freelance, • Flexible schedule Legal Translator, Editor, and /or Transcriber - Yiddish to/from English - Remote Status: Freelance / Contractor Global Language Strategies, a business headquartered in the Washington DC metropolitan region, is currently seeking a professional freelance translator, editor, and/or transcriber to translate, edit, and/or transcribe legal documents between English and Yiddish. Job Duties: Yiddish <> English 1) Provide accurate translation of documents and/or transcription of audio files involving law enforcement and legal subject matter from Yiddish to English or vice versa. 2) Edit audio transcriptions with slang and idioms. 3) Edit legal documents, such as affidavits, depositions, etc., while demonstrating a strong command of legal terminology in both English and the target language. 4) Excellent written communication skills in English and the target foreign language, with Advanced Proficiency (reading/speaking/listening, writing) level 3-plus in English and the foreign target language, as assessed by the International Language Roundtable (ILR) scale. 5) Translate and/or transcribe following the government client’s style guides and quality standards. 6) Use domain-specific terminology. 7) Review and certify the quality of other translators’ work, as needed. 8) Highly proficient in MS Office, with the ability to mirror source document format in MS Word, Excel, and PowerPoint. 9) Familiar with the use of CAT tools, such as Trados Studio. 10) Abide by a code of ethics when performing transcription and translation work. Requirements: Minimum Qualifications: 1) Willing to undergo a U.S. government background check to obtain a Public Trust Clearance Moderate Level. 2) Bachelor’s degree or equivalent experience. 3) At least 3 years’ experience in translating and/or editing between English and Yiddish. 4) At least 3 years’ experience performing audio transcription with the ability to use software to enhance sound and equipment to aid in transcription. 5) Familiar with legal terminology in both English and the target foreign language(s). 5) Proficient in Microsoft Office. 6) Translators and editors must proficiently use CAT tools, such as SDL Trados. This is a remote position. Compensation: $40.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GLS is a SBA 8a certified company focused on the delivery of superb linguist, vetting, training and project management services that meet or exceed our client’s expectations. We are corporate members of the American Translators Association and the Project Management Institute with linguists and managers on staff who hold certifications from these same certifying bodies. Our clients praise us for quality, on-time delivery of international programs. We maintain 100% compliance through constant attention to detail and focus on the missions of our clients. We partner with clients to provide staffing and language services that are on time and within budget. By following industry-standard quality management processes and procedures, such as ISO 9001 and ISO 17100 translation quality management principles, GLS performs on-demand projects in multiple locations. We administer a quality control plan that includes program-level quality assurance and project-level quality control, which results in delivery regardless of the circumstances. IF YOU HAVE A PASSION FOR LANGUAGES, EDUCATION AND PROVIDING EXCELLENT SUPPORT SERVICES, GLS MIGHT BE YOUR NEXT HOME. Our work supports US government and private sector institutions that impact global diplomacy and communications. We are continuously looking for intelligent individuals who are enthusiastic about utilizing their linguistic knowledge and sharing their love of language with others. If you are an experienced translator, editor, interpreter or language instructor, we'd love to hear from you.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit _. Reddit’s KarmaLab is the creative engine behind the Global Sales Organization, helping brands show up on Reddit in ways that feel authentic to the platform while driving real business impact. As Reddit’s in-house creative strategy team, KarmaLab partners closely with Sales, Marketing, Product, and advertisers to develop campaigns, creative strategies, and storytelling that connect brands with Reddit communities. We’re looking for a Creative Strategist to support Reddit’s growing Tech & Telco business. This person will help shape creative strategy for technology and telecommunications advertisers while partnering closely with Sales teams to develop Reddit-native ideas, pitch strategic recommendations, and help brands better understand how to show up authentically on the platform. Location: Remote - East Coast (New York preferred) What you'll Do: • Build creative strategies and campaign concepts that help Tech & Telco advertisers show up authentically on Reddit, • Partner closely with Sales and xfn teams on pitches, RFPs, presentations, workshops, and client storytelling, • Act as a creative consultant and Reddit platform expert for Tech & Telco-focused clients and external partners, • Develop strategic narratives, presentation materials, and Reddit-native ideas that drive business impact, • Educate internal sales teams and external partners on creative best practices and how brands can effectively leverage Reddit, • Partner with senior strategists across major accounts and verticals to support day-to-day creative strategy needs What You Bring: • Deep understanding of Reddit, internet culture, and community-driven platforms, • Strong storytelling, presentation, and client communication skills, • Experience working closely with Sales and xfn partners in pre-sales or client-facing environments, • Ability to independently manage projects, timelines, and presentation development, • Strong understanding of platform ecosystems and how brands show up across social/media environments, • Comfortable operating in fast-paced, scrappy, ambiguous environments, • Portfolio demonstrating strong strategic and creative thinking Qualifications: Minimum • 4+ years of experience in advertising, media, social, PR, or creative strategy, • Experience building and pitching strategy-led presentations to clients, • Strong understanding of brands, agencies, and media/platform ecosystems, • Ability to manage multiple projects simultaneously, • Proficiency in Google Slides Preferred • Creative Strategy or platform experience at a social, media, or advertising technology company, • Experience supporting Tech, Telecom, Consumer Electronics, or B2B advertisers, • Experience working alongside Sales teams in pre-sales environments, • Experience writing professionally for digital or social platforms Benefits: • Comprehensive Healthcare Benefits and Income Replacement Programs, • 401k with Employer Match, • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support, • Family Planning Support, • Gender-Affirming Care, • Mental Health & Coaching Benefits, • Flexible Vacation & Paid Volunteer Time Off, • Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit _. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $115,500 - $161,700 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our _. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Overview We’re launching a new multilingual evaluation sprint where you will participate in a short, high-intensity sprint focused on call evaluation and transcription tasks. What You’ll Do - Place and review scripted or semi-structured calls - Evaluate call quality (pronunciation, proso

Find more info about becoming a SpeakWrite Typist / Transcriptionist Learn the important job details about becoming a SpeakWrite typist / transcriptionist. Remote Transcription Job Positions Open! Now hiring remote transcriptionists with experience in Legal, General & Spanish transcription. Monthly

Job Description Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area with work across the country. Our clients include local, state and federal courts, the House of Representatives, Department of Defense and clients in the private sector. We are seeking experienced Digital Court Reporters to capture the verbatim record of legal proceedings with accuracy, professionalism, and reliability. This role involves both remote and in-person assignments, depending on client needs. We are looking for candidates that can work anywhere from a few jobs a month to 2-3 per week depending on their availability and location. Candidates must be self-sufficient and come equipped with the necessary tools and expertise to perform the work independently. PRIOR EXPERIENCE AND EQUIPMENT IS REQUIRED . Location: IN-PERSON - client sites in your local area Key Responsibilities • Capture clear and complete digital audio recordings of legal proceedings including depositions, hearings, and meetings., • Administer oaths and participate in depositions, hearings, and other legal proceedings, • Monitor and ensure audio quality in real-time, annotating the record with speaker IDs and relevant notes., • Maintain a secure and organized record of proceedings, adhering to legal and confidentiality standards., • Upload and submit audio files and associated annotations through our secure systems in a timely manner., • Communicate with scheduling and production teams to ensure accurate and on-time delivery of materials., • Represent NRGCO professionally in all proceedings and interactions, • Interact with high-level clients (Federal Govt, State Govt, Private Industry) Requirements Job Requirements • Minimum of 1 years of experience as a Digital Court Reporter in legal or governmental proceedings., • Proficient in digital recording software, annotation tools, and audio file management., • Strong attention to detail and excellent command of the English language., • Ability to work independently and adapt to dynamic courtroom or deposition environments., • Experience covering multi-speaker and technical proceedings., • Familiarity with court terminology and procedure., • Ability to pass security screening for access to client sites, including government buildings, • Availability for occasional short-notice assignments., • AAERT Certification is strongly preferred Equipment and Software Requirements Candidates must provide their own: • Laptop or computer with digital recording software (e.g., ForTheRecord, Liberty, AutoScript, Soniclear or equivalent), • High-quality microphones and backup recording devices, • Reliable internet access for file transfers and virtual proceedings, • Secure storage for audio files and notes until submission Benefits This is a contract position and compensation is commensurate with candidate's experience. Compensation range is $25-45/hour. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Job Description About eScribers Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland. Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel. At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations. Come be a part of our growth by joining our outstanding team of professionals! Digital Court Reporter - Contractor position eScribers is looking for experienced digital court reporters. SUCCESSFUL COMPLETION OF A TRAINING PROGRAM OR RELEVANT REPORTING EXPERIENCE IS REQUIRED. We are a nationwide court reporting and transcription company. We currently have a need for reporters to appear in-person for local and travel jobs. Remote work is also available. We offer very flexible scheduling and the opportunity to take transcription work (for candidates found suitable based on relevant experience). General Requirements: • Completion of training program OR previous reporting experience, • Must have reporting equipment before being onboarded, • Be legally eligible to work in the United States, • Experience or knowledge of legal proceedings, • High degree of professionalism, • Commit to meeting all deadlines, • Be able to upload and download files and use other basic computer functions, • Have a high-speed internet connection, • Reliable mode of transportation, • Have a current U.S. bank account to receive contract payments, • Candidates must have their own reporting equipment Compensation and Onboarding: You will be an independent contractor and will be compensated on a per project/assignments basis. Compensation will include: • Daily appearance fee, • Travel expenses reimbursed, if necessary, • Commission on copy sales and exhibit handling, • Weekly pay via direct deposit Candidates selected for this position will be required to undergo an onboarding process that involves completion of required paperwork, computer setup, and familiarizing yourself with the programs and workflow system you'll be using. Additional information about our onboarding process will be provided to candidates selected for this position. Priority for work is given to court reporters who maintain excellent quality standards in the submission of their assignments.

MaziCTools is looking for motivated individuals for Remote Transcription Jobs for Teens Entry Level.

Job DescriptionDigital Reporter – Legal ProceedingsJob Description Job Posting ???? Digital Reporter – Legal Proceedings ???? Are you tech-savvy and interested in the legal industry? U.S. Legal Support is hiring Digital Reporters. No prior experience is required—we provide structured training to set you up for success. ???? Location: NYC ???? Schedule: Hybrid – Client Sites | Monday–Friday Training & Certification: Hired candidates will complete Digital Reporter training prior to start date. Key Responsibilities • Legal Reporting (Training Provided): Administer oaths and participate in depositions, hearings, and other legal proceedings in office and professional settings., • Technology Operations: Transport, set up, and operate computer and audio equipment for in-person and remote proceedings., • Document Preparation: Prepare audio files, exhibits, and related materials for transcription., • Administrative Support: Perform administrative tasks when not assigned to legal proceedings. Requirements • Must be a Certified Electronic Reporter, • Notary: Ability to obtain a state Notary Commission (guidance provided). Existing Notary is a plus. What We Offer • Travel and cell phone allowances, • Customizable medical plans (including vision and dental), • Employer-paid life and short- and long-term disability insurance, • Paid parental leave, • Wellness-focused benefits, • Flexible PTO, • 401(k) and Roth 401(k) options, • Pet insurance options, • Employee Relief Fund ???? Ready to start your career in legal support? Apply today and take advantage of our training and certification support to build a long-term career.

Thai Linguist for a remote part-time position focused on real-time transcription from Thai to English for law enforcement applications.

MaziCTools is offering an exciting entry-level remote transcription job for teens.

UK Stenographer (Court Reporter) | Remote – Freelance (Remote UK) Remote UK About eScribers Established in 2005 by court reporting professionals, eScribers provides reporting and transcription services for courts and government agencies. General Qualifications Reside in the UK Be legally entit

Job Description We are sharing a specialised part-time consulting opportunity for professionals fluent in Galician and English, with strong skills in transcription, audio analysis, linguistic evaluation, annotation, rubric development, and structured quality review. This role supports current and upcoming remote consulting opportunities focused on structured audio evaluation, Galician transcription, language model assessment, linguistic annotation, evaluation standards development, and high-quality project execution. Selected professionals will apply their Galician language expertise to review audio and video content, produce accurate written outputs, evaluate model responses, and support reliable multilingual audio workflows. Key Responsibilities Professionals in this role may contribute to: Galician Audio & Video Transcription • Listen to, analyze, and transcribe Galician audio or video content according to detailed task instructions, • Produce accurate written outputs in Galician, with supporting work in English when required, • Capture meaning, tone, intent, register, speaker nuance, and regional language variation where relevant, • Follow formatting, style, and quality guidelines with consistency and precision Linguistic Evaluation & Rubric Development • Help define standards for high-quality responses in general consumer audio contexts, • Develop or review evaluation rubrics, grading criteria, and task guidelines in Galician and English, • Identify linguistic nuances, grammatical complexities, ambiguity, and edge cases specific to Galician, • Support consistency across review workflows, annotation standards, and model evaluation tasks Model Testing, QA & Structured Feedback • Evaluate generated outputs for accuracy, fluency, completeness, instruction-following, and clarity, • Provide structured feedback on transcription quality, language naturalness, and response usefulness, • Participate in QA and review cycles to help maintain strong task quality, • Maintain accuracy, consistency, and professional judgment across submitted work Ideal Profile Strong candidates may have: • Native or near-native fluency in Galician, including strong spoken and written comprehension, • Professional fluency in English, • Strong writing, editing, critical thinking, and language analysis skills, • Ability to accurately transcribe and evaluate Galician audio across general consumer contexts, • Comfort following detailed guidelines and working independently within defined timelines, • Availability for approximately 10–20 hours per week depending on project needs Educational Background • College students, recent graduates, or professionals with strong academic or analytical backgrounds may be strong fits, • Backgrounds in linguistics, translation, humanities, social sciences, journalism, communications, language studies, education, or technical disciplines may be relevant, • Equivalent practical experience in transcription, annotation, localization, language evaluation, research, or writing-heavy work is also valuable Nice to Have • Prior experience with transcription, annotation, localization, linguistic QA, language evaluation, or research workflows in Galician, • Familiarity with dialectal variation, contemporary usage, formal and informal register, or regional language differences, • Interest in AI, language models, audio evaluation, or applied language research, • Experience developing rubrics, grading guidelines, evaluation criteria, or language-quality standards, • Strong attention to detail in audio-heavy, text-heavy, and guideline-based review environments Why This Opportunity • Apply Galician language expertise to structured remote audio evaluation work, • Contribute to high-quality transcription, annotation, linguistic review, and model assessment workflows, • Work on flexible part-time assignments aligned with your language and analytical strengths, • Use your linguistic judgment in a focused, detail-oriented review environment, • Remote structure with competitive hourly compensation Contract Details • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment of approximately 10–20 hours per week depending on project availability, • Competitive rates between $55–$65 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Selected professionals may complete a short AI-led interview and onboarding process before starting project work, • Projects may be extended, shortened, or adjusted depending on scope and performance, • Work will not involve access to confidential or proprietary information from any employer, client, or institution About the Platform This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy.

Job Description We are sharing a specialised part-time consulting opportunity for professionals fluent in Indonesian and English, with strong skills in audio transcription, linguistic evaluation, annotation, rubric development, and structured quality review. This role supports current and upcoming remote consulting opportunities focused on Indonesian audio evaluation, transcription, language model assessment, linguistic annotation, evaluation standards development, and high-quality project execution. Selected professionals will apply their Indonesian language expertise to review audio and video content, produce accurate written outputs, evaluate model responses, and support reliable multilingual audio workflows. Key Responsibilities Professionals in this role may contribute to: Indonesian Audio & Video Transcription • Listen to, analyze, and transcribe Indonesian audio or video content according to detailed task instructions, • Produce accurate written outputs in Indonesian, with supporting work in English when required, • Capture meaning, tone, intent, register, speaker nuance, and regional language variation where relevant, • Follow formatting, style, and quality guidelines with consistency and precision Linguistic Evaluation & Rubric Development • Help define standards for high-quality responses in general consumer audio contexts, • Develop or review evaluation rubrics, grading criteria, and task guidelines in Indonesian and English, • Identify linguistic nuances, grammatical complexities, ambiguity, and edge cases specific to Indonesian, • Support consistency across review workflows, annotation standards, and model evaluation tasks Model Testing, QA & Structured Feedback • Evaluate generated outputs for accuracy, fluency, completeness, instruction-following, and clarity, • Provide structured feedback on transcription quality, language naturalness, and response usefulness, • Participate in QA and review cycles to help maintain strong task quality, • Maintain accuracy, consistency, and professional judgment across submitted work Ideal Profile Strong candidates may have: • Native or near-native fluency in Indonesian, including strong spoken and written comprehension, • Professional fluency in English, • Strong writing, editing, critical thinking, and language analysis skills, • Ability to accurately transcribe and evaluate Indonesian audio across general consumer contexts, • Comfort following detailed guidelines and working independently within defined timelines, • Availability for approximately 10–20 hours per week depending on project needs Educational Background • College students, recent graduates, or professionals with strong academic or analytical backgrounds may be strong fits, • Backgrounds in linguistics, translation, humanities, social sciences, journalism, communications, language studies, education, or technical disciplines may be relevant, • Equivalent practical experience in transcription, annotation, localization, language evaluation, research, or writing-heavy work is also valuable Nice to Have • Prior experience with transcription, annotation, localization, linguistic QA, language evaluation, or research workflows in Indonesian, • Familiarity with dialectal variation, contemporary usage, formal and informal register, or regional language differences, • Interest in AI, language models, audio evaluation, or applied language research, • Experience developing rubrics, grading guidelines, evaluation criteria, or language-quality standards, • Strong attention to detail in audio-heavy, text-heavy, and guideline-based review environments Why This Opportunity • Apply Indonesian language expertise to structured remote audio evaluation work, • Contribute to high-quality transcription, annotation, linguistic review, and model assessment workflows, • Work on flexible part-time assignments aligned with your language and analytical strengths, • Use your linguistic judgment in a focused, detail-oriented review environment, • Remote structure with competitive hourly compensation Contract Details • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment of approximately 10–20 hours per week depending on project availability, • Competitive rates between $55–$70 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Selected professionals may complete a short AI-led interview and onboarding process before starting project work, • Projects may be extended, shortened, or adjusted depending on scope and performance, • Work will not involve access to confidential or proprietary information from any employer, client, or institution About the Platform This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy.

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Act as a trusted advisor by deeply understanding each client's litigation support needs and aligning Prevail's capabilities accordingly Session & Service Operations • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Oversee post-session processes, including transcript delivery, quality review, and follow-up communications Cross-Functional Collaboration • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Maintain accurate client data and session records within Prevail's case management and CRM systems Service Quality & Standards • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Comfort working across cross-functional teams including Operations, Sales, and Development Preferred: • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Bilingual candidates are a plus Benefits: • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • Open, diverse, and respectful working culture Compensation: • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Key Responsibilities Professionals in this role may contribute to: Call Evaluation & Speech Quality Review Review scripted or semi-structured calls in the assigned language Evaluate pronunciation, prosody, phrasing, fluency, and overall call quality against provided guidelines Identify deviations fr

Key Responsibilities Professionals in this role may contribute to: Indonesian Audio & Video Transcription Listen to, analyze, and transcribe Indonesian audio or video content according to detailed task instructions Produce accurate written outputs in Indonesian, with supporting work in English when

Key Responsibilities Professionals in this role may contribute to: Galician Audio & Video Transcription Listen to, analyze, and transcribe Galician audio or video content according to detailed task instructions Produce accurate written outputs in Galician, with supporting work in English when requir

Key Responsibilities Professionals in this role may contribute to: Indonesian Audio & Video Transcription Listen to, analyze, and transcribe Indonesian audio or video content according to detailed task instructions Produce accurate written outputs in Indonesian, with supporting work in English when

Key Responsibilities Professionals in this role may contribute to: Galician Audio & Video Transcription Listen to, analyze, and transcribe Galician audio or video content according to detailed task instructions Produce accurate written outputs in Galician, with supporting work in English when requir

Key Responsibilities Professionals in this role may contribute to: Call Evaluation & Speech Quality Review Review scripted or semi-structured calls in the assigned language Evaluate pronunciation, prosody, phrasing, fluency, and overall call quality against provided guidelines Identify deviations fr

Key Responsibilities Professionals in this role may contribute to: Indonesian Audio & Video Transcription Listen to, analyze, and transcribe Indonesian audio or video content according to detailed task instructions Produce accurate written outputs in Indonesian, with supporting work in English when

Key Responsibilities Professionals in this role may contribute to: Call Evaluation & Speech Quality Review Review scripted or semi-structured calls in the assigned language Evaluate pronunciation, prosody, phrasing, fluency, and overall call quality against provided guidelines Identify deviations fr

Send your resume and include a short example of a time when you handled two different types of tasks at the same time, especially if it involved both data entry and transcription. About the job Remote Data and Document Support Assistant (Part-Time or Full-Time)OverviewWere looking for a reliable and

Job Description About eScribers Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland. Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel. At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations. Come be a part of our growth by joining our outstanding team of professionals! Court Reporter/Stenographer - Contractor position eScribers is looking for stenographic court reporters. CANDIDATES MUST HAVE TRAINING OR RELEVANT EXPERIENCE AS A STENO REPORTER TO APPLY FOR THIS POSITION We are a nationwide court reporting and transcription company. We currently have a need for reporters to appear in-person for hearings in Suffolk County, New York and surrounding areas. (Remote work is also available.) General Requirements: • Must be able to provide NCRA, NVRA, NYSCRA Certification Credentials -OR- proof of successful completion of an accredited court reporting program, • Be legally eligible to work in the United States, • High degree of professionalism, • Commit to meeting all deadlines, • Have a high-speed internet connection, • Reliable mode of transportation, • Have a current U.S. bank account to receive contract payments Compensation and Onboarding: You will be an independent contractor and will be compensated on a per-project/assignment basis. Compensation will include: • Daily appearance fee, • Transcription fees, • Travel expenses reimbursed, if necessary, • Weekly pay via direct deposit Candidates selected for this position will be required to undergo an onboarding process that involves completion of required paperwork and familiarizing yourself with the workflow system you'll be using. Additional information about our onboarding process will be provided to candidates selected for this position. Since this is a contractor opportunity, the offered compensation is variable and will be based on the number of cases covered by the reporter. Priority for work is given to applicants who maintain excellent quality standards in the submission of their assignments.

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable.But this isn?t your average doctor?s office.We?re on a mission to transform healthcare, which means improving the experience for everyone involved - from patien